Salesforce Known Issues
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JSON.serialize Exception on Messaging.SendEmailResult Object Due to Ignoring Bean Info

Apex , Winter 20

Attempting to serialize the Messaging.SendEmailResult objects results in a System.JSONException exception. - Actual Result Error: System.JSONException: Conflicting getter definitions for property "success": common.api.soap.wsdl.SendEmailResult#isSuccess(0 params) vs common.api.soap.wsdl.SendEmailResult#getSuccess(0...

In Review ·Reported By 22 ·Updated 7 days ago

Unable to drag and drop the columns from/into the palette. The issue occurs when the report has row-level formula column.

Winter 20

At Page Layout, user cannot add/remove field in the palette or Layout. This issue occurs when using the Graph that has low-level formula column

In Review ·Reported By 0 ·Updated 7 days ago

Archived Products are Showing as Editable and Deletable in Lightning

Search , Lightning , Winter 20

Some products which were previously marked as archived are still showing as editable and deletable even when they should not be. This issue is an extension of the KI linked below: https://success.salesforce.com/issues_view?id=a1p30000000jdsGAAQ&title=lightning-experience-archived-products-show-up...

In Review ·Reported By 23 ·Updated 8 days ago

Number data type field (18,0) with 17 digits is rounded in Batch Apex -OR- outputs with a "0" in decimal unit (e.g., 123.0)

Apex , Winter 20

- Number(18,0) field value with 17 digits is rounded in Batch Apex. "99,999,999,999,999,999" is rounded to "100,000,000,000,000,000". - Actual Result Number(18,0) field value with 17 digits is rounded in Batch Apex. - Expected Result Number(18,0) field value with 17 digits is not rounded in...

In Review ·Reported By 8 ·Updated 26 days ago

Lightning Experience - "Hmm...something's not right" observed with Top Results when Knowledge enabled

Search , Lightning , Winter 20

Some customers may have observed that some of their users are seeing the following error message when searching in Global Search: Hmm...something's not right We can't get your search results for . Try again in a few minutes. The issue only seems to impact a subset of users that may not have...

Fixed - Summer '20 Patch 8.0 ·Reported By 23 ·Updated 2022-08-09

EntitlementSettings backward compatibility issues in Winter 20

API , Packaging , Metadata , Winter 20

When Entitlement Settings are retrieved with api versions earlier than 47 and deployed to Winter 20 sandboxes it throws an error "Property 'enableMilestoneFeedItem' not valid in version xx.0" where xx can be 46, 45, 44

Fixed - Spring '20 ·Reported By 14 ·Updated 2022-08-09

[Lightning Console] When accessing to a record from a related list after displaying a hover window, the initial scroll position is bottom in new windo

Service Cloud Console , Winter 20 , Spring 20

This issue occurs in Lightning Console. In a Record detail page, displaying a hover information at bottom page and click a record link in Related List. Then, scroll position is brought from the original tab when opening a new record sub tab.

Fixed - Spring '20 Patch 14.0 ·Reported By 3 ·Updated 2022-08-09

Error message appears, “You don't have access to this record. Ask your administrator for help or to request access." when Smartlink opens another Arti

Knowledge , Winter 20

This issue occurs in Winter’20 This issue occurs when an Article is migrated since older version than Winter’20. This issue occurs when Smartlink opens another Article. This issue occurs when clicking Smartlink button at Rich Text Area field.

No Fix ·Reported By 0 ·Updated 2022-08-09

Invalid target dialog reference error when deploying Einstein Bot Version.

Eclipse IDE , Change Sets , Einstein Bots , Winter 20

Some customers may have observed that they see the following error when attempting to deploy(Validate) their Change set containing an Einstein Bot versions. API Name Type Line Column Error Message XYZ.v1 Bot Version 1658 45 Invalid target dialog reference: Dialog_Name The Winter '20 release...

Fixed - Winter '20 Patch 7.0 ·Reported By 0 ·Updated 2022-08-09

Salesforce contact's 'Title' field value gets removed upon syncing with Google

Lightning , Winter 20

Salesforce contact's 'Title' field value gets removed upon syncing with Google.

Fixed - Winter '20 Patch 14.1 ·Reported By 43 ·Updated 2022-08-08

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