Salesforce Known Issues
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Known Issues · Salesforce CPQ (Configure-Price-Quote)

Upgrade of Salesforce CPQ & AA 228 fails "Details: Your requested install failed."

Salesforce CPQ (Configure-Price-Quote)

Details: Your requested install failed. Please try this again. None of the data or setup information in your salesforce.com organization should have been affected by this error. If this error persists, contact salesforce.com Support through your normal channels and reference number: SOMENUMBERS (497133743)...

In Review ·Reported By 19 ·Updated Yesterday

MDQ segment with 0 quantity does not create an order product and prevents order from being activated

Salesforce CPQ (Configure-Price-Quote)

MDQ segment with 0 quantity does not create an order product and prevents order from being activated. Error is: Can't activate an order with partially segmented order items.

In Review ·Reported By 15 ·Updated Yesterday

Amendment Opportunity Generation Performance

Salesforce CPQ (Configure-Price-Quote)

The new JavaScript Amendment/Renewal (JSAR) functionality in Salesforce CPQ allows for larger contracts to be amended without encountering platform Apex limits. However, for small numbers of Subscriptions/Assets, the JSAR can take a longer time to perform the tasks than the legacy amendment/renewal system,...

In Review ·Reported By 13 ·Updated 2 days ago

Error on order creation when Order by Quote Line Group = True, there are at least two groups and POT products are on the quote

Salesforce CPQ (Configure-Price-Quote)

An error is received when attempting to order a quote by quote line group (with at least 2 groups) which contain a POT product and bundle: Error:SBQQ.OrderProductTrigger: execution of AfterInsert caused by: System.NullPointerException: Attempt to de-reference a null object Class.SBQQ.OrderItemObjectManager.associateBundleProducts:...

In Review ·Reported By 1 ·Updated Yesterday

New!Disabling CPQ triggers in package settings does not disable SBQQSC namespace triggers

Salesforce CPQ (Configure-Price-Quote)

An update to an object record from - Contract Line Item/Service Contract/Entitlement/Contract Line Item ConsumptionRate executes the SBQQSC triggers despite CPQ triggers being disabled at the package level.

In Review ·Reported By 0 ·Updated Yesterday

Opportunity Spinner Shows Status 'Contracting' During Recalculation

Salesforce CPQ (Configure-Price-Quote)

The OpportunitySave visualforce page on the Opportunity page layout displays "Contracting" as its status when the primary Quote is being recalculated. This should show "Recalculating" as the QuoteSave visualforce page shows when recalculating.

In Review ·Reported By 0 ·Updated Yesterday

Replace Page Custom Action Loads new Page Inside Quote Line Editor Component of Lightning Community

Salesforce CPQ (Configure-Price-Quote)

When utilizing a Custom Action with a URL Target of Replace Page, typically, the page will navigate the full web browser tab to the new URL. However, in Communities, the new URL is loaded inside the component that contains the Quote Line Editor. So, you will see 2 instances of the community header and...

In Review ·Reported By 4 ·Updated 2 days ago

Guided Selling Dialogue with more than 6+ Process Inputs cuts off the screen in chrome in Lightning when Zoom is at 100%

Salesforce CPQ (Configure-Price-Quote)

Guided Selling Dialogue with more than 6+ Process Inputs cuts off the screen in chrome in Lightning when Zoom is at 100%

No Fix ·Reported By 0 ·Updated 2 days ago

Active Contract Selection Prompt does not Prompt in Lightning

Salesforce CPQ (Configure-Price-Quote)

Active Contract Selection Prompt does not Prompt in Lightning

In Review ·Reported By 0 ·Updated 2 days ago

[LEX] Rich Text Area in Merge Field Fails to Render Line Breaks in PDF

Salesforce CPQ (Configure-Price-Quote)

When a Rich Text Area field is referenced in a Merge Field in custom HTML Template Content, any line breaks entered in the Rich Text Area field using Shift + Enter in Lightning Experience fail to render on the PDF. For Example: Line 1 Line 2 Line 3 Renders as: Line 1 Line 2 Line ...

No Fix ·Reported By 3 ·Updated 3 days ago

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