Salesforce Known Issues
Trailblazer Community

File Upload Screen component in Flows will not work for guest users after "Secure guest user record access" and "Assign new records" are enabled

Sites , Site.com , Communities

When Secure guest user record access is enabled https://help.salesforce.com/articleView?id=networks_secure_guest_user_sharing.htm&type=5, file upload component in flows stops working and errors out when guest users try to upload files. The issue occurs because the private sharing model for guest users...

In Review ·Reported By 58 ·Updated Yesterday

Chats end in ConnectionTimeout Event intermittently when navigating randomly between subpages on a website

Service , Sites , Live Agent

When navigating/ re-loading between subpages, dropped/lost session time-outs intermittently occur.

In Review ·Reported By 14 ·Updated 2 days ago

When a path that is outside of a domain's custom URLs' path prefixes is accessed on a domain that does not have a root site, error is shown

Sites , Communities

When a request is made on a domain for a path that does not match any of its custom URLs' path prefixes, which means that no custom URL on that domain uses the '/' root path prefix, the error page that is rendered is Salesforce's generic down-for-maintenance page and not a configurable error page.

In Review ·Reported By 39 ·Updated 8 days ago

ESW breaking due to 409 error on server.

Sites , Live Agent , Service Cloud Console , Omni-Channel

The issue is intermittent and the disconnect will typically be presented to the visitor with 409 errors in the backend.

In Review ·Reported By 1 ·Updated 15 days ago

Old Versions of LWC Loaded When Rare Issue With Server Side Cache Key Is Not Refreshed

Sites , Communities , Lightning

Under normal circumstances there is a unique key:value pair used on the server-side for tracking cache changes in customer Sites. When a server restart occurs there can be a static placeholder value that is then re-updated upon the next Site change. When multiple server restarts occur in a small time...

In Review ·Reported By 0 ·Updated 15 days ago

Multiple automated chat invitations appear on Experience site with multiple theme layouts

Service , Sites , Live Agent , Communities

Currently, Embedded Service chats components that are live within the template footer with invitations configured will end up rendering the invitations multiple times if more than one theme layout is configured on an Experience site. Since components in the template footer are not guaranteed to persist...

In Review ·Reported By 2 ·Updated 22 days ago

Save chat transcript does not work in Chrome and iOS 13 and below

Mobile , Service , Sites , Live Agent

Save chat transcript on the chasitor side does not work when chasitor is on Chrome and iOS 13 and below

In Review ·Reported By 1 ·Updated 29 days ago

Using non-RFC-compliant characters in callout URLs for Salesforce.com or force.com domain can cause callouts to fail.

Apex , API , Sites

Certain special characters (such as ), }, or |) used in callout URL's to Salesforce.com or force.com domain can fail with read-timeout error, or a HTTP 400 "Bad Message" error.

No Fix ·Reported By 0 ·Updated 30 days ago

<analytics:reportChart> in a VF page not diplaying report chart within sites.

Analytics , Sites , VisualForce

When using <analytics:reportChart> in a VF page to display report chart within Sites the page is not displaying the chart. If previewed in the UI we can see this displayed properly in the VF page, but errors within Sites.

In Review ·Reported By 9 ·Updated 2021-03-18

CDN Usage Reports not returning data on certain instances

Sites , Communities

CDN Usage Reports or custom report type with Domains as the primary object not returning any CDN usage data on certain instances (ex:na90).

In Review ·Reported By 4 ·Updated 2021-03-18

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