Salesforce Known Issues
Trailblazer Community

User who created sandbox clone has email address altered in resulting clone copy


If an admin user is manually created in a source sandbox after it has been created/refreshed, and that user then creates a clone of the source from their production user, their user in the resulting clone copy will have the email address altered with

In Review ·Reported By 52 ·Updated 3 days ago

Some managed package fails to upgrade in partial copy sandbox if the package contains asset file

Packaging , Sandbox , Partner

Some customers may not be able to upgrade managed package in their partial copy sandbox if the package contains asset file component. Error on the component: 1. An unexpected error occurred. Please include this ErrorId if you contact support: ... (2100495319) AssetFileName: An unexpected error occurred....

In Review ·Reported By 68 ·Updated 4 days ago

Navigating to the sandbox page returns "Insufficient Privileges" error

Sandbox , Winter 18

Standard System administrators may not be able to access any sandbox page from within some production orgs and may get "Insufficient Privileges" error

In Review ·Reported By 25 ·Updated 3 days ago

Content Cannot be Downloaded from Partial Copy Sandbox


Part of all of download links for Files will produce errors on partial copy sandboxes. This is caused by Content Body not being copied to the sandbox. Please note that not all content may appear in a partial copy sandbox. If the content does not appear at all, it is likely a result of the expected...

In Review ·Reported By 3 ·Updated 3 days ago

Sandbox activation pending emails are not sent.

Sandbox , Summer 17

When an existing sandbox is refreshed and not set to auto activate the email notification for when the sandbox is pending activation is not sent out.

In Review ·Reported By 7 ·Updated 5 days ago

Sandbox Clone not starting due to recently deleted clone with the same name.


An issue has been found that may happen when using the sandbox cloning beta feature. If a user deletes a sandbox clone and then shortly afterwards creates a new clone with the same name and source organization the new clone may fail to progress. This occurs due to a sandbox name uniqueness error being...

In Review ·Reported By 3 ·Updated 5 days ago

Sandbox Recovery exceeds the 'Salesforce' License limit


Some customers may have observed that the license limits are exceeded in a sandbox that was recovered due to either being deleted or refreshed. Recover a deleted or refreshed sandbox - For example: Let's say you...

In Review ·Reported By 4 ·Updated 9 days ago

Partial Sandbox does not complete and enters a Stopped status


Partial Sandbox refreshes can enter a Stopped status and show no additional information on why it did not complete.

In Review ·Reported By 92 ·Updated 10 days ago

Not all Contacts associated with Portal User records are copied over in Partial Copy Sandboxes

Portal , Sandbox

In certain circumstances, a subset of Contact records associated with Portal Users may not be copied over when creating or refreshing a Partial Copy Sandbox. This issue occurs when: - Records copied to the Sandbox (configured via the Sandbox Template) were created by Portal Users, resulting in...

In Review ·Reported By 9 ·Updated 15 days ago

Deployment failure with *Fatal Error* UNKNOWN_EXCEPTION when 'Source Tracking' feature is enabled

Metadata , Sandbox , Spring 21

While deploying “CaseInteraction-Case Feed Layout” PageLayout component to Developer and Developer Pro Sandboxes Spring`21 Orgs where Source Tracking is Enabled, Deployments are failing with ErrorId: 1842935918-1808272 (2004588925). These Internal Salesforce ErrorId's might be different.

Fixed - Spring '21 Patch 7.0 ·Reported By 6 ·Updated 16 days ago

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