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Known Issues · SFDO Student Success Hub

Student Success Hub - SSH Scheduling Wizard component 'Recent' tab display issue

SFDO Student Success Hub

There is currently an alignment issue with the way the contents of the 'Recent' tab display in the SSH Scheduling Wizard component in the student portal. This bug will fix the alignment issue with the display.

In Review ·Reported By 8 ·Updated 8 days ago

SSH - Newly created Alerts AND Success Plans on the Case record do NOT show up on the related list components unless a refresh is forced.

SFDO Student Success Hub

There is a current issue in Student Success Hub where newly created Alerts and Success Plans do NOT show up on the related list components unless there is a forced browser refresh.

No Fix ·Reported By 4 ·Updated 16 days ago

Student Success Hub - Walk-In Appointment Event Type in Custom Settings not working as expected

SFDO Student Success Hub

Walk-In Appointment Event Type in Custom Settings not working as expected Expected Results: The value set for Walk-In Appointment Event Type should be reflected in Walk-In Details. Actual Results: The value set for Walk-In Appointment Event Type is not reflected in Walk-In Details.

In Review ·Reported By 4 ·Updated 24 days ago

Advising Event Related List not showing accurate Status values for all attendees

SFDO Student Success Hub

When you create an appointment that includes 3 or more people (at least two advisees), and you change the Status of the first Appointment Attendee record to 'cancelled' the status of the remaining Appointment Attendees will show as "Cancelled" when viewed from the Advising Event Related List on the...

In Review ·Reported By 3 ·Updated 2022-11-01

SFDO Student Success Hub - Shield Platform Encryption preventing push upgrades to SSH Production orgs when "Subject" field on Case has been encrypted

SFDO Student Success Hub

Shield Platform Encryption preventing push upgrades to SSH Production orgs when "Subject" field on Case has been encrypted

Fixed in version SSH 2.62 ·Reported By 0 ·Updated 2022-10-31

Adding the Scheduling Wizard component page API name to the Appointment Scheduler component breaks the appointment reschedule functionality

SFDO Student Success Hub

If the SSH Scheduling Wizard component's page API name is added to the SSH Appointment Scheduler component in the site builder and is published to the student portal, when a student tries to reschedule an appointment in the portal sometimes the scheduling wizard opens to a new appointment page instead...

In Review ·Reported By 3 ·Updated 2022-10-20

SFDO AdvisorLink: Topics are not populating in the new Scheduling Wizard upon selecting the Anyone on this team option on the Assign tab.

SFDO Student Success Hub

Topics are not populating in the new Scheduling Wizard upon selecting the Anyone on this team option on the Assign tab.

Fixed in version SSH 2.60 ·Reported By 7 ·Updated 2022-08-08

SFDO Student Success Hub: Availability Time Slots are not filtering by location when creating a new Appointment through Appointment Manager

SFDO Student Success Hub

Availability Time Slots are not filtering by location when creating a new Appointment through Appointment Manager. This creates a confusing situation for an Advisor when attempting to schedule a new Appointment through Appointment Manager.

In Review ·Reported By 4 ·Updated 2022-08-08

SFDO Student Success Hub: Availability Location records are not created for Availability blocks when Location is 'All Locations (By Default)'

SFDO Student Success Hub

Availability Location records are not created for Availability blocks when Location is 'All Locations (By Default)'

No Fix ·Reported By 2 ·Updated 2022-08-08

SFDO AdvisorLink: Appointment Canceled message displaying even though Appointment was not canceled

SFDO Student Success Hub

When an advisor tries to cancel another advisors appointment using the "apptActionsQuickAction" or "apptCancel" component the appointment is not canceled even though a prompt says "Appointment was cancelled."

Fixed in version SAL 2.55 ·Reported By 2 ·Updated 2022-08-08

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