Known Issues · Salesforce Billing
Date format in payment center does not consider the locale
In the Payment Center (from Account) or Payment Virtual Terminal (from Invoice) the date format for invoice due date is displayed as MM/DD/YYYY no matter the locale specified for the company or user. Also, Payment Center pulls Target Date from the Invoice into the Due Date column instead of the...
In Review ·Reported By 5 ·Updated Today
Order Products with a Charge Type = Recurring and with Usage Summaries, typically for Usage Based Products, work correctly when the usage summaries are created automatically. If the Order Product (OP) has a Billing Rule that has Generate Invoice = No, then the Invoice Run Processing Status is originally...
No Fix ·Reported By 4 ·Updated Yesterday
When invoicing a Usage Summary with with a Consumption Rate past 2 decimal places and a Quantity with decimal values, the first Invoice Line gets created correctly, with a Unit Price matching decimal precision. After Cancel and Rebill, the subsequent Invoice Line now has a Unit Price extended to upwards...
In Review ·Reported By 0 ·Updated Yesterday
Order Products are used to create Invoice Lines. When there are multiple billing periods on one invoice, multiple invoice lines are created on each order product. When these are posted a small percentage might post out of order and multiple Billing fields will not be properly updated. These include the...
In Review ·Reported By 4 ·Updated 3 days ago
In a multicurrency org, when using the non-corporate currency, when you allocate a Payment to an Invoice Line that has a Debit Note line allocated to it, the Payment undergoes a currency calculation when it should not.
In Review ·Reported By 3 ·Updated 3 days ago
Proration Type custom setting changes when user language is changed
When changing a user's language, the proration setting for Salesforce Billing may change.
In Review ·Reported By 1 ·Updated 3 days ago
Billing Period Not Being Set Resulting in Failure to Create Invoice Lines
When an Invoice is generated there are no Invoice Lines being created. This happens when the Order Product End Date is FEB 28 and the Billing Type is 'Arrears'.
In Review ·Reported By 1 ·Updated 4 days ago
Missing Currency Error during Sub Invoice Line creation
When invoicing orders that include amendments using Invoice Scheduler, the run fails with the following error during the sub invoice line merging process: 'SObject row was retrieved via SOQL without querying the requested field: blng__InvoiceLine__c.CurrencyIsoCode155Class.blng.SubInvoiceLineService.createSubInvoiceLines:...
Fixed in version Salesforce Billing 238.2 ·Reported By 1 ·Updated 10 days ago
Bill Through Date Override is Being Populated Unexpectedly for One-Time Product
When canceling a one-time order product the following error is displayed: "FIELD_CUSTOM_VALIDATION_EXCEPTION: Error: Bill Through Date Override needs to be the same as the end date **/**/****." This happens because the Bill Through Date Override is unexpectedly being populated for one-time order...
In Review ·Reported By 11 ·Updated 16 days ago
Invoicing Second Amendment Order Generates Error 'cannot specify id in an insert call'
When generating an invoice for a second amendment order, the invoice record is created as expected but the Error Logs contain the following error: 'cannot specify id in an insert call'
In Review ·Reported By 1 ·Updated 18 days ago
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