Known Issues · Releases · Winter '23
Insufficient Privileges Error When Saving Page Layout
System Admins receive Insufficient Privileges error when they try to edit and save page layouts. This has been happening since the Summer 22 release.
Scheduled - Winter '23 ·Reported By 74 ·Updated 2 days ago
When deploying NavigationMenus in sites with spaces in the site name, the error "Name: The Navigation Link Set API Name can only contain underscores and alphanumeric characters. It must be unique, begin with a letter, not include spaces, not end with an underscore, and not contain two consecutive underscores."...
Scheduled - Winter '23 ·Reported By 40 ·Updated Today
ContactCenterUpdate fails on updating from contact center version 8.0 to 9.0
ContactCenterStack Update adds BasicQueue ARN to ContactLens contact flow for contact center lower than version 8.0. Contact Center Update to 9.0 will fail if the AWS Connect instances are missing the default "BasicQueue" created by AWS. If the same has been deleted, create a queue named "BasicQueue"...
Scheduled - Winter '23 ·Reported By 34 ·Updated Today
List view filters on Knowledge object is not working
List view filters on Knowledge object is not working
Scheduled - Winter '23 ·Reported By 27 ·Updated Yesterday
Can not use Security Key in Digital Experiences(Community) user
Authentication , Communities , Summer 22
Can not use Security Key in Digital Experiences(Community) user in Summer’22
Scheduled - Winter '23 ·Reported By 24 ·Updated Today
Unable to upload the 1GP managed package when it is having a dependency to the 2GP managed package.
We are receiving below error while uploading the 1GP managed package which is having a dependency to the 2GP managed package: Error Details: KeyPrefix: 00N, Name: <component_name> Problem: An unexpected error occurred when uploading your package. Please contact Salesforce Support and provide...
Scheduled - Winter '23 ·Reported By 24 ·Updated Yesterday
Incorrect Display Name and Participant Key for Inbound Voice Call in ConversationParticipant record
Summary When Channel-object-Linking is enabled and we make an inbound voice call, the system is creating a contact with Name and Phone as SUPERVISOR.
Scheduled - Winter '23 ·Reported By 22 ·Updated Today
"Insufficient access rights on cross-reference id" when attempting to update case records.
Some customers may have observed that they see the following error when attempting to update a case record in either sandbox or Production: Insufficient Privileges You do not have the level of access necessary to perform the operation you requested. Please contact the owner of the record or your...
Scheduled - Winter '23 ·Reported By 15 ·Updated Today
Post Summer'22 release, Report charts in Visual Force Pages giving EclairNG js not defined error
VisualForce , Communities , Summer 22
Post Summer'22 release, Report charts are not working in Visual Force Pages while accessing them in Community base Urls with the EclairNG js not defined error.
Scheduled - Winter '23 ·Reported By 12 ·Updated 2 days ago
Error on incoming voice call while using Deskphone
This error started after the Summer '22 release. When agents use Desk Phone and a call comes in, instead of opening a Voice Call record the agents are getting an error popup with Error details displayed on their screen. After the call, they can hang up, but Salesforce still appears to be connected to...
Scheduled - Winter '23 ·Reported By 11 ·Updated 2 days ago
Unable to Generate a Temporary Identity Verification Code from within a list view
Attempting to Generate a Temporary Identity Verification Code for 2FA use from within a User list view receives an error indicating "You don't have access to this record. Ask your administrator for help or to request access."
Scheduled - Winter '23 ·Reported By 4 ·Updated Yesterday
Customers are getting following internal error while they double-click on workspace tab: [Gack on: v236.12.1]'[Lightning-JS-Gack] (-104710123) one:auraContainer$controller$onPageReferenceChanged error: Action failed: one:auraContainer$controller$onPageReferenceChanged [Cannot read properties of undefined...
Scheduled - Winter '23 ·Reported By 2 ·Updated Today
Cancelling a Sales Agreement using cancel action throws a generic error "Changes couldn't be saved."
Manufacturing Cloud , Consumer Goods Cloud
When a custom validation rule is configured on Sales Agreement for cancel action, it does not show the error message configured in the validation rule, instead it throws a generic error message.
Scheduled - Winter '23 ·Reported By 1 ·Updated Today
Holiday records are auto-deleted when updated using Metadata API
Field Service , Lightning Scheduler
Holiday records get unexpectedly deleted after updating BusinessHoursSettings via Metadata API. The related OperatingHoursHoliday records can have references to the deleted Holiday records and become orphan records, and, cannot be deleted&updated. There is a separate item also being worked upon to clear...
Scheduled - Winter '23 ·Reported By 2 ·Updated Yesterday
Content and Files , User Interface , Lightning
In Lightning Experience, Public Links such as those generated from the "Share via link" option for Folders may intermittently fail to load the content for the page or result in an error message upon page load. Some example error message that may display include: "Can't load the list view. View More"...
Scheduled - Winter '23 ·Reported By 2 ·Updated Yesterday
New!Unable to create Order Summary via Create Order Summary Apex action
In certain scenario, the OWD for Order and Order Summary can cause the Create Order Summary Apex action to fail due to insufficient access.
Scheduled - Winter '23 ·Reported By 0 ·Updated Today
New!Unable to add components of incident management junction entities to managed package
Incident management junction entities are non-crud entities. By default, their components cannot be added to a managed package.
Scheduled - Winter '23 ·Reported By 1 ·Updated Yesterday
When enabling "Replace" and setting "App" as pageReference type in the Navigate Action of the Omniscript, the following error gets encountered ‘Invalid URL’ error. However when this option is disabled, the navigate action works correctly with the same configuration.
Scheduled - Winter '23 ·Reported By 0 ·Updated Today
State&Country Picklist fails to load when there are duplicate values on custom address field
Users are seeing an "Internal Server Error" message pop-up when they are editing a record with custom address fields and there are duplicate values on the State&Country picklist. *The issue doesn't happen for standard address fields. Summary: 1.The issue only happens in Lightning UI. 2.The...
Scheduled - Winter '23 ·Reported By 1 ·Updated 2 days ago
Import for Global picklist valueset in translation workbench is causing Invalid key error
Before Spring'22,global pick list is "xxx__e" in translation file, but since Summer'22 it is changed to "xxx__gvs". So, import translation file with global pick list from prior release will fail with error as below. ===== Error:-"Invalid key: PicklistValue.xxx__e.xxx. The key's translation type must...
Scheduled - Winter '23 ·Reported By 1 ·Updated 3 days ago
Multiple agent works may show up for incoming calls
Agents may sometimes see multiple incoming calls in the Omni widget.
Scheduled - Winter '23 ·Reported By 7 ·Updated 6 days ago
When status-based agent work routed by Omni that didn't come from an Omni queue is reassigned to a non-Omni queue, the related agent work is left open
Scheduled - Winter '23 ·Reported By 3 ·Updated 6 days ago
Global Search Results component does not display Content records, throws ISE.
Content and Files , Communities
Experience Sites Global search is not working for ManagedContent. The search returns an error whenever search results contain at least one ManagedContent record. Error ID: 668652010 "This page has an error. You might just need to refresh it. Action failed: cmsAuthor:cmsRecordCompactLayout$controller$init...
Scheduled - Winter '23 ·Reported By 28 ·Updated 7 days ago
After the Spring '22 Release, while trying to push the metadata to the Scratch Org getting the following error: Error corePackage\main\default\settings\Security.settings-meta.xml You do not have sufficient rights to deploy EnableClickjackSetup
Scheduled - Winter '23 ·Reported By 1 ·Updated 7 days ago
Spring'22 - “Submit for Approval” does not work on Article Edit page in Classic Console
Submit for Approval on articleEdit doesn't work when we use Classic Console App. Even we click [OK] button on "Once you submit this record for approval, you might not be able to edit it or recall it from the approval process depending on your settings. Continue?" dialog, just dialog is closed and...
Scheduled - Winter '23 ·Reported By 20 ·Updated 8 days ago
[Apex Unit Test] - Unable to create Loyalty Program Member object in unit tests
Apex , Loyalty Management Cloud , Industries Cloud-Other
Unable to create Loyalty Program Member object in unit tests. Getting the following error: System.DmlException: Insert failed. First exception on row 0; first error: UNKNOWN_EXCEPTION, Something went wrong while creating LoyaltyMemberTier and LoyaltyMemberCurrency records: []"
Scheduled - Winter '23 ·Reported By 8 ·Updated 8 days ago
Record Detail - Mobile component does not load properly on Tablet devices
Record Detail - Mobile component does not work properly on tablets if there are more than 30 fields on the page layout. Some of the fields will be unviewable on tablet. - Actual Result The Record Detail - Mobile component only loads partially to only show the first 30 fields and does not show the...
Scheduled - Winter '23 ·Reported By 4 ·Updated 8 days ago
Error is thrown while saving the recipe after 'Custom Time Zone Support' is enabled.
Error is thrown while saving the recipe after 'Custom Time Zone Support' is enabled. It is only applicable to local Salesforce objects and orgs that have recipe direct data enabled in Setup upon saving the recipe itself.
Scheduled - Winter '23 ·Reported By 2 ·Updated 8 days ago
Indexing issue in the SQL query to get all the eligible MP's for auto Generate
> Issue - Maintenance Plan auto-generation failed to start/generate Work Orders. > Cause: At the time, MQ was reporting message store row locks. At the backend, the associated MQ messages showed a delay while executing DB calls. Due to a large number of Maintenance Plans, Maintenance Assets and Maintenance...
Scheduled - Winter '23 ·Reported By 1 ·Updated 8 days ago
Dynamic Related list shows lesser records when used in a narrow region
Dynamic Related list shows lesser records when used in a narrow region. If the component is added with "Number of records to display" attribute set to 30, the component only display maximum of 3-6 records.
Scheduled - Winter '23 ·Reported By 1 ·Updated 8 days ago
Search , Disability and Product Accessibility
In the Einstein Search's Search Results page, the Einstein image contains an unnecessary alt text as the image is a decorative image. Screen readers will read the alt text, which will confuse the user.
Scheduled - Winter '23 ·Reported By 1 ·Updated 8 days ago
Accessibility: Global search bar's placeholder text fails color contrast minimums
Search , Disability and Product Accessibility
: Global search bar's placeholder text fails color contrast minimums. Placeholder text must meet a color contrast requirement of at least 4.5:1 contrast ratio, or 3:1 contrast ratio if its large (larger than 18pt or 14pt + bold).
Scheduled - Winter '23 ·Reported By 1 ·Updated 8 days ago
SFDX Deployment fails when the zip file contains an External ID which is marked as a custom index
Using the SFDX file structure with the customindex folder to create a custom index on a field and also by setting the externalid attribute in the custom field field to true will cause a field to attempt to create a custom index twice on the one field twice during the deploy resulting in error.
Scheduled - Winter '23 ·Reported By 0 ·Updated 8 days ago
Unable to retrieve/export any Vlocity components after Summer 22 upgrade
Industries Cloud-Other , Industries Cloud-Common
Upon attempting to retrieve the data pack, the Vlocity components are not retrieved and raise the error below: “Error: Error in Run Process UNKNOWN_EXCEPTION : An unexpected error occurred. Please include this ErrorId if you contact support: 796202700-1318829 (2100022768)” Please note that this...
Scheduled - Winter '23 ·Reported By 0 ·Updated 8 days ago
Cannot deploy Audience and Contact object at the same time when Audience references the User object
Platform , Metadata , Communities , Salesforce DX , Summer 21
"Something isn't right in the condition logic. Check it and try again." error occurs when deploying under the following condition: - Deploy Audience and Contact at the same time. - Audiences have criteria referencing fields on the User object, and the fields on the User object are created by the same...
Scheduled - Winter '23 ·Reported By 9 ·Updated 9 days ago
Disability and Product Accessibility
When implementing the Combobox from the Vlocity Health and Insurance package, we are seeing a couple of accessibility issues. The instructions to the user should be better, the expanded state is never announced, and not all options are accessible with a scrollbar is present.
Scheduled - Winter '23 ·Reported By 8 ·Updated 9 days ago
Accessibility: Vlocity Progress Bar is does not have an accessible name
Disability and Product Accessibility
When implementing the Vlocity Insurance health spring '20 progress bar it does not have an accessible name. When navigating through multiple progress bars, they are all announced as "progress bar" by screen readers.
Scheduled - Winter '23 ·Reported By 4 ·Updated 9 days ago
Omni Supervisor displays offline agent name in First and Last name order regardless of user locale setting.
Scheduled - Winter '23 ·Reported By 2 ·Updated 9 days ago
Dependent picklist options does not displays correctly if the Controller Picklist API name is changed
Scheduled - Winter '23 ·Reported By 1 ·Updated 9 days ago
When deploying Organization-Wide Defaults (OWD) changes, the deployment fails with the error message: > Custom Object Definition ID: bad value for restricted picklist field: **ObjName**
Scheduled - Winter '23 ·Reported By 0 ·Updated 9 days ago
Logged in user receives "We can't add the item to this list. Try again later." when adding to list from product detail page under a managed account or effective account
Scheduled - Winter '23 ·Reported By 2 ·Updated 10 days ago
Voice call tab opens twice when we link a contact to a voice call record.
There are two scenarios: * Voice call tab opens twice when we link a contact to a voice call record. * Same as above except in this case, the contact is already linked to a voice call record which is opened as a sub tab Actual Result: Voice call opens as a primary tab once we link a contact...
Scheduled - Winter '23 ·Reported By 1 ·Updated 10 days ago
Error message showing a mixture of English and Non-English words
Sales and Marketing , Service , Lightning , Listviews
When viewing a list view and attempting to change the owner of a record to a name that is not found in the org and clicking save, there will be an error message that appears. If a language is being used by an agent, the word 'New Owner' will still display in English while the rest of the error message...
Scheduled - Winter '23 ·Reported By 0 ·Updated 10 days ago
Unable to Delete contact center
Users are getting the below error when trying to delete the old contact center : "We couldn’t delete the contact center." When a call center is copied into the destination org, Amazonconnect instance ID which is having an orgId value will get overwritten with the newer orgId. Due to this, our check...
Scheduled - Winter '23 ·Reported By 8 ·Updated 11 days ago
Accessibility: Screen Readers Cannot Announce Step Progress in OmniScript Flows
Disability and Product Accessibility , Industries Cloud-Other , Industries Cloud-Common
When moving through an OmniScript flow, screen reader users do not receive proactive announcement of their progress.
Scheduled - Winter '23 ·Reported By 1 ·Updated 12 days ago
Account logo disappears after refreshing account page in Salesforce mobile app
Account logos in the Salesforce mobile app will appear when first opening an account record, but disappear after the page is refreshed.
Scheduled - Winter '23 ·Reported By 0 ·Updated 12 days ago
Support selecting null value in conditional formatting pick values
Einstein Analytics - Dashboards/Lenses
Support selecting a null value in conditional formatting pick values. If the pick values are more than 2k and contain null values then while picking the values null option will not be visible.
Scheduled - Winter '23 ·Reported By 9 ·Updated 13 days ago
OmniStudio OmniScript Set Value Action generates invalid and returns broken JSON object
Spring 22 , Industries Cloud-Other
Entering a copied text, which contains tabs and other formatting into an OmniScript Text Area element and saved in Set Value element , the Set Value action generates invalid and returns broken JSON object ending with the following error: Uncaught SyntaxError: Unexpected token in JSON at position er...
Scheduled - Winter '23 ·Reported By 0 ·Updated 13 days ago
Multiple Contacts to Tasks not showing in Custom Quick Action
Multiple Contacts to Tasks not showing in Custom Quick Action layout. If we save without doing any changes it saves with only the first contact that is populated, the remaining are removed.
Scheduled - Winter '23 ·Reported By 5 ·Updated 14 days ago
Enabling encryption on User.Email field and creating a sandbox copy from the same org is resulting in errors with error Ids like (-2087705907) or (701721964) when users tried accessing their personal information page in User settings or tried to save an apex class/trigger from the Developer console.
Scheduled - Winter '23 ·Reported By 13 ·Updated 15 days ago
New Recurring Absence page does not check for activeness of a record type
"Service Resource" records can have "Recurring Absence" as related list . The related list has a button "New Recurring Absence". When the user clicks this button, the New Recurring Absence page is displayed. New Recurring Absence page checks for the record types and shows it as a picklist. However,...
Scheduled - Winter '23 ·Reported By 2 ·Updated 15 days ago
The new E2C threading does not attach incoming emails to existing cases if the headers have multiple message Ids in the "In-Reply-To" field
Scheduled - Winter '23 ·Reported By 18 ·Updated 16 days ago
Defined Capacity for offline user is gabbed from the default presence configuration
Defined capacity info for offline users in Omni Supervisor can be grabbed from the the Default Presence Configuration even if an agent's profile is assigned to another configuration
Scheduled - Winter '23 ·Reported By 3 ·Updated 16 days ago
[User Story - Health Cloud]: Missing related lists for Clinical Data Model entities
Health Cloud , Winter 22 , Spring 22
Include the following Related Lists in the below objects: 1) Activity History 2) Open Activiites 3) Approval History - Object List: Diagnostic Summary Clinical Encounter Clinical Alert Clinical Encounter Diagnosis Care observation Allergy Intolerance Clinical Service Request Contact Point...
Scheduled - Winter '23 ·Reported By 2 ·Updated 16 days ago
The B2B Commerce import process available in Spring 22 runs into issues when orgs have custom flows updating the Product2 record or has the CPQ Managed Package installed with CPQ triggers enabled. Import Summary results display one of the following two errors: SBQQ.ProductAfter: System.LimitException:...
Scheduled - Winter '23 ·Reported By 2 ·Updated 16 days ago
On Salesforce Hyperforce instances, when trying to fetch User Info such as Identity URL of "/id/<OrgId>/<UserId>" through login.salesforce.com and "Lock sessions to the IP address from which they originated" in Session Settings enabled, it results in 403 "Bad_OAuth_Token" response.
Scheduled - Winter '23 ·Reported By 1 ·Updated 16 days ago
Bulk and SOAP APIs are able to delete metadata like Apex classes.
Apex , API , Data Loader
Apex classes can be deleted using Bulk or SOAP API. These APIs specifically does not allow for creation or editing of Apex classes. You should not be able to delete them using it either.
Scheduled - Winter '23 ·Reported By 1 ·Updated 16 days ago
Content and Files , Communities , Summer 22
CMS Collections - Cannot change priority order for content items in each collection with "Move up" or "Move Down"
Scheduled - Winter '23 ·Reported By 21 ·Updated 17 days ago
Popped out utility items close when Files are downloaded
When in a social post comment, popped out utilities (History tab) closes when a file attachment is downloaded
Scheduled - Winter '23 ·Reported By 5 ·Updated 17 days ago
Components calling Emp API throw Error ID: -978784617 on Mobile post Summer'22 Release
Post upgrade to Summer’22 Release, mobile users might face error Id: -978784617 while calling empApi, forcing them to close and reopen the Salesforce Mobile App. The lightning empApi module is supported in desktop and mobile browsers only. It is NOT supported in the Salesforce mobile app, and prior...
Scheduled - Winter '23 ·Reported By 4 ·Updated 17 days ago
Activity Timeline "View All" sometimes throws an error, or returns no records.
Activity Timeline "View All" gives error "We couldn't find the record you're trying to access. It may have been deleted by another user, or there may have been a system error" This issue may also cause the Activity Timeline "View All" page to return no records without showing an error
Scheduled - Winter '23 ·Reported By 2 ·Updated 20 days ago
[Accessibility] Vlocity Sorted status of datatable is not announced for screen reader user
Disability and Product Accessibility , Industries Cloud-Other , Industries Cloud-Common
When sorting the Vlocity datatable by column header, a screen reader doesn't announce the sorted status results ie Name, Sorted Ascending.
Scheduled - Winter '23 ·Reported By 2 ·Updated 21 days ago
When we navigate to The Medication tab on the Patient record page, it shows an error on the UI "Can't load data. Refresh the app and try again, or contact your admin if the issue persists." Actual Result: An error/Toast notification is shown upon click of 'Medications' tab on a Patient(Person Account)...
Scheduled - Winter '23 ·Reported By 0 ·Updated 21 days ago
When Contact or Opportunity record is part of the MRU, when the global search is scoped to Contact or Opportunity, instant results will not display the Account as the secondary field if another eligible field is set as the secondary field. Our public documentation have indicated Contact and Opportunity...
Scheduled - Winter '23 ·Reported By 2 ·Updated 22 days ago
Applied filter on Sales Agreement Schedule does not show up
Applied filter on Sales Agreement Schedule does not show up
Scheduled - Winter '23 ·Reported By 1 ·Updated 22 days ago
[Accessibility] Screen reader announces 'Options' and 'Add a message' randomly in share files
Disability and Product Accessibility
On the share files, when using arrow keys with a screen reader, after the search people combobox, randomly "Options" is announced and doesn't appear tied to anything. Additionally, if you continue using arrow keys down the page, when 'Who can access' is not expanded, "Add a message" is announced randomly...
Scheduled - Winter '23 ·Reported By 1 ·Updated 22 days ago
Attempting to create a 10th visibility filter on a dynamic action in Lightning App Builder for any entity results in the action visibility modal closing instead of showing the visibility filter editor dialog.
Scheduled - Winter '23 ·Reported By 1 ·Updated 22 days ago
Sending an Email Template with Enhanced Letterhead through Flow throws NullPointerException in Apex Test
Scheduled - Winter '23 ·Reported By 15 ·Updated 23 days ago
The notification email that Users are supposed to receive when a Task is assigned to them is not sent if the Task is created using a Scheduled Action in Process Builder.
Scheduled - Winter '23 ·Reported By 3 ·Updated 23 days ago
Validation failing on attribute 'FullFeed' when deploying using experience Bundle
Discussion added as fullFeed in "Global Search Result" causing validation failure when deploying using Experience Bundle Error Observed : " We couldn't validate componentAttributes in CommunityName/views/search.json for component c2bc6c51-e490-4c6b-99b4-8d2d8c12f85d. Error: attribute [scopes]: Invalid...
Scheduled - Winter '23 ·Reported By 3 ·Updated 24 days ago
In lightning experience, If a lookup field filter is based on a picklist field that contains an apostrophe (') in one of its value, performing a lookup search will see an error message "Hmm...something's not right" This issue does not occur in Classic, which returns the expected record correctly...
Scheduled - Winter '23 ·Reported By 6 ·Updated 26 days ago
[DCI] Default status for a newly created DCI is always "New"
Financial Services Cloud , Summer 22
A flow creates an Action Plan which is associated to a Case. The action plan items are used by an integration and for some reason the Status field of action plan items (Document Checklist Items) changed from 'None' to 'New' Expected Result: The value should be 'None' (the default picklist value)...
Scheduled - Winter '23 ·Reported By 0 ·Updated 26 days ago
Incorrect Label : "missing label Buttons.assignnetworkreference" in Loyalty Program
The label for the standard action on Loyalty Program is displayed as "missing label Buttons.assignnetworkreference"
Scheduled - Winter '23 ·Reported By 1 ·Updated 27 days ago
Einstein Activity Capture uses the Automated Process user and profile to sync changes to Attendees. This can cause unexpected behavior with Attendees on synced events if the Automated Process user and profile do not have edit access to Contact, Account and Event records.
Scheduled - Winter '23 ·Reported By 1 ·Updated 27 days ago
In Email Builder, if deleting the cloned RichText components it will show unwanted propertyPanel with Error message - "This field is required." is displayed.
Scheduled - Winter '23 ·Reported By 2 ·Updated 28 days ago
Disability and Product Accessibility
In the Chatter and Chatter Feed components, the 'Comment' action has a role=link but should be a button.
Scheduled - Winter '23 ·Reported By 1 ·Updated 28 days ago
Calling a flow for the Custom ListButton URL leads to Refused to connect error- Invalid 'X-Frame-Options' List Button with Display Checkboxes (for Multi-Record Selection) - Checked. A blank page occurs on UI with the error "c.visual.force.com refused to connect." Invalid 'X-Frame-Options' header...
Scheduled - Winter '23 ·Reported By 3 ·Updated 29 days ago
[Accessibility] Change Owner 'search users' field combobox label is missing
Platform , Lightning , Disability and Product Accessibility
The "Search Users" field on the change owner modal has an accessible label of "Enter new owner name" which is different from the idea of searching for a name, so this component needs a label update to be accessibility compliant
Scheduled - Winter '23 ·Reported By 1 ·Updated 29 days ago
When we click the drop down quick action of Kanban view on Experience Site or LEX, drop down menu is displayed at 1st mouse click. But if we click other place and click the drop down quick action again, the menu isn't displayed. If we click the drop down quick action one more time, the menu is displ...
Scheduled - Winter '23 ·Reported By 2 ·Updated 2022-06-03
Accessibility: “Learn More” link in global search is announced as “Try searching instead”
Search , Disability and Product Accessibility
When reviewing the Learn More link in Einstein global search, the screen reader announces “Try searching instead link”. The expected result is the Learn More link should be announced as Learn More link.
Scheduled - Winter '23 ·Reported By 2 ·Updated 2022-06-03
The option to Edit lightning pages is not available for the following Branch Management objects: 1. Branch Unit Business Member 2. Branch Unit Customer
Scheduled - Winter '23 ·Reported By 1 ·Updated 2022-06-03
Einstein Case Classification lookup is showing more than 3 recommendations
Einstein Case Classification lookup is showing more than 3 recommendations on UI
Scheduled - Winter '23 ·Reported By 1 ·Updated 2022-06-02
Newer Event Data is Overwritten in Sfdc with Older Data from Exchange/O365
After creating an event in Salesforce, any updates that are made to the event record in Salesforce shortly after it is initially synced to Exchange/O365 are overwritten with the data used to create the event in Exchange/O365. The result is data is lost in Salesforce due to the overwrite and is never...
Scheduled - Winter '23 ·Reported By 1 ·Updated 2022-06-02
Salesforce is currently investigating a BUG that causes behavioral issues within the Employee User Settings in Setup.
Scheduled - Winter '23 ·Reported By 1 ·Updated 2022-06-02
Accessibility: Lookup fields on Mobile Browsers are mislabeled as "search links"
When navigating to a lookup field in Experience Cloud within a mobile browser, the Search icon is labeled as a link.
Scheduled - Winter '23 ·Reported By 1 ·Updated 2022-06-02
Running into NoDataFoundException intermittently when running Apex Batch Jobs
Customers running object updates through Apex batch job. Sometimes jobs are failing with the following error notification email. --- Subject： Developer script exception from XXXX : 'YYYY' : ORA-01403: no data found ORA-06512: at "BASHFUL.CCUSTOMENTITYDATATEMPLATE", line 465 ORA-06512: at line 1 {call...
Scheduled - Winter '23 ·Reported By 7 ·Updated 2022-06-01
Embedded Services for Web using Enhanced Domains in Sandboxes
Embedded Services for Web uses hard-coded values for the org domain as well as the Experience Cloud subdomain. With Enhanced Domains, the subdomain "sandbox" is added to the FQDN. Embedded Service code snippets with the old URL may not redirect properly. CORS errors may be visible in the browser console...
Scheduled - Winter '23 ·Reported By 1 ·Updated 2022-06-01
Chatter , Communities , Disability and Product Accessibility
When users add file attachments like images from the "Select Files" dialog on Chatter posts, the uploaded files do not show their names or have alternative text. This issue makes it difficult for Screen reader users to identify/understand the uploaded image.
Scheduled - Winter '23 ·Reported By 0 ·Updated 2022-06-01
[Accessibility] External URL menu items do not announce opening in a new tab to external website.
Disability and Product Accessibility
When a default navigation menu item on a experience cloud site is set to Type: External URL, the menu item will open in a new browser tab which is a change of context. The screen reader doesn't announce that it is leaving the current page and opening a new tab. This is disorienting to users.
Scheduled - Winter '23 ·Reported By 0 ·Updated 2022-06-01
Rename Tabs and Labels is not respecting the new name in global search for the Asset object
When you rename your tabs and labels for the asset obect, the Global search in Lignting does not respect the new name
Scheduled - Winter '23 ·Reported By 14 ·Updated 2022-05-31
Record Association Builder not creating Branch Unit Related records for Person Account record types
When using Record Association Builder for associating Account records, Branch Unit Related records are not getting created for Person Account record types. Normal Account record types works fine.
Scheduled - Winter '23 ·Reported By 8 ·Updated 2022-05-31
The Change Data Capture events published count is doubled when queried on CHANGE_EVENTS_PUBLISHED PlatformEventUsageMetric. https://developer.salesforce.com/docs/atlas.en-us.236.0.platform_events.meta/platform_events/platform_events_monitor_usage.htm
Scheduled - Winter '23 ·Reported By 3 ·Updated 2022-05-31
Discovery Framework Assessment Question Set page layout throws Unable to Access Page error on the UI
Financial Services Cloud , Health Cloud
Discovery Framework is a new feature in Summer'22 and some users might experience below error when trying to access Assessment Question Set page layout Error: Unable to Access Page The value of a parameter contains a character that is not allowed or the value exceeds the maximum allowed length. Remove...
Scheduled - Winter '23 ·Reported By 2 ·Updated 2022-05-31
LWC breaks when svg is not defined before the change handler when “Use Lightning Web Security for Lightning web components” permission enabled.
Scheduled - Winter '23 ·Reported By 14 ·Updated 2022-05-30
If the User Email field is set to be encrypted, welcome and password reset emails for Experience Sites are not sent.
Scheduled - Winter '23 ·Reported By 5 ·Updated 2022-05-26
When Einstein Case Classification is enabled, advanced search for lookup fields in Related Record/Einstein Field Recommendation components fails to find any results when the lookup field has any dependent field filters.
Scheduled - Winter '23 ·Reported By 1 ·Updated 2022-05-26
Listviews , Disability and Product Accessibility
When the Select List View button is pressed on an object's page, such as Accounts, Contacts, Leads or Opportunities, the JAWS screen reader speaks too much information from other parts of the page.
Scheduled - Winter '23 ·Reported By 3 ·Updated 2022-05-25
[Accessibility] [Voiceover] List Views in Safari do not announce the link name with Voiceover.
Mobile , Disability and Product Accessibility
List Views on mobile in Safari do not announce the link name with Voiceover.
Scheduled - Winter '23 ·Reported By 1 ·Updated 2022-05-25
Related Article component does not display any records for Customer Community licensed user.
In Experience site, Customer community/External Identity licensed user cannot see any article records in a Related Article component. This issue is Spring’22
Scheduled - Winter '23 ·Reported By 25 ·Updated 2022-05-24
Tabs component redirecting to default tab after modal close
When you navigate to a child object from a parent object and trigger a modal to open, once the modal is closed the Tabs component redirects to the default tab regardless of the selected tab prior to opening the modal.
Scheduled - Winter '23 ·Reported By 4 ·Updated 2022-05-23
Communities , Flow , Lightning , Omni-Channel
When a non-authenticated community user creates a case via Flow or lightning component and assigns them to a queue, the Case is not routed to the available agents even if they are available. This is applicable for queue and skills based routing as well.
Scheduled - Winter '23 ·Reported By 3 ·Updated 2022-05-20
Unable to update forecast settings
If we have multiple legacy forecast types associated with the same split type id, we cannot update the forecast settings or disable the forecasting.
Scheduled - Winter '23 ·Reported By 0 ·Updated 2022-05-20
Spring 22 , Lightning Scheduler
Sometimes a Holiday record (e.g., New Year's Day or Christmas Day) in the Upcoming Holidays section under the standard component "Scheduler - Operating Hours" on the Service Territory page shows a 1-day prior date. For example - the Holiday record of New Year's day shows 01/02/2023 but the Upcoming...
Scheduled - Winter '23 ·Reported By 2 ·Updated 2022-05-19
Accessibility: The Photo Resize Slider in User Profiles is Inaccessible
Communities , Lightning , Disability and Product Accessibility
When adjusting the photo thumbnail resize slider in user profiles in Lex or on Experience Cloud sites, the slider is inaccessible. When adjusted using the arrow keys, no information is provided for screen readers to announce, the control's role is not exposed to assistive technology and its label is...
Scheduled - Winter '23 ·Reported By 2 ·Updated 2022-05-19
If a Person Account has relationships with multiple Households including inactive ones, and the inactive relationship is deleted, the HouseholdId of the rolled-up records associated with the active relationships also gets removed.
Scheduled - Winter '23 ·Reported By 1 ·Updated 2022-05-19
[1GP Unmanaged] Unable to install the unmanaged package which has PermissionSet
[1GP Unmanaged] Unable to install the unmanaged package which has PermissionSet which has MD relationship with standard object
Scheduled - Winter '23 ·Reported By 1 ·Updated 2022-05-19
Callouts are excluded from the long running apex requests, but OData 2.0 callouts using odata4j are not excluded and are getting considered as long running apex requests when they exceed 5 secs runTime.
Scheduled - Winter '23 ·Reported By 1 ·Updated 2022-05-18
Platform , Sales and Marketing
Chinese / Korean / Japanese Opportunity Pipeline Inspection filter search does not work with only 2 characters last name and empty first name
Scheduled - Winter '23 ·Reported By 0 ·Updated 2022-05-18
As The quantity unit of a look up field of unit of measure is present in Loyalty The internal mapping does not have access to Loyalty
Scheduled - Winter '23 ·Reported By 1 ·Updated 2022-05-17
B2B Commerce , B2C Commerce 19.10 , B2C Commerce 20.1 , B2C Commerce 20.2 , B2C Commerce 20.3 , B2C Commerce 20.4 , B2C Commerce 20.5 , B2C Commerce 20.6 , B2C Commerce 20.7 , B2C Commerce 20.8 , B2C Commerce 20.9 , B2C Commerce 20.10 , Summer 22
Approval related list not visible in page layout for RegulatoryAuthorizationType
Scheduled - Winter '23 ·Reported By 0 ·Updated 2022-05-16
Users may receive the following error while adding images from Salesforce CMS in Email Template Builder. "The requested resource does not exist".
Scheduled - Winter '23 ·Reported By 9 ·Updated 2022-05-13
Global search does not return newly inserted records.
Inserting a large amount of records is not searchable through Global Search.
Scheduled - Winter '23 ·Reported By 2 ·Updated 2022-05-13
Accessibility: OmniScript Edit block error is not accessible
Disability and Product Accessibility
When editing a block that is required, the error that is provided is just a red border. This is not sufficient in displaying the error. Previously there was a asterisk.
Scheduled - Winter '23 ·Reported By 1 ·Updated 2022-05-13
Lightning , Disability and Product Accessibility
When pressing tab to navigate to the Select a view of your tasks Button(Todays Task card) and pressing enter or the space bar, focus is lost and the menu does not open. the button's role is also incorrectly indicated as button rather than button menu.
Scheduled - Winter '23 ·Reported By 2 ·Updated 2022-05-11
When rotating a page and using autofill fields in the Create flow, the bounding boxes are not shown in the right orientation as the document is not yet saved. This issue does not manifest in the Review document action flow as the document pages are saved if rotated.
Scheduled - Winter '23 ·Reported By 1 ·Updated 2022-05-11
Validation Rule's error message remains on screen until user close manually
The validation rule's error message remains on screen when using the 'Mark Complete' button on Task even after it validates to false. The customer is facing issues with the below Known Issue which is already been fixed.
Scheduled - Winter '23 ·Reported By 1 ·Updated 2022-05-11
Navigation using Lightning Components may not let components render in certain cases
In some scenarios with Lightning Components utilizing the Navigation Service, the generation of URLs can be attempted before the component connects to the DOM by doing so in init. In edge cases, this can result in the components not being loaded with their required providers, making them appear blank...
Scheduled - Winter '23 ·Reported By 4 ·Updated 2022-05-10
Sites , Communities , Flow
Site Guest Users with any IP Restrictions put in place are unable to execute the Asynchronous Path of any flow they trigger.
Scheduled - Winter '23 ·Reported By 1 ·Updated 2022-05-10
Accessing Orgs Metrics Tab in Lightning App gives error
Accessing Orgs Metrics Tab in Lightning App gives error.
Scheduled - Winter '23 ·Reported By 1 ·Updated 2022-05-10
Accessibility: Omniscript read only input fields are not included in the focus order
Disability and Product Accessibility
Omniscript read only input fields are not included in the focus order
Scheduled - Winter '23 ·Reported By 0 ·Updated 2022-05-10
Refreshing the page after completing the actions under “Actions & Recommendations” component will reset the status of actions and will “loop” back the user to do the actions again.As per the Below article:- https://help.salesforce.com/articleView?id=console_lex_guided_action_using_list.htm&type=5 >>Completed...
Scheduled - Winter '23 ·Reported By 13 ·Updated 2022-05-09
Scheduled Jobs Intermittently Fail Moving From FlexQueue to MQ
Scheduled batch apex classes failing with the following error: Internal Salesforce Error: moving job from FlexQueue to MQ failed When a job is checked out from the FlexQueue there are certain parameters we monitor to insure it successfully is enqueued to the MQ. In some instances we have found this...
Scheduled - Winter '23 ·Reported By 1 ·Updated 2022-05-09
If you use AddError() in a trigger on Product2 trigger on delete event, it does not dispaly the specified error message on the Product2 record within Lightning Experience. The following error is displayed instead: The product <ProductName>can't be deleted because there are records that refer to it....
Scheduled - Winter '23 ·Reported By 1 ·Updated 2022-05-09
The fields retrieved by the soql query are not updated via XI calls which are called when starting/ending the push upgrade in the subscriber orgs in the remote instances. When running the SOQL query, it displays blank values for fields like StartTime, EndTime and DurationSeconds in the PackagePushJob...
Scheduled - Winter '23 ·Reported By 20 ·Updated 2022-05-07
Accessibility: Buttons in Search do not have the correct role
Disability and Product Accessibility
When editing or creating records in Experience Cloud search icons and clear buttons are labeled as buttons AND links. Additionally, when reviewing the search results, the Sort button is labeled as a link rather than a button within Search results.
Scheduled - Winter '23 ·Reported By 1 ·Updated 2022-05-04
Forecasts Quotas unexpectedly updates another non-related field when being edited
Under Forecasts Quotas in Setup, editing a quota may trigger the same value to appear on a different quota.
Scheduled - Winter '23 ·Reported By 4 ·Updated 2022-04-29
Disability and Product Accessibility , Industries Cloud-Common
When following an OmniScript flow where the messaging element has been used with field validation requirements, screen readers cannot announce the error messages.
Scheduled - Winter '23 ·Reported By 2 ·Updated 2022-04-29
OmniStudio typeahead component does not associate error message with input
Disability and Product Accessibility , Industries Cloud-Common
Error messages related to the Type Ahead Block are not announced by a screen reader when tabbing through the interface.
Scheduled - Winter '23 ·Reported By 0 ·Updated 2022-04-29
Creating a file for users with Root Folders can result in error.
When an Integration User creates a ContentVersion for another user. This failed for those users who had Root Folders present in the database since the code would try to create a ContentDocumentLink between the ContentVersion and the Root Folder (ContentFolder). - Actual Result ContentVersion creation...
Scheduled - Winter '23 ·Reported By 0 ·Updated 2022-04-29
"BillingState" and "ShippingState" are unexpectedly added to Natural Language Search condition.
When you search with Natural Language Search, sometimes "BillingState" and "ShippingState" are unexpectedly added to Natural Language Search condition. This issue is happen rarely. If this issue happens, following conditions are shown in a search result page even if you does not specify "ShippingState"...
Scheduled - Winter '23 ·Reported By 0 ·Updated 2022-04-29
Disability and Product Accessibility , Industries Cloud-Other , Industries Cloud-Common
When following an OmniScript flow with field validation requirements, screen readers cannot announce the error messages.
Scheduled - Winter '23 ·Reported By 0 ·Updated 2022-04-29
Accessibility: Screen Readers Cannot Announce Custom Spinner Load Messages
Communities , Disability and Product Accessibility , Industries Cloud-Common
When the spinner component is configured to display a custom load message, screen readers cannot announce the message.
Scheduled - Winter '23 ·Reported By 0 ·Updated 2022-04-29
Due to unexpected behavior, the Standard field IsOrganizer of InteractionAttendee object is not accessible from the related list in page layouts even though the field is available and the user has all the permissions.
Scheduled - Winter '23 ·Reported By 0 ·Updated 2022-04-28
The "Days since last login" column is defined as a text field but ideally, it should be a number field so it can be sorted properly.
Scheduled - Winter '23 ·Reported By 1 ·Updated 2022-04-27
Null pointer exception thrown when deploying bot using MDAPI/Bot Metadata
When deploying a bot from one org to another using bot metadata and metadata API,a null pointer exception is thrown.
Scheduled - Winter '23 ·Reported By 0 ·Updated 2022-04-27
When we try to use the Metadata API to make changes in a <lookupFilter> that was created by an unlocked package, the deployment fails with the error: > Cannot modify managed object: entity=NamedFilter, component=null, state=SECOND_GEN_INSTALLED_EDITABLE - filters
Scheduled - Winter '23 ·Reported By 2 ·Updated 2022-04-25
Non-admin Azerbaijan locale users without viewAllData permission might run into SOQL MALFORMED_QUERY when querying Attachment object.
Scheduled - Winter '23 ·Reported By 15 ·Updated 2022-04-21
Performance degradation due to huge disparity between number of Task and Task Relations and Events
When ManyWho org has many Tasks and Task Relations (Millions) and just few Events (under 100) it is possible that org will experience a performance degradation.
Scheduled - Winter '23 ·Reported By 2 ·Updated 2022-04-21
Accessibility: Characters in Lookup fields are not announced by screen readers via arrow keys
Search , Disability and Product Accessibility
After typing into a lookup field, the user will use the arrow keys to review what has been typed, however these characters are not announced by the screen reader. When editing back through a lookup field, the characters are not announced to the screen reader.
Scheduled - Winter '23 ·Reported By 8 ·Updated 2022-04-20
Background: Topic-based dynamic collection was taking a huge time to load, so we did perf optimization for cases where we have only one topic-based criterion or we have multiple criteria joined by AND and one of them is topic-based. Changes went in W-10876701 and it seems this issue is due to this recent...
Scheduled - Winter '23 ·Reported By 4 ·Updated 2022-04-20
Some users can access Pipeline Inspection without having Pipeline Inspection User permission set.
Some users are able to access Pipeline Inspection even though they are are not assigned the Pipeline Inspection User permission These users also get an Error ID: -1566957251 when trying to toggle settings in the Pipeline Inspection view. Actual Result Users have access the Pipeline Inspection...
Scheduled - Winter '23 ·Reported By 1 ·Updated 2022-04-20
Hidden Mobile Components are intermittently hidden on desktop
Hidden mobile components are sometimes hidden in desktop view.
Scheduled - Winter '23 ·Reported By 0 ·Updated 2022-04-15
Non-admin profiles are unable to delete the Contact Point Address records
The Non-admin user is unable to delete the Contact Point Address record in the related tab of the account even profile has access to the Contact Point Address object(Read, Create, Edit, Delete)
Scheduled - Winter '23 ·Reported By 2 ·Updated 2022-04-14
Japanese imperial calendar showing in BYO template
Some users have experienced an issue where Japanese Imperial calendar is showing in the experience site when the setting is not turned on.
Scheduled - Winter '23 ·Reported By 6 ·Updated 2022-04-13
On orgs using Health Cloud, merging Person Account by a user without "View All Data" is failing with the following message "Couldn't merge records. An unknown exception has occurred." This occurs if the merging Person Account's Person Contact contains an indirect Account Contact Relationships to other...
Scheduled - Winter '23 ·Reported By 8 ·Updated 2022-04-12
Full-width characters in filenames are replaced in space when the file is downloaded from CMS
Content and Files , Communities
When downloading files with full-width characters(i.e. Chinese or fullwidth English characters) in filenames from Content Management System, the characters are replaced in half-width spaces.
Scheduled - Winter '23 ·Reported By 0 ·Updated 2022-04-12
Spring 22 , Service Cloud Voice
Expected Behavior: Ideally, the Update contact center notification banner should be visible in 2 scenarios i) Salesforce releases the latest version and the contact center version is lower than the latest version. ii) If the telephony model of the contact center is either Service cloud voice with...
Scheduled - Winter '23 ·Reported By 1 ·Updated 2022-04-07
Communities , Disability and Product Accessibility
Experience Cloud sites using the Customer Account Portal template contain pages with incomplete landmark structures for accessible navigation using assistive technology. Pages are missing critical landmarks such as Main and Search.
Scheduled - Winter '23 ·Reported By 0 ·Updated 2022-04-07
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