Salesforce Known Issues
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Known Issues · Performance

Email Recipients within the "Email Publisher" can autocomplete prior to completing the email address when using different language keyboards.

Performance , Email Clients , Lightning

When user tries to type few characters using non-english language keyboard on 'To', 'CC' & 'BCC' fields within Classic UI Case Feed EmailPublisher action OR LEX UI Email QuickAction, the input is not accepted and word gets auto-completed in different browsers. Some known Examples: ================== б...

In Review ·Reported By 23 ·Updated Today

Bulk Data Load Jobs setup page is NOT functional when there is a high volume of bulk data load requests per day

Performance , User Interface

Intermittently, when there are more number of bulk jobs running in the org, Bulk Data Load Jobs page from setup will not load with Jobs list and there will an error as below. An internal server error has occurred An error has occurred while processing your request. The support team...

In Review ·Reported By 1 ·Updated 3 days ago

Strategy builder choice not defaulting if an Next Best Action component is present in Lightning App Builder

Performance , Platform , Lightning

Strategy builder choice not defaulting if an Next Best Action component is present in Lightning App Builder

In Review ·Reported By 0 ·Updated 7 days ago

User Search on Add Sharing page and other functions can timeout in Orgs with large number of users, groups and/or queues

Analytics , Performance , Sharing , Metadata

Search operations on pages like "Add Sharing", Report Folder Sharing, or Edit Public Groups and/or Queues that use UROG (UserRoleOrGroup) components are frequently timing out in Orgs with a large number of users.

In Review ·Reported By 3 ·Updated 14 days ago

Encrypting Fields Used in Report Filters Removes Filters from Reports

Activities , Performance , Authentication , Platform Encryption , Winter 17

Encrypting Fields Used in Report Filters Removes Filters from Reports Encrypted fields cannot be used as a report filter when implementing Platform Encryption on established reports with report filters. Support has confirmed that once Platform Encryption is enabled, the encrypted report filter...

In Review ·Reported By 85 ·Updated 19 days ago

'Login As user ' in lightning with lock session to domain invalidate session quickly

Performance , Authentication , Summer 17 , Lightning

SUMMARY: In Summer '17, if both a System Admin and their user are on Lightning, then the System Admin can encounter a forceful logout when attempting to use 'Login As' to the other Lightning user.

In Review ·Reported By 184 ·Updated 20 days ago

Error MALFORMED_QUERY when end users scroll down through Activity History Related List with more than 450 results

Activities , Performance , Lightning , Listviews

End users who access an "Activity History Related List" with more than 450 entries receive an error when attempting to scroll past the 450th entry: MALFORMED_QUERY: There is an implementation restriction on ActivityHistories. When you query this...

In Review ·Reported By 17 ·Updated 23 days ago

Delay opening Profiles in setup in orgs with a large amount of custom metadata (custom objects/fields/permissions/classes etc...)


When opening a profile in an org with a large amount of custom metadata, users may experience delays and/or timeouts. This occurs due to dependency checks running against the large number of custom objects/fields/permissions/classes etc... when the profile is loaded. For example if there are 1000+ apex...

In Review ·Reported By 13 ·Updated 28 days ago

In LEX, duplicate records are created if internet connection is disrupted before clicking Save.

Performance , User Interface

When a user starts creating a record in Lightning Experience, and is experiencing an internet disruption at the time they click Save, we show a message "Check your Internet connection and try again", with a "Try Again" button. Clicking that "Try Again" button once connection is restored clears the...

Scheduled - Summer '21 ·Reported By 6 ·Updated 28 days ago

[Platform Events] Event retry can take longer that expected time (expected retry in secs, actual retry in mins)

Apex , API , Performance

Intermittently, Event retries can take longer than expected to retry previously failed events Example It could take 5-17 mins for next time an event is retried. Expected It should take seconds for next time an event is retried. ref:

In Review ·Reported By 6 ·Updated 2021-03-22

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