Salesforce Known Issues
Trailblazer Community

Users see records under Recently Viewed (Most Recently Used) even after they lost access to these records

Search , Sharing

Some customers may have observed that their end users are able to see results under the Recently viewed Section of a lookup field despite restrictions due to sharing access restrictions. This is not limited to just Lookup fields, users will also see this record under 'Recent Items' on the side bar...

In Review ·Reported By 31 ·Updated 2 days ago

UserFieldAccess always returns IsAccessible as true for the current user even if the user has no access to the field.

Platform , Sharing

UserFieldAccess always returns IsAccessible=true for the current user whether the user has access or not to the field.

In Review ·Reported By 2 ·Updated Yesterday

Updating a person account owner via apex does not delete the ContactShare record of previous owner

API , Sharing

Whenever the Person Account Ownership is changed with apex, the ContactShare record for the previous owner is not removed. ContactAccessLevel changes from All to Read and the RowCause remains : ImplicitPerson. This issue doesn't happen when owner is changed through UI.

In Review ·Reported By 1 ·Updated Yesterday

FSL Complex work order chain - Exception on WorkOrderShare object "error: CANNOT_INSERT_UPDATE_ACTIVATE_ENTITY, entity type cannot be deleted"

Apex , Sharing , Field Service

This issue is related to complex work order chain. If both Service Appointments are scheduled consecutively and have same work order and the Service’s territory is changed, the sharing on the Work Order is being deleted and recreated for the new Territory (the original territory instead of the scheduled...

In Review ·Reported By 4 ·Updated 3 days ago

Firing a Platform event with Publish Immediately, rolls back dml operation on Certain Share objects

Apex , Sharing

When performing a dml operation on a accountShare / CaseShare / LeadShare / CustomShare object then subsequently firing a platform event with "Publish Behavior - Publish Immediately" the deletion of the share is rolled back to its previous state. This behavior is not observed for opportunityShare

In Review ·Reported By 1 ·Updated 3 days ago

When creating a base platform object record and a custom object record in the same transaction, sharing rule does not fire for the second object

Sharing , Custom Objects , Financial Services Cloud , Health Cloud

When creating a base platform object record and a custom object record in the same transaction (when both have criteria-based sharing rules), only the sharing rule of the first record is executed.

Release In Progress - Winter '21 Patch 1.0 ·Reported By 4 ·Updated 4 days ago

Error Message 'Sorry to interrupt' appears when opening an Approval History

Sharing , Lightning

This issue occurs in Lightning Experience only when sharing setting is configured as below. User object: Private Community User Visibility: OFF (No-Checked) Internal Server Error occurs as following Error message below when opening an Approval record from Approval History. Error Message: Sorry...

In Review ·Reported By 81 ·Updated 8 days ago

Performance slowness in running reports via the Partner Portal

Portal , Sharing , Partner

When reports run through partner portal users in the partner portal, latency or slowness is observed. There are no errors observed on UI but only slowness in execution.

In Review ·Reported By 0 ·Updated 8 days ago

Flow (INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY) error - error goes away with a "Screen element" in between

Performance , Platform , Sharing , Flow , Process Builder

Flow (INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY) error - error goes away with a "Screen element" in between

In Review ·Reported By 12 ·Updated 12 days ago

Contact shares not inserted during person account owner change


When a person account’s owner is changed to a user with particular role settings, the corresponding contact share is missing. - Actual Result Implicit Person contact share is not inserted. - Expected Result Contact share should be inserted correctly.

Fixed - Winter '21 ·Reported By 7 ·Updated 12 days ago

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