Salesforce Known Issues
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Filtered lookups do not return expected results for custom entities in Lightning Experience

Search , Spring 21

Some customers may have observed that end users including admins are unable to see expected results when using a custom lookup(filtered). Note: In Lightning, a lookup filter doesn’t work if a field referenced in the filtered lookup criteria isn't added to the page layout. (All the fields in the filter...

In Review ·Reported By 7 ·Updated Yesterday

SFS - Skill Selector component - Select All checkbox does the opposite

Field Service , Spring 21

Salesforce Field Service - Skill Selector component - Select All checkbox does the opposite

In Review ·Reported By 2 ·Updated Yesterday

Spring'21 - IE11 only - Can't insert URL link on Rich text editors in Classic Knowledge or apex:inputField

VisualForce , Knowledge , Spring 21

When we use Classic knowledge using IE11, we can't insert URL links on rich text field. There is the following error on IE11 dev console. ----- SCRIPT5022: SyntaxError ckeditor.js (128,472) ----- We see the same issue on Rich text editor in apex:inputField.

In Review ·Reported By 1 ·Updated 2 days ago

Entitlements Sample data being created in Spring '21 orgs

Service , Salesforce DX , Spring 21

Scratch Orgs created with Spring '21 release with "hasSampleData": false, will have the following sample data: an Entitlement record called "Sample Entitlement", which is associated with an Account called "Sample Account for Entitlements". It gets added as part of the Spring '21 feature https://help.salesforce.com/articleView?id=release-notes.rn_service_case_management_entitlements.htm&release=230&type=5...

In Review ·Reported By 13 ·Updated 3 days ago

Users are intermittently throwing an error when creating related child records from Person Account records

Sales and Marketing , Service , Spring 21

This error is very intermittent. Occasionally, when creating child records from related lists on Person Account records, Users intermittently see the following error and are not able to save the child record: "Contact: id value of incorrect type:”. It then shows the Id of the Person Account Record, instead...

In Review ·Reported By 7 ·Updated 3 days ago

Community users enabled with Person Accounts can be assigned to internal roles via API operation

Communities , Spring 21

Community users enabled with Person Accounts can be assigned to internal roles via API like workbench, DataLoader or DML operation. This should not be allowed and causes the following error when going to edit or deactivate an affected User record: "Unable to Access Page, The value of a parameter contains...

In Review ·Reported By 2 ·Updated 3 days ago

Duplicate Rule not displaying the "View Duplicates" Alert message before Saving the record after Spring'21

Lightning , Spring 21

Duplicate rule is not showing the Alert message with "View Duplicates" while data is being entered.

In Review ·Reported By 3 ·Updated 9 days ago

Trigger addError custom error message on Attachment object in LEX

Apex , Lightning , Spring 21

Trigger addError custom error message on Attachment object in LEX will include the GenericUpdateError message.

In Review ·Reported By 4 ·Updated 10 days ago

Outlook Integration does not load when the current user has Lightning Debug Mode enabled.

Outlook , Spring 21

When an Outlook Integration user has Lightning debug mode enabled in the org, they may not be able to successfully log in to Outlook Integration.

No Fix ·Reported By 2 ·Updated 10 days ago

JSON.serialize() method is failing for FSL.SchedulingOption object

Field Service , Spring 21

JSON.serialize() method fails for FSL.SchedulingOption object on FSL version 230.0.21 Actual Result JSON.serialize() method is failing for FSL.SchedulingOption object Expected Result JSON.serialize() method should serialize the result object FSL.SchedulingOption as part of grade service

In Review ·Reported By 2 ·Updated 10 days ago

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