Salesforce Known Issues
Trailblazer Community

User who created sandbox clone has email address altered in resulting clone copy


If an admin user is manually created in a source sandbox after it has been created/refreshed, and that user then creates a clone of the source from their production user, their user in the resulting clone copy will have the email address altered with

In Review ·Reported By 34 ·Updated 3 days ago

Not all Contacts associated with Portal User records are copied over in Partial Copy Sandboxes

Portal , Sandbox

In certain circumstances, a subset of Contact records associated with Portal Users may not be copied over when creating or refreshing a Partial Copy Sandbox. This issue occurs when: - Records copied to the Sandbox (configured via the Sandbox Template) were created by Portal Users, resulting in...

In Review ·Reported By 8 ·Updated 5 days ago

Some managed package fails to upgrade in partial copy sandbox if the package contains asset file

Packaging , Sandbox , Partner

Some customers may not be able to upgrade managed package in their partial copy sandbox if the package contains asset file component. Error on the component: 1. An unexpected error occurred. Please include this ErrorId if you contact support: ... (2100495319) AssetFileName: An unexpected error occurred....

In Review ·Reported By 54 ·Updated 6 days ago

Cannot delete Sandbox without Modify All Data permission


Users with the 'Manage Sandbox' permission on their profile should be able to create, refresh, activate, or delete Sandboxes. However, in practice those users will not be able to delete a Sandbox unless they also have the 'Modify All Data' permission.

In Review ·Reported By 36 ·Updated 6 days ago

Feature Request: Add new functionality to allow Portal or Community users to be included in Partial sandbox refresh

Custom Objects , Sandbox , User Interface

Note: This is currently classified as a Feature Request or work item that is the Salesforce internal equivalent of an Idea on the IdeaExchange. Please consider creating or promoting an Idea for this so that we may see this feature added with a future release. Existing documentation: Sandbox Setup...

In Review ·Reported By 2 ·Updated 7 days ago

Sandbox Clone not starting due to recently deleted clone with the same name.


An issue has been found that may happen when using the sandbox cloning beta feature. If a user deletes a sandbox clone and then shortly afterwards creates a new clone with the same name and source organization the new clone may fail to progress. This occurs due to a sandbox name uniqueness error being...

In Review ·Reported By 2 ·Updated 7 days ago

Partial Sandbox Sampling never finishing or taking an extended amount of time.

Sandbox , Summer 20

Some users may experience extremely long or never ending sampling times for their Partial sandboxes when the following are true: 1. The organization contains a very large number of custom objects(around 1000) 2. Topics is included in the template. This occurs due to the relationship of Topics...

In Review ·Reported By 0 ·Updated 7 days ago

Content Cannot be Downloaded from Partial Copy Sandbox


Part of all of download links for Files will produce errors on partial copy sandboxes. This is caused by Content Body not being copied to the sandbox. Please note that not all content may appear in a partial copy sandbox. If the content does not appear at all, it is likely a result of the expected...

In Review ·Reported By 2 ·Updated 8 days ago

Partial Sandbox does not complete and enters a Stopped status


Partial Sandbox refreshes can enter a Stopped status and show no additional information on why it did not complete.

In Review ·Reported By 84 ·Updated 11 days ago

External Lookup field is shown as ID instead of the name

Apex , API , VisualForce , Custom Objects , Sandbox , Winter 18

When performing an External look up on editing the record , the field displays an ID (aXXXXXXXXX) rather than the name of the record.

In Review ·Reported By 23 ·Updated 11 days ago

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