Salesforce Known Issues
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Known Issues · SFDO Philanthropy Cloud

The stripe notification email have EngagementHub CC alert

SFDO Philanthropy Cloud

Current email subject line: "Engagement Hub Credit Card Alert for [user's first name]”. Needs to be updated to: “Philanthropy Cloud Credit Card Alert for [user's first name]”

In Review ·Reported By 1 ·Updated 3 days ago

can save the settings page without a privacy policy if the only payment method selected is Payroll

SFDO Philanthropy Cloud

Issue happens only if the payment option set to "payroll", all other payment methods works fine.

In Review ·Reported By 2 ·Updated 7 days ago

The Volunteer opportunity organizer is not receiving organizer email notifications when users from other workplaces sign up for the volunteer oppty

SFDO Philanthropy Cloud

The Volunteer opportunity organizer is not receiving organizer email notifications when users from other workplaces sign up for the volunteer opportunity they created/organized

In Review ·Reported By 2 ·Updated 7 days ago

SFDO Philanthropy Cloud: GraphQL Error on User Create

SFDO Philanthropy Cloud

An error message appears when creating new users in Demo, Prod and Partner. The new user is created but can't be edited or deactivated via user management. This is caused when uploading a user with a timezone that is not accepted by Salesforce. The user is created in the SPC database bc there is no timezone...

In Review ·Reported By 2 ·Updated 7 days ago

Impact Fund scope to a workplace by LUW appears on another workplace

SFDO Philanthropy Cloud

Impact Funds scoped to a specific workplace are showing in another workplace that has the same LUW as the scoped workplace. Impact Funds scoped to a specific workplace should only show in the donation designation list of that scoped workplace and the LUW that created the Impact fund.

In Review ·Reported By 1 ·Updated 7 days ago

Error message when trying to access Donation Management UI

SFDO Philanthropy Cloud

The users receive this error message when trying to view the Donation Management page in Production "This feature may still be under development. Please refresh your page and try again." "Unauthorized access: [Error Id: ..."

In Review ·Reported By 3 ·Updated 8 days ago

Users get Authn failure, gets getUser/organizations:null error message

SFDO Philanthropy Cloud

Users get Authn failure message and unable to perform the intended action.

In Review ·Reported By 1 ·Updated 8 days ago

SFDO Philanthropy Cloud: Re-issued tax receipts do not meet Canadian requirements

SFDO Philanthropy Cloud

The Void & Reissue feature of SPC is reissuing tax receipts that do not meet the following Canadian requirements: Inaccurate: - The re-issued tax receipt lists the same issue date as the original transaction. - The CRA website indicates that the date the receipt was issued is a requirement. Missing:...

In Review ·Reported By 6 ·Updated 9 days ago

SFDO Philanthropy Cloud: dataEntryMethod Missing from Donation API Output

SFDO Philanthropy Cloud

The dataEntryMethod is only available in the Subscription API payload not the Donation API payload.

In Review ·Reported By 3 ·Updated 9 days ago

SFDO Philanthropy Cloud: Users can donate to archived campaigns

SFDO Philanthropy Cloud

There are archived campaigns in system, the previous donors, or new donors can navigate to it and can donate to it.

In Review ·Reported By 3 ·Updated 10 days ago

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