Salesforce Known Issues
Trailblazer Community

Broken badge icons in badge record and user profile

myTrailhead , Trailhead

Some customers might have observed that the myTrailhead badges are showing up as Broken Link on profiles and Badges post running sync with Trail Tracker App, This issue has been caused post Trail Tracker upgrade to version 3.5.

In Review ·Reported By 16 ·Updated 3 days ago

A User's Trailmix Progress is Eventually Consistent Resulting in Inconsistent Reporting

myTrailhead , Trailhead

Trailmixes solve the problem of how to enable anyone with access to Trailhead or myTrailhead to group learning content to help create journeys that make other people more successful. Although anyone can create a Trailmix, the ability to assign and report on a user’s progress with a Trailmix is done exclusively...

In Review ·Reported By 15 ·Updated 11 days ago

myTrailhead - Modules Not Appearing in Published Trails

myTrailhead , Trailhead

There is an isolated edge case where a published module will not display on a trail, even though it will appear under the Modules tab. Depending on the order you add a trail or a module to a release manifest, you may encounter a different behavior with the module showing up in a trail upon publication....

In Review ·Reported By 10 ·Updated 16 days ago

Trailmix is marked as overdue even when completed

myTrailhead , Trailhead , Spring 20

Trailmix is marked as overdue even when completed.

In Review ·Reported By 14 ·Updated 2022-12-16

Trail Tracker Permissions error: No create or update access to a field

myTrailhead , Trailhead

When viewing the Debug Log report, the user encounters an error such as: Permissions error: No create or update access for the trailheadapp__Avatar__c field on trailheadapp__Trailhead_User_Data__c object. This is due to a change in schema where the Trail Tracker integration user doesn't have access...

In Review ·Reported By 69 ·Updated 2022-12-09

Trail Tracker Trailhead Assigner permission set has no debug logs perms on Work ID

myTrailhead , Trailhead

The customers might see an issue where no logs are getting captured or recorded when a non-admin user is assigning Trailmix to the other Users. The debug log report does not show any entry for such transaction even if it fails or gets processed.

In Review ·Reported By 4 ·Updated 2022-11-26

Salesforce Partner Community - Incorrect user info populated

Partner , Communities , Trailhead

For some Partner Community users, an automated process caused user information (name, email) to be displayed incorrectly. They may have been replaced by details from the Trailblazer Community.

In Review ·Reported By 23 ·Updated 2022-10-21

Black bars appear on myTrailhead and Trailhead videos when video module is added in Learning Paths.

myTrailhead , Trailhead

When a myTrailhead and Trailhead module containing video is added to Learning Paths, a Black Bar appears on top and bottom of the video.

In Review ·Reported By 1 ·Updated 2022-09-30

Links to Salesforce Help redirect to


When a link to documentation, or the Get Support link is clicked within a Salesforce org, a user may be prompted to confirm a redirect to Once the message is confirmed and the user logs into, the user is not redirected to Salesforce Help, but is instead redirected to h...

Fixed - Summer '22 Patch 18.14 ·Reported By 15 ·Updated 2022-09-07

Trailhead Go App: When user enters specific custom org, new browser window pops up

Authentication , myTrailhead , Trailhead

When we are trying to login to myTrailhead in Trailhead GO mobile app,we able to login successfully but App prompts me to log in to the Trailhead GO app on the top of the screen.

No Fix ·Reported By 0 ·Updated 2022-08-08

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