Known Issues · Spring 21
SDK Android: User logging out on mobile app will not kill the minimized chat window
Mobile , Live Agent , Omni-Channel , Spring 21
With IOS SDK, On starting a successful chat and interacting with an agent from the mobile app. If the agent ends the chat and the visitor minimize the chat window and log out of the app. The minimized chat window kills automatically. Whereas with Embedded Android SDK, If the agent ends the chat and...
No Fix ·Reported By 2 ·Updated 4 days ago
Service , Lightning , Spring 21
Case Assignment Notification can be sent if there is no "No-Reply" Special Purpose Organization-Wide Email Address even if the Assignment Rule is not meant to send an email. https://help.salesforce.com/s/articleView?id=release-notes.rn_case_email_notification_owa.htm&type=5&release=234
In Review ·Reported By 12 ·Updated 17 days ago
Some customers may have observed that they see the following error when they start a change set validation Organization Administration Locked The changes you requested require salesforce.com to temporarily lock your organization's administration setup. However, the administration setup has already...
In Review ·Reported By 36 ·Updated 24 days ago
Repeatable Block is not refreshing when feeding with new subsets of data
Spring 21 , Industries Cloud-Other , OmniStudio
Repeatable Block is not refreshing when feeding with new subsets of data
In Review ·Reported By 1 ·Updated 2022-12-13
Unable to update CaseMilestone records via Flow post Spring'21 upgrade
Flow , Process Builder , Spring 21
Unable to update CaseMilestone records via Flow post Spring'21 upgrade
In Review ·Reported By 6 ·Updated 2022-12-12
Duplicate rule is not showing the Alert message with "View Duplicates" while data is being entered.
In Review ·Reported By 16 ·Updated 2022-12-09
'UNKNOWN_EXCEPTION: An unexpected error occurred'
Unexpected error occurs and can be accompanied by a stacktrace such as: (-750911330) (36904973) (760976260)
In Review ·Reported By 6 ·Updated 2022-12-01
Non-admin user experiencing error when Analyzing Lightning Record Page
User Interface , Lightning , Spring 21
Non-System Administrator users may experience an error when using the Analyze button while Editing a Lightning Record page in App Builder. Expected Result: Users with the View Setup and Configuration and Customize Application Permissions should be able to use all App Builder features Actual...
Fixed - Summer '21 ·Reported By 3 ·Updated 2022-12-01
Entitlements Sample data being created in Spring '21 orgs
Service , Salesforce DX , Spring 21
Scratch Orgs created with Spring '21 release with "hasSampleData": false, will have the following sample data: an Entitlement record called "Sample Entitlement", which is associated with an Account called "Sample Account for Entitlements". It gets added as part of the Spring '21 feature https://help.salesforce.com/articleView?id=release-notes.rn_service_case_management_entitlements.htm&release=230&type=5...
In Review ·Reported By 36 ·Updated 2022-11-29
When trying to update CaseId on Chat Transcript object using Process Builder, we are getting FIELD_NOT_UPDATABLE Error . Process Builder Error Message: Error Occurred: The flow tried to update these records: null. This error occurred: FIELD_NOT_UPDATABLE: You cannot edit this field - null.
In Review ·Reported By 43 ·Updated 2022-11-15
Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.
