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Known Issues · Platform Encryption

Gacks thrown while acessing sandbox copy which is created from production org having User.Email encrypted

Sandbox , Platform Encryption

Enabling encryption on User.Email field and creating a sandbox copy from the same org is resulting in errors with error Ids like (-2087705907) or (701721964) when users tried accessing their personal information page in User settings or tried to save an apex class/trigger from the Developer console.

Scheduled - Winter '23 ·Reported By 13 ·Updated 10 days ago

Unable to deploy PlatformEncryption.settings via MDAPI due to enableEventBusEncryption

Metadata , Platform Encryption

Deploying PlatformEncryption.settings via MDAPI fails with error if metadata contains <enableEventBusEncryption> with either "true" or "false"

In Review ·Reported By 15 ·Updated 12 days ago

Encrypting Fields Used in Report Filters Removes Filters from Reports

Activities , Performance , Authentication , Platform Encryption , Winter 17

Encrypting Fields Used in Report Filters Removes Filters from Reports Encrypted fields cannot be used as a report filter when implementing Platform Encryption on established reports with report filters. Support has confirmed that once Platform Encryption is enabled, the encrypted report filter...

In Review ·Reported By 124 ·Updated 15 days ago

Data Import Wizard match by Name doesn't work when Name field is encrypted with Deterministic Case Sensitive or Insensitive

Platform Encryption , Data Import Wizard

When the standard Name field on an object is encrypted with Platform Encryption Deterministic schema, Data Import Wizard (DIW) should be able to match existing records with Name or Name+Site for Account as an example. However, despite the import showing as successful the records are not actually processed...

No Fix ·Reported By 4 ·Updated 18 days ago

Enabling encryption for RichTextArea on Knowledge entity is not available

Platform Encryption

As per the release note in Summer'16, fields on Knowledge should be available to be encrypted. The enabling option, however, doesn't show in both standard and custom RichTextArea fields.

No Fix ·Reported By 1 ·Updated 18 days ago

Error is thrown when looking up email addresses from Email Action To field and selecting Account Contacts

Service , Platform Encryption , Lightning

The following error is thrown in Lightning when looking up email addresses from Email Action 'To' field and selecting Account Contacts when Platform Encryption is enabled on Email field in contacts. "Unfortunately, there was a problem. Please try again. If the problem continues, get in touch with...

In Review ·Reported By 8 ·Updated 24 days ago

Cipher text leak on Caseowner.Email when running a SOQL query or Apex snippet

Apex , Platform Encryption

When running a SOQL query or using the below APEX snippet, observed 'cipher text leak' on Caseowner.Email field. SOQL: ==== Select id, Owner.Email from Case where Id = '5001b00000XXXX' Snippet: ===== Case c = new Case(); c.Status='New'; c.OwnerId = UserInfo.getUserId(); insert c; c...

In Review ·Reported By 3 ·Updated 2022-05-25

Unable to upgrade the unlocked package due to the encrypted field

Packaging , Platform Encryption , Salesforce DX

When upgrading the unlocked package where one or more fields have platform/deterministic encryption enabled on the org, an error below may be observed: " An unexpected error occurred. Please include this ErrorId if you contact support: 2042957422-105 (301156204) foo__c.Formula__c: An unexpected error...

In Review ·Reported By 3 ·Updated 2022-05-18

Need a way to disable encryption on FirstName, LastName of Account, Contact objects enabled via SFDX

Platform Encryption

Issue Details: ========== Customer did a sort of experiment on Account, Contact fields using SFDX. When person accounts enabled Account & Contact objects will have FirstName & LastName standard fields. In their SFDX project customer created metadata files for FirstName, LastName fields and set encryption...

In Review ·Reported By 3 ·Updated 2022-05-09

ObjectHistory related list 'View All' link shows date/time for a Date field

Custom Objects , Platform Encryption

Date field shows incorrect date/time value in UTC for NewValue under ObjectHistory related list when 'View All' is clicked

In Review ·Reported By 0 ·Updated 2022-04-29

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