Salesforce Known Issues
Trailblazer Community

Community user lands on Page Not Found Page (404) upon clicking on a survey invitation link and logging in in a given custom URL configuration

Sites , Communities , Surveys

If a community is configured to use a custom URL with a domain different from force.com (e.g. mycompany.com) and its path prefix is different from the path prefix used by the corresponding force.com domain, a community user that clicks on a survey invitation that requires authentication will be redirected...

In Review ·Reported By 18 ·Updated 3 days ago

Customer Feedback Survey in Support Settings doesn't use the Email Template set in the Survey's Default Settings

Surveys

Survey sent by Customer Feedback Survey in Support Settings doesn't use the Email Template with Survey link set in the Survey's Default Settings. Survey email is sent using the default email template Custom email templates with Question (and NOT survey link) works fine when the Survey has at least one...

Scheduled - Summer '21 ·Reported By 2 ·Updated 3 days ago

Cannot test Apex trigger on SurveyResponse

Apex , Surveys

At present, it is possible to write Apex triggers on SurveyResponse, but due to lack of DML support of this entity, it is not possible to test this type of trigger, which prevents deploying them into production as Apex triggers must meet minimum 1% code coverage requirement.

In Review ·Reported By 38 ·Updated 4 days ago

TranslationWorkbench export fails when "Surveys" is disabled

Surveys

Exporting the Translation Workbench will always fail if "Survey" is disabled after creating Survey.

Fixed - Spring '21 ·Reported By 13 ·Updated 18 days ago

Survey Responses are not in chronological order

Lightning , Surveys

Survey Responses are not displayed in chronological order when reviewing them in the UI.

Fixed - Spring '21 ·Reported By 8 ·Updated 18 days ago

Flow with conditional logic fails and can make Surveys fail

Flow , Surveys

Error : Unfortunately, there was a problem. Please try again. If the problem continues, get in touch with your administrator with the error ID shown here and any other related details. Error ID: 652139016-83481 (332696537) Note the error might change. When you try to preview the Survey with display...

Fixed - Spring '21 ·Reported By 7 ·Updated 18 days ago

Send Survey Action of Process Builder fails when Community Users triggers it

Surveys

Unable to Close the case as the user is receiving below email Give your Salesforce admin these details. This invitationOwner doesn't exist in your org: 0050J000006s2GXQAY. Replace it with a valid invitationOwner. Error ID: 1806986680-16939 (2073046805):

Fixed - Spring '21 ·Reported By 6 ·Updated 18 days ago

ParticipantId field not set on SurveyInvitation created using Get Survey Invitation action on Person Account

Surveys

ParticipantId field not set on SurveyInvitation created using Get Survey Invitation action on Person Account.

Fixed - Spring '21 ·Reported By 5 ·Updated 18 days ago

Survey Export is failing due to corrupt data

Surveys

Customer is unable to export survey results for few survey versions

Fixed - Spring '21 ·Reported By 4 ·Updated 18 days ago

Copy/paste of Hyperlink to a translated Survey is not retaining the Hyperlink

Surveys , Summer 20

When users do a Copy/paste of Hyperlink over a translated Survey, it is not retaining the Hyperlink.

Fixed - Spring '21 ·Reported By 3 ·Updated 18 days ago

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