Salesforce Known Issues
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Known Issues · Sales and Marketing

Not able to deactivate or remove the Sales Insights Integration User and profile

Sales and Marketing

The Sales Insights Integration User and Sales Insights managed package were installed in Unlimited and Performance Edition orgs in the Winter ’22 release. They are required for a new feature in Pipeline Inspection called Einstein Deal Insights. This user and package are also used by other Sales Cloud...

In Review ·Reported By 41 ·Updated 2 days ago

Macro fails to change record owner if the action targetted is in the related record component

Sales and Marketing

A macro that changes the record’s owner field found in the related record component will fail during execution.

In Review ·Reported By 36 ·Updated 2 days ago

[UAPA]Analyze Uncaught Error querying PermissionSetAssignments with >50K records

Sales and Marketing , Service , Spring 22

Customer's might observe an error when trying to use the User Access & Permissions Assistant app : Uncaught Error in $A.getCallback() [Cannot read properties of null (reading 'isSuccess')] Callback failed: apex://Profile2PermSet.permAnalyzer/ACTION$getUsersWithFieldPermission

In Review ·Reported By 14 ·Updated Today

Winter'18 - Lead Convert page has sections that are not scrollable in Lightning

Sales and Marketing

If the sections in the Lead convert page are beyond a certain height then the section doesn't display the whole information as they are not scrollable.

Fixed - Winter '18 Patch 8.0 ·Reported By 19 ·Updated 2 days ago

Account name is not displayed in Related Accounts related list when user doesn't have access to the record

Sales and Marketing , User Interface , Lightning

After enabling the Critical Update called "Require Permission to View Record Names in Lookup Fields" in the Spring '20 release, users will no longer be able to see the name of accounts they don't have access to in the Related Accounts related list on contacts or person accounts.

In Review ·Reported By 6 ·Updated Today

Translated Salutation values are pushed as inactive picklist values upon Conversion for all languages since Winter '19

Sales and Marketing

Since Winter '19 (with the fix to W-4581278) the translated Salutation values are passed from the Lead to the converted Contact, however, that value is pushed as a "new" value, an inactive one created during conversion.

Fixed - Spring '19 ·Reported By 13 ·Updated 2 days ago

System Administrator profile does not have 'Edit Activated Orders' perm enabled

Sales and Marketing , Spring 14

The “Edit Activated Orders” may not be enabled for the Standard System Administrator Profile.

In Review ·Reported By 30 ·Updated 3 days ago

New Lead Capture UI in Sales Cloud doesn't support unknown data types

Sales and Marketing

Before an UI update, users were able to enter a multipicklist data type when entering values. This option is not available anymore. Lead Capture for Sales Cloud currently only supports picklist. The previous version of the UI never officially supported multipicklist, it did however present the user...

Fixed ·Reported By 7 ·Updated 2 days ago

Unable to change configuration of chat button via setup

Sales and Marketing

Admins may run into an issue where editing an existing chat button appears to go through but upon saving, this it will display the edit screen again.

In Review ·Reported By 6 ·Updated 2 days ago

Link generated by Formula does not work correctly using "+" or "&"

Sales and Marketing

Formula (Text) returns incorrect formula when multiple fields are referenced in combination with concactation ("+" or "&") Example Formula should generate 2 seperate hyperlinks in a field. Account Name + Opportunity Name The account name link can be used, but the opportunity name hyperlink tries...

Fixed - Summer '20 ·Reported By 5 ·Updated 2 days ago

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