Salesforce Known Issues
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Known Issues · Sales and Marketing

Not able to deactivate or remove the Sales Insights Integration User and profile

Sales and Marketing

The Sales Insights Integration User and Sales Insights managed package were installed in Unlimited and Performance Edition orgs in the Winter ’22 release. They are required for a new feature in Pipeline Inspection called Einstein Deal Insights. This user and package are also used by other Sales Cloud...

No Fix ·Reported By 47 ·Updated Yesterday

Account name is not displayed in Related Accounts related list when user doesn't have access to the record

Sales and Marketing , User Interface , Lightning

After enabling the Critical Update called "Require Permission to View Record Names in Lookup Fields" in the Spring '20 release, users will no longer be able to see the name of accounts they don't have access to in the Related Accounts related list on contacts or person accounts.

In Review ·Reported By 8 ·Updated Yesterday

Communication Subscription Consent records are not displayed correctly in Digital Experience UI

Sales and Marketing , Service , Communities

Communication Subscription Consent records are not displayed correctly in Digital Experience UI

In Review ·Reported By 2 ·Updated Today

New!User is not able to edit "Commit/Best Case Forecast" column for the users reporting to him under the Forecast Tab

Sales and Marketing

Editing manager adjustments fail when the org has a forecast type that is active, deleted and has no adjustments. It may also fail if org has another forecast type that is active and has no adjustments. Expected Result: Editing manager adjustment should succeed as long as user has override forecasts Actual...

In Review ·Reported By 1 ·Updated Yesterday

Adding Products to Opportunity returns less products with Lightning than Classic UI

Sales and Marketing , Search

Adding Products to Opportunity returns less products with Lightning UI than Classic UI.

In Review ·Reported By 26 ·Updated 4 days ago

Leads from 'LinkedIn Lead Gen' Stopped Coming into Salesforce

Sales and Marketing

Leads may stop coming into Salesforce via LinkedIn Lead Gen even though the member has the necessary permissions set within their LinkedIn account. This typically occurs when a single LinkedIn account is being used for multiple environments.

Fixed ·Reported By 220 ·Updated 9 days ago

Adding values to Picklist Value Sets defaulting to Available and not Selected for Person Account, Task and Event Record Types

Activities , Sales and Marketing , Winter 23

Adding new values into global sets value with option “Add the new picklist values to all Record Types that use this Global Value Set” set to Checked/True does not add new values into existing picklist as Selected Values. Instead, values are added as Available Values. This issue only occurs on Person...

In Review ·Reported By 2 ·Updated 9 days ago

Enablement Dashboard not loading when the Program’s name field is longer than 50 characters

Platform , Sales and Marketing , Lightning , Operational Analytics - Dashboards , Operational Analytics - Reports , Spring 23

When users click View Analytics for any Enablement Program with a name field longer than 50 characters, the dashboard doesn’t load and an error message appears. Error message: “Filter value isn’t available. Ask your Salesforce admin for help.”

In Review ·Reported By 0 ·Updated 9 days ago

Salesforce Generated PDF Quotes are Not Screen Reader Accessible

Sales and Marketing , Lightning

Salesforce generated PDF quotes are not screen reader accessible.

In Review ·Reported By 3 ·Updated 14 days ago

"Product Code" field is not displaying in the multi-line edit page for Orders (Edit Products) in Lightning, it does appear for Add Products and in Opp

Sales and Marketing , Lightning

Orders' "Edit Products" option is not displaying the "Product Code" field in Lightning. That field appears when you Add Products and it also appears when Editing other Products, like Opportunity ones.

In Review ·Reported By 38 ·Updated 15 days ago

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