Salesforce Known Issues
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Known Issues · Salesforce CPQ (Configure-Price-Quote)

Product Rule is not working correctly when Product Option has a value for Discount %

Salesforce CPQ (Configure-Price-Quote)

If a product option has a value for Discount % on the product option record and that product option is being used in a product rule, the product rule does not behave correctly in the UI.

In Review ·Reported By 1 ·Updated Yesterday

CPQ - [LEX] Quote Line Related List Requires Manual Refresh

Salesforce CPQ (Configure-Price-Quote)

When adding or removing Products in the Quote Line Editor, those changes are not reflected on the Quote Detail Page until a Page Refresh is performed.

In Review ·Reported By 4 ·Updated 2 days ago

Error on Renewal/Amend if User has Added a 2nd Instance of an Asset-Parent bundle in previous Renewal Quote

Salesforce CPQ (Configure-Price-Quote)

User is shown error "Can't find parent record for SBQQ__Subscription__c [<subscription Id>]. Please make sure you have a record with ID [<asset id>] and try again." This error occurs when attempting to generate a renewal or an amendment from a contract if the contract features 2 copies of the same...

In Review ·Reported By 17 ·Updated 3 days ago

Amend Contract with Split Orders Containing Asset Option will ReParent Product Options Incorrectly

Salesforce CPQ (Configure-Price-Quote)

If split Orders are created with split Asset Quantities, then an amendment will re-parent all of the Product Options under one Bundle rather than under their respective bundles as originally ordered.

No Fix ·Reported By 3 ·Updated 3 days ago

Products with Price Dimensions added Net New on Amendment create subscriptions with incorrect Quantities

Salesforce CPQ (Configure-Price-Quote)

Products with Price Dimensions added Net New on Amendment create subscriptions with incorrect Quantities Products added in this fashion should have 'Quantity' of the delta difference from previous line. Currently they hold the true Quantity.

In Review ·Reported By 2 ·Updated 3 days ago

Unable to save product configuration when using multiple Features in tabs with 'Add' Option Selection Method

Salesforce CPQ (Configure-Price-Quote)

Unable to save product configuration when using multiple Features in tabs with 'Add' Option Selection Method when the first Option added Requires configuration.

In Review ·Reported By 1 ·Updated 3 days ago

Selecting “t” for Today in the Quote Line Editor selects the Wrong Date at Certain Times of the Day

Salesforce CPQ (Configure-Price-Quote)

When a User Detail Time Zone is set to UTC + 1, + 2, + 3 etc., then selecting today’s date “t” in the Quote Line Editor will populate the previous date. For example, if User’s “today” is 12/2 (December 2nd), then the QLE will default to 12/1 (December 1st) instead.

In Review ·Reported By 1 ·Updated 3 days ago

Active Contract Selection Prompt does not Prompt in Lightning

Salesforce CPQ (Configure-Price-Quote)

Active Contract Selection Prompt does not Prompt in Lightning

In Review ·Reported By 4 ·Updated 4 days ago

JSAR Renewal Quotes receiving error "Can't update the product subscription type" when syncing from QLE and Large Quote Threshold is used

Salesforce CPQ (Configure-Price-Quote)

After a renewal quote is generated from the contract, the Subscription Type field in the opportunity product is blank at first. When the user enters the Quote Line Editor (QLE) to save the primary renewal quote and sync the quote to the opportunity, Subscription Type in the opportunity product will then...

In Review ·Reported By 3 ·Updated 4 days ago

Simultaneous In-Flight Primary Quotes Save as Primary on Opportunity

Salesforce CPQ (Configure-Price-Quote)

If different Users create a Primary Quote on the same Opportunity and begin working in the Quote Line Editor before either User has saved out of the Quote Line Editor, then upon saving out of the Quote Line Editor, both Quotes will be Primary.

In Review ·Reported By 3 ·Updated 4 days ago

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