Salesforce Known Issues
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Filtered Lookups May Not Function in Lightning Due to Search Crowding

Search , Lightning

Customers may find that certain Admin-created 'Related Lookup Filters' that work without issue in Salesforce Classic, fail to return search results in Lightning Experience. This issue typically affects organizations impacted by 'Search Crowding' wherein users search using a term that matches a large...

In Review ·Reported By 423 ·Updated 6 days ago

Users see records under Recently Viewed (Most Recently Used) even after they lost access to these records

Search , Sharing

Some customers may have observed that their end users are able to see results under the Recently viewed Section of a lookup field despite restrictions due to sharing access restrictions. This is not limited to just Lookup fields, users will also see this record under 'Recent Items' on the side bar...

In Review ·Reported By 29 ·Updated 2 days ago

Lightning Experience - Global search in the setup area throws a "sorry to interrupt" error

Search

Some customers may have observed that in Lightning Experience, they see the following error when attempting to search in the setup area: This page has an error. You might just need to refresh it. First, would you give us some details? (We're reporting this as an error ID: 472458894)

Fixed - Summer '20 Patch 12.0 ·Reported By 8 ·Updated 2 days ago

Performing a global search in Lightning Experience results in a blank page

Search

Some users may have observed that they see a blank screen in Lightning Experience when performing a global search when the search is repeated, the customer is presented with the following error: "Hmm...something's not right" error. This happens if a user has pinned search entities in Classic global...

In Review ·Reported By 23 ·Updated 3 days ago

searches with wildcards do not return the right number of records

Search , Spring 20

Some customers have observed that searches with wildcard are not returning the right number of records (either no records found or only found partial). This applies to global searches, scoped searches, and SOSL queries. Searching for the record name, however, yields expected results.

In Review ·Reported By 16 ·Updated 3 days ago

Knowledge Lookup field on a custom object displays a blank value if a new version of the article is published in Lightning Experience.

Search , Knowledge , Spring 20

Some customers may have observed that the Knowledge Lookup field on a custom object displays a blank value if a new version of the article is published in Lightning Experience. end users are faced with the following error when attempting to edit/ inline edit a custom object record that has a knowledge...

In Review ·Reported By 13 ·Updated 3 days ago

Unexpected search tokenization when values contain special characters

Search

When special characters are included in a text field, these fields may be tokenized in a way that do not allow results to be returned when the search query contains the full value of the field.

In Review ·Reported By 4 ·Updated 4 days ago

In an org where Person Accounts is enabled, "icon" in suggested search is inconsistent with the actual Icon on the record.

Search , Spring 19

Some customers may have observed that Suggested Search displays a Business Account Icon for a Person account.

In Review ·Reported By 11 ·Updated 5 days ago

When a new version of an Knowledge Article is published, the article may be temporarily unavailable to search

Search , Knowledge

When a new version of a Knowledge Article is published, the Article will not be returned in search results until the new version has been indexed. Generally, search indexing occurs quickly when a record is saved or an article published, so this behavior typically has little to no impact on users....

In Review ·Reported By 14 ·Updated 6 days ago

"Object XXX is not supported by one.app" for entities not allow-listed by the UI-API

Search , Lightning

The use of the getRecordUI wire adapter produces an error when the referenced entity is not allowed-listed by the UI-API. The expected result is the lookup component should show a pill of the create record.

In Review ·Reported By 1 ·Updated 6 days ago

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