Salesforce Known Issues
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Known Issues · myTrailhead

myTrailhead Show all custom filters in dropdown (some are missing)


Some customers might observe an issue where Roles & Levels not Displaying on the content.

In Review ·Reported By 1 ·Updated 13 days ago

myTrailhead - Modules Not Appearing in Published Trails

myTrailhead , Trailhead

There is an isolated edge case where a published module will not display on a trail, even though it will appear under the Modules tab. Depending on the order you add a trail or a module to a release manifest, you may encounter a different behavior with the module showing up in a trail upon publication....

In Review ·Reported By 5 ·Updated 14 days ago

Trail Tracker Permissions error: No create or update access to a field

myTrailhead , Trailhead

When viewing the Debug Log report, the user encounters an error such as: Permissions error: No create or update access for the trailheadapp__Avatar__c field on trailheadapp__Trailhead_User_Data__c object. This is due to a change in schema where the Trail Tracker integration user doesn't have access...

In Review ·Reported By 62 ·Updated 2021-06-30

Unable to Schedule Trail Tracker Sync job between 12:01 AM (00:01) to 12:59 AM (00:59)


While scheduling a new Trail Tracker sync job between 12:01 AM (00:01) to 12:59 AM (00:59), you may see an error "The Trailhead Synchronization task is already scheduled to run daily. You can delete this job "Trailhead Reporting" from the scheduled Jobs page and reschedule it"

In Review ·Reported By 3 ·Updated 2021-06-16

Copy / paste images from Word & Quip to Trailmaker is not working


Customers might observe when Copy/paste images from Word & Quip to Trailmaker is not working as expected this is happening in preview and publish mode.

In Review ·Reported By 3 ·Updated 2021-06-09

Trail Tracker Trailhead Assigner permission set has no debug logs perms on Work ID

myTrailhead , Trailhead

The customers might see an issue where no logs are getting captured or recorded when a non-admin user is assigning Trailmix to the other Users. The debug log report does not show any entry for such transaction even if it fails or gets processed.

In Review ·Reported By 0 ·Updated 2021-05-28

myTrailhead - Direct url to content returns users to home page - Salesforce Identity for myTrailhead

myTrailhead , Trailhead

This only affects customers that have chosen Identity for myTrailhead. Unauthenticated users that execute a myTrailhead URL with is directed to a trail, module, or unit are inadvertently directed to the home page. If the user is authenticated, and then executes a link execute a myTrailhead url...

In Review ·Reported By 7 ·Updated 2021-05-26

myTrailhead error: There's a problem with the JSON

myTrailhead , Spring 21

The customers might be facing this error There's a problem with the JSON when trying to add modules and trails into a release and checking the health of myTrailhead content this happens when they use the uploaded image instead of URL which is a new feature for myTrailhead. https://help.salesforce...

Fixed ·Reported By 8 ·Updated 2021-05-18

myTrailhead Earn More Badges button click returns 404 error


Some customer may have observed an issue on myTrailhead After completing a custom myTrailhead module via a Trailmix, the user clicks on the standard "Earn More Badges" button but get a 404 error.

In Review ·Reported By 1 ·Updated 2021-03-02

Trail Tracker app for myTrailhead displays Rank and Icon in Spanish as Rango and Icono

Packaging , Lightning , myTrailhead , Trailhead

When Trail Tracker is in English there're 2 labels ("Rank" in TrailheadUserData and "Icon" in Badge) that are in Spanish.

In Review ·Reported By 1 ·Updated 2021-03-01

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