Winter '21 Patch 16.0
Trailblazer Community

Known Issues · Releases · Winter '21 Patch 16.0

Cannot send simple email with about 25.6MB file attached

Email Clients

When the file which is in the specific file size range (about 25.6MB) is attached to the email with simple subject and body, the following error occurs and email is not sent. --- UNKNOWN_EXCEPTION: An unexpected error occurred. Please include this ErrorId if you contact support: 416760988-156772...

Fixed - Winter '21 Patch 16.0 ·Reported By 2 ·Updated 27 days ago

In Lightning Experience, Admins can send email when logged in as a user whose email is unverified

Lightning

Admin user after logging in as standard user was able to send messages from LEX, although standard user email was not verified.

Fixed - Winter '21 Patch 16.0 ·Reported By 0 ·Updated 2021-10-12

Error 468822543 often occurs when accessing the home tab where the 'Items to Approve' component is placed in the Lightning Experience

Winter 21

Error 468822543 often occurs when accessing the home tab where the 'Items to Approve' component is placed in the Lightning Experience. Error Messages: UNKNOWN_EXCEPTION: An unexpected error occurred. Please include this ErrorId if you contact support: 000000000-000000 (468822543)

Fixed - Winter '21 Patch 16.0 ·Reported By 2 ·Updated 2021-05-20

Tableau CRM - Error: [L.getResultThumbUr is not a function]' when upgrading App

Einstein Analytics - Apps

When upgrading an analytics template an error is thrown. " L.getResultThumbUr is not a function" . Once the error box is closed the upgrade is a success.

Fixed - Winter '21 Patch 16.0 ·Reported By 0 ·Updated 2021-02-02

Internal Server Error while uninstalling the package

Internal server error while uninstalling the package. Error ID: 1799335150-5056 (-1013781598) The issue is caused due to the conflict with the "AssistantSkillQuickAction" entity/object.

Fixed - Winter '21 Patch 16.0 ·Reported By 7 ·Updated 2021-01-07

Apps with Open CTI Softphone Utility Don’t Load When Clickjack Protection Is Enabled

Service , VisualForce , Service Cloud Console

When clickjack protection is enabled, custom Visualforce pages in agent applications using the Open CTI Softphone desktop utility appear blank. This prevents customers from accessing the application.

Fixed - Winter '21 Patch 16.0 ·Reported By 2 ·Updated 2021-01-07

Audience Criteria condition not getting evaluated for the blank field value in the record.

Communities

Audience Criteria condition not getting evaluated for the record with any field value as null/blank. For example, User->Contact->Account->CustomString does not equal 'Test'

Fixed - Winter '21 Patch 16.0 ·Reported By 2 ·Updated 2021-01-07

Data Prep - "Error Code: 2,000" when previewing multiple nodes in rapid succession

Einstein Analytics - Data Integration

When clicking through Data Prep nodes rapidly to preview them, users may receive an error: "Hmm, that didn't work. Please try previewing the node again. Error ID: 2,000. If the error occurs again, contact Salesforce Customer Support." or "Hmm, that didn't work. Please try previewing the node...

Fixed - Winter '21 Patch 16.0 ·Reported By 1 ·Updated 2021-01-07

When accessing the standard policy component, Customers Observing an error 1442414209-9880 (-783590960)

Financial Services Cloud

The Standard component Policy (Financial Service Cloud) to display Insurance Policies and claims is throwing error NoAccessException: You do not have access to this record. Ask for help or access from your administrator. However, the policy is accessible to users.

Fixed - Winter '21 Patch 16.0 ·Reported By 3 ·Updated 2020-12-02

RELEASED

Released

AP0 Winter '22 Patch 15.1 AP3 Winter '22 Patch 15.1 AP4 Winter '22 Patch 15.1 AP5 Winter '22 Patch 15.1 AP6 Winter '22 Patch 15.1 AP7 Winter '22 Patch 15.1 AP8 Winter '22 Patch 15.1 AP9 Winter '22 Patch 15.1 AP10 Winter '22 Patch 15.1 AP11 Winter '22 Patch 15.1 AP12 Winter '22 Patch 15.1 AP13 Winter '22 Patch 15.1 AP14 Winter '22 Patch 15.1 AP15 Winter '22 Patch 15.1 AP16 Winter '22 Patch 15.1 AP17 Winter '22 Patch 15.1 AP18 Winter '22 Patch 15.1 AP19 Winter '22 Patch 15.1 AP20 Winter '22 Patch 15.1 AP21 Winter '22 Patch 15.1 AP22 Winter '22 Patch 15.1 AP24 Winter '22 Patch 15.1 AP25 Winter '22 Patch 15.1 AP26 Winter '22 Patch 15.1 AP27 Winter '22 Patch 15.1 AP28 Winter '22 Patch 15.1 AUS1 Winter '22 Patch 14.6 AUS11 Winter '22 Patch 14.6 AUS2S Winter '22 Patch 14.6 AUS27 Winter '22 Patch 14.6 AUS26S Winter '22 Patch 14.6 AUS25 Winter '22 Patch 14.6 AUS24S Winter '22 Patch 14.6 AUS23 Winter '22 Patch 14.6 AUS22S Winter '22 Patch 14.6 AUS3 Winter '22 Patch 14.6 AUS4S Winter '22 Patch 14.6 AUS43 Winter '22 Patch 14.6 AUS5 Winter '22 Patch 14.6 AUS6S Winter '22 Patch 14.6 AUS7 Winter '22 Patch 14.6 AUS9 Winter '22 Patch 14.6 BRA1 Winter '22 Patch 14.6 BRA2S Winter '22 Patch 14.6 BRA4S Winter '22 Patch 14.6 CAN1 Winter '22 Patch 14.6 CAN17 Winter '22 Patch 14.6 CAN11 Winter '22 Patch 14.6 CAN2S Winter '22 Patch 14.6 CAN4S Winter '22 Patch 14.6 CAN6S Winter '22 Patch 14.6 CAN8S Winter '22 Patch 14.6 CS1 Winter '22 Patch 15.1 CS2 Winter '22 Patch 15.1 CS4 Winter '22 Patch 15.1 CS5 Winter '22 Patch 15.1 CS6 Winter '22 Patch 15.1 CS7 Winter '22 Patch 15.1 CS8 Winter '22 Patch 15.3 CS9 Winter '22 Patch 15.1 CS10 Winter '22 Patch 15.1 CS109 Winter '22 Patch 15.1 CS108 Winter '22 Patch 15.1 CS107 Winter '22 Patch 15.1 CS106 Winter '22 Patch 15.1 CS105 Winter '22 Patch 15.1 CS102 Winter '22 Patch 15.1 CS101 Winter '22 Patch 15.1 CS100 Winter '22 Patch 15.1 CS115 Winter '22 Patch 15.1 CS119 Winter '22 Patch 15.1 CS110 Winter '22 Patch 15.1 CS117 Winter '22 Patch 15.1 CS114 Winter '22 Patch 15.1 CS113 Winter '22 Patch 15.1 CS112 Winter '22 Patch 15.1 CS111 Winter '22 Patch 15.1 CS11 Winter '22 Patch 15.1 CS116 Winter '22 Patch 15.1 CS123 Winter '22 Patch 15.1 CS122 Winter '22 Patch 15.1 CS121 Winter '22 Patch 15.1 CS126 Winter '22 Patch 15.1 CS127 Winter '22 Patch 15.1 CS129 Winter '22 Patch 15.1 CS128 Winter '22 Patch 15.1 CS125 Winter '22 Patch 15.1 CS124 Winter '22 Patch 15.1 CS137 Winter '22 Patch 15.1 CS138 Winter '22 Patch 15.1 CS133 Winter '22 Patch 15.1 CS132 Winter '22 Patch 15.1 CS14 Winter '22 Patch 15.1 CS148 Winter '22 Patch 15.1 CS142 Winter '22 Patch 15.1 CS159 Winter '22 Patch 15.1 CS152 Winter '22 Patch 15.1 CS151 Winter '22 Patch 15.1 CS15 Winter '22 Patch 15.1 CS162 Winter '22 Patch 15.1 CS167 Winter '22 Patch 15.1 CS166 Winter '22 Patch 15.1 CS16 Winter '22 Patch 15.1 CS169 Winter '22 Patch 15.1 CS165 Winter '22 Patch 15.1 CS160 Winter '22 Patch 15.1 CS173 Winter '22 Patch 15.1 CS17 Winter '22 Patch 15.1 CS172 Winter '22 Patch 15.1 CS170 Winter '22 Patch 15.1 CS171 Winter '22 Patch 15.1 CS174 Winter '22 Patch 15.1 CS18 Winter '22 Patch 15.1 CS189 Winter '22 Patch 15.1 CS194 Winter '22 Patch 15.1 CS192 Winter '22 Patch 15.1 CS193 Winter '22 Patch 15.1 CS190 Winter '22 Patch 15.1 CS191 Winter '22 Patch 15.1 CS199 Winter '22 Patch 15.1 CS197 Winter '22 Patch 15.1 CS19 Winter '22 Patch 15.1 CS198 Winter '22 Patch 15.1 CS196 Winter '22 Patch 15.1 CS195 Winter '22 Patch 15.1 CS20 Winter '22 Patch 15.1 CS209 Winter '22 Patch 15.1 CS200 Winter '22 Patch 15.1 CS202 Winter '22 Patch 15.1 CS201 Winter '22 Patch 15.1 CS203 Winter '22 Patch 15.1 CS21 Winter '22 Patch 15.1 CS219 Winter '22 Patch 15.1 CS218 Winter '22 Patch 15.1 CS217 Winter '22 Patch 15.1 CS216 Winter '22 Patch 15.1 CS215 Winter '22 Patch 15.1 CS214 Winter '22 Patch 15.1 CS213 Winter '22 Patch 15.1 CS212 Winter '22 Patch 15.1 CS211 Winter '22 Patch 15.1 CS210 Winter '22 Patch 15.1 CS22 Winter '22 Patch 15.1 CS220 Winter '22 Patch 15.1 CS23 Winter '22 Patch 15.1 CS234 Winter '22 Patch 15.1 CS24 Winter '22 Patch 15.1 CS25 Winter '22 Patch 15.1 CS26 Winter '22 Patch 15.1 CS27 Winter '22 Patch 15.1 CS28 Winter '22 Patch 15.1 CS29 Winter '22 Patch 15.1 CS31 Winter '22 Patch 15.1 CS32 Winter '22 Patch 15.1 CS33 Winter '22 Patch 15.1 CS34 Winter '22 Patch 15.1 CS35 Winter '22 Patch 15.1 CS36 Winter '22 Patch 15.1 CS37 Winter '22 Patch 15.1 CS40 Winter '22 Patch 15.1 CS41 Winter '22 Patch 15.1 CS42 Winter '22 Patch 15.2 CS43 Winter '22 Patch 15.1 CS44 Winter '22 Patch 15.1 CS45 Winter '22 Patch 15.2 CS47 Winter '22 Patch 15.1 CS53 Winter '22 Patch 15.1 CS57 Winter '22 Patch 15.1 CS58 Winter '22 Patch 15.1 CS59 Winter '22 Patch 15.1 CS60 Winter '22 Patch 15.1 CS61 Winter '22 Patch 15.1 CS62 Winter '22 Patch 15.1 CS63 Winter '22 Patch 15.1 CS64 Winter '22 Patch 15.1 CS65 Winter '22 Patch 15.1 CS66 Winter '22 Patch 15.1 CS67 Winter '22 Patch 15.1 CS68 Winter '22 Patch 15.2 CS69 Winter '22 Patch 15.1 CS72 Winter '22 Patch 15.1 CS73 Winter '22 Patch 15.1 CS74 Winter '22 Patch 15.1 CS75 Winter '22 Patch 15.1 CS76 Winter '22 Patch 15.1 CS77 Winter '22 Patch 15.1 CS78 Winter '22 Patch 15.1 CS79 Winter '22 Patch 15.1 CS80 Winter '22 Patch 15.1 CS81 Winter '22 Patch 15.1 CS84 Winter '22 Patch 15.1 CS86 Winter '22 Patch 15.1 CS87 Winter '22 Patch 15.1 CS88 Winter '22 Patch 15.1 CS89 Winter '22 Patch 15.1 CS90 Winter '22 Patch 15.2 CS91 Winter '22 Patch 15.1 CS92 Winter '22 Patch 15.1 CS94 Winter '22 Patch 15.1 CS95 Winter '22 Patch 15.1 CS96 Winter '22 Patch 15.1 CS97 Winter '22 Patch 15.1 CS98 Winter '22 Patch 15.2 CS99 Winter '22 Patch 15.1 DEU1 Winter '22 Patch 13.4 DEU2S Winter '22 Patch 14.6 DEU4S Winter '22 Patch 14.6 EU16 Winter '22 Patch 15.1 EU17 Winter '22 Patch 15.1 EU18 Winter '22 Patch 15.1 EU19 Winter '22 Patch 15.1 EU25 Winter '22 Patch 15.1 EU26 Winter '22 Patch 15.1 EU27 Winter '22 Patch 15.1 EU28 Winter '22 Patch 15.1 EU29 Winter '22 Patch 15.1 EU30 Winter '22 Patch 15.1 EU31 Winter '22 Patch 15.1 EU32 Winter '22 Patch 15.1 EU33 Winter '22 Patch 15.1 EU34 Winter '22 Patch 15.1 EU35 Winter '22 Patch 15.3 EU36 Winter '22 Patch 15.1 EU37 Winter '22 Patch 15.1 EU38 Winter '22 Patch 15.1 EU39 Winter '22 Patch 15.1 EU40 Winter '22 Patch 15.1 EU41 Winter '22 Patch 15.1 EU42 Winter '22 Patch 15.1 EU43 Winter '22 Patch 15.1 EU44 Winter '22 Patch 15.1 EU45 Winter '22 Patch 15.1 EU46 Winter '22 Patch 15.1 EU47 Winter '22 Patch 15.1 EU48 Winter '22 Patch 15.1 FRA1 Winter '22 Patch 14.6 FRA2S Winter '22 Patch 14.6 FRA4S Winter '22 Patch 14.6 IND1 Winter '22 Patch 14.6 IND18S Winter '22 Patch 14.6 IND16S Winter '22 Patch 14.6 IND15 Winter '22 Patch 14.6 IND13 Winter '22 Patch 14.6 IND11 Winter '22 Patch 14.6 IND2S Winter '22 Patch 14.6 IND23 Winter '22 Patch 14.6 IND3S Winter '22 Patch 14.6 IND4S Winter '22 Patch 14.6 IND5 Winter '22 Patch 14.6 IND6S Winter '22 Patch 14.6 IND7 Winter '22 Patch 14.6 IND9 Winter '22 Patch 14.6 JPN1 Winter '22 Patch 14.6 JPN12S Winter '22 Patch 14.6 JPN10S Winter '22 Patch 14.6 JPN2S Winter '22 Patch 14.6 JPN3 Winter '22 Patch 14.6 JPN4S Winter '22 Patch 14.6 JPN5 Winter '22 Patch 14.6 JPN6S Winter '22 Patch 14.6 JPN7 Winter '22 Patch 14.6 JPN8S Winter '22 Patch 14.6 NA104 Winter '22 Patch 15.1 NA107 Winter '22 Patch 15.1 NA109 Winter '22 Patch 15.1 NA100 Winter '22 Patch 15.1 NA101 Winter '22 Patch 15.1 NA103 Winter '22 Patch 15.1 NA102 Winter '22 Patch 15.1 NA105 Winter '22 Patch 15.1 NA119 Winter '22 Patch 15.1 NA116 Winter '22 Patch 15.1 NA110 Winter '22 Patch 15.1 NA118 Winter '22 Patch 15.1 NA112 Winter '22 Patch 15.1 NA111 Winter '22 Patch 15.1 NA115 Winter '22 Patch 15.1 NA114 Winter '22 Patch 15.1 NA113 Winter '22 Patch 15.1 NA117 Winter '22 Patch 15.1 NA125 Winter '22 Patch 15.1 NA124 Winter '22 Patch 15.1 NA122 Winter '22 Patch 15.1 NA120 Winter '22 Patch 15.1 NA126 Winter '22 Patch 15.1 NA127 Winter '22 Patch 15.1 NA123 Winter '22 Patch 15.1 NA129 Winter '22 Patch 15.1 NA121 Winter '22 Patch 15.1 NA128 Winter '22 Patch 15.1 NA138 Winter '22 Patch 15.1 NA134 Winter '22 Patch 15.1 NA133 Winter '22 Patch 15.1 NA136 Winter '22 Patch 15.1 NA135 Winter '22 Patch 15.1 NA132 Winter '22 Patch 15.1 NA131 Winter '22 Patch 15.1 NA130 Winter '22 Patch 15.1 NA137 Winter '22 Patch 15.1 NA139 Winter '22 Patch 15.1 NA140 Winter '22 Patch 15.1 NA142 Winter '22 Patch 15.1 NA141 Winter '22 Patch 15.1 NA149 Winter '22 Patch 15.1 NA146 Winter '22 Patch 15.1 NA147 Winter '22 Patch 15.1 NA148 Winter '22 Patch 15.1 NA154 Winter '22 Patch 15.1 NA158 Winter '22 Patch 15.1 NA159 Winter '22 Patch 15.1 NA153 Winter '22 Patch 15.1 NA151 Winter '22 Patch 14.6 NA155 Winter '22 Patch 15.1 NA152 Winter '22 Patch 15.1 NA150 Winter '22 Patch 15.1 NA156 Winter '22 Patch 15.1 NA161 Winter '22 Patch 15.1 NA163 Winter '22 Patch 15.1 NA167 Winter '22 Patch 15.1 NA160 Winter '22 Patch 15.1 NA166 Winter '22 Patch 15.1 NA165 Winter '22 Patch 15.1 NA169 Winter '22 Patch 15.1 NA164 Winter '22 Patch 15.1 NA168 Winter '22 Patch 15.1 NA162 Winter '22 Patch 15.1 NA172 Winter '22 Patch 15.1 NA170 Winter '22 Patch 15.1 NA174 Winter '22 Patch 15.1 NA171 Winter '22 Patch 15.1 NA173 Winter '22 Patch 15.1 NA196 Winter '22 Patch 15.1 NA207 Winter '22 Patch 15.1 NA204 Winter '22 Patch 15.1 NA206 Winter '22 Patch 15.1 NA208 Winter '22 Patch 15.1 NA209 Winter '22 Patch 15.1 NA21 Winter '22 Patch 15.1 NA218 Winter '22 Patch 15.1 NA214 Winter '22 Patch 15.1 NA217 Winter '22 Patch 15.1 NA215 Winter '22 Patch 15.1 NA211 Winter '22 Patch 15.1 NA212 Winter '22 Patch 15.1 NA213 Winter '22 Patch 15.1 NA210 Winter '22 Patch 15.1 NA64 Winter '22 Patch 11.1 NA70 Winter '22 Patch 15.1 NA71 Winter '22 Patch 15.1 NA75 Winter '22 Patch 15.1 NA80 Winter '22 Patch 15.1 NA81 Winter '22 Patch 15.1 NA82 Winter '22 Patch 15.1 NA83 Winter '22 Patch 15.1 NA84 Winter '22 Patch 15.1 NA85 Winter '22 Patch 15.1 NA89 Winter '22 Patch 15.1 NA90 Winter '22 Patch 15.1 NA91 Winter '22 Patch 15.1 NA92 Winter '22 Patch 15.1 NA93 Winter '22 Patch 15.1 NA94 Winter '22 Patch 15.1 NA95 Winter '22 Patch 15.1 NA96 Winter '22 Patch 15.1 NA97 Winter '22 Patch 15.1 NA98 Winter '22 Patch 15.1 NA99 Winter '22 Patch 15.1 SGP2S Winter '22 Patch 14.6 SGP4S Winter '22 Patch 14.6 UM1 Winter '22 Patch 15.1 UM2 Winter '22 Patch 15.1 UM3 Winter '22 Patch 15.1 UM4 Winter '22 Patch 15.1 UM5 Winter '22 Patch 15.1 UM6 Winter '22 Patch 15.1 UM7 Winter '22 Patch 15.1 UM8 Winter '22 Patch 15.1 UM9 Winter '22 Patch 15.1 USA1 Winter '22 Patch 14.6 USA18S Winter '22 Patch 14.6 USA16S Winter '22 Patch 14.6 USA10S Winter '22 Patch 14.6 USA2S Winter '22 Patch 14.6 USA3S Winter '22 Patch 14.6 USA7 Winter '22 Patch 14.6 USA8S Winter '22 Patch 14.6

Not Released Yet

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.