Winter 15 - Case Feed Highlights Panel is blank in Console when there is a Subtab Top Sidebar Custom Component
Last updated 2015-09-03 ·Reference W-2416878 ·Reported By 2 users
Case Feed Highlights Panel is blank in Console when there is a Subtab Top Sidebar Custom Component.
1. configure Service Console and Case Feed for Case. Ensure the Highlights Panel is configured.
2. create the following Visualforce page
Name : TestPage
3. edit Case page layout and go to Custom Console Components
4. add a VF page to *Subtab* *Top* Sidebar Custom Component as follows
Subtab Components - Top Sidebar
Style : Tabs
Height px : 50
Type : Visualforce Page
Component : TestPage
5. access to Service Console
6. open an existing case
You will see that Highlights Panel is blank. This is unexpected.
None. Users can look at the Case record itself for information normally displayed in the highlights panel.
Is it Fixed?
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