Salesforce Known Issues
Trailblazer Community

Filtered Lookups May Not Function in Lightning Due to Search Crowding

Search , Lightning

Customers may find that certain Admin-created 'Related Lookup Filters' that work without issue in Salesforce Classic, fail to return search results in Lightning Experience. This issue typically affects organizations impacted by 'Search Crowding' wherein users search using a term that matches a large...

In Review ·Reported By 490 ·Updated 3 days ago

Winter'21 - Search does not return records when using search terms without leading zeros on External Id fields

Search , Winter 21

In Winter’21, terms with leading zeroes as well as a combination of text and numeric character on external id fields are not returned by a search on the term without the leading zeros. In this Known Issue, the fix for External Id (non Auto Number) field is tracked. Similar issue is reported on...

Scheduled - Winter '21 Patch 15.0 ·Reported By 39 ·Updated Today

Lightning Search TOP Results does not return records. shows "Hmm...something's not right"

Search , Knowledge , Winter 21

Some customers may have observed that post-upgrade to Winter'21 end users are seeing the following message when search returns no TOP results in Lightning Experience: "Hmm...something's not right" If you look in Dev Console(Network Tab), you'll see the following error: errorInfo: {errorId:...

In Review ·Reported By 14 ·Updated 5 days ago

Exact match or phrase search term with quotes returns unexpected results for Knowledge Articles in Community

Search , Service , Knowledge , Communities

Community users may report that when they perform an exact phrase or match search by enclosing their search terms in quotation marks, Knowledge Article results that do not contain the search term are returned unexpectedly.

In Review ·Reported By 0 ·Updated 10 days ago

Winter'21 - Search does not return records when using search terms without leading zeros on Autonumber fields

Search , Winter 21

In Winter’21, terms with leading zeroes as well as a combination of text and numeric character on external id fields are not returned by a search on the term without the leading zeros. Here is an example: When AutoNumber field which use external id has value "C0000137366", we can search the record...

Fixed - Winter '21 Patch 12.0 ·Reported By 62 ·Updated 11 days ago

Error -1742452459 observed in top results when searching in Lightning Console [Cannot read property 'fillViewportSummary' of undefined]

Search , Lightning

Some customers may have observed that users including Admin see the following error when attempting to search in lightning Console: This page has an error. You might just need to refresh it. First, would you give us some details? (We're reporting this as error ID: -1742452459) Action.prototype.finishAction...

Scheduled - Spring '21 ·Reported By 5 ·Updated 11 days ago

Unable to search for queues to change record owner using partial search

Search , Lightning

Some customers may have observed that Lightning Experience users including admins are unable to see auto-suggested OR search results when performing a partial search in Queues For example: when users search for 'STU SPE' in order to change the record owner, they expect to find XM_STU_APP_SPECIAL,...

In Review ·Reported By 5 ·Updated 12 days ago

In an org where Person Accounts is enabled, "icon" in suggested search is inconsistent with the actual Icon on the record.

Search , Spring 19

Some customers may have observed that Suggested Search displays a Business Account Icon for a Person account.

In Review ·Reported By 20 ·Updated 13 days ago

Inconsistent search behaviors observed between Classic and LEX for "Consent Management Objects"

Search , Lightning , Winter 21

Some customers may have observed hey are unable to search for records associated with the following entities among others when it comes to "Consent Management Objects" - https://help.salesforce.com/articleView?id=consent_mgmt_fields.htm&type=5 Contact Point Email Contact Point Address Contact Point...

Scheduled - Spring '21 ·Reported By 2 ·Updated 13 days ago

SOSL search will result in Internal Server Error or NullPointer Exception

Search

The SOSL search query will result in Internal Server Error or NullPointer Exception

Fixed - Winter '21 Patch 11.2 ·Reported By 53 ·Updated 15 days ago

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