Salesforce Known Issues
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Query on DocumentChecklistItem Entity/ DCI record detail page view for non admin users fails with QUERY_TIMEOUT

Sharing , Financial Services Cloud

Query on DocumentChecklistItem Entity/ DCI record detail page view for non admin users fails as query timeout. Looks like there's a problem. QUERY_TIMEOUT: Your query request was running for too long.

In Review ·Reported By 5 ·Updated 9 days ago

Updating a person account Owner and Archiving it via apex does not delete the ContactShare record

Apex , Sharing

Whenever the Person Account Ownership and Archived Status is changed via apex, the ContactShare record is not removed. Any other user who doesn't own the record will be able to see the contact share of the record in global search results.

In Review ·Reported By 0 ·Updated 13 days ago

All Sharing records are copied to Partial and templated sandboxes regardless of objects selected, which may prevent sharing rule recalculation.

Sharing , Sandbox

Currently Partial and templated Full sandbox copies will copy all Sharing rows from production, including those for objects not included in the template. This does not inhibit most sandbox operations but, in the case of very large organizations with complex sharing it may cause it to be impossible to...

In Review ·Reported By 2 ·Updated 20 days ago

Territory model setup fails after enabling forecasting in orgs with a namespace due to duplicate filter error.

Platform , Sharing , User Interface

Unable to set up territory model after enabling forecasting in orgs with a namespace due to duplicate filter error.

In Review ·Reported By 0 ·Updated 22 days ago

Internal server error received when changing record type label


System Admin is unable to rename record type for an object if there is a sharing rule on this object using "RecordType Not Equal to Null" condition.

In Review ·Reported By 3 ·Updated 24 days ago

Order may not be accessible when OWD are set to 'Controlled by Parent' and record is owned by queue

Sales and Marketing , Sharing

When organization wide defaults (OWD) for the Order object are set to 'Controlled by Parent' with Account object set to 'Private' a User with read/write access to on an Order's related Account is unable to access/edit related Orders in Classic or the Order's related records in Lightning when the Order...

In Review ·Reported By 17 ·Updated 27 days ago

Editing File sharing in the Who Can Access section can become compressed when scrolling through the list

Content and Files , Sharing , Lightning

Some users are reporting that when a editing sharing for a File with the Who Can Access sharing section expanded it becomes compressed while scrolling if there are 26 - 29 or 51-54 shares in the list. Other increments may be affected by this issue, and it is only cosmetic - though challenging to review...

In Review ·Reported By 1 ·Updated 27 days ago

Sharing rules do not apply to records owned by Automated Process User


As of Summer ’21, no shares are inserted for records owned by the Automated Process User, regardless of the operation and entity type.

No Fix ·Reported By 55 ·Updated 2021-06-23

Error Message 'Sorry to interrupt' appears when opening an Approval History

Sharing , Lightning

This issue occurs in Lightning Experience only when sharing setting is configured as below. User object: Private Community User Visibility: OFF (No-Checked) Internal Server Error occurs as following Error message below when opening an Approval record from Approval History. Error Message: Sorry...

In Review ·Reported By 93 ·Updated 2021-06-17

Users who do not have access to the lookup object will not see the entire Lightning component if the lookup field has a value

Sharing , Lightning

Users who do not have access to the record in a Lookup field are not able to view the entire Related Record component which includes that Lookup field.

In Review ·Reported By 10 ·Updated 2021-06-15

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