Known Issues · Sandbox
User who created sandbox clone has email address altered in resulting clone copy
If an admin user is manually created in a source sandbox after it has been created/refreshed, and that user then creates a clone of the source from their production user, their user in the resulting clone copy will have the email address altered with @Domain.com.invalid.
In Review ·Reported By 52 ·Updated 3 days ago
Some managed package fails to upgrade in partial copy sandbox if the package contains asset file
Some customers may not be able to upgrade managed package in their partial copy sandbox if the package contains asset file component. Error on the component: 1. An unexpected error occurred. Please include this ErrorId if you contact support: ... (2100495319) AssetFileName: An unexpected error occurred....
In Review ·Reported By 68 ·Updated 4 days ago
Navigating to the sandbox page returns "Insufficient Privileges" error
Standard System administrators may not be able to access any sandbox page from within some production orgs and may get "Insufficient Privileges" error
In Review ·Reported By 25 ·Updated 3 days ago
Content Cannot be Downloaded from Partial Copy Sandbox
Part of all of download links for Files will produce errors on partial copy sandboxes. This is caused by Content Body not being copied to the sandbox. Please note that not all content may appear in a partial copy sandbox. If the content does not appear at all, it is likely a result of the expected...
In Review ·Reported By 3 ·Updated 3 days ago
Sandbox activation pending emails are not sent.
When an existing sandbox is refreshed and not set to auto activate the email notification for when the sandbox is pending activation is not sent out.
In Review ·Reported By 7 ·Updated 5 days ago
Sandbox Clone not starting due to recently deleted clone with the same name.
An issue has been found that may happen when using the sandbox cloning beta feature. If a user deletes a sandbox clone and then shortly afterwards creates a new clone with the same name and source organization the new clone may fail to progress. This occurs due to a sandbox name uniqueness error being...
In Review ·Reported By 3 ·Updated 5 days ago
Sandbox Recovery exceeds the 'Salesforce' License limit
Some customers may have observed that the license limits are exceeded in a sandbox that was recovered due to either being deleted or refreshed. Recover a deleted or refreshed sandbox - https://help.salesforce.com/articleView?id=000324557&language=en_US&mode=1&type=1 For example: Let's say you...
In Review ·Reported By 4 ·Updated 9 days ago
Partial Sandbox does not complete and enters a Stopped status
Partial Sandbox refreshes can enter a Stopped status and show no additional information on why it did not complete.
In Review ·Reported By 92 ·Updated 10 days ago
Not all Contacts associated with Portal User records are copied over in Partial Copy Sandboxes
In certain circumstances, a subset of Contact records associated with Portal Users may not be copied over when creating or refreshing a Partial Copy Sandbox. This issue occurs when: - Records copied to the Sandbox (configured via the Sandbox Template) were created by Portal Users, resulting in...
In Review ·Reported By 9 ·Updated 15 days ago
Deployment failure with *Fatal Error* UNKNOWN_EXCEPTION when 'Source Tracking' feature is enabled
Metadata , Sandbox , Spring 21
While deploying “CaseInteraction-Case Feed Layout” PageLayout component to Developer and Developer Pro Sandboxes Spring`21 Orgs where Source Tracking is Enabled, Deployments are failing with ErrorId: 1842935918-1808272 (2004588925). These Internal Salesforce ErrorId's might be different.
Fixed - Spring '21 Patch 7.0 ·Reported By 6 ·Updated 16 days ago
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