Spring '21
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Known Issues · Releases · Spring '21

Testing HTTP Callouts from Async Apex throws "System.CalloutException"

Apex , Platform

Testing HTTP Callouts from Async Apex fails after inserting a CollaborationGroup or SetUp objects like User , ContentVersion, and it throws "System.CalloutException" Exception: System.CalloutException: You have uncommitted work pending. Please commit or rollback before calling out. The error also depends...

Release In Progress - Spring '21 ·Reported By 143 ·Updated Yesterday

Macro Execution in Lightning Experience is slow

Performance , Lightning

Macro execution in LEX are executing slow due to delayed call to enqueued actions for unresolved instructions such as inserting email template

Release In Progress - Spring '21 ·Reported By 46 ·Updated 2 days ago

UserManagement.obfuscateUser gacks in test context - tries to DB commit when it's not allowed

Apex

System.UserManagement.obfuscateUser() fails in apex test context - DB commit fails unexpectedly

Release In Progress - Spring '21 ·Reported By 51 ·Updated 3 days ago

BR() function does not work in process builder

Process Builder

When we use BR() function in process builder to update the long text area field of records, the field is updated with HTML tag <BR> instead of line break.

Release In Progress - Spring '21 ·Reported By 16 ·Updated Yesterday

Tabset is being stripped from the url parameter

Communities

In communities pages, you can navigate from different tabs to capture different data sets. These tabsets are being added in the url address. However, the tabset parameter is being truncated from the url address when the page is refreshed or copied and paste it to another browser tab or browser new w...

Release In Progress - Spring '21 ·Reported By 6 ·Updated Yesterday

Custom Metadata Type not being sorted as expected

Apex , API , Custom Objects , Flow

Sorting order not being used in SOQL with Custom Metadata Type when sort field is not in column queried. This result in the order not being returned properly with Flows, API, Apex, and any functionality which would use a SOQL query for Custom Metadata Type. Consider a Custom metadata type called MD_NUMBER__mdt...

Release In Progress - Spring '21 ·Reported By 125 ·Updated 5 days ago

Report in Lightning shows Hyperlink on text field when value contains 15 digit number

Operational Analytics - Reports

Text field containing numeric value shows in report as a hyperlink. This happen with numeric values with 15 digit numbers.

Release In Progress - Spring '21 ·Reported By 3 ·Updated 2 days ago

Custom Metadata Type is not accessible to Communities Audience

Communities

Visitors may receive an error message when they attempt to access a Community page if the page includes an Audience that uses a Custom Metadata Type as a criteria. Error: Actual Result An internal server error has occurred An error has occurred while processing your request. The salesforce.com...

Release In Progress - Spring '21 ·Reported By 1 ·Updated 2 days ago

Bucket field grouping omitted from dashboard component when bucketed values contain a large number of characters

Operational Analytics - Dashboards

When a bucket field's bucketed values contain a large number of characters and the field is used as a grouping on a dashboard component, the field may be omitted from the chart after refreshing the dashboard. The issue only affects source reports using custom report types.

Release In Progress - Spring '21 ·Reported By 41 ·Updated 4 days ago

Can't create new standard page named "settings" in community

Communities

- In Winter 21, Community unable to create a New Standard Page with the name "settings" and url "settings". In previous versions, creating this customer standard page would be successful.

Release In Progress - Spring '21 ·Reported By 2 ·Updated 3 days ago

Whatsapp Messaging Notifications fails when it triggered by a process builder if messaging user does not exist in system.

Messaging

Whatsapp Messaging Notifications fails when it triggered by a process builder if the messaging user does not exist in the system. Messaging user and Messaging session gets created but message not sent to the Whatsapp number and see below error on messaging session. "Can't contact the messaging...

Release In Progress - Spring '21 ·Reported By 23 ·Updated 4 days ago

Survey Responses are not in chronological order

Lightning , Surveys

Survey Responses are not displayed in chronological order when reviewing them in the UI.

Release In Progress - Spring '21 ·Reported By 8 ·Updated 4 days ago

Permission Group Set Status Failed when Muting Field Permission on Packaged permission set

Packaging

Permission Group Set Status Failed when Muting Field Permission on Packaged permission set

Release In Progress - Spring '21 ·Reported By 2 ·Updated 4 days ago

Conversation component fails to load outside of an Omni-Channel enabled Console app

Live Agent , Messaging , Lightning

We have identified an issue that prevents the Conversation component from loading outside of an Omni-Channel enabled Console app for both Messaging Session and Chat Transcript records.

Release In Progress - Spring '21 ·Reported By 12 ·Updated 5 days ago

Fields not aligned in Flow

Flow

Some fields are misaligned in flows. Fields of the same category should be the same height and width, resolving all vertical and horizontal alignment across columns.

Release In Progress - Spring '21 ·Reported By 6 ·Updated 5 days ago

Guest License profiles are not given access to Survey objects after enabling Surveys

Communities , Surveys

Guest User Profiles will not have the Survey objects listed when editing the profiles. This prevents the admin from granting access so public surveys can be used on the org.

Fixed - Spring '21 ·Reported By 21 ·Updated 7 days ago

List view filters are locked in Lightning when filter logic is included and one of the filtered fields is deleted

Listviews

When a list view includes filter logic and any filtered field besides the final filter is deleted, the filters will become locked in Lightning. Opening the fields panel in Lightning will return the following error message: "Filters could not be applied. Please fix the validation errors below." The...

Release In Progress - Spring '21 ·Reported By 17 ·Updated 8 days ago

[FSC] Error 'Edit this series from an event that hasn’t started yet' when enabling 'Add to Group' in Relationships

Financial Services Cloud

Recurring Lightning Events that are expired are being included in rollup when attempting to edit a household group resulting in error: 'Edit this series from an event that hasn’t started yet' The expectation is that the rollup should only edit recurring events that are valid to be edited, such as...

Release In Progress - Spring '21 ·Reported By 11 ·Updated 8 days ago

Error encountered when performing a metadata deploy for “Collaboration Group” page layout.

Metadata

A Error encountered when performing a metadata deploy for “Collaboration Group” page layout against a target sandbox org. "layouts/CollaborationGroup-Group Layout.layout -- Error: The ActionId specified was invalid for ActionType QuickAction."

Release In Progress - Spring '21 ·Reported By 4 ·Updated 8 days ago

Firing a Platform event with Publish Immediately, rolls back dml operation on Certain Share objects

Apex , Sharing

When performing a dml operation on a accountShare / CaseShare / LeadShare / CustomShare object then subsequently firing a platform event with "Publish Behavior - Publish Immediately" the deletion of the share is rolled back to its previous state. This behavior is not observed for opportunityShare

Release In Progress - Spring '21 ·Reported By 2 ·Updated 8 days ago

Previewing a draft Knowledge Article object causes an ORA-00903: invalid table name exception

Knowledge

When using specific profiles and attempting to access previews of Knowledge articles via Apex classes using With Sharing, the error "ORA-00903: invalid table name exception" will occur.

Release In Progress - Spring '21 ·Reported By 1 ·Updated 8 days ago

The request sound will not play in Omni Channel while auto-accepting work .

Lightning , Omni-Channel

When work is being auto-accepted in Omni-Channel in Lightning Console, the request sound may not play.

Release In Progress - Spring '21 ·Reported By 24 ·Updated 9 days ago

Pick-list values from Account Related Record Component's "Quick Actions" in Lightning App Builder flick indeterminately

Lightning , Summer 20

Pick-list values from Account Related Record Component's "Quick Actions" in Lightning App Builder flick indeterminately

Release In Progress - Spring '21 ·Reported By 15 ·Updated 11 days ago

Multi-resource scheduling not finding additional resources unless they've been previously scheduled

Lightning , Financial Services Cloud

Multi-resource scheduling not finding additional resources unless they've been previously scheduled.

Release In Progress - Spring '21 ·Reported By 0 ·Updated 11 days ago

Record type values are not translated in LWC related lists

Lightning , Listviews

Record type values are not translated in LWC related lists

Release In Progress - Spring '21 ·Reported By 6 ·Updated 13 days ago

Entity label is not shown correctly in search box for few languages

Search , User Interface , Lightning , Summer 20

On a Case where no Contact is related we can see that the default text written within the search bar will say "Zoeken in <Entity>" if the language is 'Nederlands', but if its translated to English it will say Search Contacts, and this also applies to the Component that allows to search for an Account...

Release In Progress - Spring '21 ·Reported By 16 ·Updated 18 days ago

NavigationMenuItem is not exported correctly using Translation Workbench Export

Translation export files include a key "NavigationMenuItem.null" for each of the Navigation Menu Items in the org. Imports using the file then fail with error "Duplicate key: NavigationMenuItem.null exists in import file, please re-export."

Release In Progress - Spring '21 ·Reported By 4 ·Updated 18 days ago

URL is changing to 'Not Secure' while sending email from feed action

Activities , Platform , User Interface , Lightning

Email tracking pixel redirects to an image over http as result we see not secure on the website.

Release In Progress - Spring '21 ·Reported By 29 ·Updated 25 days ago

Bulkification on DML route not working

Flow

Autolaunched flows with partial record create failures go to fault node every time.

Release In Progress - Spring '21 ·Reported By 4 ·Updated 25 days ago

Intermittent error in Salesforce Outlook or Gmail Integration

Outlook

When using the Salesforce Outlook or Gmail Integration, users may experience the following intermittent error with Error ID (-1906076285): "Unfortunately, there was a problem. Please try again. If the problem continues, get in touch with your administrator with the error ID shown here and any other...

Release In Progress - Spring '21 ·Reported By 16 ·Updated 26 days ago

Unexpected error occurred when Formula.recalculateFormulas() is trying to recalculate if there is deleted CustomField

Apex

When Formula.recalculateFormulas() is trying to recalculate if there are deleted CustomField, an unexpected error occurred.

Release In Progress - Spring '21 ·Reported By 22 ·Updated 29 days ago

External Identity/Community Users unable to access UserProvAccount in Summer20

Apex , Search , Communities , Summer 20

Starting since Summer20 release External Identity users are no longer able to access UserProvAccount.

Release In Progress - Spring '21 ·Reported By 1 ·Updated 29 days ago

CPQ Install fails with Can't install the package. This package uses new Order Save Behavior

Salesforce CPQ (Configure-Price-Quote)

Wrong installation error message when installing a package containing orders to a subscriber org without orders enabled.

Release In Progress - Spring '21 ·Reported By 0 ·Updated 29 days ago

"Cancel" label in Japanese for Cancel button has unexpected line break

"Cancel" label in Japanese, "キャンセル", for cancel button has unexpected line break. End-user can see only "キャン" on the button. We can see the issue on both Experience Builder and Mobile Browser

Release In Progress - Spring '21 ·Reported By 2 ·Updated 30 days ago

Error when trying to access custom objects as guest user in the community

Communities

Error when trying to access custom objects as guest user in the community

Fixed - Spring '21 ·Reported By 0 ·Updated 30 days ago

Attempting to login to Help & Training via in org links doesn't log you into Help & Training

Portal

When attempting to navigate to the Help & Training portal through your org, you will be redirected to the help portal, but you won't be automatically logged in as expected.

Release In Progress - Spring '21 ·Reported By 14 ·Updated 2020-12-16

Security.stripInaccessible() method is throwing "No access to entity" exception for protected custom settings.

Apex , Custom Objects

Security.stripInaccessible() method is throwing "No access to entity" exception for protected custom settings of a managed package.

Release In Progress - Spring '21 ·Reported By 6 ·Updated 2020-12-16

TranslationWorkbench export fails when "Surveys" is disabled

Surveys

Exporting the Translation Workbench will always fail if "Survey" is disabled after creating Survey.

Release In Progress - Spring '21 ·Reported By 13 ·Updated 2020-12-15

Accessibility: Screen Readers Speak Code Before Component Names in Lightning App Builder and Component Lists Cannot be Reliably Focused

Disability and Product Accessibility

Screen readers read lots of code before the names and descriptions of components in Lightning App Builder. The list of components can't be focused without turning off standard screen reader functionality.

Release In Progress - Spring '21 ·Reported By 4 ·Updated 2020-12-15

Deploying ExperienceBundle with Custom Theme Layout fails

Metadata , Communities , Salesforce DX

Deploying ExperienceBundle with Custom Theme Layout fails

Release In Progress - Spring '21 ·Reported By 10 ·Updated 2020-12-11

Insertion of OrderItem fails on insertion of Pricebook regardless of trigger updates FIELD_INTEGRITY_EXCEPTION, Price Book Not Set on Order

Apex , API , Summer 20

Some customers may encounter issues with the insertion of a order item When Order.Pricebook2Id is populated as null https://developer.salesforce.com/docs/atlas.en-us.api.meta/api/sforce_api_objects_order.htm This will occur despite trigger logic to populate the Parent Order And is observed...

Release In Progress - Spring '21 ·Reported By 1 ·Updated 2020-12-11

Sorted picklist value set becomes unsorted when packaged and installed.

Packaging

Users are seeing that when they install a package with a picklist value set, the picklist values are not in alphabetical order even if "Display values alphabetically, not in the order entered" is ticked when the component was packaged. The issue happens when "Enable Translation Language Settings"...

Release In Progress - Spring '21 ·Reported By 3 ·Updated 2020-12-10

Deleting product on multi-line layout causing other products status to revert to previous value.

Salesforce Billing , Summer 20

Deleting product on multi-line layout causing other products status to revert to previous value.

Fixed - Spring '21 ·Reported By 1 ·Updated 2020-12-10

Enabling the CRUC "Enable Secure Static Resources for Lightning Components" causes the community builder to point static resources to the wrong domain

Communities , Winter 21

Enabling the critical update "Enable Secure Static Resources for Lightning Components" causes the community builder to point static resources to the wrong domain - StaticResourceDomain. Static resources (images, Javascript, etc.) are not rendered in communities builder due to this critical update being...

Release In Progress - Spring '21 ·Reported By 8 ·Updated 2020-12-09

Newly released package versions not appearing in LMO unless it is installed when LMO and packaging org are on different instance

LMO , Partner

Newly released package versions not appearing in LMO unless it is installed when LMO and packaging org are on different instance.

Release In Progress - Spring '21 ·Reported By 6 ·Updated 2020-12-09

When the default access of 'Document Checklist Item' object is set to Private, community users see an Invalid Page when accessing records

Financial Services Cloud

When Community Users access Document Checklist Item records, the page tries to load then the "Invalid Page" error is displayed. This happens when the default sharing access of the DCI object is set to Private. The sharing access of the DCI object is controlled by the Original Parent Record or of the...

Release In Progress - Spring '21 ·Reported By 4 ·Updated 2020-12-09

Event SOQL Query Filter With Equal Operator "=" and EndDate Field Does Not Return Any Rows

Apex , API , Listviews

Event SOQL Query Filter With Equal Operator "=" and EndDate Field Does Not Return Any Rows

Release In Progress - Spring '21 ·Reported By 2 ·Updated 2020-12-09

Copy/paste of Hyperlink to a translated Survey is not retaining the Hyperlink

Surveys , Summer 20

When users do a Copy/paste of Hyperlink over a translated Survey, it is not retaining the Hyperlink.

Release In Progress - Spring '21 ·Reported By 3 ·Updated 2020-12-08

Site users not able to create Work orders which have Work type with Skills Requirement/Product Required associated with them

work.com

Site users not able to create Work orders which have Work type with Skills associated with them Actual Result : Insert failed. First exception on row 0; first error: FIELD_INTEGRITY_EXCEPTION, field integrity exception (Guest users cannot be record owners.): [] Expected Result : WorkOrder...

Release In Progress - Spring '21 ·Reported By 13 ·Updated 2020-12-06

Action menu is not located within the left side bar when template is three regions, and the highlight is located in left side bar

Lightning , Winter 21

Action menu is not located within the left side bar. This issue happens with the following situation. - Page layout template is Three Regions. - Hight component is located in left side bar. - “Hide Follow/Unfollow button” is disabled (untick) in the highlight component property - “Visible Action...

Fixed - Spring '21 ·Reported By 8 ·Updated 2020-12-04

Date and Date-Time fields on junction object are not formatted or taking user's timezone into account

Lightning

Date-time fields are not formatted for the locale, e.g. "2020-11-30T15:41:27.000Z" rendered instead of "11/30/2020, 7:41 AM" for user US English locale in the PST timezone

Release In Progress - Spring '21 ·Reported By 1 ·Updated 2020-12-04

Unable to access Contact Support Form properties in builder when org contains >100 global actions (Error ID: 1796313539)

Communities

Unable to access Contact Support Form properties in builder when org contains >100 global actions (Error ID: 1796313539)

Release In Progress - Spring '21 ·Reported By 4 ·Updated 2020-12-03

Inaccurate error when a list view is taking a long time to load 'This list view isn't available in Lightning Experience...'

Listviews

In Lightning Experience, when a list view is taking a long time to load, an error message may be displayed: 'This list view isn't available in Lightning Experience. To see this list view, use Salesforce Classic or switch to another list view.' This message does not accurately describe the situation....

Release In Progress - Spring '21 ·Reported By 2 ·Updated 2020-12-03

Lightning Report Export, "Formatted Report" for "Summary Report" does not respect "Show and Hide" configuration for "Record Count" and "Subtotal"

Analytics

Lightning Report Export, "Formatted Report" for "Summary Report" does not respect "Show and Hide" configuration for "Record Count" and "Subtotal". When the report is exported in Excel format it had "Record Count" column (though empty but with column header) and "Subtotal" values of each group, though...

Fixed - Spring '21 ·Reported By 101 ·Updated 2020-12-02

Auto-Greeting intermittently not displaying when utilizing Chat in Lightning Console

Service Cloud Console , Lightning , Omni-Channel

Lightning Console chats my sometimes not display the auto greeting set up via configuration. This is due to a race condition where the auto-greeting is sending before the chat log has loaded, therefore it will not render correctly.

Fixed - Spring '21 ·Reported By 59 ·Updated 2020-12-02

searchAndScreenPop() api call when the search results tab is already open throws error 'Your search term must have 2 or more characters'

CTI , Search , Summer 20

This issue is seen when searchAndScreenPop() api is invoked when the CTI adapter receives a call and the global search opens a tab with the results. If the user receives a second call the Global search doesn't populate and instead throws the error : 'Your search term must have 2 or more characters' This...

Fixed - Spring '21 ·Reported By 30 ·Updated 2020-12-02

Active Time is greater than Handle Time

Omni-Channel

When a subtab of an Omni work primary tab is focused, and primary tabs are switched between by the user, Active Time is increasingly inflated, often to values greater than Handle Time. This can be especially common for work like Chat, where having subtabs open is common due to findOrCreate. -...

Fixed - Spring '21 ·Reported By 24 ·Updated 2020-12-02

LightningLoginFormControllerTest can fail due to case sensitive host name comparison when sandbox name contains upper-case character(s)

Authentication

If the below mentioned conditions are true then LightningLoginFormControllerTest TestClass will fail with below Error : ================================================================== Salesforce System Error: 341797085-2787 (813749393) (813749393) ======================================================= 1....

Fixed - Spring '21 ·Reported By 22 ·Updated 2020-12-02

"Data Not Available" Error on certain profiles on a cloned sandbox

Sandbox

Some customers may encounter "Data Not available" error when opening Profiles after a sandbox refresh which may be cloned from another sandbox. The main issue is if in the source sandbox org the affected profile the created by or last modified by user may have a username like the following two users -->...

Fixed - Spring '21 ·Reported By 18 ·Updated 2020-12-02

SFDX command "sfdx force:package:installed:list" fails with an error Your query request was running for too long on Winter`21 Orgs.

Salesforce DX

Due to a known issue starting winter`21 the query to get a list of all the installed packages in an Org executed from Developer console or salesforce CLI runs for ~2 minutes and then fails with an error "Your query request was running for too long."

Fixed - Spring '21 ·Reported By 17 ·Updated 2020-12-02

Lightning Global search with Advance search filters for knowledge does not fetch correct results

Knowledge

While searching for Knowledge Articles using the filters applied using Advance search, the filters are not honored. After the results are fetched and re-applying the filters again in Advance search, the results are fetched according to filters applied.

Fixed - Spring '21 ·Reported By 14 ·Updated 2020-12-02

Salesforce standard users are not able to search a Campaign record at the lookup fields in Salesforce Classic

Campaigns

In Salesforce Classic, the salesforce standard user cannot search Campaign records though the User has the access privilege.

Fixed - Spring '21 ·Reported By 14 ·Updated 2020-12-02

Standard 'Related List Quick Links' component has overlapping text for long list names without spacing

Platform

If a standard 'Related List Quick Links' component has a list with long name without spacing, it overlaps.

Fixed - Spring '21 ·Reported By 11 ·Updated 2020-12-02

When an email has empty charset value in the header for Content Type an exception will occur but not be shown in logs

Apex , Email Clients

If you are using something like Email-To-Case or Email-To-Lead and your own Apex Email Handler, if you get emails with multi-part attachments you may see that these emails can fail the first time. There will not be an exception in the debug logs. But internally Support will be able to see: ParseException:...

Fixed - Spring '21 ·Reported By 11 ·Updated 2020-12-02

Files and Attachments Estimation in Sandbox Shows Plain Text Records

When requesting a historical data sync of File and Attachment data some customers, when reviewing via Encryption Statistics, see some records were not encrypted. When reaching out to Salesforce for review Salesforce may discover Keystone related errors for records showing un-encrypted in the statistics...

Fixed - Spring '21 ·Reported By 11 ·Updated 2020-12-02

Communities - Tokens that reference branding overridable tokens are not getting the correct value

Communities

If a custom token in defaultTokens.tokens references a standard design token that is mapped to a branding property in Experience Builder (https://developer.salesforce.com/docs/atlas.en-us.lightning.meta/lightning/tokens_standard_communities.htm), after updating the branding property within the builder,...

Fixed - Spring '21 ·Reported By 10 ·Updated 2020-12-02

Experience Workspaces redirects admins to the Community home page when the permission "Skip immediate expiration of temporary sessions" is enabled

Communities

User is directed to the Community home page instead of Workspaces when the permission "Skip immediate expiration of temporary sessions" is enabled on the org.

Fixed - Spring '21 ·Reported By 9 ·Updated 2020-12-02

In High Velocity Sales, a Lead is removed from a Sales Cadence when Lead conversion fails due to a validation rule

Sales and Marketing

In High Velocity Sales, when Lead conversion fails due to a validation rule, the Lead will be removed from its Sales Cadence.

Fixed - Spring '21 ·Reported By 6 ·Updated 2020-12-02

Knowledge Article anchor links do not work on second click

Knowledge , Lightning

Knowledge Anchor link does not go to the appropriate article section when click the link second time.

Fixed - Spring '21 ·Reported By 6 ·Updated 2020-12-02

Error -1742452459 observed in top results when searching in Lightning Console [Cannot read property 'fillViewportSummary' of undefined]

Search , Lightning

Some customers may have observed that users including Admin see the following error when attempting to search in lightning Console: This page has an error. You might just need to refresh it. First, would you give us some details? (We're reporting this as error ID: -1742452459) Action.prototype.finishAction...

Fixed - Spring '21 ·Reported By 5 ·Updated 2020-12-02

Error in $A.getCallback() message when creating a Community using the Help Center template

Communities

When going through the setup flow for Help Center communities the admin receives the following error and is unable to proceed further: This page has an error. You might just need to refresh it. Error in $A.getCallback() [$A.get(...) is undefined] Callback failed: serviceComponent://ui.service.setup.components.comm.CommExtensionController/ACTION$createCommunity...

Fixed - Spring '21 ·Reported By 5 ·Updated 2020-12-02

When an Account is deleted, ActionCadenceTracker records for Contacts remain with no TargetId

Sales and Marketing

When a Contact is added to a Sales Cadence, then the Contact's Account is deleted, an ActionCadenceTracker record remains in the Cadence in a Running state, with no TargetId specified. The Contact remains visible on the Sales Cadence Targets related list with no Target name. When attempting to remove...

Fixed - Spring '21 ·Reported By 5 ·Updated 2020-12-02

Translations for Quick Action "Informational Message" and "Field Label" not supported properly in Translations Metadata API type

Metadata

Some customers may have observed the following error concerning the translation of global quick action fields. quickActions> <label>My translated success message</label> <name>MyAction1</name> </quickActions> <quickActions> <label>My translated field label</label> ...

Fixed - Spring '21 ·Reported By 5 ·Updated 2020-12-02

Split View for the Duplicate Record Set object creates an error on the list view

Listviews

When switching the list view for the Duplicate Record Set object to Split View, the following error may occur: "This page has an error. You might just need to refresh it. First, would you give us some details? (We're reporting this as error ID: 1611689033)"

Fixed - Spring '21 ·Reported By 4 ·Updated 2020-12-02

Self-signed certificated created by automated process

API , Authentication

Some customers might notice a new Self Signed certificate in their org. In the audit history below format can be observed Automated Process Created Certificate SelfSignedCert_XXJul2020_XXXXXX

Fixed - Spring '21 ·Reported By 4 ·Updated 2020-12-02

Lightning Report - Cmd+Click on links inside a report causes the focus to jump to the new tab

Operational Analytics - Reports

The default browser behaviour for cmd+click on a link inside a report (ie. Opportunity Name) is to open a new subtab WITHOUT focusing on it, meaning, the user remains on the report page. However, clicking on links inside a report right now causes the focus to jump to the newly created subtab.

Fixed - Spring '21 ·Reported By 4 ·Updated 2020-12-02

"{0}" is displayed instead of Custom Object Name in Item to Approve on Home page in Lightning

Lightning

If the logged in user's language is different than the Org's default language, "{0}" is displayed instead of Custom Object Name in Item to Approve on Home page in Lightning

Fixed - Spring '21 ·Reported By 4 ·Updated 2020-12-02

List Email (Mass Email) Send to all Receipients instead of Filtered List in preview panel from Quick Filters

Activities , Campaigns , Platform , Email Clients

List Email (Mass Email) Send to all Campaign Members instead of Filtered List in preview panel from Quick Filters

Fixed - Spring '21 ·Reported By 4 ·Updated 2020-12-02

In HVS, prospects can be assigned to non-HVS users by a Flow

Flow , Process Builder

In High Velocity Sales, when following these steps to automatically add prospects to a Sales Cadence, the prospects can be assigned to Users without a High Velocity Sales license: Add Prospects to a Sales Cadence Automatically with Flow Builder and Process Builder https://help.salesforce.com/art...

Fixed - Spring '21 ·Reported By 4 ·Updated 2020-12-02

Misleading error message "Looks like you don't have access to respond to this survey error when opening opportunity record"

Surveys

When we open an Account record when the account details page has a survey component embedded in the page throws the error "Looks like you don't have access to respond to this survey" when the default survey invitation link is not generated.

Fixed - Spring '21 ·Reported By 3 ·Updated 2020-12-02

“An internal server error has occurred Error ID: 906663133-4333 (-1931631850)” appears when assigning an audience.

Communities

- In the community page that name is formed by double underscores or single underscore and double byte characters such as “home_日本語”, Internal Server Error occurs when assigning an audience. - This issue has occurred since Winter’21

Fixed - Spring '21 ·Reported By 3 ·Updated 2020-12-02

Lightning Report - Summer'20 - 'Clip text' functionality in list views is not respected in formula output

Operational Analytics - Reports , Summer 20

'Clip text' functionality in list views is not respected in formula output - Actual Result The formula output is not clipped when it's too long to fit in the available column width

Fixed - Spring '21 ·Reported By 3 ·Updated 2020-12-02

Translations for Global Value Sets are not included in unlocked package.

Packaging , Spring 20

Translations for Global Value Sets are not included in unlocked package - Actual Result Translations for Global Value Sets are not included in the org which unlocked package is installed - Expected Result Translations for Global Value Sets are included in the org which unlocked package is installed Note: GlobalValueSetTranslation...

Fixed - Spring '21 ·Reported By 3 ·Updated 2020-12-02

Rotate tenant secret of BYOK via REST API fails with INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY

API , Platform Encryption

When rotating BYOK via REST API, it fails with INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY. The User already has "Manage Encryption Keys" permission. This doesn't happen when uploading the same Key information via UI as the same user.

Fixed - Spring '21 ·Reported By 3 ·Updated 2020-12-02

List - Classic - Potential for Exception error when editing list view in Classic UI

Listviews

Potential for Exception error when editing list view in classic. No problem editing the same list view in Lightning Experience.

Fixed - Spring '21 ·Reported By 3 ·Updated 2020-12-02

In Lightning, emails in Activity History related list link to Tasks

Activities , Lightning

In Lightning Experience, emails in the Activity History related lists link to Task records (00T) related to the emails, instead of linking to the EmailMessage record (02s). This only affects the Tile list type, Basic and Enhanced list types link to the EmailMessage records. Note that when the Activity...

Fixed - Spring '21 ·Reported By 3 ·Updated 2020-12-02

Users without Modify All Data unable to publish a web store in Experience Builder

Communities , B2B Commerce

Users that have Community Admin perms (Create and Setup Communities) but not Modify All Data encounter an error when attempting to publish in Experience Builder for B2B Commerce Communities.

Fixed - Spring '21 ·Reported By 2 ·Updated 2020-12-02

Exporting Responses fail when there are 1000+ questions/question Choices or 1000+ responses

Surveys

When exporting responses that have 1000+ questions/question Choices or exporting a Survey with 1000+ responses, there is a notification "The responses will be sent to “xxx@sample.com” however no email is received

Fixed - Spring '21 ·Reported By 2 ·Updated 2020-12-02

We can't save your survey because of an error: Unable to save branding information

Surveys

Creation of new survey version fails with error 'Unable to save branding information'.

Fixed - Spring '21 ·Reported By 2 ·Updated 2020-12-02

Inconsistent search behaviors observed between Classic and LEX for "Consent Management Objects"

Search , Lightning , Winter 21

Some customers may have observed hey are unable to search for records associated with the following entities among others when it comes to "Consent Management Objects" - https://help.salesforce.com/articleView?id=consent_mgmt_fields.htm&type=5 Contact Point Email Contact Point Address Contact Point...

Fixed - Spring '21 ·Reported By 2 ·Updated 2020-12-02

UserFieldAccess always returns IsAccessible as true for the current user even if the user has no access to the field.

Platform , Sharing

UserFieldAccess always returns IsAccessible=true for the current user whether the user has access or not to the field.

Fixed - Spring '21 ·Reported By 2 ·Updated 2020-12-02

SOQL query on MetadataPackageVersion is failing and developer console throws an error as "No response from server'

Apex , Packaging , Lightning

SOQL query on MetadataPackageVersion may fail and developer console throws an error as "No response from server'. SOQL : Select Id,MetadataPackageId,Name,ReleaseState,MajorVersion,MinorVersion,PatchVersion,BuildNumber,SystemModstamp,IsDeprecated FROM MetadataPackageVersion

Fixed - Spring '21 ·Reported By 2 ·Updated 2020-12-02

Email Service component is recognized as “New Components Detected” in a Patch Org.

Packaging , Field Service

When creating a Patch Org for the package version that includes an Email Service component, “New Components Detected” appears for the Email Service component.

Fixed - Spring '21 ·Reported By 2 ·Updated 2020-12-02

Einstein Analytics Dashboard Error when clicking on dashboard specific version

Einstein Analytics - Dashboards/Lenses , Summer 20

The issue is seen when there are versions of the Einstein Analytics dashboard having conditional formatting applied in the charts but the color parameters are not chosen. Saving, loading, and refreshing the dashboard will work fine. The error will start to show when clicking on the version link...

Fixed - Spring '21 ·Reported By 2 ·Updated 2020-12-02

Case Closed status does not display translated label in Path

User Interface

When using Path on the Case object in any language other than English, the "Closed" status does not display the translated value defined on Translation Workbench. It displays the language default for "Closed" instead.

Fixed - Spring '21 ·Reported By 2 ·Updated 2020-12-02

FSL - Flow runtime creates blank Service Report

Flow , Field Service

When creating Service Report from Flow, the PDF of the Service Report may be blank. This issue is only seen when Service Report record is created in Flow.

Fixed - Spring '21 ·Reported By 2 ·Updated 2020-12-02

Agent changing presence status while a work item is being routed to the same agent could cause locks

Omni-Channel

When an Omni Agent is switching to Offline or Busy Presence Status at the same time a work item is being routed to them, and they have Auto-accept enabled via their Presence Configuration, it can lead to row locks.

Fixed - Spring '21 ·Reported By 2 ·Updated 2020-12-02

SurveyInvitation link does not work when user who created the survey invitation is deactivated

Surveys

SurveyInvitation link does not work and errors out when a user who created the survey invitation is deactivated - Actual Result It fails and gives UI error "An error occurred. Contact Salesforce Customer Support with the Salesforce Error ID." - Expected Result Survey Invitation should...

Fixed - Spring '21 ·Reported By 2 ·Updated 2020-12-02

SOQL LIMIT is applied to the entire result set instead of per-parent - only for custom object.

Apex , Spring 20

SOQL sub query LIMIT clause applies on entire result set instead of per parent. SOQL Query: =========== SELECT id, (SELECT id FROM Bars__r limit 1 ) FROM Foo__mdt Actual Result: =========== Only one child for first parent is returned although we have child's for all parents Expected Result: ============= One...

Fixed - Spring '21 ·Reported By 2 ·Updated 2020-12-02

Date passed into flow from apex gets mistakenly converted to one day prior

Apex , Flow

Dates passed in from apex get converted incorrectly when being converted to flow request values.

Fixed - Spring '21 ·Reported By 2 ·Updated 2020-12-02

"Your schema can't be parsed. Check the schema parameters" error when Installing 1GP Package With External Services

Apex , VisualForce , Spring 20

When a customer tries to create an unlocked package including an external service, they get a 'Your schema can't be parsed. Check the schema parameters.' error.

Fixed - Spring '21 ·Reported By 2 ·Updated 2020-12-02

Gmail Integration- Save & New doesn't work as expected.

Outlook , User Interface , Lightning , Winter 20

Gmail Integration- Save & New doesn't work as expected.

Fixed - Spring '21 ·Reported By 2 ·Updated 2020-12-02

Rich Text fields that contain an Up/Down picker for Font is cutoff (ios/android/webapp)

Mobile

In Rich Text Fields, the selector for Font and Font Size is cut off midway.

Fixed - Spring '21 ·Reported By 2 ·Updated 2020-12-02

Syncing an external object using a cross-org connector times out

Spring 19

XDS sync can fail due to the 2 min synchronous request timeout limit when syncing an object that contains multiple components (record types, fields, page layouts, etc). - Expected Result: Successful sync of external object. - Actual Result: Unsuccessful sync due to time out.

Fixed - Spring '21 ·Reported By 2 ·Updated 2020-12-02

Deployment is failing due to INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY, Access to entity 'Question' denied: [] Error

Apex

During deployment some customers noticed that their tests are failing due to INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY, Access to entity 'Question' denied: [] Error

Fixed - Spring '21 ·Reported By 1 ·Updated 2020-12-02

Console Related Lists are Not Loading on Newly Created Related Records

Lightning

Related lists are not loading in console when creating newly related records. This behavior can be seen when console sub tabs are in use as well as without intermittently.

Fixed - Spring '21 ·Reported By 1 ·Updated 2020-12-02

Error throne when switching portal contacts between accounts and there are Territories assigned (TM1) on the target account

NoDataFoundException error is throne when updating portal contact account. This occurs when the target account has Territories (TM1) assigned to the target account.

Fixed - Spring '21 ·Reported By 1 ·Updated 2020-12-02

Salesforce app shows Convert action even if 'Enable Conversions for Salesforce Mobile' is disabled

Mobile

Users can see the Convert action in the Salesforce app even if the admin hasn't enabled conversions for mobile via the 'Enable Conversions for Salesforce Mobile' permission in Lead Settings. Note: this affects internal and Community users.

Fixed - Spring '21 ·Reported By 1 ·Updated 2020-12-02

Validation Rule with ISChanged(UnitPrice) causing misfire bacuase of sync and established schedule

When quote syncing is started and when we try to re-establishing a product schedule using the "divide amount into multiple instalments" this triggers a validation rule indicating the Quote Line Item unit price has changed. But on UI it has not.

Fixed - Spring '21 ·Reported By 1 ·Updated 2020-12-02

Shared Subscriber executions can accidentally be aborted when there are more than 3+ shared subscribers for same platform event

Apex , Winter 21

In rare cases, shared subscriber requests can accidentally be aborted for same platform event.

Fixed - Spring '21 ·Reported By 1 ·Updated 2020-12-02

Report - Transaction Security Policy Custom Message is not displayed when exporting a formatted report in Lightning Experience

Operational Analytics - Reports

Transaction Security Policy Custom Message is not displayed when exporting a formatted report in Lightning Experience, the default error message is used instead.

Fixed - Spring '21 ·Reported By 1 ·Updated 2020-12-02

Forecasting Product family picklist values are not translated when quota is not present in Lightning.

Lightning , Winter 20

In forecast, Product Family picklists are not translated in Lightning unless they have quotas.

Fixed - Spring '21 ·Reported By 1 ·Updated 2020-12-02

Relationship Card shows "No Data Found" when Account.Name is Encrypted

Platform Encryption , Health Cloud

Relationship Cards will show "No Data Found" when platform encryption is enabled in a Health Cloud org and the account name field is marked for encryption.

Fixed - Spring '21 ·Reported By 1 ·Updated 2020-12-02

Change Data Capture [CDC] events are created without any fields

Apex

Defective CREATE event which does not include all fields is generated(or UPDATE event is not generated) if the user does not have read permission for object and record is created(or updated) via system mode Apex code. - Actual Result Defective CREATE event is generated and UPDATE event is not generated -...

Fixed - Spring '21 ·Reported By 1 ·Updated 2020-12-02

Browser Console Error on My Domain login page

Authentication

When there are multiple Single Sign-on settings/Authentication services are in place for an Org and when the 'Login Form' is not used as an Authentication Service, then the following browser console error shows up "Unable to get property 'parentNode' of undefined or null reference"

Fixed - Spring '21 ·Reported By 1 ·Updated 2020-12-02

Send notification using flows, it does not recognize case owner ([Case].OwnerID). This needs actual user name.

Flow , Process Builder

Configure a Process Builder process which runs when a custom platform event is published. The process updates the Case object and also sends a custom notification about the event and case. When the notification is sent to a specific user, there is no error. If the notification is sent to the case owner,...

Fixed - Spring '21 ·Reported By 1 ·Updated 2020-12-02

Community Language picker translations are not adjusting spacing/formatting on the page for the new words

Communities

Language translations in Community, such as French or Spanish, are not properly spacing words on the Influence user details.

Fixed - Spring '21 ·Reported By 1 ·Updated 2020-12-02

In the lead convert screen in lightning, the Address fields is blank on matching person accounts displayed

Lightning , Summer 20

Over the lead conversion page, person account matching details are not showing values of Shipping address of matching Person account, though details are there on Person account record, other detais are getting displayed.

Fixed - Spring '21 ·Reported By 1 ·Updated 2020-12-02

LWC not passing entry point for Apex correctly to logging.

Apex , Lightning , Summer 20

Logs are missing the entry point when apex is invoked using LWC

Fixed - Spring '21 ·Reported By 1 ·Updated 2020-12-02

Calendar Component display Year adds extra 1086 years instead of 543 years When Locale set to Thai (Thailand) and Language is set to Thai

Activities , Platform , Lightning

Calendar Component display Year adds extra 1086 years instead of 543 years When Locale set to Thai (Thailand) and Language is set to Thai. It only happens if both Locale and Language set to Thai

Fixed - Spring '21 ·Reported By 1 ·Updated 2020-12-02

placeholder component renders visible with a white background when the community background is a color other than white

Communities

You will see a white L shaped pixel on search if the community background is something other than white

Fixed - Spring '21 ·Reported By 1 ·Updated 2020-12-02

High Velocity Sales may be disabled in sandbox up refresh and cannot be enabled

Sandbox , Einstein Activity Capture

When a sandbox is created or refreshed, High Velocity Sales (HVS) may be disabled in the new sandbox, even though the feature is enabled in the source organization. Clicking "Set Up and Enable" HVS will not enabled the feature.

Fixed - Spring '21 ·Reported By 1 ·Updated 2020-12-02

Field Requirement and Help Text are not visible for RTA fields on Standard Objects when creating and editing records in Lightning Experience

Lightning

Help Text and Red asterisk indicating a field is required do not show in Lightning Experience for RTA fields, when Help Text is established and the field is marked required. This occurs when creating or editing records.

Fixed - Spring '21 ·Reported By 0 ·Updated 2020-12-02

Parent Record ID field not auto populated when creating a child record when using Lightning Pages with Dynamic forms

Lightning

Parent Record ID field not auto populated when creating a child record when using Lightning Pages with Dynamic forms

Fixed - Spring '21 ·Reported By 0 ·Updated 2020-12-02

Error Received when adding Lookup Field to External Object Report

Operational Analytics - Reports

Customers may receive errors when attempting to add specific lookup fields to External Object Reports. In Lightning Experience, the error message will state "Error Details. An unexpected error occurred. Please include this ErrorId if you contact support: XXXXXXXXXX-XXXXX (1253075140)". In Salesforce...

Release In Progress - Spring '21 ·Reported By 0 ·Updated 2020-12-02

SMS consent, OptOut keyword failure.

Messaging , Lightning

Consent, opt-out keywords stopped working for channels created prior to 224.

Fixed - Spring '21 ·Reported By 0 ·Updated 2020-12-02

[Winter 21 Regression] Quick Action displays a popup and closes immediately [5 - 20 seconds]

Lightning

Lightning Quick action display a Flicker or Pop up with close toggle in Console application when a workspace API is used to open a Subtab redirecting to Lightning Component after Winter 21’ release

Fixed - Spring '21 ·Reported By 0 ·Updated 2020-12-02

Topic Catalog Structure is tagged as headings in HTML tags

Communities , Disability and Product Accessibility

When using a screen reader tags the HTML tags on the Topic catalog is showing up as <h1> and they should not be. They are being identified as an <ul> and a <h>

Fixed - Spring '21 ·Reported By 0 ·Updated 2020-12-02

Label reads twice with a screen reader for new note <related to> field

When adding a note to a case, in the untitled note window "case" is read twice. Add Note, tab/arrow thorough the page using a screen reader. Notice that the Case Icon is read twice. Remove Alt text and replace with null Alt=""

Fixed - Spring '21 ·Reported By 0 ·Updated 2020-12-02

Standard Users Can Not Create Manuel CMS Collections

Communities , Lightning

Non-Admin users are receiving the following error message when trying to create Manuel CMS Collections in the content management section of the community: "insufficient access rights on cross-referenced id 20YXXXXXXXXXXXX"

Fixed - Spring '21 ·Reported By 0 ·Updated 2020-12-02

Survey Picklist values with two or more consecutive spaces returns ro default field label

Surveys

If a survey picklist value has two or more consecutive spaces, when selected, the value will revert to the default label and trigger the validation if the field is required.

Fixed - Spring '21 ·Reported By 0 ·Updated 2020-12-02

Email Change Verifification message is showing incorrect message

Communities

During Email Change Verification, the final page says, “The email address for your Salesforce account was successfully changed.” It should not say Salesforce, but rather the name of your community.

Fixed - Spring '21 ·Reported By 0 ·Updated 2020-12-02

Subset of the extension is allowed in "accept" attribute of lightning:fileUpload

Content and Files , Lightning

When using lightning:fileUpload component for uploading files, we can specify the accept attribute to allow certain type of file formats. var allowedExtensions = ['.pdf', '.htm', '.doc', '.png']; cmp.set('v.accept', allowedExtensions); If a file type of .h or .p is used, the upload is seen...

Fixed - Spring '21 ·Reported By 0 ·Updated 2020-12-02

While logging email, the 'Include attachments' pop-up list does not scroll

Email Clients

In Outlook and Gmail Integration, the 'Include attachments' pop-up list does not scroll which prevents a User from unselecting some attachments while logging an email.

Fixed - Spring '21 ·Reported By 0 ·Updated 2020-12-02

The line above "View All" is partially overlapped by the file listed in the "Notes & Attachments" RL

Lightning , Summer 20

The line above "View All" is partially overlapped by the file listed in the "Notes & Attachments" Related List. - Expected Result The line shouldn't be obscured or covered in the "Notes & Attachments" Related List.

Fixed - Spring '21 ·Reported By 0 ·Updated 2020-12-02

Internal Server Error when community user attempts to set a new password after password reset

Communities

Internal Server Error when Community user (Customer or Partner) attempts to set a new password during a password reset. This occurs when a sharing set is present on the User object that uses UserRole in the sharing set criteria.

Fixed - Spring '21 ·Reported By 0 ·Updated 2020-12-02

On System Overview Page, Custom Metadata Type doesn’t express exempt manage package count

Metadata

When checking for custom metadata type on page System Overview Page the exempt protected manage package count is not taken into the accountability against the limit of 200 custom metadata type

Release In Progress - Spring '21 ·Reported By 0 ·Updated 2020-12-01

Unhandled Fault Error May Occur When Attempting to Refresh or Submit a Survey & Survey Failure Email Contains Internal Server Error

Service , Lightning , Surveys

When survey is opened in separate browser or page refresh is required to load survey, an User will recieve the following error when attempting to submit survey. Error: "<b>An unhandled fault has occurred in this flow</b><br>An unhandled fault has occurred while processing the flow. Please contact...

Fixed - Spring '21 ·Reported By 51 ·Updated 2020-11-30

When adding a previously-created Related List to Person Accounts in Lightning, the lookup relationship will not auto-populate

Lightning

As of Winter '21, creating a new record from a Related List Dialog on Person Accounts does not pre-populate parent record field.

Release In Progress - Spring '21 ·Reported By 0 ·Updated 2020-11-30

2GP Managed Package version creation fails when using Ancestry and Roll-up summary field

Packaging , Metadata , Salesforce DX

2GP Managed Package version creation fails when using Ancestry and Roll-up summary field

Release In Progress - Spring '21 ·Reported By 5 ·Updated 2020-11-26

Package un-installation is failing on an Internal Server Error number.

Packaging

Package un-installation is failing on an Internal Server Error number: 1705825137 or 894020651.

Release In Progress - Spring '21 ·Reported By 7 ·Updated 2020-11-25

Inline Edit of custom Date Field in Forecast Results in Error

Adding a custom date field to a forecast, and then inline editing that field from the forecast, results in an error: Can't save records with errors. Item 1 has errors in these fields: [Date field]: value not of required type: [YYYY-MM-DD] Standard Close Date field functions without issue

Release In Progress - Spring '21 ·Reported By 6 ·Updated 2020-11-25

Send Survey Action of Process Builder fails when Community Users triggers it

Surveys

Unable to Close the case as the user is receiving below email Give your Salesforce admin these details. This invitationOwner doesn't exist in your org: 0050J000006s2GXQAY. Replace it with a valid invitationOwner. Error ID: 1806986680-16939 (2073046805):

Release In Progress - Spring '21 ·Reported By 5 ·Updated 2020-11-25

Links to Products in the "Sales Agreements" Tab in Communities Point to an Invalid URL

Communities , Manufacturing Cloud

In a Community with Manufacturing Cloud enabled, the link to Products for a Sales Agreement provides an invalid URL.

Release In Progress - Spring '21 ·Reported By 0 ·Updated 2020-11-25

Actions are not available on Messaging Session or Chat Transcript records in lightning, but they are available in classic.

Live Agent , Messaging , Lightning

Custom actions and standard ones like Edit and Delete missing on the Highlights panel in Messaging Session and Chat Transcript objects in Lightning. The actions are seen in the list view in Lightning and in the record detail page in Classic, the actions are supported and the edit and delete action occurs...

Release In Progress - Spring '21 ·Reported By 21 ·Updated 2020-11-24

General Related Record List might be displayed rather than Object's specific Related Record List

Communities

General Related Record List might be displayed rather than Object's specific Related Record List.

Release In Progress - Spring '21 ·Reported By 12 ·Updated 2020-11-24

Related list quick links loading spinner is visible indefinitely when force:refreshView is fired

Lightning

Related list quick links loading spinner is visible indefinitely when force:refreshView is fired

Release In Progress - Spring '21 ·Reported By 6 ·Updated 2020-11-24

Work Order reports return incorrect Is Closed value when Status value's category is changed to Closed

Analytics

For existing Work Order records where the Status picklist value's category is changed to "Closed", the Is Closed value will return an incorrect value of "false" in reports.

Release In Progress - Spring '21 ·Reported By 6 ·Updated 2020-11-24

Apex class does not respect the installed package version dependency

Apex , Packaging

Apex class is not respecting the installed package version dependency of P1 package in P2 package if we override P1 package version in subscriber class and if that is called before manage package class.

Release In Progress - Spring '21 ·Reported By 4 ·Updated 2020-11-24

Error when using Custom Object as part of the Provider Relationship Card setup

Health Cloud

Error when using Custom Object as part of the Provider Relationship Card setup in Health cloud

Release In Progress - Spring '21 ·Reported By 2 ·Updated 2020-11-24

Error adding Products to Reduction Order, "You can't create a reduction order, because you don't have access to the required fields."

In some orgs users may get an error when adding Products to Reduction Order stating: "You can't create a reduction order, because you don't have access to the required fields." The error will occur even when users have access to all required fields called out in our documentation (here: https://help.salesforce.com/articleView?id=customize_order_enable_ro.htm&type=5) This...

Release In Progress - Spring '21 ·Reported By 2 ·Updated 2020-11-24

Survey's Branding button toggle is disabled for a survey (which is not yet active) and it still remains disabled even after creating a new version

Surveys

1. Survey's Branding button toggle is disabled for a survey (which is not yet active) and it still remains disabled even after creating a new version 2. Not able to Preview or Activate the Survey

Release In Progress - Spring '21 ·Reported By 2 ·Updated 2020-11-24

Email quick action default handler (QuickAction.QuickActionDefaultsHandle) test class fails when adding the same contact as cc and bcc address

Apex , Winter 21

Email quick action default handler ( QuickAction.QuickActionDefaultsHandle) test class fails when adding the same contact as cc and bcc address. However, the same functionality works with UI.

Release In Progress - Spring '21 ·Reported By 1 ·Updated 2020-11-24

Today's Event records do not show up on Lightning Homepage

Activities

Events scheduled for today do not display in Today's Event lightning component in Lighting Homepage. When going directly to calendar, end user can see events for later today.

Release In Progress - Spring '21 ·Reported By 10 ·Updated 2020-11-23

Required dependent picklists with no available options block save

If a dependent required picklist doesn't have any selectable values available, it prevents you from saving.

Release In Progress - Spring '21 ·Reported By 3 ·Updated 2020-11-23

Notification LEX Bell (UNS) notifications less than 30 days disappear or cannot scroll

Activities , Lightning

Notification LEX Bell (UNS) notifications should display notifications from the past 30 days and allow end user to scroll. When end user encounters this problem, end user can only see notifications from the current day or a few days back.

Release In Progress - Spring '21 ·Reported By 3 ·Updated 2020-11-20

Einstein Predictions - Security predicate on supplemental dataset may prevent prediction scores from being evaluated properly

Einstein Discovery

When a model is deployed with a supplemental dataset for field mapping, a security predicate on the supplemental dataset may prevent the Integration User from seeing rows and as a result, the prediction may be evaluated incorrectly and the prediction scores may not be accurate.

Release In Progress - Spring '21 ·Reported By 2 ·Updated 2020-11-20

Omni-Channel Skills based routing, and Case.Language skill mapping rule causes Error

Apex , Omni-Channel

With the Winter 21 Release Skills based routing being enabled along with a mapping rule which includes Case.Language can cause an internal server error, when inserting case records assigned to Omni Queue. When language is not specified on case, error is thrown Ref: https://help.salesf...

Release In Progress - Spring '21 ·Reported By 3 ·Updated 2020-11-19

Path stage doesn't appear selected when tap on it in record page on Salesforce mobile app

Mobile

The stage of the path doesn't appear selected when tap on it in the record page on Salesforce mobile app. This issue occurs sporadically, also both Android and iOS app can be confirmed.

Release In Progress - Spring '21 ·Reported By 1 ·Updated 2020-11-19

[Accessibility] Opening Hover Preview When Using Screenreader (such as JAWS) Does Not Read Content; Keyboard Navigation Inconsistent

Platform , User Interface

When navigating through Salesforce using keyboard navigation, and having a screen reader enabled such as JAWS, upon opening a hover preview, the content is not read by the screen reader. Furthermore, using arrow keys to navigate into the content can cause the page to jump to the bottom, rather than scroll...

Release In Progress - Spring '21 ·Reported By 0 ·Updated 2020-11-19

LEX - Email being composed in one Console workspace tab is lost when a record is saved in another workspace tab.

Lightning

When a user is composing email in one Lightning Console workspace tab, and switches away from that tab to update a record in another tab, the email is lost on return to the original tab.

Release In Progress - Spring '21 ·Reported By 4 ·Updated 2020-11-18

Provider Search returns an error with certain records

Health Cloud

Provider Search returns an error with certain records if placed on a Patient Account page that has a Member Plan with a Purchaser Plan associated with it.

Release In Progress - Spring '21 ·Reported By 1 ·Updated 2020-11-18

Unable to assign audience to component or page variation when the page variation name starts with a number

Communities

Error is thrown when assigning an audience to a page variation or component when the page variation name starts with a number.

Release In Progress - Spring '21 ·Reported By 0 ·Updated 2020-11-18

In case of old SAML request using SP-initiated the error message is incorrect

Authentication

Customer have configured SAML and are using SP-initiated SSO. Error occurs when SAML response is sent to Salesforce 8 minutes after Salesforce generates the SAML request. It is a WAD as https://help.salesforce.com/articleView?siteLang=en_us&id=000187624&type=1, but the error message is incorrect...

Release In Progress - Spring '21 ·Reported By 24 ·Updated 2020-11-17

Quotes Sync is adding decimal places and changing the Unit Price on Quote Line Items

API , Data Loader

When inserting a Quote Line Item record via API(Data Loader, Apex), it adds additional decimal places during quote sync. This occurs when Multi-Currency is enabled and the decimal place is set to 4.

Fixed - Spring '21 ·Reported By 2 ·Updated 2020-11-17

'You have exceeded the work order limit' error although limit has not been reached.

Field Service

Users may see the following error when generating Work Orders from Maintenance Plans with many child Assets: Your MP-0001 maintenance plan did not generate any work orders because of this configuration error: You have exceeded the work order limit. Decrease the amount of work orders by increasing...

Release In Progress - Spring '21 ·Reported By 1 ·Updated 2020-11-17

Custom field with lookup to SurveyPage results in an Internal Server Error

Surveys

Users will get an internal server error message when they have a custom field that has a lookup relationship with the SurveysPage object. The error will show up when trying to create or edit the record and linking the SurveyPage to the record. **Note: The error is only seen in Lightning. You can...

Release In Progress - Spring '21 ·Reported By 1 ·Updated 2020-11-17

Survey Export is failing due to corrupt data

Surveys

Customer is unable to export survey results for few survey versions

Release In Progress - Spring '21 ·Reported By 3 ·Updated 2020-11-16

Some package containing lightning component fails to install in orgs if community security CSP setting is relaxed and lightning locked is off

Packaging

Some package containing lightning component fails to install in orgs if community security CSP setting is relaxed and lightning locked is off.

Release In Progress - Spring '21 ·Reported By 0 ·Updated 2020-11-16

Unable to clone profile and reuse a previously deleted profile name

Platform , User Interface , Lightning

When a custom profile is deleted and the same name is reused, the dangling reference prevents reusing the previous name.

Release In Progress - Spring '21 ·Reported By 0 ·Updated 2020-11-16

If Auto-Layout is enabled, Flow may not be opened due to the Error "{markup://builder_platform_interaction:flcConversionUtils}"

Flow

If Auto-Layout is enabled, Flow may not be opened due to the Error "{markup://builder_platform_interaction:flcConversionUtils}"

Release In Progress - Spring '21 ·Reported By 14 ·Updated 2020-11-13

Community user cannot send list email on community from Winter'21

Winter 21

Community user cannot send the list email on community. The user would receive the following error email after list email sent: ---------- List email "<List Email Title>" was canceled due to an error detected by the system. Error code: UNKNOWN_EXCEPTION Error Description: UNKNOWN_EXCEPTION: An...

Release In Progress - Spring '21 ·Reported By 14 ·Updated 2020-11-13

Custom Labels and Translations in second generation packages with same namespaces fail to install

Packaging , Salesforce DX

Custom Labels and Translations in second generation packages with same namespaces fail to install

Release In Progress - Spring '21 ·Reported By 13 ·Updated 2020-11-13

Standard picklist fields in Real-Time Events are not queryable or filterable in asynchronous SOQL

API , Winter 20

Standard picklist fields in Real-Time Events are not queryable or filterable in asynchronous SOQL. This bug can be reproduced by performing an Async SOQL on ReportEvent.Operation. Regular SOQL queries do return the values of the affected picklist field.

Release In Progress - Spring '21 ·Reported By 4 ·Updated 2020-11-13

No Validation of Parent Child permission dependency on Standard Permission Set created by Bundled PSL eg. 'Lightning Retail Execution Plus'

Consumer Goods Cloud

No Validation of Parent Child permission dependency on Standard Permission Set created by Bundled Permission Set License eg. 'Lightning Retail Execution Plus' . The Standard Permission Set is not validated when created. The Parent object permission missing and is available in other 'Industry Visit' PSL...

Release In Progress - Spring '21 ·Reported By 2 ·Updated 2020-11-13

Getting error when creating quick action for the "Sales Agreement Products" object

Manufacturing Cloud , Summer 20 , Winter 21

Getting error when creating quick action for the "Sales Agreement Products" object.

Release In Progress - Spring '21 ·Reported By 1 ·Updated 2020-11-13

Bulk Predictions fails due to count query timeout

Einstein Discovery

When choosing a filter for bulk query which turns into a SOQL statement to get the count of rows the result is a time out

Release In Progress - Spring '21 ·Reported By 0 ·Updated 2020-11-13

String.format does not work when string has single quote

Apex , Platform , Salesforce CPQ (Configure-Price-Quote)

The Apex method String.format does not properly handle text replacement for expressions (e.g {0}) if the template string supplied contains single quotes.. Ex: When there is a single quote in the translation label it breaks the string formatting. {0} : le nombre d'options sélectionnées dans {1}...

Release In Progress - Spring '21 ·Reported By 46 ·Updated 2020-11-12

When clicking "View More" of Chatter Feed component, feeds are added above the place where "View More" button has been located

Chatter

When clicking "View More" of Chatter Feed component, feeds are added above the place where "View More" button has been located. This issue only occurs when we use Chrome84+ and Edge 85+.

Release In Progress - Spring '21 ·Reported By 9 ·Updated 2020-11-12

Duplicate records can be seen when loading additional records (pagination) when performing a search.

When the user uses Global Search on LEX, then clicks on "View More", then sort by Account Name -Ascending, they may find that some of the returned results are duplicated if they have more than 50 records returned.

Release In Progress - Spring '21 ·Reported By 1 ·Updated 2020-11-11

Unlocked package cannot be installed if it contains ProfilesSessionSetting and profile

Packaging

Unlocked package install fails with error: This app can't be installed. There are problems that prevent this package from being installed. ProfileName_profileSessionSetting: An unexpected error occurred. Please include this ErrorId if you contact support: errorId.

Release In Progress - Spring '21 ·Reported By 2 ·Updated 2020-11-10

'Insert Article into Email' action should add to the attachments already attached to the Email instead of replacing them.

If we have inserted the article content into the email which has related attachments and if we add another article to the same email which also has attachments, the attachments from the first article are replaced with that of the second. Instead, both the article's attachments should be displayed...

Release In Progress - Spring '21 ·Reported By 2 ·Updated 2020-11-06

Package upload failing in patch orgs with customizations applied to order object

Packaging , Partner , Winter 20

On package upload attempt in a patch org which was created before Winter '21 Salesforce release and then subsequently upgraded to Salesforce Winter '21 that had customizations applied to the order object (including, but not limited to: apex classes, triggers, custom fields, validation rule, workflow,...

Release In Progress - Spring '21 ·Reported By 24 ·Updated 2020-11-04

Winter '21 - Error "insufficient access rights" saving a Sales Cadence in Public Sales Cadences folder

Sales and Marketing

In High Velocity Sales, when a user attempts to save a Sales Cadence to the Public Sales Cadences folder, an error like the following may be displayed: insufficient access rights on cross-reference id: 00Dxxxxxxxxxxxx This error is displayed for users that do not have the "View Setup and Configuration"...

Release In Progress - Spring '21 ·Reported By 7 ·Updated 2020-11-04

Visualforce apex:inputField with label attribute shows error message twice in apex:pageMessages

Apex

When validating a field and if the field has error, there are two error messages shown. One for the label of the field and the other for the label of apex:inputField. They are handled as different messages, so two lines of error messages are shown .

Release In Progress - Spring '21 ·Reported By 2 ·Updated 2020-11-04

The Notifications Dialog Includes a Visual Heading that is not Exposed to Assistive Technology

Disability and Product Accessibility

After logging into Salesforce and pressing the Notifications button, the dialog box showing the list of notifications includes a visual heading titled "Notifications" that is not programmatically exposed to assistive technology, so some users do not know that a heading is present.

Release In Progress - Spring '21 ·Reported By 0 ·Updated 2020-11-04

"Record Type" field is not available in Filter List view for Timesheets and Timesheet Entry Field Service Lightning objects

Field Service , Listviews

The "Record Type" field is not available for filters within list views the Timesheet and Timesheet Entry Field Service Lightning objects. To date, impacted objects include (but are not limited to): -Timesheet -Timesheet entry Note: This issue was resolved for other Field Service Lightning objects...

Release In Progress - Spring '21 ·Reported By 0 ·Updated 2020-11-04

"Run Report" link on Einstein Prediction Builder Scorecard Errors If Prediction Filters on Record Type

If an org has Einstein Prediction Builder set up and a prediction is created which filters on Record Type, any user viewing the scorecard and clicking the "Run Report" button/link on the scorecard will encounter the following error: You don't have access to one or more of the fields in your predict...

Release In Progress - Spring '21 ·Reported By 0 ·Updated 2020-10-31

Unable to create Action Plans using Action Plan Templates that contain tasks that assign to queue

Financial Services Cloud

Unable to create action plan when the action plan contains a task that assigns to queue.

Release In Progress - Spring '21 ·Reported By 2 ·Updated 2020-10-30

Internal Server Error appears on filtered lookup search when changing Account/Opportunity owner

Platform , User Interface , Lightning

Internal Server error appears on filtered lookup search when changing Account/Opportunity owner:

Release In Progress - Spring '21 ·Reported By 2 ·Updated 2020-10-30

Lead lookup field does not return any search result for non system admin user in Classic.

Lead lookup field does not return any search result for for non system admin user in Classic, but it works properly in Lightning. This issue only occurs when following 3 conditions are met. 1.Use Classic. 2.Default External permissions to Lead is Private in Organization-Wide Defaults. 3."Show...

Release In Progress - Spring '21 ·Reported By 1 ·Updated 2020-10-30

Description value is not retained when promoting picklist to Global Value Set

While promoting a picklist to Global Value Set, description entered is not saved on the Global Value Set.

Release In Progress - Spring '21 ·Reported By 1 ·Updated 2020-10-30

Standard "All Quotes" list view cannot be edited

Listviews

The "All Quotes" list view on the standard Quote object cannot be edited or deleted.

Release In Progress - Spring '21 ·Reported By 1 ·Updated 2020-10-30

Path on Claim Object with blank Status for Closed options

Platform

Path on Claim object pops up an empty status picklist when updating with a "Closed" option from path.

Release In Progress - Spring '21 ·Reported By 1 ·Updated 2020-10-30

Time Sheet Creation Sometimes Creates Sheets for the Same Day

By design, Time Sheet creation should occur one day in advance (e.g. time sheets starting on 8/4 would be created 8/3) so that all customers across timezones can access the record at the beginning of their day. However, when time sheet templates are activated for the first time, or resumed after having...

Release In Progress - Spring '21 ·Reported By 1 ·Updated 2020-10-30

Service Report related list components in Lightning result in error instead of a preview

Lightning

Service Report related lists take the user to an error page instead of showing a preview, if the related list is in a sidebar or only spans 1/3 of a three column layout. The page is the detail page and gives error "You can't view this item in Lightning Experience. Open in Salesforce Classic."

Release In Progress - Spring '21 ·Reported By 0 ·Updated 2020-10-30

Keyboard hotkeys are active when typing in search box

Einstein Bots

Shortcut keys are triggered when searching for dialog on Bot training tab

Release In Progress - Spring '21 ·Reported By 2 ·Updated 2020-10-29

Error -113480002 when trying to add the lookup field Order Product: Total Price in report

Operational Analytics - Reports

When creating a custom report type using a custom object , there is an error when trying to add the lookup field Order Product: Total Price in the new report created

Release In Progress - Spring '21 ·Reported By 0 ·Updated 2020-10-29

User can't login to Omni after merging duplicate leads.

Omni-Channel

User can't login to Omni after merging duplicate leads.

Release In Progress - Spring '21 ·Reported By 2 ·Updated 2020-10-28

No Related Lists in Accounts for two Standard Asset Fields: "AssetServicedById" and the "AssetProvidedById"

The "AssetServicedById" and the "AssetProvidedById" standard fields (lookups to Account) are not creating a Related List. This is currently working as designed but R&D acknowledges that the behavior could be reviewed and this Known Issue exists to help tracking potential progress around this functionality....

Release In Progress - Spring '21 ·Reported By 2 ·Updated 2020-10-28

In related lists, formula fields that generate hyperlinks to a specific record ID generate invalid URLs

In related lists, formula fields that generate a hyperlink to a specific record ID don't generate a valid URL. The generated URL doesn't navigate to the expected record.

Release In Progress - Spring '21 ·Reported By 11 ·Updated 2020-10-27

Change data triggers are not fired if change data event includes geolocation field

Lightning

Change Data Capture trigger does not fire in tests when the CDC event includes a geolocation field.

Release In Progress - Spring '21 ·Reported By 5 ·Updated 2020-10-27

ParticipantId field not set on SurveyInvitation created using Get Survey Invitation action on Person Account

Surveys

ParticipantId field not set on SurveyInvitation created using Get Survey Invitation action on Person Account.

Release In Progress - Spring '21 ·Reported By 4 ·Updated 2020-10-27

Title of the browser given preference to community page title than “document.title” set in custom lightning component in winter’21

Communities , Lightning

Community page title is displaying instead of custom title (“document.title”) set using Lightning component as Browser title when community page loaded after winter’21 release

Release In Progress - Spring '21 ·Reported By 0 ·Updated 2020-10-23

Sort order predefined in change status is not respected in List View Leads

When we use the action, "change status" in Leads List views, we observe that the sort order predefined in the field settings to reorder is not maintained.

Release In Progress - Spring '21 ·Reported By 0 ·Updated 2020-10-23

Unable to Delete Static Resource After Package Upgrade(Removes the Resource) because of Dangling Reference from a Visualforce Page

Apex , AppExchange , Packaging , Platform , VisualForce

After upgrading a package on a subscriber org where the new version no longer contains a static resource, the delete link on the static resource errors due to an external reference from a Visualforce page.

Release In Progress - Spring '21 ·Reported By 18 ·Updated 2020-10-21

Flow with conditional logic fails and can make Surveys fail

Flow , Surveys

Error : Unfortunately, there was a problem. Please try again. If the problem continues, get in touch with your administrator with the error ID shown here and any other related details. Error ID: 652139016-83481 (332696537) Note the error might change. When you try to preview the Survey with display...

Release In Progress - Spring '21 ·Reported By 7 ·Updated 2020-10-19

Jepson Community theme appears to load App Launcher twice after community page navigation

Communities , Summer 20

After the Summer '20 release, some customers using the Jepson Community Theme are reporting a cosmetic issue. The issue observed appears to show the App Launcher loading twice after one navigates from any one community page to another page with the app launcher accessible. If a user then opens the...

Release In Progress - Spring '21 ·Reported By 1 ·Updated 2020-10-19

"+Add Another Forecast Type" Link Not Responsive. Users Unable to Add Another Type Via That Link

Platform , Sales and Marketing , User Interface

The "+Add Another Forecast Type" link is completely unresponsive for some users. Clicking it does nothing and users are not able to use the link to create a second (or third, fourth, etc.) forecast type. The initial green button works, but after the first forecast type, the link does not.

Release In Progress - Spring '21 ·Reported By 30 ·Updated 2020-10-16

Subordinate user quotas should not be summed up in the UI and displayed for the Forecast Manager

Platform , Sales and Marketing , User Interface

If a forecast manager does not have a quota set, and the team as a whole does not have any opportunities for a specific period, the subordinates' quota values are summed and roll up to the forecast manager. This is a UI rollup only, no actual ForecastingQuota records are created for the manager. As soon...

Release In Progress - Spring '21 ·Reported By 2 ·Updated 2020-10-16

Duplicate rules on Lead or Contact fails to work when the Primary Compact Layout has Campaign field added

API , Platform

When Campaign fields are added to the compact layout of lead, FindDuplicatesAPI runs into an exception

Release In Progress - Spring '21 ·Reported By 10 ·Updated 2020-10-14

No warning shown when users navigate away from Path without saving changes in console app

Lightning

No warning shown when users navigate away from Path without saving changes in console app.

Release In Progress - Spring '21 ·Reported By 0 ·Updated 2020-10-14

Lightning: Related List Hover Shows only the Record Title with Multiple Contacts Enabled

In Lightning, the Related List hover bubble may only show the title of the record and not additional information

Release In Progress - Spring '21 ·Reported By 4 ·Updated 2020-10-12

Inline images selected from existing files posted to feed doesn't map with the feed's visibility when it sets to internal only

Content and Files

In Lightning, inline images added from existing files to feed post is visible to external user despite of feed post is set to internal uses only. Inline images added via uploading from computer to feed post is working as expected, it is respecting the feed's visibility.

Release In Progress - Spring '21 ·Reported By 0 ·Updated 2020-10-12

afterRender error on mobile application when using the Accordion component on the lightning record page

Mobile , Lightning

When using the accordion component on the lightning record page, an afterRender error is thrown when the component is re-rendered on Salesforce mobile application(both iOS and Android). This error is only observed when the "Enable caching in Salesforce for Android and iOS" offline setting is disabled: https://help.salesforce.com/articleView?id=salesforce_app_enable_offline_access.htm&type=5 There...

Release In Progress - Spring '21 ·Reported By 1 ·Updated 2020-10-10

Customization on the featured topics tiles for hover text color does not work under specific circumstances

Communities

When hover text is set to defaul and text color (non-hover) is set to a custom color the hover text color does not change.

Release In Progress - Spring '21 ·Reported By 0 ·Updated 2020-10-10

When Event is created via Publisher Action, and then edited to set the default reminder, the reminder isn't saved

Activities , Lightning

When Event is created via Publisher Action, and then edited to set the default reminder, the reminder isn't saved

Release In Progress - Spring '21 ·Reported By 0 ·Updated 2020-10-09

Mobile Community is not pulling in the Lightning Design System css styles for html elements

Mobile , Communities , Lightning

When accessing a salesforce mobile community certain html elements do not have the correct styling for mobile Some examples include Buttons & Input https://www.lightningdesignsystem.com/components/buttons/#Mobile https://www.lightningdesignsystem.com/components/input/#Mobile -Currently issue...

Release In Progress - Spring '21 ·Reported By 1 ·Updated 2020-10-08

Exporting survey response fails if a custom object is selected for Associated Object.

Surveys

Exporting survey response fails if a custom object is selected for the Associated Object and has associated responses.

Release In Progress - Spring '21 ·Reported By 1 ·Updated 2020-10-08

URL No Longer Exists error when clicking on user in Users in Assigned Territories from Related List - Single of type Enhanced List on Account Object

Lightning

When clicking on a user on the related Users in Assigned Territory list, the error "URL No Longer Exists error" is shown.

Release In Progress - Spring '21 ·Reported By 1 ·Updated 2020-10-08

In Lightning, unshare button is not showing for Users without Manage All data when file is managed by library

Lightning

In Lightning, Users without the permission 'Manage all data' are not able to unshare files managed by library that they have previously shared due to the unshare button is not visible in the UI.

Release In Progress - Spring '21 ·Reported By 1 ·Updated 2020-10-08

Opportunity option via lead conversion in Salesforce App

Upon selecting "Hide Opportunity Section of Convert Lead Window" from setup >> Lead settings the opportunity section is hidden from LEX, but not in mobile SF app.

Release In Progress - Spring '21 ·Reported By 0 ·Updated 2020-10-08

Focus on the page may jump when you hover over and then away from Related List Quick Links

Lightning

When you focus on a record component in Lightning Experience and then scroll so that the component is no longer in view, hovering over the Related List Quick Links component will cause the page to jump back to the focused component when you move away from the Quick Link.

Release In Progress - Spring '21 ·Reported By 0 ·Updated 2020-10-08

The Mass transfer tool gives an error when trying to move "Retail Stores" records

When using the Mass transfer tool for "Retail Stores" can give an error depending on the configuration and release version of Salesforce. An internal server error has occurred An error has occurred while processing your request. (-1413270241) Will show when searching with usernames. (2054662441)...

Release In Progress - Spring '21 ·Reported By 1 ·Updated 2020-10-06

Survey field can't be add as filter in report in Classic

Operational Analytics - Reports

Line breaks in the survey field labels causing the inability to use them in report filters in Classic.

Release In Progress - Spring '21 ·Reported By 1 ·Updated 2020-10-06

Second Generation package (2GP) upgrade fails if packaged List View is deleted

AppExchange , Packaging , Partner

When attempting to upgrade a Second Generation Package, subscribers might report that they're receiving an error similar to: Record deleted, Details: The record you attempted to access has been deleted. The user who deleted this record may be able to recover it from the Recycle Bin. Deleted data is...

Release In Progress - Spring '21 ·Reported By 20 ·Updated 2020-10-05

Error when querying Custom Formula Field on ArticleTotalViewCount field

API , Operational Analytics - Reports

An error is returned when querying Custom Fields that reference the ArticleTotalViewCount field. This occurs whether the query takes place through the UI (Reports), or API.

Release In Progress - Spring '21 ·Reported By 5 ·Updated 2020-10-05

Lightning Record Pages for Sales Agreement Product object not available to create or edit

Manufacturing Cloud

The lightning Record pages option is not available on few MFG cloud objects (eg Sales Agreement Product, Sales Agreement Product Schedule) to create or edit the lightning record pages.

Release In Progress - Spring '21 ·Reported By 2 ·Updated 2020-10-05

Renaming "Description" field from "Quote" object also renames the "Line Item Description" field from "Quote lines items"

Operational Analytics - Reports

When the "Description" field from "Quote" is renamed using "Rename Tabs and Labels", "Line Item Description" field from "Quote Line Items" is also renamed in a standard report.

Release In Progress - Spring '21 ·Reported By 3 ·Updated 2020-10-01

[ lightning:pill ] Lookup value using lightning:inputField is overflowed and cannot be cleared on Salesforce mobile app

Mobile

Issue1: When the lookup field using lightning:inputField in lightning component has a long record name, the value is overflowed from the field on Salesforce Mobile app. Also the value cannot be cleared because of no "x" button displayed. Issue2: When using lightning-pill-container, pill items...

Release In Progress - Spring '21 ·Reported By 1 ·Updated 2020-10-01

Instant results not returned in Einstein Search when Einstein Analytics or Einstein Insights is enabled

Search , Lightning

Instant results with Einstein Search may not be displayed for a user when a term is entered into Search and Einstein Analytics or Einstein Insights is enabled.

Release In Progress - Spring '21 ·Reported By 2 ·Updated 2020-09-30

Newly published knowledge article changes are not reflected on Community until a browser tab hard refresh on the article page

Knowledge , Communities

Newly published knowledge article changes are not reflected on Community until a browser tab hard refresh on the article page When new knowledge article changes are published, these changes are immediately reflected when viewed withing an org, however this is not the case when viewing on community. On...

Release In Progress - Spring '21 ·Reported By 3 ·Updated 2020-09-29

MessagingEndUser ProfilePictureUrl is not writable on edit

Messaging , Lightning

When a MessagingEndUser record is created either via a data load or from Apex you can manually specify a URL for the ProfilePictureUrl field, but you cannot edit the field in an update.

Release In Progress - Spring '21 ·Reported By 2 ·Updated 2020-09-28

Order Delivery Method is not eligible when creating a new Lookup field from another object

Sales and Marketing

When creating a new Lookup Relationship Field from any Object, custom or standard, you cannot find the "Order Delivery Method" in the dropdown to relate it to

Release In Progress - Spring '21 ·Reported By 1 ·Updated 2020-09-28

The last published date disappears when viewing a knowledge article in a Salesforce Community

The last published date disappears when viewing a knowledge article in a Salesforce Community. When viewing a knowledge article for the second time in a Salesforce Community the last published date actually disappears. This only seems to happen when viewing the exact same article twice, only visible...

Release In Progress - Spring '21 ·Reported By 0 ·Updated 2020-09-23

POST request from Apex having an empty HTTP Request body upon retry after JWT Bearer Token session expiration

Platform

A POST request of a Named Credential callout from Apex has an empty HTTP Request body after the OAuth 2.0 JWT Bearer Token session has expired (= when 401 is returned and the request is retried). - Actual Result The request has no http body. - Expected Result The request has the same body as...

Release In Progress - Spring '21 ·Reported By 0 ·Updated 2020-09-22

Utility Bar pop in and pop out ability will allow docked and undocked windows to be open at the same time

User Interface , Lightning

When the Utility Bar Item is popped in and out multiple times, you may notice the docked and undocked window will both remain open at the same time. This is seen when the browser performance is not optimal.

Release In Progress - Spring '21 ·Reported By 4 ·Updated 2020-09-21

Data Not Available error when editing existing or creating new Service Report Template

Field Service

Data Not Available error when editing existing or creating new Service Report Template

Release In Progress - Spring '21 ·Reported By 0 ·Updated 2020-09-18

On orgs using OmniChannel with large volume of WorkItem records, Lightning Case Merge fails after 10 minutes of running

Lightning , Omni-Channel

On orgs using OmniChannel with large volume of WorkItem records, Lightning Case Merge fails after 10 minutes of running with the following message returned: "We couldn't merge these cases. Your request was running for too long, and has been stopped." Set Up Case Merge in Lightning Experience...

Release In Progress - Spring '21 ·Reported By 2 ·Updated 2020-09-17

Files Library folder list moves up by few records when navigating back from an empty folder

Content and Files , Lightning

Library Layout moves up by few record entries when navigating from an empty folder to the parent Library/folder.

Release In Progress - Spring '21 ·Reported By 1 ·Updated 2020-09-17

Ciphertext leaks on Formula field of CampaignMember

Campaigns , Lightning

When enabling encryption for Contact.Email, core.field_attributes for the formula field of CampaignMember is not generated as FormulaToStandardEncryptableField because of a mismatch between reference field and entity occurs in FormulaFieldReferenceResolver.resolve(...). The reference fields have Contact...

Release In Progress - Spring '21 ·Reported By 3 ·Updated 2020-09-14

ProfilePictureUrl does not display on Messaging User Preview

Messaging , Lightning

A Messaging End User information preview is displayed when hovering over the name of a Messaging User from a related Account, Case, or Contact. Messaging User records that are created through a data upload or via Apex can have a specified ProfilePictureUrl, which should be displayed in the preview but...

Release In Progress - Spring '21 ·Reported By 2 ·Updated 2020-09-14

'New' button does not appear on all the related lists of Quote Line Item object if "Order Products" related list is also added on the page layout

User Interface , Lightning

In Lightning - 'New' button or other actions do not appear on all the related lists of Quote Line Item object if "Order Products" related list is also added. Also, if Order Products related list is present on the page, when clicked on 'View All' for the related lists, it does not show the records instead...

Release In Progress - Spring '21 ·Reported By 3 ·Updated 2020-09-10

Unable to rename Name field on Sales Agreement object.

Surveys

Unable to rename field label for Name field on Sales Agreement object in Rename Tabs and Labels.

Release In Progress - Spring '21 ·Reported By 0 ·Updated 2020-09-09

Survey checkboxes and radio button would be un-selected rarely

Surveys

Survey checkboxes and radio button would be un-selected rarely when coming back from the previous or next pages. The issue would not happen always.

Release In Progress - Spring '21 ·Reported By 1 ·Updated 2020-09-08

Person Account/Contact formula fields that reference Person Account fields are not currently supported

When "PersonAccount" references a Contact object, then in the formula context an error occurs.

Release In Progress - Spring '21 ·Reported By 1 ·Updated 2020-09-02

Health Cloud - Care Request Item Custom report type is showing an error

Operational Analytics - Reports

When creating a custom report type with "Care request Items" as the primary object , and we add the fields following the .path to add fields selecting : Care Request Items > Care Request and when we add to that the fields selection from Care Request Items > Care Request Case" an error is displayed

Release In Progress - Spring '21 ·Reported By 1 ·Updated 2020-09-02

Activity Timeline UI Issues in Communties Builder Preview

Communities

Users may observe the following UI issues with the Activity Timeline in Communities Builder Preview: - Icons missing - Misaligned Activities

Release In Progress - Spring '21 ·Reported By 6 ·Updated 2020-08-31

Using "Calculate Last Data" while creating a recurring task generates an error

Using "Calculate Last Data" while creating a recurring task generates an error

Release In Progress - Spring '21 ·Reported By 1 ·Updated 2020-08-31

Related Files list in "Attach File" option does not load all the files when there are more than 52 files related to the record

Lightning

Related Files list in "Attach File" option on a Case does not load all the files when there are more than 52 files related to the record. It should show "Loading more ..." and load all the files.

Release In Progress - Spring '21 ·Reported By 0 ·Updated 2020-08-25

Database.upsert operation on userTerritory2Association entity not respecting the partial success even though allOrNone is set to FALSE

Apex

Database.upsert operation on userTerritory2Association entity not respecting the partial success even though allOrNone is set to FALSE - Actual Result If <List> has 2 records and one of them are error, then all the records are failing to save with same Error message. No Partial Success is observed. ERROR...

Release In Progress - Spring '21 ·Reported By 3 ·Updated 2020-08-19

When inline editing on Opportunity records, before update trigger is executed before required value checking for Opportunity.Stage

Summer 20

When inline editing on Opportunity records, before update trigger is executed before required value checking for Opportunity.Stage

Release In Progress - Spring '21 ·Reported By 2 ·Updated 2020-08-17

Changing assigned to field causes start day to move by 1 for All-day recurring events

Activities

Changing assigned to field causes start day to move by 1 for All-day recurring events

Release In Progress - Spring '21 ·Reported By 2 ·Updated 2020-08-11

Record Owner field Search lookup panel goes out of order for a higher zoom % of the browser page on the Lead Convert page in Lightning

On the lead conversion popup, when you try changing the Record Owner, the search results come in a distorted fashion when the browser Zoom % is above 80% on a 13" screen irrespective of the browser. For bigger screens, the issue starts occurring at higher zoom %.

Release In Progress - Spring '21 ·Reported By 1 ·Updated 2020-08-10

Analytics - Data Sync - External Data Source names with spaces create invalid API names and cause downstream data handling errors

Einstein Analytics - Data Integration

Data Sync creates connected datasets for external data sources based on the name of the data source. A known issue is causing data source names with spaces in them to create invalid dataset names (names that do not comply with API naming conventions). This can cause errors in downstream data handling...

Release In Progress - Spring '21 ·Reported By 0 ·Updated 2020-08-10

RELEASE IN PROGRESS

Released

CS2 Spring '21 Patch 4.1 CS4 Spring '21 Patch 4.1 CS5 Spring '21 Patch 4.1 CS7 Spring '21 Patch 4.1 CS9 Spring '21 Patch 4.1 CS109 Spring '21 Patch 4.1 CS108 Spring '21 Patch 4.1 CS107 Spring '21 Patch 4.1 CS106 Spring '21 Patch 4.1 CS105 Spring '21 Patch 4.1 CS113 Spring '21 Patch 4.1 CS112 Spring '21 Patch 4.1 CS111 Spring '21 Patch 4.1 CS11 Spring '21 Patch 4.1 CS116 Spring '21 Patch 4.1 CS123 Spring '21 Patch 4.1 CS122 Spring '21 Patch 4.1 CS126 Spring '21 Patch 4.1 CS127 Spring '21 Patch 4.1 CS129 Spring '21 Patch 4.1 CS128 Spring '21 Patch 4.1 CS125 Spring '21 Patch 4.1 CS124 Spring '21 Patch 4.1 CS137 Spring '21 Patch 4.1 CS138 Spring '21 Patch 4.1 CS133 Spring '21 Patch 4.1 CS14 Spring '21 Patch 4.1 CS142 Spring '21 Patch 4.1 CS159 Spring '21 Patch 4.1 CS152 Spring '21 Patch 4.1 CS15 Spring '21 Patch 4.1 CS169 Spring '21 Patch 4.1 CS160 Spring '21 Patch 4.1 CS17 Spring '21 Patch 4.1 CS174 Spring '21 Patch 4.1 CS189 Spring '21 Patch 4.1 CS194 Spring '21 Patch 4.1 CS192 Spring '21 Patch 4.1 CS193 Spring '21 Patch 4.1 CS190 Spring '21 Patch 4.1 CS191 Spring '21 Patch 4.1 CS199 Spring '21 Patch 4.1 CS197 Spring '21 Patch 4.1 CS19 Spring '21 Patch 4.1 CS198 Spring '21 Patch 4.1 CS196 Spring '21 Patch 4.1 CS195 Spring '21 Patch 4.1 CS20 Spring '21 Patch 4.1 CS201 Spring '21 Patch 4.1 CS203 Spring '21 Patch 4.1 CS21 Spring '21 Patch 4.1 CS22 Spring '21 Patch 4.1 CS23 Spring '21 Patch 4.1 CS25 Spring '21 Patch 4.1 CS26 Spring '21 Patch 4.1 CS27 Spring '21 Patch 4.1 CS28 Spring '21 Patch 4.1 CS31 Spring '21 Patch 4.1 CS32 Spring '21 Patch 4.1 CS34 Spring '21 Patch 4.1 CS35 Spring '21 Patch 4.1 CS36 Spring '21 Patch 4.1 CS37 Spring '21 Patch 4.1 CS41 Spring '21 Patch 4.1 CS42 Spring '21 Patch 4.1 CS44 Spring '21 Patch 4.1 CS45 Spring '21 Patch 4.1 CS46 Spring '21 Patch 4.1 CS47 Spring '21 Patch 4.1 CS49 Spring '21 Patch 4.1 CS53 Spring '21 Patch 4.1 CS57 Spring '21 Patch 4.1 CS59 Spring '21 Patch 4.1 CS61 Spring '21 Patch 4.1 CS63 Spring '21 Patch 4.1 CS67 Spring '21 Patch 4.1 CS69 Spring '21 Patch 4.1 CS72 Spring '21 Patch 4.1 CS74 Spring '21 Patch 4.1 CS75 Spring '21 Patch 4.1 CS76 Spring '21 Patch 4.1 CS77 Spring '21 Patch 4.1 CS78 Spring '21 Patch 4.1 CS79 Spring '21 Patch 4.1 CS80 Spring '21 Patch 4.1 CS81 Spring '21 Patch 4.1 CS84 Spring '21 Patch 4.1 CS87 Spring '21 Patch 4.1 CS88 Spring '21 Patch 4.1 CS91 Spring '21 Patch 4.1 CS95 Spring '21 Patch 4.1 CS96 Spring '21 Patch 4.1 CS97 Spring '21 Patch 4.1 CS99 Spring '21 Patch 4.1 IND3S Spring '21 Patch 4.0 NA202 Spring '21 Patch 4.0

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AP0 Winter '21 Patch 18.7 AP3 Winter '21 Patch 18.7 AP4 Winter '21 Patch 18.7 AP5 Winter '21 Patch 18.7 AP6 Winter '21 Patch 18.7 AP7 Winter '21 Patch 18.7 AP8 Winter '21 Patch 18.7 AP9 Winter '21 Patch 18.7 AP10 Winter '21 Patch 18.7 AP11 Winter '21 Patch 18.7 AP12 Winter '21 Patch 18.7 AP13 Winter '21 Patch 18.7 AP14 Winter '21 Patch 18.7 AP15 Winter '21 Patch 18.7 AP16 Winter '21 Patch 18.7 AP17 Winter '21 Patch 18.7 AP18 Winter '21 Patch 18.7 AP19 Winter '21 Patch 18.7 AP20 Winter '21 Patch 18.7 AP21 Winter '21 Patch 18.7 AP22 Winter '21 Patch 18.7 AP24 Winter '21 Patch 18.7 AP25 Winter '21 Patch 18.7 AP26 Winter '21 Patch 18.7 AP27 Winter '21 Patch 18.7 AP28 Winter '21 Patch 18.7 CS1 Winter '21 Patch 18.6 CS6 Winter '21 Patch 18.7 CS8 Winter '21 Patch 18.7 CS10 Winter '21 Patch 18.7 CS102 Winter '21 Patch 18.7 CS101 Winter '21 Patch 18.7 CS100 Winter '21 Patch 18.7 CS115 Winter '21 Patch 18.7 CS119 Winter '21 Patch 18.7 CS110 Winter '21 Patch 18.7 CS117 Winter '21 Patch 18.7 CS114 Winter '21 Patch 18.7 CS121 Winter '21 Patch 18.7 CS132 Winter '21 Patch 18.4 CS148 Winter '21 Patch 18.7 CS151 Winter '21 Patch 18.7 CS162 Winter '21 Patch 18.7 CS16 Winter '21 Patch 18.7 CS165 Winter '21 Patch 18.7 CS173 Winter '21 Patch 18.7 CS18 Winter '21 Patch 18.7 CS24 Winter '21 Patch 18.7 CS29 Winter '21 Patch 18.7 CS33 Winter '21 Patch 18.7 CS40 Winter '21 Patch 18.7 CS43 Winter '21 Patch 18.7 CS50 Winter '21 Patch 18.7 CS52 Winter '21 Patch 18.7 CS58 Winter '21 Patch 18.7 CS60 Winter '21 Patch 18.7 CS62 Winter '21 Patch 18.7 CS64 Winter '21 Patch 18.7 CS65 Winter '21 Patch 18.7 CS66 Winter '21 Patch 18.7 CS68 Winter '21 Patch 18.7 CS70 Winter '21 Patch 18.7 CS73 Winter '21 Patch 18.7 CS86 Winter '21 Patch 18.7 CS89 Winter '21 Patch 18.7 CS90 Winter '21 Patch 18.7 CS92 Winter '21 Patch 18.7 CS94 Winter '21 Patch 18.7 CS98 Winter '21 Patch 18.7 CS999 Winter '21 Patch 18.0 EU16 Winter '21 Patch 18.7 EU17 Winter '21 Patch 18.7 EU18 Winter '21 Patch 18.6 EU19 Winter '21 Patch 18.7 EU25 Winter '21 Patch 18.7 EU26 Winter '21 Patch 18.7 EU27 Winter '21 Patch 18.7 EU28 Winter '21 Patch 18.7 EU29 Winter '21 Patch 18.7 EU30 Winter '21 Patch 18.7 EU31 Winter '21 Patch 18.7 EU32 Winter '21 Patch 18.7 EU33 Winter '21 Patch 18.7 EU34 Winter '21 Patch 18.7 EU35 Winter '21 Patch 18.7 EU36 Winter '21 Patch 18.7 EU37 Winter '21 Patch 18.7 EU38 Winter '21 Patch 18.7 EU39 Winter '21 Patch 18.7 EU40 Winter '21 Patch 18.7 EU41 Winter '21 Patch 18.7 EU42 Winter '21 Patch 18.7 EU43 Winter '21 Patch 18.7 EU45 Winter '21 Patch 18.7 IND1 Winter '21 Patch 18.6 IND2S Winter '21 Patch 18.6 IND5 Winter '21 Patch 18.6 IND7 Winter '21 Patch 18.6 IND9 Winter '21 Patch 18.6 NA104 Winter '21 Patch 18.7 NA107 Winter '21 Patch 18.4 NA109 Winter '21 Patch 18.6 NA100 Winter '21 Patch 18.7 NA101 Winter '21 Patch 18.6 NA103 Winter '21 Patch 18.7 NA102 Winter '21 Patch 18.6 NA105 Winter '21 Patch 18.7 NA119 Winter '21 Patch 18.7 NA116 Winter '21 Patch 18.7 NA110 Winter '21 Patch 18.6 NA118 Winter '21 Patch 18.6 NA112 Winter '21 Patch 18.7 NA111 Winter '21 Patch 18.6 NA115 Winter '21 Patch 18.7 NA114 Winter '21 Patch 18.6 NA113 Winter '21 Patch 18.6 NA117 Winter '21 Patch 18.7 NA125 Winter '21 Patch 18.7 NA124 Winter '21 Patch 18.7 NA122 Winter '21 Patch 18.7 NA120 Winter '21 Patch 18.7 NA126 Winter '21 Patch 18.7 NA127 Winter '21 Patch 18.6 NA123 Winter '21 Patch 18.7 NA129 Winter '21 Patch 18.7 NA121 Winter '21 Patch 18.7 NA128 Winter '21 Patch 18.7 NA138 Winter '21 Patch 18.7 NA134 Winter '21 Patch 18.7 NA133 Winter '21 Patch 18.7 NA136 Winter '21 Patch 18.7 NA135 Winter '21 Patch 18.7 NA132 Winter '21 Patch 18.6 NA131 Winter '21 Patch 18.7 NA130 Winter '21 Patch 18.6 NA137 Winter '21 Patch 18.6 NA139 Winter '21 Patch 18.7 NA140 Winter '21 Patch 18.6 NA142 Winter '21 Patch 18.7 NA141 Winter '21 Patch 18.7 NA149 Winter '21 Patch 18.7 NA146 Winter '21 Patch 18.6 NA147 Winter '21 Patch 18.7 NA148 Winter '21 Patch 18.6 NA154 Winter '21 Patch 18.7 NA158 Winter '21 Patch 18.6 NA159 Winter '21 Patch 18.6 NA153 Winter '21 Patch 18.6 NA151 Winter '21 Patch 18.7 NA155 Winter '21 Patch 18.7 NA152 Winter '21 Patch 18.6 NA150 Winter '21 Patch 18.7 NA156 Winter '21 Patch 18.7 NA172 Winter '21 Patch 18.7 NA174 Winter '21 Patch 18.6 NA171 Winter '21 Patch 18.7 NA173 Winter '21 Patch 18.7 NA196 Winter '21 Patch 18.7 NA21 Winter '21 Patch 18.4 NA46 Winter '21 Patch 18.7 NA49 Winter '21 Patch 18.7 NA52 Winter '21 Patch 18.7 NA61 Winter '21 Patch 18.6 NA62 Winter '21 Patch 18.6 NA64 Winter '21 Patch 18.7 NA65 Winter '21 Patch 18.7 NA66 Winter '21 Patch 18.7 NA68 Winter '21 Patch 18.6 NA69 Winter '21 Patch 18.4 NA70 Winter '21 Patch 18.7 NA71 Winter '21 Patch 18.7 NA72 Winter '21 Patch 18.4 NA73 Winter '21 Patch 18.7 NA74 Winter '21 Patch 18.7 NA75 Winter '21 Patch 18.6 NA76 Winter '21 Patch 18.7 NA77 Winter '21 Patch 18.7 NA80 Winter '21 Patch 18.7 NA81 Winter '21 Patch 18.6 NA82 Winter '21 Patch 18.6 NA83 Winter '21 Patch 18.7 NA84 Winter '21 Patch 18.6 NA85 Winter '21 Patch 18.7 NA86 Winter '21 Patch 18.7 NA87 Winter '21 Patch 18.7 NA88 Winter '21 Patch 18.7 NA89 Winter '21 Patch 18.7 NA90 Winter '21 Patch 18.7 NA91 Winter '21 Patch 18.7 NA92 Winter '21 Patch 18.7 NA93 Winter '21 Patch 18.6 NA94 Winter '21 Patch 18.7 NA95 Winter '21 Patch 18.7 NA96 Winter '21 Patch 18.7 NA97 Winter '21 Patch 18.7 NA98 Winter '21 Patch 18.7 NA99 Winter '21 Patch 18.7 UM1 Winter '21 Patch 18.7 UM2 Winter '21 Patch 18.7 UM3 Winter '21 Patch 18.7 UM4 Winter '21 Patch 18.7 UM5 Winter '21 Patch 18.7 UM6 Winter '21 Patch 18.7 UM7 Winter '21 Patch 18.7

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