Salesforce Known Issues
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"Else Approve Record" Option is Unexpectedly Rejecting Records

Platform , Workflow

The “else Approve Record” option for Approval Processes only works if it’s specified on Step 1 of an Approval Process. When this option is specified in a subsequent Step, it automatically Rejects records instead of Approving them.

In Review ·Reported By 382 ·Updated 5 days ago

Error "Picklist value is not supported" when attempting to save Path Settings with "Guidance for Success" on Managed object

Platform

When attempting to create Path Settings on an object that is part of a Managed Package, the following error will appear when including "Guidance for Success" in the Path Settings: "Cannot insert Path Assistant Step Item: Picklist value is not supported" Attempting to create a similar path on...

In Review ·Reported By 183 ·Updated 2 days ago

Hyperlink Formula Displaying _HL_ENCODED_ When Referencing Another Formula Field

Platform , User Interface

When a formula field displays a hyperlink, and in the formula it is referencing another formula field, the formula will display _HL_ENCODED_ instead of just the hyperlink text. For example, if the formula is: IF(formula_field__c > 0, HYPERLINK("www.salesforce.com", "Salesforce), null) It will...

In Review ·Reported By 178 ·Updated 2 days ago

State & Country Picklists Do Not Get Populated When Specified as a Quick Action Predefined Value

Platform , Service Cloud Console

With State and Country Picklists Enabled, if a quick action is created with a predefined value specified for a state/country field, and that field is on the quick action layout, then the picklists do not get populated correctly when using the quick action. Any additional pedefined field values specified...

In Review ·Reported By 100 ·Updated 2 days ago

Flow Apex Actions triggered Platform Events of type PublishImmediate are erroneously counting against DML limits

Apex , Platform , Flow

Flow Apex Actions triggered Platform Events of type PublishImmediate are erroneously counting against DML limits

In Review ·Reported By 83 ·Updated 2 days ago

Unable to sort list views by long text area fields in Lightning

Platform

List views can't be sorted by fields with the "long text area" data type in Lightning

In Review ·Reported By 94 ·Updated 3 days ago

Translation workbench export failed

Platform , User Interface

Translation workbench export failing

In Review ·Reported By 70 ·Updated 2 days ago

Process Builder flows are not triggered for Outlook Integration with composing a new email by using send and add emails

Platform , Email Clients , Outlook , Flow , Process Builder , Lightning

Process Builder flows are not triggered for Outlook Integration with composing a new email by using send and add emails

In Review ·Reported By 105 ·Updated 4 days ago

Formula on Account.Name field shows blank for Person Account type records in Lightning and API

Platform

Formulas referencing Account "Name" field will return 'null' for that field reference on Person Account records. This behavior appears in Lightning and the API, but not in Classic.

In Review ·Reported By 62 ·Updated 3 days ago

Flow (INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY) error - error goes away with a "Screen element" in between

Performance , Platform , Sharing , Flow , Process Builder

Flow (INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY) error - error goes away with a "Screen element" in between

In Review ·Reported By 18 ·Updated 2 days ago

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