Summer '22
Trailblazer Community

Known Issues · Releases · Summer '22

Tableau CRM - Error when managing a synced object "unable to obtain exclusive access to this record"

Einstein Analytics - Data Integration

A Known Issue may cause a row-lock error, "unable to obtain exclusive access to this record", when attempting to add/remove/update fields from the synced object. This may be more prevalent if a sync filter is in place.

Fixed - Summer '22 ·Reported By 5 ·Updated 20 days ago

"Error: Failed to create scratch org" - While creating a scratch org that includes ServiceCloudVoicePartnerTelephony Features.

Salesforce DX , Service Cloud Voice

While trying to create a scratch org that includes the ServiceCloudVoicePartnerTelephony feature, we might encounter the below error . Error: Failed to create scratch org: ERROR running force:org:create: An unknown server error occurred. Please try again. If you still see this error, contact Salesforce...

Fixed - Summer '22 ·Reported By 34 ·Updated 23 days ago

Gantt - Selecting an SA and then de-selecting it doesn't work as of 236

Field Service

When selecting a scheduled SA on the Gantt, the SA color changes to highlight it is selected. When de-selecting it (clicking on a blank space in the Gantt), the expectation is that the color will revert based on its status - this capability has stopped working as of 236.

Fixed - Summer '22 ·Reported By 16 ·Updated 28 days ago

[FSL Regression] - SA Share of RowCause other than FieldServiceAutoShare is being deleted when SA Status is Updated

Field Service , Summer 22

When updating the Status on Service Appointment to a Status (like None or Canceled) that will trigger an un-share, ServiceAppointmentShare records of RowCause other than FieldServiceAutoShare is being deleted in our auto-share feature. Actual Result: FieldServiceAutoShare is being deleted when SA...

Fixed - Summer '22 ·Reported By 13 ·Updated 2022-06-02

Quip-related route error during package install

Packaging , Metadata , Communities , Salesforce DX

During package install in a target org, you may see an error "Your site needs a route with route type extrelated-quip" where an install will fail. This happens with packages having experience bundle components with "quip-related route" and "quip-related view" files included. The problem happens...

Fixed - Summer '22 ·Reported By 6 ·Updated 2022-06-02

U2F API deprecation message within Chrome 96+ during registration or use of a Security Key

Authentication

As a user attempting to use or register a U2F key on Chrome 96+, you may receive a pop-up indicating the following with an option to 'Allow' or 'Deny': "xxxx.my.salesforce.com wants to use your security key. This site won't be able to use the U2F API after February 2022. If you own this site, you...

Fixed - Summer '22 ·Reported By 214 ·Updated 2022-05-30

Error creating Lookup and Master-Detail fields although Object Limits show Custom Relationship Fields below limits

AppExchange , Custom Objects

When attempting to create a Lookup, Master-Detail field, users may encounter an error "Custom Relationship Field Limit Exceeded". When you review the Object Limits for the object in question, you will notice that the Custom Relationship Field line shows that the object is below limit. This occurs...

Fixed - Summer '22 ·Reported By 3 ·Updated 2022-05-27

Encryption Exception when you install or upgrade a package that contains at least one Auth. Provider

AppExchange , Packaging , Authentication , Metadata

Some customers may encounter an error when they attempt to install or upgrade a managed package that contains at least one Auth. Provider component. ----------------------- During installation: Organization: Organization Name (00DXX000000XXXX) User: Admin Name (005XX000000XXX) Package: Package...

Fixed - Summer '22 ·Reported By 3 ·Updated 2022-05-26

Users are getting stacktrace (-659441036) when navigating to contacts and opportunities.

Winter 22

When “Einstein Key Accounts Identification“ feature is enabled users may face the error while navigating to opportunities and contacts. Users may receives the following error: "Unfortunately, there was a problem. Please try again. If the problem continues, get in touch with your administrator...

Fixed - Summer '22 ·Reported By 7 ·Updated 2022-05-25

SFDX Package Operation Generates "ERROR running force:package:update: invalid server id"

Salesforce DX

Updating or Deleting 2GP package generates "ERROR running force:package:update: invalid server id"

Fixed - Summer '22 ·Reported By 24 ·Updated 2022-05-24

Accessibility: Some Toast Messages are not Read by the NVDA Screen Reader When Their Buttons are Pressed for the First Time

Lightning , Disability and Product Accessibility

When buttons leading to toast messages, such as errors, are pressed while the NVDA screen reader is running, only the Close button is heard. Toast messages are read on subsequent button presses.

Fixed - Summer '22 ·Reported By 12 ·Updated 2022-05-16

Mapping Fails for OCR in Intelligent Form Reader

When a new document is added to Received Documents in Intelligent Form Reader, the status may seem to get stuck in "Draft" for an extended period of time. Sometimes, the status will then change to "error." NOTE: There is a limit of 50 OCR Document Scan Result records in Sandboxes. If this error...

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-05-10

Salesforce App users cannot login see error - OAUTH_APPROVAL_ERROR_GENERIC

Some salesforce orgs' mobile users MAY experience issues attempting to login via the Salesforce App. This issue occurs on both iOS and Android clients. Users would see following error from the Salesforce App: We can't authorize you because if an OAuth error. For more information, contact your Salesforce...

Fixed - Summer '22 ·Reported By 60 ·Updated 2022-05-06

sfdx force:source:pull gives error for EntitlementProcess

API , Salesforce DX

"ERROR running force:source:pull: Entity of type 'EntitlementProcess' named 'myDefaultProcess' cannot be found" when doing a sfdx force:source:pull in the scratch org. This can be seen in two scenario's Uppercase characters used (Versioning Disabled) - Scenario 1 ------------------- Creating...

Fixed - Summer '22 ·Reported By 61 ·Updated 2022-05-05

Order may not be accessible when OWD are set to 'Controlled by Parent' and record is owned by queue

Sales and Marketing , Sharing

When organization wide defaults (OWD) for the Order object are set to 'Controlled by Parent' with Account object set to 'Private' a User with read/write access to on an Order's related Account is unable to access/edit related Orders in Classic or the Order's related records in Lightning when the Order...

Fixed - Summer '22 ·Reported By 25 ·Updated 2022-05-05

Chatter cannot be disabled when a package has been upgraded in a sandbox

Users are finding that they are not able to disable chatter after upgrading a managed package in a sandbox. This only affects a very small number of managed packages that make an Apex call related to Chatter. Only a very small subset of user should be affected and since the issue only happens in...

Fixed - Summer '22 ·Reported By 8 ·Updated 2022-05-05

In Flow Debug, flow entry condition checking a checkbox for true value is not satisfied if field value is changed from false to true

Flow

In Flow Debug, if record triggered flow has start condition to check if any checkbox field isChanged = true, condition evaluates to false when checkbox value is updated from false to true

Fixed - Summer '22 ·Reported By 24 ·Updated 2022-05-04

Flow builder long load times and/or freezing, when the Org has many number of Custom labels

Flow

There are different scenarios where a Flow Builder gets stuck on a loading screen. Scenarios (1) Creating a New flow able to select the flow type and template, but when click 'Create' Flow Builder gets stuck on a loading screen. (2) Changing a custom label on an existing flow causes the page to...

Fixed - Summer '22 ·Reported By 20 ·Updated 2022-05-04

In High Velocity Sales, email engagements in My Feed are not displayed correctly for Leads

High Velocity Sales

In High Velocity Sales, email engagements such as Open counts are not displayed correctly for Lead records in My Feed. Additionally, the email subject is not displayed on the alert, the Title and Company from the Lead are displayed instead.

Fixed - Summer '22 ·Reported By 9 ·Updated 2022-05-04

Scheduled path on record-triggered flow is getting timed out for "Case Comment" object

Flow

Trying to schedule a record-triggered Flow using scheduled paths and implementing a delay update operation to allow a process triggering a 'Case Comment' object impacting the parent 'Case' object has a chance to complete before the flow adds its update causes the timer to continue to extend instead of...

Fixed - Summer '22 ·Reported By 2 ·Updated 2022-05-04

Accessibility: Keyboard Focus Gets Trapped in List Views

Listviews , Disability and Product Accessibility

When tabbing in to a list view, it becomes impossible to reach other elements outside the list view.

Fixed - Summer '22 ·Reported By 7 ·Updated 2022-05-03

Lightning - Dashboards subscribe not refreshing components with row level formulas in the underlying report

Operational Analytics - Dashboards , Operational Analytics - Subscriptions

Dashboards subscribe is not refreshing components where the source report contains row level formula. (Row level formula does not need to be in the Dashboard table) In the case of a email alert it will show the last refresh date as the refresh will not have taken place on this or one of all components...

Fixed - Summer '22 ·Reported By 195 ·Updated 2022-05-02

[Accessibility] A List View group does not announce the picklist group heading levels to assistive technology.

Disability and Product Accessibility

When navigating with a screen reader into a Picklist the group heading levels are not announced by a screen reader.

Fixed - Summer '22 ·Reported By 0 ·Updated 2022-05-02

Adding new values into Global Sets are not added to existing picklist selected values on Person Account

Platform , User Interface

Adding new values into global sets value with option “Add the new picklist values to all Record Types that use this Global Value Set”=Checked do not add new values into existing picklist as Selected Values. Instead, values are added as Available Values. This issue only occurs on Person Account record...

Fixed - Summer '22 ·Reported By 14 ·Updated 2022-04-30

Exporting large joined reports results in internal server error

Operational Analytics - Reports

Exporting joined reports with a large amount of data may result in an internal server error.

Fixed - Summer '22 ·Reported By 160 ·Updated 2022-04-29

Unexpected Milestone Violation with Simultaneous Completion Date and Unchecking 'Stopped'

Service

Milestone Violation occurs on a 'Stopped' Case Milestone when the 'Stopped' field is unchecked upon Case Closure while simultanously populating CaseMilestone CompletionDate.

Fixed - Summer '22 ·Reported By 42 ·Updated 2022-04-29

Tableau CRM - Field headers may be blank in Recipe Previews

Einstein Analytics - Data Integration

A known issue may cause field headers to show as blank when previewing data in a recipe. This appears to impact connected datasets from SFDC local connectors more frequently.

Fixed - Summer '22 ·Reported By 3 ·Updated 2022-04-29

Clicking on Forecasts tab in Lightning generates error with ID -1733615004

Lightning

Some user may encounter an error ID ending in -1733615004 after clicking on the Forecasts tab in Lightning.

Fixed - Summer '22 ·Reported By 2 ·Updated 2022-04-29

Disabled knowledge suggested articles when viewing cases.

Knowledge

Would like to disable knowledge Suggested articles on cases as recommended on document below. Einstein Article Recommendations FAQ https://help.salesforce.com/articleView?id=einstein_article_recommendations_faq.htm&type=5 "If you use Einstein Article Recommendations, we recommend disabling Suggested...

Fixed - Summer '22 ·Reported By 80 ·Updated 2022-04-28

Spring 22 release "Securely Update Email Addresses and Reset Passwords" is missing

Spring 22

Release Update "Securely Update Email Addresses and Reset Passwords" should be auto enabled in Spring 22, but it's missing.

Fixed - Summer '22 ·Reported By 23 ·Updated 2022-04-28

force:package1:version:create:get shows enqueued forever if the request is terminated with RuntimeException.

AppExchange , Partner , Salesforce DX

force:package1:version:create:get shows enqueued forever if the request is terminated with RuntimeException.

Fixed - Summer '22 ·Reported By 18 ·Updated 2022-04-28

The Account Hierarchy icon that appears next to the Account name on the compact header of the Account page is not displaying consistently

The Account Hierarchy icon that appears next to account name on the compact header of the Account page is not displaying consistently because of truncation issue.The account hierarchy icon gets truncated with account name when account name is a secondary field on the highlights panel

Fixed - Summer '22 ·Reported By 2 ·Updated 2022-04-28

[Intelligent Document Automation] - Error loading Review Document for invalid date extracted value

Health Cloud , Winter 22

If the date field is represented via multiple boxes, the handwritten value is not being recognized with a failure and blocks the new record creation.

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-04-28

Action Plans with Tasks reports return error for non-admins

In environments with Shared Activities enabled, reports using an "Action Plans with Tasks" report type return "An unexpected error occurred" for users without View All Data when they include Task fields.

Fixed - Summer '22 ·Reported By 16 ·Updated 2022-04-27

Record List component layout in other tabs is corrupted when selecting a list view within a tab

Communities , Listviews

Record List component layout in other tabs is corrupted when selecting a list view within a tab.

Fixed - Summer '22 ·Reported By 2 ·Updated 2022-04-27

Notification sent to Case Contact when Cases are merged in LEX

Service , Lightning

Merging cases in LEX adds a private case comment. When "Enable Case Comment Notification to Contacts" is on in Support Settings, the Case Contact receives notification of that case comment. Expected Result: Since the comment being added is private by default we should not be sending this...

Fixed - Summer '22 ·Reported By 41 ·Updated 2022-04-22

Data Prep - Null date values do not appear as null in recipe interactive preview

Einstein Analytics - Data Integration

In a dataset, if a date field has null values, and we pull that dataset into a recipe, then the interactive preview shows the null date field with a default epoch-0 date value. Date/Time fields which are null are replaced with 1970-01-01T00:00:00.000Z

Fixed - Summer '22 ·Reported By 5 ·Updated 2022-04-22

User cannot change user Business Unit name on Pardot Account Setup page when changing case of the name

Pardot

If an admin tries to change case of the Pardot Business Unit name (for example from "west" to "West"), they will be presented with an error "Can't save business unit. Business unit names must be unique".

Fixed - Summer '22 ·Reported By 2 ·Updated 2022-04-22

Accessibility: File Selector - Upload Modal - ARIA tooltip nodes must have an accessible name.

Disability and Product Accessibility

ARIA tooltip nodes must have an accessible name. Screen reader users are not able to discern the purpose of elements with role="tooltip" that do not have an accessible name. OR role="tooltip" is incorrectly used.

Fixed - Summer '22 ·Reported By 3 ·Updated 2022-04-20

Restriction Rules give an error on related list and prevent record creation if custom checkbox field is used in the criteria

Activities , Sharing , Listviews

When Restriction Rules are created using a custom field of type checkbox in its criteria users may be unable to create new activity records with the following error: Restriction Rules have denied access to this record. Or see an Unknown Exception error when they attempt to view activity related...

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-04-20

[Accessibility] Progress bars in Milestones do not have a label when updates occur

Disability and Product Accessibility

Progress ring does not have any way to provide area label to a progress ring to get the value utilized by assistive technologies. When using a screen reader, the output is a number being read without any context.

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-04-16

Inbox Insert Availability UI not loading or sometimes resulting into blank screen

Email Clients

Users sometimes may notice that Inbox Insert Availability feature is not working and end up on a blank screen.

Fixed - Summer '22 ·Reported By 53 ·Updated 2022-04-14

knowledgeManagement : REST Calls fail with 18 character Id in body.

API , Spring 22

We have set of REST calls available at https://developer.salesforce.com/docs/atlas.en-us.knowledge_dev.meta/knowledge_dev/knowledge_development_rest_manage.htm These help users to perform several actions to the Knowledge records. With Spring’22, any ID that is of 18 characters length passed as...

Fixed - Summer '22 ·Reported By 4 ·Updated 2022-04-14

Send Email core action displays warning about Automated Process User Email when Sender Address is set to a text variable

Flow

Send Email core action displays warning about Automated Process User Email when Sender Address is set to a text variable.

Fixed - Summer '22 ·Reported By 3 ·Updated 2022-04-14

Closing validation error message on edit in Lightnng modal positions screen to the bottom of the page which blocks user from scrolling

Lightning

When user closes validation error message on edit modal, page positions it self to the bottom of page where user clicked on edit. User is unable to scroll to the top of the page as scoped modal blocks the page. This also affects CMS Content that contains a large number of nodal image types that forces...

Fixed - Summer '22 ·Reported By 2 ·Updated 2022-04-14

Ask Data in Salesforce - DataAssetSemanticGraphEdge, DataAssetUsageTrackingInfo, & AiExternalModelReference system objects appear in Storage usage

Platform

A known issue is causing the objects DataAssetSemanticGraphEdge, DataAssetUsageTrackingInfo, & AiExternalModelReference to appear in the storage usage of orgs

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-04-14

Invalid decimal precision on Roll-Up Summary fields with Multi-Currency

Intermittently, a Roll-Up Summary field (RSF) may show extended decimal precision in a Multi-Currency Org when the record's Currency is different from the Corporate Currency. This can cause certain fields to not reflect the accurate amount. This behavior is due to the RSF calculation in Multi-Currency...

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-04-14

Accessing Sharing set throws an Internal Server Error on an org created from Trialforce template

Partner

An Internal Server error is thrown while accessing Sharing set in Communities (Setup --> Customisze --> Communities Settings --> Sharing Set) throws an Internal Server Error on an org created from Trialforce template

Fixed - Summer '22 ·Reported By 10 ·Updated 2022-04-13

Cannot login to a new org created from TSO which connected to Salesforce Authenticator

Users who already connected Salesforce Authenticator at their TSO create a new trialforce template. And, someone create a new org with the trialforce template. We cannot login to the org with the following error. Error Message ===== Check Your Mobile Device The service is temporarily unavailable....

Fixed - Summer '22 ·Reported By 2 ·Updated 2022-04-11

AssignTargetToSalesCadence Invocable Action of Flow fails with error 'transaction committed or rolled back while performing api save object'

Flow , High Velocity Sales

>>Invokable action 'AssignTargetToSalesCadence' makes unexpected commit during action execution and entire execution fails.

Fixed - Summer '22 ·Reported By 6 ·Updated 2022-04-08

Can't enable 'High Velocity Sales Sample Dashboard

Einstein Analytics - Dashboards/Lenses , High Velocity Sales

Some customers are unable to activate 'High Velocity Sales Sample Dashboard' in their Org

Fixed - Summer '22 ·Reported By 5 ·Updated 2022-04-08

Recommendation Response entity should not require NbaInFlow perm

Knowledge

RecommendationResponse erroneously still requires the NbaInFlow org perm in order to be visible in the org. This means a customer who tries to adopt Recommendation Strategy in 236 (right now!) won't be able to see this entity.

Fixed - Summer '22 ·Reported By 3 ·Updated 2022-04-08

Environment Hub cannot connect org and new orgs are not listed under Hub Member tab

AppExchange , Packaging

When attempting to connect an org to a Hub Master org, an Internal Server Error (ISE) "816300119" is thrown in the Classic interface, it will look similar to this: An internal server error has occurred An error has occurred while processing your request. The salesforce.com support team has been...

Fixed - Summer '22 ·Reported By 3 ·Updated 2022-04-08

Tableau CRM - Waterfall charts fail to render or update when bar grouping includes date_Quarter

A known issue is preventing waterfall charts from updating or properly rendering if their bar grouping involves a date_Quarter field. This impacts "Quarter" and "Year-Quarter" date structures. You may receive an error like the following, or the chart may go blank or fail to change: Error: Invalid...

Fixed - Summer '22 ·Reported By 2 ·Updated 2022-04-08

Accessibility: Home Page Content on Non-console Apps is Truncated When Zoomed to 200 Percent

Lightning , Disability and Product Accessibility

When zoomed to 200 percent, content on the home page of non-console apps, such as Favorites, Notifications and standard objects such as Leads and Opportunities is truncated.

Fixed - Summer '22 ·Reported By 2 ·Updated 2022-04-08

Unable to upload the package because the deleted field is referencing the retired feature(legacy Work.com).

AppExchange , Platform , Custom Objects , Metadata , Sandbox , work.com , Spring 22

While uploading the package with the components having deleted legacy work.com dependency like Goals, metrics , the package upload may get failed with the following error This package references a deleted component that is dependent on a disabled feature. Component Name: completion , Component...

Fixed - Summer '22 ·Reported By 11 ·Updated 2022-04-05

Outlook Integration, Email Tracking History in Feed tab may not open

Outlook

The Email Tracking History in the Feed tab of Outlook Integration may not open

Fixed - Summer '22 ·Reported By 4 ·Updated 2022-04-05

Bell notification for Question post in Chatter Group shows full name instead of nickname in Community

Chatter , User Interface , Communities

When nicknames are enabled in a community: Show Nicknames Instead of Full Names in the Community https://help.salesforce.com/articleView?id=networks_enable_nickname_display.htm&type=5 Community users may find that when a Chatter Question is posted in a Group the corresponding notification card...

Fixed - Summer '22 ·Reported By 5 ·Updated 2022-04-04

No one can view errors for files uploaded by integration user

Pardot , Einstein Analytics - Data Integration

When the B2BMA analytics app runs into issues uploading a dataset, users typically log in as the connector user to access the error log via Data Manager (those are only accessible by the user that uploaded the file). However for new/upgraded customers, the app now uses the B2BMA Integration user to upload...

Fixed - Summer '22 ·Reported By 4 ·Updated 2022-04-04

Related list hover links do not function when the record view is overriden with a Visualforce page using <apex:detail relatedList="true"/>

VisualForce , Lightning

When a record view is overridden with a Visualforce page using <apex:detail relatedList="true"/>, the related list hover links at the top of the page do not function.

Fixed - Summer '22 ·Reported By 34 ·Updated 2022-04-01

When Flow is launched from the VF page, Next/Finish Button not visible if Custom Label for Next or Finish Button is used

Flow

When Flow is launched from the VF page, Next/Finish Button not visible if Custom Label for Next or Finish Button is used

Fixed - Summer '22 ·Reported By 4 ·Updated 2022-04-01

ChangeEvent should not be generated for CustomSettings entity

Apex , API , Developer Console

In the developer console new triggers, ChangeEvent associate entity for CustomSettings entity is generated under sObject picklist option. Expected: __ChangeEvent entity should not be displayed Actual: __ChangeEvent entity is visible for the user to select as an option. ChangeEvent Triggers cannot...

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-03-31

Work Delegate User column in Setup Audit Trail is not filled for the changes in the deployment thread called by login-as user

Change Sets

Customers might observe an issue where the Delegate User column in Setup Audit Trail is not filled for the changes in the deployment thread called by login-as user.

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-03-31

With Einstein Search, the object selector displays the wrong label after editing a record

Search , Lightning

With "Actionable Instant Results" enabled in Einstein search, when a scoped search is performed and a record edited from the results page, the object selector will display All for subsequent searches. When a search is performed however, it will still be limited to the scoped object.

Fixed - Summer '22 ·Reported By 0 ·Updated 2022-03-31

en_AU and en_NZ locales are not displaying the correct ICU locale format for some standard objects

Winter 22

The ICU locale has the same Date Time: Short format for both English (Australia) en_AU and English (New Zealand) en_NZ. In both locales, there are standard objects that doesn't adhere to the ICU format. These affects the following objects such as Contracts, Knowledge Article, Task, Event, File, Campaign,...

Fixed - Summer '22 ·Reported By 2 ·Updated 2022-03-30

Accessibility: CMS Single Item does not have alt tag/title to allow screen reader to highlight and announce they are on an image.

Communities , Disability and Product Accessibility

CMS images are not recognized by screen readers and do not have alt text. When CMS images are added to the page they are not recognized by the screen reader. Image should be recognized as graphics and have alt text.

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-03-30

[Accessibility] Experience Cloud User Profile menu aria-label needs to be more descriptive

Disability and Product Accessibility

Experience cloud User Profile Menu component needs a more descriptive aria-label to be concise and functional to a screen reader user. Actual Result Upon focus with a screen reader, the user profile reads "Menu popup collapsed John Doe" where John Doe is the name of the user Expected Result...

Fixed - Summer '22 ·Reported By 0 ·Updated 2022-03-30

Einstein Activity Capture - First-Time Sync of Multiple Users Results in Contact Duplication in Salesforce and Outlook

Einstein Activity Capture

With Einstein Activity Capture, when a first-time sync occurs for multiple users at the same time, contacts are duplicated across users in both Salesforce and Outlook systems. As per the Steps to repro outlined below, when UserA and UserB are added to the EAC sync configuration at the same time. Both...

Fixed - Summer '22 ·Reported By 8 ·Updated 2022-03-29

Clicking a drop down quick action on a record multiple times cause a page to scroll up and not display any menu option.

Communities

Clicking a drop down quick action on a record multiple times in Kanban view cause a page to scroll up and not display any menu option in a digital experience site.

Fixed - Summer '22 ·Reported By 3 ·Updated 2022-03-29

Omni Supervisor- Both Classic and lightning Tabs settings need to be set to to Default On to be visible in Lightning

Live Agent , Omni-Channel

Users can't view Omni Supervisor tab in Lightning if only Omni Supervisor is set to Default On in the user profile tab settings.

Fixed - Summer '22 ·Reported By 2 ·Updated 2022-03-29

Emergency Response Management for Public Sector - Unable to match production licenses to sandbox.

Spring 22

The match production license copy tool was executed from a sandbox but it did not update or sync the licenses. This issue could happen when the production org has an Emergency Response Management permission set license.

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-03-29

Screen reader does not read any part of the toast message that is displayed on the screen

Expected behavior: Screen reader to properly read toast message that is displayed on the screen Experienced behavior: Screen reader does not read any part of the toast message WCAG standard: https://www.w3.org/WAI/WCAG21/Understanding/status-messages.html

Fixed - Summer '22 ·Reported By 5 ·Updated 2022-03-28

Debugging Scheduled Flow On The UserRole Object Fails To Execute

Flow

Scheduled Flows on the UserRole object fail with an API exception when executing through the debugger. - Actual Result: Scheduled flow fails. - Expected Result: Scheduled flow should succeed.

Fixed - Summer '22 ·Reported By 4 ·Updated 2022-03-28

Einstein Analytics Prediction Score field does not show values intermittently

Einstein Analytics - Data Integration

Einstein Analytics Prediction Score field does not show values intermittently

Fixed - Summer '22 ·Reported By 0 ·Updated 2022-03-28

Sandbox copy failing to delete despite being deleted from the sandbox list

Sandbox

Some customers may have observed that they're still able to log in to sandboxes they've deleted from the Sandbox list page (Setup | Environments | Sandboxes). Customers can log in to these copies since they're not purged but won't be able to move any metadata from/to the affected sandbox copy. Note:...

Fixed - Summer '22 ·Reported By 2 ·Updated 2022-03-25

Accessibility: <b> is Used to Emphasize Text in Knowledge Editor Rather Than <strong>

Knowledge , Disability and Product Accessibility

When editing and creating Knowledge articles, the depricated <b> tag is used to bold text rather than <strong> which is more accessible and conforms with the Web Content Accessibility Guidelines

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-03-25

[Accessibility] Experience Cloud User Profile Menu component doesn't announce total number of list items using JAWS

Disability and Product Accessibility

User Profile Menu component (top right on a site) doesn't announce total number of list items after expanding the menu in JAWS. When using VoiceOver, the total number of items is announced. Actual Result: Total number of menu items is not announced on expanding the menu. Expected Result: Total...

Fixed - Summer '22 ·Reported By 0 ·Updated 2022-03-25

Order confirmation page on experience builder has a typo for "Continue Shopping Button" name field

B2B Commerce

We have been made aware of a typo on Order Confirmation page for a filed that would normally say "Continue Shopping Button" but displays as "Continue Shooping Button"

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-03-23

"An unexpected error occurred" while "Edit Logged Email" and update 'Other' record for email logged using "Log Email on Send"

Email Clients , Outlook

"An unexpected error occurred" error occurs when a user tries to edit the already logged email that was logged using "Log Email on Send" and update the 'Other' record (Account or Case or Opportunity etc.) and saves.

Fixed - Summer '22 ·Reported By 16 ·Updated 2022-03-22

Excessive emails received for expiring sandboxes (“Your Sandbox is about to expire”)

Sandbox , Spring 22

As part of a recent change (https://help.salesforce.com/s/articleView?id=release-notes.rn_sandboxes_inactivesandboxes.htm&type=5&release=234), Salesforce is enforcing the policy of expiring sandboxes that have not been logged into for 180 days or longer. Customers will receive reminder emails at the...

Fixed - Summer '22 ·Reported By 11 ·Updated 2022-03-22

Cannot add custom field to Search Layout for Operating Hours object.

Field Service , Lightning Scheduler

Due to unexpected behavior currently, we cannot add any custom fields to the search layout since they are not being populated under the available fields section.

Fixed - Summer '22 ·Reported By 4 ·Updated 2022-03-22

Unique open rate in Email Template Engagement analytics dashboard is not right.

Pardot

Unique open rate in Email Template Engagement analytics dashboard is not right.

Fixed - Summer '22 ·Reported By 3 ·Updated 2022-03-22

When query times out, list view shows misleading error message

Listviews

When query times out, list view shows misleading error message: "This list view isn't available in Lightning Experience. To see this list view, use Salesforce Classic or switch to another list view."

Fixed - Summer '22 ·Reported By 3 ·Updated 2022-03-22

lightning-record-edit validation errors in LWR site display as [Object Object] in Build Your Own (LWR) template

Lightning

lightning-record-edit validation errors in LWR site display as [Object Object] in Build Your Own (LWR) template.

Fixed - Summer '22 ·Reported By 2 ·Updated 2022-03-22

Safari saves files with non-English characters (double bytes chars) with record id instead of the name sent in content-disposition header

Content and Files

Any file downloaded from Files tab or from File Details page or whenever a file download is redirected to shepherd servlet, will use record id (ContentDocumentId) in the place of file name. The issue reproduces only with Safari. Works well with Firefox, Edge Chromium, Chrome etc - Actual Result File...

Fixed - Summer '22 ·Reported By 0 ·Updated 2022-03-22

Accessibility: Record Detail Pages on Experience Cloud Sites Contain an Invisible Tab When Accessed on Android Using the Talkback Screen Reader

Communities , Disability and Product Accessibility

When accessing Experience Cloud sites built with the Partner Central template on an Android device running the Talkback screen reader, an invisible "tab" is exposed to the user when reading record detail pages on custom or standard objects that use the standard record layout. The invisible "tab" comes...

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-03-21

{!$Credential.OAuthToken} not updated on token refresh

Authentication

When we receive 401 and refresh the access token, the following retry request has the new value in the Authorization header. Meanwhile, the value of {!$Credential.OAuthToken} is not updated to the new one. The old value is sent again.

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-03-21

"Mortgage Application" REST API Endpoint is not returning all the fields.

API , Financial Services Cloud , Winter 22

"Mortgage Application" REST API Endpoint does not return all the fields as stated in the documentation. Documentation Link: https://developer.salesforce.com/docs/atlas.en-us.financial_services_cloud_object_reference.meta/financial_services_cloud_object_reference/connect_resources_get_patch_mortga...

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-03-21

Service Cloud Voice Billing metrics entities are having double data type for storing amazon connect minutes but doesn't have precision

Service Cloud Voice

Service Cloud Voice Billing metrics entities are having double data type for storing amazon connect minutes but doesn't have precision. Amazon connect usage are stored in the entities without having floating point precision. All the Service Cloud Voice Connect metrics entities are having double data...

Fixed - Summer '22 ·Reported By 0 ·Updated 2022-03-21

Bulk API using Synchronous Apex Heap Limits instead of Asynchronous

Apex , API

- Bulk API should use Asynchronous Apex heap limits.

Fixed - Summer '22 ·Reported By 4 ·Updated 2022-03-19

Accessibility: List view filter panel may disappear unexpectedly when releasing mouse button

Listviews , Disability and Product Accessibility

Users hold down left mouse button to highlight a filter value and releases the button outside the filter panel. Panel disappears unexpectedly

Fixed - Summer '22 ·Reported By 2 ·Updated 2022-03-19

[Field Service Appointment Assistant] Error when Booking an Appointment as a Guest User

Field Service

When booking an appointment as a guest user using the Appointment Assistant Self-Service Scheduling an error is thrown in the UI. This is happening when 'Enable Notification for users' is enabled in Field Service Settings and 'Send appointment notifications on dispatch' is enabled and 'Send appointment...

Fixed - Summer '22 ·Reported By 2 ·Updated 2022-03-18

Assignment in Subflow Component Doesn't Recognize Variable From LWC As Collection Variable

Flow , Lightning

When calling a subflow from a flow, you populate input variables in the subflow with values from the main flow. If you attempt to assign a collection variable from a LWC in the primary flow to a collection input variable in the subflow, you may see an error like the following when saving the primary...

Fixed - Summer '22 ·Reported By 0 ·Updated 2022-03-18

Maintenance Work Rule Page Layout Alignment issue

Field Service

Maintenance Work Rule Page Layout Alignment issue. Recurrence Period and 'Frequency labels are shown vertically instead of horizontally. Issue occurs when Display Density is set to Compact

Fixed - Summer '22 ·Reported By 3 ·Updated 2022-03-17

Accessibility: Headings on List View components have an H1 when added to side columns

Listviews , Disability and Product Accessibility

When adding the list view component to side columns, they are presented as Heading level 1

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-03-17

When we use the record trigger flow in before save mode and then assign UserPermissionsSupportUser and UserPermissionsMarketingUser, it errors out

When we use the record trigger flow in before save/update mode and then assign UserPermissionsSupportUser and UserPermissionsMarketingUser, it errors out and works fine with after saving mode. Actual Result: It gacks out:348580652 Unable to Finish Processing Request An error has occurred...

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-03-17

[Dialer Call Monitoring] UI list for Call monitoring users does not scroll past 7 users

Service Cloud Voice

Monitor tab in the call panel displays only 7 users who are one level below in the role hierarchy. Monitor tab should display all the users who are one level below in the role hierarchy and should not be limited to 7.

Fixed - Summer '22 ·Reported By 7 ·Updated 2022-03-16

Unable to use "Extra Fields Field Set" on Self-Registration Component in Build Your Own (LWR) Template.

Sites , Winter 22

In Experience Builder Register Page, it's unable to use Extra Fields Field Set on Self-Registration Component in Build Your Own (LWR) Template.

Fixed - Summer '22 ·Reported By 3 ·Updated 2022-03-16

Email-to-Case Create Task is always assigned to the Automated Case User

Email Clients

Email-to-Case "Create Task from Email" option does not automatically assign the Task to the Case Owner, as is defined for "Case Owner" in the Email-to-Case Routing Address.

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-03-16

HVS - Deep clone of master-Detail records fail if the detail records are owned by inactive users.

High Velocity Sales

High Velocity Sales (HVS) Technical Issue - Deep clone of master-Detail records fail if the detail records are owned by inactive users. Due to this issue users are not able to clone cadences created by users who are now inactive in the org. User receives the error - operation performed with inactive...

Fixed - Summer '22 ·Reported By 0 ·Updated 2022-03-16

When an org has a namespace, querying the parent external object from child custom object requires namespace in the where clause of the SOQL query

Apex

When an org has a namespace, querying the parent external object from child custom object requires namespace in the WHERE clause of the SOQL query. The SOQL query throws "No such column" exception from the WHERE clause of the SOQL query if the namespace is not specified.

Fixed - Summer '22 ·Reported By 9 ·Updated 2022-03-15

Unable to Create Quick Action on Employee Object

work.com

When attempting to create an 'Update A Record' quick action on the Employee object an error message is received as shown below: "Validation Error While Saving Record. There were custom validation error(s) while saving the affected record(s)The first validation error encountered was 'Target Object:...

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-03-15

Action plan template sharing hierarchy button is not populating results within a console

Financial Services Cloud

When clicking the sharing hierarchies button on an action plan template, nothing is happening when working within a console. The expected result is that a list view populates with the uses who have access and what level of access.

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-03-15

Custom lookup filter on Document Checklist item object is not working only in Lightning Experience

Lightning , Financial Services Cloud

Due to unexpected behavior, a custom lookup filter on the Document Checklist item object is not working only in Lightning Experience and it's not giving any results on manual search as well on the lookup dialogue.

Fixed - Summer '22 ·Reported By 0 ·Updated 2022-03-15

Activity Timeline is displaying an incorrect value with locales that use comma as their decimal point

User Interface

Activity Timeline is displaying an incorrect value with locales where the decimal point is used as comma(,) instead of period(.) This includes French, Norwegian, Polish and other locales.

Fixed - Summer '22 ·Reported By 0 ·Updated 2022-03-15

Record Type Id is showing under suggested results on Account lookup field

Lightning , Summer 21

With PersonAccount enabled, lookups to Account will display the record type ID as a secondary field if no valid secondary field exist.

Fixed - Summer '22 ·Reported By 0 ·Updated 2022-03-15

Error enabling Social Customer Service

Marketing Cloud Social Studio

Some customers are receiving the error "The required package is not installed. Disable Social Customer Service, and then re-enable to auto-install the package" when attempting to enable Social Customer Service

Fixed - Summer '22 ·Reported By 6 ·Updated 2022-03-11

When deleting record immediately after creating it, page navigating to New record url instead of ListView page in Lightning Experience.

Lightning

When deleting record after creating the record, page navigating to New record url instead of ListView page in Lightning Experience. this issue occurs in the lighting experience when we override the standard new action with the LC.

Fixed - Summer '22 ·Reported By 2 ·Updated 2022-03-11

Tableau CRM - Embedded dashboard doesn't refresh when opened consecutively in the Analytics tab

Einstein Analytics - Dashboards/Lenses

A Known Issue is causing the Tableau CRM Analytics tab to not refresh when opening embedded dashboards. Scenario 1) When opening the same dashboard consecutively in the Analytics tab, the dashboard does not refresh which still shows the previous record opened. Scenario 2) When opening a different...

Fixed - Summer '22 ·Reported By 7 ·Updated 2022-03-10

Keyboard Tab sequence not accurate when tabbing to an entity selector in new task window

When navigating with Shift+ Tab, focus will go to the input field instead of the Entity Selector

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-03-10

Issues with embedded chat not initiating

Live Agent , Omni-Channel

Customers might face issues with chat not initiating with the following error in the browser console: component: markup://embeddedServiceLiveAgentStateChat "Error in $A.getCallBack() [Cannot Read Properties of null (reading 'scrollHeight') ]"

Fixed - Summer '22 ·Reported By 0 ·Updated 2022-03-10

Community Users unable to use Temporary Verification Code due to login loop

Authentication , Communities

When a Community User is issued a Temporary Verification Code for MFA and attempts to login to their Community they are put into a login loop and unable to login.

Fixed - Summer '22 ·Reported By 14 ·Updated 2022-03-09

Salesforce Authenticator Connect screen does not display when [Turn Off Salesforce Classic for Your Org] is enabled

Authentication

Salesforce Authenticator Connect screen does not display when [Turn Off Salesforce Classic for Your Org] or [Hide Option to Switch to Salesforce Classic] is enabled and accessed from a mobile browser

Fixed - Summer '22 ·Reported By 5 ·Updated 2022-03-09

Accessibility: Mobile devices repeat previous tooltip

Disability and Product Accessibility

When reviewing tooltips on mobile, the previous tooltip is announced when arriving on the next tooltip.

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-03-09

Survey Send to List Feature Fails When Any of the Contact is Related to an Inactive Community User

Surveys

When sending a Survey using the option Send to List in the Survey builder, it fails when one of the contacts in the list is related to an inactive community user. This happens when 'Unique Link' and 'Don't require authentication box' are checked in the Invitation Link Settings.

Fixed - Summer '22 ·Reported By 5 ·Updated 2022-03-08

Non Admin Users can create default opportunity team but gets error when access the team members

User Interface , Winter 22

Users without "View Setup and Configuration" perm can create default opportunity team but gets error when access the team members

Fixed - Summer '22 ·Reported By 2 ·Updated 2022-03-08

Intermittently receiving error "invalid inResponseTo" when using community builder login page and logging in through SP-initiated SSO

Authentication , Communities , Winter 22

Customer is intermittently receiving "invalid inResponseTo" error when using builder login page, but is not experiencing the issue with the non-/s page that does not have a cache. This bug fix will remove the cache from the builder login page.

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-03-08

"Insurance Policies" and "Insurance Policy Participant" Cannot be added as Tab or Related List - Insurance Industries Extension

Health Cloud

Customers who have HC Provider Network Management add-on license currently do not have access to objects "Insurance Policies" and "Insurance Policy Participant" as Tab or Related Lists.

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-03-08

Unable to deactivate Service Resource when associated User is reactivated without Field Service perms

Field Service

Deactivating a User with Field Service permissions and subsequently reactivating the same user without Field Service permissions results in their associated Service Resource record being activated despite not having the required permissions.

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-03-08

Search UI component does not accomodate over of 5,000 products in search query and breaks pagination

B2B Commerce

Category search retrieving more than 5000 products causes pagination pages retrieving products past 5000 to fail with message: "Something went wrong while contacting the search provider (400 BAD_REQUEST). Contact your store admin with this reference code:"

Fixed - Summer '22 ·Reported By 0 ·Updated 2022-03-07

'Invalid URL' error in esw.min.js after Spring 22 release

Live Agent

After Spring 22 Release, The following error message is seen in browser console logs that is coming from esw.min.js file: Uncaught TypeError: Failed to construct 'URL': Invalid URL at d.getHostnameFromUrl (esw.min.js:43:250) at d.<anonymous> (esw.min.js:44:325)

Fixed - Summer '22 ·Reported By 18 ·Updated 2022-03-03

When changing the opportunity picklist value directly from the Forecast tab, the value of the label is set as the API value

When changing the opportunity picklist value directly from the Forecast tab, the value of the label is set as the API value. As a result, opportunity is not updated correctly. If you have translations for picklist value, It will not work correctly because the translated values will be updated as...

Fixed - Summer '22 ·Reported By 2 ·Updated 2022-03-03

"MALFORMED_QUERY: Disjunctions not supported" Exception when Flow executes in a user context with non-English locale.

While running a flow through a user context that has a non-English locale, it is getting failed because of a Get Element on Custom Metadata type (Bulk records) in Flow due to "MALFORMED_QUERY: Disjunctions not supported" Exception

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-03-03

Workflow email alert throws an ISE 931552131 when sent to >9 experience users through the Experience site

Workflow , Communities

There are multiple ways to replicate the issue in any org for example approval processes and workflows.

Fixed - Summer '22 ·Reported By 0 ·Updated 2022-03-03

The assignment rule behaves differently when run from the lowest territory vs run for the entire model, when it involves multi-select picklist field

Sharing

TM2 Rule containing filter condition on multi picklist field does not work with the “NOT + INCLUDES” operators when the multi picklist field does not contain any value. Also, the assignment rule may behave differently when run from the lowest territory vs run for the entire model. We should ensure that...

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-03-02

Intermittently Omni logout event is not firing though session is ended, which causes status out of sync

Omni-Channel

Intermittently Omni logout event is not fired though session is ended, which causes status out of sync.

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-03-02

Just viewing an account record on a flexi page updates the SystemModStamp fields.

Health Cloud

Due to an unexpected behavior just viewing an Account record where the Healthcare Appointment Scheduler component is added on the Flexi page updates the lastModifiedDate/ SystemModStamp fields on the record without any updates. The record being modified is expected the first time the component is...

Fixed - Summer '22 ·Reported By 0 ·Updated 2022-03-02

Gear icon in Campaign Member related list is misaligned when the related list is placed in narrow region of the page layout

Campaigns , Spring 22

In Spring'22, gear icon in Campaign Member related list is misaligned when the related list is placed in a narrow region of the page layout.

Fixed - Summer '22 ·Reported By 0 ·Updated 2022-03-02

Error observed when attempting to edit Einstein Search layout for a profile that has '/' in the profile name

Search , Lightning

Some customers may have observed that they encounter the following error message when attempting to edit an Einstein search layout for a custom profile that contains a forward slash ['/'] in the profile name. An internal server error has occurred An error has occurred while processing your request....

Fixed - Summer '22 ·Reported By 2 ·Updated 2022-03-01

Deployment of icons fail with an internal server error.

Metadata , Financial Services Cloud

Due to discrepancy in the metadata copy of sandbox clone/refresh process, the deployment of icons from sandbox orgs fails with an internal server error as below for some objects like InsurancePolicy, Interaction, etc. An unexpected error occurred. Please include this ErrorId if you contact support:...

Fixed - Summer '22 ·Reported By 0 ·Updated 2022-03-01

Totals in a Compare table are misaligned (left-aligned) in Dashboard when Subtotals is enabled

Service , Einstein Analytics - Dashboards/Lenses

Totals in a Compare table are misaligned (left-aligned) in Dashboard when Subtotals is enabled whereas the individual values are right-aligned. Alignment is fine in Lens/‘Edit Query and Widget’ modal and when Subtotals is not enabled.

Fixed - Summer '22 ·Reported By 3 ·Updated 2022-02-28

Delays encountered when managing Permission Set assignments in the Setup UI in orgs with a large amount of User records

Performance , User Interface

When managing Permission Set assignments through the Setup UI in orgs with a large amount of User records, users may experience delays and/or timeouts. This occurs due to queries running against the entire number of records in the large User table when the current Permission Set assignments are loaded....

Fixed - Summer '22 ·Reported By 2 ·Updated 2022-02-25

UserProvisioningRequest record is not created when "User Provisioning" is enabled and PermissionSet is assigned to a user

UserProvisioningRequest record is not created when "User Provisioning" is enabled and PermissionSet is assigned to a user

Fixed - Summer '22 ·Reported By 4 ·Updated 2022-02-24

history related list preview displays wrong date/time

Lightning

SUMMARY: The Original Value and New Value date/time fields on an entity history related list show in the system timezone instead of the org or user timezone. This only happens on the related list preview, it shows in the users timezone when we click through to show the full entity history related...

Fixed - Summer '22 ·Reported By 2 ·Updated 2022-02-24

Accessibility: The aria-controls Attribute on the Collapsible Drawer Button in the Path Component Contains an Invalid Value

Lightning , Disability and Product Accessibility

When expanding the fields in a step of a path, the aria-controls attribute on the drawer button contains an invalid value.

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-02-23

query to swap name/lastname with nickname doesn't work with sort columns with special handling for Customer Community Login User

API

query to swap name/lastname with nickname doesn't work with sort columns with special handling for Customer Community Login User Sample SOQL: SELECT Id, Name from User order by name

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-02-22

ActionPlanTemplateItemValue for Queue ownership stored as a ValueFormula using label. Reference will fail when Queue label name is updated.

Financial Services Cloud , Winter 22

Issue: ActionPlanTemplateItem assignment to Queue reference will become invalid if label name of Queue record is updated. Actual Result: Assignment to queue fails and reverts to invoking user default when the underlying queue label has been changed. Expected Result: No hard coded references...

Fixed - Summer '22 ·Reported By 2 ·Updated 2022-02-21

Formula field with Global Constant used in Trialforce org gets truncated in Sign up org.

Partner

Some customers have reported an issue where Global constants in flow formulas are truncated when signing up an org based on a Trialforce template.

Fixed - Summer '22 ·Reported By 4 ·Updated 2022-02-20

Missing Syncing field of Quote on the Rename Tabs and Labels in Setup

Summer 21

Missing Syncing field (Field Name: IsSyncing) of Quote on the Rename Tabs and Labels in Setup. In Spring '21, Syncing field was available on the Rename Tabs and Labels.

Fixed - Summer '22 ·Reported By 7 ·Updated 2022-02-18

Opportunity data update happens from Heroku into Salesforce causing the 'UNKNOWN_EXCEPTION

API , User Interface

->When Opportunity data update happens from Heroku into Salesforce customer is getting the below UNKNOWN_EXCEPTION error stacktrace 'UNKNOWN_EXCEPTION: An unexpected error occurred. Please include this ErrorId if you contact support with error Id (577348306)

Fixed - Summer '22 ·Reported By 2 ·Updated 2022-02-17

Embedded chat may fail to initiate after liveagent server switch

Live Agent , Omni-Channel

After live agent site switch, embedded service chat may fail to initiate on an external website.

Fixed - Summer '22 ·Reported By 3 ·Updated 2022-02-16

ISE when editing User record with specific UserLicense 'Sales Insights Integration User'

Platform , Winter 22

Customer has forecasting enabled and the UserLicense 'Sales Insights Integration User' provisioned in their org. Now Whenever they are trying to edit the user they're receiving an error and a Gack

Fixed - Summer '22 ·Reported By 3 ·Updated 2022-02-16

Update of VoiceCall fails when passing IVR data into custom checkbox field

CTI , Service

Trying to set a custom checkbox on the VoiceCall record to true by passing data from the IVR system does not update the "Queue Name".

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-02-16

Health Cloud: Care Program entities are inaccessible by Community Plus users by default

Health Cloud , Winter 22 , Spring 22

Health Cloud Care Program entities are *not* visible to Community Cloud Plus users by default and require the “Manage Health Cloud’ user permission be enabled. Sample Use Case: When debugging a Flow using Flow debugger and choosing community user as the running user, the "sObject type 'CareProgram'...

Fixed - Summer '22 ·Reported By 0 ·Updated 2022-02-16

Auth configuration Long text area field value is getting truncated

In Spring 21 - Auth configuration long text area field value is getting truncated when trying to access from configuration(authProviderConfiguration)in the custom authentication provider class.

Fixed - Summer '22 ·Reported By 11 ·Updated 2022-02-15

Inline edit on custom currency field within the Forecasting opportunity list, results in error

User Interface

Inline edit on custom currency field within the Forecasting opportunity list, results in error "Something unexpected happened, please refresh your page" and the page goes into infinite loading.

Fixed - Summer '22 ·Reported By 5 ·Updated 2022-02-15

Unlocked package creation fails when it has dependency on Financial Services Cloud Mortgage Objects in Flows.

Packaging , Financial Services Cloud

Due to unexpected behavior, unlocked package creation with dependency on Financial Services Cloud Mortgage Objects fails when the object is used in the "Create Record"/"Update Record" element of a flow.

Fixed - Summer '22 ·Reported By 2 ·Updated 2022-02-15

Aura Action Requests failing with "Invalid Request, no message" in Experience Builder

Communities

Users in Experience Builder will encounter the following error message intermittently: Invalid Request, no message

Fixed - Summer '22 ·Reported By 2 ·Updated 2022-02-15

Inline editing custom currency field in Forecasting Opportunity list converts the value as per Company currency

User Interface

When editing a custom currency field using inline edit in the opportunity list at the bottom of the Collaborative Forecast screen the value switches to the Company currency value and the original currency value is lost. Inline edit from Opportunity detail does not have this issue. The Edit page also...

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-02-15

Joined reports cannot be exported when in-app notifications are enabled for Transaction Security on Report Exports

Operational Analytics - Reports

When a Transaction Security Policy is created for Report Exports and in-app notifications are enabled, joined reports cannot be exported. Users trying to export joined reports will experience a time out followed by an internal server error.

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-02-15

Error while creating new Action Plan using Action Plan Template. #Data value exceed error

Action Plan "Name" field shows error while creating new Action Plan based on Action Plan Template. Setup: The Tasks in Action Plan Template (APT) should be dependent using the prerequisite feature and Subjects should have more than 255 chars combined. So basically, we need to create APT w/ 2 Tasks...

Fixed - Summer '22 ·Reported By 0 ·Updated 2022-02-15

With Einstein Search, converted Leads are returned as Top Results

Search

When Actionable Instant Results is enabled in Einstein Search Settings, converted Leads where the ConvertedContactId of the Lead has been deleted are still returned in Top Results of a global search. When this result is clicked, an error is returned if the user does not have the View Converted Leads...

Fixed - Summer '22 ·Reported By 0 ·Updated 2022-02-15

Edit Action override closes immediately on second load when using lightning:overlayLibrary

Lightning

When you override the Edit action with a Lightning Component that uses lightning:overlayLibrary so that the action is rendered in a modal, after the action is used once, use of the action results in the modal closing itself shortly after it opens.

Fixed - Summer '22 ·Reported By 8 ·Updated 2022-02-14

Spring'22 - Color of [Home] tab on classic UI is changed from blue to green

User Interface , Spring 22

From Spring'22, the background color of Home tab on Classic UI is changed from blue (#1797c0) to green (#4f9241).

Fixed - Summer '22 ·Reported By 4 ·Updated 2022-02-14

Calendar is not auto-scrolled to now when switching from a month view to a day/week/availability view that doesn't contain the current day

Activities

Calendar is not auto-scrolled to now when switching from a month view to a day/week/availability view that doesn't contain the current day.

Fixed - Summer '22 ·Reported By 2 ·Updated 2022-02-14

ChildCategories related list does not return any selectable fields in Layout Editor

Metadata , Salesforce DX

ProductCategory fields are not selectable in Layout Editor for Child Categories Related List

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-02-14

Accessibility: Headings are not hierarchal when searching results from a lookup field

Search , Disability and Product Accessibility

When reviewing the search results of a lookup field, the heading structure is not hierarchal. When reviewing the search results of a lookup field, the heading structure is out of order.

Fixed - Summer '22 ·Reported By 0 ·Updated 2022-02-14

HVS Prospects with a related Opportunity don't retain the Opportunity if they exit to a linked Sales Cadence

High Velocity Sales

Contacts and Person Accounts that enter a High Velocity Sales cadence can have opportunities associated to them if the "Relate Opportunities to Sales Cadences" HVS feature is enabled. However if one of these Prospects with a related Opportunity is put through a cadence that ends with a linked Sales...

Fixed - Summer '22 ·Reported By 13 ·Updated 2022-02-10

[Accessibility] OOTB Theme Layouts do not have proper focus.

Communities , Disability and Product Accessibility

Digital Experience Hero component isn't read by screen reader. Focus order is incorrect in the top navigation area (header). Mobile swipe order goes to the logo instead of the first menu option. HTML landmarks is missing on all pages. Mobile swipe order goes to the logo instead of the first menu...

Fixed - Summer '22 ·Reported By 6 ·Updated 2022-02-10

Non system admin presented with an Internal Server Error when Task Restriction rules use formula fields in the record criteria.

User Interface

Non system admin presented with an Internal Server Error on the record page when Task Restriction rules use formula fields in the record criteria. Error: "UNKNOWN_EXCEPTION: An unexpected error occurred. Please include this ErrorId if you contact support: 1062857158-4424354 (-1321785532)"

Fixed - Summer '22 ·Reported By 4 ·Updated 2022-02-10

Healthcare Diagnosis object "New Action" button in "Buttons, Links, and Actions" section leads to a Validation Error

Health Cloud

Healthcare Diagnosis object New Action button in "Buttons, Links, and Actions" section leads to a Validation Error

Fixed - Summer '22 ·Reported By 2 ·Updated 2022-02-10

[Accessibility] Field errors when creating assets are not present until submission

Disability and Product Accessibility

Field errors when creating assets are not present until submission. When creating an asset, the error messages appear only after clicking the save button for all the required fields. Error message should be provided immediately on leaving the mandatory fields blank.

Fixed - Summer '22 ·Reported By 2 ·Updated 2022-02-10

"Clip text" is default in some orgs' search result page.

Search

In some orgs which UI is based on LWC (e.g. Sandbox), a filed is shown with "Clip tex" option in search result page. But, default is "Wrap text". Ref: https://help.salesforce.com/s/articleView?id=sf.basics_search_records_lex.htm&type=5

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-02-10

In Service Report Template the list Sorting option is behaving differently in English and Spanish User language.

Field Service

In Service Report Template the list Sorting option is behaving differently in English and Spanish User language. Set order of list as descending when user language is English but when language is changed to Spanish it is showing Ascendente (Ascending)

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-02-10

AW component rendering in Voice Call tab while in ACW opened from OmniWidget doesn't

Service Cloud Console , Omni-Channel

ACW component on Voice Call record opened as the main tab from OmniWidget - My Work tab doesn't render

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-02-10

Accessibility: At 200% zoom Section Headers on record pages do not wrap text when editing

Disability and Product Accessibility

When editing a record at 200% section headings are being cut off. The text is not wrapped, therefore the user cannot see the whole heading.

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-02-10

Accessibility: The Android Talkback Screen Reader Cannot Announce the Link Role of Headings When Standard Objects are Used on Experience Cloud Sites

Communities , Disability and Product Accessibility

When standard objects such as Accounts and Contacts are used on Experience Cloud sites, the Android Talkback screen reader cannot announce the link role for headings such as Cases and Related Accounts.

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-02-10

Unable to create Custom Button/Link on Asset Downtime Period

Field Service

Unable to create custom button/link on Asset Downtime Period entity. In classic, no option exists to create a new button/link In LEX, an "Insufficient Provileges" error is displayed:

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-02-10

When Related List Quick Links section is wrapped/collapsed, refresh tab does not refresh the related lists which are not visible

User Interface , Lightning

On using workspace API method 'refreshTab' in lightning, the entire "Related List Quick Links" section will refresh depending upon the change in the number of records for a related child object. When user creates a new record for a child object, the portion of "Related List Quick Links" section which...

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-02-10

Opt out consent warning is not showing on the top of email composer for a opted out contact

Platform , User Interface , Lightning

If a contact has opted out and when we click on the email compose an warning message should be show as in below image but that does not happen

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-02-10

Accessibility: The Search Button Announces the Last Interactive Element to Have Received Focus On an Experience Builder Site Using the Webster Templat

Communities , Disability and Product Accessibility

On an Experience Builder site using the Webster template, tabbing to the Search button causes screen readers to announce the previously focused element. This issue is a complete blocker with JAWS, but not with NVDA. In JAWS, when the virtual PC cursor mode is enabled, it is impossible to access either...

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-02-10

[HVS] Intermittent Error 1499515872 when resuming a target in the Work Queue

High Velocity Sales

In random occasions, resuming a target in the Work Queue throws an error with ID 1499515872

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-02-10

iOS: Autoscrolling to the top occurs by tapping color picker in rich text without the field focus

Mobile , Communities

By tapping the color picker in rich text toolbar without the field focus on the rich text field, the autoscrolling to the top occurs when iOS device is used. Both Salesforce iOS app and browser(Safari) on iOS for Experience site (aka. community) are facing this issue.

Fixed - Summer '22 ·Reported By 0 ·Updated 2022-02-10

Accessibility: The Decorative Image Under Filters in the AppExchange Marketplace Has No Null Alt Text Tag

AppExchange , Disability and Product Accessibility

The decorative image under the Filters heading in the AppExchange Marketplace is exposed without a null alt text tag.

Fixed - Summer '22 ·Reported By 0 ·Updated 2022-02-10

Queue Management Controller does not allow-list LocationWaitlist

work.com

When clicking on a queue in queue management users will see a something we wrong error message

Fixed - Summer '22 ·Reported By 0 ·Updated 2022-02-10

Accessibility: Skip to Navigation Links Move to the Wrong Place

Lightning , Disability and Product Accessibility

When tabbing to and pressing enter on a Skip to Navigation link, focus moves to the wrong region.

Fixed - Summer '22 ·Reported By 0 ·Updated 2022-02-10

“Field Name to Display” in Object Calendar is not translated

Activities , User Interface

“Field Name to Display” in Object Calendar is not translated

Fixed - Summer '22 ·Reported By 0 ·Updated 2022-02-10

Salesforce App prompt to edit a single event or series inconsistently shown to user on mobile

Mobile

When editing and saving an event in the iOS & Android Salesforce app, the user prompt “Edit this event or all future events?” only shows up the first time or inconsistently. After attempting to edit an event a second or subsequent time, opening the DETAILS section of an event prior to editing (typically)...

Fixed - Summer '22 ·Reported By 0 ·Updated 2022-02-10

Email will send with blank body field when it's marked as required

Lightning

When a email is composed the html body is assigned with html markup, and when this field is marked as required it validates if the field has value instead of user input.

Fixed - Summer '22 ·Reported By 0 ·Updated 2022-02-10

Lightning Sync/EAC - Adding a 'Related To' event relation results in an email notification to attendees when using Salesforce to X sync

Outlook , Einstein Activity Capture

After an update is made to relate an event to a 'What', e.g., associating an Account via the event's 'Related To' (non-syncing) field, an event data sync to X (e.g. Outlook) is processed that causes an unnecessary email notification to be sent to attendees. This occurs after the event has already been...

Fixed - Summer '22 ·Reported By 2 ·Updated 2022-02-09

Custom fields for Healthcare Practitioner Facility do not sync into Care Provider Searchable Fields

Health Cloud

In an Health Cloud enabled org where the Care provider search configuration when set to custom fields on Healthcare Practitioner Facility , Custom fields for Healthcare Practitioner Facility do not sync into "CareProviderSearchableField" object which usually happens for Health care provider object

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-02-09

UniqueConstraint exception thrown when upgrading unlocked package due to picklist item case mismatch

Packaging , Platform , User Interface

A UniqueConstraint exception is thrown when customers upgrade an unlocked package if the case of one or more picklist values doesn't match the case used in the previous package version. For example, you can see this problem during an upgrade if the latest package version has the picklist value "None"...

Fixed - Summer '22 ·Reported By 0 ·Updated 2022-02-09

Email action in Partner community become inaccessible if most recent email is not visible to Partner user

Partner , Communities

Partner user can not use email action to send email through case if the most recent email is not visible due to 'Is Externally Visible' unchecked. The Email quick action shows an error message of 'You can't perform this action on this page.'

Fixed - Summer '22 ·Reported By 6 ·Updated 2022-02-08

Updates to an Event in S made shortly after the Event was Created are Not Synced to Exchange/O365

An event is created in S that is synced to X. If the event is then updated on a syncing field in S shortly after it was created (within a handful of minutes), the update is no-oped and the modified data is not synced to X. No changes are made by the user to the event in X during the short period of time...

Fixed - Summer '22 ·Reported By 2 ·Updated 2022-02-08

Mobile Publisher Community and Playground app - CMS Collection (Carousel) content viewing does not work properly

Mobile , Communities

When users tap to view content from a CMS Collection (Carousel) component in the Playground app or a Mobile Publisher Community app, they either see the content, but lose the back navigation option (on iOS) or see nothing happen (on Android). This issue does not occur in mobile browser or desktop br...

Fixed - Summer '22 ·Reported By 2 ·Updated 2022-02-08

Block changing data flow direction of feature parameters

Packaging

Block changing data flow direction of feature parameters - Actual Result data flow direction can be changed - Expected Result data flow direction cannot be changed once the package version which the parameter is included is uploaded as released

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-02-08

Mass Unschedule failed when unscheduling Service Appointments and Bundles together.

Field Service , Spring 22

Unscheduling failed when Service Appointments and Bundle together. This issue happens when unscheduling about more than 200 single select Service Appointments, or about more than 200 territories’ Service Appointments including Bundles.

Fixed - Summer '22 ·Reported By 0 ·Updated 2022-02-08

New from Template - end date is wrong template duration ends at 12AM

Service , Lightning

This issue is around forecasting in Service Workforce Engagement Management. When creating a new template that starts at 6pm with a duration of 6 hours, it shows 12am 2 days from start date instead of one.

Fixed - Summer '22 ·Reported By 0 ·Updated 2022-02-08

Row Lock error when Assigned Resource is removed from Service Appointment (or SA is unscheduled)

Field Service

Customers are seeing error "unable to obtain exclusive access to this record" whenever an Assigned Resource is removed from Service Appointment. The issue will only surface once Managed Package has been installed.

Fixed - Summer '22 ·Reported By 14 ·Updated 2022-02-06

Email Template has extra Spacing in Preview when there is email thread

Email Clients

Spacing (large gap) issue in preview mode between Header to body and body to footer when previewing an email from the Case feed using email template (with enhanced letterhead) and with email thread in case email action.

Fixed - Summer '22 ·Reported By 35 ·Updated 2022-02-04

SOQL is taking a long time (10+ seconds) to execute when a large size list is part of an OR expression

Apex

SOQL is taking a long time (10+ seconds) to execute when a large size list is part of an OR expression with another filter on the same field.

Fixed - Summer '22 ·Reported By 8 ·Updated 2022-02-03

Issue while accessing Work Type and Work Type Group Page Layout

Field Service , Spring 22

While opening the page layout for the Work Type and Work Type Group object we are facing error message. Unable to Access Page The value of a parameter contains a character that is not allowed or the value exceeds the maximum allowed length. Remove the character from the parameter value or reduce...

Fixed - Summer '22 ·Reported By 6 ·Updated 2022-02-03

Unable to rename 'Service Note' field on Service Appointment object

Field Service

Unable to rename Service Note field on Service Appointment object from Setup ->Rename Tabs and Labels

Fixed - Summer '22 ·Reported By 3 ·Updated 2022-02-03

The amount used on Maximun schedulable assets in Salesforce Scheduler shows twice the amount used in the Database.

The amount used on Maximun schedulable assets in Salesforce Scheduler shows twice the amount used in the Database.

Fixed - Summer '22 ·Reported By 3 ·Updated 2022-02-03

EAC: Start and End time of captured all-day-event doesn't render properly on Detail Page

Einstein Activity Capture

After creating All-day-event on office365, the synced event has the 12:00AM-12:00AM as Start and End time, but the captured event doesn't have the same time as start-end time. The Start and End time depends on user's timezone.

No Fix - Summer '22 ·Reported By 3 ·Updated 2022-02-03

List View Chart displays UNKNOWN_EXCEPTION if Title field is selected for Aggregate Field in Lightning Knowledge.

Knowledge , Lightning , Listviews

List View Chart displays UNKNOWN_EXCEPTION error if Title field is selected for Aggregate Field in Lightning Knowledge.

Fixed - Summer '22 ·Reported By 2 ·Updated 2022-02-03

Using Service Resource objects in Sharing Sets with access mapping causes NoDataFoundException for external users

Portal , Sharing , Sites , Communities , Field Service

When Service Resource and Service Appointment are set to the Organization-Wide Default values of Public Read/Write, and a Sharing Set exists to share the Service Resource, a NoDataFoundException can occur for External Users. This exception occurs when External users access the records in their Portal...

Fixed - Summer '22 ·Reported By 2 ·Updated 2022-02-03

While using the out of the box Lightning checkboxGroup, there is an Axe Expert violation for using aria attributes not allowed for the role

Lightning

While using the out of the box Lightning checkboxGroup, there is an Axe Expert violation for using aria attributes not allowed for the role Actual Result When we inspect the checkbox group, we will notice that the fieldset has aria-required="false" Expected Result Expectation...

Fixed - Summer '22 ·Reported By 2 ·Updated 2022-02-03

Duplicate Merging screen Address field has incorrect value

Potential duplicate records component shows incorrect address field value during merging of the duplicate records

Fixed - Summer '22 ·Reported By 2 ·Updated 2022-02-03

Accessibility: On Mobile Related List headers do not present themselves as Links

Listviews , Disability and Product Accessibility

Related list headers when navigating on related lists on mobile, the related lists do not announce they are actionable links to the screen reader user, therefore they do not know one of the ways they can interact with it

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-02-03

Unable to package ActionPlanTemplate metadata for custom object target entities

Lightning , Financial Services Cloud , Consumer Goods Cloud , Winter 22

Exporting Action Plan Templates configured for Custom Object target entity will fail during import into target org. This is especially true for unmanaged or managed package export and deployment. Actual: Package deploy error “Target Object: bad value for restricted picklist field: 01Ixx0000005ZP5EAM” Expected: Action...

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-02-03

Flow error when subflow have a Record variable which is "Available for output" and its API name is same as the API name of subflow in Parent flow

Flow

If subflow have a Record variable which is "Available for output" and its API name is same as the API name of subflow in Parent flow, the flow will fail with the following error during navigation: Unfortunately, there was a problem. Please try again. If the problem continues, get in touch with your...

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-02-03

Tableau CRM - Stacked Bar and Column charts with a Bar Segment order on absolute value

Einstein Analytics - Dashboards/Lenses

When a Stacked Bar or Stacked Column chart is ordered and has a defined Bar Segment, the values are sorted by their absolute value. This results in negative values appearing intermingled with the positive values.

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-02-03

Accessibility: Using Tab on a keyboard does not allow you to cycle through Experience Builder Menu items.

Communities

When using keyboard it is not possible to tab to or arrow through the Experience Builder menu items.

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-02-03

Unable to edit Macro Instructions

Service

Unable to edit Macros when the Report Chart Component is on the page layout.

Fixed - Summer '22 ·Reported By 0 ·Updated 2022-02-03

Unable to update bot dialog message

Einstein Bots

Bot dialog message is not updated when the dialog text 'router' is appended to the end.

Fixed - Summer '22 ·Reported By 2 ·Updated 2022-01-31

Incorrect displaying of message on Order Summary page for users without any orders

B2B Commerce

The “No Result Text” message should be displayed on the Order Summary Page for no orders when the filter is set and sorting is performed. The "No Order Text" message should be displayed on the Order Summary Page for no orders instead of the “No Result Text” when the Start and End filter is not ap...

Fixed - Summer '22 ·Reported By 0 ·Updated 2022-01-28

Tableau CRM - The list widget tooltip remains when the drop-down list disappears

Einstein Analytics - Dashboards/Lenses

When selecting a value in the list widget, hover over any value and a tooltip will appear and then If we click a value in the list while the tooltip is displayed, the list box disappears, but the tooltip remains.

Fixed - Summer '22 ·Reported By 2 ·Updated 2022-01-18

RELEASED

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