Salesforce Known Issues
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Using Service Resource objects in Sharing Sets with access mapping causes NoDataFoundException for external users

Portal , Sharing , Sites , Communities , Field Service

When Service Resource and Service Appointment are set to the Organization-Wide Default values of Public Read/Write, and a Sharing Set exists to share the Service Resource, a NoDataFoundException can occur for External Users. This exception occurs when External users access the records in their Portal...

In Review ·Reported By 2 ·Updated 2 days ago

MFA not asking for approval after setup for Legacy Partner Portal user

Portal , Authentication

MFA is not asking for approval after setup for Legacy Partner Portal users. Legacy Portal user cannot use Salesforce MFA. Even if a user setup Salesforce MFA, the user will not be notified to the user at login and Salesforce MFA will be bypassed.

In Review ·Reported By 0 ·Updated 5 days ago

Missing or Outdated Documentation on help.salesforce.com Due to Version Cookie Issue

Content and Files , Portal , Winter 22

Some help.salesforce.com users have an old version cookie that causes them to see outdated content or to see 404 messages when trying to load recently added Salesforce Help content.

Fixed ·Reported By 2 ·Updated 10 days ago

Action Override navigates to invalid page when Experience site's force.com URL has a different path prefix vs custom URL

Portal , Sites , Site.com , Communities

Action Override navigates to invalid page when Experience site's force.com URL has a different path prefix vs custom URL

In Review ·Reported By 4 ·Updated 2021-12-23

Scratch orgs have Portals enabled by default

Portal , Platform Encryption , Salesforce DX

Scratch orgs are being created with Customer Portal enabled by default. This behaviour will result in features like Platform Encryption unusable in Scratch Org as both features can't co-exist in a single org.

In Review ·Reported By 19 ·Updated 2021-12-01

Winter'22 - Portal user is not receiving “We can’t reset your Salesforce password” email when resetting the password outside of Login Hour.

Portal , Winter 22

After Winter'22, portal user is not receiving “We can’t reset your Salesforce password” email when resetting the password outside of Login Hour set on the profile.

In Review ·Reported By 1 ·Updated 2021-11-09

”Data Not Available” error is displayed when Activate or Deactivate Share Group Settings In Customer Portal

Portal

”Data Not Available” error is displayed when Activate or Deactivate Share Group Settings In Customer Portal. The functionality of the sharing data between high Volume portal users and salesforce users continues to work but there is an error message thrown.

In Review ·Reported By 1 ·Updated 2021-10-13

Attempting to login to Help & Training via in org links doesn't log you into Help & Training

Portal

When attempting to navigate to the Help & Training portal through your org, you will be redirected to the help portal, but you won't be automatically logged in as expected.

Fixed - Spring '21 ·Reported By 14 ·Updated 2021-10-12

Incorrect Auto-Activation Date for "Restrict Access to @AuraEnabled Apex Methods for Guest and Portal Users Based on User Profile" Critical Update

Portal , Sites , Communities

The auto-activation date for the critical update in Setup > Critical Updates is incorrectly shown as February 7, 2020 in Winter '20 orgs. The correct date is shown in Spring '20 orgs. The critical update has been postponed until Summer '20 but the date in the UI hasn't been updated for Winter '20 orgs....

Fixed - Spring '20 Patch 7.0 ·Reported By 7 ·Updated 2021-10-12

When clicking the '?' icon to access Help & Training a "Sorry to interrupt" message pops up

Portal , User Interface

Some users may find that when they click the '?' icon in their org to access Help & Training that a pop up box shows: "Sorry to interrupt This page has an error. You might just need to refresh it. First, would you give us some details?" We've found that the error ID 102437668 is associated with...

Fixed - Summer '20 Patch 4.0 ·Reported By 3 ·Updated 2021-10-12

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