Salesforce Known Issues
Trailblazer Community

Static resources, documents, attachments failed to load or return 404 Not Found

AppExchange , Content and Files , Packaging , Sandbox , Winter 20 , Spring 20

A recent automated process incorrectly identified and displaced static resources (Created before January 23rd, 2019) which could result in customers receiving Static resource failed to load errors, or 404 not found failures when attempting to retrieve attachments and documents. Salesforce is actively...

In Review ·Reported By 188 ·Updated 2 days ago

Partial Sandbox does not complete and enters a Stopped status


Partial Sandbox refreshes can enter a Stopped status and show no additional information on why it did not complete.

In Review ·Reported By 110 ·Updated 2 days ago

User who created sandbox clone has email address altered in resulting clone copy


If an admin user is manually created in a source sandbox after it has been created/refreshed, and that user then creates a clone of the source from their production user, their user in the resulting clone copy will have the email address altered with

In Review ·Reported By 84 ·Updated 2 days ago

Delay in Processing Platform Events in Sandbox for Apex Triggers and Flows

Platform , Sandbox

In sandbox instances, there is a sporadic delay in processing platform events in Apex triggers, flows, and processes. Sometimes Apex trigger, flow, and process subscriptions fail in sandbox instances. The subscriptions stop and then are resumed later by the system from the latest stored unprocessed event...

In Review ·Reported By 68 ·Updated Yesterday

Sandbox copy job fails on the Formula format that has string literal "'s" inside the formula


Sandbox copy job fails on the Formula format that has string literal "'s" inside the formula

In Review ·Reported By 1 ·Updated 3 days ago

Work Lightning Console's History Component in Sandbox has the link to Production when it is refreshed

Sandbox , Lightning

When a sandbox is created as a copy of Production, the data to be shown in History component is also copied. The link in this History component points to Production instead of the sandbox. This is not happening in Consoles in Classic mode.

In Review ·Reported By 2 ·Updated 9 days ago

Manage Sandbox Permission is not visible in Sandboxes right after the org has ben created

Sandbox , Spring 21

Manage Sandboxes permission missing in newly created or refreshed sandbox orgs.

In Review ·Reported By 1 ·Updated 9 days ago

Post refresh, some Sandbox copies from large Production orgs may experience issues logging in, where login page is returned on login attempt


A known issue is sometimes causing data required by the login functionality to not copied as expected, as a result post refresh when user tries to login they are returned to the login page showing "Please check your username and password. If you still can't log in, contact your Salesforce administra...

In Review ·Reported By 23 ·Updated 10 days ago

All Sharing records are copied to Partial and templated sandboxes regardless of objects selected, which may prevent sharing rule recalculation.

Sharing , Sandbox

Currently Partial and templated Full sandbox copies will copy all Sharing rows from production, including those for objects not included in the template. This does not inhibit most sandbox operations but, in the case of very large organizations with complex sharing it may cause it to be impossible to...

In Review ·Reported By 2 ·Updated 16 days ago

Unable to Edit or Delete records when Rich Text Area images are broken (e.g. Partial Sandbox)

Sandbox , User Interface

In a partial copy Sandbox, when record contains a Rich Text Area field where the image is broken (e.g. not copied to the sandbox), the record is neither editable or deletable.

In Review ·Reported By 9 ·Updated 21 days ago

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