Winter '18
Trailblazer Community

Known Issues · Releases · Winter '18

Einstein Analytics - Dashboards embedded in Lightning and Community components may not display the correct layout

Analytics

A known issue is preventing the screen width parameter on dashboard layouts from being properly interpreted in embedded Lightning components and Community pages. This may result in the embedded dashboard displaying the incorrect layout.

Fixed - Winter '18 ·Reported By 3 ·Updated 2020-04-22

<support:clickToDial> is not supported in lightning

CTI , Lightning

clickToDial is not supported in Lightning as it does in Classic UI.

Fixed - Winter '18 ·Reported By 25 ·Updated 2019-11-07

Einstein Analytics - Exporting a Pivot Table to .xls does not preserve pivot table formatting

Analytics

A known issue is causing Pivot Tables exported to .xls to lose their pivot table formatting.

Fixed - Winter '18 ·Reported By 7 ·Updated 2019-10-08

"I don't need to see this message again." checkbox not working for email File attachments in Lightning.

Email Clients , Lightning

In Lightning experience when sending an email that includes an attachment from a related Salesforce object "I don't need to see this message again." warning message is not suppressed even when the checkbox is checked once

Fixed - Winter '18 ·Reported By 14 ·Updated 2018-08-31

Lightning for Gmail: plain text is not populated with EmailMessage

Email Clients

In Lightning for Gmail, plain text body is not populated with EmailMessage although it looks like the procedure succeeds.

Fixed - Winter '18 ·Reported By 5 ·Updated 2018-08-31

Email to Case - Email body missing when email footers are Enabled for cases created using workflow email alerts.

Activities , Service , Email Clients , Service Cloud Console

Email to Case - Email body missing when email footers are enabled for cases created using workflow email alerts. Issue occurs only when: 1. Org has setup On-Demand Email-to-Case/Email Services. 2. "Organization-Wide Email Footers" are enabled under "Setup | Email Footers". 3. Workflow rule with...

Fixed - Winter '18 ·Reported By 3 ·Updated 2018-08-31

Salesforce for Outlook - Syncing contact name fails with a custom mapping for middle name field

Outlook

If you are matching a contact with differences in first and last name between Salesforce and Outlook where the Salesforce contact has a middle name and the Outlook contact doesn't, when we sync, only the middle name change will sync to Outlook. In certain cases, you would need to edit the contact...

Fixed - Winter '18 ·Reported By 0 ·Updated 2018-08-31

Duplicate rule deployment fails if it has RecordTypes in rule conditions

Change Sets

Duplicate Rule cannot be deployed if the conditions of it contain RecordTypes.

Fixed - Winter '18 ·Reported By 10 ·Updated 2018-05-17

Home page fails to load in Partner Central Communities migrated via Change Set

Change Sets , Communities , Summer 17

In Summer '17 we've introduced the ability to move Communities between orgs using Change Sets. However, when a Partner Central template Community is deployed via a Change Set, its Home page’s audience value will be set to ‘None’. As a result, no page will be selected when opening the Community in...

Fixed - Winter '18 ·Reported By 6 ·Updated 2018-05-17

Failed to deploy/validate change set which contains CampaignShareRule with access level as "All"

Campaigns , Sharing , Change Sets

Some customers have observed the following error when attempting to deploy/validate change sets that consist of a Campaign CBS rule with access level as "All" 'All' is not a valid value for the enum 'ShareAccessLevelReadEdit' when attempting to update Access on a sharing rule

Fixed - Winter '18 ·Reported By 6 ·Updated 2018-05-17

"invalid cross reference id" deploying Custom App with profileActionOverrides referencing new profiles in same deployment

AppExchange , Packaging , Metadata , Sandbox , Eclipse IDE , Change Sets

When attempting to deploy a Custom App with profileActionOverrides that reference newly created profiles and including both in a deployment may results in the App component throwing the error: "invalid cross reference id" When deploying CustomApplication is saved before Profile, so when the CustomApplication...

Fixed - Winter '18 ·Reported By 5 ·Updated 2018-05-17

Deploying a permission set by a change set does not set Author Apex permission correctly

Change Sets

When deploying a permission set with Author Apex permission enabled by a change set, a permission set is created with Author Apex permission disabled in a target organization.

Fixed - Winter '18 ·Reported By 2 ·Updated 2018-05-17

Custom Field component link in Outbound Change Set broken when clicked via Lightning

Change Sets , Lightning

When working with an Outbound Change Set in Lightning, clicking on the name of a Custom Field component will not direct you to the Custom Fields details page. Instead, you will remain on the Change Set and the address bar will change to something similar to: https://na24.lightning.force.com/o...

Fixed - Winter '18 ·Reported By 1 ·Updated 2018-05-17

Viewing source for Duplicate rule in ChangeSet shows an ISE ending with (-1007800292)

Change Sets

Viewing source for Duplicate rule in ChangeSet shows an ISE ending with (-1007800292)

Fixed - Winter '18 ·Reported By 1 ·Updated 2018-05-17

Deleted work items still appear in Omni Supervisor panel

Live Agent

When a non-chat work item (such as Cases or Leads) is in an Omni queue and is then deleted, that work item will still show as being in queue when viewed in Omni Supervisor. - Actual Result The deleted work item appears to still be in queue in Omni Supervisor - Expected Result. The deleted work...

Fixed - Winter '18 ·Reported By 21 ·Updated 2018-03-30

Chat transfers are lost when auto accept is enabled on the chat button.

Live Agent

When Auto accept is enabled on the button and User transfer the chat to skill for which multiple agents are available, the chat get lost with the error "This chat session is not available, either because another agent owns it or it has ended".

Fixed - Winter '18 ·Reported By 4 ·Updated 2018-03-30

Salesforce for Outlook - An exception error is fired when closing Outlook or an email

Outlook

When closing an email or closing Outlook, sometimes an error message pops up from Side Panel

Fixed - Winter '18 ·Reported By 6 ·Updated 2018-03-23

Lightning for Gmail not working due the Sandboxed parent frame not allowing the alohaPage frame to load

Email Clients

If alohaPage has a parent from that is sandboxed, then it will not render properly. This is because the final step during initialization is to set the location of the frame to the VF page URL. We do this by calling contentWindow.location.replace() instead of setting frame.src directly. This is because...

Fixed - Winter '18 ·Reported By 4 ·Updated 2018-03-23

Internal Server Error assigning task with attachments to multiple users or when opening attachments on records

Activities , Content and Files , Email Clients , Summer 17

In some orgs with Summer 17 release, end users see Internal Server Error with an error Id ending in either: 54667900 - when assigning task with attachments to multiple users OR 268475797 - when attempting to open an attachment related to a record such as an Outbound Email Message for exampl...

Fixed - Winter '18 ·Reported By 3 ·Updated 2018-03-23

Lightning for Outlook/Gmail: Filter Lists Lightning Component opens incorrectly in web browsers

Email Clients

Filter lists contained in Lightning for Outlook and Lightning for Gmail email application pages do not open correctly in web browsers.

Fixed - Winter '18 ·Reported By 1 ·Updated 2018-03-23

Salesforce Inbox - Invalid user credentials when connecting to On Premise Exchange that has TLS 1.0 disabled

Email Clients

Users may see the prompt "Invalid Username or Password. Please check your credentials" when connecting to an Exchange Account with the correct credentials.

Fixed - Winter '18 ·Reported By 1 ·Updated 2018-02-22

'New Components Detected' error in patch org prevents a patch upload caused by blocks from joined report

Packaging , Partner

Some partners may get 'New Components Detected' error in patch org preventing a patch upload, if the package has a joined report. Note this issue did not happen before, ie, patch versions could be uploaded in the past, but the error appeared recently.

Fixed - Winter '18 ·Reported By 11 ·Updated 2018-02-01

System.CalloutException: Test Webservice future callout from an apex trigger fails if a feeditem is inserted before the callout.

Spring 17

Test methods that make a mock callout to test a webservice invoked via an apex trigger fail with the following error when a Feeditem is inserted(either DML or the connectAPi) before the callout : "System.CalloutException: You have uncommitted work pending. Please commit or rollback before calling...

Fixed - Winter '18 ·Reported By 2 ·Updated 2018-01-18

Managed Package installation fails in subscriber orgs due to flows being referenced in apex

Apex , Packaging , Flow

The managed package installation fails with the error message as INVALID TYPE in subscriber orgs if there exists a class in managed package referring a flow.

Fixed - Winter '18 ·Reported By 2 ·Updated 2018-01-18

Global Search and Knowledge Search doesn’t index File Name for custom fields of “File” type for Article Type Object

Search , Knowledge

For Article Type Object custom field "File" type, Global Search and Knowledge Search will index text inside file/attachment. However, search, doesn’t index actual file name for custom fields of type “File” for Article Types.

Fixed - Winter '18 ·Reported By 1 ·Updated 2018-01-18

Content/File results returned by SOSL search on contentDocument include only documents owned by user if ORDER BY added to SOSL search

Apex , Search

When running a SOSL search on contentDocument, if the ORDER BY clause is used only the documents owned by the user will be returned

Fixed - Winter '18 ·Reported By 0 ·Updated 2018-01-16

Dashboard filters are getting corrupted if the running user gets deactivated

Analytics

Dashboard filters are getting corrupted if the running user gets deactivated and the running user changed.

Fixed - Winter '18 ·Reported By 97 ·Updated 2018-01-15

Filtered Dashboard Drill Down to Source Report returns error in LEX when filtered by date range

Analytics

In certain user locales, drilling down on dashboard components when a dashboard filter on a date field is applied leads to an incorrect date format error.

Fixed - Winter '18 ·Reported By 5 ·Updated 2018-01-15

Internal Error when clicking on refresh on records in Lightning in IE

Lightning

In IE browser, Please click on any object tab (both standard and custom object). In the records list view, please click on refresh button and the internal server error occurred popup is thrown. Please note that this is happening only for the first time. Please click OK on the error popup and do the same...

Fixed - Winter '18 ·Reported By 1 ·Updated 2018-01-15

Not able to find LoginGeo infomation

Mobile , Authentication

SOQL>>> select Id, LoginGeoId, LoginGeo.CountryIso from LoginHistory where Id = '0YaXXXxxXXXXXXX' Id: 0Yaxxxxxxxxxxxx LoginGeoId: 04FxxxxxxxxxxEAS LoginGeo.CountryIso: NULL SOQL> select Id, CountryIso from LoginGeo where Id = '04FxxxxxxxxxxEAS' >>> no rows selected.

Fixed - Winter '18 ·Reported By 0 ·Updated 2018-01-15

Connection Errors With Simultaneous Use of Omni Widget & Supervisor Panel

Service , Live Agent , Service Cloud Console

Users may experience unexpected disconnects while using both the Omni Widget and the Omni Supervisor at the same time.

No Fix - Winter '18 ·Reported By 40 ·Updated 2017-12-21

Inbox Controlling and Dependent Picklist not working when Create new record from the Inbox Panel

Platform

Inbox Controlling and Dependent Picklist not working when Create new record from the Inbox Panel

Fixed - Winter '18 ·Reported By 3 ·Updated 2017-12-19

Twitter character limitations in Social Customer Service for social posts.

Service Cloud Console , Marketing Cloud Social Studio

On November 7th, twitter has rolled out the ability to push out tweets with a length of 280 characters as opposed to the usual 140 characters that was supported. However, currently Social Customer Service does not allow us to make tweets that exceed 140 characters due to the infrastructure designed...

Fixed - Winter '18 ·Reported By 7 ·Updated 2017-12-01

Knowledge Articles TotalView count not correct in Napili

Knowledge , Communities

Viewing an article in Napili (community), the article total count is not incremented by 1. If you are running a SOQL count under "KnowledgeArticle" and "KnowledgeArticleViewStat" object via Workbench, increment can be 3 to 4. The count work when viewing the article in the platform. Note: if you...

Fixed - Winter '18 ·Reported By 6 ·Updated 2017-10-31

itms-services & Custom URL schema no longer work since 210.11 Salesforce for iOS & Safari

Mobile

Since weekly patch 210.11 has been applied, afterwards "itms-services" URL schema and Custom URL schema on VF page no longer work and "URL No Longer Exists" appears instead. This issue occurs in Salesforce for iOS & Safari only.

Fixed - Winter '18 ·Reported By 0 ·Updated 2017-10-30

Unable to Clone or re-save Process that references Contact Field to update when two Person Account Record Types enabled

Metadata , Flow , Process Builder

Cloning or re-saving a process builder flow that has a reference to person account custom fields ( __pc ) throws an error like, "<customfield__c> for the object Account doesn't exist."

Fixed - Winter '18 ·Reported By 68 ·Updated 2017-10-14

Jobs Cannot Be Scheduled in Sandbox After Refresh - Getting Error: The Apex job named "JOBNAME" is already scheduled for execution.

Apex , Sandbox , Winter 18

Jobs Cannot Be Scheduled in Sandbox After Refresh - Getting Error: The Apex job named "JOBNAME" is already scheduled for execution. Setup - Monitor - Jobs - Scheduled Jobs shows no jobs scheduled. Reason: The job name is stored in CronJobDetail. The Scheduled Apex Cron Job Detail records are still...

Fixed - Winter '18 ·Reported By 52 ·Updated 2017-10-14

Managed custom object's page shows Classic view in Lightning

AppExchange , Packaging

Managed package custom object's Visualforce page shows Classic view in Lightning, even though the Tab's page is set to standard page for the subscriber users.

Fixed - Winter '18 ·Reported By 38 ·Updated 2017-10-14

Summer'17- Generating a Session Id from Lightning Domain Provides Invalid Session Id

Apex , Authentication

Using a Session Id generated from a Lightning Domain to query for User permissions is failing after upgrade to Summer 17 release.

Fixed - Winter '18 ·Reported By 36 ·Updated 2017-10-14

Criteria based Sharing rules for Assets not always copying over to sandbox.

Sharing , Sandbox

For organizations utilizing criteria based sharing rules on Assets in some cases these may not copy over at all or completely to sandboxes.

Fixed - Winter '18 ·Reported By 30 ·Updated 2017-10-14

Lightning cannot display correctly translated the name of Salutation using Translation Workbench

User Interface

Lightning Experience doesn't display correctly translated the name of Salutation using Translation Workbench. "Dr/Mr/Mrs/Ms/Prof" before translation are displayed. It will be displayed correctly in the case of Salesforce classic UI.

Fixed - Winter '18 ·Reported By 23 ·Updated 2017-10-14

Metadata API Deployment fails from Spring '17 to Summer '17 with "Field:TagCsv must be Readonly"

Content and Files , Packaging , Metadata , Eclipse IDE , Summer 17 , Spring 17

If you have retrieved metadata from a Spring '17 (or prior) org, with ContentVersion Layout included, then deploy that package to a Summer '17 org, it fails with the following: Field:TagCsv must be Readonly

Fixed - Winter '18 ·Reported By 21 ·Updated 2017-10-14

Visualforce tab styles are ignored in Lightning Experience

Visualforce tab styles are not working in Lightning. When in LEX the tab style is not applied.

Fixed - Winter '18 ·Reported By 20 ·Updated 2017-10-14

When Lightning components are updated or changed their 'Last Modified Date' and 'Modified By' are not getting updated in the summary page.

Lightning

When Lightning components are updated or changed their 'Last Modified Date' and 'Modified By' are not getting updated in the summary page.

Fixed - Winter '18 ·Reported By 18 ·Updated 2017-10-14

IsException events are not re-parented upon lead conversion, causing "Lead has been Converted" error when non-admin user views multi-user calendar

Activities

IsException events are not re-parented upon lead conversion, causing "Lead has been Converted" error when non-admin user views multi-user calendar.

Fixed - Winter '18 ·Reported By 18 ·Updated 2017-10-14

Contract History Report Error when running or creating a report based on “Contract History” standard report type

Receiving an Error when attempting to view or create reports based on the “Contract History” report type.

Fixed - Winter '18 ·Reported By 17 ·Updated 2017-10-14

Summer'17- Empty Record Types are not returning available picklist values in DescribeLayouts

API , Summer 17

desribeLayout() call shows up different results for record types with no selected picklist values with Summer '17 release.

Fixed - Winter '18 ·Reported By 14 ·Updated 2017-10-14

Receive an internal server error when attempting to upgrade an existing managed package.

Analytics , AppExchange , Packaging

The internal server error occurs when you are attempting to upgrade a managed package that is already installed in an organization. The error occurs only if there is a field that has the same API name in the managed package as one already in the organization and these fields are part of the same custom...

Fixed - Winter '18 ·Reported By 14 ·Updated 2017-10-14

Connected Apps under 'Connected Apps OAuth Usage' cannot be uninstalled or opened.

The connected app getting installed by new install mechanism and it's only visible in 'Connected Apps OAuth Usage' page but not on the 'Connected Apps' page. There are two issues with these apps and both are caused by the same bug: 1. If you click on the 'Manage App Policies' link, it won't open the...

Fixed - Winter '18 ·Reported By 13 ·Updated 2017-10-14

"Sales Price" & "Quantity" fields being required - "Supply default opportunity line item values" feature behaves different in Summer '14

Summer 14

The feature "Supply default opportunity line item values" shows different behavior in Summer '14 than it was showing previously. Now we can only remove the "requiredness" of the "Sales Price" and "Quantity" fields if we completely remove the fields from the page layout. Previously we could retain them...

Fixed - Winter '18 ·Reported By 13 ·Updated 2017-10-14

Metadata API Deployment fails from Spring '17 to Summer '17 if an Assets Page Layout has one of the following fields set to Read-Only: Account, Produc

Packaging , Metadata , Eclipse IDE , Summer 17 , Spring 17

If you have retrieved metadata from a Spring '17 (or prior) org, with an Asset Page Layout that had the Account, Product2 or Contact fields set to Read-Only, then deploy that package to a Summer '17 org, it fails with the following: Field:AccountId must not be Readonly Field:Product2Id must not be...

Fixed - Winter '18 ·Reported By 12 ·Updated 2017-10-14

Redirecting to visualforce page URL with hash fragment missing parameter in Lightning Experience

Lightning

Redirecting to visualforce page URL with hash fragment missing parameter in Lightning Experience.

Fixed - Winter '18 ·Reported By 12 ·Updated 2017-10-14

Push upgrade on a package fails due to ContentDocument Trigger for ContentAsset.

Apex , Content and Files , Packaging , Partner

Push upgrade fails due to ContentDocument Trigger for ContentAsset. If ISV package has ContentAsset, it's possible to fire Apex Trigger, when Partner do push upgrade. Apex Trigger calls Apex Class which is "with sharing", push upgrade might fail. It depends on subscriber's apex trigger and apex class....

Fixed - Winter '18 ·Reported By 12 ·Updated 2017-10-14

Lightning Clone function in an Auto Number object displays the old number during the Cloning process

Lightning

Lightning Experience Clone process displays the "Record Name" field. However, it doesn't display the number that's coming next, it displays the "old" number from the record you're cloning it from. Classic hides the field. LEX shows it during the clone process. It also shows a "success" toast message...

Fixed - Winter '18 ·Reported By 12 ·Updated 2017-10-14

Field History for owner field contains wrong ID(old id) in NewValue if owner is changed automatically due to parent record owner change

Winter 16

When owner automatically changes on child records due to change in parent owner, the field history row for child record contains the incorrect ownerID as new value when fetched using SOQL.

Fixed - Winter '18 ·Reported By 12 ·Updated 2017-10-14

Internal Server Error when trying to view Permission Set in the user interface

User Interface

An Internal Server Error may appear when trying to view a Permission Set. The error id might contain the following stacktrace: (-1809387053)

Fixed - Winter '18 ·Reported By 11 ·Updated 2017-10-14

Asset.LocationId is retrieved even if the org doesn't have field service enabled

Change Sets , Summer 17

Asset.LocationId is retrieved even if the org doesn't have field service enabled - Actual Result LocationId field is always included in Asset metadata - Expected Result LocationId field is not included in Asset metadata if the org doesn't have field service enabled

Fixed - Winter '18 ·Reported By 11 ·Updated 2017-10-14

Error when viewing managed package dependencies

AppExchange , Packaging

There is an error thrown when clicking on the view dependencies button on a managed package. This is a rare occurrence for a few packages.

Fixed - Winter '18 ·Reported By 11 ·Updated 2017-10-14

Files shared via link cannot be viewed and downloaded

Content and Files

When you share files via link, the link opens up a black page and doesn't show the file, or offers the option to download the file.

Fixed - Winter '18 ·Reported By 10 ·Updated 2017-10-14

Unable to access page error when you're trying to access the Milestones on an Entitlement Process using the "Go to list" link

Summer 17

The "Go to list (x) >>" link to Milestones in an Entitlement Process redirects to an "Unable to Access Page" error page because of the rlid=RelatedMilestoneList parameter.

Fixed - Winter '18 ·Reported By 10 ·Updated 2017-10-14

Editing an article returns "The page you attempted to access has been blocked due to a redirection to an outside website or an improperly coded.."

Editing an article with multi-byte character in URL_name from knowledge tab results in an error : Error Message: Invalid Page Redirection The page you attempted to access has been blocked due to a redirection to an outside website or an improperly coded link or button. Please contact your salesforce.com...

Fixed - Winter '18 ·Reported By 9 ·Updated 2017-10-14

Sales Path not refreshing with Process Builder or Workflow Rules

Workflow , Summer 17 , Lightning

Sales Path shows an incorrect value if you make a change using the Sales Path and there's a workflow rule or a process affecting that same field.

Fixed - Winter '18 ·Reported By 9 ·Updated 2017-10-14

Lightning Experience - Forecast tab appears twice

Sales and Marketing , Lightning

The Forecasts tab is displayed two times in app launcher in Lightning Experience.

Fixed - Winter '18 ·Reported By 9 ·Updated 2017-10-14

Embedded Report Chart not loading

Analytics , User Interface

Embedded report charts are not loading. Below the report chart, the following error will appear: "This page has an error. You might just need to refresh it. [Assertion Failed!: AuraClientService.loadClientLibrary(): ClientLibrary has not been registered: eclairng : undefined]"

Fixed - Winter '18 ·Reported By 8 ·Updated 2017-10-14

Knowledge Article - Scheduled Publication - Pop-up Calendar is hidden in the background

Knowledge

When a user tries to schedule a draft to be published at a scheduled date, using the date calendar picker, the calendar is displayed in the background and not selectable/accessible.

Fixed - Winter '18 ·Reported By 8 ·Updated 2017-10-14

Customization of list views do not show selected field

Analytics , User Interface

- When users edit or clone list views, the “Selected Fields” section does not display the columns already appearing in the list view. - The behavior is reproducible in any environment, all browsers.

Fixed - Winter '18 ·Reported By 8 ·Updated 2017-10-14

Custom Tab not visible in Lightning Experience

Lightning

Customers may notice that, after creating a Custom Tab that points to a Custom Object, that Custom Tab does not appear in Lightning Experience.

Fixed - Winter '18 ·Reported By 7 ·Updated 2017-10-14

Right click and open in new tab on apex:outputlink/apex:outputfield with a lookup field in lightning console is resulting in page not available

VisualForce , Lightning

Right Click and open link in new tab on an apex:outputlink in lightning console results in the below error: “Page Does Not exist “ Enter a Valid URL and Try again.

Fixed - Winter '18 ·Reported By 7 ·Updated 2017-10-14

Composite Tree API: Internal Error when string parameter starts with "@"

API

Internal Server Error is thrown when string parameter starts with "@" in Composite Tree API (REST API) Call

Fixed - Winter '18 ·Reported By 7 ·Updated 2017-10-14

Package upgrade fails with internal server error: Deploy failed on component type: ContentAsset

AppExchange , Packaging , Partner , Lightning

Some partners and customers may experience internal server error on package upgrade. The error id varies in different cases, but support can find the error in log: Deploy failed on component type: ContentAsset

Fixed - Winter '18 ·Reported By 7 ·Updated 2017-10-14

Batch jobs stalled in Holding status (different root cause than W-2733767)

Apex

NOTE: This is different than the following known issue even though they might exhibit the same behavior https://success.salesforce.com/issues_view?id=a1p300000008ZWsAAM Users would see a job type "ApexToken" shown as "Queued" when they run a query like below Select Id,Status, JobType from...

Fixed - Winter '18 ·Reported By 7 ·Updated 2017-10-14

Lightning Experience : If view is overridden by VF, some buttons on Related Lists open new window(tab) unexpectedly

User Interface , Winter 17

If the view page is overridden by a Visualforce page, some buttons on Related Lists open new window(tab) unexpectedly.

Fixed - Winter '18 ·Reported By 7 ·Updated 2017-10-14

After upgrading the compiler from Jetty9.3.8 to Jetty9.4.4 ClassCastException occurs when forwarding to VF page which renders as

VisualForce , Summer 17

After upgrading from Jetty9.3.8 to Jetty9.4.4, ClassCastException occurs on core.apexpages.framework.ApexViewServlet.renderViewAsPDF() when forwarding to VF page which renders as PDF. - Actual Result ClassCastException occurs on core.apexpages.framework.ApexViewServlet.renderViewAsPDF(). - Expected...

Fixed - Winter '18 ·Reported By 6 ·Updated 2017-10-14

Lightning - Internal Server Error when trying to switch tabs

Summer 17 , Lightning

Certain Users/User Licenses might receive an Internal Server Error (stacktrace -1988296602) when trying to access an App.

Fixed - Winter '18 ·Reported By 6 ·Updated 2017-10-14

Some Labels in Lightning Forecasting Not Translated

Certain labels, such as Closed Only, Commit Forecast, and Opportunity Revenue are not translated in Collaborative Forecasting in Lightning Experience.

Fixed - Winter '18 ·Reported By 6 ·Updated 2017-10-14

sforce.opencti api functions do not return any data in lightning

CTI , Lightning

sforce.opencti api functions doesn't return any data in lightning when my domain is configured with name which contains character "c".

Fixed - Winter '18 ·Reported By 6 ·Updated 2017-10-14

System.CalloutException: Test Webservice future callout from an opportunity trigger fails if forecasting is enabled.

Apex

Test methods that make a mock callout to test a webservice invoked via the Opportunity trigger fail with the following error when Forecasting is enabled and a forecast type is setup. "System.CalloutException: You have uncommitted work pending. Please commit or rollback before calling out"

Fixed - Winter '18 ·Reported By 6 ·Updated 2017-10-14

Non admin users receving the error: Kanban view is not supported for this list view.

Analytics

For some non admin users, when they open a list view in lightning and switch to Kanban view they are receiving the error: Kanban view is not supported for this list view.

Fixed - Winter '18 ·Reported By 5 ·Updated 2017-10-14

Summer'17 - User without Modify All Data permission cannot save a tag in tagging rules of Libraries.

Summer 17

After Summer'17, user without Modify All Data permission cannot save a tag in tagging rules of Libraries.

Fixed - Winter '18 ·Reported By 5 ·Updated 2017-10-14

On clicking back button on Topic Detail Page it is reloading the topic detail page again

Communities

When you click the browser's back button on a Topic Detail page in a Community the page doesn't move back.

Fixed - Winter '18 ·Reported By 5 ·Updated 2017-10-14

User can't be saved when FederationId is between 179-185 characters

Platform , Authentication

User can't be saved when FederationId is between 179-185 characters. ​

Fixed - Winter '18 ·Reported By 4 ·Updated 2017-10-14

External Users receiving "Insufficient Privileges" error message when accessing Community Management reports.

Analytics , Chatter , Portal , Communities , Spring 17

The Spring '17 Release delivered a feature to allow external users (with appropriate user license types) to access reports via the Community Management console. https://releasenotes.docs.salesforce.com/en-us/winter17/release-notes/rn_networks_access_comm_management_perm.htmnotes%2Frn_networks_access_comm_management_perm.htm Despite...

Fixed - Winter '18 ·Reported By 4 ·Updated 2017-10-14

New knowledge article versions do not inherit search relevance scores instantaneously

Search , Service , Knowledge , Metadata , User Interface , Service Cloud Console

When searching for an Article, results are ordered based on many factors outlined here: https://help.salesforce.com/articleView?id=knowledge_search_algorithm.htm&type=0 One of these factors is relevancy where frequently viewed or attached articles appear higher in search results. When a new article...

Fixed - Winter '18 ·Reported By 3 ·Updated 2017-10-14

Table border inconsistent for Rich Text Area in Article on Classic and Lightning

Knowledge , Summer 17 , Lightning

RTA fields with Table border on articles are displayed differently on Classic and Lightning UI.

Fixed - Winter '18 ·Reported By 3 ·Updated 2017-10-14

UserProvisioningRequest record does not get created on updating a user record

Apex , Authentication , Winter 17

If user provisioning is enabled for a connected app (see https://help.salesforce.com/articleView?id=connected_app_user_provisioning.htm&language=en_US&type=0), and tracks when a user is created, activated, deactivated, or when some fields are updated, UserProvisioningRequest (UPR) records get correctly...

Fixed - Winter '18 ·Reported By 3 ·Updated 2017-10-14

Service Territory column displays IDs instead of Names on Service Appointment list views

Service

Service Territory column displays IDs instead of Names on Service Appointment list views.

Fixed - Winter '18 ·Reported By 3 ·Updated 2017-10-14

Multiple callouts to load external object relatedList in service cloud console

API , Service Cloud Console

Slow Loading of external object Related List due to multiple callouts in classic service cloud console. When using External Objects in a related list, excessive http callouts are made when compared to the aloha UI. This can cause the loading of the related list to be greatly delayed. Expected result When...

Fixed - Winter '18 ·Reported By 3 ·Updated 2017-10-14

'Related Contact' related list doesn't show contacts with private OWD

Spring 17

In both Classic and Lightning: With private OWD with Accounts and Contacts, non-admin end users can't see records in 'Related Contact' related list.

Fixed - Winter '18 ·Reported By 3 ·Updated 2017-10-14

“Invalid Page” in NAPILI community for Guest User

Chatter , Communities

Clicking on Chatter emails generates “Invalid Page” in NAPILI community when “Give access to public API requests on Chatter” is unchecked.

Fixed - Winter '18 ·Reported By 3 ·Updated 2017-10-14

Flow does not save when flow contains an assignment rule with an Add operator

Consider a flow when there is an assignment rule in the flow with an Add operator that adds a string to a text collection. Actual Result: - The flow saves for the first time. - For the all the subsequent saveAs operations, the flow fails to save with error - test_issue (Assignment): The Add operator...

Fixed - Winter '18 ·Reported By 2 ·Updated 2017-10-14

Intermittent Error when trying to access Cache.org() in apex

Apex

When customer tries to access Cache methods apex he intermittently gets internal salesforce error and in debug logs we can sometimes see the error 'Unable to get Org cache for partition local.partition name :null'

Fixed - Winter '18 ·Reported By 2 ·Updated 2017-10-14

Sorting option in List view shows up for encrypted fields (Aloha only)

It is expected and documented that fields which are encrypted with Platform Encryption can not be sorted in List Views. In Aloha user interface the option to sort by these fields still appears (though they will not sort correctly).

Fixed - Winter '18 ·Reported By 2 ·Updated 2017-10-14

Error when Creating or Editing a list views on Assets

When creating or editing a list view on Assets object you may receive an error like the one below. Classic UI Error: Unable to Access Page The value of a parameter contains a character that is not allowed or the value exceeds the maximum allowed length. Remove the character from the parameter...

Fixed - Winter '18 ·Reported By 2 ·Updated 2017-10-14

Trying to edit multiple Tasks in succession in Lightning UI shows incorrect details for the Task that is opened vs the one that is selected.

Activities

Customers may notice that in Lightning UI when they try to edit a Task, hit cancel, open another task, hit cancel and then open the third task the details that are displayed in the Edit Tab are different than the one that is selected in the original selection

Fixed - Winter '18 ·Reported By 2 ·Updated 2017-10-14

Internal Error when displaying Quote Line Items

An internal error is displayed when accessing Quote Line Items when the order reduction permission was previously enabled and the disabled in an org.

Fixed - Winter '18 ·Reported By 2 ·Updated 2017-10-14

WAVE - Activity Metrics App - When an org has only one role, choosing not to use the role hierarchy in the app wizard causes a dataflow error

Analytics

When an organization only has one role in the hierarchy and an Activity Metrics app is created in Wave Analytics, the dataflow will fail with the following error: "There was an error executing the UserRolesWithParentRoleName node: Can't find dimension ParentRoleId in update dataset"

Fixed - Winter '18 ·Reported By 2 ·Updated 2017-10-14

Binary Async API not working with CONTENT_TYPE: ZIP_JSON

API

Uploading a Binary Attachment using Async BULK API is not working with CONTENT_TYPE: ZIP_JSON but works fine with ZIP_CSV

Fixed - Winter '18 ·Reported By 2 ·Updated 2017-10-14

Field Service - Error message appears (Error saving PDF to Service Report. Please try again) when trying to create a Service Report

The following message appears "Error saving PDF to Service Report. Please try again" when trying to create a Service Report.

Fixed - Winter '18 ·Reported By 2 ·Updated 2017-10-14

RunTestSynchronous through REST Tooling API fires assignment rules when creating a case in synchronous apex test

RunTestSynchronous through REST Tooling API fires assignment rules when creating a case in synchronous apex test Developer Console uses Rest Tooling API, thus, the issue is also replicable by running a test class in synchronous mode from developer console to insert records.

Fixed - Winter '18 ·Reported By 2 ·Updated 2017-10-14

Unable to remove multiple SessionPartition cache items in single transaction

Platform

Executing sessionPartition.remove(sessionKey); in a loop while fetching all keys using sessionPartition.getKeys(), removes only 1 key and value. Should be removing all.

Fixed - Winter '18 ·Reported By 2 ·Updated 2017-10-14

Insufficient Privileges when trying to edit Field Set in custom object as Delegated Administrator.

Platform , Custom Objects

Delegated administrators will receive an Insufficient Privileges error message when they try to edit Field Sets in a custom object they have been granted access to.

Fixed - Winter '18 ·Reported By 2 ·Updated 2017-10-14

Unable to deactivate record type when deployed through change set due to existing CBS sharing rules using record type field

Sharing , Change Sets

When trying to deactivate a record type through change sets if you have a criteria based sharing rule that references the record type field the change set will fail due to a sharing rule.

Fixed - Winter '18 ·Reported By 2 ·Updated 2017-10-14

Data.com (Premium Clean / Prospecting) - D&B Company Record Linked Mini-View Hover unavailable

data.com

We have identified an issue with the D&B Company Record Linked mini-view. Although setup is available for the mini-view hover, it does not display on related Objects. Impacted Users: Data.com Premium Clean Data.com Premium Prospector Related Object: D&B Companies

Fixed - Winter '18 ·Reported By 2 ·Updated 2017-10-14

Error ID: 1302654111 when scrolling to Chatter Feed on User's profile page.

Lightning

User may see the following error after visiting a User's profile page in Lightning: Error ID: 1302654111

Fixed - Winter '18 ·Reported By 1 ·Updated 2017-10-14

Lightning - Clicking on " Open This Account " link is not navigating to the Account Record home

Lightning

"Open this Account" Link is not working when viewing duplicate records in Lightning Experience.

Fixed - Winter '18 ·Reported By 1 ·Updated 2017-10-14

Invalid Page Error In Communities When Using the Direct Messaging feature

Communities

When using Direct Messaging in Communities, reloading the page (and possibly other actions related to navigating to the page) can cause an "Invalid Page" error.

Fixed - Winter '18 ·Reported By 1 ·Updated 2017-10-14

From field on Email Composer populated with Contact's email address when Creating and Sending a Service Report in Lightning

Service

Users may notice that after clicking the 'Create and Send Service Report' button in Lightning the Email Composer will popup and the From field will be populated with the Contact's email address instead of the logged in user's email address.

Fixed - Winter '18 ·Reported By 1 ·Updated 2017-10-14

Error ID: 486218800 when using Global Search in Lightning Experience

Search , Lightning

Error ID: 486218800 observed sporadically when searching using Global Search in Lightning Experience.

Fixed - Winter '18 ·Reported By 1 ·Updated 2017-10-14

Chatter Posts and Files aren't returned in "Search Feeds" global search results after enabling "Encrypt Chatter"

Chatter , Content and Files , Search , User Interface , Platform Encryption

Chatter posts and files uploaded after enabling the "Encrypt More Data in Chatter Feeds (Pilot)" feature: https://releasenotes.docs.salesforce.com/en-us/summer17/release-notes/rn_security_pe_encryption_chatter.htm Are not properly returned in Global Search's "Search Feeds" results.

Fixed - Winter '18 ·Reported By 1 ·Updated 2017-10-14

EmailTemplateName field is null when users query the EmailStatus table though a Contact query

EmailTemplateName field is null when users query the EmailStatus table though a Contact query (e.g. SELECT Id, (SELECT Id, emailTemplateName FROM EmailStatuses) FROM Contact WHERE Id = '003n000000HPNU2ABC') although the email was sent using an email template.

Fixed - Winter '18 ·Reported By 1 ·Updated 2017-10-14

Behavior when navigating between a Community Dashboard and Report via 'View Report' varies by browser, w/the Report often failing to load in FF/IE

Analytics , Communities

When a user opens a Report from a Dashboard displayed within a Community via the 'View Report' link, behavior will vary depending on their browser: All browsers: User will have to click the browser's 'Back' button twice to navigate back to the Dashboard. Firefox and Internet Explorer only: After...

Fixed - Winter '18 ·Reported By 1 ·Updated 2017-10-14

Case owner change fails with NoAccessException

API , Service

When an active process on a case updates the Case Owner, and the case creator has a clone of the "Standard User" profile with "View All Data" enabled and "View All Users" disabled, and the case owner is changed to a System Admin user with "Send Notification Email" checked, the users will receive a NoAccessException...

Fixed - Winter '18 ·Reported By 1 ·Updated 2017-10-14

Permission Set list view does not display correct permissions for objects such as Knowledge Article Types

Analytics , Knowledge

Permission Set list views display object access incorrectly for objects that do not have an API named ending in __c. Filtering the list view on object access for these objects will return no results.

Fixed - Winter '18 ·Reported By 1 ·Updated 2017-10-14

Chatter files inconsistency between Salesforce Classic and LEX

Inconsistency between Salesforce Classic and LEX on the Chatter page with groups and files. In LEX, if we go to any private group for which the user is not a member of, there is a right pane which shows files, members, records. For sysadmin user type with view all data perm enabled, All the data...

Fixed - Winter '18 ·Reported By 1 ·Updated 2017-10-14

Change Set issue: GACK 869298204 when clicking on source of Duplicate Rule

Change Sets

Change Set GACK 869298204 when clicking on source of Duplicate Rule

Fixed - Winter '18 ·Reported By 1 ·Updated 2017-10-14

In chatter a user might not be listed as a follower on a record even if they are following it

Chatter

The user is not listed as a follower on a record even they are following it, when they unfollow that account and refresh the page it, a checkmark still indicates that the user is following the record.

Fixed - Winter '18 ·Reported By 1 ·Updated 2017-10-14

Custom object named after standard User object causes gack on creation if there is a workflow with email alert.

Custom Objects

Custom object named after standard User object causes gack on creation if there is a workflow with email alert. custom object with Object Name "User" which will lead object API name to be User__c

Fixed - Winter '18 ·Reported By 1 ·Updated 2017-10-14

Package Install Failure when historical trending is ON

Package Install Failure when historical trending is ON

Fixed - Winter '18 ·Reported By 1 ·Updated 2017-10-14

Account__r.Name is displayed as blank only when queried in context of the Community Users

Apex , Sharing , VisualForce

If you perform a SOQL query on Case Object or any other custom object for Account name like : SELECT Account__r.Name, Contact__r.Name, Custom_Account__c, Custom_Contact__c FROM Case in context of a community user, the Account name field is displayed as blank only when queried in context of the...

Fixed - Winter '18 ·Reported By 1 ·Updated 2017-10-14

User Provisioning Requests are not created if the Admin does not have "View Setup and Configuration"

Apex

If you grant "Manage External Users" to your Sales Operations team to create partners. Partners are created from the contact record, and do not require access to the Setup hierarchy. When the team creates a partner user, they expect a provisioning flow to initiate based on the Connected Apps the partner...

Fixed - Winter '18 ·Reported By 1 ·Updated 2017-10-14

Fields with errors still display red border after they are corrected on 'Selected Products' page

Users may notice that the red border around fields remains after they are corrected on the 'Selected Products' page. Additionally, the row-level error icon will still be visible after all row-level errors are corrected.

Fixed - Winter '18 ·Reported By 1 ·Updated 2017-10-14

Cascade deletes of Events from a Custom Object parent are not updating the Storage Count properly

Activities

We can relate Events on Public Calendar to Custom Object records (Related To field). When we delete the related custom object records, the associated events get automatically deleted. Emptying recycle bin will update storage counts of the custom objects records. But it will not update the Events records...

Fixed - Winter '18 ·Reported By 1 ·Updated 2017-10-14

Update call on opportunityTeamMember through SOAP API always sorts the results

API

The SaveResult response to the update API call on opportunityTeamMember object is always sorted. And thus, the order of record id's in request and response might differ.

Fixed - Winter '18 ·Reported By 1 ·Updated 2017-10-14

Russian language users cannot save articles submitted for translations

Knowledge

When an article is submitted for translation, if the translating user has their User language set to Russian, they cannot save the article.

Fixed - Winter '18 ·Reported By 1 ·Updated 2017-10-14

Group task's assigned to field's selections display incorrectly in UI when multiple users are added to a task in community

Activities , User Interface , Communities

When Group Tasks are enabled via Setup, Customize | Activities | Activity Settings community users can select multiple users/roles/groups in the Task's Assigned To lookup search window's Multiple Users tab. After making selections the result in field within the user interface is inconsistent with...

Fixed - Winter '18 ·Reported By 1 ·Updated 2017-10-14

Chatter throws error id (1653042435) when using Firefox in Lightning

Chatter , Lightning

When using Firefox browser to work on Chatter in Lightning, we can encounter Error Id (1653042435). This error can occur randomly and is not consistently reproducible.

Fixed - Winter '18 ·Reported By 0 ·Updated 2017-10-14

Internal Server Error when enabling Field Service as a System Admin with Langauge Portuguese (Brazil)

Service

System Admins may see the following error when enabling Field Service: An internal server error has occurred An error has occurred while processing your request. The salesforce.com support team has been notified of the problem. If you believe you have additional information that may be of help in...

Fixed - Winter '18 ·Reported By 0 ·Updated 2017-10-14

"Custom Field Limit Exceeded" Exception raises during package installation or upgrade

"Custom Field Limit Exceeded" Exception raises during package installation or upgrade even if a package doesn't counts against object limits.

Fixed - Winter '18 ·Reported By 0 ·Updated 2017-10-14

Communities: Search Results uses different date format for Knowledge, Discussions, Groups

Search , Communities

The date formats for Knowledge, Groups, and Discussions in Global Search results in Communities do not match localisation settings for the logged in user or the base Salesforce org.

Fixed - Winter '18 ·Reported By 0 ·Updated 2017-10-14

Custom lookup field on event not populated from Action in Aloha UI

Activities

Some customers may have observed that when an Event is created from a quick action that includes a custom object lookup "Related To" field, this lookup field is not automatically populated on the event record.

Fixed - Winter '18 ·Reported By 0 ·Updated 2017-10-14

Chatter Free user cannot avoid ContentDistribution access in Apex Trigger

Apex , Chatter

When customer use Apex Trigger that is touching ContentDistribution, Chatter Free user cannot avoid this Trigger even if code logic doesn’t touch ContentDistribution in case of Chatter Free user. The below error message is displayed when the Apex Trigger is fired. ------- There were custom validation...

Fixed - Winter '18 ·Reported By 0 ·Updated 2017-10-14

NullPointerException prevents users without View Setup user perm from opening custom links or buttons on custom objects

Unable to click on custom buttons on a certain custom object (Country_Details__c). Upon further analysis it looks like this is due to a NPE occurring. - Actual Result: Custom button on a certain custom object take us to nowhere, shows blank page. - Expected Result: Custom buttons on a certain...

Fixed - Winter '18 ·Reported By 0 ·Updated 2017-10-14

Email field has extra html tags when queried when used in a formula field which has a image.

When a custom email filed is included in a formula, the results are inconsistent between Classic and Lightning UI . When we query the formula field in developer console or Apex code we get the mail to link appended to email field when the formula contains an image.Otherwise the query will result only...

Fixed - Winter '18 ·Reported By 0 ·Updated 2017-10-14

Creating a sharing set using indirect lookup on Contract will generate error when a user attempts to access the object.

Sharing , Communities

When a record is shared to a Community user using an indirect lookup on Contract via sharing sets, the user will receive Data Not Available error when attempting to access the shared record.

Fixed - Winter '18 ·Reported By 0 ·Updated 2017-10-14

"The value of a parameter contains a character that is not allowed" error occurs when non-English customer attempts to use Content Delivery

Content and Files

When non-English users attempt to use Content Delivery, they are encountering the followings error message. # Actually this message is displayed as non-English translated message. ------ The value of a parameter contains a character that is not allowed or the value exceeds the maximum allowed length....

Fixed - Winter '18 ·Reported By 0 ·Updated 2017-10-14

"Quick tips" "Video Tutorial" in the Workflow Rules setup page is broken

When you try to open the Video Tutorial link that appears in the Quick Tips section of the Workflow Rules setup page you'll get a message saying that "This video does not exist."

Fixed - Winter '18 ·Reported By 0 ·Updated 2017-10-14

Snapshot scheduled execution is occurring before the time set

Analytics

Snapshot scheduled execution is occurring before the time set

Fixed - Winter '18 ·Reported By 0 ·Updated 2017-09-29

Summer 17: article Ordered and Bulleted lists are no longer indenting in community

Knowledge , Communities

The content and bullets points are miss aligned in the Article detail page in community. This works in classic platform.

Fixed - Winter '18 ·Reported By 42 ·Updated 2017-09-08

Summer '17 Profile Password Policies do not allow 180 days expiration

Metadata , User Interface , Summer 17

Profile Password Policies do not allow 180 days expiration in Summer '17 of 208 release.

Fixed - Winter '18 ·Reported By 22 ·Updated 2017-09-08

Quote Total Price and Subtotal shows 0 if there is a field update on the quote while creation

When Quote is created from an opportunity with products, the quote Total Price and Subtotal become 0 if there is field update on the quote in Summer'17

Fixed - Winter '18 ·Reported By 17 ·Updated 2017-09-08

Not able to add extra field set on Self Registration component in community builder

Communities , Summer 17

In community builder, it is not possible to add extra field set on Self Registration component.

Fixed - Winter '18 ·Reported By 15 ·Updated 2017-09-08

In lightning, Potential Duplicates card showing "INVALID_FIELD" when the matching criteria includes a Lookup field

Summer 17 , Lightning

Adding a lookup field in the matching rule criteria. This will throw an INVALID_FIELD error in the "Potential Duplicate" component card in Lightning.

Fixed - Winter '18 ·Reported By 12 ·Updated 2017-09-08

Salesforce1/Lightning Experience State & Country Picklist State value may be missing or duplicated

Mobile , User Interface , Winter 16

When using Salesforce1 or the Lightning Experience UI with the State & Country Picklist feature enabled, users may notice a missing or duplicate State value. This is caused by states with a duplicate name and code value in the State & Country Picklists settings.

Fixed - Winter '18 ·Reported By 11 ·Updated 2017-09-08

"Unable to read Sobject" saving record with displayed fields which use force:inputField OR while passing a new object to an apex method in lightning

Apex , Lightning

Scenario 1: Using force:inputField tag to display input for lookup field in lightning component. Using this lightning component in record detail fails to update the data with error "Unable to read Sobject" This only fails with update while the same works on create. Scenario 2: When passing...

Fixed - Winter '18 ·Reported By 10 ·Updated 2017-09-08

Unable to access "Validation Rules" and "Page Layouts" under "Object Milestones" if Work Orders are not enabled.

Unable to access "Validation Rules" and "Page Layouts" under "Object Milestones" if Work Orders are not enabled.

Fixed - Winter '18 ·Reported By 10 ·Updated 2017-09-08

Record Type Default isn't honored when multiple fields use the same global value set in Classic

Record Type Default isn't honored when multiple fields use the same global value set in Classic.

Fixed - Winter '18 ·Reported By 9 ·Updated 2017-09-08

sforce.console.openPrimaryTab api not opening a tab in new tab and throwing javascript error

Service Cloud Console , Summer 17

sforce.console.openPrimaryTab api not opening a tab in new tab and throwing javascript error

Fixed - Winter '18 ·Reported By 9 ·Updated 2017-09-08

Deleting a manual share entry removed the corresponding user from the opportunity team related-list when OWD for opportunity is private

Sharing , Spring 16

Deleting an opportunity user manual share also deletes the corresponding user from the opportunity team related-list. 1. Aloha/Classic UI 2. Using opportunity records 3. OWD for opportunity is private 4. Both manual and team share are created

Fixed - Winter '18 ·Reported By 9 ·Updated 2017-09-08

In lightning experience, the validation error message on campaign member object is not being displayed correctly when it is triggered.

Campaigns , Spring 17

In lightning experience, when a Campaign member validation rule is triggered rather than displaying the actual error message defined in the validation rule, the following error message is being displayed "The selected contacts or leads are already members of CampaignName with the same status."

Fixed - Winter '18 ·Reported By 8 ·Updated 2017-09-08

Lightning - Case Related List keeps refreshing, and doesn't load.

Spring 17 , Lightning

In certain scenarios, then viewing an Account record in LEX, the Cases related list will not load. Instead it just continues to cycle as though it is loading, but Cases never appear.

Fixed - Winter '18 ·Reported By 7 ·Updated 2017-09-08

In Lightning Experience, some links are not clickable when a Report Chart is added to the Home tab

Analytics , Lightning

When a Report Chart is added to the Home tab, links displayed in the Recent Records component may not be clickable if the component is directly beneath the Report Chart. This can also affect the "View Calendar" link in the Upcoming Events component.

Fixed - Winter '18 ·Reported By 7 ·Updated 2017-09-08

Language Picker does not translated Trending Articles in community

Language picker will translated article names on search results. Language Picker does not translated Trending Articles.

Fixed - Winter '18 ·Reported By 7 ·Updated 2017-09-08

Updating Custom or Adding New Components in Community Builder and publishing requires second refresh to load the updated Site

Communities , Summer 17 , Lightning

This behavior is seen in two different ways: First, admin adds a new component to a Community Builder page and then publishes. A user accesses the newly updated page after publish and the newly added component is not present. The user needs to perform a second refresh in order for the updated page...

Fixed - Winter '18 ·Reported By 6 ·Updated 2017-09-08

Files not appearing as attachments in related list after being uploaded to Community without refreshing the page

Communities

Files not appearing as attachments in related list after being uploaded to Napili Community without refreshing the page

Fixed - Winter '18 ·Reported By 5 ·Updated 2017-09-08

Feed Compact community component bookmark

Chatter , Communities

In spring 17 release doc below states that Feed Compact now have Bookmark. If setting Bookmark on Feed Compact component you will receive the error "Endpoint Bookmarks not capable of having filter query param.". Bookmarks Feed Comes To Community Builder: https://releasenotes.docs.salesforce.com/en-us/spring17/release-notes/rn_networks_bookmarks_feed.htm In...

Fixed - Winter '18 ·Reported By 5 ·Updated 2017-09-08

Topics assigned to translated versions of Articles are removed if a new version of the source Article is published

Communities

You may notice that Topics assigned to translated versions of Articles are removed if a new version of the source Article is published.

Fixed - Winter '18 ·Reported By 5 ·Updated 2017-09-08

Knowledge Article page layouts are not wrapping correctly for Long Text or Rich Text Fields

Knowledge , Summer 17

In Summer'17, Long Text Field or Rich Text Field at Knowledge articles page are not wrapping correctly. This issue occurs in IE 11

Fixed - Winter '18 ·Reported By 4 ·Updated 2017-09-08

Error in Lightning when non admin user attempts to edit a Campaign Member record; classic UI and editing via API are unaffected.

Campaigns , Lightning

Non admin users are unable to edit campaign member records in Lightning. Non admin users get an error in Lightning when attempting to edit a Campaign Member record; Classic UI and editing via API are unaffected. Error Message: Looks like there's a problem. You do not have the level of access necessary...

Fixed - Winter '18 ·Reported By 4 ·Updated 2017-09-08

Unable to Sync Quotes on Cloned Opportunities in Lightning

Sales and Marketing

If an Opportunity record with a synced Quote is Cloned using Lightning Experience, the resulting Opportunity will incorrectly retain that original quote during the cloning process. When a New quote is then added to the resulting Opportunity, it will fail to sync.

Fixed - Winter '18 ·Reported By 4 ·Updated 2017-09-08

Lightning Experience: Error when saving dashboard with table component when sorted on formula field column

Analytics , Lightning

When saving a dashboard in Lightning Experience where there is a table component sorted by a formula(number) field, an error is displayed stating that the field is not a valid column to sort by.

Fixed - Winter '18 ·Reported By 3 ·Updated 2017-09-08

Skype Presence banner may not work within the record detail console mode.

Summer 17

Skype Presence banner may not work within the record detail console mode.

Fixed - Winter '18 ·Reported By 3 ·Updated 2017-09-08

Two-column index records are missing during Apex test run

Apex

In Apex test, there is a SOQL query and it uses 2-column index table based on query plan. - Actual Result. Records meet the filter conditions are not returned. - Expected Result. The results should return records meeting the filter conditions.

Fixed - Winter '18 ·Reported By 3 ·Updated 2017-09-08

Two Service Appointments being created automatically when a Work Order is created in Field Service

Winter 17

When a work type is configured to automatically create service appointments, a new work order can result in duplicate appointments being created with a certain configuration of triggers and workflows.

Fixed - Winter '18 ·Reported By 2 ·Updated 2017-09-08

An error will display when attempting to click "Save & New" when editing an existing Account Team Member in Lightning

Summer 17 , Lightning

When editing an existing Account Team Member in Lightning, an error will display when clicking "Save & New". The error is as follows: This page has an error. You might just need to refresh it. First, would you give us some details? (We're reporting this as error ID: 1265441458)

Fixed - Winter '18 ·Reported By 2 ·Updated 2017-09-08

Action Type drop down does not show LightningComponent for Asset Entity

Apex , Sandbox , Summer 17 , Spring 17 , Lightning

Trying to create Lightning Component based Quick Action Type for Asset Entity does not show in the drop down menu. However it does work upon creating an action on Account, and a Custom sObject

Fixed - Winter '18 ·Reported By 2 ·Updated 2017-09-08

Location object does not support hovers

Platform

Location object does not support hovers. This causes javascript errors and is a usability issue when trying to view location detail

Fixed - Winter '18 ·Reported By 2 ·Updated 2017-09-08

Users with a two-factor authentication login requirement must meet IP address prerequisites to use Lightning Login

Authentication

Users that have the "Two-Factor Authentication for User Interface Logins" user permission cannot use Lightning Login if the user does not have Profile IP Restrictions and their IP address is not on the global org IP whitelist.

Fixed - Winter '18 ·Reported By 2 ·Updated 2017-09-08

Summer 17 - “In field: excludeButtons, no such standard action:SendEmail” when attempting to deploy Contract Page Layout in target org

AppExchange , Change Sets , Summer 17

Some customers have observed that they see the following error when attempting to deploy standard/custom Contract Page Layouts in target orgs via change sets: “In field: excludeButtons, no such standard action:SendEmail” Inspection of the page layout in the source org indicates that there is no...

Fixed - Winter '18 ·Reported By 1 ·Updated 2017-09-08

Chatter REST API rolls back a transaction used in ContentDownloadHandlerFactory.getContentDownloadHandler() if isDownloadAllowed is false

Apex , Content and Files

A transaction which has been used in File download customization code gets rolled back if downloading a content of a file using Chatter REST API, when isDownloadAllowed is set to false and redirectUrl is specified. So, even if Future methods or Queueable jobs are called in a Sfc.ContentDownloadHandlerFactory.getContentDownloadHandler()...

Fixed - Winter '18 ·Reported By 1 ·Updated 2017-09-08

Enable Partner User action returns URL does not exist error in template based community accessed via custom domain

Communities

When logging into the community as an accounts partner user and click on another contact record associated with that account, when you click on "Enable Partner User" it displays the error "URL no longer exists".

Fixed - Winter '18 ·Reported By 1 ·Updated 2017-09-08

"Related Contacts" Related List metadata doesn't include Contact custom fields when performing Account layout metadata retrieve

"Related Contacts" Related List metadata doesn't include Contact custom fields when performing Account layout metadata retrieve

Fixed - Winter '18 ·Reported By 1 ·Updated 2017-09-08

QuoteLineItem object's Product2Id field inconsistent value in Before Insert trigger across interfaces

Apex

When a Before Insert trigger on the QuoteLineItem object fires after inserting a quote line item in Classic, we can see there is a value assigned to the Product2Id field. However, if the same insert is performed from Lightning Experience, this field is "null". This happens because: 1) In Classic,...

Fixed - Winter '18 ·Reported By 1 ·Updated 2017-09-08

Process Builder formulas do not validate SObject Names

Workflow , Flow , Process Builder

When using a formula within Process Builder, if you point to an Object that doesn't exist, but a field that does exist within the fields of the Object upon which the Process is built, you will not receive a validation error on the formula, and the Process will never evaluate to "True" and fire. This...

Fixed - Winter '18 ·Reported By 1 ·Updated 2017-09-08

Importing 2 records with the same unique value, the second value is correctly flagged as a dupe, however the error point to the non existing id

API

Performing an import on 2 records with the same unique value, the second value is correctly flagged as a duplicate, however, the error given gives the Id of a record that does not exist in the org. - Actual Result The error "duplicate value found: Unique_test__c duplicates value on record with id:...

Fixed - Winter '18 ·Reported By 1 ·Updated 2017-09-08

Unable to Access Page error when "Export to Google Apps" is selected while viewing Users on a Profile

When the "Export to Google Apps" button is selected when viewing Users on a Profile, the following error is presented: Unable to Access Page You are missing information needed by the page you have attempted to access. If you believe this is an error, please refresh your screen. If the error persists,...

Fixed - Winter '18 ·Reported By 1 ·Updated 2017-09-08

Dates are not selectable when scheduling a publication from the Knowledge tab if the number of Articles in the list is greater than seven

Knowledge

When scheduling the publication of an Article from the Knowledge tab, if there are greater than seven Articles listed, dates are not selectable from the calendar that's displayed.

Fixed - Winter '18 ·Reported By 1 ·Updated 2017-09-08

Total Price field label in Opportunity Product Object when renamed, the report type Products and Opportunities still display this field as Total Price

Analytics

Total Price field label in Opportunity Product Object when renamed, the report type Products and Opportunities still display this field as Total Price.

Fixed - Winter '18 ·Reported By 1 ·Updated 2017-09-08

Knowledge Article Uploaded File name search does not work for image file type

Performance , Platform , Search , Knowledge

Knowledge Article Uploaded File name search does not work for image file type

Fixed - Winter '18 ·Reported By 1 ·Updated 2017-09-08

Parent Record field not visible under Associated Locations Related list on Location Record.

User Interface , Lightning

When viewing the Associated Locations Related list on the Location record, Parent Record field is not visible

Fixed - Winter '18 ·Reported By 0 ·Updated 2017-09-08

Error when updating private opportunity amount field if have more than one opp split with "Totals 100%"

Sales and Marketing , Custom Objects , Sandbox , Service Cloud Console

When updating an opportunity amount field while The "IsPrivate" field is equal to TRUE. You will receive the following error. Missing data: received 0 needed 2 system.security.MissingDataException: Missing data: received 0 needed 2

Fixed - Winter '18 ·Reported By 0 ·Updated 2017-09-08

Lightning Experience: External Object "Edit" And "Delete" buttons are greyed out on Related Lists.

Spring 17 , Lightning

When viewing an External Object record in Lightning Experience, the related lists on the record show the "Edit" and "Delete" actions, but they are greyed out and cannot be clicked.

Fixed - Winter '18 ·Reported By 0 ·Updated 2017-09-08

Translated ‘Validation Status’ values are not correctly displayed on Article Draft detail pages

Knowledge

Translated ‘Validation Status' picklist values are not correctly displayed on Article Draft pages, but are displayed correctly on Article Edit pages. This issue occurs when the values are translated into any non-English languages.

Fixed - Winter '18 ·Reported By 0 ·Updated 2017-09-08

Certificate Expiry Occurring Before Scheduled Time

API , Sites , Communities

Certificates stored within Salesforce are expiring at 00:00 UTC of the day they are scheduled to expire, regardless of the exact time they are scheduled.

Fixed - Winter '18 ·Reported By 0 ·Updated 2017-09-08

Agent receives work more than the overall capacity in Omni.

Live Agent

Under some circumstances, due to re-use of session id after rapid Omni login/logout, an agent receives work more than the overall capacity defined in the presence configuration. Note: 1) When the issue occurs, the "Accepted Date" for all the work items will be blank. OR 2) Agent will see the...

Fixed - Winter '18 ·Reported By 5 ·Updated 2017-08-02

RELEASED

Released

AP0 Summer '20 Patch 15.6 AP3 Summer '20 Patch 15.6 AP4 Summer '20 Patch 15.6 AP5 Summer '20 Patch 15.6 AP6 Summer '20 Patch 15.6 AP7 Summer '20 Patch 15.6 AP8 Summer '20 Patch 15.6 AP9 Summer '20 Patch 15.6 AP10 Summer '20 Patch 15.6 AP11 Summer '20 Patch 15.6 AP12 Summer '20 Patch 15.6 AP13 Summer '20 Patch 15.6 AP14 Summer '20 Patch 15.6 AP15 Summer '20 Patch 15.6 AP16 Summer '20 Patch 15.6 AP17 Summer '20 Patch 15.6 AP18 Summer '20 Patch 15.6 AP19 Summer '20 Patch 15.6 AP20 Summer '20 Patch 15.6 AP21 Summer '20 Patch 15.6 AP22 Summer '20 Patch 15.6 AP28 Summer '20 Patch 15.6 CS1 Summer '20 Patch 16.0 CS2 Summer '20 Patch 16.0 CS3 Summer '20 Patch 16.0 CS4 Summer '20 Patch 16.0 CS5 Summer '20 Patch 16.0 CS6 Summer '20 Patch 16.0 CS7 Summer '20 Patch 16.0 CS8 Summer '20 Patch 16.0 CS9 Summer '20 Patch 16.0 CS10 Summer '20 Patch 16.0 CS109 Summer '20 Patch 16.0 CS108 Summer '20 Patch 16.0 CS107 Summer '20 Patch 16.0 CS106 Summer '20 Patch 16.0 CS105 Summer '20 Patch 16.0 CS102 Summer '20 Patch 16.0 CS101 Summer '20 Patch 16.0 CS100 Summer '20 Patch 15.6 CS115 Summer '20 Patch 15.6 CS119 Summer '20 Patch 16.0 CS110 Summer '20 Patch 16.0 CS117 Summer '20 Patch 16.0 CS114 Summer '20 Patch 16.0 CS113 Summer '20 Patch 16.0 CS112 Summer '20 Patch 16.0 CS111 Summer '20 Patch 16.0 CS11 Summer '20 Patch 16.0 CS116 Summer '20 Patch 15.6 CS12 Summer '20 Patch 16.0 CS122 Summer '20 Patch 16.0 CS121 Summer '20 Patch 15.6 CS126 Summer '20 Patch 16.0 CS127 Summer '20 Patch 16.0 CS129 Summer '20 Patch 16.0 CS128 Summer '20 Patch 16.0 CS125 Summer '20 Patch 16.0 CS124 Summer '20 Patch 16.0 CS123 Summer '20 Patch 16.0 CS137 Summer '20 Patch 15.6 CS138 Summer '20 Patch 16.0 CS13 Summer '20 Patch 16.0 CS133 Summer '20 Patch 15.3 CS132 Summer '20 Patch 15.3 CS14 Summer '20 Patch 16.0 CS148 Summer '20 Patch 16.0 CS142 Summer '20 Patch 16.0 CS159 Summer '20 Patch 16.0 CS152 Summer '20 Patch 15.6 CS151 Summer '20 Patch 15.6 CS15 Summer '20 Patch 16.0 CS165 Summer '20 Patch 16.0 CS16 Summer '20 Patch 16.0 CS169 Summer '20 Patch 16.0 CS17 Summer '20 Patch 16.0 CS18 Summer '20 Patch 16.0 CS194 Summer '20 Patch 16.0 CS19 Summer '20 Patch 16.0 CS198 Summer '20 Patch 16.0 CS196 Summer '20 Patch 16.0 CS195 Summer '20 Patch 16.0 CS20 Summer '20 Patch 16.0 CS21 Summer '20 Patch 16.0 CS22 Summer '20 Patch 16.0 CS23 Summer '20 Patch 16.0 CS24 Summer '20 Patch 16.0 CS25 Summer '20 Patch 16.0 CS26 Summer '20 Patch 16.0 CS27 Summer '20 Patch 16.0 CS28 Summer '20 Patch 16.0 CS29 Summer '20 Patch 16.0 CS30 Summer '20 Patch 16.0 CS31 Summer '20 Patch 16.0 CS32 Summer '20 Patch 15.4 CS33 Summer '20 Patch 15.3 CS34 Summer '20 Patch 16.0 CS35 Summer '20 Patch 16.0 CS36 Summer '20 Patch 16.0 CS37 Summer '20 Patch 16.0 CS40 Summer '20 Patch 16.0 CS41 Summer '20 Patch 16.0 CS42 Summer '20 Patch 16.0 CS43 Summer '20 Patch 16.0 CS44 Summer '20 Patch 16.0 CS45 Summer '20 Patch 16.0 CS47 Summer '20 Patch 16.0 CS50 Summer '20 Patch 16.0 CS51 Summer '20 Patch 16.0 CS52 Summer '20 Patch 16.0 CS53 Summer '20 Patch 16.0 CS54 Summer '20 Patch 16.0 CS57 Summer '20 Patch 16.0 CS58 Summer '20 Patch 16.0 CS59 Summer '20 Patch 16.0 CS60 Summer '20 Patch 16.0 CS61 Summer '20 Patch 16.0 CS62 Summer '20 Patch 16.0 CS63 Summer '20 Patch 16.0 CS64 Summer '20 Patch 16.0 CS65 Summer '20 Patch 16.0 CS66 Summer '20 Patch 16.0 CS67 Summer '20 Patch 16.0 CS68 Summer '20 Patch 16.0 CS69 Summer '20 Patch 16.0 CS70 Summer '20 Patch 16.0 CS71 Summer '20 Patch 16.0 CS72 Summer '20 Patch 16.0 CS73 Summer '20 Patch 16.0 CS74 Summer '20 Patch 16.0 CS75 Summer '20 Patch 16.0 CS76 Summer '20 Patch 16.0 CS77 Summer '20 Patch 16.0 CS78 Summer '20 Patch 16.0 CS79 Summer '20 Patch 16.0 CS80 Summer '20 Patch 16.0 CS81 Summer '20 Patch 16.0 CS82 Summer '20 Patch 16.0 CS83 Summer '20 Patch 16.0 CS84 Summer '20 Patch 16.0 CS85 Summer '20 Patch 16.0 CS86 Summer '20 Patch 16.0 CS87 Summer '20 Patch 16.0 CS88 Summer '20 Patch 16.0 CS89 Summer '20 Patch 16.0 CS90 Summer '20 Patch 16.0 CS91 Summer '20 Patch 16.0 CS92 Summer '20 Patch 16.0 CS94 Summer '20 Patch 16.0 CS95 Summer '20 Patch 16.0 CS96 Summer '20 Patch 16.0 CS97 Summer '20 Patch 16.0 CS98 Summer '20 Patch 16.0 CS99 Summer '20 Patch 16.0 EU7 Summer '20 Patch 15.6 EU8 Summer '20 Patch 15.0 EU10 Summer '20 Patch 15.0 EU12 Summer '20 Patch 15.6 EU13 Summer '20 Patch 15.0 EU14 Summer '20 Patch 15.6 EU15 Summer '20 Patch 15.6 EU16 Summer '20 Patch 15.3 EU17 Summer '20 Patch 15.6 EU18 Summer '20 Patch 15.3 EU19 Summer '20 Patch 15.6 EU25 Summer '20 Patch 15.6 EU26 Summer '20 Patch 15.6 EU27 Summer '20 Patch 15.6 EU28 Summer '20 Patch 15.6 EU29 Summer '20 Patch 15.6 EU30 Summer '20 Patch 15.6 EU31 Summer '20 Patch 15.6 EU32 Summer '20 Patch 15.6 NA104 Summer '20 Patch 15.6 NA107 Summer '20 Patch 15.3 NA109 Summer '20 Patch 15.6 NA100 Summer '20 Patch 15.6 NA101 Summer '20 Patch 15.6 NA103 Summer '20 Patch 15.6 NA102 Summer '20 Patch 15.6 NA105 Summer '20 Patch 15.7 NA119 Summer '20 Patch 15.6 NA116 Summer '20 Patch 15.6 NA110 Summer '20 Patch 15.6 NA118 Summer '20 Patch 15.6 NA112 Summer '20 Patch 15.6 NA111 Summer '20 Patch 15.7 NA115 Summer '20 Patch 15.6 NA114 Summer '20 Patch 15.6 NA113 Summer '20 Patch 15.6 NA117 Summer '20 Patch 15.6 NA125 Summer '20 Patch 15.6 NA124 Summer '20 Patch 15.6 NA122 Summer '20 Patch 15.6 NA120 Summer '20 Patch 15.6 NA126 Summer '20 Patch 15.6 NA127 Summer '20 Patch 15.6 NA123 Summer '20 Patch 15.6 NA129 Summer '20 Patch 15.6 NA121 Summer '20 Patch 15.3 NA128 Summer '20 Patch 15.6 NA138 Summer '20 Patch 15.6 NA134 Summer '20 Patch 15.6 NA133 Summer '20 Patch 15.6 NA136 Summer '20 Patch 15.6 NA135 Summer '20 Patch 15.6 NA132 Summer '20 Patch 15.6 NA131 Summer '20 Patch 15.6 NA130 Summer '20 Patch 15.6 NA137 Summer '20 Patch 15.6 NA139 Summer '20 Patch 15.6 NA140 Summer '20 Patch 15.6 NA142 Summer '20 Patch 15.6 NA141 Summer '20 Patch 15.6 NA146 Summer '20 Patch 15.6 NA147 Summer '20 Patch 15.2 NA148 Summer '20 Patch 15.3 NA154 Summer '20 Patch 15.6 NA155 Summer '20 Patch 15.6 NA172 Summer '20 Patch 15.3 NA174 Summer '20 Patch 15.6 NA171 Summer '20 Patch 15.6 NA173 Summer '20 Patch 15.6 NA196 Summer '20 Patch 15.6 NA21 Summer '20 Patch 15.3 NA46 Summer '20 Patch 15.6 NA47 Summer '20 Patch 15.6 NA49 Summer '20 Patch 15.6 NA52 Summer '20 Patch 15.6 NA54 Summer '20 Patch 15.6 NA57 Summer '20 Patch 15.2 NA58 Summer '20 Patch 15.2 NA59 Summer '20 Patch 15.6 NA61 Summer '20 Patch 15.2 NA62 Summer '20 Patch 15.6 NA64 Summer '20 Patch 15.6 NA65 Summer '20 Patch 15.6 NA66 Summer '20 Patch 15.2 NA67 Summer '20 Patch 15.6 NA68 Summer '20 Patch 15.2 NA69 Summer '20 Patch 15.6 NA70 Summer '20 Patch 15.6 NA71 Summer '20 Patch 15.6 NA72 Summer '20 Patch 15.6 NA73 Summer '20 Patch 15.3 NA74 Summer '20 Patch 15.3 NA75 Summer '20 Patch 15.6 NA76 Summer '20 Patch 15.3 NA77 Summer '20 Patch 15.3 NA79 Summer '20 Patch 15.2 NA80 Summer '20 Patch 15.6 NA81 Summer '20 Patch 15.6 NA82 Summer '20 Patch 15.6 NA83 Summer '20 Patch 15.6 NA84 Summer '20 Patch 15.6 NA85 Summer '20 Patch 15.6 NA86 Summer '20 Patch 15.3 NA87 Summer '20 Patch 15.6 NA88 Summer '20 Patch 15.6 NA89 Summer '20 Patch 15.8 NA90 Summer '20 Patch 15.6 NA91 Summer '20 Patch 15.6 NA92 Summer '20 Patch 15.6 NA93 Summer '20 Patch 15.6 NA94 Summer '20 Patch 15.6 NA95 Summer '20 Patch 15.6 NA96 Summer '20 Patch 15.6 NA97 Summer '20 Patch 15.6 NA98 Summer '20 Patch 15.6 NA99 Summer '20 Patch 15.6 UM1 Summer '20 Patch 15.6 UM2 Summer '20 Patch 15.2 UM3 Summer '20 Patch 15.2 UM4 Summer '20 Patch 15.6 UM5 Summer '20 Patch 15.6 UM6 Summer '20 Patch 15.6 UM7 Summer '20 Patch 15.2

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