Known Issues · Portal
Scratch orgs have Portals enabled by default
Portal , Platform Encryption , Salesforce DX
Scratch orgs are being created with Customer Portal enabled by default. This behaviour will result in features like Platform Encryption unusable in Scratch Org as both features can't co-exist in a single org.
In Review ·Reported By 9 ·Updated 8 days ago
Generic message when trying to disable the Partner Account
Scheduled - Summer '21 ·Reported By 3 ·Updated 29 days ago
Date and time values for Support Cases in the Salesforce Help Portal show incorrect time zone
Portal , Service , User Interface
When viewing Salesforce Support Cases in the Help Portal date time stamps may show in Pacific time instead of the user's expected timezone.
In Review ·Reported By 1 ·Updated 2021-03-11
Object Based Criteria with other Criterias is not evaluating correctly for Guest Users
Portal , Sharing , Communities , Spring 21
When a Record/Object based Criteria is used with any other user/Profile criteria in Experience Builder Page Variations, the rule is not evaluating correctly for Guest Users.
Fixed - Spring '21 Patch 8.2 ·Reported By 5 ·Updated 2021-03-01
SUCSP/UPRM (Log in as Portal User) cookies are not cleared on internal org login
The Log in as Portal user button/action results in Insufficient Privileges when the internal user does not log out as a Portal user after previously logging in as the Portal User.
In Review ·Reported By 1 ·Updated 2021-03-01
Not all Contacts associated with Portal User records are copied over in Partial Copy Sandboxes
In certain circumstances, a subset of Contact records associated with Portal Users may not be copied over when creating or refreshing a Partial Copy Sandbox. This issue occurs when: - Records copied to the Sandbox (configured via the Sandbox Template) were created by Portal Users, resulting in...
In Review ·Reported By 9 ·Updated 2021-02-19
Attempting to login to Help & Training via in org links doesn't log you into Help & Training
When attempting to navigate to the Help & Training portal through your org, you will be redirected to the help portal, but you won't be automatically logged in as expected.
Fixed - Spring '21 ·Reported By 14 ·Updated 2021-02-16
Cannot login if you enter the verification code after 2 minutes or more with passwordlesslogin
Apex , Portal , Communities , Lightning
Cannot login if you enter the verification code after 2 minutes or more with passwordlesslogin.
Fixed - Winter '21 Patch 18.7 ·Reported By 1 ·Updated 2021-02-12
Performance slowness in running reports via the Partner Portal
When reports run through partner portal users in the partner portal, latency or slowness is observed. There are no errors observed on UI but only slowness in execution.
Scheduled - Summer '21 ·Reported By 0 ·Updated 2020-12-15
Scratch orgs are being created with Customer Portal enabled by default
Portal , Platform Encryption , Salesforce DX
Scratch orgs are being created with Customer Portal enabled by default. This behaviour will result in features like Platform Encryption unusable in Scratch Org as both features can't co-exist in a single org.
Fixed - Winter '21 ·Reported By 13 ·Updated 2020-12-04
Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.
