Salesforce Known Issues
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Known Issues · SFDO Advisor Link

SFDO AdvisorLink: Appointment Booking Wizard not displaying Location availability in certain circumstances

SFDO Advisor Link

Appointment Booking Wizard not displaying Location availability when Success Team Advisors have the same Availability for the same Topic.

Fixed in version SAL 2.50 ·Reported By 1 ·Updated 4 days ago

SFDO AdvisorLink: Group Availability Event Type is Defaulting to "Group" when it should be blank

SFDO Advisor Link

Group Availability Event Type is Defaulting to "Group" when it should be blank

Fixed in version SAL 2.52 ·Reported By 0 ·Updated 4 days ago

SFDO AdvisorLink: Unable to mark ALL tasks as Complete within the SAL Assigned Tasks Component

SFDO Advisor Link

The "SAL Assigned Tasks Component" (for use within the Community) includes an option to select all tasks. When you select all tasks and update the Status (ex: Complete) it only updates the status of the 1st Task in the list.

In Review ·Reported By 2 ·Updated 2021-03-11

SFDO AdvisorLink: Case and Appointment tabs display as "Edit Appointment" when edited through the Appointment Actions Lightning Component

SFDO Advisor Link

When editing an Appointment record using the Appointment Actions Lightning Component there is no cancel option and when saving a record the Case and Appointment tabs display as "Edit Appointment".

In Review ·Reported By 1 ·Updated 2021-03-02

SFDO AdvisorLink: Location Deletion Trigger does not work with some large data volumes

SFDO Advisor Link

In orgs where there are very large data volumes, the Advisor Link location deletion trigger has a query that isn't restrictive enough, causing customers to run into a governor limit.

In Review ·Reported By 1 ·Updated 2021-03-02

SFDO AdvisorLink: Inactive Success Plan Templates can be applied to Students

SFDO Advisor Link

Inactive Success Plan Templates are displayed (and searchable) from the Select a Success Plan Template page

In Review ·Reported By 1 ·Updated 2021-03-02

SFDO AdvisorLink: When Adding a Success Team Member via the Advisee case the Search display box does not expand to show full results

SFDO Advisor Link

When Adding a Success Team Member via the Advisee case the Search display box does not expand to show full results

In Review ·Reported By 0 ·Updated 2021-03-02

SFDO AdvisorLink: Advisees are unable to book appointments due to security setting FLS enforcement on Appointment.

SFDO Advisor Link

This issue is occurring in Advisor Link Production and Sandbox Instances with the 2.48 Release. Advisees are currently unable to schedule appointments. When attempting to schedule an appointment, a blank screen appears when it should be showing appointment availability. This issue is only impacting...

No Fix ·Reported By 0 ·Updated 2021-02-18

SFDO AdvisorLink: Picking a Topic from the All Appointment Topics dropdown results in no appt times displaying

SFDO Advisor Link

This issue is occurring in Advisor Link Production and Sandbox Instances with the 2.46 Release who have enabled Advisor Flex Scheduling: When an Advisee attempts to book an Appointment and the Topic associated with the Appointment does not have a Subtopic, no available time slots are displayed.

Fixed in version SAL 2.49 ·Reported By 11 ·Updated 2021-01-28

SFDO AdvisorLink: ICS timestamps do not include time zone information

SFDO Advisor Link

The start and end times of the appointment in the ics attachment does not indicate which time zone the start and end times are in. Note: This issue only impacts customers (Advisors and Advisees) floating in a different Time Zone than their Salesforce User Time Zone.

Fixed in version SAL 2.49 ·Reported By 6 ·Updated 2021-01-28

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