Known Issues · Sandbox
Cannot delete Sandbox without Modify All Data permission
Users with the 'Manage Sandbox' permission on their profile should be able to create, refresh, activate, or delete Sandboxes. However, in practice those users will not be able to delete a Sandbox unless they also have the 'Modify All Data' permission.
In Review ·Reported By 60 ·Updated 3 days ago
External Lookup field is shown as ID instead of the name
Apex , API , VisualForce , Custom Objects , Sandbox , Winter 18
When performing an External look up on editing the record , the field displays an ID (aXXXXXXXXX) rather than the name of the record.
In Review ·Reported By 24 ·Updated 3 days ago
Some managed package fails to upgrade in partial copy sandbox if the package contains asset file
Some customers may not be able to upgrade managed package in their partial copy sandbox if the package contains asset file component. Error on the component: 1. An unexpected error occurred. Please include this ErrorId if you contact support: ... (2100495319) AssetFileName: An unexpected error occurred....
In Review ·Reported By 74 ·Updated 6 days ago
Full sandbox copy stops near the end at 92%.
In organizations where standard fields are encrypted using "Deterministic - Case Insensitive" the copy may stop at around 92%. Please note that no error message is visible to the user and if a copy stops it will require manual intervention by Salesforce Support so please log a case to confirm whether...
In Review ·Reported By 2 ·Updated 6 days ago
Partial Sandbox does not complete and enters a Stopped status
Partial Sandbox refreshes can enter a Stopped status and show no additional information on why it did not complete.
In Review ·Reported By 94 ·Updated 8 days ago
User who created sandbox clone has email address altered in resulting clone copy
If an admin user is manually created in a source sandbox after it has been created/refreshed, and that user then creates a clone of the source from their production user, their user in the resulting clone copy will have the email address altered with @Domain.com.invalid.
In Review ·Reported By 62 ·Updated 10 days ago
Navigating to the sandbox page returns "Insufficient Privileges" error
Standard System administrators may not be able to access any sandbox page from within some production orgs and may get "Insufficient Privileges" error
In Review ·Reported By 30 ·Updated 14 days ago
Picklist values created by portal/community users encounter issues in copied sandboxes
Apex , Sandbox , User Interface , Communities
Picklist values may occasionally be created by portal/community users via Apex Triggers. These values will not show up in Dev, DevPro, and some Partial sandboxes due to the fact that Contact data for the portal users is either not copied at all or dependent upon it being sampled in the case of Partial...
In Review ·Reported By 13 ·Updated 20 days ago
If a custom object contains long text areas or rich text areas they will be truncated in sandbox copies if the object sharing is set to Public Read/Write. This occurs due to an issue with how the object is exported, if no custom sharing data is found the table that stores longer field data is also not...
Fixed - Winter '20 ·Reported By 70 ·Updated 28 days ago
Sandbox copy failing to delete despite being deleted from the sandbox list
Some customers may have observed that they're still able to log in to sandboxes they've deleted from the Sandbox list page (Setup | Environments | Sandboxes). Customers can log in to these copies since they're not purged but won't be able to move any metadata from/to the affected sandbox copy. Note:...
In Review ·Reported By 1 ·Updated 2021-03-31
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