Known Issues · Process Builder

Process Builder Consumes a lot of CPU Time

Process Builder

When Process Builder is set to run on Cases and a large number of records are loaded, the Process Builder can consume a lot of CPU time, even when the imported records don't meet the requirements for the Process to run.

In Review ·Reported By 145 ·Updated 2 days ago

Email Alerts to Account Team are not sent from Workflow on Activities

Workflow , Process Builder

An Email Alert on Task or Event with "Account Team" recipients does not send an email to those Account Team Members, even when triggered by a Task/Event that is related to an Account.

Scheduled - Winter '21 ·Reported By 119 ·Updated 3 days ago

Process Builder flows are not triggered for Outlook Integration with composing a new email by using send and add emails

Platform , Email Clients , Outlook , Flow , Process Builder , Lightning

Process Builder flows are not triggered for Outlook Integration with composing a new email by using send and add emails

In Review ·Reported By 47 ·Updated 2 days ago

ISCHANGED() FUNCTION on process builder criteria returns false positive on percentage field types

Process Builder

When a ISCHANGED() function on percentage type field is used in formula based process builder criteria, the function always returns true even when the field is not modified.

In Review ·Reported By 42 ·Updated 3 days ago

Invalid Relational Merge Field Results in UI Error but No Error Email Being Sent in Summer 20 Orgs

Process Builder , Lightning

When a UI error is generated due to use of an invalid relational merge field in a process the running user or org admin should receive an error email as well. However, post UI error no error email is sent.

Scheduled - Winter '21 ·Reported By 4 ·Updated 2 days ago

Feed Post not visible after User creates a record using a Quick Action if Process updates a field on the record

Workflow , Process Builder

Feed Post not visible after User creates a record using a Quick Action if a Process/Workflow updates a field on the record.

In Review ·Reported By 84 ·Updated 5 days ago

Formula fields that are cross-referenced in the process builder malfunction when executing ISPICKVAL

Process Builder

When we cross-reference fields in process builder (Example: Create a process where an opportunity field is populated with the value from a Accounts field), the process does not work correctly when certain formula fields are used. When we use this type of formula, IF(ISPICKVAL(val1, val2), trueval,...

In Review ·Reported By 20 ·Updated 4 days ago

BR() function does not work in process builder

Process Builder

When we use BR() function in process builder to update the long text area field of records, the field is updated with HTML tag <BR> instead of line break.

In Review ·Reported By 0 ·Updated 4 days ago

Process Builder unable to set Probability value on Opportunity

Process Builder

Process Builder unable to set Probability value on Opportunity

In Review ·Reported By 149 ·Updated 7 days ago

Process fails to load & execute when [Lead].Owner:Queue.Name is referenced in the criteria

Process Builder

Consider a process on Lead object with the following criteria: [Lead].Owner:Queue.Name EQUALS Lead Queue Now edit & save the lead. Actual Result: The operation fails with the following exception The record couldn’t be saved because it failed to trigger a flow. We cannot find myVariable_current.null....

Release In Progress - Summer '20 ·Reported By 49 ·Updated 11 days ago