Salesforce Known Issues
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Known Issues · Sales and Marketing

Potential duplicates component displays the href value of a formula field using the Hyperlink/IMAGE function rather than the fields value

Sales and Marketing , User Interface , Summer 21

In Summer 21 the potential duplicates component displays the href value of a formula field using the Hyperlink function rather than the fields value.

In Review ·Reported By 42 ·Updated 2 days ago

New!User Story: Unable to delete system created price book (pricebook2) list views

Performance , Sales and Marketing , Listviews

This Known Issue is related to a larger effort to track the Product Team's work to create functionality the would allow Support to manually remove or delete orphaned price book list views as it is not currently possible to manually remove these from Salesforce. When a Price book is created in Salesforce...

In Review ·Reported By 0 ·Updated Yesterday

Leads from 'LinkedIn Lead Gen' Stopped Coming into Salesforce

Sales and Marketing

Leads may stop coming into Salesforce via LinkedIn Lead Gen even though the Member has the necessary permissions set within their LinkedIn Account. This typically occurs when a single LinkedIn Account is being used for multiple environments.

In Review ·Reported By 93 ·Updated 6 days ago

Internal server error occurs when converting a lead to an existing Opportunity or Contact

Apex , Sales and Marketing

When Org has Einstein related feature (Engagement Score, Einstein Lead Scoring, Activity Metrics, Opportunity Score) enabled an internal server error occurs when converting a lead to an existing Opportunity or Contact. This can also happen when updating a Lead after converting in same apex context.

In Review ·Reported By 84 ·Updated 7 days ago

"Field UserRole does not exist. Check spelling." error when creating a formula field

Platform , Sales and Marketing

Some Admins may get the following error when they try to update a formula field containing a reference to UserRole, User.FirstName, and User.LastName that was created before the Summer '16 release.

In Review ·Reported By 6 ·Updated 10 days ago

System Administrator profile does not have 'Edit Activated Orders' perm enabled

Sales and Marketing , Spring 14

The “Edit Activated Orders” may not be enabled for the Standard System Administrator Profile.

In Review ·Reported By 17 ·Updated 13 days ago

Users are intermittently throwing an error when creating related child records from Person Account records

Sales and Marketing , Service , Spring 21

This error is very intermittent. Occasionally, when creating child records from related lists on Person Account records, Users intermittently see the following error and are not able to save the child record: "Contact: id value of incorrect type:”. It then shows the Id of the Person Account Record, instead...

In Review ·Reported By 10 ·Updated 13 days ago

Accessibility: The DOM Order of the Add Opportunity Team Member Dialog is not Logical

Sales and Marketing , Disability and Product Accessibility

The order of the items in the Document Object Model (DOM) for the Add Opportunity Team Member dialog is not logical. It should follow the order of visual presentation.

In Review ·Reported By 1 ·Updated 16 days ago

After converting a lead successfully, then navigating to "Go to Leads", stacktrace -1687991353 is received.

Sales and Marketing , Lightning

After converting a lead successfully, then navigating to "Go to Leads", stacktrace -1687991353 is received. This page has an error. You might just need to refresh it. First, would you give us some details? (We're reporting this as error ID: -1687991353) Javascript stack: h.eval()@<your salesforce...

No Fix ·Reported By 0 ·Updated 20 days ago

Order may not be accessible when OWD are set to 'Controlled by Parent' and record is owned by queue

Sales and Marketing , Sharing

When organization wide defaults (OWD) for the Order object are set to 'Controlled by Parent' with Account object set to 'Private' a User with read/write access to on an Order's related Account is unable to access/edit related Orders in Classic or the Order's related records in Lightning when the Order...

In Review ·Reported By 17 ·Updated 27 days ago

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