Salesforce Known Issues
Trailblazer Community

Filtered Lookups May Not Function in Lightning Due to Search Crowding

Search , Lightning

Customers may find that certain Admin-created 'Related Lookup Filters' that work without issue in Salesforce Classic, fail to return search results in Lightning Experience. This issue typically affects organizations impacted by 'Search Crowding' wherein users search using a term that matches a large...

In Review ·Reported By 458 ·Updated Yesterday

Lightning global search does not include Knowledge entity as part of the top results searched

Search , Knowledge , Lightning

After some update in Summer 20 Patch, global search does not include Knowledge entity as part of the top results searched entities.

Fixed - Summer '20 Patch 19.0 ·Reported By 65 ·Updated 2 days ago

Users see records under Recently Viewed (Most Recently Used) even after they lost access to these records

Search , Sharing

Some customers may have observed that their end users are able to see results under the Recently viewed Section of a lookup field despite restrictions due to sharing access restrictions. This is not limited to just Lookup fields, users will also see this record under 'Recent Items' on the side bar...

In Review ·Reported By 31 ·Updated 2 days ago

Instant results not returned in Einstein Search when Einstein Analytics or Einstein Insights is enabled

Search , Lightning

Instant results with Einstein Search may not be displayed for a user when a term is entered into Search and Einstein Analytics or Einstein Insights is enabled.

Scheduled - Spring '21 ·Reported By 2 ·Updated Yesterday

If Knowledge entity does not use the default Knowledge__kav API name, LEX global search does not include Knowledge entity as part of the Top Results

Search

In https://trailblazer.salesforce.com/issues_view?id=a1p4V000001JiRBQA0, an issue was fixed where LEX global search will not include Knowledge entity as part of the top results searched entities. However, the known issue still exists for customers whose Knowledge entity does not use the default Knowledge__kav...

In Review ·Reported By 1 ·Updated Yesterday

Adding Products to Opportunity returns less products with Lightning than Classic UI

Sales and Marketing , Search

Adding Products to Opportunity returns less products with Lightning UI than Classic UI.

In Review ·Reported By 16 ·Updated 4 days ago

Where are my Custom Fields used button returns error.

Search , Custom Objects

There is a TODO in CustomFieldDependencyUi.java#146 which does a hack to get the URL of the lookup filter (by using the id portion of the name). The API currently returns the id + name. The name needs to be fixed in the API itself, to do a substring check (currently can cause OutOfBounds Exception, IllegalArgumentException...

In Review ·Reported By 10 ·Updated 5 days ago

Entity label is not shown correctly in search box for few languages

Search , User Interface , Lightning , Summer 20

On a Case where no Contact is related we can see that the default text written within the search bar will say "Zoeken in <Entity>" if the language is 'Nederlands', but if its translated to English it will say Search Contacts, and this also applies to the Component that allows to search for an Account...

Scheduled - Spring '21 ·Reported By 12 ·Updated 8 days ago

Duplicate Accounts showing with same ID in Global search

Search

Some customers may see Duplicate results for the same account record when they use Global Search

In Review ·Reported By 4 ·Updated 8 days ago

Archived records display in global search

Search , Lightning

Products that are archived still display when searching in global search

In Review ·Reported By 13 ·Updated 9 days ago

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