Salesforce Known Issues
Trailblazer Community

Community user lands on Page Not Found Page (404) upon clicking on a survey invitation link and logging in in a given custom URL configuration

Sites , Communities , Surveys

If a community is configured to use a custom URL with a domain different from (e.g. and its path prefix is different from the path prefix used by the corresponding domain, a community user that clicks on a survey invitation that requires authentication will be redirected...

In Review ·Reported By 18 ·Updated 3 days ago

File Upload Screen component in Flows will not work for guest users after "Secure guest user record access" and "Assign new records" are enabled

Sites , , Communities

When Secure guest user record access is enabled, file upload component in flows stops working and errors out when guest users try to upload files. The issue occurs because the private sharing model for guest users...

In Review ·Reported By 46 ·Updated 4 days ago

Multiple automated chat invitations appear on Experience site with multiple theme layouts

Service , Sites , Live Agent , Communities

Currently, Embedded Service chats components that are live within the template footer with invitations configured will end up rendering the invitations multiple times if more than one theme layout is configured on an Experience site. Since components in the template footer are not guaranteed to persist...

In Review ·Reported By 2 ·Updated 5 days ago

CDN Usage Reports not returning data on certain instances

Sites , Communities

CDN Usage Reports or custom report type with Domains as the primary object not returning any CDN usage data on certain instances (ex:na90).

In Review ·Reported By 2 ·Updated 5 days ago

Url.getOrgDomainUrl() returns "http" (unsecure) domain though the Metadata Api

Apex , API , Sites , Metadata , Salesforce DX , Spring 19 , Summer 19

The customer creates the Apex testing class. This test class is passed when you run the Apex testing via UI, but it fails when you run it via Metadata Api. @IsTest public class UrlTest { @IsTest static void urlGetOrgDomainUrl_shouldReturnHttpsUrl() { final String expectedScheme...

In Review ·Reported By 1 ·Updated 5 days ago Site Guest User can't read ContentNote records in Apex without sharing

Apex , Sites Site Guest User can't read ContentNote records in Apex without sharing.

No Fix ·Reported By 0 ·Updated 5 days ago

<analytics:reportChart> in a VF page not diplaying report chart within sites.

Analytics , Sites , VisualForce

When using <analytics:reportChart> in a VF page to display report chart within Sites the page is not displaying the chart. If previewed in the UI we can see this displayed properly in the VF page, but errors within Sites.

In Review ·Reported By 8 ·Updated 15 days ago

When a path that is outside of a domain's custom URLs' path prefixes is accessed on a domain that does not have a root site, error is shown

Sites , Communities

When a request is made on a domain for a path that does not match any of its custom URLs' path prefixes, which means that no custom URL on that domain uses the '/' root path prefix, the error page that is rendered is Salesforce's generic down-for-maintenance page and not a configurable error page.

In Review ·Reported By 37 ·Updated 18 days ago

Domains fail to publish in some scenarios

Sites , Communities

A custom domain when hosted gets stuck in the "provisioning status" After publishing custom domain , then when a switch was made to "Salesforce serves the domain over HTTPS on Salesforce's servers using your HTTPS certificate" , the domain status got stuck in the "provisioning"

No Fix ·Reported By 35 ·Updated 2021-01-12

Monthly page view count goes down within the same month from site detail page


We have been seeing page view counts for a particular site goes down within the same month.

In Review ·Reported By 1 ·Updated 2020-12-21

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