Salesforce Known Issues
Trailblazer Community

Known Issues · myTrailhead

Trail Tracker Permissions error: No create or update access to a field

myTrailhead , Trailhead

When viewing the Debug Log report, the user encounters an error such as: Permissions error: No create or update access for the trailheadapp__Avatar__c field on trailheadapp__Trailhead_User_Data__c object. This is due to a change in schema where the Trail Tracker integration user doesn't have access...

In Review ·Reported By 61 ·Updated 4 days ago

Unable to Schedule Trail Tracker Sync job between 12:01 AM (00:01) to 12:59 AM (00:59)


While scheduling a new Trail Tracker sync job between 12:01 AM (00:01) to 12:59 AM (00:59), you may see an error "The Trailhead Synchronization task is already scheduled to run daily. You can delete this job "Trailhead Reporting" from the scheduled Jobs page and reschedule it"

In Review ·Reported By 3 ·Updated 2021-03-31

myTrailhead - Direct url to content returns users to home page - Salesforce Identity for myTrailhead

myTrailhead , Trailhead

This only affects customers that have chosen Identity for myTrailhead. Unauthenticated users that execute a myTrailhead URL with is directed to a trail, module, or unit are inadvertently directed to the home page. If the user is authenticated, and then executes a link execute a myTrailhead url...

In Review ·Reported By 6 ·Updated 2021-03-16

myTrailhead Earn More Badges button click returns 404 error


Some customer may have observed an issue on myTrailhead After completing a custom myTrailhead module via a Trailmix, the user clicks on the standard "Earn More Badges" button but get a 404 error.

In Review ·Reported By 1 ·Updated 2021-03-02

Trail Tracker app for myTrailhead displays Rank and Icon in Spanish as Rango and Icono

Packaging , Lightning , myTrailhead , Trailhead

When Trail Tracker is in English there're 2 labels ("Rank" in TrailheadUserData and "Icon" in Badge) that are in Spanish.

In Review ·Reported By 1 ·Updated 2021-03-01

myTrailhead - Modules Not Appearing in Published Trails

myTrailhead , Trailhead

There is an isolated edge case where a published module will not display on a trail, even though it will appear under the Modules tab. Depending on the order you add a trail or a module to a release manifest, you may encounter a different behavior with the module showing up in a trail upon publication....

In Review ·Reported By 4 ·Updated 2021-02-25

myTrailhead - Trail Tracker Sync should truncate Badge__c.Description__c field to <255 characters


myTrailhead - Trail Tracker Sync fails with the error "trailheadapp__Description__c - Description: data value too large." when a badge description is greater than 255 characters. A debug log entry is logged for the corresponding error. The known issue is created to make sure that the sync succeeds with...

In Review ·Reported By 11 ·Updated 2021-01-29

Trailmix is marked as overdue even when completed

myTrailhead , Trailhead , Spring 20

Trailmix is marked as overdue even when completed.

In Review ·Reported By 9 ·Updated 2021-01-26

Archived Content Filters Do Not Display in Trail Tracker

myTrailhead , Trailhead

There is an isolated edge case where archived content, whether it’s for Trailhead or myTrailhead, will no longer display product, level, or role filters within Trail Tracker. This impacts Trails, Modules, and Projects archived on Trailhead and myTrailhead. In cases where products, levels, or roles...

In Review ·Reported By 0 ·Updated 2021-01-15

myTrailhead uploaded content images are swapped around or collide


When adding content to a new release, the content looks fine. However in the Preview of that release, the pictures are swapped around.

In Review ·Reported By 1 ·Updated 2020-09-10

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