Salesforce Known Issues
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Navigating to the sandbox page returns "Insufficient Privileges" error

Sandbox , Winter 18

Standard System administrators may not be able to access any sandbox page from within some production orgs and may get "Insufficient Privileges" error

In Review ·Reported By 32 ·Updated 11 days ago

Unable to delete QuickAction and Page Layout at the same time via MD API due to "Cannot delete action <action name>..."

Metadata , Winter 18

Unable to delete QuickAction and Page Layout at the same time via MetaData API due to "Cannot delete action <action name>. The following layout is referencing this. : <layout name>."

In Review ·Reported By 24 ·Updated 11 days ago

Error: email.api.exception.MailerException: Failed to send email when users attempt to send email

Service , Winter 18 , Lightning

Users were facing following issue when they are sending outbound emails and this is happening since UserPreferencesBit.emailVerified bit was unset. Cause0: email.api.exception.MailerException: Failed to send email Cause0-StackTrace: at email.impl.sfdc.SfdcMailerImpl.sendMessageKeepOpen(SfdcMa...

Fixed - Summer '20 Patch 6.0 ·Reported By 1 ·Updated 11 days ago

External Lookup field is shown as ID instead of the name

Apex , API , VisualForce , Custom Objects , Sandbox , Winter 18

When performing an External look up on editing the record , the field displays an ID (aXXXXXXXXX) rather than the name of the record.

In Review ·Reported By 27 ·Updated 18 days ago

Automated Process user debug log config is not honored

Winter 18

User debug configuration is used to trace process scheduled actions and the logs are created under the "Automated Process" user instead of the causing user.

In Review ·Reported By 5 ·Updated 24 days ago

Trying to query a number field without decimals via soql using a where clause with a number greater than 2147483647 will fail

API , Winter 18

If you have a number field and try to query it using SOQL or REST and try to have a where clause with a number greater than 2147483647 the query will fail. What happens is that with a number field in SOQL, the Apex parser parses without scale as integer instead of checking field definition.

In Review ·Reported By 16 ·Updated 2021-09-07

App Launcher Component does not displays any apps

Winter 18 , Lightning

In lightning, App Launcher component in the home page will not display the apps. Also, there will be a message displaying as follows: "You don't have access to any apps. Ask your Salesforce admin for help."

In Review ·Reported By 83 ·Updated 2021-09-02

Renamed Person Account value doesn't show as renamed in Lightning Experience

User Interface , Winter 18 , Lightning

After renaming field labels for Person Accounts, some items do not show as being renamed while in Lightning Experience.

In Review ·Reported By 18 ·Updated 2021-08-24

Lightning Dashboard Tables (Beta) components not saving sort order for on first save

Analytics , Winter 18

Lightning Dashboard Tables (Beta) are not sorting columns on the first save after you save dashboard and refresh it. If you edit the dashboard, edit the component, input the sort order and save again, then it persists and is no longer an issue.

In Review ·Reported By 40 ·Updated 2021-07-20

Duplicate Activities display in Activity timeline when changing Lead Ownership

Activities , Summer 18 , Winter 18 , Lightning

When viewing the Activity Timeline on a record in Salesforce Lightning Experience, some customers may have observed that in certain situations, one activity record may be displayed multiple times in the timeline, when changing Lead Ownership.

In Review ·Reported By 7 ·Updated 2021-06-12

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