Salesforce Known Issues
Trailblazer Community

Cannot test Apex trigger on SurveyResponse

Apex , Surveys

At present, it is possible to write Apex triggers on SurveyResponse, but due to lack of DML support of this entity, it is not possible to test this type of trigger, which prevents deploying them into production as Apex triggers must meet minimum 1% code coverage requirement.

In Review ·Reported By 53 ·Updated 2 days ago

Survey Invitation requires Authentication after changing the Ownership even if 'Don’t require authentication' is checked


Survey invitations direct to the login page after changing the ownership of the record to another Active user even if the setting Don’t require authentication (OptionsAllowGuestUserResponse) is set to True Prior to the ownership change, the survey invitations can be accessed without authenticatio...

In Review ·Reported By 5 ·Updated 2 days ago

No org-wide email address are listed in Survey Default Settings


System Admin sees no option to use org-wide email address defined in Survey Default Settings "Email Sender Address" picklist.

In Review ·Reported By 4 ·Updated 7 days ago

Community user lands on Page Not Found Page (404) upon clicking on a survey invitation link and logging in in a given custom URL configuration

Sites , Communities , Surveys

If a community is configured to use a custom URL with a domain different from (e.g. and its path prefix is different from the path prefix used by the corresponding domain, a community user that clicks on a survey invitation that requires authentication will be redirected...

In Review ·Reported By 20 ·Updated 20 days ago

View Survey Responses action on SurveyResponse errors out with internal server error stack-trace (133327422).

Surveys , Summer 21

View Survey Response action on SurveyResponse record option in the Survey Invitations does not work and errors out with internal server error stack trace (133327422). For any Survey Invitation record be it on the Survey details page or any related contacts related page, there is a "View Response"...

Fixed - Summer '21 Patch 13.0 ·Reported By 59 ·Updated 21 days ago

Survey translation does not save when there are more than 200 choices, you see a "Not Saved. Try again" error


Survey translation does not save when we have more than 200 choices.

In Review ·Reported By 0 ·Updated 22 days ago

Non-System Admins community user is unable to send/take Surveys


1) Non-System Admins community user is unable to take Surveys using survey link for participants outside the company after directly login as a community user. As soon as they open the link they see below error " An error prevented us from loading the survey. Try again later." 2) Non-System Admins...

In Review ·Reported By 8 ·Updated 29 days ago

All Survey Email Templates are not appearing in the Email Template drop-down or in process builder


All survey related Email Templates are not appearing in the Email Template drop-down or in process builder when we have more than 65 email templates in an Org

Scheduled - Winter '22 ·Reported By 3 ·Updated 30 days ago

Survey Email - Sender's information shows logged in user rather than Name from My Email Settings


When sending a survey, the email address in the FROM is correct but the Name is not. It is showing the full name of the logged in rather than the designated Name from My.Email Settings in Personal Settings.

Scheduled - Winter '22 ·Reported By 1 ·Updated 30 days ago

Unable to select email template in PB for Survey action


Internal server error received when selecting email template in PB for Survey action.

In Review ·Reported By 3 ·Updated 2021-07-01

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