Process Builder: Mentions May Display Incorrectly
Last updated 2015-09-03 ·Reference W-2387855 ·Reported By 7 users
If a user creates a Chatter action in a process, inserts a mention in the message box, and then copies/pastes a mention or merge field somewhere else in the message box, the message may display incorrectly when posted by the process.
The workaround for this issue is to open the active process, Save As, open the Chatter action, remove and re-enter the mentions in the Chatter message, then save and activate the process. Be sure to use the box in the Chatter action panel to insert mentions instead of copying and pasting.
Is it Fixed?
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