Salesforce Known Issues
Trailblazer Community

Public knowledge articles links redirect to one.app and are not displayed for Lightning only orgs

Knowledge , Site.com , Communities , Lightning

When accessing a public knowledge article as a guest user through a sites URL in an org that is setup as "lightning only", the URL is redirected to one that has one/one.app# and the article is not visible and requesting end user to login.

In Review ·Reported By 0 ·Updated 3 days ago

File Upload Screen component in Flows will not work for guest users after "Secure guest user record access" and "Assign new records" are enabled

Sites , Site.com , Communities

When Secure guest user record access is enabled https://help.salesforce.com/articleView?id=networks_secure_guest_user_sharing.htm&type=5, file upload component in flows stops working and errors out when guest users try to upload files. The issue occurs because the private sharing model for guest users...

In Review ·Reported By 28 ·Updated 5 days ago

Records owned by High Volume Community and Portal users cannot be shared with Guest user

Site.com , Communities

After the Winter ’21 Release, admins no longer have the ability to share records from standard and custom objects owned by high volume community and portal users to guest users.

In Review ·Reported By 0 ·Updated 19 days ago

Partner Community Users have lost access to see the email template icon when sending email within a Community

Site.com , Communities , Winter 21

After the Winter ’21 Release partner may not see the email template icon when they attempt to send an email from the Activities component inside a community. This happens because the org wide permission “Manage Email templates (PermissionsEmailTemplateManagement)” was unintentionally disabled in the...

In Review ·Reported By 1 ·Updated 23 days ago

Site.com studio: Importing assets throws an error when trying to overwrite existing ones

Sites , Site.com , Communities

Since Summer 226 Release - Users are unable to use Site.com Studio to import and replace existing assets with new ones. An error will be displayed.

In Review ·Reported By 2 ·Updated 2020-10-01

Guest users are unable to upload a file when "Secure Guest User Record Access" is enabled

Sharing , Site.com , Communities

When Secure guest user record access is enabled (https://help.salesforce.com/articleView?id=networks_secure_guest_user_sharing.htm&type=5), guest user may lose the ability to upload a file against records they create. The issue occurs because the private sharing model for guest users does not give more...

Fixed - Summer '20 ·Reported By 42 ·Updated 2020-08-05

Internal Server Error when creating new site

Site.com

When a user tries to create a site in a packaging org they may receive an unexpected error. The error messages displayed can vary, but usually indicate a problem with Visualforce pages or Apex classes. The error messages may indicate problems with components that may or may not already exist in the...

In Review ·Reported By 0 ·Updated 2020-07-02

After Instance Migration or Split, some site.com community sites in the Org will be left in 'URL No Longer Exists'

Sites , Site.com , Communities

This issue is affecting only Developer Edition Orgs. Some site.com community sites in the org are giving an 'URL No Longer Exists' error when accessing it, and the cause all goes down to the wrong mappings of the domain name, some of the community sites still maps to the old domain name which created...

In Review ·Reported By 2 ·Updated 2020-02-24

Metadata API retrieve of SiteDotCom fails with an UNKNOWN_EXCEPTION when the community contains inactive pages

API , Metadata , Site.com , Communities

Metadata API retrieve of SiteDotCom fails with UNKNOWN_EXCEPTION/ISE (Internal Server Error) due to deletion of Navigation Menu Items when community contains inactive pages.

No Fix ·Reported By 1 ·Updated 2019-11-20

Metadata Retrieval fails with Internal Server Error when package.xml includes SiteDotCom in Winter'20

Sites , Site.com , Communities , Winter 20

Metadata Retrieval fails with Internal Server Error when package.xml includes SiteDotCom in Winter'20

Fixed - Winter '20 Patch 6.0 ·Reported By 19 ·Updated 2019-10-12

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