Known Issues · Releases · Summer '17
Knowledge , Service Cloud Console
The “Email Article as a PDF” or “Attach and Share Article Link” do not function in KB Sidebar component in Console
Fixed - Summer '17 ·Reported By 144 ·Updated 2022-02-10
forceChatter:publisher renders empty when used in a custom lightning component
Developer Console , Winter 17 , Lightning
When building a custom lightning component or app in the developer console, forceChatter:publisher is rendering as an empty container.
Fixed - Summer '17 ·Reported By 130 ·Updated 2022-02-10
Spring '17 - java.lang.reflect.InvocationTargetException error when trying to Edit Page Layouts
The layout name no longer appears at the top of the layout in view mode, this is a symptom that might cause a java.lang.reflect.InvocationTargetException error message when trying to edit them. This happens when editing Self-Service Portal layouts but might appear in other layouts as well.
Fixed - Summer '17 ·Reported By 93 ·Updated 2022-02-10
Batch Apex jobs stuck in "Holding" status in Flex queue
Upon submitting a batch Apex job if Apex flex queue is used some of these jobs may get stuck in Holding state and cannot be aborted.
Fixed - Summer '17 ·Reported By 93 ·Updated 2022-02-10
Email to Case: Inbound email attachments renamed to Attachment_1
When an email with the attachment(s), e.g. pdf, is composed in a specific manner and is sent to On-Demand Email to Case (E2C) address, the case is created in the app however the attachment on the case may be renamed to Attachment_1 which has an invalid extension. This is most likely related to the fact...
Fixed - Summer '17 ·Reported By 87 ·Updated 2022-02-10
'URL No Longer Exists' when accessing a Community in recently refreshed Sandbox.
There is a potential issue where the domain records are left in place after a sandbox refresh. This causes problems after a refresh has taken place since two domain records from different org ids will resolve to one domain. For Communities which use templates, this will cause a 'URL No Longer Exists'...
Fixed - Summer '17 ·Reported By 62 ·Updated 2022-02-10
* The vertical scrollbar in the Service Cloud Console on primary tab or subtab (displaying entity record detail, for example) disappears if a user opens up two tabs and switches view between them * This issue happens only in Chrome
Fixed - Summer '17 ·Reported By 58 ·Updated 2022-02-10
Transaction is not rolled back when calling remote action method via JavaScript remoting even if exception is thrown from the method.
Fixed - Summer '17 ·Reported By 48 ·Updated 2022-02-10
Process fails to save or clone with "Unique Name: data value too large"
When using a Field Label of 28 characters or more we go above a limit of characters when saving an action.
Fixed - Summer '17 ·Reported By 39 ·Updated 2022-02-10
Fuzzy matching for BillingStreet is not catching possible duplicate records
When using billing street in a matching/duplicate rule the duplicate rule does not catch duplicate accounts. Please Note: This is for standard North American address formatting. Please see the following Help Documentation on proper formatting for BillingStreet supported by Duplicate Management: ...
Fixed - Summer '17 ·Reported By 38 ·Updated 2022-02-10
No remoted actions found to resolve '$RemoteAction...' error occurs at first access time
- No remoted actions found to resolve '$RemoteAction...' error occurs at first access time if VF page has apex:detail and page layout has embedded VF page.
Fixed - Summer '17 ·Reported By 35 ·Updated 2022-02-10
LICENSE_LIMIT_EXCEEDED when setting isActive to true in apex test.
When using apex test class to create user and change the IsActive field from false to true, an error of System.DmlException: Update failed. First exception on row 1 with id <new user id>; first error: LICENSE_LIMIT_EXCEEDED, license limit exceeded: [] returns.
Fixed - Summer '17 ·Reported By 33 ·Updated 2022-02-10
The backslash character in a bind variable to the LIKE operator in a SOQL causes ORA-01424
If a String to which a bind variable refers contains the backslash '\' character and the bind variable is used in the LIKE operator in a WHERE clause of a SOQL, the query execution results in ORA-01424.
Fixed - Summer '17 ·Reported By 26 ·Updated 2022-02-10
When the sandbox is refreshed or the entitlement processes are transferred to the sandbox through change sets or ANT, the criteria in the milestones might not be evaluated properly when the entitlement is assigned to cases. No matter if they are new, cloned or existing cases. New entitlements, entitlement...
Fixed - Summer '17 ·Reported By 22 ·Updated 2022-02-10
Error -1428907073 when attempting to create a new calendar in Summer '16 Professional Edition orgs
Some users may receive Internal Server Error -1428907073 when attempting to create a new calendar in a Professional Edition org that was upgraded to the Summer '16 release.
Fixed - Summer '17 ·Reported By 21 ·Updated 2022-02-10
Validation Rule Error Message not displayed in Lightning if Error Location is an Address field.
You may notice that error messages defined in your Validation Rules are not displayed to users when you set the Error Location to an Address field (e.g. Billing City).
Fixed - Summer '17 ·Reported By 20 ·Updated 2022-02-10
Lightning for Outlook: Unable to authenticate users when using Outlook
When using Lightning for Outlook for the very first time, desktop Outlook users cannot authenticated with Salesforce. This is due to office addins always running in Protected Mode and any instance spawned from within the addin should also be run in protected mode in order for cookies to be shared. If...
Fixed - Summer '17 ·Reported By 19 ·Updated 2022-02-10
LockerService - New properties added to an object in JavaScript are not visible
When LockerService is activated new properties added to an object in JavaScript are not visible.
Fixed - Summer '17 ·Reported By 19 ·Updated 2022-02-10
Unknown exception error encountered when attempting to delete account with email in Activity History
Users may encounter the following error when attempting to delete an account that contains an email within Activity History: An unknown exception has occurred. Please contact Salesforce Support to determine if this generic error message is related to an unexposed Internal Server Error with stacktrace...
Fixed - Summer '17 ·Reported By 19 ·Updated 2022-02-10
Community/Portal Users losing their connection to Contacts on Partial Data Sandbox Copy Refresh
When customer refresh their partial data sandbox, they will notice that the community / portal users will lose their relationships to the contacts they are related. Partial data sandbox typically copies 10,000 records per object (depending on sampling). This issues impacts customers who have less...
Fixed - Summer '17 ·Reported By 19 ·Updated 2022-02-10
The error below is displayed when trying to save a page layout if there is a deleted page layout with the same in other object and in a managed package. "Error: This page layout name already exists or has been previously used. Your changes were not saved."
Fixed - Summer '17 ·Reported By 18 ·Updated 2022-02-10
Error after emailing a quote when in Lightning Experience (LEX) mode
Sales and Marketing , Spring 17
After emailing a quote in LEX mode the email is sent properly however the Org try to open a page in classic domain and an error is generated.
Fixed - Summer '17 ·Reported By 17 ·Updated 2022-02-10
Metadata , Change Sets , Spring 17
When attempting to deploy a change set that includes a page layout for the Order standard object the user may encounter the following error: "In field: excludeButtons, no such standard action:Activate"
Fixed - Summer '17 ·Reported By 16 ·Updated 2022-02-10
Lightning Exp. Case Creation Includes Assignment Rule Checkbox When Configured Not To
API , Platform , User Interface
Users in Lightning Experience click the dropdown in the navigation bar for Cases, and click New Case. They select a record type, and then are presented with the case creation page. On this page, the first time after logging in, the "Assign Using Active Assignment Rules" checkbox is present on the page...
Fixed - Summer '17 ·Reported By 16 ·Updated 2022-02-10
Enabling Topics for objects results in "bad value for restricted picklist field" errors
Chatter , Custom Objects , Knowledge , User Interface
Administrators may encounter the following error when attempting to enable Topics for objects: bad value for restricted picklist field: <Five-characterLocaleCodeHere> Where "<Five-characterLocaleCodeHere>" may be a value such as en_IE as outlined in the documentation here: https://help.salesf...
Fixed - Summer '17 ·Reported By 13 ·Updated 2022-02-10
For internal users when a task with a set reminder date is passed a pop up notification or Reminder Window is displayed and continuously shows up every time the user logs in. However, for community users the pop up notification for a task with a past due reminder only occurs once and does not show...
Fixed - Summer '17 ·Reported By 13 ·Updated 2022-02-10
In Professional Edition orgs, the 'Add Product' button is not displayed on the 'Order Products' related list when using the Lightning Experience UI. This issue does not occur in other edition orgs, or when using the Salesforce Classic UI.
Fixed - Summer '17 ·Reported By 12 ·Updated 2022-02-10
In the Lightning user interface, after opening a picklist menu on the edit page of a record, the user is able to click Cancel or Save while the picklist selection menu is still open, and the menu will then continue displaying on the page even after the page finishes saving/cancelling.
Fixed - Summer '17 ·Reported By 12 ·Updated 2022-02-10
Package uninstall fails because of deleted permission set
Some customers may notice that some packages cannot be uninstalled if they delete some permission set, however no failure email is received, only the status shown as "Uninstall Failed".
Fixed - Summer '17 ·Reported By 11 ·Updated 2022-02-10
Articles component in the Napili is not getting updated even when some articles are getting more views than others.
Fixed - Summer '17 ·Reported By 11 ·Updated 2022-02-10
There is an issue when installing a package which contains a cross-object duplicate rule, the error appears in UI: (CustomObject__c.Duplicate_Rule_name) The input object must match the object type for the duplicate rule.
Fixed - Summer '17 ·Reported By 11 ·Updated 2022-02-10
Service Cloud Console , Spring 17
When using the Get Link to Share in the Console, the pop up that opens with the link shows "<span class="tabIcon..." instead of the icon and/or name of the record.
Fixed - Summer '17 ·Reported By 10 ·Updated 2022-02-10
WAVE: Feed Item extract performs poorly due to Sharing accessing check
When trying to extract Feed Items, users may receive the following error (or similar): There was an error executing the XXX node: Get (org specific URL here): net/http: timeout awaiting response headers Feed Items are not fully supported at this point, and the types of issues the customers can run...
Fixed - Summer '17 ·Reported By 10 ·Updated 2022-02-10
Case Team Member records are copied over to partial sandbox when Case object is not in the template
All Case Team Member records are copied over to partial sandboxes when case object is not in the template and either the org has a custom setting or a custom object is in the template.
Fixed - Summer '17 ·Reported By 10 ·Updated 2022-02-10
If a Queue is being assigned to the Owner field of the standard Order object in a Workflow field update that update will fail to deploy via changeset or metadata api with the following error: Cannot assign to queues for: Order
Fixed - Summer '17 ·Reported By 10 ·Updated 2022-02-10
Changing a field type to a picklist through change sets doesn't deploy the picklist values
Changing a field type to a picklist via MD API or change sets doesn't deploy the picklist values
Fixed - Summer '17 ·Reported By 10 ·Updated 2022-02-10
Future methods run with the synchronous limits during tests
Apex Limits of apex future methods get set to the values of the synchronous limits when they are called between Test.startTest() and Test.stopTests().
Fixed - Summer '17 ·Reported By 9 ·Updated 2022-02-10
Einstein Analytics - Data Source Connections do not properly link Date fields
A known issue is causing Data Source Connections in Einstein Analytics Dashboards to improperly handle date fields. If a date field is used for the connection (i.e.: "CreatedDate"), the connection is actually created on the Year component ("CreatedDate_Year"). This causes the Data Source Connection...
Fixed - Summer '17 ·Reported By 8 ·Updated 2022-02-10
Some Dashboards not searchable in Community
Organizations with over 200 dashboards may find that some of their publicly shared dashboards are not searchable in Community environments.
Fixed - Summer '17 ·Reported By 8 ·Updated 2022-02-10
A known issue is causing filtering/faceting to return unexpected results if more than one filter or facet is being applied to the same Date field.
Fixed - Summer '17 ·Reported By 8 ·Updated 2022-02-10
In an org with Person Accounts enabled, clicking the Account object in the Object Manager in Lightning Experience may partially load and then automatically redirect you back to the Object Manager. This occurs when you have more Account and Contact custom fields (combined) than the limit for Account...
Fixed - Summer '17 ·Reported By 8 ·Updated 2022-02-10
Users who are running reports in Lightning Experience that both contain cross filters and relative date filters might receive the following error: The specified ReportCrossFilter criteria are invalid. The following errors were detected: Unparseable date: XXXXXXX
Fixed - Summer '17 ·Reported By 7 ·Updated 2022-02-10
Users may see the following error when approving a record in Lightning: "Another user recalled or responded to this request" Although an error is shown the record is still approved.
Fixed - Summer '17 ·Reported By 7 ·Updated 2022-02-10
Chatter Poll bullets are selecting in the wrong order in LEX in Spring '17 orgs
The Chatter Poll bullets are selecting in the wrong order i.e. select the 1st option and the 2nd is highlighted and vice versa. This only occurs in Spring '17 orgs, for Winter '17 orgs it works fine.
Fixed - Summer '17 ·Reported By 7 ·Updated 2022-02-10
Inline Image in HTML Email from Email Publisher can return "Image Not Available"
Chatter , Service Cloud Console
If a HTML email contains less than 1000 characters in the Email Publisher and the email also contains an inline image, the image will return as "Image Not Available" for any user other than user that sent email.
Fixed - Summer '17 ·Reported By 7 ·Updated 2022-02-10
Live Agent Chat - Paperclip Does Not Show Entities Attached
In the Live Agent console chat interface, when an agent clicks the paperclip button to attach a chat to a record, the radio buttons for any records the chat may be attached to are deselected. This happens even if the paperclip is clicked (and the dropdown opened) immediately after attaching the chat...
Fixed - Summer '17 ·Reported By 6 ·Updated 2022-02-10
Draft Articles appear as Items to Approve in Lightning
Draft Articles appear in the "Items to Approve" component and the "Approval Requests" tab in Lightning.
Fixed - Summer '17 ·Reported By 6 ·Updated 2022-02-10
Lead Status Picklist Values Missing If Label Has Been Changed (Lightning)
If any Lead Status picklist value labels have been changed so that they no longer match the API name, they will be missing from the lead record in Lightning for all users. For example, if the converted status of "Qualified" is changed so that the label is "Qualified - With Hyphen" and the API name is...
Fixed - Summer '17 ·Reported By 6 ·Updated 2022-02-10
Live Agent , Service Cloud Console , Communities , Spring 17 , Lightning
When using Snap-ins with Live Agent, it might give the following error when Locker service is enabled Error: "Aura(): Failed to initialize locker worker"
Fixed - Summer '17 ·Reported By 6 ·Updated 2022-02-10
When an opportunity product is edited in Lightning in Spring'17, the amount field in the opportunity is not updated with the new value until the page is refreshed.
Fixed - Summer '17 ·Reported By 6 ·Updated 2022-02-10
When trying to delete a global picklist value, you may receive the error below: "The picklist value you attempted to delete is the last value for the following record types. This picklist must contain at least one value. Either add another value to the picklist or to the following record type." You...
Fixed - Summer '17 ·Reported By 6 ·Updated 2022-02-10
Update Trigger on ContentVersion object are not invoked when updating ContentVersion object
Update-triggers which are defined for ContentVersion are never invoked if an update statement to a ContentVersion object is issued after linking a document with a public library by creating a ContentWorkspaceDoc object.
Fixed - Summer '17 ·Reported By 5 ·Updated 2022-02-10
Clicking on Account under "View Account Hierarchy" does nothing (IE Only)
When clicking on an account under the account hierarchy is lightning, the page does not load. This only occurs with Lightning using IE11
Fixed - Summer '17 ·Reported By 5 ·Updated 2022-02-10
All Assets in an Org show up in the Asset Related List for Locations.
With the latest change in the Spring 17 release ,The new Location object has a Page Layout with a related list for Assets. If you open a Location, the Asset related list shows all Assets in an org instead of only the Assets which are associated to the Location record.
Fixed - Summer '17 ·Reported By 5 ·Updated 2022-02-10
Data Exports sometimes being deleted after 48 hours without excluding weekends.
Weekly data export zip files are deleted 48 hours after completion without excluding weekends if they complete on the weekends based upon GMT time.
Fixed - Summer '17 ·Reported By 5 ·Updated 2022-02-10
Task visibility in Group feed may change after browser refresh
Some customers may observe that tasks created via the New Task action in a Chatter group may not be visible after saving the task and refreshing the browser. Continued refreshes could make the task visible, then not visible again.
Fixed - Summer '17 ·Reported By 4 ·Updated 2022-02-10
When making an inbound call to Salesforce to perform 'update CurrencyType', some times it fails and provides the error.
Fixed - Summer '17 ·Reported By 4 ·Updated 2022-02-10
Adding "Operating Hours" field to the Service Territory Member related list on Service Territory pagelayout will lead to disappearance of Service Territory Member records.
Fixed - Summer '17 ·Reported By 4 ·Updated 2022-02-10
Users may observe that a newly created Note record, using the New Note button in a Chatter Group, via Lightning Experience, isn’t visible in that Group’s feed, even when the Related field in the note creation dialog box auto-populated the Chatter Group name. Subsequently, viewing the new Note record...
Fixed - Summer '17 ·Reported By 4 ·Updated 2022-02-10
Validation rule error is not displayed in Lightning when changing record ownership.
When the owner of a record is changed in Lightning, the validation rule errors are not seen in the page although a generic error message is displayed.
Fixed - Summer '17 ·Reported By 4 ·Updated 2022-02-10
Sales and Marketing , Winter 17 , Lightning
Sending email fails on Contact/Lead/Opportunity etc when using Lightning Experience Email Composer with an attachment file that is a "Salesforce Content file with a web link". The following error is exhibited upon failure: "We couldn't send your email. Please try again"
Fixed - Summer '17 ·Reported By 4 ·Updated 2022-02-10
Long load times for each step of the State & Country Picklist setup page
Long load times are observed for each step of the State & Country Picklist setup pages. This occurs when there is a large number of Custom Fields in an org and load times can increase the more fields you add.
Fixed - Summer '17 ·Reported By 4 ·Updated 2022-02-10
Insufficient Privileges when Viewing Work Order if Object Milestones RL is On Layout
Users with access to Work Order records will receive Insufficient Privileges when viewing a Work Order if the following two conditions are met: -The user does not have View Setup & Configuration -The Object Milestones Related List is on the page layout (and has a milestone on it).
Fixed - Summer '17 ·Reported By 4 ·Updated 2022-02-10
Lightning Report chart reappears when changing report settings
Lightning Report chart reappears when changing report settings. For Example: if you toggle the report chart off and save, The Chart will re-appear when you open report again.
Fixed - Summer '17 ·Reported By 4 ·Updated 2022-02-10
A known issue is causing list widgets that meet the below criteria to fail to respond to user input until the "Update" button on that widget has been clicked. Criteria for impacted list widget: - In collapsed/compact form (1-2 rows tall) - Has an explicit or implicit initial value (either "required"...
Fixed - Summer '17 ·Reported By 3 ·Updated 2022-02-10
Users see a "Data Not Available" error when viewing standard object record after a global quick action is deleted.
Fixed - Summer '17 ·Reported By 3 ·Updated 2022-02-10
An "Unable to Access Page" error message will appear when trying to Edit Page Layouts for Accounts, Contacts or Person Accounts if the Objects have ServiceResource as a related list. The error will also be observed when you try to view Account detail pages.
Fixed - Summer '17 ·Reported By 3 ·Updated 2022-02-10
User gets a 'Flow failed to access the value' error
Users may get a 'flow failed to access the value' if a record passed into a Process operates on fields that are null.
Fixed - Summer '17 ·Reported By 3 ·Updated 2022-02-10
If a Lead is in a queue, and there are required fields (required in Setup menu, not only on the page layout), and the lead does not have a value in those required fields, a non-admin user will face an internal server error when trying to accept ownership of the record from the list view in Lightning...
Fixed - Summer '17 ·Reported By 3 ·Updated 2022-02-10
Unable to update SESSION TIMEOUT value when PASSWORD EXPIRATION stores 180 or 365 days
When updating the field "Session times out after" while the field "User passwords expire in" is 180 days or One Year in Profile Base Session settings, "Session times out after" does not save. Actual Results: Unable to update “Session times out after” field when “User passwords expire in” stores “180...
Fixed - Summer '17 ·Reported By 3 ·Updated 2022-02-10
Search , Platform Encryption , Winter 17
If an encrypted Date field is included in the Search Results layout for an object the system will return a "URL No Longer Exists" error when using global search if a result is found for that object.
Fixed - Summer '17 ·Reported By 3 ·Updated 2022-02-10
Unable to delete SSO Configuration in Sandbox after refresh.
After refreshing the sandbox, system admin cannot delete the SSO config, even if the config is not used as authentication option. When tried it gives the error: Your organization or community is currently using this Single Sign-On Setting as an authentication method, so you can't delete it.
Fixed - Summer '17 ·Reported By 3 ·Updated 2022-02-10
When working with a Reduction Order, if an order product is deleted from that Reduction Order, you wont be able to add it again to the same Reduction Order. The error below is displayed: "An error occurred while trying to update the record. Please try again."
Fixed - Summer '17 ·Reported By 3 ·Updated 2022-02-10
LastModifiedDate field getting updated in some ContentNote records
Activities , Content and Files
LastModifiedDate field is getting unexpectedly updated in some ContentNote records.
Fixed - Summer '17 ·Reported By 2 ·Updated 2022-02-10
Long Delay opening Apex Class Access from a permission set or Profile
When opening the Apex Class Access from either a permission set or a profile, users may experience long delays and/or timeouts. This occurs due to a large number of Apex Classes assigned. For example if there are 1000+ apex classes listed under Apex Class Access this will cause a delay in loading.
Fixed - Summer '17 ·Reported By 2 ·Updated 2022-02-10
Chatter , Knowledge , User Interface , Communities , Spring 17
As per the Spring '17 release notes indicates that the "Give access to public API requests on Chatter" preference and the Related Articles List Lightning Component should no longer be dependent upon one another: "Topics, articles, and recommendations no longer require you to enable the Give access...
Fixed - Summer '17 ·Reported By 2 ·Updated 2022-02-10
LoginHistory object no longer populates CountryIso
With Spring 17 release, LoginHistory object no longer populates CountryIso
Fixed - Summer '17 ·Reported By 2 ·Updated 2022-02-10
Error ID: (2025681065) when adding KB article to favorites
Customers might get Error ID: (2025681065) when trying to add a Knowledge Base Article to favorites. The issue is reproducible just with knowledge articles and not with other objects/pages.
Fixed - Summer '17 ·Reported By 2 ·Updated 2022-02-10
Sales and Marketing , Spring 17
The OK button in the Text/Image Properties box on the Quote Template edit page does not work in IE11. Clicking the button does nothing.
Fixed - Summer '17 ·Reported By 2 ·Updated 2022-02-10
Flow input currency variable is not handled properly in Multi-Currency org
Consider an auto launched flow with an input currency variable being used in a decision element with a numerical comparison operation against a static currency value - something like {!inputCurrencyArg} < 400
Fixed - Summer '17 ·Reported By 2 ·Updated 2022-02-10
Console Tab hover is not supported for external objects
When hover s enabled for Console, record tabs can show a popup with essential details when hovered over the. This is not supported for External Objects yet. Console tab for External Objects queries the whole table at external data source when hovered over the tab. The tab hover popup showing 'Loadin...
Fixed - Summer '17 ·Reported By 2 ·Updated 2022-02-10
Creating contacts via "Related Contacts" related list on Account record home doesn't refresh the data on the related list.
Fixed - Summer '17 ·Reported By 2 ·Updated 2022-02-10
Einstein Analytics - Toggle Widget values may overflow and overlap in Internet Explorer
A known issue is causing Toggle Widgets with long contents to overflow and overlap other elements in Internet Explorer.
Fixed - Summer '17 ·Reported By 2 ·Updated 2022-02-10
An "One of Product Item and Price Book Entry must be selected" error will appear when you try to create a Product Consumed if you only add a Price Book Entry.
Fixed - Summer '17 ·Reported By 2 ·Updated 2022-02-10
Collaborative forecast numbers do not get recalculated if the currency rates are updated via API - Insert operation
Fixed - Summer '17 ·Reported By 2 ·Updated 2022-02-10
Standard users who don't have CREATE permission encounter Error in Data Import Wizard
When standard users who don't have CREATE permission encounter the below error message in Data Import Wizard. In case of “Add new records” menu, this error message is displayed in Mapping phase. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Looks like there's a problem. This page has an error. You might just...
Fixed - Summer '17 ·Reported By 2 ·Updated 2022-02-10
When “User passwords expire in” and “Session times out after” are updated in same transaction in profile edit page “Session times out after” is not updated. Actual Results: Unable to update “Session times out after” field when “User passwords expire in” is modified in same time. Expected Behavior:...
Fixed - Summer '17 ·Reported By 2 ·Updated 2022-02-10
When going to a community login page with URL https://<community_url>/<path_prefix>/s/login, the "Employee Login" link is non-functional. Clicking on it doesn't redirect to the employee login page. Note: This issue began with Winter '17. Note: If you instead go to community page https://<community_url>/<path_prefix>/s...
Fixed - Summer '17 ·Reported By 2 ·Updated 2022-02-10
Apex , AppExchange , Packaging
EmailMessage should not have dependency on Email2Case when installing managed package and Enhanced Email is enabled at the same time Actual Result: Request to install package "packagename" was unsuccessful and EmailMessage have dependency on Email2Case Expected Result: Should install package...
Fixed - Summer '17 ·Reported By 2 ·Updated 2022-02-10
In the Lightning Experience, when a non-system administrator tries to sort a related list which is created from a custom activity lookup field, the page does not load the information. This does not happen for system administrators.
Fixed - Summer '17 ·Reported By 2 ·Updated 2022-02-10
LEX dashboards shows incorrect total in pie chart when multiple groupings are present in report
When a report has 2 or more groupings, such that there are duplicate record names across groups, the total is incorrect in LEX but shows correctly in aloha.
Fixed - Summer '17 ·Reported By 2 ·Updated 2022-02-10
Asset "Contact" field remains editable when set as Read Only on Asset Page Layout
Asset "Contact" field remains editable when set as Read Only on Asset Page Layout.
Fixed - Summer '17 ·Reported By 2 ·Updated 2022-02-10
License types not carrying over from Master Orgs to Patch Orgs
Only standard user licenses are meant to be copied from the Master Org to the Patch Org. There is an issue at this time where some standard user license types may not carry over during Patch Org creation.
Fixed - Summer '17 ·Reported By 2 ·Updated 2022-02-10
Internal Server Error when attempting to create a new TF template
Partners/Developers may encounter an Internal Server Error similar to (478235640) when attempting to create a new Trialforce template.
Fixed - Summer '17 ·Reported By 2 ·Updated 2022-02-10
ISE when deploying SOQL querying using ObjectPermissions
Apex , Packaging , Eclipse IDE
SOQL query executed as part of an APEX test in a Metadata Deploy against ObjectPermissions uses a Lookup Relationship then ISE is hit.
Fixed - Summer '17 ·Reported By 1 ·Updated 2022-02-10
Uploading a new file version reverts custom field values to their defaults.
If any customer fields on the Salesforce Files (Content Version) object have default values set, any previously set values will be replaced with the default values when a new Content Version is uploaded.
Fixed - Summer '17 ·Reported By 1 ·Updated 2022-02-10
Community Builder component property editor panel checkboxes do not render properly in IE11
The checkboxes in the Community Builder component property editor panels do not render properly when using the IE11 browser.
Fixed - Summer '17 ·Reported By 1 ·Updated 2022-02-10
Automated Emails: Contract notification emails do not respect My Domain
Contract Expiration notification emails do not respect My Domain settings causing issues with the URL link that is included in the Email. The URL will contain the Instance ID (IE nax.salesforce.com) instead of mydomain.my.salesforce.com. This will cause redirect issues when clicking the URL causing...
Fixed - Summer '17 ·Reported By 1 ·Updated 2022-02-10
A Visualforce page created with standardController="Opportunity" does not work with custom button or links for "Opportunity Products"
Fixed - Summer '17 ·Reported By 1 ·Updated 2022-02-10
When a User tries to Edit a Record that is locked by an Approval Process they will receive an error message because "the entity is locked for editing". Using Classic that error message is a page that is localized to every language. Using LEX the error message ("the entity is locked for editing") displays...
Fixed - Summer '17 ·Reported By 1 ·Updated 2022-02-10
Accessing Custom Metadata of a Namespaced Protected type in a Lightning Component throws Exception
When a lightning component in a managed package references protected custom metadata types users will see exceptions
Fixed - Summer '17 ·Reported By 1 ·Updated 2022-02-10
External Object that has indirect lookup field "Id__c will" return null value when queried
When an External Object has an indirect lookup field "Id__c", and you attempt to query that object by adding a field to a report, etc. an error will be returned: error: Unsupported Operation bad id null
Fixed - Summer '17 ·Reported By 1 ·Updated 2022-02-10
Apex , Sites , Communities
When using Site.forgotPassword to generate a reset password email for community users, the method does not respect the password policy “Require a minimum 1 day password lifetime” and allows users with this password policy to reset their password multiple times within 1 day. Expected Result: An...
Fixed - Summer '17 ·Reported By 1 ·Updated 2022-02-10
Unable to see login page after clicking login to patch org and still logged into main dev org
Packaging , Partner , Winter 17
If the main dev org has not enabled my domain, after clicking login link to login to a patch org, the login page is not rendered, but rather, user is still logged into the main dev org in a new tab. Note if my domain is enabled in the main dev org, this issue does not occur.
Fixed - Summer '17 ·Reported By 1 ·Updated 2022-02-10
If you create a case in LEX and populate the Contact Name field with a person account and the Account Name field with a business account it doesn't not show in Lightning but it does in classic UI case related list.
Fixed - Summer '17 ·Reported By 1 ·Updated 2022-02-10
Element property cache not properly updated when manipulating element nodes in Lighning application
Fixed - Summer '17 ·Reported By 1 ·Updated 2022-02-10
Internal server error is thrown when creating a sandbox template that does not start with a letter.
When creating a sandbox template in Spring 16, if the name of the template does not start with a letter, for example "032016" an internal server error will be thrown with the number (-1359788024) in parenthesis typically. The rules for template naming are as follows: The name can only contain underscores...
Fixed - Summer '17 ·Reported By 1 ·Updated 2022-02-10
Redirect URL is not working as expected when Enable Lightning Runtime for Flows is selected
Redirect URL is not working as expected when Enable Lightning Runtime for Flows is selected
Fixed - Summer '17 ·Reported By 0 ·Updated 2022-02-10
Email template does not resize in Google Chrome due to CSP directive script-src
Sales and Marketing , User Interface
The email template HTML Preview window for Custom HTML templates does not resize like it should in Google Chrome for My Domain sandbox orgs when the Sandbox name contains capital letters. The error in the Browser Dev tools Console is similar to the following: Error: "Refused to load the script 'https://<domain--sandboxname.cs59.my.salesforce.com>/email/wysiwyg/resize.js'...
Fixed - Summer '17 ·Reported By 0 ·Updated 2022-02-10
If the 'Enable the Salesforce Classic 2010 User Interface Theme' is turned off via the User Interface page in Setup, Custom Apps for Lightning Experience such as Lightning Service Console (standard__LightningService) will be displayed by default in the 'View' field on the 'All Tabs' page.
Fixed - Summer '17 ·Reported By 0 ·Updated 2022-02-10
Headline component fails to load on Article Detail page if Article is assigned more than 10 topics
User may notice that the Headline component fails to load on an Article Detail page if the Article is assigned more than 10 topics.
Fixed - Summer '17 ·Reported By 0 ·Updated 2022-02-10
Error When Creating Service report on Work Order related to Person Account.
Gack Error: When Creating Service report on Work Order related to Person Account. Ok when related to Business Account
Fixed - Summer '17 ·Reported By 0 ·Updated 2022-02-10
Value in the External object fields are getting Truncated when External Data Source Format is "Atom Pub" and the response is multi-line value
Fixed - Summer '17 ·Reported By 0 ·Updated 2022-02-10
Error when upgrading a classic app to Lightning
User may see the following error when they upgrade a Classic app to Lightning: An error occurred while trying to update the record. Please try again. Can't complete this operation because it would exceed the number of apps allowed by the user license.
Fixed - Summer '17 ·Reported By 0 ·Updated 2022-02-10
'Picklist Settings' missing from the Setup Menu
The 'Picklist Settings' is not displayed in the Setup Menu if "Enable Improved Setup User Interface" is disabled.
Fixed - Summer '17 ·Reported By 0 ·Updated 2022-02-10
Community "Knows About" Menu Fails to Load Correctly in Chrome on First Attempt
When attempting to add or modify the knowledgeable areas for community members, the "Knows About" menu will not load correctly on the first attempt when the user is accessing the page through Chrome.
Fixed - Summer '17 ·Reported By 0 ·Updated 2022-02-10
Scroll bar is not shown on list view picker dropdown (IE only)
Scroll bar is not shown on list view picker dropdown for users using lightning and/or communities.
Fixed - Summer '17 ·Reported By 0 ·Updated 2022-02-10
Lightning Experience Record Creation success message displays the name of the record in English but it doesn't show for Leads/Contacts in other languages
Fixed - Summer '17 ·Reported By 0 ·Updated 2022-02-10
Hover popup doesn’t show up in initial 20 records in Feed View of List view
Hover popup doesn’t show up in initial 20 records in Feed View of List view. Over 20 feeds that are generated by clicking “Show More” can display chatterHover properly.
Fixed - Summer '17 ·Reported By 0 ·Updated 2022-02-10
Salesforce1 - Some Android Tablets display 1 column when they should display two columns
Some of our customers have reported that Samsung Android Tablets display one column of fields in Salesforce1 when two columns of fields should display for the Android tablets. This will be resolved in a future version of the Salesforce1 Android downloadable application.
Fixed - Summer '17 ·Reported By 0 ·Updated 2022-02-10
Prefixed custom fields cannot be retrieved in formulas defined in flows.
Prefixed custom fields cannot be retrieved in formulas defined in flows. Example: a formula in flow designer using a custom field {!svar_Account.Original_Amount__c} in a flow created with FlowDesigner will fail if the custom field has namespace prefix like Rustom__Original_Amount__c. - Actual...
Fixed - Summer '17 ·Reported By 0 ·Updated 2022-02-10
Final interval of weekly recurring event series may not be created under certain conditions.
The maximum number weekly recurring events in a series is 53, but under certain conditions the final interval of events may not be created, leading to a total number of events fewer than 53. For example, let's say that a recurring event is scheduled to occur every 2 weeks on Monday, Tuesday, Wednesday,...
Fixed - Summer '17 ·Reported By 0 ·Updated 2022-02-10
Package Upgrade failing when deleting VF Component that would have had compilation problems
In a package if a visualforce component is deleted subsequent upgrades fail if the deleted component is no longer valid, for example it references another component that has been updated but is missing required parameters.
Fixed - Summer '17 ·Reported By 0 ·Updated 2022-02-10
Button showing Site Name as button text instead of the site label in community napili template.
If a community named Support Community is linked with any third party authentication, On Succesful Authentication the button label is showing Site Name ie Go to Support_Community which should be Go to Support Community
Fixed - Summer '17 ·Reported By 0 ·Updated 2022-02-10
Deployment Error: The user license doesn't allow the permission: SubscribeToLightningReports
When deploying profiles or permission sets linked to Partner and Customer licenses to a Spring 17 destination org , it fails with an error Error attempting to validate change set: The user license doesn't allow the permission: SubscribeToLightningReports
Fixed - Summer '17 ·Reported By 471 ·Updated 2021-05-26
Lightning UI, scrolling through picklist values makes the entire page scroll
User Interface , Spring 17 , Lightning
While in Lightning, when picklist fields have a lot of values and it requires you to scroll, the entire screen will scroll as well.
Fixed - Summer '17 ·Reported By 341 ·Updated 2021-05-26
Case Comments do not show the full text in the Related List
User Interface , Communities , Spring 16
When viewing the Case Comments Related List on Cases while in Lightning or using the Napili template within Communities, you are only able to see the first 25 characters with no way to view the full comment.
Fixed - Summer '17 ·Reported By 201 ·Updated 2021-05-26
If the locale is set to Thailand, selecting a date from the popup calendar the year is incorrectly calculated. (userLocaleLang = "th", userLocaleCountry = "TH") the year increases by 543 years (because the buddhist calendar is 543 years ahead of the gregorian calendar). This, however, should not be...
Fixed - Summer '17 ·Reported By 41 ·Updated 2021-05-26
Under certain conditions a custom Lightning or Visualforce page may not scroll after a user interacts with input fields on Android devices in the Salesforce1 mobile application. Typically this occurs only when the input field isn't initially visible on the page, requiring the user to scroll down...
Fixed - Summer '17 ·Reported By 39 ·Updated 2021-05-26
Custom Metadata Type cannot be deployed if it has validation rules
Custom Objects , Metadata , Eclipse IDE , Change Sets
Custom Metadata Type cannot be deployed if it has validation rules.
Fixed - Summer '17 ·Reported By 25 ·Updated 2021-05-26
$Label refernences in visualforce page get saved with the custom label's ID
When saving a visualforce page that refers to a custom label in one of the managed packages, the Save succeeds, but the label gets replaced with the ID of the label. An Example: $Label.npe4__RelationshipsSettingsDescription gets changed to $Label.10137000001lSZI
Fixed - Summer '17 ·Reported By 19 ·Updated 2021-05-26
Opportunity Split Picklist fields not rendering properly
The Winter '17 update is causing issues with Opportunity Split picklist fields. If the values have at least 6 characters, the list is truncating oddly and the value is unreadable.
Fixed - Summer '17 ·Reported By 15 ·Updated 2021-05-26
WAVE: Creating dataset with multiple relationships of the same source field fails
Creating a dataset using generated JSON for object that contains multiple options for the same source field (eg: Event is associated with Contact and Lead via WhoId, and Event is associated with Opportunity and Case and many other objects through WhatId) fails with an error message. e.g. ----- Error...
Fixed - Summer '17 ·Reported By 14 ·Updated 2021-05-26
Feed Recommendation throws an error when join
Client is seeing the error: "communication error, please retry or reload the page" when joining a group in the feed Components in napili. Although the error occurs, the community user does get added to the chatter group. Once they are added, they no longer have the issue. This only occurs the first...
Fixed - Summer '17 ·Reported By 6 ·Updated 2021-05-26
Unable to open ContentNote record, error displayed in "Shared With" section
Attempting to access a ContentNote record generate an error in the "Shared With" section. Below is a partial error. Partial Error Message received: "HAPPY.CACCESS", line 110 ORA-06512: at "HAPPY.SACCESS", line 171 ORA-06512: at "HAPPY.SACCESS", line 483 ORA-06512: at "HAPPY.CACCESS", line 2841...
Fixed - Summer '17 ·Reported By 5 ·Updated 2021-05-26
Wave Analytics - Reset button on Dashboard not working correctly when Data Sources feature is used
Reset button on Dashboard not working correctly when Data Sources feature is used The filters on list widgets are not getting cleared on reset The results of the previous selection are not cleared on other widgets say a values tables.
Fixed - Summer '17 ·Reported By 3 ·Updated 2021-05-26
Unable to retrieve results from a query when using count() on an external object in JSON Format
Current OData4J library to handle OData 2 providers has a bug in the JSON response parser. When trying to query count() from an external object in developer console you will be seeing below error when External data source is in JSON format for some endpoints: UNKNOWN ERROR: EXTERNAL_OBJECT_EXCEPTION:...
Fixed - Summer '17 ·Reported By 3 ·Updated 2021-05-26
Wave: Modal layout to upload or select image is broken in FF and IE11/Edge
Since Spring'17, we can newly upload/select image on image widget of dashboard designer. It works in Chrome and Safari whereas the modal layout is broken in Firefox and IE11/Edge.
Fixed - Summer '17 ·Reported By 1 ·Updated 2021-05-26
Wave: editLink and deleteLink on "Data Source Connections" modal aren't clickable in Firefox
Since Spring'17, "Automate Cross-Dataset Filtering" has been newly introduced but both of editLink and deleteLink on "Data Source Connections" modal aren't clickable in Firefox. This doesn't happen in Chrome, Safari and Edge. As for IE11, we cannot confirm it due to another bug W-3722065(https://success.salesforce.com/issues_view?id=a1p3A000000eygqQAA). In...
Fixed - Summer '17 ·Reported By 1 ·Updated 2021-05-26
"Connected Data Sources" feature does not work in IE11
When a user tries to use the newly introduced "Connected Data Sources" feature using IE11, the browser does not respond normally. Automate Cross-Dataset Filtering with Connected Data Sources https://releasenotes.docs.salesforce.com/en-us/spring17/release-notes/rn_bi_dashboards_connected_data_sou...
Fixed - Summer '17 ·Reported By 1 ·Updated 2021-05-26
The Dataset Creator uses the logged-in user's permissions to determine what objects and fields are available in the UI. This means that objects and fields that are not available to the Integration User or that do not support Bulk API may be visible. Einstein Analytics uses the Integration User to...
Fixed - Summer '17 ·Reported By 13 ·Updated 2021-05-03
Einstein Analytics - Dashboard Editor slows when ValuesTables are present in preview
A known issue is causing the Einstein Analytics dashboard editor to slow when values tables are present. This may manifest as a text input delay or a delay in moving widgets. This does not impact the performance of dashboards when viewed, only when edited. Please note: This does not prevent the...
Fixed - Summer '17 ·Reported By 9 ·Updated 2021-04-20
In Spring 17 (206) users are unable to select or edit widgets which reference a step with a SAQL binding that returns a measure.
Fixed - Summer '17 ·Reported By 2 ·Updated 2021-04-20
In an embedded dashboard with a compare table, selection property unexpectedly works as filter function although "Field mapping" has only "selection" property without "filter" property. This issue occurs in all embedded scenarios including Aloha Classic, Lightning Experience and VF page. Also, this issue...
Fixed - Summer '17 ·Reported By 2 ·Updated 2021-04-20
Reports should NOT be sent to Chatter Free users via scheduling
Users are able to send scheudled reports to chatter free users. This should be blocked. In case that the "Enable access levels for sharing report and dashboard folders" perm is turned off: If the folder is accessible by all users including portal users, Chatter Free users can be added into email...
Fixed - Summer '17 ·Reported By 14 ·Updated 2021-04-06
Errors are received when a Historical Trending Report with a relative snapshot date (e.g. First Day This Week) is used within Lightning Experience.
Fixed - Summer '17 ·Reported By 3 ·Updated 2021-04-06
Joined/Multiblock Reports - Report Chart not showing data, dependent on block order
The chart of the joined report shows no data (Message shows as: This report returned no results), even though one of the values does have data to display.
Fixed - Summer '17 ·Reported By 2 ·Updated 2021-04-06
Salesforce Experience dashboard refresh renders the chart wrong in multibyte languages
Salesforce Experience dashboard refresh renders the chart wrong in multibyte languages.
Fixed - Summer '17 ·Reported By 1 ·Updated 2021-04-06
Chatter , Communities , Summer 17
Some Community users have observed the following error when attempting to upload a profile image 'We can’t upload your photo right now. Please wait a few minutes and try again'
Fixed - Summer '17 ·Reported By 100 ·Updated 2020-07-29
LFO Pinned Sidepanel on: Association failure with Persistent Pane when User rapidly switches between emails
Fixed - Summer '17 ·Reported By 8 ·Updated 2018-08-31
In Lighting Experience, creating a Quote from an Opportunity (that specifically has a *Primary* Contact Role associated) is not auto populating Prepared For details
Fixed - Summer '17 ·Reported By 5 ·Updated 2018-06-11
Duplicate (blank) versions are created when deploying a Flow with Change Set
Duplicate (blank) versions are created when deploying a Flow with Change Set
Fixed - Summer '17 ·Reported By 31 ·Updated 2018-05-17
Activities , Packaging , Change Sets
Some customers may have observed that they encounter the following error when either validating or deploying their change set containing an Activity related Custom Report Type: "No such relationship Activities on object Contact" The root cause has been determined to be due to Shared Activities...
Fixed - Summer '17 ·Reported By 14 ·Updated 2018-05-17
Auto Notification Emails not firing when Process Builder is invoked within same transaction
For transactions supposed to send automated email notifications, if there is a process builder visual workflow invocation within the same transaction, email notification is not fired.
Fixed - Summer '17 ·Reported By 242 ·Updated 2018-04-12
Chats appear to be assigning to more than one agent at a time when using Omni Channel widget
You may see that a chat is being routed to another Agent while the first Agent is still engaged in the chat.
Fixed - Summer '17 ·Reported By 20 ·Updated 2018-03-30
Cannot login to Omni/Live Agent when Quick Text has over 4,000 characters
If you have a Quick Text record with a Message value that exceeds 4000 characters and is associated to the "Live Agent" Channel, then Agents will not be able to log in to the Live Agent or Omni-Channel widgets.
Fixed - Summer '17 ·Reported By 0 ·Updated 2018-03-30
When Microsoft Lync 2010 installed, with SFO 3.3.1, users may sometime get an error message that pops up after closing Outlook. Exception Source: mscorlib Exception Type: System.Runtime.InteropServices.InvalidComObjectException Exception Message: COM object that has been separated...
Fixed - Summer '17 ·Reported By 9 ·Updated 2018-03-23
Platform , Authentication , Outlook
With "Salesforce Authenticator" enabled, SfO Sidepanel stuck between "You are not connected.." and "Check Your Mobile Device" if Profile "Session security level required at login" set to "High Assurance"
Fixed - Summer '17 ·Reported By 6 ·Updated 2018-03-23
When we open Outlook by using the Send feature on Adobe Reader and attach the PDF file to the Salesforce contact in the side panel, the process will stall for 2 minutes before sending
Fixed - Summer '17 ·Reported By 4 ·Updated 2018-03-23
Email templates - All-day event merge fields Start Date and End Date display wrong date
Messaging , Spring 16 , Summer 16
If an event is created as an all-day event, the email template merge fields Start Date and End Date will display a value that is one day before the actual event date.
Fixed - Summer '17 ·Reported By 4 ·Updated 2018-03-23
Mobile , Data Loader , Outlook
During the initial releases of Summer '17 to sandboxes, Support has became aware of a flaw in a new Authentication policy update around Enforce IP Restrictions. Customers have noticed that when this policy update was pushed, many of their existing Connected Apps switched policies to reflect ' Enforce...
Fixed - Summer '17 ·Reported By 2 ·Updated 2018-03-23
Lightning for Outlook & Lightning Sync: Attachments fail to get attached to Salesforce Records
Upon attempting to assoicate an Event that contains an attachment to a record in Salesforce and error is generated in Lightning for Outlook. The cause is the ID isn't being passed correctly causing the error.
Fixed - Summer '17 ·Reported By 2 ·Updated 2018-03-23
If you already have a Symantec Root certificate on your users workstations that you are trying to deploy Salesforce for Outlook to, the MSI deployment may fail. Basically if this certificate is present, the per-machine installation will fail. when this certificate is not present, the per-machine installation...
Fixed - Summer '17 ·Reported By 1 ·Updated 2018-03-23
SFO Collapsing side panel causes resizing issues
When we collapse the side panel with the 3.3 + client, particularly on a windows machine we get some unusual behavior regarding the resizing of the side panel and the outlook window. specifically, the side panel continuously resizes itself and the Outlook window can change size if you drag it yourself...
Fixed - Summer '17 ·Reported By 0 ·Updated 2018-03-23
Lightning for Outlook: Search results tabs are hidden in Chrome browser
Using Lightning for Outlook (LFO) with Outlook Web app. in Chrome browser, when a user searches a record on LFO search bar using a keyword, the results are returned listed under Top Results | Accounts | Contacts | More etc tabs. If the users clicks on one tab, for example Top Results, the other tabs...
Fixed - Summer '17 ·Reported By 0 ·Updated 2018-03-23
Lightning Experience: Changing User's language doesn't change UI language until hard refresh
When switching a user's language in Lightning, some labels/names will not automatically translate - a manual refresh will be needed.
Fixed - Summer '17 ·Reported By 12 ·Updated 2018-03-22
When a user drills into the detail for a Person Account record from a Contact List View, Contact Lookup Field or Contact Related List they are navigated to a Contact Page Layout. The expected behavior is that the user would be navigated to the Person Account Page Layout. This issue occurs whether...
Fixed - Summer '17 ·Reported By 7 ·Updated 2018-02-15
When setting Account Team members in Lightning, the available access for related Contacts, Cases, or Opportunities will show different default values compared to when adding members in Classic. Additionally, if role access on child Cases, Contacts and Opportunities for the user adding is set to no...
Fixed - Summer '17 ·Reported By 13 ·Updated 2018-01-25
Platform , Metadata , Lightning
Lightning “Edit Page” option is not available for all objects on record page from Setup Gear menu if user locale set to Turkish (Turkey)
Fixed - Summer '17 ·Reported By 1 ·Updated 2018-01-18
2 Factor authentication images missing from external Community user login.
Under certain circumstances, when using 2 factor authentication, a user's contexts is not passed into the system correctly. This results in the toophernotif*.png images not being loaded during the 2FA loading screen. This does not affect the user's ability to log in to the Community. Users can log...
Fixed - Summer '17 ·Reported By 1 ·Updated 2018-01-18
Currently, Auto-populate for the Mailing Address, Phone and Fax when creating new Contacts from the Contact Related List on Accounts in Lightning is not working. This is also affecting the Salesforce1 hybrid and mobile browser app. Expected behavior is that the fields would auto populate when creating...
Fixed - Summer '17 ·Reported By 187 ·Updated 2018-01-15
HTML tags appear in Body Fields for Chatter Reports
Analytics , Chatter , Winter 16
A feed item posted as RichText shows up in a chatter report, having HTML tag.
Fixed - Summer '17 ·Reported By 69 ·Updated 2018-01-15
Patient Timeline fails to load if Date formula field used for Position Field
The Patient Timeline will fail to load items and selecting a specific date will produce the following error: This page has an error. You might just need to refresh it. Error in $A.getCallback()[Cannot convert undefined or null to object] Failing Descriptor: {markup://HealthCloudGA:HcMultiDropdownCmp} The...
Fixed - Summer '17 ·Reported By 3 ·Updated 2018-01-15
Summer '17: No Visible Actions in Feed Publisher for 'Topics Detail' Page in Communities
In templated Communities, adding the ‘Feed Publisher’ to the Topic Detail page with a Type of ‘Record’, results in an empty component (no visible actions).
Fixed - Summer '17 ·Reported By 9 ·Updated 2017-11-27
Lightning Activity composer freezes in IE11 when its the first tab by default
When a user tries to use the activity composer in IE11 it freezes up when they try to edit the composer fields. This happens in events and tasks tabs when either tab is the first tab to be shown. This affects only Lightning pages.
Fixed - Summer '17 ·Reported By 2 ·Updated 2017-10-10
Process builder process interferes with sending of record owner change email notifications
When you have a Process Builder process activated (with update record action) on an object If a user changes the record owner via the UI on that same object and checks the "Send Notification Email" checkbox, the new owner will not receive the owner change email notification The same issue occurs...
Fixed - Summer '17 ·Reported By 521 ·Updated 2017-06-10
Scrolling resets when switching between tabs in Service Cloud Console on Chrome 51+
This issue affects the Service Cloud Console app in Chrome 51 and higher versions. When you switch focus from a tab to another one, then return to the first tab, the tab is scrolled to the top but it hasn't been repainted. This means if you try to scroll up nothing happens. But if you try to scroll down...
Fixed - Summer '17 ·Reported By 158 ·Updated 2017-06-10
"Workflow Action Failed to Trigger Flow" when triggering Flow created after enabling a namespace
Packaging , Partner , Flow , Process Builder
While working in a developer organization, some users may receive an error when attempting to make changes that triggers a Flow and Process Builder flow. The changes that could trigger the error will vary depending on the criteria for the Process Builder flow. ---------- Workflow Action Failed...
No Fix - Summer '17 ·Reported By 153 ·Updated 2017-06-10
Running into time out issues while loading the Custom Setting Detail Page
VisualForce , User Interface , Winter 16
Some orgs might run into the "time out" errors while loading the Custom Setting Detail page . Seeing an Internal server error An internal server error has occurred An error has occurred while processing your request. The salesforce.com support team has been notified of the problem. If you believe...
Fixed - Summer '17 ·Reported By 39 ·Updated 2017-06-10
DataCloudAddress (Object) - Inadvertently exposed to public API, Winter '17 related
Data.com has found the DataCloudAddress object was inadvertently exposed to the metadata API and to SOQO in Winter '17 release.
Fixed - Summer '17 ·Reported By 10 ·Updated 2017-06-10
LightningSelfRegisterControllerTest.apex is the sample Apex class we gave to customer for LightningSelfRegisterController, LightningSelfRegisterControllerTest.testSiteAsContainerEnabled() doesn't pass when org has my domain.
Fixed - Summer '17 ·Reported By 9 ·Updated 2017-06-10
When an install of a managed package that depends on other packages is performed there is an insert of the version into a table for each class that is part of the package, or for the classes being updated by the package along with package upgrades, even if there are no dependencies between source/target...
Fixed - Summer '17 ·Reported By 7 ·Updated 2017-06-10
Create and Edit to Person Account record may throw the following error "Account: bad field names on insert/update call: Name" only in Salesforce1 but not in Salesforce Classic and Lightning for the same org.
Fixed - Summer '17 ·Reported By 1 ·Updated 2017-06-10
In a test class, updating a person account, which has been converted into a business account but been rolled back, fails with "Internal Server Error". This error happens because the roll back is incomplete.
Fixed - Summer '17 ·Reported By 1 ·Updated 2017-06-10
Package upgrade throws the Error Id: 1932887476.
When upgrading the package, it throws the ErrorId: 2122836722-24506 (1932887476). The message is pointing to the error: Deploy failed on component type: DuplicateRule.
Fixed - Summer '17 ·Reported By 0 ·Updated 2017-06-10
Rich-Text Editors are disabled when LockerService is enabled for sandbox and DE orgs in Spring '17.
Apex , Chatter , VisualForce , Sandbox , Communities , Spring 17
When LockerService is enabled for sandbox and DE orgs, rich-text editors are disabled and rich-text fields are read-only. You can switch to Salesforce Classic to perform many of the tasks that use rich-text editors or fields, unless mentioned otherwise. Your Salesforce admin can also deactivate LockerService...
Fixed - Summer '17 ·Reported By 243 ·Updated 2017-06-09
Users receive an internal server error warning when accessing the Homepage in Lightning Experience
Some users are experiencing the following internal server error when accessing the home page while in Lightning: An internal server error has occurred Error ID: XXXXXXXXX-XXXXX (560163801)
Fixed - Summer '17 ·Reported By 0 ·Updated 2017-05-25
Summer 15 - ‘Image Not Available’ observed on article images post sandbox refresh
Knowledge , Sandbox , Summer 15
Some customers have observed that a few articles would display the following error in place of images post sandbox refresh: Image Not Available This image is not available because: *You don’t have the privileges to see it, OR *It has been removed from the system. The URL's for the images...
Fixed - Summer '17 ·Reported By 66 ·Updated 2017-05-09
The contact first name and last name fields are not appearing in junction object related lists when viewed through Lightning Experience. The fields are still visible within Classic view though.
Fixed - Summer '17 ·Reported By 57 ·Updated 2017-05-09
Apex , VisualForce , Developer Console
If a visualforce page containing user standard controller and specifying the controller extension is saved from developer console, it gives the following error. Error: "common.apex.runtime.bytecode.BytecodeApexObjectType cannot be cast to common.apex.runtime.impl.ApexType"
Fixed - Summer '17 ·Reported By 46 ·Updated 2017-05-09
View State tab in Developer Console does not work
- View State tab in Developer Console does not work
Fixed - Summer '17 ·Reported By 36 ·Updated 2017-05-09
Salesforce1 - Community users see Classic UI in Salesforce1 iOS app
Some of our customers have reported Community users observing the Classic UI inside the Salesforce1 app when logging in. This seems to only affect organizations that use a Custom URL for their Community Login page. This occurs only on Salesforce1 iOS app.
Fixed - Summer '17 ·Reported By 30 ·Updated 2017-05-09
Article View count does not increment when Articles are viewed in a Napili, Kokua or Koa Community
Knowledge , Communities , Spring 17
In Spring '17, the view count on an Article is not incremented when an Article is viewed in a Napili, Kokua or Koa Community.
Fixed - Summer '17 ·Reported By 23 ·Updated 2017-05-09
Authentication , User Interface , Communities
Customer has 2 communities: community1 and community2 on different custom domains. If the customer logs into community1 and clicks a link which redirects them to community2, they are required to login into community2 again. Customer is looking for a way to switch to community2 without re-entering the...
Fixed - Summer '17 ·Reported By 21 ·Updated 2017-05-09
Spring '17 - Lightning Experience Buttons are unresponsive unless the actual text is clicked.
Lightning Experience Buttons are unresponsive unless the actual text is clicked.
Fixed - Summer '17 ·Reported By 19 ·Updated 2017-05-09
Community User forgot password reset attempts will fail if the system detects a duplicate username
A Community User will attempt to reset their password using the Forgot Password link from the login page The request will fail and no email is sent to the user. This is due to the system detecting a possible duplicate username.
Fixed - Summer '17 ·Reported By 19 ·Updated 2017-05-09
Article with link or smart link with targets does not open properly in template community
Articles with link or smart link have target _blank or _self is not opening properly in Community. There are times when a page is open in another tab and doesn't have the same page style as the community.
Fixed - Summer '17 ·Reported By 17 ·Updated 2017-05-09
If you create a method in your Apex controller that returns an SObject containing an Address field, it will return a gack error like this in your browser developer tools console: An internal server error has occurred Error ID: 1582745392-11034 (243200314)
Fixed - Summer '17 ·Reported By 13 ·Updated 2017-05-09
Sales Path not updated if Record Type is updated via automation (i.e. Apex, Workflow)
Sales and Marketing , Lightning
The Sales Path is not updated if the Record Type is changed through automation (e.g. Apex) this also occurs when you update the record type via a workflow rule.
Fixed - Summer '17 ·Reported By 12 ·Updated 2017-05-09
Authentication , Sandbox , Summer 17
Some customers have observed that their users are unable to log in post upgrade to Summer 17 despite having the correct credentials AND URL, in the login history we would see the following: Status - Restricted Domain The above occurs when the org has the following: 1. My Domain is Enabled 2....
Fixed - Summer '17 ·Reported By 10 ·Updated 2017-05-09
Completing a task in Lightning might result in an error message
Similarly to a previously fixed Known Issue, users might encounter an error message that reads 'Sorry to interrupt' when trying to close tasks in Lightning or on S1. The previously fixed Known Issue can be found here: https://success.salesforce.com/issues_view?id=a1p3A000000eh3gQAA The underlying...
Fixed - Summer '17 ·Reported By 9 ·Updated 2017-05-09
SandboxPostCopy interface not working on custom object/custom setting field in PostCopy Apex class
Apex , Custom Objects , Sandbox
If we use context.sandboxId() or context.sandboxName() and assign the value to a String variable or a Text custom object/custom setting field in PostCopy Apex class, common.apex.runtime.impl.ExecutionException: Illegal arguments is encountered and the assignment does not work.
Fixed - Summer '17 ·Reported By 8 ·Updated 2017-05-09
Bucketed State and country picklist values not saving
If State/Providence & Country picklists are enabled, and the Billing State/Province field is bucketed in a report, the values of each of the buckets are seemingly not preserved after the report is saved.
Fixed - Summer '17 ·Reported By 8 ·Updated 2017-05-09
Standard clone button on a VF page in LEX, shows edit layout instead of the clone layout.
VisualForce , Winter 17 , Lightning
Users have a VF page which shows a record in <apex:detail>. In <apex:detail> they are showing standard clone button. It works fine in classic view. But in lightning mode when clone button is pressed, it recognizes the action as edit record and saves to the same record instead of cloning it.
Fixed - Summer '17 ·Reported By 7 ·Updated 2017-05-09
force:inputField does not support field dependency
Using force:inputField with a dependent picklist doesn't load the field's dependency information. This is for both single and multiselect picklists.
Fixed - Summer '17 ·Reported By 7 ·Updated 2017-05-09
"Input too long. [1, 1000000]" error when accessing existing Process
Users are unable to access existing Process due to error: "Input too long. [1, 1000000]"
Fixed - Summer '17 ·Reported By 7 ·Updated 2017-05-09
In the Process Builder Formula, Users can experience performance issues when trying to select a Global System Variable if the list has many items. For example, if you have a large number of Custom Labels, when you try to select the $Label under System Variables, you may experience a really long lag....
Fixed - Summer '17 ·Reported By 7 ·Updated 2017-05-09
Internal Server Error for Profile Settings in Enhanced Profile User Interface
Performance , Platform , Custom Objects
In organizations with a large amount of Custom Objects, Apex Classes or Visualforce Pages (1000+), administrators may encounter an Internal Server Error when trying to access Profile Settings using the Enhanced Profile User Interface. Examples include: ============== Profile | Object Settings Error...
Fixed - Summer '17 ·Reported By 6 ·Updated 2017-05-09
SOQL does not work in System Mode of the Tasks in Community
SOQL executed inside a without sharing Apex class which is executed by a community user is not running in system context
Fixed - Summer '17 ·Reported By 6 ·Updated 2017-05-09
Date Picker is showing previous day's date only for certain dates in lightning
Date picker is not displaying the correct date when only certain days are clicked. IF we are selecting any day using date picker in the flow, its displaying previous day date in the date field.
Fixed - Summer '17 ·Reported By 5 ·Updated 2017-05-09
Sales Path UI treating picklist as required when no value is available
With Spring '17, the Sales Path UI is requiring dependent picklist fields even though the controlling field is not selected.
Fixed - Summer '17 ·Reported By 5 ·Updated 2017-05-09
Suggested articles in napili are showing articles in different language
In Napili for guest user, when searching in Non English language, the suggested articles shows the community articles that exists in "English US". When you click on the suggested article, it will go to "Invalid" page which is correct because those article doesn't exist in Non English Language
Fixed - Summer '17 ·Reported By 5 ·Updated 2017-05-09
When a query runs on a particular object to query OpenActivities in an inner query, the formula field on Task returns NULL.
Fixed - Summer '17 ·Reported By 5 ·Updated 2017-05-09
Attachments to Tasks Fail with Internal server error ending wth -775430318
The users might get an ISE ending with -775430318 when trying to attach file to the Task if "Enable user control over Task notification" and "File Encryption" are both enabled
Fixed - Summer '17 ·Reported By 5 ·Updated 2017-05-09
Debug Logs are not logging flow actions after an Apex class is executed within the flow
Debug logs are not logging the flow actions after an Apex Class is executed within the flow as it did in Summer 16 release.
Fixed - Summer '17 ·Reported By 5 ·Updated 2017-05-09
Packaging , Custom Objects , Metadata , Eclipse IDE , Partner
When trying to push a custom permission with a required custom permission using Metadata API: after the initial push (or if the required permission was added from within the Salesforce UI), any subsequent push from their code results in the following error: Save Error: duplicate value found <unknown>...
Fixed - Summer '17 ·Reported By 5 ·Updated 2017-05-09
Quote PDF generation fails in Lightning Experience for all substitute user logins
User Interface , Spring 17 , Lightning
When Logging in as a user as an Admin or Delegated Admin, generating a Quote PDF will fail in Lightning Experience.
Fixed - Summer '17 ·Reported By 4 ·Updated 2017-05-09
Opportunity Split multi-line page handles custom date fields incorrectly
When custom date fields (only 'date' field type, not 'date/time' type) are used in the Opportunity Split multi-line page, the date field does not get displayed with a date picker/calendar as expected. When values are subsequently entered manually, they disappear when the user moves the mouse outside...
Fixed - Summer '17 ·Reported By 4 ·Updated 2017-05-09
Starting Spring 17’ customers may notice that when they try to upload the new version of the content document currently being owned by the inactive user they get a Warning message which appears to be an error “"Your account has been disabled" Please note that the content can be saved without any...
Fixed - Summer '17 ·Reported By 3 ·Updated 2017-05-09
In a report where Role Hierarchy would be applied if it were run in the Classic interface, the Role Hierarchy is not automatically applied in Lightning Experience. However, when the report is exported through Lightning Experience, Role Hierarchy is applied at the Role level of the running user. This...
Fixed - Summer '17 ·Reported By 3 ·Updated 2017-05-09
Workflow , Flow , Process Builder
Process Builder Faults when using Email Alert referencing Opportunity Team Members as recipients: Probably Limit Exceeded or 0 recipients
Fixed - Summer '17 ·Reported By 3 ·Updated 2017-05-09
Callback function is not invoked when using buffering with JavaScript remoting after logging out
Callback function is not invoked when using buffering with JavaScript remoting after logging out. However, it is supposed to be invoked with error status.
Fixed - Summer '17 ·Reported By 3 ·Updated 2017-05-09
When a describeSObject() call is made, in response "<url xsi:nil="true"/>" is being returned for <ActionOverride> attribute. This is happening for the over-ride as a part of Lightning pages which are created and activated using Lightning App Builder.
Fixed - Summer '17 ·Reported By 3 ·Updated 2017-05-09
Lightning components can use public Apex controllers from installed packages even if they are not global. Have a public Apex class in a package and I install it in a subscriber org. If you try to access this class in the subscriber org you get Compile Error: Type is not visible. As expected since...
Fixed - Summer '17 ·Reported By 3 ·Updated 2017-05-09
Username containing an apostrophe causes error within Lightning
Usernames that contain an apostrophe with throw an error when accessing records within Lightning.
Fixed - Summer '17 ·Reported By 2 ·Updated 2017-05-09
Spring '17 LEX Throws Error on Contract Activation
Trying to Activate a Contract in Lightning Experience sometimes throws the following warning message: Uncaught Error in $A.getCallback() [this.fireActionErrorMessage is not a function] Callback failed: serviceComponent://ui.commerce.runtime.components.aura.commerce.CommerceActivationDeactivationController/ACTION$activateDeactivateEntity throws...
Fixed - Summer '17 ·Reported By 2 ·Updated 2017-05-09
Quote PDFs created by a different user for the same quote in Lightning are not accessible for email attachment in Lightning.
Fixed - Summer '17 ·Reported By 2 ·Updated 2017-05-09
User gets an unexpected error when they access My Tasks tab in Lightning
Users may get one or both of these errors when they try to access the My Tasks tab in Lightning: Error 1 ===== Sorry to interrupt This page has an error. You might just need to refresh it. First, would you give us some details? (We're reporting this as error ID: dedaf41b-183c-49a6-8c90-a9ca78478156)...
Fixed - Summer '17 ·Reported By 2 ·Updated 2017-05-09
In lightning, the "+ New Contacts" doesn't display when adding the second contact on create/edit tasks/events.
Fixed - Summer '17 ·Reported By 2 ·Updated 2017-05-09
Winter '17 - Community Password Reset Link Fails to Redirect if Initial Reset Interrupted
If a Community User uses their Password Reset link for the first time but closes the browser tab/window before completing their reset, re-using that link will result in a Blank Page (and status '500' error) instead of redirecting them to generate a new link.
Fixed - Summer '17 ·Reported By 2 ·Updated 2017-05-09
Formula Hyperlinks in Salesforce1 are not URL Encoded
Some of our customers have observed that functioning hyperlinks in Salesforce Classic or LEX UIs that containing apostrophes < ' > , or other characters will break in Salesforce1 mobile hybrid clients and throw an error. This same error is not observed in Lightning Experience or Classic. This issue...
Fixed - Summer '17 ·Reported By 2 ·Updated 2017-05-09
Approvals History related list: row level swipe action does not show Approve | Reject buttons
In Spring '15, an issue occurred which prevented the approval row level actions from not showing from the record's Approvals History related lists and would result in a blank page instead of displaying the Approve | Reject selections. This was initially going to have been corrected with the Summer...
Fixed - Summer '17 ·Reported By 2 ·Updated 2017-05-09
When creating a new User, if the creator hits a Validation error, such as "Duplicate Username", and has unchecked the "Generate new password and notify user immediately" checkbox, the password email still gets sent to the new User.
Fixed - Summer '17 ·Reported By 2 ·Updated 2017-05-09
Users without access to specific page variations such as Topic Catalog will still see the page in the Nave Menu even if their Profile is excluded. Clicking on the link will load the default community Error page.
Fixed - Summer '17 ·Reported By 1 ·Updated 2017-05-09
When a standard component on a Community Builder page contains an invalid ID for the URL, the page will direct the user to the Error Page when attempting to load. This will also occur when attempting to view an article detail page in an alternate language and there is no translated version of the...
Fixed - Summer '17 ·Reported By 1 ·Updated 2017-05-09
Can not open external object detail page after clicking related list item
Right we are using the foreign key field instead of the Salesforce Id field and in LEX the URL created displays as http://dev.lightning.localhost.force.com:6109/one/one.app?source=aloha#/sObject/1/view We are working to to fix so that If the external object field has value of 1, the salesforce...
Fixed - Summer '17 ·Reported By 1 ·Updated 2017-05-09
In Lightning Experience, when the preview icon is selected when using the Send Email action under the Activity tab on a record, the footer and Close button will scroll along with the content of the email.
Fixed - Summer '17 ·Reported By 1 ·Updated 2017-05-09
Lightning: Internal Server Error on "View Account Hierarchy" when the account name is encrypted
Platform , Platform Encryption
Customer has platform encryption enabled. They are not able to view hierarchies in lightning and hitting Internal Server Error
Fixed - Summer '17 ·Reported By 1 ·Updated 2017-05-09
Some customers may have observed that post upgrade to Spring 17, they see the following error when attempting to click on the ‘Product [PricebookEntry’]’ lookup field on a cloned Work Order Line Item record: Unable to Access Page You are missing information needed by the page you have attempted to...
Fixed - Summer '17 ·Reported By 1 ·Updated 2017-05-09
Data Import Wizard email does not provide the correct details on the number of records ignored
When performing an import using DIW customers may notice that the email that follows the completion of the import process may not provide the correct number of records ignored in the "Records Ignored" section when there are duplicate records in the file.
Fixed - Summer '17 ·Reported By 1 ·Updated 2017-05-09
Certain actions can end up taking a long time to process, such as changing user Roles and Profiles where a lot of record sharing is involved. Normally, this will cause the system to bring up an alert stating "This request is taking a long time" and the user would receive an email alert when it was...
Fixed - Summer '17 ·Reported By 1 ·Updated 2017-05-09
The end users may be randomly directed to “Insufficient privileges” at the end of import, sometimes they are redirected to classic interface. This happens because the URL after "one.app#" is obfuscated and DIW uses this URL to redirect the user after the start of import. Because it is obfuscated, DIW...
Fixed - Summer '17 ·Reported By 1 ·Updated 2017-05-09
Links with special characters aren't converted to hyperlinks correctly in Chatter
Some customers have reported that links posted in Chatter text posts are not formed correctly when containing parenthesis.
Fixed - Summer '17 ·Reported By 1 ·Updated 2017-05-09
Salesforce1 Related list sort order different from classic view.
Related list sort order is different when comparing between Classic view and Salesforce1
Fixed - Summer '17 ·Reported By 0 ·Updated 2017-05-09
Adding Public Groups to Delegated Groups throws an Internal Server Error
Via the setup, if you are attempting to add Public Groups to a Delegated Group within setup, you may run into the following Internal Server Error: "An internal server error has occurred An error has occurred while processing your request. The salesforce.com support team has been notified of the...
Fixed - Summer '17 ·Reported By 0 ·Updated 2017-05-09
'Like' button in Salesforce1 feed is rendered vertically for Japanese language
Since Spring'17, when moving to a feed, "いいね !" which means "Like" in Japanese is rendered vertically instead of horizontally.
Fixed - Summer '17 ·Reported By 0 ·Updated 2017-05-09
Entity permissions is showing modify all in sharing Overrides when the profile has view all permission only.
Fixed - Summer '17 ·Reported By 0 ·Updated 2017-05-09
scrolling through approval record will results in the approval fields loading up twice
when you have more fields to be displayed on the approval process, scrolling through approval record will results in the approval fields loading up twice when looking at it through Salesforce1.
Fixed - Summer '17 ·Reported By 0 ·Updated 2017-05-09
Printable View for Activities List View does not retain start time
The printable view for activities (Event/Task) list view doesn't retain the start time. It shows only the start date.
Fixed - Summer '17 ·Reported By 0 ·Updated 2017-05-09
Javascript remoting is disabled after page refresh when using apex email publisher and visualforce templates. This causes javascript-related features to not work unless the page is manually refreshed (i.e pressing F5)
Fixed - Summer '17 ·Reported By 3 ·Updated 2017-04-18
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