Known Issues · Portal
Not all Contacts associated with Portal User records are copied over in Partial Copy Sandboxes
In certain circumstances, a subset of Contact records associated with Portal Users may not be copied over when creating or refreshing a Partial Copy Sandbox. This issue occurs when: - Records copied to the Sandbox (configured via the Sandbox Template) were created by Portal Users, resulting in...
In Review ·Reported By 8 ·Updated 5 days ago
Generic message when trying to disable the Partner Account
Scheduled - Summer '21 ·Reported By 1 ·Updated 7 days ago
Performance slowness in running reports via the Partner Portal
When reports run through partner portal users in the partner portal, latency or slowness is observed. There are no errors observed on UI but only slowness in execution.
In Review ·Reported By 0 ·Updated 10 days ago
An internal server error is returned when bulk updating contacts to move them to a new portal account that does not have any portal roles.
No Fix ·Reported By 5 ·Updated 18 days ago
Attempting to login to Help & Training via in org links doesn't log you into Help & Training
When attempting to navigate to the Help & Training portal through your org, you will be redirected to the help portal, but you won't be automatically logged in as expected.
Scheduled - Spring '21 ·Reported By 13 ·Updated 26 days ago
Scratch orgs are being created with Customer Portal enabled by default
Portal , Platform Encryption , Salesforce DX
Scratch orgs are being created with Customer Portal enabled by default. This behaviour will result in features like Platform Encryption unusable in Scratch Org as both features can't co-exist in a single org.
Fixed - Winter '21 ·Reported By 13 ·Updated 2020-10-19
Date and time values for Support Cases in the Salesforce Help Portal show incorrect time zone
Portal , Service , User Interface
When viewing Salesforce Support Cases in the Help Portal date time stamps may show in Pacific time instead of the user's expected timezone.
In Review ·Reported By 0 ·Updated 2020-10-14
Cannot login if you enter the verification code after 2 minutes or more with passwordlesslogin
Apex , Portal , Communities , Lightning
Cannot login if you enter the verification code after 2 minutes or more with passwordlesslogin.
In Review ·Reported By 0 ·Updated 2020-10-08
Partners Unable to Add Other Partners to Opportunity Splits
Portal , Sales and Marketing , Spring 16
Partner Portal Users are unable to add Partners from other Accounts to Opportunity Splits, even when those partners are already part of the Opportunity Team AND External User Access is Public Read Only.
No Fix ·Reported By 5 ·Updated 2020-08-14
SUCSP/UPRM (Log in as Portal User) cookies are not cleared on internal org login
The Log in as Portal user button/action results in Insufficient Privileges when the internal user does not log out as a Portal user after previously logging in as the Portal User.
In Review ·Reported By 1 ·Updated 2020-07-20
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