Salesforce Known Issues
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Known Issues · SFDO Admissions Connect

Admissions Connect - Task records are not being created with Email to Salesforce

SFDO Admissions Connect

When using Email to Salesforce feature in an instance of Salesforce with Admissions Connect installed an error is thrown and a Task record is not created and added to a Contact record: Apex script unhandled trigger exception by user/organization: hed.TDTM_Task: execution of BeforeInsert caused...

In Review ·Reported By 6 ·Updated 18 days ago

Admissions Connect with Applicant Portal Install error when no Customer Community Plus Login license is found in instance

SFDO Admissions Connect

The 'Admissions Connect with Applicant Portal' installer code currently only checks for the Customer Community Plus Login license, and throws the following error when it is not found: "Admissions Connect with Applicant Portal requires Customer Community Plus Login licenses. Please coordinate with...

In Review ·Reported By 8 ·Updated 30 days ago

Application Checklist displays 100% Complete, when uploading a non-required DCI on an Application with no required Action Plan Items

SFDO Admissions Connect

If you upload a document for an Action Plan Document Checklist Item, and no Action Plan Items on that Application are required, the Application Checklist Required Item Progress Bar recalculates and displays 100% Complete. This is only occurring with non-required Document Checklist Items, on Applications...

In Review ·Reported By 3 ·Updated 2022-10-09

Admissions Connect - Exception thrown at the 'Build Applicant Portal with Knowledge' step of the 'Admissions Connect with Applicant Portal installer'

SFDO Admissions Connect

ApplicantDocumentManagementService throws an exception when the Document Checklist Item (DCI) Status picklist value of 'Pending' is missing when running the Install Admissions Connect with Applicant Portal installer. This is happening because the Admissions Connect (AC) class, ApplicantDocumentManagementService,...

In Review ·Reported By 1 ·Updated 2022-10-09

SFDO AdmissionsConnect: DataRaptor DataPack fails when OmniStudio Metadata API Support is enabled

SFDO Admissions Connect

When OmniStudio Metadata API Support is enabled, installing the DataRaptor DataPack fails due to Admissions Connect component names that include spaces. As of the Spring '22 Release OmniStudio Metatdata API Support is enabled by default.

In Review ·Reported By 1 ·Updated 2022-10-09

SFDO AdmissionsConnect: Unable to use the Install Admissions Connect with Applicant Portal Installer

SFDO Admissions Connect

Customers are running into issues when attempting to use the Install Admissions Connect with Applicant Portal Installer

Fixed ·Reported By 14 ·Updated 2022-09-20

SFDO AdmissionsConnect: Unable to associate Notes or Files to an Application once a corresponding DCI has been deleted

SFDO Admissions Connect

Note: This issue only impacts customers who have deleted a DCI that has been associated to an Application. After deleting a DCI on an Action Plan customers are unable to associate Notes or Files to the Application.

Fixed in version Omega 1.17 (Summer '22) ·Reported By 4 ·Updated 2022-08-08

SFDO AdmissionsConnect: Mobile/Tablet display not displaying correctly when footer is added to community

SFDO Admissions Connect

This issue only impacts those using an applicant community AND have added a footer The Applicant Application Viewer Component is being overlaid by components below the Applicant Application Viewer.

Fixed in version Omega 1.17 (Summer '22) ·Reported By 1 ·Updated 2022-08-08

SFDO AdmissionsConnect: Installation of Admissions Connect fails in orgs with Shield Platform Encryption enabled on Contact

SFDO Admissions Connect

Customers who have enabled Shield Platform Encryption on Contact for the Name and Mailing Address fields will encounter the following error during the installation of Admissions Connect: Could not process MDAPI response: Update of InstalledPackage randa: Error: SELECT Id FROM Contact WHERE Name =...

Fixed in version Omega 1.17 (Summer '22) ·Reported By 0 ·Updated 2022-08-08

SFDO AdmissionsConnect: Sandbox Licenses Management Issue

SFDO Admissions Connect

Customers are unable to free up existing AC licenses for new users.

No Fix ·Reported By 2 ·Updated 2022-07-28

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