Known Issues · SFDO Elevate
If a Giving page has a GAU ID record, and a transaction is later refunded, the NPSP Batch Data Import record will show as failed (refund will still process correctly to card).
In Review ·Reported By 0 ·Updated 5 days ago
When an Elevate payment is charged correctly but there is an error on the Data Import record (such as an issue with a validation rule or incorrect Account format), and then that record is later corrected and the records created as expected, the Elevate information does not populate correctly. This can...
In Review ·Reported By 0 ·Updated 7 days ago
If a donation with a donor cover (additional amount donated to cover organization expense in processing gift) is refunded, Salesforce reflects a negative amount rather than $0 (original donation minus refund).
In Review ·Reported By 0 ·Updated 10 days ago
If a user has successfully logged into Elevate and attempts to reset their password within the same session, they will receive the error: "INSUFFICIENT_ACCESS: Cannot set password for self".
In Review ·Reported By 0 ·Updated 2020-10-22
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