Known Issues · Platform Encryption
Encrypting Fields Used in Report Filters Removes Filters from Reports Encrypted fields cannot be used as a report filter when implementing Platform Encryption on established reports with report filters. Support has confirmed that once Platform Encryption is enabled, the encrypted report filter...
In Review ·Reported By 93 ·Updated 2 days ago
The following error is thrown in Lightning when looking up email addresses from Email Action 'To' field and selecting Account Contacts when Platform Encryption is enabled on Email field in contacts. "Unfortunately, there was a problem. Please try again. If the problem continues, get in touch with...
In Review ·Reported By 5 ·Updated Yesterday
Deploying PlatformEncryption.settings via MDAPI fails with error if metadata contains <enableEventBusEncryption> with either "true" or "false"
In Review ·Reported By 5 ·Updated 3 days ago
Scratch orgs are being created with Customer Portal enabled by default. This behaviour will result in features like Platform Encryption unusable in Scratch Org as both features can't co-exist in a single org.
In Review ·Reported By 13 ·Updated 8 days ago
When attempting to mark or unmark Activity.Description / Subject for encryption it fails to commit changes, while not generating any discernible error/reason. Also, attempting to run an encryption job continues to fail for the Activity (Task & Event) object because duplicated field attributes on Activity.Description...
In Review ·Reported By 5 ·Updated 15 days ago
Encrypted fields in the recycle bin such as contact records will not show their decrypted names in the lightning recycle bin.
In Review ·Reported By 2 ·Updated 17 days ago
Upon clicking Encryption Statistics within Setup "An internal server error has occurred" appears.
Fixed - Summer '21 Patch 8.0 ·Reported By 0 ·Updated 30 days ago
When encryption is enabled on chatter or custom fields in a scratch org, it is resulting in Internal Server Error.
In Review ·Reported By 5 ·Updated 2021-07-05
Attempting to run a self serve mass decryption job via Encryption Statistics or from within Support fails to start and complete.
In Review ·Reported By 4 ·Updated 2021-07-01
Users are unable to update child event IsReminderSet attribute with Apex code when encryption is enabled on Contact or Lead Email field
In Review ·Reported By 3 ·Updated 2021-06-28
Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.