Salesforce Known Issues
Trailblazer Community

"Resource's territory date overlap with another territory date" error when booking a shift in another territory

work.com

"Resource's territory date overlap with another territory date" error when booking a shift in another territory

In Review ·Reported By 9 ·Updated 3 days ago

Custom Lightning Web Components are Incompatible with Lighting Web Security Framework

work.com , Lightning

The Work.com custom components contained in the Employee Workspace managed package are incompatible with the Spring ‘22 Lightning Web Security framework. These custom components are not operable in the Employee Workspace and Employee Service template and themes.

In Review ·Reported By 0 ·Updated 10 days ago

Employee-User set up issues

work.com

Salesforce is currently investigating a BUG that causes behavioral issues within the Employee User Settings in Setup.

In Review ·Reported By 1 ·Updated 17 days ago

Unable to upload the package because the deleted field is referencing the retired feature(legacy Work.com).

AppExchange , Platform , Custom Objects , Metadata , Sandbox , work.com , Spring 22

While uploading the package with the components having deleted legacy work.com dependency like Goals, metrics , the package upload may get failed with the following error This package references a deleted component that is dependent on a disabled feature. Component Name: completion , Component...

Fixed - Summer '22 ·Reported By 11 ·Updated 2022-04-05

Unable to Create Quick Action on Employee Object

work.com

When attempting to create an 'Update A Record' quick action on the Employee object an error message is received as shown below: "Validation Error While Saving Record. There were custom validation error(s) while saving the affected record(s)The first validation error encountered was 'Target Object:...

Fixed - Summer '22 ·Reported By 1 ·Updated 2022-03-15

When searching for Workspace Apps, the contextual search icon doesn’t open search

work.com

In an Employee Workspace site’s Apps tab, clicking on the contextual search icon doesn’t open the search field.

In Review ·Reported By 1 ·Updated 2022-02-16

New Person Account is created upon Employee update ((Employee Number field) is updated)

API , work.com , Premier Apps , Health Cloud , Winter 22

EmployeeNumber field on the Employee object is mapped to HealthCloudGA__SourceSystemId__pc on the Person Account field. When EmployeeNumber field is modified on an Employee record, the change is not carried over to the corresponding Person Account record. A duplicate Person Account record is...

In Review ·Reported By 0 ·Updated 2022-02-15

Site users not able to create Work orders which have Work type with Skills Requirement/Product Required associated with them

work.com

Site users not able to create Work orders which have Work type with Skills associated with them Actual Result : Insert failed. First exception on row 0; first error: FIELD_INTEGRITY_EXCEPTION, field integrity exception (Guest users cannot be record owners.): [] Expected Result : WorkOrder...

Fixed - Spring '21 ·Reported By 12 ·Updated 2022-02-10

Queue Management Controller does not allow-list LocationWaitlist

work.com

When clicking on a queue in queue management users will see a something we wrong error message

Fixed - Summer '22 ·Reported By 0 ·Updated 2022-02-10

Can’t create new Chatter groups from my Workspace site

work.com

On an Employee Workspace site page that has a Chatter Group list view, clicking the New button doesn’t do anything.

In Review ·Reported By 0 ·Updated 2022-02-10

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