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Known Issues · SFDO Student Success Hub

SFDO Student Success Hub: Availability Location records are not created for Availability blocks when Location is 'All Locations (By Default)'

SFDO Student Success Hub

Availability Location records are not created for Availability blocks when Location is 'All Locations (By Default)'

In Review ·Reported By 2 ·Updated 7 days ago

SFDO AdvisorLink: Topics are not populating in the new Scheduling Wizard upon selecting the Anyone on this team option on the Assign tab.

SFDO Student Success Hub

Topics are not populating in the new Scheduling Wizard upon selecting the Anyone on this team option on the Assign tab.

Fixed in version SSH 2.60 ·Reported By 7 ·Updated 11 days ago

SFDO AdvisorLink: Appointments Scheduled from portal is associated with closed advisee case record instead of open one

SFDO Student Success Hub

If a Student has both an closed and open case and schedules an appointment through the portal the Appointment will be associated to the closed case rather than the open case.

Fixed in version SSH 2.60 ·Reported By 3 ·Updated 11 days ago

SFDO StudentSuccessHub: Inactive Success Plan Tasks are visible in the Student Community

SFDO Student Success Hub

Inactive Success Plan Tasks are visible in the Student Community

Fixed in version SSH 2.60 ·Reported By 1 ·Updated 11 days ago

SFDO Student Success Hub - Shield Platform Encryption preventing push upgrades to SSH Production orgs when "Subject" field on Case has been encrypted

SFDO Student Success Hub

Shield Platform Encryption preventing push upgrades to SSH Production orgs when "Subject" field on Case has been encrypted

In Review ·Reported By 0 ·Updated 16 days ago

SFDO Student Success Hub: Availability Time Slots are not filtering by location when creating a new Appointment through Appointment Manager

SFDO Student Success Hub

Availability Time Slots are not filtering by location when creating a new Appointment through Appointment Manager. This creates a confusing situation for an Advisor when attempting to schedule a new Appointment through Appointment Manager.

In Review ·Reported By 4 ·Updated 18 days ago

SFDO StudentSuccessHub: Error displayed when attempting to install Sample Support Reports and Dashboards

SFDO Student Success Hub

Note: This error may or may not impact all orgs: When attempting to install Sample Reports and Dashboards from the Installation Manager tab in SSH Settings you may run into the following error: MetadataParseError: Could not process MDAPI response: Update of ReportType Contacts_with_Course_Offerings_with_Course_Connect:...

In Review ·Reported By 2 ·Updated 22 days ago

SFDO Student Success Hub: 'sfal:Too many query rows: 50001' error in orgs with more than 50,000 Users w/out ContactIds when viewing non-advising event

SFDO Student Success Hub

A 'sfal Too many query rows 50001' error is displaying in orgs with more than 50000 users w/out Contact Ids when viewing Non-Advising Event records in Appointment Manager.

In Review ·Reported By 2 ·Updated 2022-04-21

SFDO AdvisorLink: Student Snapshot displaying fields with empty values.

SFDO Student Success Hub

Student Snapshot displaying fields with empty values.

In Review ·Reported By 1 ·Updated 2022-01-24

SFDO AdvisorLink: Component error when trying to save changes to Appointment Availability (Firefox/Chrome)

SFDO Student Success Hub

Firefox: When editing Appointment Availability you may encounter the following component error upon save: TypeError: Action failed: sfal:advisorApptSettingsEditor$controller$handleSaveClick [cmp.find(...).reduce is not a function] Chrome: When editing Appointment Availability you may experience the...

Fixed ·Reported By 2 ·Updated 2022-01-11

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