Salesforce Known Issues
Trailblazer Community

No org-wide email address are listed in Survey Default Settings


System Admin sees no option to use org-wide email address defined in Survey Default Settings "Email Sender Address" picklist.

In Review ·Reported By 28 ·Updated Yesterday

New!Survey response export throws email error - "Something went wrong and we couldn't export the responses for version 1 of the Survey 1 survey."

Surveys , Summer 22

Survey response export throw email error "Something went wrong and we couldn’t export the responses for version 2 of the Test NPS Survey survey. Try exporting the response again" - Actual Result: Getting email response error while exporting survey responses - Expected Result: Survey response...

In Review ·Reported By 0 ·Updated Yesterday

Community user lands on Page Not Found Page (404) upon clicking on a survey invitation link and logging in in a given custom URL configuration

Sites , Communities , Surveys

If a community is configured to use a custom URL with a domain different from (e.g. and its path prefix is different from the path prefix used by the corresponding domain, a community user that clicks on a survey invitation that requires authentication will be redirected...

In Review ·Reported By 67 ·Updated 9 days ago

Cannot test Apex trigger on SurveyResponse

Apex , Surveys

At present, it is possible to write Apex triggers on SurveyResponse, but due to lack of DML support of this entity, it is not possible to test this type of trigger, which prevents deploying them into production as Apex triggers must meet minimum 1% code coverage requirement.

In Review ·Reported By 73 ·Updated 15 days ago

Surveys - Short-text response shows incorrect validation error


When a user fills our a short-text survey response that has a validation formula, the below error will appear under the response, even if the response meets the validation requirement: "The format of your response is invalid. Try entering your response in a different format." If the response does...

In Review ·Reported By 28 ·Updated 16 days ago

[Accessibility] Surveys star icon border doesn't pass color contrast

Surveys , Disability and Product Accessibility

Surveys 'favorite' star icon border color doesn't pass WCAG color contrast 3:1. Success Criteria 1.4.11 Non-text Contrast Level AA (Added in 2.1)

In Review ·Reported By 1 ·Updated 16 days ago

Can't create survey invitation for user with Customer Community/Customer Community Login license user context

Communities , Surveys

Survey Invitation record creation is failing on "Customer Community Login" or "Customer Community " license users context. creation fails with " INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY: insufficient access rights on cross-reference id." sharing of record owned by a user with a "Customer Community...

In Review ·Reported By 12 ·Updated 2022-04-26

Survey link record is not supported on Android mobile app and it's throwing an error that 'Page doesn't exist'

Mobile , Communities , Surveys

Survey link record is not supported on Android mobile app and it's throwing an error that 'Page doesn't exist The same functionality works fine on IOS devices and Desktops.

In Review ·Reported By 3 ·Updated 2022-04-21

Unable to select a template for survey email when the language is Portuguese


When attempting to send a survey email, the template is not selectable when the language is Portuguese.

Fixed - Summer '22 Patch 1.0 ·Reported By 0 ·Updated 2022-04-13

Accessibility: Rating Questions on Surveys Have Incomplete Accessible Labels

Surveys , Disability and Product Accessibility

When accessing rating questions on surveys using a screen reader, their accessible labels are incomplete. The text "Select a number from 0 [poor] to 10 [excellent]" is not read.

No Fix ·Reported By 2 ·Updated 2022-03-23

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