Unexpected localized label (example, Japanese) is used for title of tabs in Siderbar component
Knowledge , Service Cloud Console
Last updated 2022-02-10 ·Reference W-2531132 ·Reported By 24 users
Summary
Unexpected localized label (example, Japanese) is used for title of tabs in Siderbar component
Repro
1. 2 users are required
User A has English Language.
User B has Japanese Language.
2. login as User A
3. configure Service Console for Case
4. configure Custom Console Components of Case page layout
- Right Sidebar
Stype: Tabs
Width px: 400
Add: Topics and Files
5. logout
Don't access Service Console and Case until logout in this time.
6. Login as User B
7. Access to Service Console and open an existing Case
You will see Japanese characters. This is expected.
8. logout
9. login as User A
10. access to Service Console and open an existing Case
You will see title of tabs in Siderbar component is Japanese characters. This is unexpected.
Workaround
This is a cosmetic issue. None at this time.
Reported By (24)














Is it Fixed?
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