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Known Issues · Platform Encryption

SOQL queries return no records when applying filters on the Name field of a standard object encrypted with Deterministic Encryption

Apex , Platform Encryption

After Summer’20 release, SOQL returns no records when applying filters on the Name field encrypted with Deterministic Encryption - Case Insensitive(DE-CI)

In Review ·Reported By 0 ·Updated 2 days ago

Custom Lookup filter in Report doesn't work when the parent field is encrypted with Deterministic - Case Insensitive

Platform Encryption

When running a report filter using a custom lookup field to 'Object.Field' which is encrypted by DE-CI, the filter doesn't work and no record is returned.

In Review ·Reported By 6 ·Updated 3 days ago


API , Platform Encryption

When rotating BYOK via REST API, it fails with INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY. The User already has "Manage Encryption Keys" permission. This doesn't happen when uploading the same Key information via UI as the same user.

In Review ·Reported By 3 ·Updated 5 days ago

Scratch orgs are being created with Customer Portal enabled by default

Portal , Platform Encryption , Salesforce DX

Scratch orgs are being created with Customer Portal enabled by default. This behaviour will result in features like Platform Encryption unusable in Scratch Org as both features can't co-exist in a single org.

Scheduled - Winter '21 ·Reported By 8 ·Updated 11 days ago

Encrypting Fields Used in Report Filters Removes Filters from Reports

Activities , Performance , Authentication , Platform Encryption , Winter 17

Encrypting Fields Used in Report Filters Removes Filters from Reports Encrypted fields cannot be used as a report filter when implementing Platform Encryption on established reports with report filters. Support has confirmed that once Platform Encryption is enabled, the encrypted report filter...

In Review ·Reported By 67 ·Updated 17 days ago

Multiple errors when using platform encryption in a scratch org

Platform Encryption , Salesforce DX

When encryption is enabled on chatter or custom fields in a scratch org, it is resulting in Internal Server Error.

In Review ·Reported By 2 ·Updated 19 days ago

Encryption sync jobs fail within Summer '20

Platform Encryption , Summer 20

Attempting to run a background encryption sync job using either the self-serve encryption statistics tool or within Support results in a failure.

In Review ·Reported By 5 ·Updated 25 days ago

Internal Server Error when doing SOQL query of formula field using an encrypted Date/Time field

Platform Encryption

When doing SOQL query of the formula field referring an encrypted field, it results in an internal server error of exception : common.exception.SfdcSqlException: ORA-00932: inconsistent datatypes: expected CHAR got DATE This issue can be seen in various ways depending on where SOQL query is used. An...

In Review ·Reported By 21 ·Updated 2020-06-11

Platform Encrypted formula field that references Person Account Email is displayed in ciphertext instead of cleartex in Lightning UI.

Platform Encryption

Formula fields referring to PersonEmail is displayed in ciphertext instead of cleartext in LEX. This causes the field to display what seems garbled text to end users. The issue only occurs when Person Account is enabled and creating a formula field before enabling encryption. The issue doesn't occur...

Release In Progress - Summer '20 ·Reported By 1 ·Updated 2020-06-03

Encrypted Chatter Feed shows ciphertext when queried

Chatter , Platform Encryption

When the length of the feed post as a rich text area is longer than certain(1K), the data is stored in clob_data, but it's not handled as RTA due to lack of the magic character "\u0000" then the encrypted text leaks in API access.

Scheduled - Winter '21 ·Reported By 2 ·Updated 2020-06-02

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