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Known Issues · SFDO Nonprofit Success Pack

The "Notification Receipient Email" field (npsp__Notification_Recipient_Email__c) on Opportunity is misspelled as "Notification Receipient Email"

SFDO Nonprofit Success Pack

The v3.215 NPSP release introduced a new field on Opportunities: npsp__Notification_Recipient_Email__c The field label for this field is misspelled as "Notification Receipient Email". The associated field on the NPSP Data Import object is labelled correctly, as well as the English (UK) translation...

In Review ·Reported By 1 ·Updated 3 days ago

Error while converting Leads: DUPLICATES_DETECTED, Use on one of the records?:[]

SFDO Nonprofit Success Pack

When Account Duplicate Rules have "Alert" on "Create," even when excluding the Household Account Record Type, upon an attempt to convert returns error: Error: ConvertLead failed. First exception on row 0; first error: DUPLICATES_DETECTED, Use one of these records?: [] -- This was partially fixed...

In Review ·Reported By 8 ·Updated 4 days ago

Recurring Donations: Users receive a "Unknown Error" when trying to create or edit a Recurring Donation

SFDO Nonprofit Success Pack

Users of orgs on NPSP v3.215 or higher with custom fields of certain field types on the "Recurring Donations Entry Form Custom Fields" field set, will receive an error when creating or editing a Recurring Donation record if the custom field(s) contain values. The error will be similar to the following:...

Fixed in version NPSP v3.220 ·Reported By 6 ·Updated 4 days ago

Changing the Contact owner results in an error when the Primary Contact is not related to the Account

SFDO Nonprofit Success Pack

The following error will display when changing the Contact owner, when the Primary Contact is not related to the Account: "npsp.TDTM_Contact: execution of AfterUpdate caused by: System.DmlException: Update failed. First exception on row 0 with id 001B000000UPdHuIAL; first error: INVALID_CROSS_REFERENCE_KEY,...

In Review ·Reported By 3 ·Updated 4 days ago

Customizable Rollups: List index out of bounds error is thrown if GAU recalculation batch does not contain Opportunity Allocations

SFDO Nonprofit Success Pack

When Allocation rollups are recalculated on a GAU record, any Allocations which are not related to an Opportunity are filtered out of each batch. This can throw an error ('System.ListException List index out of bounds: -1') if there are no Opportunity Allocations left in the batch. This can happen...

In Review ·Reported By 2 ·Updated 4 days ago

CampaignMember Duplicate Error when adding Closed Won and Closed Lost Opportunities

SFDO Nonprofit Success Pack

If a user tries to insert two Opportunities at the same time with the same Primary Contact and campaign, one with Closed Won status and one with Closed Lost, NPSP tries to add the Contact twice to a Campaign. The following error is received: CANNOT_INSERT_UPDATE_ACTIVATE_ENTITY, npsp.TDTM_Opportunity:...

In Review ·Reported By 2 ·Updated 4 days ago

Contact Merge: High Velocity Sales / Sales Cloud Einstein / Inbox / Einstein Activity Capture customers may receive errors using NPSP Contact Merge

SFDO Nonprofit Success Pack

High Velocity Sales, Salesforce Inbox and Einstein Activity Capture store contact engagement history in the following objects: - ContactDailyMetric - ContactMonthlyMetric For HVS customers the records in these objects typically store aggregated metrics for the engagement of contacts with Sales Cadence...

In Review ·Reported By 5 ·Updated 5 days ago

Gift Entry: Error if Account1 is Donor Type to update open Household Opportunity

SFDO Nonprofit Success Pack

Household accounts were assumed to not be supported on BGE, however currently if a Household has open Opportunities, they are being displayed in “Review Donations” feature. But if selected, will fail on processing with an error unrelated to Account Type. 1- A Household Account should be created after...

In Review ·Reported By 8 ·Updated 7 days ago

Recurring Donations: The Recurring Donation Pause API cannot be called from a custom Apex class

SFDO Nonprofit Success Pack

In NPSP v3.204, we created an API to pause and unpause Recurring Donations programmatically. Learn more in Recurring Donations Pause API. We provide some sample code in our documentation ( to programmatically pause or unpause...

In Review ·Reported By 2 ·Updated 7 days ago

Gift Entry - Opportunity: Campaign ID is not available to be selected in Form Fields

SFDO Nonprofit Success Pack

When editing a Gift Entry template, by default the Opportunity: Campaign ID is included on a newly created Default Gift Entry Template. However, if the field is removed from the template, it is not available as a field to be added or removed from the Form Fields section.

In Review ·Reported By 13 ·Updated 10 days ago

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