Salesforce Known Issues
Trailblazer Community

Experience Site Emails Silently Fail when Using Lightning Email Templates and Merge Fields

Communities , Spring 21

In the latest release (Spring 21) Lightning Email Templates were exposed when setting up Experience Site (Community) emails. These will fail when using merge fields.

In Review ·Reported By 4 ·Updated Today

Getting FIELD_NOT_UPDATABLE Error while trying to update CaseId on Chat Transcript entity using Process Builder

Einstein Bots , Spring 21

When trying to update CaseId on Chat Transcript object using Process Builder, we are getting FIELD_NOT_UPDATABLE Error . Process Builder Error Message: Error Occurred: The flow tried to update these records: null. This error occurred: FIELD_NOT_UPDATABLE: You cannot edit this field - null.

In Review ·Reported By 17 ·Updated 5 days ago

"Case transferred to you." email is sent after enabling "Use a Default No-Reply Address as System Address for Case Email Notifications" unexpectedly

Service , Lightning , Spring 21

Case Assignment Notification can be sent if there is no "No-Reply" Special Purpose Organization-Wide Email Address even if the Assignment Rule is not meant to send an email. https://help.salesforce.com/s/articleView?id=release-notes.rn_case_email_notification_owa.htm&type=5&release=234

In Review ·Reported By 1 ·Updated 6 days ago

Entitlements Sample data being created in Spring '21 orgs

Service , Salesforce DX , Spring 21

Scratch Orgs created with Spring '21 release with "hasSampleData": false, will have the following sample data: an Entitlement record called "Sample Entitlement", which is associated with an Account called "Sample Account for Entitlements". It gets added as part of the Spring '21 feature https://help.salesforce.com/articleView?id=release-notes.rn_service_case_management_entitlements.htm&release=230&type=5...

In Review ·Reported By 27 ·Updated 7 days ago

Contact address not populating or intermittent error when creating related child records from Accounts

Sales and Marketing , Service , Spring 21

This behavior may be intermittent. Occasionally, when creating child records from related lists on person account or standard account records, users intermittently see the following situations: 1. For person accounts, users are not able to save the child record and receive the following error: "Contact:...

In Review ·Reported By 11 ·Updated 7 days ago

User-defined Validation Rules on User object do not fire when modifying and saving Personal Email preferences

Platform , Spring 21

Validation Rules on the User object are not being respected when making changes to a User's personal Email Settings within the UI. Expected Results: Validation Rules prevent the changes to Signature from being Saved. Actual Results: Changes to Signature are getting saved.

In Review ·Reported By 2 ·Updated 7 days ago

Spring'21 - IE11 only - Can't insert URL link on Rich text editors in Classic Knowledge or apex:inputField

VisualForce , Knowledge , Spring 21

When we use Classic knowledge using IE11, we can't insert URL links on rich text field. There is the following error on IE11 dev console. ----- SCRIPT5022: SyntaxError ckeditor.js (128,472) ----- We see the same issue on Rich text editor in apex:inputField.

In Review ·Reported By 1 ·Updated 8 days ago

Lightning record page is missing with "Assignments By App" configuration after Summer'21 Release

Lightning , Spring 21 , Summer 21

After the Summer'21 release a difference was found in the way a retrieved metadata file for a custom application is showing "view overrides" AKA flexipage assignments. In Spring'21, the installed managed package contains a flexipage page assigned to a package App. And to change the default App assignment...

In Review ·Reported By 0 ·Updated 15 days ago

Manage Sandbox Permission is not visible in Sandboxes right after the org has ben created

Sandbox , Spring 21

Manage Sandboxes permission missing in newly created or refreshed sandbox orgs.

In Review ·Reported By 1 ·Updated 20 days ago

programmatically setting "hasError" value does not cause the lightning-progress-indicator to re-render/update after Spring'21

Lightning , Spring 21

programmatically setting "hasError" value does not cause the lightning-progress-indicator to re-render/update after Spring'21

In Review ·Reported By 1 ·Updated 22 days ago

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