Draft Mail Approval fails with "Validation Errors While Saving Record(s)" error.
Last updated 2015-09-03 ·Reference W-2485481 ·Reported By 3 users
We may get the following error when we attempt to approve email draft sent from case feed.
Validation Errors While Saving Record(s)
There were custom validation error(s) encountered while saving the affected record(s). The first validation error encountered was "Too many retries of batch save in the presence of Apex triggers with failures: when triggers are present partial save requires that some subset of rows save without any errors in order to avoid inconsistent side effects from those triggers. Number of retries: 2".
1. Case feed, enable email-to-case, enable email draft
2. set the approval process
2. create case
3. draft email on the case feed and submit approval to the approvers
4. approve the email draft.
No workaround found at this moment.
Is it Fixed?
Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.