Spring '22
Trailblazer Community

Known Issues · Releases · Spring '22

Missing records for an Opportunity Trend Report

Opportunity Trend Reports may not contain all expected records that meet the report's criteria.

Fixed - Spring '22 ·Reported By 102 ·Updated 2022-05-27

Error:Must specify a non-empty label for the CustomObject

Salesforce DX

"Must specify a non-empty label for the CustomObject" when deploying a custom field to the target org using Org development model.

Fixed - Spring '22 ·Reported By 224 ·Updated 2022-05-23

We can't end the call. Try again error while trying to end the call (service cloud voice)

Service Cloud Voice

Agents sometimes see the error " We can't end the call. Try again " while trying to end an outbound call using the End call button.

Fixed - Spring '22 ·Reported By 13 ·Updated 2022-05-18

Integrations failing intermittently with HTTP 502 errors due to connectivity drop on edge servers

There is an intermittent issue where integrations may fail with a 502 HTTP error, due to an internal server that fails to connect within Edge Server. When the internal server gets reloaded as a result of a configuration update, there is a transient period where it is unavailable. This results in in-flight...

Fixed - Spring '22 ·Reported By 24 ·Updated 2022-03-30

Community User is not receiving Forgot password email if the user have the same username in Salesforce and Community

Communities , Winter 22

Community User is not receiving Forgot password email when Site.forgotpassword used to send reset password email.

Fixed - Spring '22 ·Reported By 21 ·Updated 2022-03-18

Related Lists Unavailable for Some Objects on Account in Health Cloud

The following Related Lists are not available on Account in Health Cloud currently. Clinical Encounter Identifier Care Performer Medication Care Registered Device Author Note Diagnostic Summary detail Healthcare Facility

Fixed - Spring '22 ·Reported By 9 ·Updated 2022-02-16

Tableau CRM - Recipe job status may not be accurate in Recipe tab in Data Manager

Einstein Analytics - Data Integration

When opening the Recipe tab from Data Manager | Dataflows & Recipes, the Run Status value may not accurately reflect the result of the recipe's last run.

Fixed - Spring '22 ·Reported By 7 ·Updated 2022-02-16

Delay in Processing Platform Events in Sandbox for Apex Triggers and Flows

Platform , Sandbox

In sandbox instances, there is a sporadic delay in processing platform events in Apex triggers, flows, and processes. Sometimes Apex trigger, flow, and process subscriptions fail in sandbox instances. The subscriptions stop and then are resumed later by the system from the latest stored unprocessed event...

Fixed - Spring '22 ·Reported By 72 ·Updated 2022-02-10

Error 992316024 in email from report subscription that contains two columns with the same label name

Operational Analytics - Subscriptions

An email with an error is received , when subscribing to a report that contains two columns with the same label name and attachment is selected

Fixed - Spring '22 ·Reported By 69 ·Updated 2022-02-10

Email template letterhead images are broken after instance migration

After an Instance Migration or Sandbox org is refreshed, the Letterhead images seem to be broken and the images do not show up on the letterheads

Fixed - Spring '22 ·Reported By 67 ·Updated 2022-02-10

Exception.getStackTraceString() does not work for custom exceptions with Spring'16

Apex , Spring 16

Exception.getStackTraceString() doesn't return a string when used in Custom exceptions

Fixed - Spring '22 ·Reported By 58 ·Updated 2022-02-10

Global Picklist Values are not displayed on Record Types of Event object when retrieving the metadata

Metadata

Global Picklist Values are not displayed on Record Types of Event object when retrieving the metadata as consequence they can't be deployed to other Org.

Fixed - Spring '22 ·Reported By 52 ·Updated 2022-02-10

Full sandbox copy stops near the end at 92%.

Sandbox

In organizations where standard fields are encrypted using "Deterministic - Case Insensitive" the copy may stop at around 92%. Please note that no error message is visible to the user and if a copy stops it will require manual intervention by Salesforce Support so please log a case to confirm whether...

Fixed - Spring '22 ·Reported By 36 ·Updated 2022-02-10

Date/Time Formula Field Returns NULL in Lightning and SOQL Queries

You may notice that certain Date/Time formula fields return NULL in Lightning and SOQL Queries, but display correctly in Classic. This issue will typically be seen in formula fields that reference number fields that return a single digit.

Fixed - Spring '22 ·Reported By 34 ·Updated 2022-02-10

Custom Relationship Fields and Custom Roll-up Summary Fields show incorrect values in Object Limits

Lightning

Custom Relationship Fields and Custom Roll-up Summary Fields show incorrect values in Object Limits

Fixed - Spring '22 ·Reported By 33 ·Updated 2022-02-10

Split view does not work for Task(activity) entity

Lightning

When a mass action button is added to the search layout Task records are losing Split View state when selected

Fixed - Spring '22 ·Reported By 29 ·Updated 2022-02-10

Duplicate actions may appear on Task Buttons, Links and Actions page under Setup

Activities , Lightning

Customers may observe duplicate Task layout metadata labels like "Defer", "UpdatePriority", "UpdateStatus" and "Edit Description", appended with _0, _1, _2, etc., when going to Object Manager > Tasks > Buttons, Links and Actions.

Fixed - Spring '22 ·Reported By 21 ·Updated 2022-02-10

Macro fails when performing email action with template including any Recipient.* handlebar merge field

Service , Service Cloud Console

Macro fails when performing email action with template including any Recipient.* handlebar merge field

Fixed - Spring '22 ·Reported By 20 ·Updated 2022-02-10

App Lock not released when Admin User enables/disables "Grant site users access to related cases"

When the user toggles the "Grant site users access to related cases" preference on or off, the yellow banner on the sharing settings page never goes away.

Fixed - Spring '22 ·Reported By 17 ·Updated 2022-02-10

Matrix report subscription with attachment fails

Operational Analytics - Reports , Operational Analytics - Subscriptions

Matrix report subscriptions with attachments might fail and show multiple total lines with missing data or send an email similar to the following: "Hi, We tried to render your subscribed report, but couldn't for this reason: 1598047156-69 (-1457219799) Try viewing the report in Salesforce. Here's...

Fixed - Spring '22 ·Reported By 17 ·Updated 2022-02-10

DateTime fields are not displayed correctly in some time zones in the new Winter'22 release

Activities , Winter 22

When you change your user's time zone, DateTime fields will not display the correct time. For example changing your time zone from Australia/Sydney to Australia/Melbourne the DateTime fields will show the time for (GMT+04:00) instead of (GMT+10:00).

Fixed - Spring '22 ·Reported By 16 ·Updated 2022-02-10

Non System admin cannot access Opportunity page when Campaign Influence related is added to the layout

Campaigns

Users with no "View Setup and Configuration" OR "View Developer name" cannot access Opportunity page when Campaign Influence related is added to the layout. Error ID: 2006971173-1157 (1224341097)

Fixed - Spring '22 ·Reported By 12 ·Updated 2022-02-10

Error assigning High Velocity Sales permission sets: "An unexpected error occurred."

Some production instances are producing an error similar to the following when attempting to assign a High Velocity Sales permission set to a user: "An unexpected error occurred. Please include this ErrorId if you contact support: 389833929-141058 (1788970163)"

Fixed - Spring '22 ·Reported By 12 ·Updated 2022-02-10

Error appears when trying to add Product with custom Date/Time field to Opportunity

Platform , Sales and Marketing , User Interface

If a custom Date/Time field is added to the search layout for Price Book Entry, then clicking "Add Product" on the Opportunity Related List can result in an internal server error.

Fixed - Spring '22 ·Reported By 11 ·Updated 2022-02-10

PATCH Callout in External Service Schema failing

Flow

PATCH callouts from External Services constantly fail with an "Error Occurred: Callout failed: null" error while other operations are OK.

Fixed - Spring '22 ·Reported By 9 ·Updated 2022-02-10

Package upgrade fails if Custom Metadata Type visibility is changed from package protected to namespace protected

Packaging , Partner

Package upgrade fails if Custom Metadata Type visibility is changed from package protected to namespace protected: This app can't be upgraded. There are problems that prevent this package from being installed. You can't set the visibility for a Custom Metadata Type to Namespace unless you are in a...

Fixed - Spring '22 ·Reported By 9 ·Updated 2022-02-10

After email successfully sent through HVS, the prospect gets stuck on that step

High Velocity Sales

Some users are seeing that prospects become stuck on a High Velocity Sales email step (both automated and manual) after an email is successfully sent by that step. The step will show as "In Progress" for several hours even though the email was successfully sent. Please contact support if you find...

Fixed - Spring '22 ·Reported By 8 ·Updated 2022-02-10

Opportunity Deal Change Highlights Hover Not Showing Anything

The "Opportunity Deal Change Highlights" feature for unlimited edition orgs displays red or green text in list views and upon hover, should show details about specific changes to close date and amount fields. Currently, the red/green text does show but hovering will not show any details due to a...

Fixed - Spring '22 ·Reported By 6 ·Updated 2022-02-10

Lightning issue - Workspace error - "We're reporting this as error ID: -1687991353"

Lightning

When a user clicks on the edit button a Tab is opened which is handled by functions to handle the above events. In this functions various workspace.closeTab() and workspace.openTab() functions are called. Actual result: The customer is getting an error "We're reporting this as error ID: -1687991353" Expected...

Fixed - Spring '22 ·Reported By 5 ·Updated 2022-02-10

"There is already a Child Relationship named XXX on XXX" error occurs on sync of cross-org connect after Winter '22

User Interface , Lightning , Winter 22

When an external object and its parent object have already been synced, if we try to sync another object which has a lookup field to the same parent object, we get the following error. -- <Field Name>: There is already a Child Relationship named XXX on XXX -- Sync of the object itself is...

Fixed - Spring '22 ·Reported By 5 ·Updated 2022-02-10

Unable to mute Read access to a Formula field

User Interface

Muting Read access to a formula field with a Muting Permission Set within a Permission Set Group silently fails.

Fixed - Spring '22 ·Reported By 5 ·Updated 2022-02-10

Campaign Member fields are showing up in Campaign related List on Account page layout

Campaign member fields are available for adding to the campaign related list on Accounts page layout. This behavior is not intended.

Fixed - Spring '22 ·Reported By 5 ·Updated 2022-02-10

Record preview in global search in a Community appears to flash/flicker when previewing Knowledge Article

Record preview in global search in a Community appears to flash/flicker when previewing Knowledge Article

Fixed - Spring '22 ·Reported By 5 ·Updated 2022-02-10

All Sharing records are copied to Partial and templated sandboxes regardless of objects selected, which may prevent sharing rule recalculation.

Sharing , Sandbox

Currently Partial and templated Full sandbox copies will copy all Sharing rows from production, including those for objects not included in the template. This does not inhibit most sandbox operations but, in the case of very large organizations with complex sharing it may cause it to be impossible to...

Fixed - Spring '22 ·Reported By 5 ·Updated 2022-02-10

OpportunityLineItem 'Name' is Null in trigger/flow after insert

Apex , Flow

OpportunityLineItem 'Name' is Null in trigger/flow after insert. Hence flows/triggers which were built with criteria on 'Name' field value of OpportunityLineItem, will not be giving the expected results.

Fixed - Spring '22 ·Reported By 4 ·Updated 2022-02-10

Error when viewing Duplicate Record Sets using split view and data fails to load

Listviews

Error when viewing Duplicate Record Sets using split view and data fails to load. User cannot switch back to table view (where issue does not occur).

Fixed - Spring '22 ·Reported By 4 ·Updated 2022-02-10

[Campaign Member Type] recordtype translation is not displayed in Lightning

Translation is not displayed when the record type is displayed via [Campaign Member Type] on Lightning. If you use Salesforce Classic, It works fine. The related bug (https://trailblazer.salesforce.com/issues_view?id=a1p4V000001lMrNQAU) has been fixed on the backend, however, in order to display the...

Fixed - Spring '22 ·Reported By 4 ·Updated 2022-02-10

Insert Image via RTE in custom Rich Text Area field will generate "There was a problem uploading the file." for some .jpg files

Lightning

Insert Image via RTE in custom Rich Text Area field will generate "There was a problem uploading the file." for some .jpg files.

Fixed - Spring '22 ·Reported By 4 ·Updated 2022-02-10

Tab "Splash Page Custom Link" cannot be removed from subscriber orgs via package upgrade

AppExchange , Packaging

If a partner sets the "Splash page custom link" field on a tab and uploads a mannaged package with that tab, the partner cannot remove the "Splash page custom link" in subscriber orgs via a package upgrade.

Fixed - Spring '22 ·Reported By 4 ·Updated 2022-02-10

Setup: Holidays does not show the hyperlinks when clicked on 'Go to List'

Winter 22

Actual Result Holidays do NOT show the hyperlinks when clicked on 'Go to list »' Expected Result Holidays should show the hyperlinks when clicked on 'Go to List'

Fixed - Spring '22 ·Reported By 3 ·Updated 2022-02-10

Record name values of the related list “Survey Invitations and Responses” are not correct

Surveys , Winter 22

Record name values of the related list “Survey Invitations and Responses” are not correct. This issue happens since the Winter'22 release.

Fixed - Spring '22 ·Reported By 3 ·Updated 2022-02-10

Unable to use Contact/Account fields as formula in Loyalty Program Member object

As part of Loyalty management, Contact and Account fields were not visible when tried to create a formula on Loyalty Program Member Object even though the look up relationship exists.

Fixed - Spring '22 ·Reported By 3 ·Updated 2022-02-10

[Accessibility] Links for Topics are not different from regular text

Disability and Product Accessibility

Links are not differentiated from regular text. When navigating through the links, the text and links are not different from one another and this makes it hard for users to determine if it is a link or not.

Fixed - Spring '22 ·Reported By 3 ·Updated 2022-02-10

Permission Set Group update fails when a Perm Set has reference to a Record Type on a deleted Object

Permission Set Group update fails when a Perm Set has reference to a Record Type on a soft-deleted custom object

Fixed - Spring '22 ·Reported By 3 ·Updated 2022-02-10

Account.Name and Account.Id in Formula field is not Rendered in LEX when Sharing Activities is enabled

Activities

When Sharing Activities is enabled in the org, Account.Name and Account.Id in Formula field is not Rendered in LEX correctly. The issue is not reproduced on Classic. On record detail page, the formula values are not rendered until we click [Edit] Button. On related list, the formula values are...

Fixed - Spring '22 ·Reported By 3 ·Updated 2022-02-10

Lookup filter installed from org-dependent ULP cannot be updated/removed through UI

Platform , User Interface

Lookup filter installed from org-dependent ULP cannot be updated/removed through UI

Fixed - Spring '22 ·Reported By 3 ·Updated 2022-02-10

Survey throws flow error when Boolean field is skipped with DataMapper configured

Surveys

When a question is skipped, the Boolean variable takes the default input value of null, whereas the platform expects either a TRUE/FALSE value in the record create node configured for the DataMapper.

Fixed - Spring '22 ·Reported By 2 ·Updated 2022-02-10

Error when attempting to configure build in Einstein Article Recommendations in new refreshed Sandbox

During full copy sandbox from prod, if a sandbox has existing data in ServiceAISetupDefinition, it tends to merge data from production with existing data in sandbox leading to duplicate value errors. ServiceAISetupDefinition https://developer.salesforce.com/docs/atlas.en-us.api_meta.meta/api_met...

Fixed - Spring '22 ·Reported By 2 ·Updated 2022-02-10

After seeing 150 limit events exceeded warning message, removing unnecessary calendars won't show hidden events soon

Activities , Lightning

After seeing 150 limit events exceeded warning message, removing unnecessary calendars won't show hidden events soon.

Fixed - Spring '22 ·Reported By 2 ·Updated 2022-02-10

Unable to view Choice related picklist options under picklist resource type for a screen flow converted from Autolaunched flow.

Flow

Unable to view choice related [Choice, Record Choice Set, Picklist Choice Set] picklist values for resource type under Choice field of picklist component for a screen flow converted from autolaunched flow. For any screen flow, we are able to find "choice" related picklist values under resource type...

Fixed - Spring '22 ·Reported By 2 ·Updated 2022-02-10

Intelligent Form Reader May Not Update Fields on Custom Objects

Using Intelligent Form Reader, once a document is received and added to a Document Checklist Item, using Review to update the related document with the fields from the OCR may not work for custom objects.

Fixed - Spring '22 ·Reported By 2 ·Updated 2022-02-10

[Accessibility] Feed component has an incorrect "Publisher" heading if not configured for the user

Chatter , Disability and Product Accessibility

Due to lack of permissions, Feed component will not have content, but will still have the heading present in the DOM tree.

Fixed - Spring '22 ·Reported By 2 ·Updated 2022-02-10

Accessibility: Experience Builder Site Logos are Incorrectly Coded as Links

Communities , Disability and Product Accessibility

Experience Builder site logos (cBrandingLogo and forceCommunityThemeLogo) are incorrectly coded as links which are announced twice by the NVDA and Talkback screen readers.

Fixed - Spring '22 ·Reported By 2 ·Updated 2022-02-10

Return Order APIs not exposed to Platform Integration User for SFRA for Salesforce Order Management

Salesforce Order Management

Shoppers attempting to initiate a return from an item from an order using SFRA module for Salesforce Management do not see that return was initiated. This is due to the return order APIs not being exposed to the platform integration user who is the user responsible for processing the return request.

Fixed - Spring '22 ·Reported By 2 ·Updated 2022-02-10

Accessibility: The Password Reset Heading is not Marked Up on Experience Builder Sites

Communities , Disability and Product Accessibility

While the RESET PASSWORD text on the Forgot Your Password pages of Experience Builder sites is visually shown as a heading, it is not programmatically marked up for assistive technology users to recognize it as a heading.

Fixed - Spring '22 ·Reported By 2 ·Updated 2022-02-10

The "View Duplicates" screen presents the "API Names" instead of the labels of values in picklist Fields that have a dependency configured

User Interface

If you set up a Field Dependency between two Fields and then you present the controlled Field in the "View Duplicates" screen the values that are shown are the "API Names" and not the appropriate labels.

Fixed - Spring '22 ·Reported By 2 ·Updated 2022-02-10

Unable to save Auth. Provider using AuthProviderPluginClass Class when the logged in user language is not English

Authentication

When you try to create Custom Auth. Provider using out of the box AuthProviderPluginClass Class as per the documentation (https://developer.salesforce.com/docs/atlas.en-us.apexref.meta/apexref/apex_class_Auth_AuthProviderPluginClass.htm) -- saving the Auth. Provider fails with the following message (translated...

Fixed - Spring '22 ·Reported By 2 ·Updated 2022-02-10

"Duration and EndDateTime must match" error when IsAllDayEvent is passed by defaultFieldValues

Activities

If we pass IsAllDayEvent as the default value of creating new Event modal form, "Duration and EndDateTime must match" error occurs when saving the event. /lightning/o/Event/new?defaultFieldValues=IsAllDayEvent=true

Fixed - Spring '22 ·Reported By 2 ·Updated 2022-02-10

Inconsistent behavior when granting CRUD for 'Survey Subject' in Permission Set

Background: For Survey Subject the "Related Object Record" lookup can point to Account, Asset, Campaign, Case, Chat Transcript, Contact, Event, Lead, Opportunity, Order, Product, Service Appointment, Service Resource, Solution, Task, User, Work Order, or any custom object. Issue 1 : [Permission...

Fixed - Spring '22 ·Reported By 2 ·Updated 2022-02-10

Closing Task in Timeline, strikethrough line appears delayed

Activities , Lightning

When closing Task in Timeline the strikethrough line appears with the delay or sometimes only after the click off the Task.

Fixed - Spring '22 ·Reported By 2 ·Updated 2022-02-10

Click-to-dial icon on Task/Event phone fields not appearing

CTI , Spring 21

Click-to-dial icon on Task/Event phone fields not appearing from Spring '21.

Fixed - Spring '22 ·Reported By 2 ·Updated 2022-02-10

Lightning Sync - Contacts do not sync from Salesforce to Exchange when users are in multiple sync configurations

Email Clients

Lighting sync users can exist in 2 lightning sync configurations. One being assigned by their Profile and the other assigned by their User name. The User assignments should take precedent. However users may notice records do not sync as expected based on the second user based profile they are added...

Fixed - Spring '22 ·Reported By 2 ·Updated 2022-02-10

Timeout Changing Login Access Policies

Platform , User Interface

When admins are trying to change the login access policies they are seeing a time out error

Fixed - Spring '22 ·Reported By 2 ·Updated 2022-02-10

In Lightning Experience, registering Identity Verification cannot proceed due to sameorigin violation

Authentication , Lightning

In Lightning Setup pages registering for Identity Verification or Two Factor Authentication causes the registration page to have an error and be inaccessible due to 'sameorigin' violation caused by Clickjack Protection. The origin is <mydomain>.lightning.force.com and the registrationInterstitial is...

Fixed - Spring '22 ·Reported By 2 ·Updated 2022-02-10

[Accessibility] On Mobile there is a hidden heading on list views in Ember themed experiences with Custom Objects

Listviews , Disability and Product Accessibility

When navigating through a Custom Object list view page on Ember communities on Android and IOS, there is a hidden heading level 1.

Fixed - Spring '22 ·Reported By 1 ·Updated 2022-02-10

[Accessibility] User Profile menu on Ember Theme does not provide screen readers the ability to close the menu

Disability and Product Accessibility

The User Profile Menu on Ember Theme do not provide screen reader users the ability to close the drop down menu. The focus is moved to 'Back' button instead of going back to the main page.

Fixed - Spring '22 ·Reported By 1 ·Updated 2022-02-10

Discrepancy in Einstein Case Classification Performance Dashboard Results

Einstein Analytics - Dashboards/Lenses

Dashboard results for Einstein Case classification are incorrect. Even though when the user selects the pick list value other than top 3 recommended values, the CC dashboard shows the final value matches the recommended value.

Fixed - Spring '22 ·Reported By 1 ·Updated 2022-02-10

Existing description translations still appear in translated surveys even if the original Survey description is removed

Surveys

Existing description translations still appear in translated surveys even if the original Survey description is removed for all the survey versions

Fixed - Spring '22 ·Reported By 1 ·Updated 2022-02-10

OldMyDomainURL console page redirecting to servicedesk page instead of console page

Service Cloud Console

OldMyDomainURL/console page redirecting to NewMyDomainURL/ui/support/servicedesk/ServiceDeskPage instead of NewMyDomainURL/console. Due to which, the visual force pages or aura pages after redirection shows invalid url error. This scenario is observed when the new myDomain URL is enhanced domains with...

Fixed - Spring '22 ·Reported By 1 ·Updated 2022-02-10

Accessibility: Record list actions (log a call, create a new task, or create a new event, etc.) are not available on tablet devices

Listviews , Disability and Product Accessibility

Record list actions (log a call, create a new task, or create a new event, etc.) are not available on tablet devices. When using a tablet device, the record actions are not displayed.

Fixed - Spring '22 ·Reported By 1 ·Updated 2022-02-10

[Accessibility] Unable to Change Asset Owner on mobile devices

Disability and Product Accessibility

When attempting to change the owner on an asset, the Change Owner icon is not present as seen on other objects.

Fixed - Spring '22 ·Reported By 1 ·Updated 2022-02-10

Accessibility: Third uiTabItem in Record Information Tab component will appear clickable even if it is set to "none".

Disability and Product Accessibility

The third tab within the Record Information Tab component will appear clickable even if it is set to "none". The third uiTabItem is clickable but blank.

Fixed - Spring '22 ·Reported By 1 ·Updated 2022-02-10

Lightning Console Opportunity Tab is unresponsive after updating Opportunity Split

Lightning

Lightning Console Opportunity Tab is unresponsive after updating Opportunity Split

Fixed - Spring '22 ·Reported By 1 ·Updated 2022-02-10

While creating new opportunity from Contact, Probability is blank if we have a single predefined value for Stage

Platform , Sales and Marketing

While creating new opportunity from Contact, Probability is blank if we have a single predefined value for Stage

Fixed - Spring '22 ·Reported By 1 ·Updated 2022-02-10

Accessibility: Image alt text is always null for customer supplied images in ESW deployments

Live Agent , Disability and Product Accessibility

When embedding a Live Agent chat in a web page, the generated code does not include alt tags for images.

Fixed - Spring '22 ·Reported By 1 ·Updated 2022-02-10

[Accessibility] Buttons on the Assistant component for leads and opportunities is announced twice by screen readers

Disability and Product Accessibility

When navigating through the Assistance component, the action buttons are announced twice.

Fixed - Spring '22 ·Reported By 1 ·Updated 2022-02-10

Starting winter '22 performing a SOQL query on DocumentChecklistItem object with a ParentRecordId null filter fails with an internal server error.

Apex , Financial Services Cloud

Since winter '22 upgrade due to an unexpected behavior performing a SOQL Query on DocumentChecklistItem Object with a ParentRecordId filter fails with an internal server error. The error looks like below: An unexpected error occurred. Please include this ErrorId if you contact support: 1667921058-68702...

Fixed - Spring '22 ·Reported By 1 ·Updated 2022-02-10

Business License entity does not have Notes as related list

The Business License entity does not have Notes as related list

Fixed - Spring '22 ·Reported By 1 ·Updated 2022-02-10

[Accessibility] Path with hidden fields is still accessible with keyboard functionality

Disability and Product Accessibility

When fields are collapsed and the details are hidden within a path component, the focus is still navigating to the "Edit" button as if the Show Details menu is expanded. When the details are hidden, the focus should not navigate to a hidden "Edit" button.

Fixed - Spring '22 ·Reported By 1 ·Updated 2022-02-10

Personal Account Bulk Upsert Time Out

API

In specific scenarios, for some customers, encryption checks consume more resources than normal, leading to Apex Timeouts during Bulk upsert actions.

Fixed - Spring '22 ·Reported By 1 ·Updated 2022-02-10

Accessibility: Profile icon is labeled as "link" with no clear description

Disability and Product Accessibility

When you tab to navigate to the profile icon and click Enter or Space to launch the menu, the subsequent profile icon reads as "link" without a description that it will launch your Chatter profile.

Fixed - Spring '22 ·Reported By 1 ·Updated 2022-02-10

In Actions & Recommendations, filter does not work properly in non-English Languages

Lightning

In Actions & Recommendations, the filter does not work properly in non-English Languages.

Fixed - Spring '22 ·Reported By 1 ·Updated 2022-02-10

Action Plan Dependent Tasks will not be created when the user does not own Action Plan record in Private sharing model org

Financial Services Cloud

Action Plan dependent tasks creation fails when the task is completed by the user without access to the associated Action Plan record and Action Plan Template.

Fixed - Spring '22 ·Reported By 1 ·Updated 2022-02-10

Unable to Rename FSC Standard Awards object

Financial Services Cloud

Unable to Rename FSC (Financial Services Cloud) Standard Awards object

Fixed - Spring '22 ·Reported By 1 ·Updated 2022-02-10

Formula Field with Image on Related List View Expanding Row Height

Lightning , Winter 21

Formulas with images in them have a bottom margin height of 12 px added, causing the image to be raised above the rest of other displayed fields and is expanding the overall row height. This behavior is observed when including these formula fields on related lists.

Fixed - Spring '22 ·Reported By 1 ·Updated 2022-02-10

The "Log a call" (a docker composer) modal puts the initial focus on the Save button at the bottom of the pop-up.

Disability and Product Accessibility

The "Log a call" pop-up puts the initial focus on the Save button instead of on the first element at the top of the modal dialogue.

Fixed - Spring '22 ·Reported By 1 ·Updated 2022-02-10

Report Subscriptions may intermittently send the regular email but not include the attachment

Operational Analytics - Reports , Operational Analytics - Subscriptions

Some customers are reporting that properly configured report subscriptions that have attachments regularly can intermittently show the same email implying a file should be attached to the email, but there is none. However, if one has never received the report subscription attachment after properly...

Fixed - Spring '22 ·Reported By 1 ·Updated 2022-02-10

Querying an external reference object with Multi select picklist is throwing Error 1990597465-59789 (2131351493)

Apex , API

Querying an external reference object with Multi select picklist is throwing Error 1990597465-59789 (2131351493)

Fixed - Spring '22 ·Reported By 1 ·Updated 2022-02-10

UserRecordAccess HasReadAccess is false on Record Types for users without View Setup and Configuration profile permission

Apex , Sharing

UserRecordAccess HasReadAccess field of any RecordType record returns "false" for a user whose profile does not have "View Setup and Configuration" permission

Fixed - Spring '22 ·Reported By 1 ·Updated 2022-02-10

Accessibility: The Name and Assigned To Fields in a Lead's Internal Activity / Reminder Tab are not Labeled

Disability and Product Accessibility

While editing a lead's Internal Activity / Reminder, the Name and Assigned To fields are not programmatically labeled for assistive technology users.

Fixed - Spring '22 ·Reported By 1 ·Updated 2022-02-10

In Messaging, cannot end a session when a content document is sent, and then the source file deleted, before ending the session.

Messaging

In Messaging, cannot end a session when a content document is sent, and then the source file deleted, before ending the session.

Fixed - Spring '22 ·Reported By 1 ·Updated 2022-02-10

"duplicate value found" error message is in both English and the User's language when attempting to save a duplicate unique field value

User Interface , Lightning

When using Salesforce in a supported language other than English, the "duplicate value found" error message is in both English and the other language when attempting to save a duplicate unique field value on a record.

Fixed - Spring '22 ·Reported By 1 ·Updated 2022-02-10

Internal Server Error -1419716016 When Clicking Gear In Activity Timeline

In some orgs with multi-currency enabled, if a custom currency field is on the Event compact layout, then on records such as account or opportunity, the activity timeline will be completely empty. Also, clicking the gear on the activity timeline will result in an internal server error.

Fixed - Spring '22 ·Reported By 0 ·Updated 2022-02-10

Create shift from template - Time zone handling errors

Field Service

Trying to create a new Shift from the template while using time zone "Europe/London" causes errors to be thrown from the UI.

Fixed - Spring '22 ·Reported By 0 ·Updated 2022-02-10

Intelligent Form Reader- Duplicate values error received using Transform Document for multi page document with duplicate fields

Health Cloud

Transforming document in Intelligent Form Reader is transforming all pages despite selecting custom pages. This is causing the data to be duplicated hence no data is populated on the final record creation.

Fixed - Spring '22 ·Reported By 0 ·Updated 2022-02-10

Cant rename "Visitor Address" lookup field on Location object.

Lightning

When attempting to rename the "Vistors Address" field label under the location object, it saves without error however, the change is not reflected in the org.

Fixed - Spring '22 ·Reported By 0 ·Updated 2022-02-10

Accessibility: List View tables are Missing Captions that Describe their Content

Listviews , Disability and Product Accessibility

Screen readers read a mishmash of table coordinates and column headings to make up for the missing caption.

Fixed - Spring '22 ·Reported By 0 ·Updated 2022-02-10

Sales Agreement in the related tab of an Account record is not showing any data on hover

Manufacturing Cloud , Winter 22

The Sales Agreement record (under the Related section of an Account) shows a blank modal on hover in the compact layout even though the data exists. Actual Result: The Salesforce Agreement data is not visible on hover. Expected Result: The data should be visible.

Fixed - Spring '22 ·Reported By 0 ·Updated 2022-02-10

Retail Store object is not available as secondary object while creating custom report types even though a look up relationship exists

Operational Analytics - Reports , Consumer Goods Cloud

Order object has lookup relationship with retail store object after enabling below order settings. While creating new report types there are two issues mentioned in repro section.

Fixed - Spring '22 ·Reported By 0 ·Updated 2022-02-10

Accessibility: The NVDA and Talkback Screen Readers Double Speak the Help, Next, Pause and Previous Buttons in Screen Flows

Flow , Disability and Product Accessibility

When moving through screen flows, the NVDA and Talkback screen readers announce the Help, Next, Pause and Previous buttons twice.

Fixed - Spring '22 ·Reported By 0 ·Updated 2022-02-10

Sync of Opportunity object gacks in Winter '22

Lightning , Winter 22

NPE (Null Pointer Exception)/Gack Error occurs when we try to sync the Opportunity object in 234. We can never sync that object.The same might occur on other objects too depending on fields the objects have. - Actual Result The gack occurs. We cannot sync the object. - Expected Result No...

Fixed - Spring '22 ·Reported By 0 ·Updated 2022-02-10

Salesforce CDP CDPDay function returns a date that is expected date minus 1 day

CDP

Within CDP, when using the CDPDay() function, it will currently display data as it is received from the server, which is based on UTC. This can then cause the CDPDay function to return a date that is the expected date minus 1 day.

Fixed - Spring '22 ·Reported By 0 ·Updated 2022-02-10

"New" button not visible for users without access on Profile field on related list or related lists quick links when the profile field is displayed

If the profile field is displayed on an object related list or related lists quick links and the user does not have access to the profile field, the new button is not displayed.

Fixed - Spring '22 ·Reported By 0 ·Updated 2022-02-10

Owner field is not available in CRT based off RetailStore object

Consumer Goods Cloud

Owner field is not available in CRT based off RetailStore object.

Fixed - Spring '22 ·Reported By 0 ·Updated 2022-02-10

Duplicate App entry in the app launcher after overriding the app name under Translation workbench override for Managed package App

AppExchange , Packaging , User Interface , Lightning

Duplicate App is showing in the app launcher after overriding the app name under Translation workbench override for Managed package App When you create override, there are two translations for app, one with Namespace installed from the package and one without Namespace created on the subscriber side. App...

Fixed - Spring '22 ·Reported By 0 ·Updated 2022-02-10

List emails sent to views that have "equals to" filters containing an apostrophe will fail

Listviews

Given - Contact views that are created with "Account name" "equals to" "<Something with an apostrophe>" If a list email is sent to this view, the list email will fail. The list email will show as canceled and an email is sent to the user with the following information: Error code: UNKNOWN_EXCEPTION Error...

Fixed - Spring '22 ·Reported By 0 ·Updated 2022-02-10

Using Dialer to call a number in a recently added Area Code may result in Invalid Number error

Service

Using Dialer to call a US number in a recently added Area Code may result in Invalid Number error.

Fixed - Spring '22 ·Reported By 0 ·Updated 2022-02-10

Lightning Knowledge Migration Tool would merge multiple article types to one record type

Service , Knowledge , Lightning

When the classic Knowledge contains 37 or more Article types, Lightning Knowledge Migration Tool considers articles with prefixes KA(A-Z) and KA(a-z) as same and maps to same record type. i.e., KAA and KAa records mapped to one record type ; KAB and KAb records are mapped to another record type. Ideally...

Fixed - Spring '22 ·Reported By 0 ·Updated 2022-02-10

Saving values to transcript with deployment API will overwrite any changes to those values made during the chat, when the chat ends

API , Live Agent

Saving values to transcript with deployment API is overwriting any changes to those values made during the chat, when the chat ends.

Fixed - Spring '22 ·Reported By 0 ·Updated 2022-02-10

[Accessibility] Record List announces a breadcrumb navigation region when no breadcrumb interaction is present.

Disability and Product Accessibility

When navigating through a page containing a Record List assistive technology will announce a breadcrumb navigation region that does not exist.

Fixed - Spring '22 ·Reported By 0 ·Updated 2022-02-10

Error When Submitting Survey If Good/Bad Labels Are Blank

If a survey is created and on any of the questions, the lowest/highest scores (default Bad and Good, respectively) are removed at time of creation, the survey will be unable to be submitted due to an error. In the survey builder, even if these values are blanked out, there is no validation that occurs,...

Fixed - Spring '22 ·Reported By 0 ·Updated 2022-02-10

[Accessbility] NVDA screen reader does not read out login errors

User Interface

Login form submission errors are not read to NVDA screen readers, and in some cases not displayed at all (i.e. for empty fields).

Fixed - Spring '22 ·Reported By 0 ·Updated 2022-02-10

After-Save Record-Trigger Flow Fails to Fire When Update Done By Approval Process Field Update

Apex , Flow , Lightning

After-Save Record-Trigger Flows don't execute when an Approval Process updates a record field using a field update with "Re-evaluate Workflow Rules after Field Change" option enabled. - Actual Result After-Save Record-Trigger Flow doesn't execute. - Expected Result After-Save Record-Trigger...

Fixed - Spring '22 ·Reported By 192 ·Updated 2022-02-03

Article View Count doesn't increment correctly when articles are viewed in Lightning

Knowledge , Lightning

Customers may observed that an article's view count doesn't increase by the expected number of views after an article is viewed in Lightning, but views in Classic are reflected on the respective article's view count in Lightning.

Fixed - Spring '22 ·Reported By 98 ·Updated 2022-02-03

Script thrown exception in Apex callouts

Apex

When a server responds to an apex callout with empty response body along with Content-Encoding header set to gzip, apex throws System.CalloutException: Script-thrown exception

Fixed - Spring '22 ·Reported By 67 ·Updated 2022-02-03

Tableau CRM - Data Sync does not run on schedule, may prevent Dataflows from running

Einstein Analytics - Data Integration

A known issue is causing some Data Sync jobs to fail to run on schedule. This puts them into a state where they may also prevent Dataflows related to the synced objects from running. This may manifest as an error like the following when attempting to run a Data Sync job: "Can't queue sync to run" It...

Fixed - Spring '22 ·Reported By 37 ·Updated 2022-02-03

Lightning/Einstein Activity Capture Sync - Contacts Not Syncing from/to Salesforce to Exchange

Platform , Email Clients , Outlook , Lightning , Einstein Activity Capture

Lightning/Einstein Activity Capture syncing of Contacts - not syncing to/from Salesforce to Exchange. NOTE: other issues can affect Contact sync, so the behavior experienced may not be related to this Known Issue. To validate, log a Salesforce support case as this issue is only related to an "NIO" issue...

Fixed - Spring '22 ·Reported By 28 ·Updated 2022-02-03

Record__Prior variable passed on to Apex Invocable is throwing 'Cannot convert to Apex type' error

Apex , Flow

The below error thrown when we pass the $Record__Prior as input value to the APEX invocable method. Error: ==== 'Cannot convert to Apex type' error is encountered while saving a record. You will hit the following error: Unable to convert value '{...}' to Apex type <SObjectType> for Apex action...

Fixed - Spring '22 ·Reported By 22 ·Updated 2022-02-03

Field length for InstanceName is set to 5 for Package Subscriber object

Apex , API , AppExchange , Packaging

On the Package Subscriber entity, InstanceName field max length is set to 5. With the new HyperForce Instances, some instances are going to have a name that is longer than 5 characters long (ex. AUS22S, AUS24S, etc.). https://help.salesforce.com/s/articleView?id=000314281&type=1 PackageSubscriber https://developer.salesforce.com/docs/atlas.en-us.api.meta/api/sforce_api_objects_packagesubscriber.htm This...

Fixed - Spring '22 ·Reported By 21 ·Updated 2022-02-03

Mass sending a Survey fails if an email address is blank

Surveys

When mass sending surveys from a contact list view, the survey link will fail if there are email addresses that are blank.

Fixed - Spring '22 ·Reported By 17 ·Updated 2022-02-03

"An internal server error has occurred Error ID: {Unique Number}-{Unique Number} " when viewing account records

Pardot

After enabling the Einstein Key Accounts Identification (Beta) feature and adding its lightning component to the account page, certain users will see this error viewing account records : "An internal server error has occurred Error ID: {Unique Number}-{Unique Number} "

Fixed - Spring '22 ·Reported By 17 ·Updated 2022-02-03

Error message when closing all tabs with Shift + W

Service , Lightning

Error message when closing all tabs with Shift + W

Fixed - Spring '22 ·Reported By 16 ·Updated 2022-02-03

Permission set group status is set to "Failed" when added a permission set

When we add a Permission Set to a Permission Set Group, the Permission Set Group calculation yields the Permission Set Group status to failed.

Fixed - Spring '22 ·Reported By 16 ·Updated 2022-02-03

Ant migration tool: .cmp file of the Aura bundle not getting deployed if the 'destructiveChangesPre.xml' file exists as part of the package

While deploying components using the metadata API, the .cmp file of the Aura bundles is not getting deployed if the 'destructiveChangesPre.xml' file exists as part of the package.

Fixed - Spring '22 ·Reported By 15 ·Updated 2022-02-03

Queues with multiple objects types stop routing even if the agents are available.

Omni-Channel

When customers use a queue that support multiple objects (for eg, cases and chats), then omni will stop routing objects of one type if there are multiple PSRs stuck in front of the queue of the other type.

Fixed - Spring '22 ·Reported By 15 ·Updated 2022-02-03

Guest users fail to execute External Service actions in Flows

Communities , Flow

Guest users cannot execute External Service actions in Flows. When trying to run the External Service actions, the users get an internal server error or an error which indicates that the action name was not found. Note: This article is for Guest users. For Community users, please see https://trai...

Fixed - Spring '22 ·Reported By 15 ·Updated 2022-02-03

Community prefix dropped when using the parameter prompt=login on an OAuth2 user-agent flow

API , Communities

oAuth Authorization redirect URL is not working for Community site with SSO is turned on with OAuth 2.0 User-Agent Flow. When added the prompt=login parameter described here https://help.salesforce.com/articleView?id=sf.remoteaccess_oauth_user_agent_flow.htm&type=5#redirect_to_auth, the OAuth2 flow...

Fixed - Spring '22 ·Reported By 15 ·Updated 2022-02-03

Chatter posts are missing in Group Feed

Chatter

Chatter posts from a certain time period are missing from the Group Feed if the group has few direct posts on the group itself, and the group is primarily @mentioned in posts and comments.

Fixed - Spring '22 ·Reported By 12 ·Updated 2022-02-03

View Setup and Configuration user perm should not be required to create a package version

Packaging , Salesforce DX

Cannot create 2GP package version with --skipValidation when ancestor version is defined without the View Setup and Configuration permission

Fixed - Spring '22 ·Reported By 11 ·Updated 2022-02-03

Unable to lookup quick action or buttons to setup dynamic actions once combined actions returns is over 200

Platform , Lightning

Unable to lookup quick action or buttons to setup dynamic actions once combined actions returns is over 200

Fixed - Spring '22 ·Reported By 10 ·Updated 2022-02-03

Einstein Activity Capture: Hmm.. Something went wrong while loading the email body. Try again.

Outlook , Einstein Activity Capture

Error: Hmm.. Something went wrong while loading the email body. Try again.

Fixed - Spring '22 ·Reported By 9 ·Updated 2022-02-03

Error observed when attempting to deploy Record Types

Change Sets

Some customers may encounter the following error messages when attempting to deploy Record types via change sets: An unexpected error occurred. Please include this ErrorId if you contact support: 727964820-410481 (1056764638) An unexpected error occurred. Please include this ErrorId if you contact...

Fixed - Spring '22 ·Reported By 9 ·Updated 2022-02-03

“Chat Ended by visitor” is printed multiple times on the chat transcript when the visitor ends the chat while the agent is still typing.

Live Agent , Service Cloud Console , Omni-Channel

When on an active chat the end-user ends the chat while the agent on the salesforce side is still typing. "Chat ended by visitor" is printed multiple times on the chat transcript layout page

Fixed - Spring '22 ·Reported By 8 ·Updated 2022-02-03

Experience Bundle Deployment may fail for some communities with NoContextException

Metadata , Communities

Experience Bundle Deployment may fail for some communities with NoContextException - Actual Result The deployment fails with NoContextException: AuraContext was not established - Expected Result The deployment should go through without errors or the errors caused by the contents Issue could...

Fixed - Spring '22 ·Reported By 7 ·Updated 2022-02-03

FIELDS function in an inline SOQL query in a managed package throws a "System.QueryException: No such column" error

Apex , Packaging

When used in a managed package, the FIELDS function in an inline SOQL query could throw a "System.QueryException: No such column" error depending on the difference in available fields in orgs to which the package has been installed. - Actual Result The error occurs. - Expected Result The error...

Fixed - Spring '22 ·Reported By 7 ·Updated 2022-02-03

Recently Viewed list view not updated when record home using dynamic forms

Lightning , Listviews

Recently Viewed list view not updated when record home using dynamic forms

Fixed - Spring '22 ·Reported By 7 ·Updated 2022-02-03

Accessing a record from 'Record List' component does not load the record details when 'Embedded Service Appointment Management' component is included.

Communities

If a user adds the below components in any page of an Experience Site - Embedded Service Appointment Management and - Record List with Object set to any object. then, if the user tries to access any record, the record does not load the detail page and ends up showing a blank page. Upon clicking...

Fixed - Spring '22 ·Reported By 6 ·Updated 2022-02-03

SFS-[Automatic Sharing] ServiceAppointment Share row is deleted for the assigned resource even when assigned resource delete operation fails

Field Service

FSL Technicians lost Sharing on Service Appointments without Assigned Resource record getting deleted. Once the Service Appointment is dispatched, SA will be available for Service Resource via sharing. If Dispatcher unschedule a Service Appointment which is in dispatch status if there is any custom...

Fixed - Spring '22 ·Reported By 6 ·Updated 2022-02-03

Einstein Classification does not update any field values when dependency validation fails

When Einstein Classification is configured to auto-update dependent fields, it first verifies whether the recommended values are valid based on configured field dependencies. If there is a conflict, the entire set of recommendations for that case is no longer saved on the record. The intended behavior...

Fixed - Spring '22 ·Reported By 5 ·Updated 2022-02-03

[Briefcase ]FSL Mobile Users not able to access records in offline mode when Briefcase Builder Assigned to Public Groups -Associated to Roles.

Mobile

Briefcase Builder when Assigned to Public group associated to roles ,Data is not displaying properly in offline mode of FSL Mobile App

Fixed - Spring '22 ·Reported By 5 ·Updated 2022-02-03

Conditional Flow Visibility hidden file upload LC component collection attributes get assigned to an array with null element

Flow

upload.contentDocIds counts as 1 when hidden with conditional flow visibility and used in Assignment element with "Equals Count" operator in the Flow even though file is not uploaded in the file upload component The contentDocIds being an Array its value is getting converted to an array with null...

Fixed - Spring '22 ·Reported By 5 ·Updated 2022-02-03

Vertical scrollbar within community pages disappears when viewing hover pop-up, or when validation error is displayed after inline edit

Communities

Vertical scrollbar within community pages disappears when viewing hover pop-up, or when validation error is displayed after inline edit. The scrollbar returns (as expected) when the pop-up is closed.

Fixed - Spring '22 ·Reported By 5 ·Updated 2022-02-03

Pasting Image into Email Quick Action is setting the whole Organization as a Viewer of the Content Document uploaded

Content and Files , Email Clients

Pasting Image into Email Quick Action is setting the whole Organization as a Viewer of the Content Document uploaded.

Fixed - Spring '22 ·Reported By 4 ·Updated 2022-02-03

Word Wrap does not wrap text when using Experience Builder sites in the Record Related List component

Communities

Nothing appears to happen when when setting the 'Word Wrap' and 'Clip text' value for formula fields in the Related Record List component for Experience Builder sites.

Fixed - Spring '22 ·Reported By 4 ·Updated 2022-02-03

[Windows Only] Horizontal scroll issue in list view with many columns in RTL language (Hebrew / any RTL language)

Horizontal scroll in a list view using a RTL language (Hebrew in this case), the titles of the columns are not synchronized with the data in the table when scrolling right/left.

Fixed - Spring '22 ·Reported By 4 ·Updated 2022-02-03

Engage for Outlook is not properly showing message if no recipients are available to select

Pardot

If a user has a recipient that is an admin user and the user attempts to toggle the Engage toggle OR if there is no recipient and the user attempts to toggle the Engage toggle, the Engage toggle will not properly notify user that there are no recipients available to select and simply toggles off.

Fixed - Spring '22 ·Reported By 4 ·Updated 2022-02-03

Manage Sandbox Permission is not visible in Sandboxes right after the org has ben created

Sandbox , Spring 21

Manage Sandboxes permission missing in newly created or refreshed sandbox orgs.

Fixed - Spring '22 ·Reported By 4 ·Updated 2022-02-03

Pardot Lightning App tabs mysteriously hidden

Pardot

A Salesforce user that is missing the "Allow access to all Pardot features" permission can accidentally hide the Pardot Lightning App tabs from a Salesforce profile when making edits to that Salesforce profile. Note: "Allow access to all Pardot features" permission is typically granted by any of the...

Fixed - Spring '22 ·Reported By 3 ·Updated 2022-02-03

Contact Point Type Consent object doesn't have PartyId available in Validation Rules or formulas

Contact Point Type Consent object doesn't have PartyId available in Validation Rules or formulas

Fixed - Spring '22 ·Reported By 3 ·Updated 2022-02-03

Activity Component not displayed correctly in Salesforce community on Record detail page

Activities

Activity Component not displayed correctly in Salesforce community on Record detail page - Actual Result - Width of activity fields do not match the whole component width . - Expected Result - Width of activity fields should match the whole component width.

Fixed - Spring '22 ·Reported By 3 ·Updated 2022-02-03

Deleting Flow/Quick action used in Actions and Recommendations deployment throws Internal Server Error

Flow , Lightning

Unhandled exception is thrown while deleting a flow or record action when flow / record action added to deployment is used in Actions & Recommendations. A user-friendly error is supposed to be thrown showing the list of places, where this quick action is used.

Fixed - Spring '22 ·Reported By 2 ·Updated 2022-02-03

Salesforce Scheduler - Compact Layout for Service Resources doesn't respect the order of fields configured vs fields shown on the UI

Lightning , Financial Services Cloud

Order of fields configured in the compact layout of service resources object are not shown in the same order on the UI

Fixed - Spring '22 ·Reported By 2 ·Updated 2022-02-03

Work Plan Component not available in Customer Account Portal template

Communities

Work Plan component is not available in Customer Account Portal Experience Cloud template.

Fixed - Spring '22 ·Reported By 2 ·Updated 2022-02-03

Filter setting label in Activity timeline component is not wrapped following the frame size.

Activities , Communities

At the activity timeline component, filter setting label is not wrapped when the label is longer than the frame size.

Fixed - Spring '22 ·Reported By 2 ·Updated 2022-02-03

NullPointerException thrown when attempting to create new Action Plan from Action Plan Template without Action Plan Template Item Value set.

Apex , Financial Services Cloud , Summer 21

The customers might observe an issue when trying to create the action plan from the apex test class they can run into the error: UNKNOWN_EXCEPTION: An unexpected error occurred. Please include this ErrorId if you contact support: 2104801947-171462 (-1765843847)

Fixed - Spring '22 ·Reported By 2 ·Updated 2022-02-03

CDP Activation Counts Do Not Match Segment Counts

CDP

When creating an activation in CDP, the counts published do not match the total segment counts. Currently we will only display the total segment count number under the publish history for any activation. This is expected behavior and lower counts in the activation can be contributed to Source Priority...

Fixed - Spring '22 ·Reported By 2 ·Updated 2022-02-03

Accessibility: Search box in list view manager does not indicate which list view will be searched

Lightning

When using a screen reader to navigate list views and list view components, users will notice that the list view search reads "Search this list..." but does not indicate the list view that is being searched.

Fixed - Spring '22 ·Reported By 2 ·Updated 2022-02-03

Package uninstall fails with internal server error -1411827058

AppExchange , Packaging

Package uninstall fails with internal server error if there are no active account/person account record types as a result of the uninstalling the package. There should at least be one remaining active record type after the package the uninstalled. If the uninstallation is failing with the internal...

Fixed - Spring '22 ·Reported By 2 ·Updated 2022-02-03

Language picklist on Cases does not respect the settings in Language Settings in Lightning

The language picklist in cases lists all languages, not only the ones available in Language Settings. In Classic it works as expected.

No Fix - Spring '22 ·Reported By 2 ·Updated 2022-02-03

Filters with special characters not working

B2B Commerce

Selecting filter values with special characters in a B2B Commerce Storefront causes duplicate filter rendering and incorrect results.

Fixed - Spring '22 ·Reported By 1 ·Updated 2022-02-03

Manufactured Date field for Asset object can not be selected to show on related list of junction object

Custom Objects , Lightning

Manufactured Date field for Asset object can not be shown in related list for junction object

Fixed - Spring '22 ·Reported By 1 ·Updated 2022-02-03

Give Feedback button is displayed even though we have used "embedded_svc.settings.autoOpenPostChat=true;"

Live Agent

Give Feedback button is displayed even though we have used "embedded_svc.settings.autoOpenPostChat=true;" After you add a post-chat URL for your chat button, you can specify whether it automatically opens or not. embedded_svc.settings.autoOpenPostChat = true; // or false By default, your chat...

Fixed - Spring '22 ·Reported By 1 ·Updated 2022-02-03

History related list is not available for Received Document Entity

Lightning , Health Cloud

History related list is not available for Received Document Entity

Fixed - Spring '22 ·Reported By 1 ·Updated 2022-02-03

Service Cloud Voice: Contact Trace Record sync fails for some abandoned calls.

Calls that are in an abandoned state (caller hung up before an agent received the call), may occasionally fail to sync between Amazon Connect and Salesforce. This will result in abandoned calls not updating fields in Salesforce.

Fixed - Spring '22 ·Reported By 1 ·Updated 2022-02-03

Creating new Operating Hour record from the field on ST or STM record does not automatically link to the Operating Hours component

Lightning , Summer 21

In 232, when creating a new Operating Hour record when the field is blank on either Service Territory or Service Territory Member, after creation, the associated lightning component "Scheduler - Operating Hours" does not get associated to the newly created Operating Hour record. The issue is happening...

Fixed - Spring '22 ·Reported By 1 ·Updated 2022-02-03

My Opportunity Update Reminder preview getting an error an error “Unable to access the page”

My Opportunity Update Reminder preview getting an error “Unable to access the page” when user input contains '#'

Fixed - Spring '22 ·Reported By 1 ·Updated 2022-02-03

"Double scroll bar" appears when there are more than 11 presence statuses are assigned to a user in Omni

Omni-Channel

Double scroll bar" appears when there are more than 11 presence statuses are assigned to a user in Omni Channel in Mozilla Firefox browser version: 88.0.1 (64-bit)

Fixed - Spring '22 ·Reported By 1 ·Updated 2022-02-03

Lightning Message Service behaves in application scope when the subscriber is included in a non-pinned region using Pinned Region Lightning Template

Service Cloud Console , Lightning

Lightning Message Service behaves in application scope when the subscriber is included in a non-pinned region using Pinned Region Lightning Template in the Service Console App. - Actual Result Though APPLICATION_SCOPE is not used, Lightning Message Service behaves in application scope when the subscriber...

Fixed - Spring '22 ·Reported By 1 ·Updated 2022-02-03

Unable to assign the FolderName of the EmailTemplate object into custom object using Flow

Flow

When attempting to assign the 'FolderName' field of the EmailTemplate object to another custom object field the Flow says the field is "{!$Record.FolderName} (null)" when it definitely isn't a null value

Fixed - Spring '22 ·Reported By 1 ·Updated 2022-02-03

Embedded Service Chat invite will not appear if SCRT endpoint on page is incorrect

Live Agent , Omni-Channel

Embedded Service Chat invite will not appear if SCRT endpoint on page is incorrect. Though the underlying JS does direct its Availability polling to the correct endpoint (and receives the correct availability), the invite will never become available and appear. - Actual Result oThe ESW invite never...

Fixed - Spring '22 ·Reported By 1 ·Updated 2022-02-03

Rich text editor overflow does not wrap to new line on long text strings. (within Path component)

Lightning

Rich text editor overflow does not wrap to new line on long text strings. (within Path component)

Fixed - Spring '22 ·Reported By 1 ·Updated 2022-02-03

Sitemap uses 15 character ID versus 18 when questions URLs are listed

Communities

Sitemap will contain URL's to questions that have the 15 character ID versus the 18 character ID. This causes issues when other components that display links to questions use the 18 character Id. This causes the same question record to be treated as separate records for SEO. This can then hurt SEO as...

Fixed - Spring '22 ·Reported By 1 ·Updated 2022-02-03

Don't see any Error/ Warning for deprecated types during deployment

API , Custom Objects , Spring 16 , Winter 16

NamedFilter Metadata Type is deprecated in Version 30.0 and it doesn't show any errors during deployment when the NamedFilter is used in the package.xml

Fixed - Spring '22 ·Reported By 1 ·Updated 2022-02-03

Mobile support for Salesforce Surveys

Mobile , Surveys

Survey is currently not supported on Salesforce Mobile apps (both iOS and Android)

No Fix - Spring '22 ·Reported By 0 ·Updated 2022-02-03

Intelligent Form Reader cannot save date values if the date field has multiple boxes in the form

Health Cloud , Summer 21 , Winter 22

If the transformed document represents the date values in multiple boxes, reviewing the related Document Checklist Item record cannot be saved with the following error occurring in the date field: -Invalid data type

Fixed - Spring '22 ·Reported By 0 ·Updated 2022-02-03

When Date.valueOf(fieldValue) converts DateTime to a Date, it holds time information unexpectedly

Apex

When converting DateTime to a Date using "Date.valueOf(fieldValue)" function, the result is a date value with unexpected time component associated with it. This can result in issues with equality operations and other methods on the Date instance.

Fixed - Spring '22 ·Reported By 0 ·Updated 2022-02-03

Updating a Person Account throwing ArrayIndexOutOfBounds exception when name field is encrypted with Case Insensitive Deterministic Schema

Apex

Customer created an Account record updated it to Person Account. We are seeing ArrayIndexOutOfBounds exception when updating the Person Account. Please check attached screenshot for exception and stack-trace. We are seeing behavior only when Account.Name field is encrypted.

Fixed - Spring '22 ·Reported By 0 ·Updated 2022-02-03

Continuous looping when navigating to standard list view in Kanban view mode

Apex , Lightning , Listviews

Navigating to a standard list view via api name results in Kanban view mode continuously looping

Fixed - Spring '22 ·Reported By 0 ·Updated 2022-02-03

Attached records on chat transcripts get cleared or reverted after chat ends if they were changed during chat in lightning.

Lightning , Omni-Channel

When a chat is initiated with values from the prechat form, it will create a contact or use an existing contact. If an agent attempts to change the contact or attaches other records (contacts, Accounts, cases, etc) to the transcript and then ends the chat, we see that the linked contact is reverted to...

Fixed - Spring '22 ·Reported By 0 ·Updated 2022-02-03

User Story: Unable to delete system created price book (pricebook2) list views

Performance , Sales and Marketing , Listviews

This Known Issue is related to a larger effort to track the Product Team's work to create functionality the would allow Support to manually remove or delete orphaned price book list views as it is not currently possible to manually remove these from Salesforce. When a Price book is created in Salesforce...

Fixed - Spring '22 ·Reported By 0 ·Updated 2022-02-03

Change Contact Encounter Owner standard button is throwing out an error

Health Cloud

The standard button "Change Owner" from the Contact Encounter page is throwing an error: "We encountered an error. Please try again, and if the issue persists, contact Salesforce customer support."

Fixed - Spring '22 ·Reported By 0 ·Updated 2022-02-03

Email-to-Case: Error(s) encountered while processing 1878602504-xxxx (-1480517569) with body containing start or end magic character

Activities , Platform , Email Clients

Email-to-Case: Error(s) encountered while processing 1878602504-xxxx (-1480517569) with body containing start or end magic characters For example , the content shouldn't contain unicode characters like uFFFF or uFFFE,

Fixed - Spring '22 ·Reported By 0 ·Updated 2022-02-03

HTML Email body is not loading in Communities Builder

When using an email action for the "Create record form" component, the email body section does not load.

Fixed - Spring '22 ·Reported By 0 ·Updated 2022-02-03

Intelligent Form Reader Generates Error "Something went wrong and we couldn't find the Document Checklist Items"

Health Cloud

In some Winter '22 orgs, you may see the error "Something went wrong and we couldn't find the related Document Checklist Items. Refresh the page" when clicking the 'Transform Document" button from a Received Document. After this error appears, associating the document to a record (e.g. Account or...

Fixed - Spring '22 ·Reported By 2 ·Updated 2022-01-31

Console tabs will open on browser refresh for open status-based capacity work regardless of whether tabs were open for those work items before refresh

Service , Service Cloud Console , Lightning , Omni-Channel

Tabs will open on browser refresh for open status-based capacity work regardless of whether tabs were open for those work items before refresh

Fixed - Spring '22 ·Reported By 17 ·Updated 2022-01-27

'Logout After Device Restart' from enhanced mobile security triggered without restart of phone (iOS)

Mobile

Device restart is triggered falsely over time causing security warning / action to occur .

Fixed - Spring '22 ·Reported By 1 ·Updated 2022-01-26

Lightning component does not render correctly even meeting visibility condition in Lightning App Builder on Quote object.

Lightning

Lightning component does not render correctly even meeting visibility condition in Lightning App Builder on Quote object. This issue only occurs when accessing a quote record from an approval process record and visibility condition has multiple objects.

Fixed - Spring '22 ·Reported By 4 ·Updated 2022-01-25

Accessibility: <ul> and <ol> Tags Must Only Directly Contain <li>, <script> or <template> Elements

Communities , Disability and Product Accessibility

There are HTML parsing errors on the progress bar in the Apply for a License or a Permit page. There is code between the <ol> tag and the <li> tag, and <ol> is not able to identify <li> as the immediate child.

Fixed - Spring '22 ·Reported By 0 ·Updated 2022-01-18

Criteria Based Sharing Rules do not apply to records owned by Automated Process User

Sharing

As of Summer ’21, no shares are inserted for records owned by the Automated Process User, regardless of the operation and entity type.

Fixed - Spring '22 ·Reported By 55 ·Updated 2022-01-14

Tableau CRM - "Dashboard not found: ActivityMetrics" error while using a URL link for dashboards in the Analytics tab

Einstein Analytics - Dashboards/Lenses

When a user has the Standard Einstein Activity Capture permission set and tries to open a URL for a dashboard within the Analytics tab, they may receive an error message: "Dashboard not found: ActivityMetrics"

Fixed - Spring '22 ·Reported By 27 ·Updated 2021-12-08

"Review the errors on this page" occurred when a User trying to update an existing event from a event series.

Activities

In Lightning Experience UI, when a User trying to update an existing event from an event series, an error occurs, "Review the errors on this page". The issue is specifically observed on recurring events which are created by external users and the affected user is invited to it. This event series got...

Fixed - Spring '22 ·Reported By 2 ·Updated 2021-12-07

"Items" is not translated in Recent Items of LightningLookups on LWC using mobile device

Mobile

Using mobile device, the label "Items" is not translated in Recent Items of LightningLookups on Lightning Web Component. In Japanese, the label "最近使ったItems" is displayed for "Recent Items". It should be "最近使った項目" as "Recent Items".

Fixed - Spring '22 ·Reported By 1 ·Updated 2021-12-03

Non admin users no longer able to search Buyer Accounts when trying to add accounts to a Buyer group

B2B Commerce

Non admin users no longer able to search for Buyer Accounts when trying to add accounts to a Buyer group.

Fixed - Spring '22 ·Reported By 1 ·Updated 2021-12-02

Merging Person Accounts Results in Error If Using HVS Engagements

Sales and Marketing , Summer 21 , High Velocity Sales

Merging two (or more) person accounts may result in the following error if the org also is utilizing High-Velocity Sales Engagements "We couldn't merge these accounts. duplicate value found: MonthInt duplicates value on record with id: 0mLxxxxxxxxxxxx"

Fixed - Spring '22 ·Reported By 13 ·Updated 2021-11-24

Order summary creation fails after payment capturing

B2B Commerce , Salesforce Order Management

When and Auth and A capture have different Payment Groups with the same payment method id the order ingestion returns a gack with the following error java.lang.IllegalStateException: bulkDml: received two objects that are exactly the same (==) Other Errors Displayed: Error: [An internal error occurred...

Fixed - Spring '22 ·Reported By 1 ·Updated 2021-11-16

Field Service App [iOS] Notification settings missing from iOS Settings.

Mobile , User Interface , Field Service

If a user skips the enabled notifications step but enables camera access when setting up the Field Service mobile (FSM) app, they will not have the option to enable notifications for the app later. Similarly, another scenario is that the user is never asked to enable their Field Service Notifications...

Fixed - Spring '22 ·Reported By 5 ·Updated 2021-11-08

Flows with Auto-layout option errors when trying to use fit to canvas button on the flow builder.

Flow

Any flow with Auto-layout option errors when trying to use the fit to canvas button on the flow builder. After that clicking on any of the flow components, the error occurs. Sandbox: [Lightning-JS-Gack] (-1022049584) markup://builder_platform_interaction:zoomPanel error: [Cannot read properties...

Fixed - Spring '22 ·Reported By 5 ·Updated 2021-11-02

Non-selective query against large object type (more than 200000 rows) encountered when inserting BuyerAccount records in automation

Apex , API , B2B Commerce

When clients try to inserting bulk BuyerAccount records in their automation, an internal query SELECT Count() FROM buyerAccount where isActive=true causes error Non-selective query against large object type (more than 200000 rows) for query: SELECT Count() FROM buyerAccount where isActive=true

Fixed - Spring '22 ·Reported By 1 ·Updated 2021-11-02

Einstein Behavior Scoring Dashboard displays no data

Pardot , Einstein Analytics - Apps , Einstein Analytics - Dashboards/Lenses , Einstein Analytics - Templated Apps

When using the Einstein Behavior Scoring (EBS) dashboard in a B2BMA app, users may notice that no results display on this dashboard, but the other out-of-the-box dashboards display results.

Fixed - Spring '22 ·Reported By 32 ·Updated 2021-11-01

Error when accessing Survey before the expiration date

Surveys

Inconsistency in the timezones used while validating SurveyExpiration date resulting in end-user being unable to take the Survey.

Fixed - Spring '22 ·Reported By 11 ·Updated 2021-10-25

Accessibility: Select A Date Buttons are not Programmatically Associated With Their Fields

Lightning , Disability and Product Accessibility

In all Lightning forms throughout all Salesforce orgs, Select A Date buttons are not programmatically associated with their fields, requiring the screen reader user to guess their correct associations.

Fixed - Spring '22 ·Reported By 2 ·Updated 2021-10-25

DataMapper for surveys does not work correctly with OOTB surveys or their clones

Surveys

Out of the box surveys, or surveys cloned from the out of the box surveys experience an issue where data mapped fields don't work correctly.

Fixed - Spring '22 ·Reported By 1 ·Updated 2021-10-25

In High Velocity Sales, links and images are not parsed correctly using Email Templates edited in Builder

High Velocity Sales

In High Velocity Sales, links and images added to Email Templates that are created using the Email Template Builder will not be parsed correctly when sent by Inbox users. The fix for this issue will correct the behavior for any new Email Templates created after the fix is released. Please follow KI...

Fixed - Spring '22 ·Reported By 0 ·Updated 2021-10-25

Accessibility: The Paused Indicator Heading on Screen Flows Has a Smaller Font Size Than Its Title Heading

Flow , Disability and Product Accessibility

When pausing a screen flow and refreshing the page, the "... Paused" level-2 heading has a font size that is smaller than the level-3 title heading below it.

Fixed - Spring '22 ·Reported By 1 ·Updated 2021-10-22

In Lightning, Issue with redirection when deleting a record from which it is cloned.

Lightning

Issue while DELETE of a record from which it is cloned. Delete Button and Clone are standard Button.

Fixed - Spring '22 ·Reported By 0 ·Updated 2021-10-21

Content Delivery method is not available anymore for PDF file

Content and Files

Content Delivery method is not available anymore for PDF file where the method used to be available and doc states it is still available.

Fixed - Spring '22 ·Reported By 4 ·Updated 2021-10-19

Clickjacking Vulnerability on standard Email Change Success Page

Authentication

Clickjacking vulnerability on standard Email Change Success page. The "emailchangesuccess.jsp" url received in 'Finish changing your Salesforce account’s email address" email after a user's email address is changed in Salesforce is vulnerable to clickjacking attacks as it doesn't contain "X-Frame-Options"...

Fixed - Spring '22 ·Reported By 2 ·Updated 2021-10-19

Accessibility: The Language Selector Dropdown on Experience Builder Sites is Disabled for Android Talkback Users

Communities , Disability and Product Accessibility

The Language Selector dropdown is announced as "disabled" by the Android Talkback screen reader and nothing happens when double tapping the dropdown.

Fixed - Spring '22 ·Reported By 0 ·Updated 2021-10-19

Can't create ListView for Territory2, error: Custom Object Definition ID: bad value for restricted picklist field: Territory2

Metadata

Creating a new list view on Territory2 via metadata deploy fails with the error: > Custom Object Definition ID: bad value for restricted picklist field: Territory2

Fixed - Spring '22 ·Reported By 0 ·Updated 2021-10-19

Need Help Logging In? link in Forgot Your Password page is broken if user locale is jp.

Need Help Logging In? link in Forgot Your Password page is broken if user locale is jp.

Fixed - Spring '22 ·Reported By 3 ·Updated 2021-09-28

Increasing column width in Datatable remove bottom border from column headers on right

Lightning , Listviews , Operational Analytics - Dashboards , Operational Analytics - Reports

Increasing column width in Datatable remove bottom border from column headers on right

Fixed - Spring '22 ·Reported By 2 ·Updated 2021-09-28

[Accessibility] Error message when creating a New Calendar is not announced by screen readers

Disability and Product Accessibility

The error message "You must enter a value." when creating a New Calendar is not announced by screen readers.

Fixed - Spring '22 ·Reported By 1 ·Updated 2021-09-28

StandardValueSets are not supported correctly for packaging

Packaging , Metadata

When creating a 2GP managed package, the process fails during the "Verifying metadata" status with the following error messages: ERROR running force:package:version:create: Multiple errors occurred: (1) Case.SomePicklistField: Picklist value: SomeValue not found (2) Case.SomeOtherPicklistField:...

Fixed - Spring '22 ·Reported By 1 ·Updated 2021-09-28

Timestamp of "Chat started" is in GMT for Agent initiated chats

Messaging

When an Agent starts a message conversation "Start time" showing incorrectly in GMT in conversation tab

Fixed - Spring '22 ·Reported By 0 ·Updated 2021-09-23

RELEASED

Released

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