Known Issues · Spring 21
With IOS SDK, On starting a successful chat and interacting with an agent from the mobile app. If the agent ends the chat and the visitor minimize the chat window and log out of the app. The minimized chat window kills automatically. Whereas with Embedded Android SDK, If the agent ends the chat and...
No Fix ·Reported By 2 ·Updated 4 days ago
Case Assignment Notification can be sent if there is no "No-Reply" Special Purpose Organization-Wide Email Address even if the Assignment Rule is not meant to send an email. https://help.salesforce.com/s/articleView?id=release-notes.rn_case_email_notification_owa.htm&type=5&release=234
In Review ·Reported By 12 ·Updated 17 days ago
Some customers may have observed that they see the following error when they start a change set validation Organization Administration Locked The changes you requested require salesforce.com to temporarily lock your organization's administration setup. However, the administration setup has already...
In Review ·Reported By 36 ·Updated 24 days ago
Repeatable Block is not refreshing when feeding with new subsets of data
In Review ·Reported By 1 ·Updated 2022-12-13
Unable to update CaseMilestone records via Flow post Spring'21 upgrade
In Review ·Reported By 6 ·Updated 2022-12-12
Duplicate rule is not showing the Alert message with "View Duplicates" while data is being entered.
In Review ·Reported By 16 ·Updated 2022-12-09
Non-System Administrator users may experience an error when using the Analyze button while Editing a Lightning Record page in App Builder. Expected Result: Users with the View Setup and Configuration and Customize Application Permissions should be able to use all App Builder features Actual...
Fixed - Summer '21 ·Reported By 3 ·Updated 2022-12-01
Scratch Orgs created with Spring '21 release with "hasSampleData": false, will have the following sample data: an Entitlement record called "Sample Entitlement", which is associated with an Account called "Sample Account for Entitlements". It gets added as part of the Spring '21 feature https://help.salesforce.com/articleView?id=release-notes.rn_service_case_management_entitlements.htm&release=230&type=5...
In Review ·Reported By 36 ·Updated 2022-11-29
When trying to update CaseId on Chat Transcript object using Process Builder, we are getting FIELD_NOT_UPDATABLE Error . Process Builder Error Message: Error Occurred: The flow tried to update these records: null. This error occurred: FIELD_NOT_UPDATABLE: You cannot edit this field - null.
In Review ·Reported By 43 ·Updated 2022-11-15
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