Salesforce Known Issues
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Known Issues · myTrailhead

myTrailhead Earn More Badges button click returns 404 error


Some customer may have observed an issue on myTrailhead After completing a custom myTrailhead module via a Trailmix, the user clicks on the standard "Earn More Badges" button but get a 404 error.

In Review ·Reported By 1 ·Updated 4 days ago

myTrailhead - Direct url to content returns users to home page - Salesforce Identity for myTrailhead

myTrailhead , Trailhead

This only affects customers that have chosen Identity for myTrailhead. Unauthenticated users that execute a myTrailhead URL with is directed to a trail, module, or unit are inadvertently directed to the home page. If the user is authenticated, and then executes a link execute a myTrailhead url...

In Review ·Reported By 6 ·Updated 5 days ago

Trail Tracker app for myTrailhead displays Rank and Icon in Spanish as Rango and Icono

Packaging , Lightning , myTrailhead , Trailhead

When Trail Tracker is in English there're 2 labels ("Rank" in TrailheadUserData and "Icon" in Badge) that are in Spanish.

In Review ·Reported By 1 ·Updated 5 days ago

myTrailhead - Modules Not Appearing in Published Trails

myTrailhead , Trailhead

There is an isolated edge case where a published module will not display on a trail, even though it will appear under the Modules tab. Depending on the order you add a trail or a module to a release manifest, you may encounter a different behavior with the module showing up in a trail upon publication....

In Review ·Reported By 4 ·Updated 9 days ago

Trail Tracker Permissions error: No create or update access to a field

myTrailhead , Trailhead

When viewing the Debug Log report, the user encounters an error such as: Permissions error: No create or update access for the trailheadapp__Avatar__c field on trailheadapp__Trailhead_User_Data__c object. This is due to a change in schema where the Trail Tracker integration user doesn't have access...

In Review ·Reported By 57 ·Updated 18 days ago

myTrailhead - Trail Tracker Sync should truncate Badge__c.Description__c field to <255 characters


myTrailhead - Trail Tracker Sync fails with the error "trailheadapp__Description__c - Description: data value too large." when a badge description is greater than 255 characters. A debug log entry is logged for the corresponding error. The known issue is created to make sure that the sync succeeds with...

In Review ·Reported By 11 ·Updated 2021-01-29

Trailmix is marked as overdue even when completed

myTrailhead , Trailhead , Spring 20

Trailmix is marked as overdue even when completed.

In Review ·Reported By 9 ·Updated 2021-01-26

Archived Content Filters Do Not Display in Trail Tracker

myTrailhead , Trailhead

There is an isolated edge case where archived content, whether it’s for Trailhead or myTrailhead, will no longer display product, level, or role filters within Trail Tracker. This impacts Trails, Modules, and Projects archived on Trailhead and myTrailhead. In cases where products, levels, or roles...

In Review ·Reported By 0 ·Updated 2021-01-15

myTrailhead uploaded content images are swapped around or collide


When adding content to a new release, the content looks fine. However in the Preview of that release, the pictures are swapped around.

In Review ·Reported By 1 ·Updated 2020-09-10

Trailhead / myTrailhead Next Module Link Sometimes Skips Modules in a Trail

myTrailhead , Trailhead

After finishing a module in a trail, if a user clicks the 'Next Module' link under the completed challenge, it skips the next incomplete module and navigates the user to a different incomplete module in the trail. Sometimes it skips one module, sometimes it skips >1 module. This happens sporadically...

In Review ·Reported By 4 ·Updated 2020-07-01

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