Salesforce Known Issues
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Known Issues · Salesforce CPQ (Configure-Price-Quote)

Amendment Opportunity Generation Performance

Salesforce CPQ (Configure-Price-Quote)

The new JavaScript Amendment/Renewal (JSAR) functionality in Salesforce CPQ allows for larger contracts to be amended without encountering platform Apex limits. However, for small numbers of Subscriptions/Assets, the JSAR can take a longer time to perform the tasks than the legacy amendment/renewal system,...

In Review ·Reported By 28 ·Updated Today

Invalid Query Locator Error while Previewing or Generating a Quote Document

Salesforce CPQ (Configure-Price-Quote)

When attempting to preview or generate a quote document, users are shown the error "Invalid Query Locator".

In Review ·Reported By 4 ·Updated Yesterday

Standard Order creation in Community fails due to sharing limitation with Consumption Schedule

Salesforce CPQ (Configure-Price-Quote) , Salesforce Billing

After installing Billing, customers are no longer able to create Orders from their unauthenticated community. These are Orders that don't use CPQ or Billing. There is a permission error: Guest user doesn't have READ access to the Consumption Schedules object. It is not possible to assign read permission...

In Review ·Reported By 1 ·Updated Yesterday

New!Favorites Functionality is Not Working for Dynamic Bundles.

Salesforce CPQ (Configure-Price-Quote)

When a Dynamic Bundle is added from the Favourites functionality, the 'Option Type' field of the Product Option Lines are blank.

In Review ·Reported By 0 ·Updated Yesterday

[LAR/JSAR] Amendment to Cancel MDQ Segment Fails to Refund Uplifted Amount

Salesforce CPQ (Configure-Price-Quote)

When amending a renewed and uplifted MDQ Product in order to apply a full refund, the refunded amount is incorrectly calculated. This Known Issue is applicable to MDQ amendment quote lines with a prorate multiplier equal to 1. Note that this is unrelated to amendment quote lines with a prorate...

In Review ·Reported By 4 ·Updated 2 days ago

Internal Users are unable to auto launch a VisualForce External Configurator when using a relative URL

Salesforce CPQ (Configure-Price-Quote)

When using a relative URL as a value in the "External Configurator URL" field in the CPQ package setting under the tab 'Additional Settings', internal users are unable to launch the external configurator.

In Review ·Reported By 1 ·Updated 2 days ago

Percent of Total products not calculating properly on Renewals when there is a large number of subscribed assets

Salesforce CPQ (Configure-Price-Quote)

When there is an increasing number of subscribed assets, the PoT product is not calculated correctly on renewals. There is a limit to number of subscribed assets that is fetched.

In Review ·Reported By 1 ·Updated 2 days ago

Security checks for opportunity access do not allow ordering when Quote does not have an associated Opportunity

Salesforce CPQ (Configure-Price-Quote)

Newly introduced order permissions in CPQ 230 prevent users from generating orders without access to the Opportunity Object. If the quote does not have an associated Opportunity, the order process fails.

In Review ·Reported By 9 ·Updated 6 days ago

Product with Term Discount Schedules Do not have an Custom Action icon in the QLE

Salesforce CPQ (Configure-Price-Quote)

Product with Term Discount Schedules do not have an Custom Action icon in the QLE

In Review ·Reported By 2 ·Updated 6 days ago

Amendment/Renewal Quote Lines do not respect modified or data migrated SBQQ__Number__c on Subscription Record with JSARs

Salesforce CPQ (Configure-Price-Quote)

When JSAR is used, the data migrated or modified SBQQ__Number__c field on the Subscription record does not sort the Amendment or Renewal Quote lines in the same order as the SBQQ__Number__c field on the associated Subscription record.

In Review ·Reported By 1 ·Updated 6 days ago

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