Known Issues · Spring 21

User receives Organization Administration locked error when trying to view Deployment Status or the Change Set in progress when validating.

Change Sets , Spring 21

Some customers may have observed that they see the following error when they start a change set validation Organization Administration Locked The changes you requested require salesforce.com to temporarily lock your organization's administration setup. However, the administration setup has already...

In Review ·Reported By 28 ·Updated Yesterday

"Case transferred to you." email is sent after enabling "Use a Default No-Reply Address as System Address for Case Email Notifications" unexpectedly

Service , Lightning , Spring 21

Case Assignment Notification can be sent if there is no "No-Reply" Special Purpose Organization-Wide Email Address even if the Assignment Rule is not meant to send an email. https://help.salesforce.com/s/articleView?id=release-notes.rn_case_email_notification_owa.htm&type=5&release=234

In Review ·Reported By 6 ·Updated 8 days ago

Unable to update CaseMilestone records via Flow post Spring'21 upgrade

Flow , Process Builder , Spring 21

Unable to update CaseMilestone records via Flow post Spring'21 upgrade

In Review ·Reported By 5 ·Updated 16 days ago

Duplicate Rule not displaying the "View Duplicates" Alert message before Saving the record after Spring'21

Lightning , Spring 21

Duplicate rule is not showing the Alert message with "View Duplicates" while data is being entered.

In Review ·Reported By 11 ·Updated 21 days ago

Repeatable Block is not refreshing when feeding with new subsets of data

Spring 21 , Industries Cloud-Other , OmniStudio

Repeatable Block is not refreshing when feeding with new subsets of data

In Review ·Reported By 1 ·Updated 22 days ago

Entitlements Sample data being created in Spring '21 orgs

Service , Salesforce DX , Spring 21

Scratch Orgs created with Spring '21 release with "hasSampleData": false, will have the following sample data: an Entitlement record called "Sample Entitlement", which is associated with an Account called "Sample Account for Entitlements". It gets added as part of the Spring '21 feature https://help.salesforce.com/articleView?id=release-notes.rn_service_case_management_entitlements.htm&release=230&type=5...

In Review ·Reported By 35 ·Updated 30 days ago

Getting FIELD_NOT_UPDATABLE Error while trying to update CaseId on Chat Transcript entity using Process Builder

Einstein Bots , Spring 21

When trying to update CaseId on Chat Transcript object using Process Builder, we are getting FIELD_NOT_UPDATABLE Error . Process Builder Error Message: Error Occurred: The flow tried to update these records: null. This error occurred: FIELD_NOT_UPDATABLE: You cannot edit this field - null.

In Review ·Reported By 37 ·Updated 2022-08-26

In Einstein chat bot, ordering of the choice responses in a Dialog Question Element is incorrect in Spring’21.

Einstein Bots , Spring 21

In Einstein bot, ordering of the choice responses is incorrect at a Dialog Question Element. This issue has occurred since Spring’21.

Fixed - Spring '21 Patch 7.2 ·Reported By 23 ·Updated 2022-08-09

Campaigns in Campaign Hierarchy page are not linkable for the Standard User

Campaigns , Spring 21

For the users who are accessible to Campaigns, the Campaigns link should be linkable in Campaigns history. However, the link is not linkable for Standard User even if they are accessible. This issue occurs when the Default External Access on campaign in sharing setting is ‘Private’ This issue occurs...

In Review ·Reported By 1 ·Updated 2022-08-09

Restricted Access Causing Flows to Fail in Spring 21

Flow , Spring 21

Flows invoking an Apex class may fail with restricted access after the Spring 21 release. The error may present as "An unhandled fault has occurred in the flow". This will only impact organizations which upgraded to Spring ’21 on Feburary 13-14, and will not impact any other organizations including...

Fixed - Spring '21 Patch 9.2 ·Reported By 854 ·Updated 2022-08-08