Salesforce Known Issues
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Known Issues · myTrailhead

myTrailhead - Modules Not Appearing in Published Trails

myTrailhead , Trailhead

There is an isolated edge case where a published module will not display on a trail, even though it will appear under the Modules tab. Depending on the order you add a trail or a module to a release manifest, you may encounter a different behavior with the module showing up in a trail upon publication....

In Review ·Reported By 7 ·Updated 2 days ago

A User's Trailmix Progress is Eventually Consistent Resulting in Inconsistent Reporting

myTrailhead , Trailhead

Trailmixes solve the problem of how to enable anyone with access to Trailhead or myTrailhead to group learning content to help create journeys that make other people more successful. Although anyone can create a Trailmix, the ability to assign and report on a user’s progress with a Trailmix is done exclusively...

In Review ·Reported By 0 ·Updated 9 days ago

Trail Tracker Permissions error: No create or update access to a field

myTrailhead , Trailhead

When viewing the Debug Log report, the user encounters an error such as: Permissions error: No create or update access for the trailheadapp__Avatar__c field on trailheadapp__Trailhead_User_Data__c object. This is due to a change in schema where the Trail Tracker integration user doesn't have access...

In Review ·Reported By 63 ·Updated 10 days ago

Trail Tracker Trailhead Assigner permission set has no debug logs perms on Work ID

myTrailhead , Trailhead

The customers might see an issue where no logs are getting captured or recorded when a non-admin user is assigning Trailmix to the other Users. The debug log report does not show any entry for such transaction even if it fails or gets processed.

In Review ·Reported By 2 ·Updated 11 days ago

Accessibility: Trailmixes in Trailhead do not provide a meaningful sequence

myTrailhead , Disability and Product Accessibility

When reviewing the Trailmixes within myTrailhead, the Trailmix name should be provided before any details of the Trailmix. Currently they do not provide a meaningful sequence. The heading of the Trailmix should be announced before any details of the Trailmix.

In Review ·Reported By 0 ·Updated 17 days ago

Broken badge icons in badge record and user profile

myTrailhead , Trailhead

Some customers might have observed that the myTrailhead badges are showing up as Broken Link on profiles and Badges post running sync with Trail Tracker App, This issue has been caused post Trail Tracker upgrade to version 3.5.

In Review ·Reported By 12 ·Updated 2021-12-15

[Today] Profile Picture Doesn't Load in Safari Browser

Mobile , myTrailhead , Summer 21

Some customers might have observed the Profile picture on Today's page doesn't Load in Safari Browser for myTrailhead customers. Note: This impacts Mobile IOS Safari as well.

No Fix ·Reported By 1 ·Updated 2021-12-07

Trailhead Go App: When user enters specific custom org, new browser window pops up

Authentication , myTrailhead , Trailhead

When we are trying to login to myTrailhead in Trailhead GO mobile app,we able to login successfully but App prompts me to log in to the Trailhead GO app on the top of the screen.

No Fix ·Reported By 0 ·Updated 2021-12-01

Copy / paste images from Word & Quip to Trailmaker is not working


Customers might observe when Copy/paste images from Word & Quip to Trailmaker is not working as expected this is happening in preview and publish mode.

In Review ·Reported By 6 ·Updated 2021-11-26

Table Unit overlaps with the menu on the right (myTrailhead)


Customers might see an issue where the Table Unit overlaps with the menu on the right (myTrailhead).

In Review ·Reported By 1 ·Updated 2021-11-12

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