Salesforce Known Issues
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Known Issues · Salesforce Billing

Invoice Scheduler - When set to Daily, can not set Start Date in the Future

Salesforce Billing

When creating an Invoice Scheduler that is of type Daily, the user can not set the start date for tomorrow or later. A user should be able to create an Invoice Scheduler that runs Daily and set the start date and time to today or any day in the future. Please note that this also applies to Payment...

In Review ·Reported By 10 ·Updated 3 days ago

Unable to post final invoice when there are sub invoice lines.

Salesforce Billing

When Salesforce Billing posts an invoice it compares the Subtotal on all the invoice lines against the Pending Billing Amount (without tax) to make sure not to bill more than quoted. If Subtotal > this amount, then posting will fail with an error message: Error:Cannot post the invoice because the...

In Review ·Reported By 3 ·Updated 3 days ago

Sub Invoice Lines do not sum to Invoice lines when split between invoice run batches

Salesforce Billing

Invoice lines are created from sub invoice lines when there is an amendment. When an invoice run creates multiple batches and the sub invoice lines are in different batches, then the line created won't have the correct totals for quantity and subtotal.

In Review ·Reported By 0 ·Updated 3 days ago

Tax on Invoice lines created from Usage Summary when Bill Now is used stays in Queued and does not calculate tax

Salesforce Billing

If the invoice lines in an invoice generated from 'Bill Now' are a combination of Usage summary and Order Product, then Tax Status on Invoice Line created from Usage Summary is stuck in 'Queued' state. Note that if the invoice lines in an invoice generated from 'Bill Now' are exclusively of 'Usage...

In Review ·Reported By 1 ·Updated 4 days ago

Install of Salesforce CPQ and or Salesforce Billing fails due to UseOldOrderSaveBehavior

Salesforce CPQ (Configure-Price-Quote) , Salesforce Billing

Salesforce CPQ and Salesforce Billing do not support the New Order Save Behavior in Winter ’21. When the New Order Save Behavior is enabled, installing or upgrading these packages will fail.

In Review ·Reported By 17 ·Updated 6 days ago

Packages dependent on Old Order Save Order behavior cannot be installed in Developer or Trial Orgs

AppExchange , Salesforce CPQ (Configure-Price-Quote) , Salesforce Billing

Managed Packages, including Salesforce CPQ and Salesforce Billing Winter 21 versions, which are built to be dependent on Old Save Order Behavior run into an error when they are installed in subscriber orgs. There is presently no way to disable the New Order Save Behavior in Developer and Trial orgs.

Fixed - Winter '21 Patch 12.0 ·Reported By 17 ·Updated 9 days ago

Cannot allocate non corporate currency Debit Notes to Invoices in a multi currency org

Salesforce Billing

Users in a multi currency org are unable to allocate a Debit Note Line to an Invoice Line, in the non-corporate currency, in the VF page unless their currency matches the record currency.

In Review ·Reported By 5 ·Updated 10 days ago

Error during contracting of amendment order "Revised Order Product Id on canceled order item is not set up correctly"

Salesforce Billing

For non-invoice plan products (Billing Frequency is not equal to Invoice Plan), having a Billing Treatment selected in the order product that has the Invoice Plan fields populated causes an error during amendment. This is because of a new validation added in v228 and the reason why in the previous versions...

In Review ·Reported By 1 ·Updated 10 days ago

Using Before Trigger to populate Legal Entity on Order Product does not update the correct Billing Treatment or Tax Treatment

Salesforce Billing

If you use Legal Entities in your Billing Org, using a before trigger on the Order object to insert the Legal Entity (LE) does not result in the correct Billing Treatment and Tax Treatment being inserted in the Order Product. These fields either remain null if there is no Treatment with a null LE or...

No Fix ·Reported By 6 ·Updated 12 days ago

Rating Usage on Evergreen Subscriptions after the initial 12 usage summaries does not create new Usage Summaries

Salesforce Billing

Evergreen Subscriptions with Consumption Schedules create the initial 12 usage summary records when ordered. When attempting to load usage beyond the initial 12 usage summary periods, an error is thrown and no usage summary is created.

In Review ·Reported By 4 ·Updated 15 days ago

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