Salesforce Known Issues
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Known Issues · Sales and Marketing

Order may not be accessible when OWD are set to 'Controlled by Parent' and record is owned by queue

Sales and Marketing , Sharing

When organization wide defaults (OWD) for the Order object are set to 'Controlled by Parent' with Account object set to 'Private' a User with read/write access to on an Order's related Account is unable to access/edit related Orders in Classic or the Order's related records in Lightning when the Order...

In Review ·Reported By 12 ·Updated 3 days ago

Error when trying to disable Product Schedules. "Error: Your product schedules have been customized, so at least one schedule type must be enabled."

Sales and Marketing

When trying to disable both Quantity Scheduling and Revenue Scheduling, customers may see an error: --- "Error: Your product schedules have been customized, so at least one schedule type must be enabled." --- An error is expected when there is customization in the org that references fields tied...

In Review ·Reported By 3 ·Updated 6 days ago

Accessibility: The Dialog Appearing After Pressing a Lead Owner's Preview Button is Missing Its Title

Sales and Marketing , Disability and Product Accessibility

The dialog box that appears after the Preview button is pressed on a lead's owner is missing its title, so that screen readers say only "dialog" when it opens.

In Review ·Reported By 0 ·Updated 7 days ago

Internal server error occurs when converting a lead to an existing Opportunity or Contact

Apex , Sales and Marketing

When Org has Einstein related feature (Engagement Score, Einstein Lead Scoring, Activity Metrics, Opportunity Score) enabled an internal server error occurs when converting a lead to an existing Opportunity or Contact. This can also happen when updating a Lead after converting in same apex context.

In Review ·Reported By 79 ·Updated 13 days ago

Leads from 'LinkedIn Lead Gen' Stopped Coming into Salesforce

Sales and Marketing

Leads may stop coming into Salesforce via LinkedIn Lead Gen even though the Member has the necessary permissions set within their LinkedIn Account. This typically occurs when a single LinkedIn Account is being used for multiple environments.

In Review ·Reported By 78 ·Updated 13 days ago

System Administrator profile does not have 'Edit Activated Orders' perm enabled

Sales and Marketing , Spring 14

The “Edit Activated Orders” may not be enabled for the Standard System Administrator Profile.

In Review ·Reported By 15 ·Updated 13 days ago

Email template encodings behave differently in prod and sandbox

Sales and Marketing , Service , Messaging

Customers who use the encoding "Japanese (Shift-JIS_2004)" to create email templates and send emails in Japanese may notice that emails sent from production display correctly in their email client (Outlook, Google, etc), but using the same template in sandbox results in unreadable characters where Japanese...

In Review ·Reported By 16 ·Updated 15 days ago

Automated Process user not able to directly update the Probability field on Opportunity record

Apex , Sales and Marketing

Automated Process user not able to directly update the Probability field on Opportunity record

In Review ·Reported By 3 ·Updated 15 days ago

Renaming Products object does not rename the edit product action in related list

Sales and Marketing , User Interface

Renaming Products object does not rename the edit product action in related list.

Fixed - Winter '22 ·Reported By 1 ·Updated 15 days ago

Error "Cascade deleting too many records" deleting a Sales Cadence

Sales and Marketing

In High Velocity Sales, when you delete a Sales Cadence, an error "Cascade deleting too many records" my be encountered.

In Review ·Reported By 3 ·Updated 16 days ago

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