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Known Issues · SFDO Advisor Link

SFDO AdvisorLink: Picking a Topic from the All Appointment Topics dropdown results in no appt times displaying

SFDO Advisor Link

This issue is occurring in Advisor Link Production and Sandbox Instances with the 2.46 Release who have enabled Advisor Flex Scheduling: When an Advisee attempts to book an Appointment and the Topic associated with the Appointment does not have a Subtopic, no available time slots are displayed.

In Review ·Reported By 11 ·Updated Yesterday

New!SFDO AdvisorLink: Advisees are unable to book appointments due to security setting FLS enforcement on Appointment.

SFDO Advisor Link

This issue is occurring in Advisor Link Production and Sandbox Instances with the 2.48 Release. Advisees are currently unable to schedule appointments. When attempting to schedule an appointment, a blank screen appears when it should be showing appointment availability. This issue is only impacting...

In Review ·Reported By 0 ·Updated Today

SFDO AdvisorLink: ICS timestamps do not include time zone information

SFDO Advisor Link

The start and end times of the appointment in the ics attachment does not indicate which time zone the start and end times are in. Note: This issue only impacts customers (Advisors and Advisees) floating in a different Time Zone than their Salesforce User Time Zone.

In Review ·Reported By 6 ·Updated 4 days ago

SFDO Advisor Link: Duration is disabled for Walk-In Appointments when only a single Topic exists

SFDO Advisor Link

When an Advisors attempts to create a Walk-In Appointment and there is only a single Topic in the Topic picklist the Duration field is shown as disabled. Saving results in the following error: Argument cannot be null.

In Review ·Reported By 2 ·Updated 9 days ago

SFDO AdvisorLink: Inactive Success Plan Templates can be applied to Students

SFDO Advisor Link

Inactive Success Plan Templates are displayed (and searchable) from the Select a Success Plan Template page

In Review ·Reported By 1 ·Updated 2020-12-15

SFDO AdvisorLink: Apex CPU Time Limit Exceeded when applying Success Plans

SFDO Advisor Link

When applying a Success Plan to a student, users may encounter an Apex CPU time limit error. This is due to the internal query is pulling too many advisee records for processing.

Fixed in version SAL 2.39 ·Reported By 2 ·Updated 2020-08-12

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