Salesforce Known Issues
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Global Search shows blank screen when searching for records in Lightning Console requiring refresh to show results

Performance , Search , Service , User Interface , Lightning

Users my find that on performing a Global Search the resulting page may be intermittently blank or only partially load requiring the page to be refreshed to see expected search results.

Fixed - Summer '22 Patch 10.2 ·Reported By 442 ·Updated Yesterday

"We can't get your search results for Opportunities. Try again in a few minutes." observed for Opportunities in Global Search top results

Search

Some customers may have observed the following error in Global Search Top Results for the opportunity entity: We can't get your search results for Opportunities. Try again in a few minutes. The error only appears in top results, if the user clicks on Opportunities from the object list on the left...

In Review ·Reported By 42 ·Updated 3 days ago

Gack appears in LWC lookup if dependent field has an empty value

Platform , Sales and Marketing , Search , Custom Objects , Lightning

In a LWC lookup, gack will appear if the dependent field has an empty value. This is most apparent if the dependent field is a picklist and the "--None--" value is selected. This is the Gack: [LWC component's @wire target property or method threw an error during value provisioning. Original error: [Invalid...

In Review ·Reported By 1 ·Updated Yesterday

Archived records display in global search

Search , Lightning

Products that are archived still display when searching in global search

In Review ·Reported By 43 ·Updated 4 days ago

A chatter group created in an Experience Site is NOT accessible by internal user

Chatter , Search , Communities

This behavior can occur by trying the following: 1. Retrieving instant results on a global search for an internal user shows the chatter group created on Community. If an Internal user clicks the chatter group name on Instant Results, the following error occurs: "The requested resource does not...

In Review ·Reported By 3 ·Updated 3 days ago

VoiceCall records are not returned in TopResults from Global Search

Search , Lightning , Service Cloud Voice

It has been observed that Voice Calls does not get searched in global search by default even if the entity is part of the user's smart scope. This is being reviewed to ensure it is looked at in the appropriate scenarios. As well ask, showing Voice Call entity in Search Manager.

Scheduled - Summer '22 Patch 11.0 ·Reported By 1 ·Updated 3 days ago

Accessibility: In the Einstein Search's Search Results page, the Einstein image contains an unnecessary alt text

Search , Disability and Product Accessibility

In the Einstein Search's Search Results page, the Einstein image contains an unnecessary alt text as the image is a decorative image. Screen readers will read the alt text, which will confuse the user.

Scheduled - Winter '23 ·Reported By 1 ·Updated 3 days ago

Accessibility: Global search bar's placeholder text fails color contrast minimums

Search , Disability and Product Accessibility

: Global search bar's placeholder text fails color contrast minimums. Placeholder text must meet a color contrast requirement of at least 4.5:1 contrast ratio, or 3:1 contrast ratio if its large (larger than 18pt or 14pt + bold).

Scheduled - Winter '23 ·Reported By 1 ·Updated 3 days ago

Contact's actions from the global search result throws an error

Search , Lightning

In the search results page, an error appears when selecting action from action dropdown of a Person Account's Contact record. Error: Action failed: forceSearch:resultsGridLWC$controller$onRowActionClick [d is undefined] Or Action failed: forceSearch:resultsGridLVM$controller$onRowActionClick...

In Review ·Reported By 0 ·Updated 3 days ago

Accessibility: The "Show More" and "Show Less" button of the Search Results page scope list does not announce state or Contextual Description

Search , Disability and Product Accessibility

The "Show More" and "Show Less" button of the Search Results page scope list does not announce state changes or provide a contextual description of its purpose in screen readers. When screen reader users navigate to the button and clicks on it, the user would not know if the list has expanded or collapsed....

In Review ·Reported By 1 ·Updated 4 days ago

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