Salesforce Known Issues
Trailblazer Community

Cannot delete Sandbox without Modify All Data permission


Users with the 'Manage Sandbox' permission on their profile should be able to create, refresh, activate, or delete Sandboxes. However, in practice those users will not be able to delete a Sandbox unless they also have the 'Modify All Data' permission.

In Review ·Reported By 60 ·Updated 3 days ago

External Lookup field is shown as ID instead of the name

Apex , API , VisualForce , Custom Objects , Sandbox , Winter 18

When performing an External look up on editing the record , the field displays an ID (aXXXXXXXXX) rather than the name of the record.

In Review ·Reported By 24 ·Updated 3 days ago

Some managed package fails to upgrade in partial copy sandbox if the package contains asset file

Packaging , Sandbox , Partner

Some customers may not be able to upgrade managed package in their partial copy sandbox if the package contains asset file component. Error on the component: 1. An unexpected error occurred. Please include this ErrorId if you contact support: ... (2100495319) AssetFileName: An unexpected error occurred....

In Review ·Reported By 74 ·Updated 6 days ago

Full sandbox copy stops near the end at 92%.


In organizations where standard fields are encrypted using "Deterministic - Case Insensitive" the copy may stop at around 92%. Please note that no error message is visible to the user and if a copy stops it will require manual intervention by Salesforce Support so please log a case to confirm whether...

In Review ·Reported By 2 ·Updated 6 days ago

Partial Sandbox does not complete and enters a Stopped status


Partial Sandbox refreshes can enter a Stopped status and show no additional information on why it did not complete.

In Review ·Reported By 94 ·Updated 8 days ago

User who created sandbox clone has email address altered in resulting clone copy


If an admin user is manually created in a source sandbox after it has been created/refreshed, and that user then creates a clone of the source from their production user, their user in the resulting clone copy will have the email address altered with

In Review ·Reported By 62 ·Updated 10 days ago

Navigating to the sandbox page returns "Insufficient Privileges" error

Sandbox , Winter 18

Standard System administrators may not be able to access any sandbox page from within some production orgs and may get "Insufficient Privileges" error

In Review ·Reported By 30 ·Updated 14 days ago

Picklist values created by portal/community users encounter issues in copied sandboxes

Apex , Sandbox , User Interface , Communities

Picklist values may occasionally be created by portal/community users via Apex Triggers. These values will not show up in Dev, DevPro, and some Partial sandboxes due to the fact that Contact data for the portal users is either not copied at all or dependent upon it being sampled in the case of Partial...

In Review ·Reported By 13 ·Updated 20 days ago

Long and Rich text fields truncated in Full and Partial sandbox copies and all cloned sandbox types when no sharing is present.


If a custom object contains long text areas or rich text areas they will be truncated in sandbox copies if the object sharing is set to Public Read/Write. This occurs due to an issue with how the object is exported, if no custom sharing data is found the table that stores longer field data is also not...

Fixed - Winter '20 ·Reported By 70 ·Updated 28 days ago

Sandbox copy failing to delete despite being deleted from the sandbox list


Some customers may have observed that they're still able to log in to sandboxes they've deleted from the Sandbox list page (Setup | Environments | Sandboxes). Customers can log in to these copies since they're not purged but won't be able to move any metadata from/to the affected sandbox copy. Note:...

In Review ·Reported By 1 ·Updated 2021-03-31

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