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Known Issues · sfi Communication Cloud - Express Application suites

New Asset reference ids generated while creating sub-orders

sfi Communication Cloud - Express Application suites

New Asset reference ids generated while creating sub-orders

In Review ·Reported By 0 ·Updated 2 days ago

Vlocity rule 'Auto Remove' does not refresh the ESM UI

sfi Communication Cloud - Express Application suites

When an "auto remove" vlocity rule fires, the target product should be removed from the UI. It works fine when products are at the same level or N-1 but it fails if you have this structure: Offer - ChildA (SubChild1 is auto added/removed depending on an attribute value) - SubChild1The product is...

In Review ·Reported By 0 ·Updated 2 days ago

ESM Cart doesn't Refresh automatically on delete rules

API , sfi Communication cloud - Cart API , sfi Communication Cloud - Express Application suites , Industries Cloud-Other

After adding 2 incompatible products(managed via Vlocity rules and Product relationship) in the ESM cart, we see a message that these products can’t be added together. We then delete one of the products but the message is still present and only disappear after we refresh the screen.

In Review ·Reported By 2 ·Updated 6 days ago

Product deletion from "Summary" tab in ESM is not working

sfi Communication cloud - Cart API , sfi Communication Cloud - DC API , sfi Communication Cloud- EPC , sfi Communication Cloud - Express Application suites

We are facing issues while deleting items from the ESM cart summary page. In ESM Cart “Summary” tab, deleting a product doesn’t work, the product is still there after refreshing the page.

In Review ·Reported By 1 ·Updated 6 days ago

When user remove discount, Quote Pricing(Discounts) Records are not getting deleted on edit of product(which has discount) from summary

sfi Communication Cloud - Express Application suites

When user remove discount, Quote Pricing(Discounts) Records are not getting deleted on edit of product(which has discount) from summary

In Review ·Reported By 0 ·Updated 6 days ago

ESM Cart Summary- Child items are linked to incorrect parent offer

sfi Communication Cloud - Express Application suites

In ESM Cart Summary- Child items are linked to incorrect parent offer when parent offers are virtual products

In Review ·Reported By 0 ·Updated 6 days ago

One Time price is not being displayed for optional child products in ESM cart.

sfi Communication cloud - Cart API , sfi Communication Cloud- EPC , sfi Communication Cloud - Express Application suites

When viewing the list of possible child's to add to a cart product, their One Time price is not being displayed. But after adding the child product in to the cart the One Time price is being displayed.

In Review ·Reported By 1 ·Updated 7 days ago

No distinction/space between Product name and Product description

sfi Communication Cloud - Express Application suites

In ESM Summary screen for Product Name and Product Description when the Product Name is large then there is no space between the description and name.

In Review ·Reported By 0 ·Updated 8 days ago

Total price is not modified when we delete members from a group or locations table

sfi Communication Cloud - Express Application suites

When we configure a service in ESM, then assign it to a location and we select a Group that we have created, a price is totalitarized in summary. If we delete it, price and quantity doesn't change in summary.

In Review ·Reported By 0 ·Updated 9 days ago

ESM : Context rules not working for Products when rules are based on Quote fields

sfi Communication Cloud - Express Application suites

ESM : Context rules not working for Products when rules are based on Quote fields

In Review ·Reported By 0 ·Updated 12 days ago

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