Salesforce Known Issues
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Known Issues · Platform Encryption

Standard labels on Opportunity related list not translated when user language is changed to French.

Platform , Platform Encryption

On any new org, simply go to an Opportunity Details page and hover over the associated account. In the French language, you'll see "Etape:" which is apparently incorrect, in French it should have "Etape :", with space.

In Review ·Reported By 1 ·Updated 4 days ago

Encrypting Fields Used in Report Filters Removes Filters from Reports

Activities , Performance , Authentication , Platform Encryption , Winter 17

Encrypting Fields Used in Report Filters Removes Filters from Reports Encrypted fields cannot be used as a report filter when implementing Platform Encryption on established reports with report filters. Support has confirmed that once Platform Encryption is enabled, the encrypted report filter...

In Review ·Reported By 75 ·Updated 18 days ago

Relationship Card shows "No Data Found" when Account.Name is Encrypted

Platform Encryption , Health Cloud

Relationship Cards will show "No Data Found" when platform encryption is enabled in a Health Cloud org and the account name field is marked for encryption.

Scheduled - Spring '21 ·Reported By 1 ·Updated 30 days ago

Data Import Wizard match by Name doesn't work when Name field is encrypted with Deterministic Case Sensitive or Insensitive

Platform Encryption , Data Import Wizard

When the standard Name field on an object is encrypted with Platform Encryption Deterministic schema, Data Import Wizard (DIW) should be able to match existing records with Name or Name+Site for Account as an example. However, despite the import showing as successful the records are not actually processed...

In Review ·Reported By 3 ·Updated 2020-10-27

Encryption sync jobs fail within Summer '20

Platform Encryption , Summer 20

Attempting to run a background encryption sync job using either the self-serve encryption statistics tool or within Support results in a failure.

Fixed - Summer '20 Patch 9.0 ·Reported By 5 ·Updated 2020-10-26

Error Intermittently Thrown When Attempting to Update or Delete Custom Records on Custom Objects within Lightning/Classic when Encryption is Applied

Platform Encryption , Spring 19

While working in lightning/classic with custom objects where encryption is applied users will intermittently receive an error when attempting to delete associated records.

Fixed - Winter '20 ·Reported By 5 ·Updated 2020-10-26

SystemModStamp does not get updated while background job syncs custom field on standard object

Platform Encryption

SystemModStamp should be updated by syncing encryption / decryption of data. However, it does not get updated while syncing a Custom field on Standard object like Account.Text1__c.

In Review ·Reported By 1 ·Updated 2020-10-20

Scratch orgs are being created with Customer Portal enabled by default

Portal , Platform Encryption , Salesforce DX

Scratch orgs are being created with Customer Portal enabled by default. This behaviour will result in features like Platform Encryption unusable in Scratch Org as both features can't co-exist in a single org.

Fixed - Winter '21 ·Reported By 13 ·Updated 2020-10-19

Encrypted Chatter Feed shows ciphertext when queried

Chatter , Platform Encryption

When the length of the feed post as a rich text area is longer than certain(1K), the data is stored in clob_data, but it's not handled as RTA due to lack of the magic character "\u0000" then the encrypted text leaks in API access.

Fixed - Winter '21 ·Reported By 3 ·Updated 2020-10-19

Rotation Interval for Deterministic Tenant Secret should be 24 hours for Production rather than 7 days

Platform Encryption

As per our documentation, the rotation interval for Data in Salesforce (Deterministic) should be 24 hours for Production, but it's actually 7 days.

Fixed - Winter '21 Patch 6.0 ·Reported By 2 ·Updated 2020-10-19

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