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Known Issues · Salesforce Billing

Date format in payment center does not consider the locale

Salesforce Billing

In the Payment Center (from Account) or Payment Virtual Terminal (from Invoice) the date format for invoice due date is displayed as MM/DD/YYYY no matter the locale specified for the company or user. Also, Payment Center pulls Target Date from the Invoice into the Due Date column instead of the...

In Review ·Reported By 5 ·Updated Today

Invoicing Usage Summaries created manually overrides Invoice Run Processing Status for Do Not Invoice to Pending Billing

Salesforce Billing

Order Products with a Charge Type = Recurring and with Usage Summaries, typically for Usage Based Products, work correctly when the usage summaries are created automatically. If the Order Product (OP) has a Billing Rule that has Generate Invoice = No, then the Invoice Run Processing Status is originally...

No Fix ·Reported By 4 ·Updated Yesterday

Invoice Line Unit Price for Usage Summaries extends past platform decimal precision after Cancel and Rebill

Salesforce Billing

When invoicing a Usage Summary with with a Consumption Rate past 2 decimal places and a Quantity with decimal values, the first Invoice Line gets created correctly, with a Unit Price matching decimal precision. After Cancel and Rebill, the subsequent Invoice Line now has a Unit Price extended to upwards...

In Review ·Reported By 0 ·Updated Yesterday

Order Products Billing fields may not update after Post All Invoices when multiple lines on each order product

Salesforce Billing

Order Products are used to create Invoice Lines. When there are multiple billing periods on one invoice, multiple invoice lines are created on each order product. When these are posted a small percentage might post out of order and multiple Billing fields will not be properly updated. These include the...

In Review ·Reported By 4 ·Updated 3 days ago

Allocating non corporate currency Payment to an Invoice Line with an allocated Debit Note Line results in incorrect Balance Calculation

Salesforce Billing

In a multicurrency org, when using the non-corporate currency, when you allocate a Payment to an Invoice Line that has a Debit Note line allocated to it, the Payment undergoes a currency calculation when it should not.

In Review ·Reported By 3 ·Updated 3 days ago

Proration Type custom setting changes when user language is changed

Salesforce Billing

When changing a user's language, the proration setting for Salesforce Billing may change.

In Review ·Reported By 1 ·Updated 3 days ago

Billing Period Not Being Set Resulting in Failure to Create Invoice Lines

Salesforce Billing

When an Invoice is generated there are no Invoice Lines being created. This happens when the Order Product End Date is FEB 28 and the Billing Type is 'Arrears'.

In Review ·Reported By 1 ·Updated 4 days ago

Missing Currency Error during Sub Invoice Line creation

Salesforce Billing

When invoicing orders that include amendments using Invoice Scheduler, the run fails with the following error during the sub invoice line merging process: 'SObject row was retrieved via SOQL without querying the requested field: blng__InvoiceLine__c.CurrencyIsoCode155Class.blng.SubInvoiceLineService.createSubInvoiceLines:...

Fixed in version Salesforce Billing 238.2 ·Reported By 1 ·Updated 10 days ago

Bill Through Date Override is Being Populated Unexpectedly for One-Time Product

Salesforce Billing

When canceling a one-time order product the following error is displayed: "FIELD_CUSTOM_VALIDATION_EXCEPTION: Error: Bill Through Date Override needs to be the same as the end date **/**/****." This happens because the Bill Through Date Override is unexpectedly being populated for one-time order...

In Review ·Reported By 11 ·Updated 16 days ago

Invoicing Second Amendment Order Generates Error 'cannot specify id in an insert call'

Salesforce Billing

When generating an invoice for a second amendment order, the invoice record is created as expected but the Error Logs contain the following error: 'cannot specify id in an insert call'

In Review ·Reported By 1 ·Updated 18 days ago

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