Known Issues · SFDO Nonprofit Case Management

SFDO Nonprofit Case Management: Using the client search on the Client Notes sidebar only returns 100 results

SFDO Nonprofit Case Management

When an organization has a large number of client notes, using the client search on the Client Notes sidebar only returns 100 results.

Fixed in version Nonprofit Cloud Case Management 1.28 ·Reported By 2 ·Updated 2021-08-04

SFDO Case Management: When creating a new note from the Contact record, the Program Engagement selection doesn't auto populate.

SFDO Nonprofit Case Management

When a user attempts to create a new note from the contact record, that contact's program engagement records are not available for selection.

Fixed in version Nonprofit Cloud Case Management 1.26 ·Reported By 2 ·Updated 2021-06-02

SFDO Nonprofit Case Management: Using the client search on the Client Notes sidebar doesn't return expected results.

SFDO Nonprofit Case Management

When an organization has a large number of client notes, using the client search on the Client Notes sidebar doesn't return expected results.

Fixed in version Nonprofit Cloud Case Management 1.26 ·Reported By 1 ·Updated 2021-06-02

SFDO Case Management: Component error when editing Contact Lightning Record Page

SFDO Nonprofit Case Management

When attempting to edit the Contact Lightning Record page, a component error is displayed: Message: Uncaught Failed to initialize a component [Definition does not exist on the client for descriptor:markup://sfa:outputNameWithHierarchyIcon. Client side caches have been cleared. Please reload the page.] Callback...

Fixed in version Version 1.22 ·Reported By 6 ·Updated 2021-03-10

SFDO Case Management - Error message on Intake page: You do not have access to the Apex class named 'DataTableController'.

SFDO Nonprofit Case Management

When navigating to the Intake page, getting error on Case page components (both Inbound Referral and Outbound Referral)

Fixed in version Case Management Version 1.17 ·Reported By 1 ·Updated 2020-10-06

SFDO Nonprofit Case Management: Error when creating Case Plan: "Cannot read property 'newCasePlanSuccess' of undefined"

SFDO Nonprofit Case Management

When creating a Case Plan, clicking the save button results in a component error "Cannot read property 'newCasePlanSuccess' of undefined", which appears on screen before the newly created Case Plan record loads.

Fixed in version Version 1.16 ·Reported By 0 ·Updated 2020-09-22