Internal Server Error received when creating Report with Custom Object who has lookup with Live Agent Chat Transcript Object.
Last updated 2016-07-28 ·Reference W-2506815 ·Reported By 3 users
Users are receiving Internal Server Errors when creating Report with Custom Object who has lookup with Live Agent Chat Transcript Object.
The error ends with the following ID: (-1718586890)
1. Create a lookup relationship between the "Live Agent Chat Transcript" object and a custom object. This will automatically create a standard report type between the 2 objects.
2. Create a report using the standard report type: "Custom Object with Live Chat Transcript"
3. After you click the "Create" button, the Internal Server Error will be received.
Create a custom report type between the 2 objects, and use that instead of the standard report type.
Is it Fixed?
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