Known Issues · Sandbox
Static resources, documents, attachments failed to load or return 404 Not Found
AppExchange , Content and Files , Packaging , Sandbox , Winter 20 , Spring 20
A recent automated process incorrectly identified and displaced static resources (Created before January 23rd, 2019) which could result in customers receiving Static resource failed to load errors, or 404 not found failures when attempting to retrieve attachments and documents. Salesforce is actively...
In Review ·Reported By 138 ·Updated 4 days ago
In Spring '20 sandboxes, SAML logins are prematurely expecting the ACS URL to use a stabilized, instance-less My Domain hostname, regardless of whether the org had activated the "Stabilize the Hostname for My Domain URLs in Sandboxes" critical update. This issue began on Spring '20 sandboxes at 2020-07-11:00:00:00Z...
In Review ·Reported By 0 ·Updated Today
Cannot delete Sandbox without Modify All Data permission
Users with the 'Manage Sandbox' permission on their profile should be able to create, refresh, activate, or delete Sandboxes. However, in practice those users will not be able to delete a Sandbox unless they also have the 'Modify All Data' permission.
In Review ·Reported By 22 ·Updated 3 days ago
Sandbox Recovery exceeds the 'Salesforce' License limit
Some customers may have observed that the license limits are exceeded in a sandbox that was recovered due to either being deleted or refreshed. Recover a deleted or refreshed sandbox - https://help.salesforce.com/articleView?id=000324557&language=en_US&mode=1&type=1 For example: Let's say you...
In Review ·Reported By 2 ·Updated 2 days ago
Service Report Template images are missing in Full and Partial sandboxes.
When viewing Service Report Templates in your sandbox the images inserted into them will be missing.
In Review ·Reported By 0 ·Updated 2 days ago
Partial Sandbox does not complete and enters a Stopped status
Partial Sandbox refreshes can enter a Stopped status and show no additional information on why it did not complete.
In Review ·Reported By 67 ·Updated 5 days ago
When attempting to login using Data Loader's OAuth option, users encounter a generic error: Please check your username and password. If you still can't log in, contact your Salesforce administrator. And no login attempt may be present or recorded in the user record's login history. In addition,...
In Review ·Reported By 30 ·Updated 5 days ago
Some managed package fails to upgrade in partial copy sandbox if the package contains asset file
Some customers may not be able to upgrade managed package in their partial copy sandbox if the package contains asset file component. Error on the component: 1. An unexpected error occurred. Please include this ErrorId if you contact support: ... (2100495319) AssetFileName: An unexpected error occurred....
In Review ·Reported By 43 ·Updated 6 days ago
Unable to Edit or Delete records when Rich Text Area images are broken (e.g. Partial Sandbox)
In a partial copy Sandbox, when a custom object record contains a Rich Text Area field where the image is broken (e.g. not copied to the sandbox), the record is neither editable or deletable.
In Review ·Reported By 1 ·Updated 13 days ago
"Data Not Available" Error on certain profiles on a cloned sandbox
Some customers may encounter "Data Not available" error when opening Profiles after a sandbox refresh which may be cloned from another sandbox. The main issue is if in the source sandbox org the affected profile the created by or last modified by user may have a username like the following two users -->...
In Review ·Reported By 11 ·Updated 14 days ago
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