Salesforce Known Issues
Trailblazer Community

New Survey Invitation cannot be saved and results in an error


New Survey Invitation cannot be saved and results in an error that state "Review the errors on this page", navigate to Network field and see an error Review the errors on this page. Select the community that this participant belongs to.

Scheduled - Winter '21 ·Reported By 2 ·Updated 3 days ago

Unhandled Fault Error May Occur When Attempting to Refresh or Submit a Survey & Survey Failure Email Contains Internal Server Error

Service , Lightning , Surveys

When survey is opened in separate browser or page refresh is required to load survey, an User will recieve the following error when attempting to submit survey. Error: "<b>An unhandled fault has occurred in this flow</b><br>An unhandled fault has occurred while processing the flow. Please contact...

In Review ·Reported By 15 ·Updated 5 days ago

Flow with conditional logic fails and can make Surveys fail

Flow , Surveys

Error : Unfortunately, there was a problem. Please try again. If the problem continues, get in touch with your administrator with the error ID shown here and any other related details. Error ID: 652139016-83481 (332696537) Note the error might change. When you try to preview the Survey with display...

In Review ·Reported By 0 ·Updated 6 days ago

Gack is thrown when deploying existing Survey flow

Metadata , Surveys

Gack is thrown when deploying existing Survey flow An unexpected error occurred. Please include this ErrorId if you contact support: 411686641-69 (-1349583961)

In Review ·Reported By 11 ·Updated 10 days ago

We encountered and internal error. ErrorID: undefined when survey version is re-named from Classic

User Interface , Lightning , Surveys

Unable to access Survey Version and getting below error : We encountered and internal error. ErrorID: undefined

In Review ·Reported By 0 ·Updated 13 days ago

Community user lands on Page Not Found Page (404) upon clicking on a survey invitation link and logging in in a given custom URL configuration

Sites , Communities , Surveys

If a community is configured to use a custom URL with a domain different from (e.g. and its path prefix is different from the path prefix used by the corresponding domain, a community user that clicks on a survey invitation that requires authentication will be redirected...

In Review ·Reported By 12 ·Updated 14 days ago

Non-System Admins community user is unable to send/take Surveys


1) Non-System Admins community user is unable to take Surveys using survey link for participants outside the company after directly login as a community user. As soon as they open the link they see below error " An error prevented us from loading the survey. Try again later." 2) Non-System Admins...

No Fix ·Reported By 4 ·Updated 14 days ago

Bad value for restricted picklist field' creating Action on Survey Invitation and Survey Subject


When you attempt to access the New Action page for the Survey Invitation or Survey Subject objects, you will encounter an error message: Validation Errors While Saving Record(s) There were custom validation error(s) encountered while saving the affected record(s). The first validation error encountered...

Scheduled - Winter '21 ·Reported By 0 ·Updated 14 days ago

TranslationWorkbench export fails when "Surveys" is disabled


Exporting the Translation Workbench will always fail if "Survey" is disabled after creating Survey.

In Review ·Reported By 9 ·Updated 17 days ago

Unable to save a Survey name with single and multibyte characters.


Saving a survey with single and multibyte characters shows “This survey name is already taken” error and cannot save. When a survey is saved, multibyte characters are striped internally. Due to this, a survey name like “abcあ” and “abcい” are considered as same survey name.

In Review ·Reported By 2 ·Updated 27 days ago

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