Salesforce Known Issues
Trailblazer Community

No org-wide email address are listed in Survey Default Settings


System Admin sees no option to use org-wide email address defined in Survey Default Settings "Email Sender Address" picklist.

In Review ·Reported By 55 ·Updated Today

Community user lands on Page Not Found Page (404) upon clicking on a survey invitation link and logging in in a given custom URL configuration

Sites , Communities , Surveys

If a community is configured to use a custom URL with a domain different from (e.g. and its path prefix is different from the path prefix used by the corresponding domain, a community user that clicks on a survey invitation that requires authentication will be redirected...

In Review ·Reported By 116 ·Updated 17 days ago

Survey builder throwing error for users doesn't have "View setup and configuration" permission


Salesforce profile user with the Survey Creator permission unable to preview the Survey unless the user have the "View Setup and Configuration " permission on profile

In Review ·Reported By 19 ·Updated 17 days ago

Survey Alignment buttons are not working when user language is French


- The Survey Alignment left and center buttons in the branding section are not functioning when the customer selects his user language to french in advance user details. However, these buttons are working fine when the user has his language set to English. - Actual Result: The customer is not...

In Review ·Reported By 4 ·Updated 22 days ago

Surveys Not sent when using the Active Users list via Survey Builder


Surveys are not sent when using the list view of Active Users via Survey Builder and the unique link option is checked.

No Fix ·Reported By 0 ·Updated 24 days ago

When a logo is added to a survey page, it lands in the middle and the focus is not set to the top.


When a logo is added to a survey page, it lands in the middle and the focus is not set to the top. Actual Result: Customer is scrolling up Every time to see the questions when landing on next pages of page 1 Expected Result: The survey form should start from the beginning of that page .

In Review ·Reported By 1 ·Updated 2022-12-23

"Insufficient Privileges error" with Survey/Survey Response object while adding custom link with New Action button

Surveys , Summer 22

When attempting to create an Action on the Survey/Survey Response object, an error message is encountered upon clicking New Action button. Error: Validation Errors While Saving Record(s) - Actual Result There were custom validation error(s) encountered while saving the affected record(s). The...

No Fix ·Reported By 2 ·Updated 2022-12-02

Cannot test Apex trigger on SurveyResponse

Apex , Surveys

At present, it is possible to write Apex triggers on SurveyResponse, but due to lack of DML support of this entity, it is not possible to test this type of trigger, which prevents deploying them into production as Apex triggers must meet minimum 1% code coverage requirement.

In Review ·Reported By 89 ·Updated 2022-11-30

Can't create survey invitation for user with Customer Community/Customer Community Login license user context

Communities , Surveys

Survey Invitation record creation is failing on "Customer Community Login" or "Customer Community " license users context. creation fails with " INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY: insufficient access rights on cross-reference id." sharing of record owned by a user with a "Customer Community...

In Review ·Reported By 14 ·Updated 2022-11-09

Non-System Admins community user is unable to send/take Surveys


1) Non-System Admins community user is unable to take Surveys using survey link for participants outside the company after directly login as a community user. As soon as they open the link they see below error " An error prevented us from loading the survey. Try again later." 2) Non-System Admins...

In Review ·Reported By 10 ·Updated 2022-10-28

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