Known Issues · Releases · Spring '15
Sales Path changes are not currently reflected in the Setup Audit Trail
Actions taken around Sales Path setup (creation, deletes, edits) are not currently tracked in the Setup Audit Trail.
Fixed - Spring '15 ·Reported By 17 ·Updated 2021-05-26
Clicking Case Number in a case feed item will render duplicate Highlight Panels
When a User has a Case open in the Service Cloud Console and then clicks on a reference to the Case Number in the Case Feed, it duplicates the Highlights Panel.
Fixed - Spring '15 ·Reported By 15 ·Updated 2021-05-26
Custom picklist on Opportunity Split reset to 'none' each time Splits are edited.
Custom picklist on Opportunity Split reset to 'none' each time Splits are edited.
Fixed - Spring '15 ·Reported By 14 ·Updated 2021-05-26
knowledge article exact phrase search not working with html entity  
Some customers have observed that when they search for a specific keyword of a knowledge article that either contains HTML content in a Rich Text Field OR the content is a part of a .html attachment associated to the knowledge article via the File data type custom field, would return zero results.
Fixed - Spring '15 ·Reported By 13 ·Updated 2021-05-26
“Attach and Share Article Link” does not function in Article Widget in Console on Firefox or IE
“Attach and Share Article Link” does not function in Article Widget in Console on Firefox or IE
Fixed - Spring '15 ·Reported By 7 ·Updated 2021-05-26
click to dial not working when apex:milestoneTracker is included as a Custom Console Component
When a VF page containing an apex:milestoneTracker component is used as a sidebar, click to dial fails to work properly.
Fixed - Spring '15 ·Reported By 6 ·Updated 2021-05-26
German labels for "Recall" and "Recalled" in Approval Processes
During an approval process, the German words for "recall" and "recalled" ("abrufen" & "abgerufen") are incorrect.
Fixed - Spring '15 ·Reported By 2 ·Updated 2021-05-26
Autocomplete on chatter:feed component displays incorrectly due to duplicate stylesheet resources
Autocomplete on chatter:feed component displays incorrectly due to duplicate stylesheet resources.
Fixed - Spring '15 ·Reported By 2 ·Updated 2021-05-26
When a partner community tries to change case status using the case feed publisher action "Change Status" A pop-up message shows "You don't have permission to do this."
Fixed - Spring '15 ·Reported By 2 ·Updated 2021-05-26
Internal Server Error when opening a Flow in the Cloud Designer: (-1806687312)
Internal Server Error when opening a Flow in the Cloud Designer: (-1806687312)
Fixed - Spring '15 ·Reported By 1 ·Updated 2021-05-26
Cannot deploy page layout with custom console related list
Custom Objects , Metadata , Service Cloud Console , Summer 14 , Change Sets
It is not possible to deploy a change set for a page layout that has a console component of related list lookup to a custom object.
Fixed - Spring '15 ·Reported By 7 ·Updated 2018-05-17
Metadata Retrieve or Change Set Deploy Adding Decimal Precision to Approval Criteria
Apex , Metadata , Change Sets
If an approval process has an entry criteria with a number field, the metadata retrieves or creating a change set will introduce additional decimal precision, if the criteria is an integer. For example if you have a criteria X>1 it will return as X>1.0
Fixed - Spring '15 ·Reported By 6 ·Updated 2018-05-17
Unable to upload changesets with custom object sharing rules
There is an issue at this time where you will be unable to upload a change set if it contains custom object sharing rules.
Fixed - Spring '15 ·Reported By 5 ·Updated 2018-05-17
Outbound Change Set deployment fails when you try to deploy a class with ConnectApi.ChatterMessages related code and a related test class from sandbox to Production
Fixed - Spring '15 ·Reported By 0 ·Updated 2018-05-17
Chats get cancelled when an agent is at max capacity and another agent goes offline/away
When an agent is at max capacity and subsequent chats are routed to the queue, said chats can get cancelled if another agent (even from a different button/skill) goes offline or away.
Fixed - Spring '15 ·Reported By 30 ·Updated 2018-03-30
Winter 15 - Business Accounts/Contacts Import Wizard includes Person Account record types
Some customers may have observed a change in the behavior of the Business Accounts/Contacts import wizard following an upgrade to the Winter '15 release. This wizard's Record Type picklist may include both Business Account and Person Account record types. Note: This behavior applies to customers for...
Fixed - Spring '15 ·Reported By 0 ·Updated 2018-02-15
Package uninstall fails with error id xxxxxxxxx-yyyyy(-160103864)
Some customers may experience internal server error when uninstalling a package, the error id may include -160103864 but it could vary. The root cause of the issue is: Any action that changes a permission set will lock all permission sets for a brief amount of time to prevent conflicting simultaneous...
Fixed - Spring '15 ·Reported By 0 ·Updated 2018-01-16
A batch job failing with a RemoteCursorReadFailedException is not retried
A batch job is not retried if a RemoteCursorReadFailedException happens while reading a API cursor in its batchable.execute() method.
Fixed - Spring '15 ·Reported By 3 ·Updated 2017-08-21
OpenCTI: Picklist and Multipicklist Values are passed as a Number and not as the effective value
This issues happens when using searchAndScreenPop() API method. Essentially, if the search parameter happens to match an entity that returns a picklist or multipicklist field, the value is returned as a number instead of returning the right value. Example is: On contact entity, Lead Source is a picklist,...
Fixed - Spring '15 ·Reported By 3 ·Updated 2017-04-19
Style of sidebar section and header section is broken when a part of VF page is rerendered
If VF page has chatter:feedWithFollowers tag, style of sidebar section and header section is broken when a part of VF page is rerendered. - Actual Result Style of sidebar section and header section is broken. - Expected Result Style of sidebar section and header section is not broken.
Fixed - Spring '15 ·Reported By 11 ·Updated 2017-04-18
If you have a custom button that creates a new record and then returns to the record when saved. This button is set to open in a new window. When this button is used from the Service Cloud Console, the new record gets created and returned as expected. However, clicking on any of the links from the detail...
Fixed - Spring '15 ·Reported By 1 ·Updated 2017-04-18
Spring '15 - Clickjack protection update on Reports and Dashboards
What update was rolled out in Spring '15? In Spring '14 release, the auto activation of Clickjack Protection for Non-Setup Pages occurred in February 2014: https://success.salesforce.com/issues_view?id=a1p30000000T2k4AAC Since the release we identified that Reports and Dashboard non-setup pages...
Fixed - Spring '15 ·Reported By 34 ·Updated 2017-04-14
Live Agent File transfer does not work in Firefox for visitor
Live Agent visitors are unable to send files within the Live Agent chat window to Agents when the visitor is using Firefox. This occurs when the Live Agent button is hosted in the Customer Portal.
Fixed - Spring '15 ·Reported By 13 ·Updated 2017-04-14
Address Compound Field failing for REST API with XML response header
Using standard REST calls to retrieve Account object fails when asking to get the data back as XML when querying on compound address fields. The below queries all work when returning as JSON but they all fail when returning as XML
Fixed - Spring '15 ·Reported By 2 ·Updated 2017-04-14
Error When Triggering Flow via Workflow (Pilot Feature) on Lead Convert
A Flow triggered as part of a Workflow Rule on Lead Convert can cause the following exception: Error: System.DmlException: Insert failed. First exception on row 0; first error: CANNOT_EXECUTE_FLOW_TRIGGER, The record couldn’t be saved because it failed to trigger a flow. A flow trigger failed to...
Fixed - Spring '15 ·Reported By 152 ·Updated 2015-09-03
Spring '15: Cannot Activate/Deactivate or Delete Processes in the Process Builder
For organizations on the Spring '15 release, Processes cannot be activated, deactivated, or deleted.
Fixed - Spring '15 ·Reported By 124 ·Updated 2015-09-03
Salesforce for Outlook: Add Email/Create Case buttons are not saving attachments into Salesforce
Email Clients , Outlook , Winter 15
Salesforce for Outlook users that are assigned to Outlook Configurations where the Add Email preference is enabled but not the Side Panel, may notice that the task created in Salesforce to represent the email that was sent from within Outlook doesn't contain attachments, if any were present on the original...
Fixed - Spring '15 ·Reported By 90 ·Updated 2015-09-03
"Method only allowed during testing" Error in Test Classes
Test classes with Test.start() and Test.Stop() that touch (in any way) classes that implements Queueable interface and have more than 1 method may fail with the below error Message. "Method only allowed during testing" Test classes that touch (in any way) classes that implements Queueable interface...
Fixed - Spring '15 ·Reported By 48 ·Updated 2015-09-03
Delegated Admin cannot assign permission sets through the user page
If a delegated admin has assign permission sets but his delegated group does not have any permission sets added to the "Assignable Permission Sets" Related List, The Delegated Administrator cannot assign permission sets through the user page.
Fixed - Spring '15 ·Reported By 42 ·Updated 2015-09-03
Login Call Using Tooling API Fails With UNKNOWN_EXCEPTION
Using the Tooling API WSDL to issue a login call via third-party application can result in an error similar to the following: ERROR:- UNKNOWN_EXCEPTION: An unexpected error occurred. Please include this ErrorId if you contact support: 402343489-21430 (1318667741)
Fixed - Spring '15 ·Reported By 29 ·Updated 2015-09-03
Error encountered when attempting to add a picklist referenced to as Parent.<picklist name> in criteria in Process Builder
Fixed - Spring '15 ·Reported By 20 ·Updated 2015-09-03
Forwarding or replying to emails in the Sent items folder in Outlook shows the same associations in the Side Panel
Fixed - Spring '15 ·Reported By 20 ·Updated 2015-09-03
Some classes/triggers added after enabling Chatter Answers don't have code coverage
Some classes/triggers, which are added when Chatter Answers are enabled, do not have test cases. This leads to lower test coverage.
Fixed - Spring '15 ·Reported By 18 ·Updated 2015-09-03
Winter '15: Community Header Logo Appears as Broken Image
If the Community Header is leveraging an image file, under some circumstances it may not appear as expected.
Fixed - Spring '15 ·Reported By 16 ·Updated 2015-09-03
In Winter 15 orgs, try to open the site.com site via Community Designer. When the page is opened, the designer navigation header is missing, and instead displays the error: "Aura Integration Service Error"
Fixed - Spring '15 ·Reported By 16 ·Updated 2015-09-03
“URL No Longer Exists” when viewing hover details for Order on Order Product Page
“URL No Longer Exists” error displays when viewing hovering over Order lookup field on Order Product Page.
Fixed - Spring '15 ·Reported By 16 ·Updated 2015-09-03
Process Builder: Chatter Post Merge Fields May Display Incorrectly
Workflow , Flow , Process Builder
If you save a Chatter action in a process, then exit the Process Builder, then re-open and save the process, the merge fields may display incorrectly when posted by the process. For example, the message may display as "Welcome {!Contact.First_Name} ….”
Fixed - Spring '15 ·Reported By 15 ·Updated 2015-09-03
Content and Files , Sales and Marketing
Notes & Attachments Related List on Accounts displays "_" for "Related To" column when item is associated to Contact
Fixed - Spring '15 ·Reported By 15 ·Updated 2015-09-03
Platform , Sales and Marketing , Data Loader , Sandbox , User Interface , Spring 15
User may encounter an error message reading, "You need to import a CSV file." when selecting a CSV file for import using the new Import My Accounts & Contacts wizard (Your Name | My Settings | Import | Import My Accounts & Contacts) available with the Spring '15 release or in trial and developer orgs...
Fixed - Spring '15 ·Reported By 13 ·Updated 2015-09-03
Attachments added to Email publisher action in a tab appear to be added to all open tabs in Service Console
Fixed - Spring '15 ·Reported By 13 ·Updated 2015-09-03
Customer's that utilize On-Demand Email to Case, may notice that some Cases are logged with a sender address containing the Email to Case Routing Address, rather than the sender's email address. The sender name in these cases will also be incorrect. The Salesforce User will notice this on the following...
Fixed - Spring '15 ·Reported By 12 ·Updated 2015-09-03
Change Set does not set field access to hidden even though specified on profile during update
Deployed change sets are not updating the FLS permissions on the fields, even if the field and profile settings are a part of the deployed change set.
Fixed - Spring '15 ·Reported By 12 ·Updated 2015-09-03
No longer receive emails on encountering Unhandled Fault Exceptions even after turning on critical updates for flow (receive all email)
Fixed - Spring '15 ·Reported By 11 ·Updated 2015-09-03
Knowledge Articles font-family use Helvetica Neue and have no fallback font
In Winter 15 there is a new look and feel to Knowledge. The default font for Knowledge components, such as the title, now use Helvetica Neue. Certain browsers may not have this font installed, and currently there is no fallback font when this font is not available. The content may revert to an unexpected...
Fixed - Spring '15 ·Reported By 11 ·Updated 2015-09-03
Report returns no results when filter is on Activity Custom Lookup field
Activities , Analytics , Winter 15
When the "Custom Activity Lookup" feature is enabled (and a custom lookup relationship has been added to the activity object), reports filtering on the lookup field are not returning the expected set of results.
Fixed - Spring '15 ·Reported By 10 ·Updated 2015-09-03
Code coverage inconsistency between deployments and "Estimate your organization's code coverage"
When you are running a deployment or creating a package, you are receiving an error stating that your code coverage is below 75%. You then clear all test classes in your Organization, run all tests, and click " Estimate your organization's code coverage". This is showing >75% code coverage for the entire...
Fixed - Spring '15 ·Reported By 10 ·Updated 2015-09-03
When a user changes their Workspace settings in the Developer console, it performs a PATCH request to the User record via the Tooling API. This will fire any triggers on the User object. This is not intentional.
Fixed - Spring '15 ·Reported By 10 ·Updated 2015-09-03
Published Articles summary field displayed with unexpected line breaks in knowledge tab
Published Articles summary field displayed with unexpected line breaks in knowledge tab. This happens in all major browsers including Firefox, Chrome, IE, Safari, etc.
Fixed - Spring '15 ·Reported By 10 ·Updated 2015-09-03
Invocable Flows fail at runtime from the Process Builder if the Flow is from an installed package
If a process contains an action of type Flow and the flow being invoked in the action is from an installed managed package, an error will be thrown at runtime.
Fixed - Spring '15 ·Reported By 9 ·Updated 2015-09-03
Highlights panel not refreshing when updating from a publisher action
Custom Objects , User Interface
When you create a custom publisher action, like to edit a lead, the highlights panel in a feed based layout won't be updated when the record is modified. (This does not affect the case object)
Fixed - Spring '15 ·Reported By 9 ·Updated 2015-09-03
Chatter Digest Emails not sent for Unlisted Chatter Groups
Users do not receive "Daily Digest" and "Weekly Digest" emails from Unlisted Chatter Groups. They correctly receive the "Email Every Post" emails from Unlisted Chatter Groups.
Fixed - Spring '15 ·Reported By 8 ·Updated 2015-09-03
In Winter 15, when you use the Data Import Wizard to update Contact using Email matching The Last Name field seems to be required in order for the update to work, else you'll hit the following Error Message: "The required field Contact: Last Name is not mapped" will be returned
Fixed - Spring '15 ·Reported By 8 ·Updated 2015-09-03
Cannot remove deleted sandboxes from Environment Hub views
There is an issue at this time where deleted sandboxes in the Environment Hub cannot be deleted from the view. Users will receive an error.
Fixed - Spring '15 ·Reported By 8 ·Updated 2015-09-03
Full copy refresh using a template including Knowledge objects results in stopped status
Knowledge , Metadata , Sandbox , Winter 15
Submitting a full copy sandbox refresh using a template including knowledge objects may result in the refresh process entering a Stopped status unexpectedly.
Fixed - Spring '15 ·Reported By 8 ·Updated 2015-09-03
Getting Internal Server Error when Clicking Setup on CS41 Sandbox
Customer might observe that they are getting Internal Server Error when clicking on Setup Menu on their CS41 sandboxes. You might also observe this error when clicking through various Setup Menu options such as Apex Classes, Custom Settings or Deliverability.
Fixed - Spring '15 ·Reported By 7 ·Updated 2015-09-03
In ApexTests AND also in Deployments, SOQL on ContentVersion does not return any rows if API version of apex is 32.0 or higher
Fixed - Spring '15 ·Reported By 7 ·Updated 2015-09-03
Process Builder: Mentions May Display Incorrectly
Workflow , Flow , Process Builder
If a user creates a Chatter action in a process, inserts a mention in the message box, and then copies/pastes a mention or merge field somewhere else in the message box, the message may display incorrectly when posted by the process.
Fixed - Spring '15 ·Reported By 7 ·Updated 2015-09-03
Users with "Manage External Users" permission, and without "Manage Users" permission, receive Insufficient Privileges when changing the Account on a Partner enabled Contact.
Fixed - Spring '15 ·Reported By 7 ·Updated 2015-09-03
Platform , Spring 14 , Communities
For community users, if global header is on, and html header is uploaded, then global header is not responsive for content pages
Fixed - Spring '15 ·Reported By 7 ·Updated 2015-09-03
Unable to Unschedule Reports in Console
Analytics , Service Cloud Console
In the Salesforce Console (for both Sales and Service), a scheduled report cannot be unscheduled.
Fixed - Spring '15 ·Reported By 7 ·Updated 2015-09-03
In Spring '14, new field types were introduced : Address and Location (https://developer.salesforce.com/releases/release/Spring14/Address+and+Geolocation+Compound+Fields+in+the+SOAP+and+REST+APIs). These field types are available in the Enterprise and Partner WSDL, but when clicking Generate WSDL...
Fixed - Spring '15 ·Reported By 6 ·Updated 2015-09-03
Activities , Apex , Winter 15
If the setting Customize > Activities > Activity Settings> "Enable User Control over Task Assignment Notifications" is Checked, task created via apex sends out assignment email which contains null for related record name.
Fixed - Spring '15 ·Reported By 6 ·Updated 2015-09-03
SOQL having IN clase takes long time to execute
SOQL on a small entity with an IN clause contains table with large number of rows, execution is taking longer than normal. This is because of new behavior introduced in Winter '15.
Fixed - Spring '15 ·Reported By 6 ·Updated 2015-09-03
The “Back To Top” link of Case Feed page does not work in Service Console
The “Back To Top” link of Case Feed page does not work in Service Console.
Fixed - Spring '15 ·Reported By 6 ·Updated 2015-09-03
Unable to Save "Owner Adjustments"
Sales and Marketing , Spring 15
After an Administrator turns on "Enable Owner Adjustments", some users may encounter an error when attempting to make an adjustment to their own forecast.
Fixed - Spring '15 ·Reported By 5 ·Updated 2015-09-03
When closing a Case record the cursor focus can shift in certain cases.
In certain cases, typically when visualforce pages are present in another frame the cursor focus can shift when closing a Case record. It will appear to be in a field on the case detail page but, may shift to other areas like the Knowledge sidebar or other elements like the highlight panel.
Fixed - Spring '15 ·Reported By 5 ·Updated 2015-09-03
Site error pages are cacheable when they shouldn't be
It was recently observed that a HTTP 502 error page got cached in SitesProxy, and some customers observed the intermittent error page being served from cache , instead of the actual page. Only HTTP 200 OK pages should be cached, and 502 pages should never be cached.
Fixed - Spring '15 ·Reported By 5 ·Updated 2015-09-03
Referencing a Picklist field in the Process Builder and using CONTAINS will not work if you put multiple values on the same row. For example, Field_A__c CONTAINS 1, 2, 3, 4. You are only supposed to be allowed to select 1 picklist value per row, however, the CONTAINS operator changes the value...
Fixed - Spring '15 ·Reported By 5 ·Updated 2015-09-03
Email Publisher does not parse emails with apostrophes correctly in Case Feed
If a contact has an email address with an apostrophe in it (eg: Test.O'Test@salesforce.com), the case feed email publisher does not parse it correctly.
Fixed - Spring '15 ·Reported By 5 ·Updated 2015-09-03
In Winter '15, Users without Activate Contracts perm cannot create or edit records in a custom object with master-detail relationship to Contract when the Contract is in an Activated status. This occurs only when the master-detail relationship specifies that Read/Write access to the parent is nee...
Fixed - Spring '15 ·Reported By 5 ·Updated 2015-09-03
Streaming API query does not return all fields for Profession Edition and Group Edition orgs
For Professional and Group Edition Orgs with API enabled, streaming API query does not returns all the fields. Cause of this issue is, API requires field level security check before it can return the fields for the query , and this check is not available for PE and GE Orgs. As per this documentation http://www.salesforce.com/us/developer/docs/packagingGuide/Content/dev_packages_ge_pe_access_control.htm FLS...
Fixed - Spring '15 ·Reported By 5 ·Updated 2015-09-03
Winter '15 - Delegated approvers can't approve or reject via email
Delegated approvers are getting an error when trying to approve / reject via email. Error is as follows: "Your workflow approval message was not processed. You are not authorized to update the referenced object. This error may occur if you have replied to the authorization request from a forwarded...
Fixed - Spring '15 ·Reported By 5 ·Updated 2015-09-03
After updating the OwnerID value on ContentDocument object via the API, the Created By field may also reflect the new value displayed in the Author field on the Content Details page. Although CreatedByID, under ContentDocument object, reflects the correct CreatedByID value via an API query, the Content...
Fixed - Spring '15 ·Reported By 5 ·Updated 2015-09-03
"Show more » | Go to list »" missing from Notes & Attachments Related List
"Show more » | Go to list »" missing from Notes & Attachments Related List
Fixed - Spring '15 ·Reported By 5 ·Updated 2015-09-03
Delegated Admins cannot mass reset passwords
Pre Summer 14 when a Delegated Administrator navigated to the user view (Set-up -> Administration Setup -> Manage User -> Users) they could view a check boxes next to each of the users they managed. This allowed them to select the users in bulk, and bulk reset passwords (using the reset password button...
Fixed - Spring '15 ·Reported By 5 ·Updated 2015-09-03
Case 'Entitlement Process Start Time' field is not updated when the Entitlement Process on a Case is changed. This causes the Milestones in the newly applied Entitlement Process which are based on the Entitlement Process Start Time to be incorrectly based on the start time of the previous Entitlement...
Fixed - Spring '15 ·Reported By 5 ·Updated 2015-09-03
Spring '15: URL No Longer Exists When Hovering Over Asset on Records
In organizations upgraded to Spring '15, hovering over an Assets value will result in a URL No Longer Exists error.
Fixed - Spring '15 ·Reported By 4 ·Updated 2015-09-03
Loading flows in Flow Designer error if org has a quick action defined on Person Account
Loading flows in Flow Designer error if org has a quick action defined on Person Account
Fixed - Spring '15 ·Reported By 4 ·Updated 2015-09-03
Code Coverage for Apex Class where the entire body is commented out is not calculated
* When a user comments out the entire body of an Apex Class, the code coverage should be 0% with 0 lines of code (or No Coverage Data) * However, the code coverage is zero'd out but the lines of code is not re-calculated, creating a mismatch between the code line count in Code Coverage and the actual...
Fixed - Spring '15 ·Reported By 4 ·Updated 2015-09-03
Users who lack Knowledge User license receive error when viewing previous Knowledge article versions
Some customers may have observed that users in their organization who do not have the Knowledge User license activated on their user record will receive Internal Server Error (-1912489766) when trying to view previous versions of Knowledge articles, even though they can view the current article version...
Fixed - Spring '15 ·Reported By 4 ·Updated 2015-09-03
Inline Editing Order Causes Unexpected Validation Error on Order Currency Field
Inline editing an Orders record can cause the following error at the Order Currency field: Error: • Order Currency: invalid currency code: • You must enter a value This only occurs in certain situations: - Not associated w/ Contract and only associated w/ Account - Order in Draft status -...
Fixed - Spring '15 ·Reported By 4 ·Updated 2015-09-03
If pre-requisites such as Visual Studio 2010 Tools for Office (VSTO) are not installed on the computer where SFO is deployed and a non-admin user tries to run the installer for SFO v2.5.x, the installation fails with the error below and then exits. It should prompt the user for admin credential during...
Fixed - Spring '15 ·Reported By 4 ·Updated 2015-09-03
Opportunity Splits gives error "Invalid Data Type" when Locale is English (South Africa)
Opportunity Splits gives error "Invalid Data Type" when Locale is English (South Africa)
Fixed - Spring '15 ·Reported By 4 ·Updated 2015-09-03
Error when deleting a custom object or field that is part of a managed package
An error occurs when deleting a custom object or field that is part of a managed package. The managed field deprecation feature has to be enabled in order for this issue to occur. R&D found that there is an issue with how the feature is interacting with the logic of the metadata.
Fixed - Spring '15 ·Reported By 4 ·Updated 2015-09-03
Lower custom field limit is being imposed in Group and Professional edition for Custom Settings.
Platform , Partner , Winter 14
Currently the Custom Settings object is being seen by the system as a normal custom object so the lower general custom field limit of 100 is being imposed rather than the documented 300 specific limit for custom settings.
Fixed - Spring '15 ·Reported By 4 ·Updated 2015-09-03
In some Organizations Users with "Customize Application" and "Manage Listviews" will receive an Internal Server Error when creating a queue.
Fixed - Spring '15 ·Reported By 3 ·Updated 2015-09-03
Draft Mail Approval fails with "Validation Errors While Saving Record(s)" error.
We may get the following error when we attempt to approve email draft sent from case feed. (Error) Validation Errors While Saving Record(s) There were custom validation error(s) encountered while saving the affected record(s). The first validation error encountered was "Too many retries of batch...
Fixed - Spring '15 ·Reported By 3 ·Updated 2015-09-03
Organization-Wide Default change from "Controlled By Parent" to "Private" on Contact entity is being ignored when Account has private OWD
Fixed - Spring '15 ·Reported By 3 ·Updated 2015-09-03
Private Chatter Message notification emails are not honoring formatting of original composed message
Line breaks in a Chatter Message are not honored in the notification email sent to the recipient specified in the private message.
Fixed - Spring '15 ·Reported By 3 ·Updated 2015-09-03
Internal server error when viewing some installed package
Some customers may notice they get an internal server error when viewing some old installed package. The error id is usually like the following: xxxxxxxx-yyyyyyyy(185554271) aaaaaaa-bbbbbbb(600581958)
Fixed - Spring '15 ·Reported By 3 ·Updated 2015-09-03
Customer Community user encounters Insufficient Privileges on Ideas Themes Listviews
In Communities, when a Customer Community user access any Ideas Themes Listviews they will encounter an Insufficient Privileges message
Fixed - Spring '15 ·Reported By 3 ·Updated 2015-09-03
When a user subscribes to a content record, they receive notification when any updates are made to that record. However if that record gets shared with another library but the user is not part of that library, than the user does not receive any subscription email. This impacts both regular and portal...
Fixed - Spring '15 ·Reported By 3 ·Updated 2015-09-03
Cannot add Order Products "ListPrice" field to related list on Orders
Users are unable to add the "ListPrice" field from Order Products object to the related list on Orders. The field is not available to select.
Fixed - Spring '15 ·Reported By 3 ·Updated 2015-09-03
Approval Process setup step6, search initial submitter doesn't work for "Role and Subordinates". Search by any search term returns no result. This affects orgs with > 2000 users.
Fixed - Spring '15 ·Reported By 3 ·Updated 2015-09-03
The rendering of the "Case Details" page breaks after updating the case using a Publisher action like, for example, the 'Change Status' or 'sending an email'. This only occurs with Legacy Case Feed Layouts (i.e. feed layouts created before Spring '14).
Fixed - Spring '15 ·Reported By 3 ·Updated 2015-09-03
Intermittently unable to access Apex jobs monitoring page with Internal Sever Error
When clicking Under Monitor->Apex Jobs sometimes you will see "Internal Server Error" "An internal server error has occurred An error has occurred while processing your request. The salesforce.com support team has been notified of the problem. If you believe you have additional information that...
Fixed - Spring '15 ·Reported By 3 ·Updated 2015-09-03
For Events. Salesforce1 events list view will display the GMT timezone date instead of the correct timezone for event date of logged in user. On Salesforce1 (browser-based one.app and native), users viewing scheduled activities set for later in the day may see those events shown with the next day...
Fixed - Spring '15 ·Reported By 3 ·Updated 2015-09-03
Unable to search for Users in communities despite sharing access being extended
Some customers may have observed that their community users aren't able to search for each other despite sharing access being extended. They can however access each other's profile/user record should they plug in the record id in the URL. R&D is aware and is working on a fix to address this is...
Fixed - Spring '15 ·Reported By 3 ·Updated 2015-09-03
Error when using compound address Fields in Formulas
Workflow , Metadata , Summer 14
Referencing a compound address in a Formula can cause an internal server error.
Fixed - Spring '15 ·Reported By 3 ·Updated 2015-09-03
Approval History reports not displaying full details
Analytics , Workflow , Summer 14
Some steps in approval history reports are not displaying data within the "Step Completed Date" and "Step Elapsed Days" columns.
Fixed - Spring '15 ·Reported By 3 ·Updated 2015-09-03
When running API queries on share tables (i.e. OpportunityShare), filtering on the target of a criteria-based sharing rule, never returns any results.
Fixed - Spring '15 ·Reported By 3 ·Updated 2015-09-03
Change status feed item is not generated when status field is changed via Workflow
Change status feed item is not generated when status field is changed via Workflow
Fixed - Spring '15 ·Reported By 3 ·Updated 2015-09-03
Ideas Comments Cannot be Edited in Service Cloud Console
Comments made on Ideas cannot be edited in the Service Cloud Console (SCC) even though they can be edited outside of SCC.
Fixed - Spring '15 ·Reported By 3 ·Updated 2015-09-03
In Case Feeds Standard Users are able to see the edit layout icon
Users without the Customize Application permission are able to see the Edit Layout icon.
Fixed - Spring '15 ·Reported By 3 ·Updated 2015-09-03
Force.com site customers getting cached "Down for maintenance" page though the site is working
Force.com site customers occasionally getting "Down for maintenance" page on the home page, though the site is running, and not down. If the users go to a different page on the same site, content is served without any problem. Alternatively, users can add a dummy request parameter to get around the cached...
Fixed - Spring '15 ·Reported By 2 ·Updated 2015-09-03
Comments are not being shown in feed for threads with "Best Answer" selected.
Chatter , Service , Communities
In Chatter questions when the "Best Answers is selected the comments will not be shown in the feed for that thread. If user goes directly to the question it will populate all the answers within the thread. This seems to be an intermittent issue and occurs throughout all browsers.
Fixed - Spring '15 ·Reported By 2 ·Updated 2015-09-03
Adding a filter to a custom report type on articles may cause the report to Gack
if you have a customer report type on articles, and you add a specific filter (filtering on the rejecting contributors name) the report may cause an error. The error you will receive will appear as follows: Error ID: 186205333-354201 (759830735)
Fixed - Spring '15 ·Reported By 2 ·Updated 2015-09-03
Patch org creation fails sometimes when multicurrency is enabled
Patch org creation fails when multicurrency is enabled. Admin get failure email with an error id: Your requested patch development organization was created, but we were unable to set up your package for development. Contact Salesforce Support and provide the following information to complete the setup...
Fixed - Spring '15 ·Reported By 2 ·Updated 2015-09-03
Developer Console - Checkpoints showing wrong data
When checkpoints are used in developer console and checkpoint is added, say, in an if statement where it shouldn't reach for current iteration, checkpoint is still reaching that point.
Fixed - Spring '15 ·Reported By 2 ·Updated 2015-09-03
Case Feed Highlights Panel is blank in Console when there is a Subtab Top Sidebar Custom Component.
Fixed - Spring '15 ·Reported By 2 ·Updated 2015-09-03
When attempting to rename the report using metadata api, below error is received: "Data category filters are only available on reports with Knowledge Article Versions"
Fixed - Spring '15 ·Reported By 2 ·Updated 2015-09-03
Marking a field as an external id or unique fails.
When attempting to mark a field as unique or as an external id the user receives an email: Your request to build an index by using either an external ID or a uniqueness attribute on the following field did not succeed: fieldname This can occur if there is a high amount of activity on this object at...
Fixed - Spring '15 ·Reported By 2 ·Updated 2015-09-03
When editing a Person record, the renamed Suffix and Middle Name fields don't turn up as expected
Middle Name and Suffix Fields are available in person objects so that you can better represent the name of a person who’s associated with a record. More about this feature: https://help.salesforce.com/apex/HTViewSolution?urlname=Middle-Name-and-Suffix-Fields&language=en_US An issue has been reported...
Fixed - Spring '15 ·Reported By 2 ·Updated 2015-09-03
Package upload and package install count spanning references for those components which are inactive, but should only consider active components.
Fixed - Spring '15 ·Reported By 2 ·Updated 2015-09-03
Dynamic value for 'disabled' parameter for <apex:tab> causes the page to throw Internal Server Error
When dynamic binding is used for 'disabled' parameter for <apex:tab> , the method calls on buttons/links etc in the Visualforce page contained in the tab throw Internal Server Error on click.
Fixed - Spring '15 ·Reported By 2 ·Updated 2015-09-03
Unable to delete an attached Solution from a Case record from Solutions Related List
Unable to delete an attached Solution from a Case record from Solutions Related List
Fixed - Spring '15 ·Reported By 2 ·Updated 2015-09-03
IE7: Spring'15 Logo Not Visible
Spring'15 Logo is not shown when we use IE7(also possibly IE8/IE10 Compatibility Mode).
Fixed - Spring '15 ·Reported By 1 ·Updated 2015-09-03
Reports using "My Team and My Team's Account Teams" scope perform poorly
When selecting to use the "My Team and My Team's Account Teams" view scope on reports, the performance encountered when the report runs suffers.
Fixed - Spring '15 ·Reported By 1 ·Updated 2015-09-03
Environment Hub does not permit the creation of Group Edition environment
Selecting to create a Group Edition environment through the Environment hub does not result in the appropriate edition being defined on the generated environment.
Fixed - Spring '15 ·Reported By 1 ·Updated 2015-09-03
When assigning articles for translation to 2+ languages and then exporting them via the Export Articles for Translation tool, the resulting zip file's .htm file for rich text areas (RTA) fields containing images does not properly maintain the src attribute within the image's HTML. This may cause images...
Fixed - Spring '15 ·Reported By 1 ·Updated 2015-09-03
When the "Group Tasks" activity setting is disabled, the Task's Assigned To field lookup's search window still displays the Multiple Users tab when creating a new task associated to a Lead or Contact.
Fixed - Spring '15 ·Reported By 1 ·Updated 2015-09-03
Within the standard Community Designer the image within the Layout is not being displayed and shows an error. When you return to the home page where the image displays the error message is also retained. Error example: {"categoryName":"**","dataCategoryImageUrl":"/s/All-w.jpg","windowSize":1190}...
Fixed - Spring '15 ·Reported By 1 ·Updated 2015-09-03
A scheduled job was terminated due to the restart of the app server and it was not retried
During the maintenance window or an app server was reboot, a scheduled batch apex was killed and it did not retry. From the UI->Scheduled job showed the job was started but the batch apex job did not actually start.
Fixed - Spring '15 ·Reported By 1 ·Updated 2015-09-03
When converting a Lead and choosing a new Owner for the Account & Opportunity, Converting user retains R/W access to Opportunity
Fixed - Spring '15 ·Reported By 1 ·Updated 2015-09-03
URLFOR in a managed package returns an invalid URL when the page has been overridden by the customer
Visualforce page in managed package that uses URLFOR() function to obtain the URL of an Account Visualforce override results in “URL No Longer Exists”. Examining the generated URL from the URLFOR() function allows us to see the managed package namespace is per-appended to the URL as follows : https://<managed_package_namespace>.na17.visual.force.com/apex/testaccount The...
Fixed - Spring '15 ·Reported By 1 ·Updated 2015-09-03
[Knowledge in Console] <em> tag exposed when hover over to article title at Knowledge footer
There is an issue at this time where an HTML tag displays over a Knowledge article title when the setting 'Highlight relevant article text within search results' is used.
Fixed - Spring '15 ·Reported By 1 ·Updated 2015-09-03
Internal Server Error when loading list of followed Tasks or Events
Some customers may have observed that some users experience an internal server error message when trying to view tasks they are following. This occurs from the Overview tab of the user's Chatter profile. NOTE: This issue requires that both "Allow Users to Relate Multiple Contacts to Tasks and Events"...
Fixed - Spring '15 ·Reported By 1 ·Updated 2015-09-03
Internal server error when modifying a package license in LMA
Some partners may experience an internal server error when modifying a package license in their LMO. The error id mostly is xxxxxxxxxxxx-yyyyy(15661003640). This is because the subscriber has uninstalled the package, but the license was not updated by LMA to "uninstalled" status.
Fixed - Spring '15 ·Reported By 1 ·Updated 2015-09-03
Search , User Interface , Service Cloud Console , Winter 15
If a user performs a search while using the Service Cloud console in an org with Divisions enabled and attempts to set the search options on the results page they will find that the top part of the pop-up is not visible as it renders below the tab bar along the top.
Fixed - Spring '15 ·Reported By 1 ·Updated 2015-09-03
Data Exports processing on the cs2 sandbox instance.
Due to an unintended change data exports have begun processing on the cs2 sandbox instance. This can result in users being notified of completed data exports from sandboxes on that instance where one was requested or error emails if one was requested by a user that is now inactive. R&D is currently...
Fixed - Spring '15 ·Reported By 1 ·Updated 2015-09-03
Unable to change encoding to UTF- 8 on Custom Web Tabs.
Some customers have observed that they are unable to change the encoding on custom web tabs to UTF-8,. For example if a web tab was created with an encoding of "General US & Western Europe (ISO-8859-1, ISO-LATIN-1"and later edited to change the encoding to UTF-8, on save the web tab detail page would...
Fixed - Spring '15 ·Reported By 1 ·Updated 2015-09-03
Error when attempting to create a patch org
There is an issue at this time where a developer will receive an error ending -2060118988 when attempting to create a patch org. We are working on resolving this issue. In the meantime, if you encounter an error similar to this when creating a patch org, please contact support and reference this...
Fixed - Spring '15 ·Reported By 1 ·Updated 2015-09-03
Hovering on milestone feed items results to Internal Server Error
Case Milestone entity is not Chatter-Hover enabled, and so when a user hovers a mouse over a case milestone feed item, the hover displays "An internal server error has occurred".
Fixed - Spring '15 ·Reported By 1 ·Updated 2015-09-03
Viewers can change the permission of access to the files uploaded in Communities/Internal Org
Chatter , Content and Files , Communities
Some customers may have observed that users can change the permission of uploaded files from “Viewers” to “No Access”. This behavior has been observed both in Communities as well as the Internal Org
Fixed - Spring '15 ·Reported By 1 ·Updated 2015-09-03
Apex Trigger on TopicAssignment delete is not fired when Topic is deleted
When a Topic is deleted, it is added to queue to be deleted later. When the Automated Process picks up the deletion, it deletes all TopicAssignments and then it deletes the Topic. Delete triggers on TopicAssignment are not executed. Also, there is no way in Delete triggers for Topic to figure out...
Fixed - Spring '15 ·Reported By 1 ·Updated 2015-09-03
Some file types not displayed correctly in Content search tab.
Some types of files are not parsed correctly by the search engine, this results in them being incorrectly displayed in the Content search tab. Example: .M4V files are separated into M 4 V as separate filters under the File Type section of Content search.
Fixed - Spring '15 ·Reported By 1 ·Updated 2015-09-03
Adding an action to unmanaged package produces an error when installing in target org. Making the package managed produces no error.
Fixed - Spring '15 ·Reported By 1 ·Updated 2015-09-03
Date format for Latvia locale is incorrect
Our current Latvian date format is incorrect. When you change your locale to Latvia, date format displays as YYYY.DD.MM that is incorrect.
Fixed - Spring '15 ·Reported By 1 ·Updated 2015-09-03
Unable to upgrade package due to data.com conflict
There are certain packages that cant be upgraded in orgs with data.com enabled. If there is a custom field on the account or contact object the data.com feature reviews and throws an error during upgrade.
Fixed - Spring '15 ·Reported By 1 ·Updated 2015-09-03
Community users without Knowledge One perm cannot access Knowledge home
Some users have observed that they get the following error message when logging in as community users whose default tab is set to Articles: Insufficient Privileges You do not have the level of access necessary to perform the operation you requested. Please contact the owner of the record or your...
Fixed - Spring '15 ·Reported By 1 ·Updated 2015-09-03
Description field for Custom Setting not translated
The 'Description' field on Custom Settings is not translated to non-English languages.
Fixed - Spring '15 ·Reported By 1 ·Updated 2015-09-03
Writing invalid action syntax such as "{!$Action.Lead.New.SomeValue}" does not cause a compile error
This appears to be a side effect how the VF compiler parses $Action syntax: According to our official salesforce.com documentation the structure of global action syntax follows the following format: https://help.salesforce.com/HTViewHelpDoc?id=dev_understanding_global_variables.htm&language=en_US...
Fixed - Spring '15 ·Reported By 1 ·Updated 2015-09-03
Portal Roles created when Merging Account Records containing only HVCP contacts
Portal , Sales and Marketing , Sharing
When merging account containing HVCP contacts only we create portal roles.
Fixed - Spring '15 ·Reported By 1 ·Updated 2015-09-03
Internal Server Error when trying to enable Opportunity Splits - Error Id contains: (1518124875)
An internal server error with stacktrace id 1518124875 (number between parenthesis) may appear when trying to enable Opportunity Splits.
Fixed - Spring '15 ·Reported By 0 ·Updated 2015-09-03
unable to define multiple Non-English Duplicate Rules ("Invalid Data: Rule name must be unique")
When we attempt to define multiple non-English multi-byte Duplicate Rules, it fails with Rule Unique violation. No issue with English name.
Fixed - Spring '15 ·Reported By 0 ·Updated 2015-09-03
Synonym metadata API may miss groups of default dictionary
Groups and Terms of Default Dictionary are not retreived by Metadata API for SynonymDictionary
Fixed - Spring '15 ·Reported By 0 ·Updated 2015-09-03
Facebook Auth. Provider uses default Facebook API version
When using Facebook as an external service provider to log in to Salesforce, the version of the API used for the Auth. Provider is the same version as your Facebook application. If you want to use a different version of the API, you can use the OpenID Connect Auth.
Fixed - Spring '15 ·Reported By 0 ·Updated 2015-09-03
Validation rule error message gets truncated in Case Feed
Platform , Service , Winter 15
Validation Rule error messages in the case feed get truncated.
Fixed - Spring '15 ·Reported By 0 ·Updated 2015-09-03
Chatter Approval posts follow this format: "UserA requested approval for this Object-Name from UserB." The demonstrative *this* is not accounting for different Object genders when you're seeing the feed in a language other than English.
Fixed - Spring '15 ·Reported By 0 ·Updated 2015-09-03
Internal Server Error when using Data repeaters in Site.com Studio
Internal Server Error is received when trying to add data repeaters in Site.com
Fixed - Spring '15 ·Reported By 0 ·Updated 2015-09-03
Insufficient Privileges accessing "Rename Tabs and Labels"
"Rename Tabs and Labels" does not work - users receive "insufficient privileges" errors when trying to access - if "Networks Enabled" is disabled for an org.
Fixed - Spring '15 ·Reported By 0 ·Updated 2015-09-03
If approval process is defined on EmailMessage, and a user submits an email from case feed quick publisher action for approval, and then pulls up the email again, the email's ToAddress appears twice.
Fixed - Spring '15 ·Reported By 0 ·Updated 2015-09-03
Opportunity Split owner does not update
API , Sales and Marketing , Spring 14
If as user attempts to update Opportunity owners through the api and any of the records in a batch fail due to a validation rule other records in that batch that updated their owner's successfully will not have the related opportunity split owner to the new owner as well as expected.
Fixed - Spring '15 ·Reported By 0 ·Updated 2015-09-03
Using IE8 certain buttons will not work if they use srcUp
When using the service cloud console certain buttons such as the cancel button will not work if these buttons use the scrUp method. To verify if this bug affects you: 1. Right click on the button that is not working 2. Click on 'Inspect Element' 3. Search for scrUp in the code This will...
Fixed - Spring '15 ·Reported By 0 ·Updated 2015-09-03
Help text does not fit in the balloon box in Search Options page within the Service Console
When using the Service Console, the Help Text when using Search Options doesn't fit within the balloon box.
Fixed - Spring '15 ·Reported By 0 ·Updated 2015-09-03
Visualpage code does not work in Communities via Salesforce1 (inline VF or MDP action)
Customers will notice a difference in behavior when using Salesforce1 on Communities. This specific issue stems from Visualforce page use via inline VF code or MDP action. Customers/Users may see error message: You can't view this page, either because you don't have permission or because the...
Fixed - Spring '15 ·Reported By 15 ·Updated 2015-06-30
Approval Requests Tab in Salesforce1 iOS native/one.app not working
Approvals tab is blank in the downloadable (hybrid) application for iOS and receives a server error when accessed through the one.app browser.
Fixed - Spring '15 ·Reported By 13 ·Updated 2015-06-30
Salesforce1 - Product Lookup does not match Opportunity Currency
In Salesforce1, the Product Lookup field is not filtering by the Opportunity Currency and as such will throw an error: field integrity exception: Pricebook EntryID, unknown version 3.0 and higher must specify Pricebook entry.
Fixed - Spring '15 ·Reported By 1 ·Updated 2015-06-30
If we have Picklist Values with "<" , ">", "&" or an apostrophoe Character, they are displayed as "<" , ">", "&" and "'" respectively and you cannot select any value containing these characters.
Fixed - Spring '15 ·Reported By 5 ·Updated 2015-04-08
External (Partner) Users Receiving Notification of Private Comments
Partner Community User with Case ownership is receiving notification of Private case comments. Email notification contains Internal link to case record, which cannot be accessed from within the Community. ----------------------------------------------------------------------------------------------------------------...
Fixed - Spring '15 ·Reported By 2 ·Updated 2015-03-25
After contributing a file to a Content Library the owner and System Administrators do not have edit abilities on the associated File document.
Fixed - Spring '15 ·Reported By 1 ·Updated 2015-02-10
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