Salesforce Known Issues
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Email Alert sending to all members of Queue and Queue email when "Send Email to Members" is not checked

Workflow

When an approval process updates the Record Owner to a Queue and sends out an Email Alert to the Record Owner, it is sending to each individual member of the queue and the queue email itself. This should not send out an email to them because the "Notify Assignee" and "Send Email to members" of queue...

In Review ·Reported By 258 ·Updated Today

"Else Approve Record" Option is Unexpectedly Rejecting Records

Platform , Workflow

The “else Approve Record” option for Approval Processes only works if it’s specified on Step 1 of an Approval Process. When this option is specified in a subsequent Step, it automatically Rejects records instead of Approving them.

In Review ·Reported By 275 ·Updated 4 days ago

Feed Post not visible after User creates a record using a Quick Action if Process updates a field on the record

Workflow , Process Builder

Feed Post not visible after User creates a record using a Quick Action if a Process/Workflow updates a field on the record.

In Review ·Reported By 91 ·Updated 3 days ago

Workflow does not use current value for "Owner:Queue.QueueName" in recursive evaluation if Owner was changed in prior evaluation.

Workflow

Workflow formula criteria referring to "Owner:Queue.QueueName" uses the Queue Name as of the start of the workflow evaluation, even in a recursive evaluation after the owner is changed.

In Review ·Reported By 19 ·Updated 5 days ago

VF Workflow Emails are Blank when the records are Last Modified by "Automated Process" user

VisualForce , Workflow

Intermittently we see issue in VF email templates being sent as blank when the corresponding records are Updated by Automated Process User.

In Review ·Reported By 13 ·Updated 10 days ago

Inactive/Soft deleted validation rule/formula allow spanning limit to be exceeded when a package is installed.

Workflow

Spanning relationship allowed 21 when the hard coded limit is 20.

In Review ·Reported By 0 ·Updated 12 days ago

User Lookups are not available as recipients for Email Alerts on Tasks or Events.

Workflow , Flow , Process Builder

User Lookups are not available as recipients for Email Alerts on Tasks or Events.

In Review ·Reported By 64 ·Updated 14 days ago

Submit For Approval with validation errors/process builder, behaves different in lightning in comparison with Classic.

Workflow

While doing submit for approval which has an approval workflow that does a field update, and also kicks off a Process Builder process, leading to a below validation rule error on the object in question. Can’t Save Record We can't save this record because the"XXX" process failed. Give your Salesforce...

In Review ·Reported By 15 ·Updated 17 days ago

Outbound message notifications are not sent when there's outbound message having failed for more than 24 hours.

Workflow

Outbound message notifications are not sent when there's outbound message having failed for more than 24 hours.

In Review ·Reported By 7 ·Updated 17 days ago

Using the Value from a Field with Percent Data Type to Set Another Field of Percent Data Type Results In the Incorrect Value

Platform , Workflow , Process Builder

Using the Value from a Field with Percent Data Type to Set Another Field of Percent Data Type Results In the Incorrect Value

In Review ·Reported By 0 ·Updated 17 days ago

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