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Known Issues · SFDO Advisor Link

New!SFDO AdvisorLink: Java scrip error thrown on the Release Gate Component in Winter '22 orgs

SFDO Advisor Link

In prerelease (winter '22) orgs, the release gate component is experiencing a javascript error which prevents users from activating the release gate. This only happens in Winter '22 orgs, not in Summer '21 orgs.

In Review ·Reported By 1 ·Updated Today

SFDO AdvisorLink: Component error when trying to save changes to Appointment Availability (Firefox/Chrome)

SFDO Advisor Link

Firefox: When editing Appointment Availability you may encounter the following component error upon save: TypeError: Action failed: sfal:advisorApptSettingsEditor$controller$handleSaveClick [cmp.find(...).reduce is not a function] Chrome: When editing Appointment Availability you may experience the...

In Review ·Reported By 1 ·Updated Yesterday

SFDO AdvisorLink: Component error when accessing the Appointment Availability page

SFDO Advisor Link

When accessing the Appointment Availability page you may encounter the following component error: Uncaught Error in $A.getCallback() [Cannot read property 'forEach' of undefined] Callback failed: apex://sfal.AdvisorApptSettingsController/ACTION$getAdvisorSettings

In Review ·Reported By 0 ·Updated Yesterday

SFDO AdvisorLink: Duration is disabled for Walk-In Appointments when only a single Topic exists

SFDO Advisor Link

When an Advisors attempts to create a Walk-In Appointment and there is only a single Topic in the Topic picklist the Duration field is shown as disabled. Saving results in the following error: Argument cannot be null.

In Review ·Reported By 2 ·Updated 7 days ago

SFDO AdvisorLink: Case and Appointment tabs display as "Edit Appointment" when edited through the Appointment Actions Lightning Component

SFDO Advisor Link

When editing an Appointment record using the Appointment Actions Lightning Component there is no cancel option and when saving a record the Case and Appointment tabs display as "Edit Appointment".

No Fix ·Reported By 1 ·Updated 7 days ago

SFDO AdvisorLink: Appointment Canceled message displaying even though Appointment was not canceled

SFDO Advisor Link

When an advisor tries to cancel another advisors appointment using the "apptActionsQuickAction" or "apptCancel" component the appointment is not canceled even though a prompt says "Appointment was cancelled."

Fixed in version SAL 2.55 ·Reported By 2 ·Updated 2021-08-05

SFDO AdvisorLink: Location Deletion Trigger does not work with some large data volumes

SFDO Advisor Link

In orgs where there are very large data volumes, the Advisor Link location deletion trigger has a query that isn't restrictive enough, causing customers to run into a governor limit.

Fixed in version SAL 2.55 ·Reported By 3 ·Updated 2021-07-29

SFDO AdvisorLink: Random SAL Appointment Manager component errors

SFDO Advisor Link

Users may encounter inconsistent component errors when interacting with the SAL Appointment Manager component.

Fixed in version SAL 2.54 ·Reported By 3 ·Updated 2021-07-15

SFDO AdvisorLink: When Adding a Success Team Member via the Advisee case the Search display box does not expand to show full results

SFDO Advisor Link

When Adding a Success Team Member via the Advisee case the Search display box does not expand to show full results

Fixed in version SAL 2.54 ·Reported By 2 ·Updated 2021-07-15

SFDO AdvisorLink: Unable to mark ALL tasks as Complete within the SAL Assigned Tasks Component

SFDO Advisor Link

The "SAL Assigned Tasks Component" (for use within the Community) includes an option to select all tasks. When you select all tasks and update the Status (ex: Complete) it only updates the status of the 1st Task in the list.

Fixed in version SAL 2.54 ·Reported By 2 ·Updated 2021-07-15

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