Salesforce Known Issues
Trailblazer Community

Can't create a Digital Experience Cloud Site Using Org Shape

Portal , Communities

When you try to create a scratch org from an org shape that contains an Experience Cloud Site, you get an error. Error Message: Required fields are missing: [Welcome Email Template, Change Password Email Template, Lost Password Template] Additional Document: https://developer.salesforce.com...

In Review ·Reported By 5 ·Updated 3 days ago

Unable to access Help & Training Portal from a Hyperforce Instance in SF Classic

Portal

Users are unable to access help.salesforce.com from Hyperforce instance in SF Classic. After clicking 'Help & Training' in Classic mode, users are routed to a blank screen.

In Review ·Reported By 2 ·Updated 17 days ago

User is navigated to incorrect community login page when MFA is enabled, and they have not yet Connected Salesforce Authenticator

Mobile , Portal , Authentication , Communities

User is navigated to incorrect community login page when MFA is enabled, and they have not yet Connected Salesforce Authenticator

In Review ·Reported By 1 ·Updated 17 days ago

Scratch orgs have Portals enabled by default

Portal , Platform Encryption , Salesforce DX

Scratch orgs are being created with Customer Portal enabled by default. This behaviour will result in features like Platform Encryption unusable in Scratch Org as both features can't co-exist in a single org.

Fixed ·Reported By 20 ·Updated 28 days ago

Unable to see expert coaching session tile in H&T portal

Portal

The customer had a premier service contract and an active designated contact under that account but still the tile is not being visible.

In Review ·Reported By 14 ·Updated 2022-11-08

Create case button doesn't display toast message

Portal

Create case button doesn't display toast message for Non DC users with the account where DC Restriction is enabled

In Review ·Reported By 1 ·Updated 2022-11-08

PDF Export - Uploaded Image orientation is changing in IOS(Mobile Publisher)

Mobile , Portal , VisualForce , Communities

If you are using a Visualforce page to generate a PDF. Mobile publisher(IOS) would convert the Image Orientation of the captured image (iPad OR iPhone). The issue is when the image is captured in portrait, it will be rotated to landscape after the PDF is generated.

In Review ·Reported By 2 ·Updated 2022-11-07

”Data Not Available” error is displayed when Activate or Deactivate Share Group Settings In Customer Portal

Portal

”Data Not Available” error is displayed when Activate or Deactivate Share Group Settings In Customer Portal. The functionality of the sharing data between high Volume portal users and salesforce users continues to work but there is an error message thrown.

In Review ·Reported By 5 ·Updated 2022-10-25

Self Service User cannot upload attachment when attachment encryption enabled.

Portal

When Self Service User (Portal User, 035xxxxxxxxxxxx) upload the file as attachment on Self-service portal with "Encrypt files and attachments" enabled , An internal server error would occur and the file cannot be uploaded.

In Review ·Reported By 0 ·Updated 2022-10-13

Salesforce Help & Training - Missing Partner Tile in Org Picker

Portal , User Interface , Partner

Some users with Partner Community logins are unable to reach Partner Program case types, despite following proper steps in this FAQ to reach the partner identity: https://help.salesforce.com/s/articleView?id=000363759&type=1

Fixed in version OrgCS.238.1 ·Reported By 24 ·Updated 2022-10-04

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