Salesforce Known Issues
Trailblazer Community

Using Service Resource objects in Sharing Sets with access mapping causes NoDataFoundException for external users

Portal , Sharing , Sites , Communities , Field Service

When Service Resource and Service Appointment are set to the Organization-Wide Default values of Public Read/Write, and a Sharing Set exists to share the Service Resource, a NoDataFoundException can occur for External Users. This exception occurs when External users access the records in their Portal...

In Review ·Reported By 2 ·Updated 2 days ago

Community user lands on Page Not Found Page (404) upon clicking on a survey invitation link and logging in in a given custom URL configuration

Sites , Communities , Surveys

If a community is configured to use a custom URL with a domain different from (e.g. and its path prefix is different from the path prefix used by the corresponding domain, a community user that clicks on a survey invitation that requires authentication will be redirected...

In Review ·Reported By 32 ·Updated 4 days ago

Monthly page view count goes down within the same month from site detail page


We have been seeing page view counts for a particular site goes down within the same month.

No Fix ·Reported By 2 ·Updated 5 days ago

Chats end in ConnectionTimeout Event intermittently when navigating randomly between subpages on a website

Service , Sites , Live Agent

When navigating/ re-loading between subpages, dropped/lost session time-outs intermittently occur.

In Review ·Reported By 31 ·Updated 6 days ago

Active page indicator does not appear in report tab on community


-> Active page indicator is not working for reports tab on the navigation menu ( reproducible in any demo org) ->Community Builder Navigation menu standard component is not showing highlight (CSS: slds-is-active) if the page is "Report", it works for all other pages.

In Review ·Reported By 1 ·Updated 6 days ago

Hyperforce doesn't have support for custom HTTPS domains that use custom HTTPS certificates

Sites , Communities

Customers using custom HTTPS domains with custom HTTPS certificates are presently not eligible to move to Hyperforce. To become eligible, a different HTTPS service option needs to be used at this time.

In Review ·Reported By 16 ·Updated 11 days ago

Old versions of both Aura & Lightning Web Components loaded when rare issue with server side cache key is not refreshed

Sites , Communities , Lightning

Under normal circumstances there is a unique key:value pair used on the server-side for tracking cache changes in customer Sites. When a server restart occurs there can be a static placeholder value that is then re-updated upon the next Site change. When multiple server restarts occur in a small time...

In Review ·Reported By 8 ·Updated 12 days ago

File Upload Screen component in Flows will not work for guest users after "Secure guest user record access" and "Assign new records" are enabled

Sites , , Communities

When Secure guest user record access is enabled, file upload component in flows stops working and errors out when guest users try to upload files. The issue occurs because the private sharing model for guest users...

In Review ·Reported By 100 ·Updated 13 days ago

Experience site deployment via SFDX fails due to issues with deployment order

Packaging , Sites , Metadata , , Salesforce DX

Deployment issue for a LWR demo experience site where the issue manifests in that the deployment throws an unexpected error gack.

In Review ·Reported By 1 ·Updated 13 days ago

When guest user profile has IP restrictions they get an Internal Server Error (637474174) when trying to access the community

AppExchange , Platform , Sites , Authentication , Knowledge , , Communities , Lightning , Commerce Cloud API/OCAPI , Commerce Cloud Store , Commerce Cloud Order Management , Commerce Cloud Einstein/Predictive , Commerce Cloud Platform , Commerce Cloud Admin , Consumer Goods Cloud

When guest user profile has IP restrictions they get an Internal Server Error (637474174) when trying to access the community. If they are remove they access the community just ok.

In Review ·Reported By 7 ·Updated 16 days ago

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