Salesforce Known Issues
Trailblazer Community

Salesforce Partner Community - Incorrect user info populated

Partner , Communities , Trailhead

For some Partner Community users, an automated process caused user information (name, email) to be displayed incorrectly. They may have been replaced by details from the Trailblazer Community.

In Review ·Reported By 21 ·Updated 2022-04-26

Trailmix is marked as overdue even when completed

myTrailhead , Trailhead , Spring 20

Trailmix is marked as overdue even when completed.

In Review ·Reported By 11 ·Updated 2022-03-17

A User's Trailmix Progress is Eventually Consistent Resulting in Inconsistent Reporting

myTrailhead , Trailhead

Trailmixes solve the problem of how to enable anyone with access to Trailhead or myTrailhead to group learning content to help create journeys that make other people more successful. Although anyone can create a Trailmix, the ability to assign and report on a user’s progress with a Trailmix is done exclusively...

In Review ·Reported By 1 ·Updated 2022-03-17

Broken badge icons in badge record and user profile

myTrailhead , Trailhead

Some customers might have observed that the myTrailhead badges are showing up as Broken Link on profiles and Badges post running sync with Trail Tracker App, This issue has been caused post Trail Tracker upgrade to version 3.5.

In Review ·Reported By 14 ·Updated 2022-03-09

Trail Tracker Permissions error: No create or update access to a field

myTrailhead , Trailhead

When viewing the Debug Log report, the user encounters an error such as: Permissions error: No create or update access for the trailheadapp__Avatar__c field on trailheadapp__Trailhead_User_Data__c object. This is due to a change in schema where the Trail Tracker integration user doesn't have access...

In Review ·Reported By 65 ·Updated 2022-03-04

Salesforce Partner Community - Visualorce Error on Education Tab

VisualForce , Partner , Communities , Operational Analytics - Dashboards , Trailhead

Some partners are seeing a Visualforce error on the Education tab in the Salesforce Partner Community. Root cause seems to be users who have mapped their DRM/Trailhead account to the Partner Community and have more than 1,000 badges/points. NOTE: This is a subset of the previous Known Issue found...

In Review ·Reported By 5 ·Updated 2022-02-17

Essential Edition users who are not System Administrators are unable to Contact Support via In-App Help Menu

Service , User Interface , Trailhead

In Essentials Edition, users should be able to use the "Contact Support" form within the In-App Help Menu to log cases with Support. However, any user assigned a profile without the "Manage Billing" permission will encounter the following error upon attempting to submit the form to create a case with...

Fixed - Winter '22 Patch 12.0 ·Reported By 1 ·Updated 2022-02-10

Workflow rule on Event object is not evaluating correct values for 'Event:Account' foreign key field

Platform , Sales and Marketing , Service , Workflow , Sandbox , User Interface , Service Cloud Console , Trailhead , Summer 21 , Winter 22

Workflow rule criteria when defined on the "Event:Account" field of the Event object, is evaluated to NULL on CREATE operation or some incorrect value on update operation on an Events record.

No Fix ·Reported By 1 ·Updated 2022-02-08

myTrailhead - Modules Not Appearing in Published Trails

myTrailhead , Trailhead

There is an isolated edge case where a published module will not display on a trail, even though it will appear under the Modules tab. Depending on the order you add a trail or a module to a release manifest, you may encounter a different behavior with the module showing up in a trail upon publication....

In Review ·Reported By 7 ·Updated 2022-01-21

Trail Tracker Trailhead Assigner permission set has no debug logs perms on Work ID

myTrailhead , Trailhead

The customers might see an issue where no logs are getting captured or recorded when a non-admin user is assigning Trailmix to the other Users. The debug log report does not show any entry for such transaction even if it fails or gets processed.

In Review ·Reported By 2 ·Updated 2022-01-12

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