Salesforce Known Issues
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SDK Android: User logging out on mobile app will not kill the minimized chat window

Mobile , Live Agent , Omni-Channel , Spring 21

With IOS SDK, On starting a successful chat and interacting with an agent from the mobile app. If the agent ends the chat and the visitor minimize the chat window and log out of the app. The minimized chat window kills automatically. Whereas with Embedded Android SDK, If the agent ends the chat and...

No Fix ·Reported By 2 ·Updated 4 days ago

"Case transferred to you." email is sent after enabling "Use a Default No-Reply Address as System Address for Case Email Notifications" unexpectedly

Service , Lightning , Spring 21

Case Assignment Notification can be sent if there is no "No-Reply" Special Purpose Organization-Wide Email Address even if the Assignment Rule is not meant to send an email.

In Review ·Reported By 12 ·Updated 17 days ago

User receives Organization Administration locked error when trying to view Deployment Status or the Change Set in progress when validating.

Change Sets , Spring 21

Some customers may have observed that they see the following error when they start a change set validation Organization Administration Locked The changes you requested require to temporarily lock your organization's administration setup. However, the administration setup has already...

In Review ·Reported By 36 ·Updated 24 days ago

Repeatable Block is not refreshing when feeding with new subsets of data

Spring 21 , Industries Cloud-Other , OmniStudio

Repeatable Block is not refreshing when feeding with new subsets of data

In Review ·Reported By 1 ·Updated 2022-12-13

Unable to update CaseMilestone records via Flow post Spring'21 upgrade

Flow , Process Builder , Spring 21

Unable to update CaseMilestone records via Flow post Spring'21 upgrade

In Review ·Reported By 6 ·Updated 2022-12-12

Duplicate Rule not displaying the "View Duplicates" Alert message before Saving the record after Spring'21

Lightning , Spring 21

Duplicate rule is not showing the Alert message with "View Duplicates" while data is being entered.

In Review ·Reported By 16 ·Updated 2022-12-09

'UNKNOWN_EXCEPTION: An unexpected error occurred'

Lightning , Spring 21

Unexpected error occurs and can be accompanied by a stacktrace such as: (-750911330) (36904973) (760976260)

In Review ·Reported By 6 ·Updated 2022-12-01

Non-admin user experiencing error when Analyzing Lightning Record Page

User Interface , Lightning , Spring 21

Non-System Administrator users may experience an error when using the Analyze button while Editing a Lightning Record page in App Builder. Expected Result: Users with the View Setup and Configuration and Customize Application Permissions should be able to use all App Builder features Actual...

Fixed - Summer '21 ·Reported By 3 ·Updated 2022-12-01

Entitlements Sample data being created in Spring '21 orgs

Service , Salesforce DX , Spring 21

Scratch Orgs created with Spring '21 release with "hasSampleData": false, will have the following sample data: an Entitlement record called "Sample Entitlement", which is associated with an Account called "Sample Account for Entitlements". It gets added as part of the Spring '21 feature

In Review ·Reported By 36 ·Updated 2022-11-29

Getting FIELD_NOT_UPDATABLE Error while trying to update CaseId on Chat Transcript entity using Process Builder

Einstein Bots , Spring 21

When trying to update CaseId on Chat Transcript object using Process Builder, we are getting FIELD_NOT_UPDATABLE Error . Process Builder Error Message: Error Occurred: The flow tried to update these records: null. This error occurred: FIELD_NOT_UPDATABLE: You cannot edit this field - null.

In Review ·Reported By 43 ·Updated 2022-11-15

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