Salesforce Known Issues
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Known Issues · Process Builder

Process Builder flows are not triggered for Outlook Integration with composing a new email by using send and add emails

Platform , Email Clients , Outlook , Flow , Process Builder , Lightning

Process Builder flows are not triggered for Outlook Integration with composing a new email by using send and add emails

In Review ·Reported By 85 ·Updated Yesterday

ISCHANGED() FUNCTION on process builder criteria returns false positive on percentage field types

Process Builder

When a ISCHANGED() function on percentage type field is used in formula based process builder criteria, the function always returns true even when the field is not modified.

In Review ·Reported By 84 ·Updated 2 days ago

Process builder not updating a field when a roll up summary is changed to trigger the process

Process Builder

Process builder in Order object will not set a field equal to a rollup summary field when adding new product on the order record. This can also affect removing products.

In Review ·Reported By 46 ·Updated Yesterday

Process Builders and Flows are no longer subscribed to Platform Events on creation and refresh of Sandbox

Flow , Process Builder

On creation/refresh of a Sandbox Process Builder and flows stop working even though active within the org. This is due to an issue on replication when copying over from the Production org.

In Review ·Reported By 32 ·Updated Yesterday

Process Builder changes the way the tasks are displayed in the case feed.

Activities , Process Builder

When you log a call in cases using a quick action with the action type "Log a Call" and the call is updated by a process, the call is displayed as a task and not as a call in the case feed.

In Review ·Reported By 24 ·Updated 3 days ago

Duplicate Task assignment notification is sent to record owner when ownership is updated through Process builder/Flow in Lightning.

Process Builder

Duplicate Task assignment notification is sent to record owner when ownership is updated through Process builder in Lightning.

In Review ·Reported By 124 ·Updated 6 days ago

Field Updates by Flow or Process are not triggering Case Escalation Rules

Service , Workflow , Flow , Process Builder

Case escalation rules are not being properly reevaluated after process/flow invoked field updates. Per Order of Execution doc (https://developer.salesforce.com/docs/atlas.en-us.apexcode.meta/apexcode/apex_triggers_order_of_execution.htm) escalation rules are to evaluate after Workflow and Process...

In Review ·Reported By 63 ·Updated 6 days ago

Process Builder unable to set Probability value on Opportunity

Process Builder

Process Builder unable to set Probability value on Opportunity

In Review ·Reported By 168 ·Updated 7 days ago

Misleading Error Message for Process Failure When Accessing Non-Merge Accessible Field in ISCHANGED Function for Process Builder Criteria

Workflow , Flow , Process Builder

A process accessing the User field DefaultCurrencyIsoCode in a formula criteria is failing after Winter 21 or when the Critical Update “Check for Null Record Variables or Null Values of Lookup Relationship Fields in Process and Flow Formulas” is enabled.

In Review ·Reported By 7 ·Updated 6 days ago

Error when adding Apex class action to a process builder

Apex , Process Builder

When attempting to add an Apex action to a Process Builder, users may receive an error like: Unfortunately, there was a problem. Please try again. If the problem continues, get in touch with your administrator with the error ID shown here and any other related details. Error ID: 1644647629-5767 (...

In Review ·Reported By 14 ·Updated 8 days ago

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