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Known Issues · SFDO Student Success Hub

SFDO AdvisorLink: Student Snapshot displaying fields with empty values.

SFDO Student Success Hub

Student Snapshot displaying fields with empty values.

In Review ·Reported By 1 ·Updated 2 days ago

SFDO StudentSuccessHub: Inactive Success Plan Tasks are visible in the Student Community

SFDO Student Success Hub

Inactive Success Plan Tasks are visible in the Student Community

In Review ·Reported By 1 ·Updated 6 days ago

SFDO AdvisorLink: Appointments Scheduled from portal is associated with closed advisee case record instead of open one

SFDO Student Success Hub

If a Student has both an closed and open case and schedules an appointment through the portal the Appointment will be associated to the closed case rather than the open case.

In Review ·Reported By 1 ·Updated 6 days ago

SFDO AdvisorLink: Topics are not populating in the new Scheduling Wizard upon selecting the Anyone on this team option on the Assign tab.

SFDO Student Success Hub

Topics are not populating in the new Scheduling Wizard upon selecting the Anyone on this team option on the Assign tab.

In Review ·Reported By 3 ·Updated 7 days ago

SFDO AdvisorLink: Component error when trying to save changes to Appointment Availability (Firefox/Chrome)

SFDO Student Success Hub

Firefox: When editing Appointment Availability you may encounter the following component error upon save: TypeError: Action failed: sfal:advisorApptSettingsEditor$controller$handleSaveClick [cmp.find(...).reduce is not a function] Chrome: When editing Appointment Availability you may experience the...

Fixed ·Reported By 2 ·Updated 15 days ago

SFDO AdvisorLink: Duration is disabled for Walk-In Appointments when only a single Topic exists

SFDO Student Success Hub

When an Advisors attempts to create a Walk-In Appointment and there is only a single Topic in the Topic picklist the Duration field is shown as disabled. Saving results in the following error: Argument cannot be null.

Fixed ·Reported By 2 ·Updated 15 days ago

SFDO AdvisorLink: Component error when accessing the Appointment Availability page

SFDO Student Success Hub

When accessing the Appointment Availability page you may encounter the following component error: Uncaught Error in $A.getCallback() [Cannot read property 'forEach' of undefined] Callback failed: apex://sfal.AdvisorApptSettingsController/ACTION$getAdvisorSettings

Fixed ·Reported By 1 ·Updated 15 days ago

SFDO AdvisorLink: index out of bound error

SFDO Student Success Hub

This issue is only occurring in Advisor Link Sandboxes with the 2.40 Release: When attempting to book an appointment using the New Appointment button in the Upcoming Appointment list of the Advising Tab, users will encounter an index out of bound error.

Fixed in version SAL 2.41 ·Reported By 0 ·Updated 15 days ago

SFDO StudentSuccessHub: Error displayed when attempting to install Sample Support Reports and Dashboards

SFDO Student Success Hub

Note: This error may or may not impact all orgs: When attempting to install Sample Reports and Dashboards from the Installation Manager tab in SSH Settings you may run into the following error: MetadataParseError: Could not process MDAPI response: Update of ReportType Contacts_with_Course_Offerings_with_Course_Connect:...

In Review ·Reported By 1 ·Updated 2021-12-16

SFDO AdvisorLink: Unable to access Sample Data and Configurations via the Installation Manager tab in SSH Settings

SFDO Student Success Hub

Customers are unable to access the Sample Data and Configurations within the Installation Manager tab in SSH Settings.

Fixed in version SSH 2.58 ·Reported By 1 ·Updated 2021-12-16

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