Salesforce Known Issues
Trailblazer Community

”Data Not Available” error is displayed when Activate or Deactivate Share Group Settings In Customer Portal

Portal

”Data Not Available” error is displayed when Activate or Deactivate Share Group Settings In Customer Portal. The functionality of the sharing data between high Volume portal users and salesforce users continues to work but there is an error message thrown.

In Review ·Reported By 2 ·Updated 3 days ago

Unable to remove users from "Customer Security Contacts" in H&T Portal

Portal

Customer (System Admin) is unable to remove users from Customer Security Contacts in the H&T Portal. When attempting to remove a user, customer is presented with an error that reads "Functional error" with no further description.

In Review ·Reported By 11 ·Updated 7 days ago

Digital Experience site(Community) login form does not show the correct error message if you cannot login due to Transaction Security Policy

Portal , Sites , Authentication , Communities

Digital Experience site(Community) login form does not show the correct error message if you cannot login due to Transaction Security Policy

In Review ·Reported By 0 ·Updated 7 days ago

Salesforce Help & Training - Org Picker Inconsistencies

Portal , User Interface , Partner

Users logging in to Help & Training may see inconsistent data in the "Select an Org" menu, often returning different details upon refresh. These inconsistencies may include: -Number of available orgs changing -Certain instances appearing or disappearing upon refresh -Options changing from "Get Support"...

In Review ·Reported By 33 ·Updated 11 days ago

Unable to see expert coaching session tile in H&T portal

Portal

The customer had a premier service contract and an active designated contact under that account but still the tile is not being visible.

In Review ·Reported By 3 ·Updated 11 days ago

MFA not asking for approval after setup for Legacy Partner Portal user

Portal , Authentication

MFA is not asking for approval after setup for Legacy Partner Portal users. Legacy Portal user cannot use Salesforce MFA. Even if a user setup Salesforce MFA, the user will not be notified to the user at login and Salesforce MFA will be bypassed.

No Fix ·Reported By 0 ·Updated 16 days ago

Users not being directed to community site homepage after registering a mobile device during log in while a login flow is active

Mobile , Portal , Authentication , Communities

User is being navigated to home/home.jsp after setting up SMS verification during login. Where the user is directed to after they are navigated to the home/home.jsp depends on their configuration and permissions.

In Review ·Reported By 0 ·Updated 29 days ago

Internal Server Error when adding profiles to Customer Portal

Portal

Admins will encounter an internal server error when adding or removing profiles from Customer Portals.

In Review ·Reported By 4 ·Updated 2022-05-25

Salesforce Help & Training - Missing Partner Tile in Org Picker

Portal , User Interface , Partner

Some users with Partner Community logins are unable to reach Partner Program case types, despite following proper steps in this FAQ to reach the partner identity: https://help.salesforce.com/s/articleView?id=000363759&type=1

In Review ·Reported By 24 ·Updated 2022-05-23

`Name` and `Related To` field from Acitivities are Masked When `Enhanced Personal Information Management` Feature is Enabled

Activities , Portal , Sites , Communities

The standard `Name` and `Related To` fields from the Activity object (Tasks and Events) may show blank values for external users when the standard `Name` field from the User object is masked using the `Enhanced Personal Information Management` Feature.

Fixed - Summer '22 Patch 6.0 ·Reported By 1 ·Updated 2022-05-23

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