Salesforce Known Issues
Trailblazer Community

Not all Contacts associated with Portal User records are copied over in Partial Copy Sandboxes

Portal , Sandbox

In certain circumstances, a subset of Contact records associated with Portal Users may not be copied over when creating or refreshing a Partial Copy Sandbox. This issue occurs when: - Records copied to the Sandbox (configured via the Sandbox Template) were created by Portal Users, resulting in...

In Review ·Reported By 8 ·Updated 5 days ago

Unactionable error message when Disabling Partner Account : 'Deletion unsuccessful, You cannot delete this object.'

Platform , Portal , Partner

Generic message when trying to disable the Partner Account

Scheduled - Summer '21 ·Reported By 1 ·Updated 7 days ago

Performance slowness in running reports via the Partner Portal

Portal , Sharing , Partner

When reports run through partner portal users in the partner portal, latency or slowness is observed. There are no errors observed on UI but only slowness in execution.

In Review ·Reported By 0 ·Updated 10 days ago

An internal server error is returned when bulk updating contacts to move them to a new portal account that does not have any portal roles

Portal , Sharing , Winter 13

An internal server error is returned when bulk updating contacts to move them to a new portal account that does not have any portal roles.

No Fix ·Reported By 5 ·Updated 18 days ago

Attempting to login to Help & Training via in org links doesn't log you into Help & Training

Portal

When attempting to navigate to the Help & Training portal through your org, you will be redirected to the help portal, but you won't be automatically logged in as expected.

Scheduled - Spring '21 ·Reported By 13 ·Updated 26 days ago

Scratch orgs are being created with Customer Portal enabled by default

Portal , Platform Encryption , Salesforce DX

Scratch orgs are being created with Customer Portal enabled by default. This behaviour will result in features like Platform Encryption unusable in Scratch Org as both features can't co-exist in a single org.

Fixed - Winter '21 ·Reported By 13 ·Updated 2020-10-19

Date and time values for Support Cases in the Salesforce Help Portal show incorrect time zone

Portal , Service , User Interface

When viewing Salesforce Support Cases in the Help Portal date time stamps may show in Pacific time instead of the user's expected timezone.

In Review ·Reported By 0 ·Updated 2020-10-14

Cannot login if you enter the verification code after 2 minutes or more with passwordlesslogin

Apex , Portal , Communities , Lightning

Cannot login if you enter the verification code after 2 minutes or more with passwordlesslogin.

In Review ·Reported By 0 ·Updated 2020-10-08

Partners Unable to Add Other Partners to Opportunity Splits

Portal , Sales and Marketing , Spring 16

Partner Portal Users are unable to add Partners from other Accounts to Opportunity Splits, even when those partners are already part of the Opportunity Team AND External User Access is Public Read Only.

No Fix ·Reported By 5 ·Updated 2020-08-14

SUCSP/UPRM (Log in as Portal User) cookies are not cleared on internal org login

Portal

The Log in as Portal user button/action results in Insufficient Privileges when the internal user does not log out as a Portal user after previously logging in as the Portal User.

In Review ·Reported By 1 ·Updated 2020-07-20

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