Salesforce Known Issues
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Known Issues · myTrailhead

Trail Tracker Permissions error: No create or update access to a field

myTrailhead , Trailhead

When viewing the Debug Log report, the user encounters an error such as: Permissions error: No create or update access for the trailheadapp__Avatar__c field on trailheadapp__Trailhead_User_Data__c object. This is due to a change in schema where the Trail Tracker integration user doesn't have access...

In Review ·Reported By 69 ·Updated Today

myTrailhead - Modules Not Appearing in Published Trails

myTrailhead , Trailhead

There is an isolated edge case where a published module will not display on a trail, even though it will appear under the Modules tab. Depending on the order you add a trail or a module to a release manifest, you may encounter a different behavior with the module showing up in a trail upon publication....

In Review ·Reported By 9 ·Updated 4 days ago

Unable to add/assign Permission set group to users when Content Collections exist


Permission Set Group(PSG) assignment fails when Content Collections are present. When no Content Collections are selected from Sales Enablement Permission Set(PS), then PSG can be assigned to the user without any issue

In Review ·Reported By 5 ·Updated 7 days ago

Trail Tracker Trailhead Assigner permission set has no debug logs perms on Work ID

myTrailhead , Trailhead

The customers might see an issue where no logs are getting captured or recorded when a non-admin user is assigning Trailmix to the other Users. The debug log report does not show any entry for such transaction even if it fails or gets processed.

In Review ·Reported By 4 ·Updated 13 days ago

Broken badge icons in badge record and user profile

myTrailhead , Trailhead

Some customers might have observed that the myTrailhead badges are showing up as Broken Link on profiles and Badges post running sync with Trail Tracker App, This issue has been caused post Trail Tracker upgrade to version 3.5.

In Review ·Reported By 15 ·Updated 18 days ago

Accessibility: Trailmixes in Trailhead do not provide a meaningful sequence

myTrailhead , Disability and Product Accessibility

When reviewing the Trailmixes within myTrailhead, the Trailmix name should be provided before any details of the Trailmix. Currently they do not provide a meaningful sequence. The heading of the Trailmix should be announced before any details of the Trailmix.

In Review ·Reported By 0 ·Updated 24 days ago

A User's Trailmix Progress is Eventually Consistent Resulting in Inconsistent Reporting

myTrailhead , Trailhead

Trailmixes solve the problem of how to enable anyone with access to Trailhead or myTrailhead to group learning content to help create journeys that make other people more successful. Although anyone can create a Trailmix, the ability to assign and report on a user’s progress with a Trailmix is done exclusively...

In Review ·Reported By 13 ·Updated 2022-11-02

Some customers receiving 404 error when accessing the Releases and /or Settings tab in Trailmaker


Some customers receiving 404 error when accessing Releases and/or Settings tab in Trailmaker while still being able to access the Content tab successfully.

In Review ·Reported By 15 ·Updated 2022-10-28

myTrailhead Earn More Badges button click returns 404 error


Some customer may have observed an issue on myTrailhead After completing a custom myTrailhead module via a Trailmix, the user clicks on the standard "Earn More Badges" button but get a 404 error.

In Review ·Reported By 2 ·Updated 2022-10-25

Black bars appear on myTrailhead and Trailhead videos when video module is added in Learning Paths.

myTrailhead , Trailhead

When a myTrailhead and Trailhead module containing video is added to Learning Paths, a Black Bar appears on top and bottom of the video.

In Review ·Reported By 1 ·Updated 2022-09-30

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