Salesforce Known Issues
Trailblazer Community

Static resources, documents, attachments failed to load or return 404 Not Found

AppExchange , Content and Files , Packaging , Sandbox , Winter 20 , Spring 20

A recent automated process incorrectly identified and displaced static resources (Created before January 23rd, 2019) which could result in customers receiving Static resource failed to load errors, or 404 not found failures when attempting to retrieve attachments and documents. Salesforce is actively...

In Review ·Reported By 138 ·Updated 4 days ago

Creating Some Communities via Lightning Template Results in Long Loading Time and Eventual Errors

Communities , Health Cloud , Winter 20

In some cases when attempting to create communities from Lighting templates admins will need to wait minutes while the community attempts to be created then eventually face an error like the one below: An error has occurred while processing your request. The support team has been notified...

Release In Progress - Summer '20 Patch 1.0 ·Reported By 12 ·Updated 3 days ago

Omni-Channel Supervisor and Quick Text tab access listed twice under settings in Winter '20 Orgs

Service Cloud Console , Omni-Channel , Winter 20

Customers who are looking to utilize the Omni Supervisor Feature and/or Quick Text may notice that there are two of these listed under Tab Settings in Profiles/Permission Sets.

In Review ·Reported By 10 ·Updated 6 days ago

Winter '20: Quick Text is listed twice in object settings when viewing a profile in setup

Service , Winter 20

When editing a user profile the object Quick Text will be listed twice in object settings of a profile when in Setup.

In Review ·Reported By 67 ·Updated 11 days ago

Data Synchronization requests by Marketing Cloud Connector are counting towards Organization's Bulk API limit

Marketing Cloud Integrations , Marketing Cloud API , Winter 20

Data synchronization using Marketing cloud connector requests are

In Review ·Reported By 1 ·Updated 22 days ago

Available timeslots disappear and reappear in Lightning Scheduler Flow

Service Cloud Console , Flow , Lightning , Summer 19 , Winter 20

When flicking through dates in LEX scheduler, slots disappears and then appears again when you press "previous" and "next" in LEX Scheduler.

Scheduled - Summer '20 Patch 14.6 ·Reported By 3 ·Updated 25 days ago

Winter'20 - Field Service Lightning - Clicking the Gantt button for Service Appointment does not scroll to Service Appointment on GANTT.

Field Service , Winter 20

Clicking the Gantt button for Service Appointment does not scroll to Service Appointment on GANTT. When dispatcher click the Gantt button for Service Appointment, the Gantt chart does not scroll automatically if the Service Appointment is assigned to a resource of the secondary territory.

In Review ·Reported By 3 ·Updated 25 days ago

Deploying Changes to the list values of Support process does not reflect on the same Record Type

Custom Objects , Metadata , Sandbox , Change Sets , Listviews , Winter 20

After deploying the support process from one org to another Org and then making changes to the support process and redeploying it with the same record type. The destination org still holds the old values rather having the updated values.

No Fix ·Reported By 9 ·Updated 27 days ago

Lightning Experience - "Hmm...something's not right" observed with Top Results when Knowledge enabled

Search , Lightning , Winter 20

Some customers may have observed that some of their users are seeing the following error message when searching in Global Search: Hmm...something's not right We can't get your search results for . Try again in a few minutes. The issue only seems to impact a subset of users that may not have...

Fixed - Summer '20 Patch 8.0 ·Reported By 23 ·Updated 2020-06-11

Lightning Dashboards: Compact Metric Charts not displaying results when Dashboard is refreshed

Lightning , Operational Analytics - Dashboards , Winter 20

Lightning Experience Dashboard Metric charts that span fewer than 4 horizontal rows do not return any visual values when the dashboard is refreshed (refreshing the page itself will resolve).

Release In Progress - Summer '20 Patch 6.0 ·Reported By 6 ·Updated 2020-06-05

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