Known Issues · Spring 20
Occasionally opt-out SMS messages are transcripts as raw JSON rather than the message text
Occasionally opt-out messages transcript as raw JSON rather than the original opt-out keywords (STOP, UNSUBSCRIBE etc) used for opting out in the message text in Messaging. This is occurring in SMS Messaging Channel. Internal Agents were not able to find what opt-out keyword was used to opt-out from...
No Fix ·Reported By 1 ·Updated 4 days ago
Looks like you don't have access to care plan types error although user has access (Spring '20)
Looks like you don't have access to care plan types error although user has access (Spring '20).
In Review ·Reported By 29 ·Updated 9 days ago
Trailmix is marked as overdue even when completed
myTrailhead , Trailhead , Spring 20
Trailmix is marked as overdue even when completed.
In Review ·Reported By 14 ·Updated 2022-12-16
Dependent Picklist does not re-render when controlling field value is changed via inline edit.
When checkbox value is updated to checked via inline edit, the dependent picklist and its dependent picklist values are not getting updated correctly. Only the value of picklist directly dependent on checkbox is getting populated. The values of the picklists dependent on the main picklist is not getting...
In Review ·Reported By 22 ·Updated 2022-12-10
Operational Analytics - Reports , Spring 20
If we click the scroll bar of the sub-menu to drag it, the sub-menu is getting disappeared and sub-menus are not getting closed on moving the mouse away. This issue occurs on Mac, Windows and Linux in all supported browsers.
In Review ·Reported By 39 ·Updated 2022-11-24
CTI click-to-dial does not work from phone menu items in highlights panel on the record page
Phone / Mobile fields in the collapsible highlight panel in Lex Console do not work with Click-to-Dial and causes a JS error in console. highlightsDetailsItem.js:2 Refused to run the JavaScript URL because it violates the following Content Security Policy directive: "script-src 'self' 'nonce-cc7a6cf6-cb70-b805-0171-7765a636086f'...
In Review ·Reported By 47 ·Updated 2022-11-01
[CPQ 224] Saving from Quote Line Editor will Clear out SBQQ__Source__c field on all Quote Lines
Salesforce CPQ (Configure-Price-Quote) , Spring 20
Regardless of whether a Quote Line was created using the Clone with Related functionality or if the Quote Line was created via any other means, the Source field will be cleared out on any Quote Line when saving in the Quote Line Editor.
In Review ·Reported By 3 ·Updated 2022-10-14
The field API name is displayed instead of Field Label in error message when required field missing the value
In Review ·Reported By 4 ·Updated 2022-09-20
Platform , Service , Spring 20
Unremovable PlatformEventChannelMember record has been created when doing CDC configuration for managed custom object while unistalling managed package. - Actual Result Unremovable PlatformEventChannelMember record has been created. - Expected Result Such unremovable PlatformEventChannelMember...
No Fix ·Reported By 1 ·Updated 2022-09-01
Spring '20 - Standard Users are unable to search for queues when attempting to change record owner
Some customers may have observed that post upgrade to Spring '20, non-admin users are unable to search for ‘queues’ when attempting to change record ownership. When end-user attempts to search for a Queue they have access to and they are a part of, they see the following error “No results for "account"...
Fixed - Spring '20 Patch 6.0 ·Reported By 142 ·Updated 2022-08-09
Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.
