Salesforce Known Issues
Trailblazer Community

Domains fail to publish in some scenarios

Sites , Communities

A custom domain when hosted gets stuck in the "provisioning status" After publishing custom domain , then when a switch was made to "Salesforce serves the domain over HTTPS on Salesforce's servers using your HTTPS certificate" , the domain status got stuck in the "provisioning"

In Review ·Reported By 15 ·Updated 2 days ago

Update Account and Contact permissions on Authenticated Website and Overage Authenticated Website licenses to align with other High Volume Licenses


When an Org is enabled with Person Accounts, customer is unable to provide "Read" Access on Accounts on already using "Overage Authenticated Website” or "Authenticated Website" user licenses profiles. If they try to do so, they run into the below error and do not see Contacts object on profile. ------- Error:...

Scheduled - Winter '21 ·Reported By 2 ·Updated 16 days ago

When a path that is outside of a domain's custom URLs' path prefixes is accessed on a domain that does not have a root site, error is shown

Sites , Communities

When a request is made on a domain for a path that does not match any of its custom URLs' path prefixes, which means that no custom URL on that domain uses the '/' root path prefix, the error page that is rendered is Salesforce's generic down-for-maintenance page and not a configurable error page.

In Review ·Reported By 32 ·Updated 17 days ago

Community user lands on Page Not Found Page (404) upon clicking on a survey invitation link and logging in in a given custom URL configuration

Sites , Communities , Surveys

If a community is configured to use a custom URL with a domain different from (e.g. and its path prefix is different from the path prefix used by the corresponding domain, a community user that clicks on a survey invitation that requires authentication will be redirected...

In Review ·Reported By 12 ·Updated 20 days ago

Aloha Community Template Login customization is not respected in 224 release

Sites , User Interface

Aloha template Login background changes are not respected

Fixed - Summer '20 ·Reported By 13 ·Updated 2020-05-30

Branded Login Site background color not being updated

Sites , Partner

The background color cannot be changed using the Branding Login Site editor.

In Review ·Reported By 1 ·Updated 2020-03-09

After Instance Migration or Split, some community sites in the Org will be left in 'URL No Longer Exists'

Sites , , Communities

This issue is affecting only Developer Edition Orgs. Some community sites in the org are giving an 'URL No Longer Exists' error when accessing it, and the cause all goes down to the wrong mappings of the domain name, some of the community sites still maps to the old domain name which created...

In Review ·Reported By 2 ·Updated 2020-02-24

Cannot deploy Content Security Policy Trusted Sites in Spring '20 pre-release org

Packaging , Sites , Spring 20

Content Security Policy Trusted Sites cannot be deployed to a Spring '20 pre-release org as an error is thrown: Property 'isApplicableToConnectSrc' not valid in version 47.0

Fixed - Spring '20 Patch 3.0 ·Reported By 13 ·Updated 2020-02-15

Site.createExternalUser() creates a new Contact record even if a matching one exists only if Contact's Name and Email are encrypted

Sites , Platform Encryption

When Contact's Name and Email are encrypted via Platform Encryption, Site.createExternalUser() creates a new Contact record rather than attaching the new portal user to the contact record matching the provided user object's email address. When these fields are not encrypted the created portal user is...

Fixed - Spring '20 ·Reported By 12 ·Updated 2020-02-15

Incorrect Auto-Activation Date for "Restrict Access to @AuraEnabled Apex Methods for Guest and Portal Users Based on User Profile" Critical Update

Portal , Sites , Communities

The auto-activation date for the critical update in Setup > Critical Updates is incorrectly shown as February 7, 2020 in Winter '20 orgs. The correct date is shown in Spring '20 orgs. The critical update has been postponed until Summer '20 but the date in the UI hasn't been updated for Winter '20 orgs....

Fixed - Spring '20 Patch 7.0 ·Reported By 7 ·Updated 2020-02-15

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