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Known Issues · SFDO Nonprofit Success Pack

Error while converting Leads: DUPLICATES_DETECTED, Use on one of the records?:[]

SFDO Nonprofit Success Pack

When Account Duplicate Rules have "Alert" on "Create," even when excluding the Household Account Record Type, upon an attempt to convert returns error: Error: ConvertLead failed. First exception on row 0; first error: DUPLICATES_DETECTED, Use one of these records?: [] -- This was partially fixed...

In Review ·Reported By 25 ·Updated Today

Gift Entry: Field permission error persists after correcting the field level permission

SFDO Nonprofit Success Pack

When a User accessing a Gift Entry batch does not have permission access to a field, they are presented with an error telling them: Check with your Salesforce admin about your field-level access. You must have permission to edit the following fields: <_Object_: (_<Test_Field__c>_) However, if the...

In Review ·Reported By 11 ·Updated Yesterday

SFDO Elevate: The Elevate field bundle cannot be used in Sandboxes that have Enhanced Domains enabled

SFDO Elevate , SFDO Nonprofit Success Pack

When a customer tries to use the Elevate field bundle in Gift Entry or in the Recurring Donations form within a sandbox that has Enhanced Domains enabled they will experience an endless spinner in the UI. If they inspect the browser console there will see an error: "GE_TokenizeCard:204 Failed to...

In Review ·Reported By 5 ·Updated Yesterday

Customizable Rollups: List index out of bounds error is thrown if GAU recalculation batch does not contain Opportunity Allocations

SFDO Nonprofit Success Pack

When Allocation rollups are recalculated on a GAU record, any Allocations which are not related to an Opportunity are filtered out of each batch. This can throw an error ('System.ListException List index out of bounds: -1') if there are no Opportunity Allocations left in the batch. This can happen...

In Review ·Reported By 5 ·Updated Yesterday

NPSP Data Import: Attempt to De-reference Null Object Error Persists to Valid Records

SFDO Nonprofit Success Pack

"Attempt to de-reference null object" errors are persisting through to subsequent, valid Data Import records. A Data Import record will fail to process when it has data from an already deleted field with an "Attempt to de-reference null object" error. All subsequent Data Import records with valid data...

In Review ·Reported By 4 ·Updated Yesterday

Gift Entry - Batch Import Status "Failed" but Contact, Opportunity, Payment Still Created

SFDO Nonprofit Success Pack

When entering a gift into Gift Entry, if a GAU is entered into the field mapping (not the custom GAU bundle), but the allocation amount or percentage is not populated; upon import the record shows Status: Failed and Errors: GAU Allocation 1: Import Status: Enter a value in either the Amount field or...

In Review ·Reported By 1 ·Updated Yesterday

Gift entry batch total amount shows a different number than actual total in a multi currency org

SFDO Nonprofit Success Pack

When multi currency is enabled and, as an example, Euro is set as Corporate with conversion rate as 1 and USD is set as 1.136. When entering a Gift in Gift Entry, the Batch totals do not reflect the proper total of the gifts in the Corporate Currency as shown in the Gifts entered.

In Review ·Reported By 0 ·Updated 2 days ago

Recurring Donations: The values for Recurring Donation Installment Number field are incorrect for Recurring Donations of Recurring Type: Open

SFDO Nonprofit Success Pack

For Recurring Donations where the Recurring Type = Open, the "Recurring Donation Installment Number" (npsp__Recurring_Donation_Installment_Number__c) field for installment opportunities will frequently be incorrect. As a result, the "Recurring Donation Installment Name" (npsp__Recurring_Donation_Installment_Name__c)...

In Review ·Reported By 2 ·Updated 7 days ago

Gift Entry: Unable to load Batch for Users with certain Locales

SFDO Nonprofit Success Pack

Users whose locale uses a decimal comma rather than a decimal point will not be able to load a Gift Entry batch. When they click into the batch it will fail to load successfully.

In Review ·Reported By 4 ·Updated 8 days ago

Manage Household Page not Allowing Search for Contacts to Add

SFDO Nonprofit Success Pack

On a Household Account record, clicking on the Manage Household button brings you to the typical household management page; however, when typing in a Contact to find in "Find a Contact or Add a New Contact to Household" you are unable to click on the magnifying glass icon, or hit enter to search for...

In Review ·Reported By 2 ·Updated 8 days ago

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