Known Issues · Sales and Marketing
Internal server error occurs when converting a lead to an existing Opportunity or Contact
When Org has Einstein related feature (Engagement Score, Einstein Lead Scoring, Activity Metrics, Opportunity Score) enabled an internal server error occurs when converting a lead to an existing Opportunity or Contact. This can also happen when updating a Lead after converting in same apex context.
In Review ·Reported By 73 ·Updated 3 days ago
Leads from 'LinkedIn Lead Gen' Stopped Coming into Salesforce
Leads may stop coming into Salesforce via LinkedIn Lead Gen even though the Member has the necessary permissions set within their LinkedIn Account. This typically occurs when a single LinkedIn Account is being used for multiple environments.
In Review ·Reported By 68 ·Updated 4 days ago
Activities , Platform , Sales and Marketing , Email Clients
Related Campaign drop down is not showing in List Email if the List Email is launched from assorted campaign members
In Review ·Reported By 1 ·Updated 2 days ago
Invalid Total Revenue for Opportunity Product Revenue Schedule when one of the schedule record revenue fields has a dollar amount that contains 12 or more decimal places
In Review ·Reported By 0 ·Updated 2 days ago
Email template encodings behave differently in prod and sandbox
Sales and Marketing , Service , Messaging
Customers who use the encoding "Japanese (Shift-JIS_2004)" to create email templates and send emails in Japanese may notice that emails sent from production display correctly in their email client (Outlook, Google, etc), but using the same template in sandbox results in unreadable characters where Japanese...
In Review ·Reported By 14 ·Updated 4 days ago
Spring '21 Lead custom field mappings displaying as '--none--'
Sales and Marketing , Spring 21
Lead custom field mappings not showing on UI for orgs with old Lead Convert Custom Field Mappings UI. The mappings display as '--none--'. If a System Admin were to hit save on this page (without re-populating all the mappings on UI) they could lose their custom field mappings.
Fixed - Spring '21 Patch 8.9 ·Reported By 18 ·Updated 5 days ago
Some months are shown twice in the Account Forecast Tab when you're trying to view all the Periods
Sales and Marketing , Lightning , Manufacturing Cloud
When trying to show all the periods of the Account Forecast tab some months are appearing twice.
Scheduled - Spring '21 Patch 12.0 ·Reported By 2 ·Updated 5 days ago
Sales and Marketing , Lightning
When the Opportunity Score field is displayed in a platform action layout in Lightning Experience, users may notice that the Score field displayed in that component intermittently displays as "Not Available". The Score field will display as expected in other components, such as Details and Highli...
No Fix ·Reported By 1 ·Updated 5 days ago
Unable to add Opportunity Split in Lightning, return an error that the percentage doesn’t equal 100%
Sales and Marketing , Lightning , Winter 21
Unable to add Opportunity Split in Lightning, return an error that the percentage doesn’t equal 100% when a newly inserted row has larger % than the Opportunity owner's original split %.
Scheduled - Summer '21 ·Reported By 10 ·Updated 10 days ago
"Field UserRole does not exist. Check spelling." error when creating a formula field
Platform , Sales and Marketing
Some Admins may get the following error when they try to update a formula field containing a reference to UserRole, User.FirstName, and User.LastName that was created before the Summer '16 release.
In Review ·Reported By 5 ·Updated 15 days ago
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