Salesforce Known Issues
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Known Issues · Salesforce CPQ (Configure-Price-Quote)

MDQ segment with 0 quantity does not create an order product and prevents order from being activated

Salesforce CPQ (Configure-Price-Quote)

MDQ segment with 0 quantity does not create an order product and prevents order from being activated. Error is: Can't activate an order with partially segmented order items.

In Review ·Reported By 36 ·Updated 3 days ago

Applying styling in RTF field adds extra line break in the output document

Salesforce CPQ (Configure-Price-Quote)

When adding bolding or italics to text in an RTF field, an extra line break is added after the line when the PDF document is generated.

In Review ·Reported By 32 ·Updated 3 days ago

Ordering from Quotes is failing when State/Country pick lists are enabled with large data sets

Salesforce CPQ (Configure-Price-Quote)

Ordering is failing after 234 upgrade for customers with State/Country pick lists enabled and a large data set. Error:Apex trigger SBQQ.QuoteAfter caused an unexpected exception, contact your administrator: SBQQ.QuoteAfter: System.LimitException: Apex CPU time limit exceeded

In Review ·Reported By 8 ·Updated 3 days ago

Text Formula fields with text wrapping do not retain uniform size across MDQ segments upon Calculate, causing misalignment of fields in other segments

Salesforce CPQ (Configure-Price-Quote)

Text Formula fields with text wrapping do not retain uniform size across MDQ segments upon Calculate, causing misalignment of fields in other segments to their related row. This impacts the readability as rows for one segment are misaligned compared to the other segments.

In Review ·Reported By 5 ·Updated 3 days ago

Configuration screen is blank on upgrade bundles when the bundles have a Feature

Salesforce CPQ (Configure-Price-Quote)

Configuration screen is blank for upgraded bundles that have a Feature and is utilizing the upgrade target field and upgrade source field on the product records.

In Review ·Reported By 1 ·Updated 3 days ago

Improve Browser Performance locks Quote Line Groups from being able to be re-ordered (Drag & Drop)

Salesforce CPQ (Configure-Price-Quote)

Package Setting: Improve Browser Performance locks Quote Line Groups from being able to be re-ordered

In Review ·Reported By 31 ·Updated 4 days ago

CPQ Document Generation does not display elements with span tags accurately

Salesforce CPQ (Configure-Price-Quote)

When an HTML template content (in a template section) has a line with multiple span tags, the line will break after a closing span tag.

In Review ·Reported By 27 ·Updated 4 days ago

[LAR/JSAR] Amendment to Cancel MDQ Segment Fails to Refund Uplifted Amount

Salesforce CPQ (Configure-Price-Quote)

When amending a renewed and uplifted MDQ Product in order to apply a full refund, the refunded amount is incorrectly calculated. This Known Issue is applicable to MDQ amendment quote lines with a prorate multiplier equal to 1. Note that this is unrelated to amendment quote lines with a prorate...

In Review ·Reported By 4 ·Updated 5 days ago

Error Amending/Renewing a Renewal Contract after adding a new Bundle

Salesforce CPQ (Configure-Price-Quote)

1. When attempting to amend or renew a Renewal Contract where a new Bundle was added to the Renewal Quote prior to Contracting, the following error occurs: Can't find parent record for SBQQ__Subscription__c [ID]. Please make sure you have a record with ID [02ixxxxxxxxxxxxxx] and try again. ______________________ 2....

In Review ·Reported By 3 ·Updated 5 days ago

Bad Request on Document Generation using Salesforce CPQ for Users with MFA or 2FA enabled in Profile

Salesforce CPQ (Configure-Price-Quote)

When previewing or generating a quote document, "Bad Request" error shows up when the user is using multi factor authentication or two factor authentication in the user profile. Note: In Winter '21, two factor authentication is now named as multi factor authentication.

In Review ·Reported By 37 ·Updated 9 days ago

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