Spring '23
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Known Issues · Releases · Spring '23

Deployment fails with "UNKNOWN_EXCEPTION: admin operation already in progress" or "LIMIT_EXCEEDED error" when there is more one deployment in queue

Salesforce computes a cost for each deployment based on factors such as the component count and the number of Apex tests to run. When two deployments are enqueued in a row, the second deployment may fail if the first deployment takes time to complete and both have different computed costs. Concurrency...

Scheduled - Spring '23 ·Reported By 143 ·Updated 2 days ago

Unable to connect orgs to hyperforce environment hub or Hyperforce orgs to environment hub or hyperforce orgs to hyperforce environment hub

Partner

From an Environment Hub org on a Hyperforce instance, unable to connect orgs on Hyperforce OR first party infrastructure (1P). Symptoms include seeing gack -695146845 when trying to connect the org. From an Environment Hub org on first party infrastructure, unable to connect orgs on Hyperforce....

Scheduled - Spring '23 ·Reported By 49 ·Updated 3 days ago

Error after selecting standard claims report type

When trying to create any standard claims report user receives an error after selecting a standard claim report type. Error Details: An unexpected error occurred. Please include this ErrorId if you contact support: 2041292406-414588 (-79617944)

Scheduled - Spring '23 ·Reported By 2 ·Updated 2 days ago

Blocking Service Resources with All-day events still displays portion of availability for community and guest users in Inbound Scheduling Flows

Lightning Scheduler

If an all-day event is created for Service Resources the resource is unavailable for booking for internal Salesforce users but when a community user executes the flow, a portion of availability is presented to the user for the same day which is unexpected.

Scheduled - Spring '23 ·Reported By 3 ·Updated 3 days ago

"Add Action" is grayed out in the Dynamic Related list Single for Opportunity Object

Lightning

Some customers may see this behaviour in their org where, dynamic related single with opportunity as parent object has "Add Action" grayed out.

Scheduled - Spring '23 ·Reported By 23 ·Updated 4 days ago

Unable to Delete All Following for Recurring Event Series

Activities

DeleteAllFollowing from an event can be incorrectly interrupted by triggers and validations. Existing event series created without validations end up in an error state when the user tries to Delete All Following after enabling a new validation rule.

Scheduled - Spring '23 ·Reported By 8 ·Updated 4 days ago

[240] Holiday date on dispatch console is interpreted incorrectly based on locale

Field Service

07/06/2022 is interpreted as July 6th, 2022 in US locale and the same is interpreted as June 7th, 2022 in UK locale.

Scheduled - Spring '23 ·Reported By 4 ·Updated 4 days ago

[Accessibility] "More" link on List View component is not unique or meaningful for screen readers

Disability and Product Accessibility

When multiple list views are present on the page, the link is not unique. It is also not meaningful when using a screen reader. Links should be unique and meaningful

Scheduled - Spring '23 ·Reported By 3 ·Updated 4 days ago

Provider search results display 'Not accepting new Patients', whereas IAM results are displaying 'Accepting New Patients'

Health Cloud

Inconsistent behavior with the "Accepts new patient" field on the IAM, the backend value of this field on the Care provider searchable field is false, but on the UI value still shows up as true.

Scheduled - Spring '23 ·Reported By 2 ·Updated 4 days ago

[ Provider Search ] In certain older orgs checking FLS for CareProviderSearchableField.uniqueKey returns false even though it is a DB required field

Health Cloud , Winter 23

CareProviderSearchableField.UniqueKey is a db required field hence FLS for this field is implicit and cannot be edited. In certain older orgs checking FLS for CareProviderSearchableField.uniqueKey returns false even though it is a DB required field. This creates problem for DPE definition creation...

Scheduled - Spring '23 ·Reported By 2 ·Updated 4 days ago

Batch Apex using Database.getQueryLocator on ContentDocumentLink object fails with Internal Server Error

Apex

Batch Apex using Database.getQueryLocator on ContentDocumentLink object fails with Internal Server Error

Scheduled - Spring '23 ·Reported By 115 ·Updated 6 days ago

Work Edit events via Quick Action doesn't populate attendees and Who (Name) lists - only populates first attendee and the main "who"

Activities

Edit events via Quick Action doesn't populate attendees and Who (Name) lists - only populates first attendee and the main "who".

Scheduled - Spring '23 ·Reported By 5 ·Updated 5 days ago

Time zone configuration is ignored during Analytics dashboard deployment

Einstein Analytics - Dashboards/Lenses

'Enabled with time zone' configuration is ignored during Analytics dashboard deployment. Actual Result: 'Enabled with time zone' configuration is ignored during Analytics dashboard deployment from Source to Destination. Expected Result: 'Enabled with time zone' configuration should be auto-checked...

Scheduled - Spring '23 ·Reported By 3 ·Updated 5 days ago

Non admin users cannot filter or sort by "Step Name" when looking at the "Sale Cadence Targets" related list

Listviews

When a non admin user attempts to sort or filter a "Sale Cadence Targets" related list by the "Step Name" field, the message "No items to display." is returned even if there should be records returned.

Scheduled - Spring '23 ·Reported By 3 ·Updated 5 days ago

Restriction rule gives incorrect access when record criteria is a comma separated list of string values where the first and last values include commas

Sharing , Winter 23

In Winter '23, Restriction Rule criteria can be a comma separated list of string values. However, when the first and last criteria values themselves include a comma, the restriction rule does not provide the correct access to records.

Scheduled - Spring '23 ·Reported By 1 ·Updated 5 days ago

If Start Date=End Date on the Quick Promotion, it is throwing an error upon clicking Save

Loyalty Management Cloud

If Start Date=End Date on the Quick Promotion, it is throwing an error upon clicking Save and Next button while proceeding to Next page

Scheduled - Spring '23 ·Reported By 0 ·Updated 5 days ago

Amazon Connect Queue Identifier displays blank value on UI despite Configuration for SCV BYOA/BYOT

Service Cloud Voice

For Users with SCV BYOA Licenses, even after adding the Queue Mapping on the Contact Center, the "Amazon Connect Queue Identifier" displays blank value on the UI.

Scheduled - Spring '23 ·Reported By 0 ·Updated 5 days ago

Winter 23' Release causes VisualForce pages in managed packages to throw various error messages

Apex , VisualForce , Maps , Maps Territory Planning

As of Winter 23' various pages in the Maps settings fail to load for some orgs. The error provided is: Visualforce Remoting Exception: The concrete implementation 'maps.RemoteFunctions.RemoteActionResponse' in namespace 'maps' has a JsonAccess annotation serializable attribute defined that prevents...

Scheduled - Spring '23 ·Reported By 54 ·Updated 6 days ago

User unable to edit records that they have access to based on the Restriction Rule.

Sharing , Custom Objects

User experiencing an error when editing records that they have access to based on the Restriction Rule

Scheduled - Spring '23 ·Reported By 21 ·Updated 6 days ago

Template rendering issue on firefox browser, Outlook and Thunderbird email clients

Pardot

Template build using builder having components with more than one columns are not displayed in the same row.

Scheduled - Spring '23 ·Reported By 11 ·Updated 6 days ago

Clicking “Save and Preview” in Quote Templates editor throws an exception

Sales and Marketing

“An internal server error has occurred” when clicking the “Save and Preview” button on the Quote Templates editor in Setup.

Scheduled - Spring '23 ·Reported By 9 ·Updated 6 days ago

Flow package installation performance logging and analysis

Packaging , Metadata , Flow

Flow package installations are delaying package installations by up to 6.5 hours. This is only when there are 250 flows inside of a package.

Scheduled - Spring '23 ·Reported By 4 ·Updated 6 days ago

Action Plan Tasks which are assigned to queues does not show up post action plan template package installation

Financial Services Cloud , Health Cloud

Deploying and accessing ActionPlanTemplate metadata may result in exception and fail to load record in page caused by exporting of Queue IDs in ActionPlanTemplateItemValue references

Scheduled - Spring '23 ·Reported By 2 ·Updated 6 days ago

'Formulas for conditions' a Summer ’22 flow feature throws syntax error when formula refers to custom settings.

Flow

In Flow, 'Formulas for conditions' a Summer ’22 feature throws syntax error when the formula refers to custom settings.

Scheduled - Spring '23 ·Reported By 31 ·Updated 7 days ago

Using Formula.recalculateFormulas in a before trigger results in a "Cannot set the value of a calculated field" unknown exception

Apex

Using Formula.recalculateFormulas on the trigger.new collection results in an exception: System.DmlException: Update failed. First exception on row 0 with id a0B0Y00000J4sjGUAR; first error: UNKNOWN_EXCEPTION, Cannot set the value of a calculated field: []

Scheduled - Spring '23 ·Reported By 19 ·Updated 7 days ago

Unlocked Package upgrade fails if lookup field with filter is removed from the subscriber org

Packaging , Metadata

Package upgrade fails if unlocked package has lookup field with named filter and user removes the lookup field from the package in subscriber org

Scheduled - Spring '23 ·Reported By 13 ·Updated 7 days ago

Service Appointment record related to a merged account fails to retrieve correct Account Id post merge.

Field Service

Service Appointment's ParentRecordId fails to update correctly when it points to an Account record that gets merged into a seperate Account.

Scheduled - Spring '23 ·Reported By 5 ·Updated 7 days ago

Users are unable to assign territory rules manually to a territory (via UI) in orgs

Platform , User Interface

Users are unable to assign territory rules manually to a territory (via UI) in orgs using SDB

Scheduled - Spring '23 ·Reported By 2 ·Updated 7 days ago

When user navigates to file preview via URL in Console Layout user is redirected to previously visited page such as home, account etc.

Service Cloud Console , Lightning

When the user navigates to file preview via URL in Console Layout user is redirected to a previously visited page such as home, account etc. EXPECTED BEHAVIOR: File Preview should be visible to the user when redirecting via URL. ACTUAL BEHAVIOR: File Preview is not visible via redirecting...

Scheduled - Spring '23 ·Reported By 2 ·Updated 7 days ago

Accessibility: Content and Login Pages Using Experience Builder Have Missing Logo Alt Tags and Field Labels

Communities , Disability and Product Accessibility

When a community login page is created using Experience Builder, the alt text tag for the logo is missing and the labels for the email and password are also not present. The rich text editor component also does not allow the inclusion of descriptive or null alt text tags for other images and logos.

Scheduled - Spring '23 ·Reported By 25 ·Updated 10 days ago

Entitlement Milestone Time Triggers can run multiple times, if asynchronous update on Case occurs before CaseMilestone.TargetDate

Apex

If the Time Trigger Action is a field update, and there is an Apex Trigger that invokes an @future method. If the future method updates the same Case and it is executed prior to the Target Date, the Time Trigger will be re-enqueued If the Time Trigger Action is an Email Alert, and it emails an Email-to-Case...

Scheduled - Spring '23 ·Reported By 2 ·Updated 10 days ago

Return 400 instead of 500 for Apex requests with bad parameters in LWR Sites.

Apex , Communities

In LWR Sites, Apex requests sent with malformed parameters currently throw a 500 error. A 400 "Bad Request" error would be more user friendly.

Scheduled - Spring '23 ·Reported By 1 ·Updated 10 days ago

Winter'23 - Invalid Data error occurs when adding a component which having a dependency to a 2GP managed package to a change set

Packaging , Change Sets , Winter 23

On Winter'23 org, invalid Data error occurs when adding a component which having a dependency to a 2GP managed package to a change set. ----- Error: Invalid Data. Review all error messages below to correct your data. Can’t add component xxxxxx because it’s associated with metadata from a managed...

Scheduled - Spring '23 ·Reported By 25 ·Updated 11 days ago

{!$Record.RecordType.DeveloperName} in Trialforce Source Org changes to {!$Record.DeveloperName} in trialforce org

Platform , Flow

Flow Decision condition such as {!$Record.RecordType.DeveloperName} in Trialforce Source Org changes to {!$Record.DeveloperName} in trialforce org

Scheduled - Spring '23 ·Reported By 6 ·Updated 11 days ago

Mobile Slack Notification display: Salesforce for slack (bot) This content can't be displayed.

Mobile

If Approval Notifications in Slack has been enabled, when a record is submitted for approval, it will automatically send the notification. In the Mobile Slack app, it will display "<name of the requester> is requesting approval for opportunity" Problem: In the mobile notification it displayed:"Salesforce...

Scheduled - Spring '23 ·Reported By 3 ·Updated 11 days ago

Object tabs (Report, Campaign, etc) access permission on custom profiles getting changed to “Tab Hidden” after AE/Pardot license provisioning

Pardot

Object tabs (Report, Campaign, etc) access permission in Salesforce custom profiles have been unintentionally changed to “Tab Hidden” after AE/Pardot license provisioning is done. -Salesforce Standard Tabs  ーCampaigns  ーEmail Templates  ーList Emails  ーReports  ーCMS Workspaces  ーCMS Channels -Pardot...

Scheduled - Spring '23 ·Reported By 2 ·Updated 11 days ago

Footer doesn't stick to bottom of page in B2B2C Template

Commerce Cloud Platform

The footer is currently placed below any content. It should be pushed to the bottom of the page.

Scheduled - Spring '23 ·Reported By 2 ·Updated 11 days ago

Chatter notification emails are not sent when User Email field is encrypted

Chatter , Platform Encryption

Chatter notification emails are not sent when User Email field is encrypted Decrypting User Email field resolves the issue. This is a supplement to the existing KI(https://trailblazer.salesforce.com/issues_view?id=a1p4V0000029kUhQAI). Experience site welcome email and password reset issue has been...

Scheduled - Spring '23 ·Reported By 1 ·Updated 11 days ago

"Consent Giver" standard field on entity "AuthorizationFormConsent" & "CommunicationSubscriptionConsents" N/A in ListView For Lightning Users

Sales and Marketing , Listviews , Health Cloud

When creating a new List View for objects "AuthorizationFormConsent" & "CommunicationSubscriptionConsents", on the list of Available Fields "Consent Giver" is not available to be selected.

Scheduled - Spring '23 ·Reported By 1 ·Updated 11 days ago

[Accessibility] [Chatter] Missing a 'comment was successfully posted' status message

Chatter , Disability and Product Accessibility

After creating a new Chatter comment in the feed or sharing an update via Post, a screen reader user is not informed that the message posted was successful via an aria alert. Actual Result When a screen reader user posts a Chatter comment, there is no confirmation message it was successful. This...

Scheduled - Spring '23 ·Reported By 1 ·Updated 11 days ago

[Accessibility] Toast icon assistive text is not translated

Platform , Disability and Product Accessibility

There is a text "Success" which is visually hidden with the icon but will be available for screen reader user. This helps screen reader user notify what type of notification is. However, this text is not translating to French language when user is using the SF cloud in French language. So French screen...

Scheduled - Spring '23 ·Reported By 1 ·Updated 11 days ago

Issues with Contact center 10.0 while using Omni-channel flow.

Service Cloud Voice

Voice calls (Inbound Calls, Voicemail Calls) are not routed to users.

Scheduled - Spring '23 ·Reported By 0 ·Updated 11 days ago

Wrong events which logged by "Log This Event" on "Today" tab are associated

Mobile

Using Salesforce for iOS, if another event on Today tab was opened before "Log This Event" was tapped, the created event record is associated to wrong event on "Today" tab.

Scheduled - Spring '23 ·Reported By 3 ·Updated 12 days ago

The Assigned To field on a Task within an Action Plan defaults to the first Queue option and cannot modify the Queue ownership

Financial Services Cloud

Editing an existing Action Plan Template Task with more than one Queue group option available will default to the first Queue returned which is not necessarily the previously selected Queue value. The dropdown list is also grayed out and not available for edit.

Scheduled - Spring '23 ·Reported By 1 ·Updated 12 days ago

Accessibility: The alt text on the icon present in the Recent <Entity> List View on Mobile web in Experience Cloud is redundant

Listviews , Disability and Product Accessibility

When a user is on Recent <Entity> list view (like recent accounts, recent reports) in mobile browser, the screen reader makes a redundant announcement for the decorative icon. The announcement is redundant because Recent <Entity> label present beside the icon and hence there's no need to make an announcement...

Scheduled - Spring '23 ·Reported By 1 ·Updated 12 days ago

Unable to use connectApi namespace For unauthenticated Salesforce scheduler Users

API , Lightning Scheduler

Summary: Getting below error when they are trying to create service appointment using connectapi namespace under site guest user context. "Error: Guest users are not permitted to perform this operation" As described in the Salesforce Scheduler Apex Classes doc both LxScheduler and ConnectAPI...

Scheduled - Spring '23 ·Reported By 0 ·Updated 12 days ago

[Accessibility] [List view controls] No status message when user resets column widths in a list view/related list

Disability and Product Accessibility

No status message when user resets column widths in a list view/related list Violation of WCAG 4.1.3 Status Messages: https://www.w3.org/WAI/WCAG22/Understanding/status-messages.html - Actual Result User resets the column widths but there is no success message for users of screen readers. Users must...

Scheduled - Spring '23 ·Reported By 0 ·Updated 12 days ago

Accessibility: When Split View Mode is enabled, screen reader does not specify what items are displayed on the split panel

Listviews , Disability and Product Accessibility

When Split View Mode is enabled, screen reader does not specify what items are displayed on the split panel. After toggling the split view mode button to display the split panel, screen readers announce “13 items, updated a few seconds ago” but it’s not clear what Entity items are being displayed in...

Scheduled - Spring '23 ·Reported By 0 ·Updated 12 days ago

Amazon Connect is not visible in Recording Providers in Einstein Conversation insights. Customer is using BYOT with Amazon Connect.

Service Cloud Voice

ECI is only available for Resell as well as BYOT. 1) To support ECI for BYOT Amazon we need to create CallCoachingMediaProviderEntity when the provisioning happens. This needs to take be taken care of the existing and new customers 2) We need to add support for accessing the Voice Call Recordings...

Scheduled - Spring '23 ·Reported By 4 ·Updated 13 days ago

Accessibility: When the User Tries to Log in in the iOS App and the Username Field is Blank, VoiceOver Focus Does not Go to the Error Message

Mobile , Disability and Product Accessibility

When the user is on the login screen and a login attempt is made with a blank username, VoiceOver focus does not go to or read the error message. Instead, it goes to the "user name" field without reading the error message.

Scheduled - Spring '23 ·Reported By 1 ·Updated 13 days ago

Medication Dispense Object is missing CreatedBy and ModifiedBy fields

Health Cloud

Currently, the Medication Dispense Object is missing CreatedBy and ModifiedBy standard fields. The team has identified these missing fields and is currently working to add them.

Scheduled - Spring '23 ·Reported By 0 ·Updated 13 days ago

Platform Events are not triggering the Flow subscriptions after Org Migration

Platform , Flow

After Org Migration , High Volume Platform Events no longer triggers subscriptions so the subscribers don’t receive the event messages. High Volume Platform Events attempted to start a Subscription after org migration failed and the subscriptions are not displayed . This issue is observed for Flow or...

Scheduled - Spring '23 ·Reported By 33 ·Updated 14 days ago

Errors when trying to calculate Quote if "Use Integration User for Calculations" is enabled in CPQ package setting.

Salesforce CPQ (Configure-Price-Quote)

When you enable the CPQ package setting "Use Integration User for Calculations" you see errors when calculating the Quote outside the QLE. An example error: "Calculation authorization has expired and requires action by an administrator.'

Scheduled - Spring '23 ·Reported By 6 ·Updated 14 days ago

Accessibility: "Complete This Field" errors do not Visually Line Up with uiInput Fields on Aura Experience Cloud Sites and are not descriptive

Communities , Disability and Product Accessibility

When input errors happen in required fields on Aura Experience Cloud sites, the "complete this field" message does not visually line up with the input field. Alternatively, "complete this field" does not provide sufficient context for understanding the specific error.

Scheduled - Spring '23 ·Reported By 5 ·Updated 14 days ago

Clicking email address in list view unexpectedly closes popped out windows

Clicking email address in list view unexpectedly closes popped out windows, e.g. Notes

Scheduled - Spring '23 ·Reported By 3 ·Updated 14 days ago

New Action on Loyalty Member Tier object gives error

Loyalty Management Cloud

On the Loyalty Member Tier, when we are trying to create an Action Button and once we click on it, here we see that we are prompted to the following error message: "Validation Errors While Saving Record(s) There were custom validation error(s) encountered while saving the affected record(s). The...

Scheduled - Spring '23 ·Reported By 2 ·Updated 14 days ago

Contact Support form behaves differently for Authenticated versus Guest users

Communities

Email Address and URL fields will show different validation rules for authenticated users versus guest users. Guest users must enter a URL with "https://" to pass validation, and email addresses are not validated as correct for them.

Scheduled - Spring '23 ·Reported By 1 ·Updated 14 days ago

Records get created successfully with dangling reference to a soft-deleted OLI

Apex , API , Sales and Marketing

Not able to delete "Record X" (Example: Test_Object__c) that references a soft deleted OLI "Record X" was successfully able to be created (When it should not have) by populating a reference to an already soft deleted OLI Opening the soft deleted OLI in UI shows: "Looks like there's a problem. We...

Scheduled - Spring '23 ·Reported By 0 ·Updated 14 days ago

Input Variables not displayed when Simulating or Triggering an Expression Set

Winter 23

Administrators may notice inconsistent behavior in the Input and Output variables if an Expression Set is edited. This occurs both when you try to Simulate the Expression Set, and when you try to trigger the Expression Set using a Flow.

Scheduled - Spring '23 ·Reported By 2 ·Updated 15 days ago

Images added with zero border have white layer padding added at left and right

Pardot

Generated HTML email template content has white padding added at left and right even-though at the content builder the border width of the template is set to 0.

Scheduled - Spring '23 ·Reported By 6 ·Updated 17 days ago

CMS Channel Context not release for Channel based Public delivery API causing context establishment failures.

API

Suppose the Apex class logic has the getAllContent() method from ManagedContent class. In that case, you will encounter an Internal Server error while deploying the Apex class and related test class. System.UnexpectedException: Salesforce System Error: 1892329648-108909 (-445146643) (-445146643)

Scheduled - Spring '23 ·Reported By 2 ·Updated 17 days ago

Buyer Group object throws an error: [There is already a Buyer Group...] if a new record is created with a duplicate value on a unique custom field.

B2B Commerce

When the Buyer Group object has a custom field with the Unique option checked, if a new record is created with a duplicate value on the custom field, the error message is displayed under the Buyer Group name input box as below. [ There is already a Buyer Group with that name. Choose a unique name. ...

Scheduled - Spring '23 ·Reported By 2 ·Updated 17 days ago

Accessibility: Save & Close Modals in Insurance Industry Sites do not Include Correct Accessible Labels

Disability and Product Accessibility

When pressing the Save and Close button in an application on an insurance industry site, some screen readers, such as NVDA, are not able to announce the modal dialog's title and some keyboard accessibility functionality, such as focusing the first interactive control and the ability to cancel by pressing...

Scheduled - Spring '23 ·Reported By 1 ·Updated 17 days ago

[Accessibility] [Omniscript] Screen reader is announcing "Invalid entry" on focus of Text, Multiselect, number, telephone, currency, radio and textare

Disability and Product Accessibility , OmniStudio

Screen reader is announcing "Invalid entry" on focus of Text, Multiselect, number, telephone, currency, radio and textarea input fields.

Scheduled - Spring '23 ·Reported By 1 ·Updated 17 days ago

Dynamic Action filtered by User Profile License Type is not loaded

User Interface

If we set Action Visibility filtered by User Profile License Type, dynamic action of Highlights Panel Component is not displayed even the condition is met.

Scheduled - Spring '23 ·Reported By 1 ·Updated 17 days ago

Accessibility: Omnistudio- Editable lookup field is labeled as read only

Disability and Product Accessibility

When navigating to the editable lookup field, the field is labeled as read only.

Scheduled - Spring '23 ·Reported By 0 ·Updated 17 days ago

Screen Flow terminates with a blank page / restarts when Finished, and does not obey the retURL parameter set while defining the List button

Flow

If we have a screen flow configured to launch from a list view button, with the retURL parameter set, and if the flow is launched(from the list view button) after selecting records from the list view, upon clicking the finish button, the flow restarts instead of navigating to the mentioned page path...

Scheduled - Spring '23 ·Reported By 56 ·Updated 18 days ago

In Dynamic Related Lists Single, Parent lookup field is not getting auto-populated upon clicking 'New' button on Dynamic Related List Single

Lightning

In Dynamic Related Lists Single, Parent lookup field is not getting auto-populated upon clicking 'New' button on Dynamic Related List Single

Scheduled - Spring '23 ·Reported By 50 ·Updated 18 days ago

Strict enforcement of RFC 2616 headers on ApexREST services in Hyperforce environments

Apex , API

In Hyperforce environments Salesforce applies strict enforcement of the internet standards that define HTTP headers (RFC 2616). In other environments Apex REST services in particular are permissive and allow both requests and responses to contain headers that are invalid per the specification due to...

Scheduled - Spring '23 ·Reported By 3 ·Updated 18 days ago

Blind transfer does not work for External Contacts

Service Cloud Voice

Some customers have reported an issue with Blind transfers where it doesn't work for External Contacts. The isBlindTransfer argument to addParticipant is always undefined

Scheduled - Spring '23 ·Reported By 2 ·Updated 18 days ago

Accessibility: Help Icons on Tasks Object Record Detail Pages Cannot be Focused and do not Indicate their Names, Roles or Values

Lightning , Disability and Product Accessibility

When reading record detail pages of the Tasks object, using a screen reader, the help (i) icons on fields such as Due Date do not receive focus with tab and shift+tab keyboard navigation and their names, roles and values cannot be accessed with the screen reader in Browse Mode or with the Virtual PC...

Scheduled - Spring '23 ·Reported By 2 ·Updated 18 days ago

Guest users are not able to see records that are shared using Guest user sharing rules

Communities

In one of the scenarios, though Guest users have access to the records shared from Guest user sharing rules when we run the SOQL query on the UserRecordAccess object it gives the user doesn't have access to the records.

Scheduled - Spring '23 ·Reported By 2 ·Updated 18 days ago

'Skill Level' label in 'Change skills' modal is cut off for the languages Swedish, Spanish, Dutch, French, Italian, Portuguese, Netherlands, Danish

Omni-Channel

When clicking on Change Skills in Omni Supervisor, the Change Skills modal is displayed. When the user language is Swedish, Spanish, Dutch, French, Italian, Portuguese, Netherlands or Danish, the translated label for the Skill Level header column is cut off.

Scheduled - Spring '23 ·Reported By 1 ·Updated 18 days ago

Account shares with row cause 'GuestParentImplicit' don't get deleted when Sharing Rule criteria doesn't match on child record (Opportunity, Cases)

Sharing , Sites

Account shares with row cause 'GuestParentImplicit' don't get deleted when Sharing Rule on Guest User criteria doesn't match on child record (Opportunity, Cases)

Scheduled - Spring '23 ·Reported By 0 ·Updated 18 days ago

Engagement metrics are not reflecting when an email is sent from campaign List email

Engagement Metrics not showing accurate data when email is sent using Campaign ListEmail in salesforce.

Scheduled - Spring '23 ·Reported By 76 ·Updated 19 days ago

Number data type field (18,0) with 17 digits is rounded in Batch Apex -OR- outputs with a "0" in decimal unit (e.g., 123.0)

Apex , Winter 20

- Number(18,0) field value with 17 digits is rounded in Batch Apex. "99,999,999,999,999,999" is rounded to "100,000,000,000,000,000". - Actual Result Number(18,0) field value with 17 digits is rounded in Batch Apex. - Expected Result Number(18,0) field value with 17 digits is not rounded in...

Scheduled - Spring '23 ·Reported By 11 ·Updated 19 days ago

Creation of Contact Center in BYOA tenant stack fails as it does not upgrade the BYOA tenant stack.

Service Cloud Voice , Winter 23

If try to create a Contact Center in 240 with a SCVBYOATenantStack created before 238 existing in Cloud Formation, can't create the Contact Center. If the stack created before 238 does not exist, the Contact Center is successfully created.

Scheduled - Spring '23 ·Reported By 3 ·Updated 19 days ago

Accessibility: Fields are announced twice when presented in Field Sections

Disability and Product Accessibility

When navigating fields in a field section, each field is announced twice.

Scheduled - Spring '23 ·Reported By 1 ·Updated 19 days ago

Auto-complete feature via "Use Custom Domain" link on Sandbox Login doesn't work with new variants of "Enhanced Domain" feature

Sandbox

Previous "my domain" Login URL format : MyDomainName--SandboxName.my.salesforce.com (before enhanced domain) New "my domain" Login URL format : MyDomainName--SandboxName.sandbox.my.salesforce.com (after enhanced domain) Before enhanced domain, with "Use Custom Domain" link on a sandbox login page,...

Scheduled - Spring '23 ·Reported By 1 ·Updated 19 days ago

Dynamic Image not visible on Service report when generated from Field service mobile application [Android]

Field Service

When a fully-qualified URL reference to an org's previous content hostname is referenced in a PDF or Field Service Lightning service report template, a content session that uses that previous hostname can get created, breaking content inclusion

Scheduled - Spring '23 ·Reported By 0 ·Updated 19 days ago

Outbound Modify Appointment flow raises error if a timeslot is not selected after adding an extra resource

Lightning Scheduler , Winter 23

With Multi-Resource Scheduling enabled, attempting to place additional resources to a Service Appointment through Outbound Modify Appointment flow fails if no new timeslot is selected.

Scheduled - Spring '23 ·Reported By 0 ·Updated 19 days ago

French Users are unable to Edit and Save Reporting Snapshots

When a user who is set to the French language attempts to save a Reporting Snapshot, the save button is unresponsive. The same Reporting Snapshot will save for a user who is set to a non-French language.

Scheduled - Spring '23 ·Reported By 7 ·Updated 20 days ago

Custom Field value not syncing for Practitioner CareProviderSearchableField records from Healthcare Provider

Health Cloud

[Provider Search DPE] Data population of Custom Field value not working for Practitioner CareProviderSearchableField records from Healthcare Provider

Scheduled - Spring '23 ·Reported By 4 ·Updated 20 days ago

Accessibility: Fields in Highlights Panel hover detail are presented as lists to screen readers, but do not have visual formatting as a list

Disability and Product Accessibility

When using a screen reader, the fields in the highlights panel and highlights preview are not visibly seen as a list, however they are presented to the screen reader in a list

Scheduled - Spring '23 ·Reported By 2 ·Updated 20 days ago

Accessibility: The NVDA Screen Reader Cannot Announce Error Messages in Lightning Scheduler

Disability and Product Accessibility , Lightning Scheduler

When assigning resources, dates and times in Lightning Scheduler flows, the NVDA screen reader cannot announce error messages. EXPECTED BEHAVIOR: All supported screen readers should be able to announce error messages. ACTUAL BEHAVIOR: JAWS can announce the "Select a meeting time" error message, but...

Scheduled - Spring '23 ·Reported By 1 ·Updated 20 days ago

[Accessibility] Global search object selector doesn’t announce error on typo or non-existent object

Disability and Product Accessibility

Using a screen reader to navigate the global search object selector, there is no verbal error identification if a user types an invalid object type or mistypes an object name.

Scheduled - Spring '23 ·Reported By 2 ·Updated 21 days ago

Standard button "Add" is visible on Promotion Products related list even if they do not have Create permission

Sales and Marketing , Industries Cloud-Other

Even if user profiles do not have Create access to Promotion/Promotion Product standard objects, the Add standard button still visible on Promotion Products related list of Promotion records

Scheduled - Spring '23 ·Reported By 0 ·Updated 21 days ago

Unexpected dependency on work order when there is a formula field referencing custom label named workorder and when field service is enabled

Packaging , Partner

Unexpected dependency on work order when there is a formula field referencing custom label named workorder and when field service is enabled.

Scheduled - Spring '23 ·Reported By 1 ·Updated 23 days ago

[Omni Flow - Skills based] Work routed through Queue Based is not rerouted when the agent goes offline if routing type changes to Skills Based

Flow , Lightning , Omni-Channel

When the routing type of an object assigned to an agent using Queue Based is changed to Skills Based by an Omni flow, an exception in the flow is thrown because the service presence object cannot be rerouted.

Scheduled - Spring '23 ·Reported By 7 ·Updated 24 days ago

Consumer Goods Cloud - User without edit permission is able to edit the Visit object record

Consumer Goods Cloud

An user without any edit access is able to edit the Visit record.

Fixed - Spring '23 ·Reported By 4 ·Updated 24 days ago

Switching between primary and sub tabs resets focus or page position in primary tab to top of page or different location.

Lightning

n Lightning Console, switching between primary and sub tabs is resetting focus or page position in primary tab to the top of the page or a different location altogether.

Scheduled - Spring '23 ·Reported By 2 ·Updated 24 days ago

Einstein Activity Capture (Activity Timeline) - Unable to highlight/select email body after selecting 'View Full Email'

Email Clients , Einstein Activity Capture

In the Activity Timeline, after selecting 'View Full Email', the entire text body area when clicked will collapse/expand the email. This prevents the user from effectively performing a 'Copy' command. Note: The functionality has always behaved as such; however Salesforce will look into improving the...

Scheduled - Spring '23 ·Reported By 1 ·Updated 24 days ago

Vertical scroll position is offset from the top of the page when opening a new record sub tab in LEX console

Lightning

If you are using a page template that scrolls the entire page such as "Header and One Region" in the console, the scroll position may not be the top if you open a subtab from the related list while scrolling.

Scheduled - Spring '23 ·Reported By 1 ·Updated 24 days ago

LoanApplicant Not Available as Secondary Object when Primary Object is Residential Loan Applications

Financial Services Cloud

When creating a custom Report Type in Setup, the Loan Applicant object is not available to be selected as secondary object when Residential Loan Applications is selected as Primary object.

Scheduled - Spring '23 ·Reported By 0 ·Updated 24 days ago

Error message when editing a standard Lightning Console App after deleting its standard, automatically created Utility Bar FlexiPage

Lightning

If a system admin deletes the standard, automatically created Utility Bar FlexiPage from a standard Console Lightning App you will receive the following error when trying to open the app or edit it from the App Manager list view: Sorry To Interrupt: This page has an error. You might just need to refresh...

Scheduled - Spring '23 ·Reported By 36 ·Updated 25 days ago

Restriction Rule created without description using UI can be retrieved, but will fail to deploy

Metadata

When Restriction Rule is created on UI, it is possible to create it without description. But if we try to retrieve it and deploy to another org, the following error is displayed Error : Required field is missing: description

Scheduled - Spring '23 ·Reported By 6 ·Updated 25 days ago

Accessibility: Checkboxes in list views are not keyboard accessible

Disability and Product Accessibility

When navigating through the cases list view on the side panel within the console split view, the checkboxes are not keyboard accessible in screen readers. Hitting the "x" key in a screen reader jumps to the checkboxes the way that it is supposed to in a screen reader but the checkboxes are not interactable...

Scheduled - Spring '23 ·Reported By 4 ·Updated 25 days ago

Formula image based fields are misaligned in the Lightning record details page.

User Interface , Functions

Formula image based fields are misaligned in the Lightning record details page, but this works in Classic.

Scheduled - Spring '23 ·Reported By 3 ·Updated 25 days ago

Community Logout URL(/secur/logout.jsp) is not logging out in Build Your Own (LWR) site

Sites , Communities , Lightning

Going back to a private page using the browser back button after logging out actually renders the private page "as a guest" from the browser cache. Note: the user is still actually logged out, no private data is shown to the guest user.

Scheduled - Spring '23 ·Reported By 2 ·Updated 25 days ago

Voice favorite function not saving the favorite

Service Cloud Voice

When adding user to a Voice call, there is an option of starring the User to add to Favorites. However, after favoriting the User, if you go to the Favorites list, that User does not appear. If you go back to the User list, the User is unstarred again. So the star attempt doesn't seem to persist...

Scheduled - Spring '23 ·Reported By 1 ·Updated 25 days ago

ActionPlanTemplates target object validation not working as expected when there is no task added

Financial Services Cloud

Due to unexpected behavior, the Users are able to associate the Action Plan Template with different target objects to create Action Plan when there are no tasks associated with the template. Ex: The users can create Action Plan on the opportunity object using the Action Plan Template created for the...

Scheduled - Spring '23 ·Reported By 1 ·Updated 25 days ago

Apex calls from LWR sites do not have correct context for user

Apex , Sites , Winter 23

After 240 release, LWC with apex controllers marked as "without sharing" do not get record data as expected in LWR sites. There is a Known Issue that now causes apex calls in LWR to no longer have the correct context. https://trailblazer.salesforce.com/issues_view?id=a1p4V000002LD8jQAG This causes...

Scheduled - Spring '23 ·Reported By 0 ·Updated 25 days ago

Error when using custom filters on forecast type to filter on record type

Platform , User Interface , Lightning

We are seeing the following error when trying to filter newly created forecast types on record types. The record type is no longer showing the name but instead shows the ID on the screen.

Scheduled - Spring '23 ·Reported By 27 ·Updated 26 days ago

The Amount field on the Rebate Payment object do not have decimal points

Loyalty Management Cloud

The Amount field on the Rebate Payment object do not have decimal points, i.e. the field is configured as Currency(18,0)

Scheduled - Spring '23 ·Reported By 2 ·Updated 26 days ago

Non-admin users can't create public list views in Pipeline Inspection

Sales and Marketing , Lightning , Winter 23

In order to make list views public in Pipeline Inspection, users must have both Customize Application and Manage Public List Views permission. As documented, they should only need Manage Public List Views permission.

Scheduled - Spring '23 ·Reported By 1 ·Updated 26 days ago

[Accessibility] The Upload Photo "Adjust Photo with arrow keys" does not work with keyboard controls.

Disability and Product Accessibility

It is not possible to adjust a photo in the Upload Photo modal window with the arrow keys as the tooltip "Adjust Photo with arrow keys" states.

Scheduled - Spring '23 ·Reported By 1 ·Updated 26 days ago

External object quick action layout Picklist Field Issue

API

When a Picklist field is added to the Action Layout for lightning-quick action of an external object(Salesforce Cross-Org Adapter), we receive the Error: You can't perform this action on this page. The problem is not specific to the cross-org connector and is likely a problem for all external objects...

Scheduled - Spring '23 ·Reported By 1 ·Updated 26 days ago

REST API CRUD operation with Platform Integration user on an object gives INSUFFICIENT_ACCESS error

Salesforce Order Management

CRUD Operation on any object by the Platform Integration user, having ModifyAll permissions via a session activated permission set, fails with INSUFFICIENT_ACCESS_OR_READONLY error when using cloud-to-cloud JWT authentication.

Scheduled - Spring '23 ·Reported By 0 ·Updated 26 days ago

Sending List Email on Campaign throws a message "This email is too big" while the HTMLBody character count for the email is <32k

The issue seems to happen only with the email template built using the template builder, and issue is seen with campaign list email for now. When we select the template from the list email on campaign on click on send the below pop-up message is thrown. This email is too big This email exceeds...

Scheduled - Spring '23 ·Reported By 7 ·Updated 27 days ago

CMS Content fails to load on occasion

Content and Files , Communities

Attempting to access a page that is rendered using CMS Content (implmented via ManagedContent ConnectAPI) results in a "Page not found" error and a fatal error in Debug Logs (example: System.UnexpectedException: Salesforce System Error: 1128132759-62155 (439893274)). This can occur when multiple users...

Scheduled - Spring '23 ·Reported By 6 ·Updated 27 days ago

Permission Set Group Calculation (Failed) in Winter'23 when validating the Unmanaged Custom Object Tab

Winter 23

When validating the Unmanaged Custom Object Tab the validation fails for all users assigned to permissions et group as there is no namespace as null.

Scheduled - Spring '23 ·Reported By 6 ·Updated 27 days ago

Messaging Templates not showing after enabling Messaging settings

Messaging

When we enable Messaging settings then the Messaging Template list view is not getting created successfully.

Scheduled - Spring '23 ·Reported By 2 ·Updated 27 days ago

[Accessibility] Screen reader narrates multiple states for radio buttons in Outbound appointment booking.

Platform , Disability and Product Accessibility

Unnecessarily 'selected' information is exposing for radio button in the vertical visual picker in the outbound appointment booking dialog while navigating with screen reader

Scheduled - Spring '23 ·Reported By 1 ·Updated 27 days ago

Timeout validation for OAuth 2.0 JWT Bearer Flow accepts more than the allowed skew (3 minutes)

API , Authentication

As for OAuth 2.0 JWT Bearer Flow, given that the "exp" parameter of the assertion is 3 minutes, the time validation check on this field should be accepted at most 6 minutes after the assertion is issued, including additional 3 minutes of the allowed skew. This behavior is described in the current doc....

Scheduled - Spring '23 ·Reported By 1 ·Updated 27 days ago

Action Plan Retry Task Creation Link Throwing Exception and Failing to Execute

Financial Services Cloud , Summer 22

If something prevents a dependent Task from being created when a prerequisite Task associated with an Action Plan is closed, we display an error near the top of the Action Plan that says “Couldn’t create successor tasks for task "{Task Name}”, followed by a Retry link. Clicking the Retry link doesn’t...

Scheduled - Spring '23 ·Reported By 0 ·Updated 27 days ago

2GP version creation fails when objects use same Apex Sharing Reason.

Salesforce DX

When a 2GP version is created, it will get failed if more than one custom object uses the same Apex Sharing Reason. It will throw an Internal Server Error like this - 86825608-126499 (1831801241)

Scheduled - Spring '23 ·Reported By 17 ·Updated 28 days ago

Issue with "ConnectApi.OrderSummary.submitReturn" API while creating a change order

Salesforce Order Management

Unable to activate a change order created because of the error: UNKNOWN_EXCEPTION - ​Something went wrong. Try running the flow again. If it continues to fail, contact Salesforce Support and provide this error ID: XXXXXX-XXXXX (XXXXXX) while processing the Return order

Scheduled - Spring '23 ·Reported By 3 ·Updated 28 days ago

SOQL query on 'ContentFolderItem’ object is not performing optimally with 'SystemModStamp' filter

Search

SOQL query on 'ContentFolderItem’ object is not performing optimally with 'SystemModStamp' filter

Scheduled - Spring '23 ·Reported By 2 ·Updated 28 days ago

Accessibility: The "i" icon in the Quick Filter is announced as a heading level 2

Listviews , Disability and Product Accessibility

The "i" icon is announced to a screen reader user as a heading level 2

Scheduled - Spring '23 ·Reported By 1 ·Updated 28 days ago

Delegated External User Administrator can see the concealed field data by EPIM on Manage External User page

Communities , Winter 23

A user which has "Delegated External User Administrator" permission and doesn't have "View Concealed Field Data" permission can see the field value masked by Enhanced Personal Information Management (EPIM) from "View Partner User", Manage External User page.

Scheduled - Spring '23 ·Reported By 0 ·Updated 28 days ago

[Accessibility] For Task entity, the screen reader does not associate the "Assigned To" label to the lookup field

Disability and Product Accessibility

For Task entity, when using a screen reader and navigate to the "Assigned To" lookup field, the screen reader does not associate the label to the lookup field; it will only announce the placeholder text.

Scheduled - Spring '23 ·Reported By 0 ·Updated 30 days ago

Unable to create Action on Order Product Summary (OrderItemSummary) object.

Salesforce Order Management

While creating a new Action on the Order Product Summary object, we are getting the below error. Validation Errors While Saving Record(s) There were custom validation error(s) encountered while saving the affected record(s). The first validation error encountered was "Object Name: bad value for restricted...

Scheduled - Spring '23 ·Reported By 3 ·Updated 2022-10-28

PreferredLanguage cookie is not retaining its value in mobile browsers for LWR sites.

Sites , Communities

PreferredLanguage cookie is not retaining its value in mobile browsers for LWR sites. When users logs in to a community from a mobile browser and changes the language from language1 to language2 in language selector component and logs out. When user logs in again from the same browser, the site opens...

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-10-28

The Service Appointment label on the Operating Hours component doesn't show the renamed label

Lightning Scheduler , Winter 23

After Winter '23 release Operating Hours component displays 'Service Appointment Windows' even if the label for this object is changed, this behavior is intermittently observed with Service Territory Member and Work Type objects as well.

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-10-28

Deleted record sync error on CG offline gives Rollback Error

Consumer Goods Cloud , Industries Cloud-Other

When we delete a visit on the web that was synchronized on the app Consumer Goods Offline, it doesn't find it on the app and shows the error below: Error(s): Rollback due to error in transaction, Object Name: 'cgc_sync__Sync_Mobile_App_Depl_Pkg_Inst__c', RequestId: 'Local_2debbd03-1a0cbcfd' Error(s):...

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-10-28

[Accessibility] Select, textarea, number, telephone, lookup and currency input required error message isn't announced after focus moves off field

Disability and Product Accessibility , OmniStudio

In an omniscript, Select, textarea, number, telephone, and currency input required error message isn't announced after focus moves off field.

Scheduled - Spring '23 ·Reported By 0 ·Updated 2022-10-28

Unable to accept date data type in additionalContactFieldValues

Loyalty Management Cloud

Unable to accept date data type in "additionalContactFieldValues" of the "Loyalty Contact Input" of attribute of the Individual Member Enrollments API

Scheduled - Spring '23 ·Reported By 3 ·Updated 2022-10-27

[ProductSellingModelId] field is automatically added to the [PricebookEntry]

B2B Commerce , Winter 23

[ProductSellingModelId] field is automatically added to the [PricebookEntry] page layout and cannot be removed.

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-10-27

"Log Event" button is disabled in Outlook Integration on OWA if event location field has a value

Outlook

Log Event button disabled and red and yellow errors display in Outlook Integration, when the event has populated Location value. This issue has only been seen with OWA.

Scheduled - Spring '23 ·Reported By 6 ·Updated 2022-10-25

Historical Adherence Screen Error

Field Service

User(s) are observing an error message while accessing the Historical Adherence Page - Notes: When there are more than 2K SchedulingAdherenceSummary records and the User tries to open the Historical adherence tab, there is a query that crashes on the SchedulingAdherenceSummaryServiceImpl service....

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-10-23

Using Login Flow + SSO for community is throwing "An internal server error occurred" upon community login flow complete action

Communities

Using Login Flow + SSO for community is throwing "An internal server error occurred" upon community login flow complete action. error occurs when you set SAML SSO & loginflow in community and RelayState to "/" during SSO login.

Scheduled - Spring '23 ·Reported By 16 ·Updated 2022-10-22

Unable to edit the Reputation Points or Levels in Digital Experiences

Communities

When attempting to update the Reputation Points or Reputation levels under the Digital Experiences Administration, you receive an insufficient privileges error.

Scheduled - Spring '23 ·Reported By 2 ·Updated 2022-10-22

Improper user facing error message when a malformed 18-char Salesforce Id is used as category Id in Product Search Connect API

B2B Commerce

Non-friendly error message is displayed to the user "com.force.util.id.InvalidIdException: malformed id XXXXXXX".

Scheduled - Spring '23 ·Reported By 2 ·Updated 2022-10-21

Outbound message notifications are not sent when there's outbound message having failed for more than 24 hours.

Workflow

Outbound message notifications are not sent when there's outbound message having failed for more than 24 hours.

Scheduled - Spring '23 ·Reported By 25 ·Updated 2022-10-20

Unable to use picklist under Formula in collection filter of the flow

Flow

Cannot access the picklist field under the formula in collection filter of flow which throws the following error while debugging the flow: " The formula expression is invalid: Field XXX is a picklist field. Picklist fields are only supported in certain functions. " Actual Result Field XXX is a...

Scheduled - Spring '23 ·Reported By 8 ·Updated 2022-10-20

Renaming Work Type Object is not updating the Plural label on the object in Winter`23

Field Service , Lightning Scheduler

Due to unexpected behavior in Winter 23, renaming the "Work Type" object doesn't update the Plural label and it displays the default standard label WorkTypes.

Scheduled - Spring '23 ·Reported By 3 ·Updated 2022-10-20

Extra characters appear after saving a hyperlink in CMS content

Communities

When adding a link to CMS content, additional URL encoding is applied to the link even if it is already URL encoded. Actual URL: testdomain/catalogus/events%2Ftrainings/?lang=nl_NL&ordertype=25 after publishing the content in CMS, URL becomes: ‘testdomain/catalogus/events%252Ftrainings/?lang=nl_NL&...

Scheduled - Spring '23 ·Reported By 2 ·Updated 2022-10-20

Hyperlink in the chat widget on the chasitor side are broken if the link includes special characters

n Embedded service implementation, sending a URL that contains a special character (like one with an accent) does not render correctly on the visitor side. https://www.salesforce.com/s/article/test-kann-ich-de3-Status-know-breeze-prüfen-LXX

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-10-20

"Credit Points" Loyalty invokable action is not accepting the 15 digit "JournalId"

API , Loyalty Management Cloud

When using the "Credit Points" Loyalty invokable action, it will not accept the 15 digit "JournalId" provided in the "Transaction Journal Execution" resource's response. Note that other invokable actions, such as "Debit Points" do accept a 15 digit "JournalId".

Scheduled - Spring '23 ·Reported By 0 ·Updated 2022-10-20

Service report issue on FS mobile application

Mobile , Custom Objects , Field Service

Adding custom fields related to the work order object on a service report template returns null values . This behavior is only reported through the FS mobile app. Service report generation will work through desktop generation method.

Scheduled - Spring '23 ·Reported By 0 ·Updated 2022-10-20

Calls complete, but still display aging stuck in the queue

Omni-Channel , Service Cloud Voice

In some cases, inbound calls appear to be stuck in queue, and can be seen in the Queue Backlog tab from Omni-Supervisor. These records when viewed have been actioned and are marked "complete", even though they still show and continue to age indefinitely. This is caused because of a race condition...

Scheduled - Spring '23 ·Reported By 15 ·Updated 2022-10-19

Tab with embedded services chat button flashes with message count even when all messages have been read

Live Agent , Omni-Channel

On the chat visitor side, when a chat is ongoing, if the agent sends messages while the user is on a different tab, the tab flashes with the unread message count. If the visitor clicks the button, and scrolls down to read all the unread messages, the flashing notification should stop but it conti...

Scheduled - Spring '23 ·Reported By 8 ·Updated 2022-10-19

Accessibility: The Favorites "just click the star" instruction is not clear to users

Disability and Product Accessibility

When no favorites have been added, the message "…just click the star." is displayed. This instruction relies solely on the user’s ability to distinguish shapes. Information and structure conveyed through presentation should not rely on understanding of shapes, size, etc.

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-10-19

Health cloud standard fields are not shown in Related lists of Lightning Experience

Health Cloud

The 'Procedure Code Set" field can be added to Care Set Items related lists, and Consent Provided By field can be added on Authorization Form Consent but is not visible in Lightning. They are visible in the related list in Classic.

Scheduled - Spring '23 ·Reported By 0 ·Updated 2022-10-19

Platform Cache Partition Page doesn't show partition usage graph in some scenarios.

Platform

Platform Cache Partition Page doesn't show the artition usage graph and clear cache button in some scenarios .

Scheduled - Spring '23 ·Reported By 0 ·Updated 2022-10-19

Files associated with Visit record processes disappear if you select a picklist value on the same page

Lightning

When working with Visit records in the Licensing, Permitting and Inspections product, if you upload a file to an action associated with a Visit and then select a picklist value on the page, you will notice that the file you just uploaded disappears. If you refresh the page the file will reappear.

Scheduled - Spring '23 ·Reported By 2 ·Updated 2022-10-18

Conditionally Hidden Record Fields (Dynamic Forms for Flow) with no set value cause an error

Flow

If you create a new record resource and directly reference a conditionally hidden record field value that has no value after the screen, you will get a Flow error like the following: The flow failed to access the value for newAccountVariable.Industry because it hasn't been set or assigned.

Scheduled - Spring '23 ·Reported By 0 ·Updated 2022-10-17

Accessibility [Omniscript] Keyboard focus not moving to the first error when user submits the form.

Platform

When user does not fill the required fields and submit the next button, the focus is not moving to the first error field. So Keyboard/screen reader users need to manually travers back to the error fields which is not expected.

Scheduled - Spring '23 ·Reported By 0 ·Updated 2022-10-17

Cannot redirected to the community landing page if you enter the verification code after 120sec(2min) or more with passwordlesslogin.

Apex , Communities , Lightning

Cannot redirected to the community landing page if you enter the verification code after 120sec(2min) or more with passwordlesslogin. The session ID will be set correctly, so you need to go to the community page manually This is because SecurityTokenExpiredException occured.

Scheduled - Spring '23 ·Reported By 5 ·Updated 2022-10-14

Accessibility: [Omnistudio] Flexcard menu item does not open new window with SR enabled in Chrome

Disability and Product Accessibility

When an action is set within a menu that opens a new window, this new window is not opening with JAWS enabled and in Chrome.

Scheduled - Spring '23 ·Reported By 2 ·Updated 2022-10-14

LPI Public Sector component "Inspection Details" fails to render fields if modified - Winter '23

Lightning , Winter 23

When attempting to update the the LPI Inspection Details Component through Lightning App Builder using 'Edit Page', any additional fields that were not already present in the component cause it to render blank after clicking 'OK' in the picklist modal

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-10-14

Object Actions not available when parent node is set as Person Account in ARC graph

Financial Services Cloud

In Actionable Relationship Graph, when choosing Person Account as the root/starting node, Object Actions aren't available to chose

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-10-14

Step card shows incorrect wait values in High Velocity Sales in Cadence wait steps

Sales and Marketing

Creating a custom Sales Cadence Steps that has several Steps in the Sales Cadence Builder, leads to incorrect days calculation in the UI only. The calculation for displaying the number of days remaining for the wait step is incorrect. Note: The issue is that emails are indeed going out on the right...

Scheduled - Spring '23 ·Reported By 4 ·Updated 2022-10-13

INVALID_TYPE error occurs when clicking a skill name on the Assign Skill Screen.

Service Cloud Console

The following error appears when clicking a skill name. Error message: Looks like there's a problem. INVALID_TYPE: sObject type 'Skill' is not supported in describeCompactLayouts.

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-10-13

Record Fields (Dynamic Forms for Flow) not showing latest values when going Back / Previous then hitting Next

Flow

When navigating back to a screen with record fields, we do not recalculate record field values that take a user’s new changes into account.

Scheduled - Spring '23 ·Reported By 0 ·Updated 2022-10-13

Blank space while accessing recent reports/records list in community in mobile browser

Mobile , Communities

The Recent list view in Report object navigation for community using mobile browser has the unexpected blank space under the report list. This issue can be reproduced on both iOS and android mobile browser, also mobile publisher too. Also the other standard objects are facing this issue too.

Scheduled - Spring '23 ·Reported By 0 ·Updated 2022-10-13

Apex classes implementing interface Sfc.ContentDownloadHandlerFactory are invalidated and not executed when changes are applied to organizations.

Apex

Apex classes, which implement interface Sfc.ContentDownloadHandlerFactory, are invalidated and not executed in case either of the following condition A) or condition B) is met.. A) Under the organization where “Perform Synchronous Compile on Deploy” = OFF Prepare the following custom object and...

Scheduled - Spring '23 ·Reported By 3 ·Updated 2022-10-12

[ Accessibility] When using Text Spacing tool, the menu list in the navigation section of the page is getting truncated

Platform , Disability and Product Accessibility

In Custom App, if there are multiple navigation objects menu gets truncated when text spacing is applied,

Scheduled - Spring '23 ·Reported By 2 ·Updated 2022-10-12

Getting 'Sorry to Interrupt' gack error when closing subtab after workspace tab is closed

VisualForce , User Interface , Lightning

Getting 'Sorry to Interrupt' gack error when closing subtab after workspace tab is closed. If closing workspaceTab first and then closing subTab causes a gack as there is no subTab. Error Message: "Sorry to Interrupt" This page has an error. You might just need to refresh it. First, would you...

Scheduled - Spring '23 ·Reported By 0 ·Updated 2022-10-11

[Accessibility] Instant results dialog does not announce completion status for screen readers.

Disability and Product Accessibility

Instant results dialog does not announce the completion status for screen readers.

Scheduled - Spring '23 ·Reported By 3 ·Updated 2022-10-10

Accessibility: When zoomed in or in a small browser window, lookup's search result page cannot be navigated

Search , Disability and Product Accessibility

When the browser is zoomed in, the lookup's search result page cannot be navigated as there is no way to see the table grid.

Scheduled - Spring '23 ·Reported By 3 ·Updated 2022-10-10

Lightning Console keyboard shortcut Refresh tab (Shift + r) does not refresh subtabs

Lightning Console keyboard shortcut (Shift + r) does not refresh subtabs Per documentation it should refresh the current workspace tab, including its subtabs https://help.salesforce.com/articleView?id=sf.console_lex_keyboard_shortcuts.htm&type=5

Scheduled - Spring '23 ·Reported By 2 ·Updated 2022-10-10

Package Uninstall: A managed package with a Flow using "Apex Sharing Reason" Fails to Uninstall

Apex , Packaging , Summer 23

Customers might face an issue when trying to uninstall a managed package with a Flow using Apex Sharing Reason, the uninstall is blocked and does not moves forward error on the UI Unable to Uninstall Package Component Type: Apex Sharing Reason. Problem: An internal Server error has occurred XXXXXX Variable...

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-10-10

[Accessibility] [Omniscript] H1 "Steps" needs to be a H2 when embedded on a community site

Disability and Product Accessibility , OmniStudio

When an omniscript is embedded on a community site, the H1 "Steps" needs to be a H2. It's expected the community site will already have a H1 or can be added and there should only be one H1 on a page.

Scheduled - Spring '23 ·Reported By 0 ·Updated 2022-10-10

[Accessibility] [Console] [JAWS] Unnecessary info "TabPanel" is announced 3x when moving into the main region

Disability and Product Accessibility

In a Console app, when a JAWS user moves into the main region "TabPanel" is announced 3x. This is reproducible on multiple object record pages, reports and dashboards. Only reproducible in Console apps Doesn't matter how many tabs you have opened Not an issue with NVDA or VO Actual Result: JAWS...

Scheduled - Spring '23 ·Reported By 0 ·Updated 2022-10-10

Billing and shipping state will not auto-populate when creating a new Order from Account's related list in Lightning Experience

Lightning , Winter 23

In Lightning Experience, the shipping and billing state will not be auto-populated when creating an order from an Accounts related list although this functionality is available in Classic Experience.

Scheduled - Spring '23 ·Reported By 25 ·Updated 2022-10-07

Issue with Healthcloud timeline when trying to configure with MessagingSession Object

Health Cloud

When trying to configure the timeline for MessaingSession object with a standard lookup field to account EndUserAccountId in Patient Account Lookup, it doesnt work and doesn't show the Messaging sessions on the timeline. Instead it throws an error "Invalid Aggregate relationship for Account"

Scheduled - Spring '23 ·Reported By 4 ·Updated 2022-10-07

Visualforce Page RenderAsPDF prints extra blank page in Lightning but not in classic

VisualForce

When the customer loads the page which is to be rendered as PDF in Classic, it renders on one page as expected, but when it is loaded in Lightning, an extra blank page is appended to the end of the PDF.

Scheduled - Spring '23 ·Reported By 3 ·Updated 2022-10-07

Salesforce Scheduler Flow 'Generate Appointment Invitation' Time Zone Issue

Lightning Scheduler , Industries Cloud-Other

Unable to Generate an Appointment invitation And it throws an error 'Select a date that's on or after today and try again'. For ex: If Your Service resource is in GMT-7 and the date changes on GMT to the next day for the 7 hours until the date changes on GMT-7

Scheduled - Spring '23 ·Reported By 3 ·Updated 2022-10-07

Care Determinant component with a custom Task validation rule does not show error message on the page.

Activities , Health Cloud

Due to unexpected behavior, the Care Determinant component does not display an error message for the custom validation errors on Tasks(Intervention) The expected behavior is that when certain fields are left blank and match the criteria for the Validation rule the error should be displayed when the...

Scheduled - Spring '23 ·Reported By 0 ·Updated 2022-10-07

Accessibility: NVDA Announces Too Much Information When Selecting Dates in OmniScript Date Pickers

Disability and Product Accessibility

When selecting dates in OmniScript date pickers, the NVDA screen reader announces every date on the calendar starting with the current date. NVDA should announce only the current date with focus. 

Scheduled - Spring '23 ·Reported By 0 ·Updated 2022-10-07

Accessibility: Split view status (expanded/closed) is not announced by screen readers when split view button is toggled

Disability and Product Accessibility

Split view mode status (expanded/closed) is not announced by screen readers when split view button is toggled so the user does not know what has changed.

Scheduled - Spring '23 ·Reported By 0 ·Updated 2022-10-07

Flow Formula Resource - Error message after formula syntax check with Schedule-Trigger Flow

Flow

Error starts happening after formula syntax check with Schedule-Trigger Flow once the flow schedule is set in the start element.​

Scheduled - Spring '23 ·Reported By 8 ·Updated 2022-10-06

Error ID 951482502 displayed when activating Lightning Page

Lightning

When the Activation button is clicked when editing a page in the Lightning App Builder, the following error is displayed: We had trouble processing the request. We've reported the problem to Customer Support with an error ID:951482502 The error Id may also display 806547626.

Scheduled - Spring '23 ·Reported By 4 ·Updated 2022-10-06

Language Parameter not taken into consideration by Search Suggestions

Search , Communities , Lightning

On searching for any article from the global search in the Experience site, it displays the search results while typing without taking the user's language into consideration

Scheduled - Spring '23 ·Reported By 3 ·Updated 2022-10-06

Accessibility: The Notifications Button Contains Incorrect aria-haspopup="true" and role="tooltip" Attributes

Lightning , Disability and Product Accessibility

The Notifications button contains unnecessary aria-haspopup="true" and role="tooltip" attributes.

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-10-06

Accessibility: Unable to set descriptive link on images within Rich Content Editor

Disability and Product Accessibility

When adding an image to Rich Content Editor there is not an option to set the Link name. There should be an option to set the name of the link.

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-10-06

Cannot create new List View for Code Set Bundle object in Lightning Experience

Custom Objects , Financial Services Cloud , Health Cloud

Trying to create a new list view for the Code Set Bundle object in Lightning Experience fails with an error: "We can't create your list view. Try again."

Scheduled - Spring '23 ·Reported By 0 ·Updated 2022-10-06

Muting the permission "View Roles and Role Hierarchy" in a permission group when Digital Experience is enabled.

Communities , Summer 22

When digital experience enabled, Muting permission "View Roles and Role Hierarchy" throws an error "The following permission isn't allowed: DelegatedPortalUserAdmin".

Scheduled - Spring '23 ·Reported By 0 ·Updated 2022-10-06

Einstein Knowledge Article causes Gack -1529455987 on case load/refresh

Knowledge

An error occurs when loading/refreshing a Case that has Einstein Knowledge Articles by navigating to a different browser tab while the Case page is loading.

Scheduled - Spring '23 ·Reported By 7 ·Updated 2022-10-05

[Accessibility] Record page's title not unique for screen reader users

Platform

When we visit any record, the document.title (<title>) is updated with the name of the record and salesforce. For example, if I visit a record with name "ABC Bank", the document.title would be updated as "ABC Bank | Salesforce". This makes some sense in generic use-case. However, when the name of...

Scheduled - Spring '23 ·Reported By 4 ·Updated 2022-10-04

Campaign related list does not retrieve correctly from Lead and Contact Object.

Metadata , Salesforce DX

On the page layout of lead and Contact, there is a Related List name "Campaign History". If we add any custom field on that Related list from the page layout and then try to retrieve the XML to deploy the page layout in order to add that changed related list but the XML does not include the Custom Field...

Scheduled - Spring '23 ·Reported By 3 ·Updated 2022-10-04

Accessibility: OmniScript Modals do not Restrict Focus and Scrolling

Disability and Product Accessibility

When navigating modal dialogs created from OmniScripts, it is possible to focus outside and scroll behind them.

Scheduled - Spring '23 ·Reported By 2 ·Updated 2022-10-04

Accessibility: Sort Functions on Column Headings and Pagination Buttons in nds-table Components Used in OmniScripts are not Fully Accessible

Disability and Product Accessibility

The sort functions on the column headings of nds-table components cannot be accessed using keyboard-only navigation and the pagination buttons do not include the total number of available pages as part of their accessible names.

Scheduled - Spring '23 ·Reported By 2 ·Updated 2022-10-04

Unable to modify related list properties of Customer Service Incident Management Objects

User Interface

Unable to modify related list properties of Customer Service Incident Management Objects

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-10-04

Accessibility: Focus Becomes Trapped in List Views

Operational Analytics - Reports

There are a couple of ways focus can get trapped in a list view in a console nav app when the user is tabbing through the page. 1. When the page in full view contains a list view. 2. When the page is in split view and the main content is empty.

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-10-04

Deleting Catalog Items linked to managed flow prevents from uninstalling the package

Service , work.com

Copied flows are being referenced by another flow in a managed package so users cannot remove the reference or delete the flow. This occurs when users use the "save as" option to make a copy of a flow from a managed package.

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-10-04

Accessibility: The Label for the Search by Object Type Field is not Visible

Search , Disability and Product Accessibility

The label for the "Search by object type" field is not visible.

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-10-04

Anchor links doesn't trigger scrolling to the target element on first click for Experience cloud sites record pages

Communities

When the record page is loaded initially, clicking on an anchor link (link with #hash fragment) doesn't scroll to the targeted section. Clicking on it the second time works.

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-10-04

Extra Shares Created for Guest Users converting Leads with Opportunity Splits

Apex

When a Guest User utilizes a Lead Convert process that generates Opportunity Splits, the Account record will be shared to the guest user.

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-10-04

Show all Activities Button not visible from Activities Standard Component.

Activities

Show all Activities Button not visible from Activities Standard Component.

Scheduled - Spring '23 ·Reported By 0 ·Updated 2022-10-04

[Accessibility] NVDA is not narrating "select meeting time" heading when dialog displays

Platform , Disability and Product Accessibility

The NVDA screen reader is not reading the headings on the flow screens for eg: "Select Service Appointment Time" heading on the time slot screen or "Select Work Type Group" on the WTG screen

Scheduled - Spring '23 ·Reported By 0 ·Updated 2022-10-04

[Email Draft Approval Process] Case Feed rarely shows error (-1938921525)

Sporadically, Case Feed shows error (-1938921525) related to Email Draft Approval Process: "Cannot read properties of undefined (reading 'actions')"

Scheduled - Spring '23 ·Reported By 0 ·Updated 2022-10-04

Attempting to start an encryption sync for Content Body or Attachment results in a chunks exceeded error

Platform Encryption

Currently, the max amount of Files Salesforce can run an encryption sync for is 150 million records.

Scheduled - Spring '23 ·Reported By 3 ·Updated 2022-10-03

Unable to publish the Reply candidates to the quick text with assigned Record Types from Permission set.ee

Einstein Bots

Unable to publish the Reply candidates to the quick text with assigned Record Types from Permission set. Permission set level of access is not overriding the Profile level of access when involved with quick text and Reply recommendations.

Scheduled - Spring '23 ·Reported By 2 ·Updated 2022-10-01

[Accessibility] Datatable column headers with overflow actions button menu focus order issue

Disability and Product Accessibility

The focus order is not the same when tabbing backwards in a Datatable with column headers with overflow actions button menu. (Learn more about this specific datatable here https://www.lightningdesignsystem.com/components/data-tables/#Column-headers-with-overflow-actions-button-menu) WCAG Success Criteria:...

Scheduled - Spring '23 ·Reported By 2 ·Updated 2022-09-30

Slack for Service - Swarm request displays Record restricted instead of Case number with the link

Service

Slack for Service - Swarm requests raised for a specific case in Org display “Record Name is restricted” instead of Case number with the link, even though the Service Cloud for Slack settings have Set “Record Detail Security” for “Your Salesforce Apps: Show Record Name and Object Type”.

Scheduled - Spring '23 ·Reported By 13 ·Updated 2022-09-29

When bulk-updating multiple records, CDC events are delivered separately for standard fields and custom fields

Apex , Platform

When bulk-updating multiple records, CDC events are delivered separately for standard fields and custom fields. - Expected Result CDC event should be delivered after merging for standard fields and custom fields.

Scheduled - Spring '23 ·Reported By 13 ·Updated 2022-09-29

Autolaunch flow which Creates Task Record Has No Notification Email Sent to Task Owner

Flow

User(assignee of the task) is not receiving an email alert after the creation of the task from the Autolaunched Flow.

Scheduled - Spring '23 ·Reported By 4 ·Updated 2022-09-29

Quick Filters on Campaign member RL does not filter Account type member correctly when user language is Japanese

Campaigns , Lightning

Quick Filters on Campaign member RL does not filter Account type member correctly when user language is Japanese.

Scheduled - Spring '23 ·Reported By 2 ·Updated 2022-09-29

Unable to use picklist field for External Object in the Restriction Rule Record Criteria

Summer 22

When we try to use a picklist field in the record criteria for an external object, it throws the below error: Can't Save your changes Field <picklist_field_name> is a picklist field. Picklist fields are only supported in certain functions. This is due to the field data type being incorrectly...

Scheduled - Spring '23 ·Reported By 35 ·Updated 2022-09-28

Accessibility: The More Show More Button in the Global Navigation Header is not Sufficiently Descriptive

Lightning , Disability and Product Accessibility

In Global Navigation, the button labeled "More Show More" is not optimal and lacks sufficient contextual description.

Scheduled - Spring '23 ·Reported By 0 ·Updated 2022-09-28

Accessing managed package custom label in a lightning component, the namespace changes intermittently when re-opening the lightning component

Platform , Lightning

Due to unexpected behavior, When accessing a managed package custom label through global merge field type $Label in a lightning component, the namespace changes to $Label.unknown_custom_label when re-opening the lightning component after saving.

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-09-27

Report shows schedule's phantom rows and Schedule Date different from actual product schedule when only Revenue Scheduling is enabled in the Org

Operational Analytics - Reports

Schedule Date in report shows different from actual record product schedule which is causing data discrepancy It is caused by the schedule's phantom rows.

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-09-27

[Accessibility] The Menu buttons on the Global Navigation are inconsistently announced by screen readers.

Disability and Product Accessibility

When navigating the Global Navigation of an Org the Menu Buttons do not announce the expand/collapse state consistently.

Scheduled - Spring '23 ·Reported By 0 ·Updated 2022-09-27

Standard flow templates raises error upon attempting to Run/Debug in Flow Builder

Flow , Winter 23

After Winter '23 release attempts to run/debug standard flow templates in Flow Builder raises the error below: "Flow "<flow API Name>" is not found or doesn't have an active version. Contact your admin for more information." The issue is only observed in Flow Builder and running the flow in the...

Scheduled - Spring '23 ·Reported By 0 ·Updated 2022-09-26

Adding Custom Object Formula Field from Managed Package Object linked to an External Object via Lookup on report throws Gack error.

Packaging , Custom Objects , Metadata

While adding a custom object formula field from Managed Package Object linked to an External Object via Lookup on Report throws a Gack Error: Actual Result: Gack Error thrown: An unexpected error occurred. Please include this ErrorId if you contact support: 700043961-21271 (-531575229) Expected...

Scheduled - Spring '23 ·Reported By 0 ·Updated 2022-09-26

PlatformEventUsageMetric shows value for allowlisted deliveries

API , Platform , Messaging

Salesforce provides the PlatformEventUsageMetric object that you can use to query the High Volume Platform Event usage for your org. For more information, see: https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_platformeventusagemetric.htm Currently...

Scheduled - Spring '23 ·Reported By 5 ·Updated 2022-09-22

ApexTypeImplementor is not returning Implementation classes

Apex

A SOQL query against ApexTypeImplementor will not return results for Apex classes that are invalid.

Scheduled - Spring '23 ·Reported By 2 ·Updated 2022-09-22

Accessibility: Enhanced related lists provide an update every minute and it's not distinguishable between related lists

Listviews , Disability and Product Accessibility

Enhanced related lists provide an update every minute and it's not distinguishable between related lists.

Scheduled - Spring '23 ·Reported By 2 ·Updated 2022-09-22

Health Condition Entity does not show Condition code Field in validation rule under the setup

Health Cloud

While trying to add a validation rule on the HC entity named Health Condition , we do not see the Condition Code Field Data Type - Lookup(Code Set Bundle) Shown up on validation rule formula criteria

Scheduled - Spring '23 ·Reported By 0 ·Updated 2022-09-22

Apex Class access revoked from Profile and Permission Set

Apex , Summer 22

Apex classes got removed from Permission Set/ Profile without leaving any trace in Setup Audit trail logs

Scheduled - Spring '23 ·Reported By 14 ·Updated 2022-09-21

Permission Sets with "View All Data" perm at "System Permissions" menu to getting 'View All' for External Objects.

Permission Sets getting 'View All' for External Objects which is not allowed generaly. This is happening for the permission sets having "View All Data" perm at "System Permissions" menu before the creation of External object. After that, the Permission Sets is not able to assign to the users.

Scheduled - Spring '23 ·Reported By 10 ·Updated 2022-09-21

Relative date values (e.g. YESTERDAY, THIS WEEK) in Lightning Application Builder App filter considered invalid when using language other than English

Lightning , Summer 22

On the Dynamic Related List – Single component, relative date values (e.g. YESTERDAY, THIS WEEK) in Lightning Application Builder App filter considered invalid when using language other than English. - Actual Result User sees message: "<relative date value> isn't a valid filter value" - Expected...

Scheduled - Spring '23 ·Reported By 2 ·Updated 2022-09-20

Record List component with Standard layout display all accessible records in Recently Viewed List

Communities

Record List component with Standard layout display all accessible records until it reach to the maximum number of records to display in Recently Viewed List.

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-09-20

Patient API not updating the custom fields included in the "additionalInformation" section

Lightning , Health Cloud

Unable to update the custom fields of patient records included in the "additionalInformation" section using the Patient API.

Scheduled - Spring '23 ·Reported By 0 ·Updated 2022-09-20

Validation rule properties should not be editable in subscriber's org

AppExchange , Packaging

Validation rule properties can be updated in subscribers org, whereas according to the 'Components Available in Managed Packages' documentation the correct behaviour is that subscriber should not be able to change the validation rule property Document link: https://developer.salesforce.com/docs/a...

Scheduled - Spring '23 ·Reported By 24 ·Updated 2022-09-19

[Accessibility] Screen Reader does not relay any message on legacy/classic chat

Mobile , Disability and Product Accessibility

When using a screenreader with the Live Chat feature on a site, the text sent by an agent is not announced when the screen reader is active.

Scheduled - Spring '23 ·Reported By 2 ·Updated 2022-09-19

“Roles and Internal Subordinates” is missing only in Lightning but working in Classic on Sharing button

The option of 'Roles and Internal Subordinates' is not available in the manual Sharing-related popup in the Lightning Experience. When a user clicks on the Sharing button from the lightning record detail page, a popup comes up but when we click on the downwards triangle for people type dropdown button,...

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-09-17

Async triggers are not firing after the Org Migration

Async triggers for Change Data Capture events are not firing after the Org Migration. - Actual Result Async triggers for Change Data Capture events are not firing after the Org Migration. - Expected Result Async triggers for Change Data Capture events should fire after the Org Migration. Note:...

Scheduled - Spring '23 ·Reported By 14 ·Updated 2022-09-16

[Accessibility] Sortable list view column headings are announced as links

Disability and Product Accessibility

Screen reader announces column name and then "sort <column name>", link" or "link, Sort <column name>" - Expected Result Ability to order a list view by some field should not make use of a hyperlink, ideally. See sortable Aura datatable example where no 'links' are announced: https://developer.sa...

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-09-16

Accessibility: The aria-disabled Attribute is not Set on the Agent Offline Button in Embedded Chat

Live Agent , Disability and Product Accessibility

It is possible to focus the Agent Offline button in pages containing embedded chat functionality and the aria-disabled attribute is not set for the button.

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-09-16

Inserting a Care Program Enrollee record associated with a Lead or a User fails in Health Care orgs

Health Cloud

The Care Program Enrollee record cannot be saved and generates the following error: "industries.impl.dataUtils.IndustriesDirectSoapUtil$DirectSoapException: MALFORMED_QUERY: SOQL statements can not be longer than 100000 characters"

Scheduled - Spring '23 ·Reported By 0 ·Updated 2022-09-16

DependencyError isn't thrown when deleting ApexClass using MDAPI

Apex , Metadata

DependencyError isn't thrown when deleting ApexClass using Metadata API. - Actual Result DependencyError isn't thrown when deleting ApexClass - Expected Result Should throw DependencyError.

Scheduled - Spring '23 ·Reported By 3 ·Updated 2022-09-15

PendingServiceRouting records are not created if some records fail in a Bulk API insert

Service

When records are created using Bulk API 2.0, if there are any failures no PSRs are created

Scheduled - Spring '23 ·Reported By 8 ·Updated 2022-09-14

Code Set Bundle object is blocking custom fields as an option to be added into Search Layouts

Health Cloud

Custom fields for Code Set Bundle is not appearing as an option to be added in Search Layouts

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-09-14

Customers who were migrated to USA36 instance get Error when viewing Opportunity Details on Lightning

Sales and Marketing

Customers who were migrated to USA36 instance get error below when viewing Opportunity Detail on Lightning. Looks like there's a problem. Unfortunately, there was a problem. Please try again. If the problem continues, get in touch with your administrator with the error ID shown here and any other...

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-09-13

The Restriction Rule's record criteria Field lookup list shows only the first 100 fields of an object

Summer 22

When creating or editing a restriction rule, the "Select a Field" does not search for fields if it does not belong to the first 100 fields.

Scheduled - Spring '23 ·Reported By 0 ·Updated 2022-09-12

Contact Support Form does not respect the Select Files from Salesforce permission

Content and Files , Communities

Standard user using a Customer Service page in a community is able to select file from Salesforce even though the user does not have the Select Files from Salesforce permission. When the user accesses the Related Files section under a customer case, the permission does seem to take effect as they are...

Scheduled - Spring '23 ·Reported By 0 ·Updated 2022-09-12

NullPointerException on converting Business Account to Person Account

Apex

Internal Server Error on Account conversion form Business Account to Personal Account.

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-09-10

Permission Sets and Permission Set Groups were revoked from Salesforce License users while upgrading to Summer’22

Summer 22

<<Issue>> After upgrading to Summer’22, Permission Sets and Permission Set Groups were revoked from some Salesforce License users. From Setup Audit Trail, it can be observed that “Automated Process” was removing Permission Set / Permission Set Groups from the users. ===== Removed the Permission...

Scheduled - Spring '23 ·Reported By 6 ·Updated 2022-09-09

AgentWork can be declined even if "Automatically accept requests" is enabled

The requests can be declined despite having "Automatically accept requests" checked in their Presence configuration

Scheduled - Spring '23 ·Reported By 3 ·Updated 2022-09-09

Email Action on Integration Procedure unable to use Org Wide Email Address

OmniStudio

In Integration Procedures when using an Email Action users are getting an error when adding a valid/verified Org Wide Email Address. The error looks like this: { "error": "Programmer error: Invalid FROM selector for context", "success": false }

Scheduled - Spring '23 ·Reported By 2 ·Updated 2022-09-09

Unable to create reports and reportTypes with the standard object Seller

Service , Lightning

When trying to create reports and reportTypes with the standard object Seller, one is not getting the option.

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-09-08

"Active" field on the validation rule doesn't get updated when reinstalling the same unlocked package version

API , Metadata

"Active" field on the validation rule doesn't get updated when reinstalling the same unlocked package version - Actual Result Active field is not updated, it keeps the value as the subscriber edited - Expected Result Active field is updated, it becomes the value as the developer set

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-09-08

Unable to create reports and reportTypes with the standard object Customer

Service , Lightning , Summer 22

When trying to create reports and reportTypes with the standard object Customer, users do not have an available option.

Scheduled - Spring '23 ·Reported By 0 ·Updated 2022-09-08

Can't Create Record Type for the Care Observation object

Health Cloud

Users encounter an error when they try to create record types for the Care Observation object.

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-09-07

Users are able to access sObjects even without object access by using $A.enqueueAction in Aura Components.

Lightning

Users are able to access sObjects even without object access by using $A.enqueueAction in Aura Components.

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-09-07

Opportunity Forecast Category field shows API Name instead of Value Label on Edit Action

Sales and Marketing

Users with Read-Only access to the Opportunity Forecast Category field will see the API Value on an Edit Action, instead of the Value label for an individual picklist value. The Opportunity Forecast Field is only Editable by the Opportunity Owner per documentation: https://help.salesforce.com/s/articleView?id=000335967&type=1...

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-09-06

[Accessibility] The Datepicker button is focussed after pressing the tab button twice

Disability and Product Accessibility

Tabbing into the Lightning Datepicker button places focus on the button. However, if you hit enter, it will not launch the date picker, it needs another tab button press.

Scheduled - Spring '23 ·Reported By 2 ·Updated 2022-09-05

CodeSetBundleKey not retaining original value after update occurs.

Health Cloud

When updating the CodeSetBundleKey field on a CodeSetBundle, the originally entered value is overridden by a hashed value.

Scheduled - Spring '23 ·Reported By 0 ·Updated 2022-09-05

User is not able to save a record in Salesforce Mobile App if a validation rules exists

Mobile

With the Salesforce Mobile App , Users are sometimes not able to save a record in Salesforce Mobile App if a validation rules exists. When a user clicks on pending changes record to resolve the conflicts another error appears "Looks like there is a problem".

Scheduled - Spring '23 ·Reported By 3 ·Updated 2022-09-02

Mass Status Change for Lead Entity is erroring out with "Cannot read property of undefined (reading 'length')"

Issue: When mass status change is applied for Lead Entity and a validation rule gets triggered, the respective validation error message appears just for a second on lead list view in lightning and the massChangeStatusHelper.js runs into TypeError : "Cannot read property of undefined (reading 'lengt...

Scheduled - Spring '23 ·Reported By 0 ·Updated 2022-09-01

"alias" and "externalID/FederationIdentifier" do not get updated when using scim2 endpoint

API

When utilizing a scim 2 endpoint to update the field alias or externalID/FederationIdentifier This isnt updated once the response is received. Ref https://help.salesforce.com/articleView?id=identity_scim_overview.htm&type=5 http://www.simplecloud.info/#Specification.html

Scheduled - Spring '23 ·Reported By 5 ·Updated 2022-08-31

[Accessibility][Kanban] Summarized by and Group by field labels are not associated to the combobox

Disability and Product Accessibility

Kanban Summarized by and Group by field labels are not associated to the combobox

Scheduled - Spring '23 ·Reported By 0 ·Updated 2022-08-31

Accessibility: Screen Readers Cannot Announce the "No Results" Text When a Search in App Launcher Fails

Lightning , Disability and Product Accessibility

When a search for an app or object in App Launcher fails, screen readers cannot announce the "no results" message.

Scheduled - Spring '23 ·Reported By 2 ·Updated 2022-08-30

Multi Edit screen displays an unnecessary vertical scroll bar in Console app

Lightning

Multi Edit screen displays an unnecessary vertical scroll bar in Console app when "Keep Working with Tab-Focused Dialogs" is enabled

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-08-30

SCIM API doesn't update the combination of LastName and FirstName in PATCH method.

API , Summer 22

When making a PATCH call of SCIM API to update User's LastName(familyName) and FirstName(givenName) at the same transaction, LastName is not updated.

Scheduled - Spring '23 ·Reported By 3 ·Updated 2022-08-26

System Mode is ignored when updating Shift entity as Guest user

Sites , Flow , Field Service , Surveys

System Mode is ignored when updating Shift entity as unauthenticated user

Scheduled - Spring '23 ·Reported By 2 ·Updated 2022-08-25

Conditional formatting is not copied when developer / developer pro sandbox is created or refreshed

Sandbox , Einstein Analytics - Dashboards/Lenses

Dashboard XMDs including conditional formatting are not deployed when developer / developer pro sandboxes are created or refreshed.

Scheduled - Spring '23 ·Reported By 2 ·Updated 2022-08-25

'Visitor' lookup field on Standard 'Visit' object loses value on save

Health Cloud

'Visitor' lookup field on Standard 'Visit' object loses value on save

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-08-25

Validation fails with NPE for locked custom metadata fields in a 2GP managed package

AppExchange , Packaging , Partner

When created a 2GP managed package with an ancestor, the creation will fail if the ancestor contains metadata with a custom metadata field that is defined with field manageability locked. This happens during the released entity state validation process. A NullPointerException is thrown because the FieldInfo...

Scheduled - Spring '23 ·Reported By 28 ·Updated 2022-08-23

The custom object change event trigger cannot be added to extension package

Packaging

The custom object change event trigger cannot be added to extension package. The change event trigger is not listed in the apex trigger add to package list.

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-08-23

Blank page shows up when SLO fails due to LOGIN_SAML_INVALID_CONFIGs

Authentication , Communities

In case Salesforce works as SP and IdP and the session timeout value is the same like 15 min, the single logout request initiated by session timeout fails with LOGIN_SAML_INVALID_CONFIG, then the browser gets blank page instead of other meaningful page such as Login page.

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-08-20

Getting error on cancelling the orchestration, orchestration is not getting cancelled

Getting error on cancelling the orchestration, orchestration is not getting cancelled. This is impaction our sandbox and production. Stopping business process to close the case in production. Looking to resolve this asap.

Scheduled - Spring '23 ·Reported By 5 ·Updated 2022-08-18

Cipher text leak on Caseowner.Email when running a SOQL query or Apex snippet

Apex , Platform Encryption

When running a SOQL query or using the below APEX snippet, observed 'cipher text leak' on Caseowner.Email field. SOQL: ==== Select id, Owner.Email from Case where Id = '5001b00000XXXX' Snippet: ===== Case c = new Case(); c.Status='New'; c.OwnerId = UserInfo.getUserId(); insert c; c...

Scheduled - Spring '23 ·Reported By 3 ·Updated 2022-08-18

Accessibility: Task taskStatusModal options are not read by JAWS and NVDA when Status is updated

Disability and Product Accessibility

When updating a status via a task list view, the new status is not announced by the screen reader with JAWS and NVDA.

Scheduled - Spring '23 ·Reported By 3 ·Updated 2022-08-18

Accessibility: JAWS is Unable to Announce the Currently Selected Path Stage when the Component is not Focused

Lightning , Disability and Product Accessibility

In an object such as a lead, the JAWS screen reader is unable to announce the currently selected path stage when the Path component does not have focus. 

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-08-18

Apex Triggers on Change Event included in Trialforce templates cannot be updated

Apex , AppExchange , Packaging

'An unexpected error occurred' is displayed in organizations created from Trialforce templates when Apex Triggers on Change Event are updated. Additionally, when a package is upgraded which contains Apex Triggers on Change Event an error will also be displayed. When this occurs, error Ids -552564518...

Scheduled - Spring '23 ·Reported By 48 ·Updated 2022-08-16

Unbalanced CODE_UNIT_STARTED and CODE_UNIT_FINISHED in Debug logs

Apex , Developer Console

Create org with a managed before trigger and an unmanaged before trigger. Make sure managed trigger executes first (e.g. on Lead) Enable debug logs and do DML to fire the trigger. On the captured Debug logs observe CODE_UNIT_FINISHED for the unmanaged trigger is never emitted which results in unbalanced...

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-08-15

Time Sheet object field: Total Duration (In Hours) has "Always On Layout" attribute selected and can't be removed from page layouts

User Interface , Field Service

When editing Time Sheet page layouts it's not currently possible to remove the Total Duration (In Hours) (TotalDurationInHours) field from page layouts.

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-08-15

Shared Component Styling is not applied to Builder Login Pages

Communities

If custom theming or styling is applied to the standard shared components (like Navigation Menus) under Standard builder pages (Home, Object-specific, etc.), that styling is not applied to those components on Login pages.

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-08-12

Visualforce page on Experience cloud site - right-clicking on the <apex:outputlink> to open it as in a new tab or window isn't working

Communities

When <apex:outputlink> is used for opening the record detail page by right-clicking on the record name, it is taking to the wrong community URL.

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-08-11

Agent Work is left open if agent accepts the voice call right as end user hangs up

Service Cloud Voice

When end user hangsup the inbound voice call exactly when the agent accepts it in omni channel, the voice call tab is not closed and the voice call is seen under 'My Work' tab in omni channel. A new voice call can get routed to the agent and the agent capacity is seen as 200% in omni supervisor.

Scheduled - Spring '23 ·Reported By 2 ·Updated 2022-08-09

Visualforce page footer is not loading properly in community home page other than default theme

VisualForce , Communities

The Visualforce page footer is not loading properly on the community home page for themes like webster, cypress, etc after navigating from any other page to the Home page

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-08-08

CTRL+Click/ Cmd+Click not working correctly

Inconsistent behaviour of CTRL+Click/Cmd+Click , sometimes the record opens as a new tab and sometimes within the same tab.

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-08-08

An Internal Server error is thrown on deleting or editing custom setting.

Custom Objects , Metadata , Summer 22

Deleting or editing a custom setting in an org with orphaned translations may receive Unexpected Exception or Internal Server Error with Error ID: 1791508698-66916 (1648323155).

Scheduled - Spring '23 ·Reported By 2 ·Updated 2022-08-06

SOQL query returns zero results when we pass values greater than 100 in "IN" operator and user locale is Turkish

Apex

SOQL query not returning results if there is a WHERE clause with IN LIST containing more than 100 values. The issue reproduces only when the user locale is Turkish.

Scheduled - Spring '23 ·Reported By 10 ·Updated 2022-08-05

It does not appear the changed field label if customer changes the field label of "End Date" in Order Products

User Interface

Customers to change the label of "End Date" in Order Products, but the changed label does not appear.

Scheduled - Spring '23 ·Reported By 5 ·Updated 2022-08-05

Flow orchestrator is throwing a NullPointerException when there is a Record Collection output variable from step actions and the value is null.

Flow

An error occurred when triggering the Orchestration: "We can't save this record because the “<flow_name>” process failed. Give your Salesforce admin these details. <b>An unhandled fault has occurred in this flow</b> An unhandled fault has occurred while processing the flow. Please contact your system...

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-08-04

Duplicate error message when addError method is used on the 'UserTerritory2Association' Object trigger

Apex

addError() message displays error message twice rather than once on 'UserTerritory2Association' Object trigger

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-08-03

[Accessibility] JAWS and NVDA incorrectly implies toggling a checkbox in list view will selecting all records in the list

Disability and Product Accessibility

When focusing on a single unchecked checkbox in a list view using NVDA, it reads as selecting the total number of items in the list view instead of 1 checkbox. When focus is on a single checkbox, JAWS will read: "select item 2 checkbox not checked select 8 items to check press space bar" This implies...

Scheduled - Spring '23 ·Reported By 0 ·Updated 2022-08-03

Getting "duplicate value found: MonthInt (or DayInt) duplicates value on record with id" error from Apex Database.merge()

Apex , Sales and Marketing , High Velocity Sales

Getting "duplicate value found: MonthInt (or DayInt) duplicates value on record with id: <record Id>" error while performing merge on contacts using database.merge() apex method. https://developer.salesforce.com/docs/atlas.en-us.apexcode.meta/apexcode/langCon_apex_dml_examples_merge.htm

Scheduled - Spring '23 ·Reported By 9 ·Updated 2022-08-01

Markdowns with <> are not working in Slack notification completion action of Pardot form.

Pardot

Markdowns with <> are not working in Slack notification completion action of Pardot form, so that Channel and User Mentions do not work in slack custom messages.

Scheduled - Spring '23 ·Reported By 2 ·Updated 2022-08-01

Multi-select picklist with filter logic is not working as expected in Lightning

Listviews

Multi-select picklist with filter logic is not working as expected in Lightning

Scheduled - Spring '23 ·Reported By 1 ·Updated 2022-07-28

Error converting your dataflow to a recipe while installing b2bma analytics app

Pardot

The button "Convert to Recipe" in TCRM is throwing an error while converting dataflows to a recipe: We hit a snag converting your dataflow to a recipe. java.lang.NullPointerException: null value in entry: isMultiValue=null

Scheduled - Spring '23 ·Reported By 0 ·Updated 2022-07-27

SCHEDULED

Released

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