Known Issues · Search
Some customers may have observed the following error in Global Search Top Results for the opportunity entity: We can't get your search results for Opportunities. Try again in a few minutes. The error only appears in top results, if the user clicks on Opportunities from the object list on the left...
In Review ·Reported By 9 ·Updated 2 days ago
New!"Hmm...something's not right" error occurs when refining knowledge search result
"Hmm...something's not right" error occurs when refining knowledge search result after performing global search.
In Review ·Reported By 0 ·Updated Yesterday
In Chromium-based browsers, using the Lightning UI, the browser tab may hang and become unresponsive
Search , Lightning , Summer 21
In Chromium-based browsers, using the Lightning UI, the browser tab may hang and be unresponsive if the search results return a record whose field value contains an invisible character. To be clear, the invisible character is actually part of the record's field value itself and is not added to the...
In Review ·Reported By 4 ·Updated 2 days ago
Some customer may have observed that when they search for articles with an advanced search and then reset the filters, the next search retains the filters that had been previously cleared. This has been confirmed not to be a release regression since the behavior existed in Spring '19, the filters...
In Review ·Reported By 8 ·Updated 3 days ago
Communities - search does not retain the query string after navigating to the global search page
Some customers may have observed disparities with regards to search in communities, when a user(guest or authenticated) searches for something, say 'test', the user is brought to the results page but the search term is erased from global search if the same user were to search for 'test' again on the...
No Fix ·Reported By 1 ·Updated 3 days ago
Some customers may have observed that their end-users see inconsistent lookup search results for products in Lightning Experience versus Classic, For instance, assume you have an opportunity record with a pricebook selected, in Aloa Classic, when you click "Add Product", you will see relevant results,...
In Review ·Reported By 3 ·Updated 4 days ago
Some customers may have observed that Suggested Search displays a Business Account Icon for a Person account.
In Review ·Reported By 34 ·Updated 10 days ago
Spring '20 - Global search displays a blank result page in a Console app
In Spring '20, when performing a search from a Console app in the Lightning Experience, a blank page may be displayed, instead of Top Results being loaded.
Fixed - Spring '20 Patch 10.0 ·Reported By 322 ·Updated 11 days ago
Spring '20 - Standard Users are unable to search for queues when attempting to change record owner
Some customers may have observed that post upgrade to Spring '20, non-admin users are unable to search for ‘queues’ when attempting to change record ownership. When end-user attempts to search for a Queue they have access to and they are a part of, they see the following error “No results for "account"...
Fixed - Spring '20 Patch 6.0 ·Reported By 142 ·Updated 11 days ago
'Your search term must have 2 or more characters' observed when searching in LEX Console
Search , Service Cloud Console , Lightning , Spring 20
Some customers have observed that users are seeing the following error when performing a search in LEX console: “Your search term must have 2 or more" Note: this is a regression of the following KI which was fixed a few releases ago - https://success.salesforce.com/issues_view?id=a1p3A000000mD...
Fixed - Spring '20 Patch 17.0 ·Reported By 80 ·Updated 11 days ago
Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.
