Salesforce Known Issues
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Known Issues · Performance

'Login As user ' in lightning with lock session to domain invalidate session quickly

Performance , Authentication , Summer 17 , Lightning

SUMMARY: In Summer '17, if both a System Admin and their user are on Lightning, then the System Admin can encounter a forceful logout when attempting to use 'Login As' to the other Lightning user.

In Review ·Reported By 189 ·Updated 2 days ago

Encrypting Fields Used in Report Filters Removes Filters from Reports

Activities , Performance , Authentication , Platform Encryption , Winter 17

Encrypting Fields Used in Report Filters Removes Filters from Reports Encrypted fields cannot be used as a report filter when implementing Platform Encryption on established reports with report filters. Support has confirmed that once Platform Encryption is enabled, the encrypted report filter...

In Review ·Reported By 93 ·Updated 2 days ago

New!User Story: Unable to delete system created price book (pricebook2) list views

Performance , Sales and Marketing , Listviews

This Known Issue is related to a larger effort to track the Product Team's work to create functionality the would allow Support to manually remove or delete orphaned price book list views as it is not currently possible to manually remove these from Salesforce. When a Price book is created in Salesforce...

In Review ·Reported By 0 ·Updated Yesterday

Email Recipients within the "Email Publisher" can autocomplete prior to completing the email address when using different language keyboards.

Performance , Email Clients , Lightning

When user tries to type few characters using non-english language keyboard on 'To', 'CC' & 'BCC' fields within Classic UI Case Feed EmailPublisher action OR LEX UI Email QuickAction, the input is not accepted and word gets auto-completed in different browsers. Some known Examples: ================== б...

In Review ·Reported By 25 ·Updated 22 days ago

[Platform Events] Event retry can take longer that expected time (expected retry in secs, actual retry in mins)

Apex , API , Performance

Intermittently, Event retries can take longer than expected to retry previously failed events Example It could take 5-17 mins for next time an event is retried. Expected It should take seconds for next time an event is retried. ref:

In Review ·Reported By 11 ·Updated 27 days ago

"Override Log Filters" affects apex runtime performance even if debug level is NONE.

Apex , Performance

- "Override Log Filters" strongly affects apex runtime performance even if debug level is NONE. - Actual Result If "Override Log Filters" is enabled, it affects apex runtime performance. - Expected Result Even if "Override Log Filters" is enabled, it should not affect apex runtime performanc...

In Review ·Reported By 10 ·Updated 2021-07-02

Bulk Data Load Jobs setup page is NOT functional when there is a high volume of bulk data load requests per day

Performance , User Interface

Intermittently, when there are more number of bulk jobs running in the org, Bulk Data Load Jobs page from setup will not load with Jobs list and there will an error as below. An internal server error has occurred An error has occurred while processing your request. The support team...

In Review ·Reported By 2 ·Updated 2021-06-29

Login to Gmail addin fails for MFA enabled orgs with error " refused to connect".

Activities , Performance , Platform , Email Clients

For a org with MFA enabled - Salesforce Authenticator and has "Keep Gmail and Salesforce Connected" enabled in Gmail integration and sync when logged out of the the Lightning chrome UI and trying to load Gmail addin will not login to salesforce and throws out " refused to connect".

In Review ·Reported By 3 ·Updated 2021-06-24

Error MALFORMED_QUERY when end users scroll down through Activity History Related List with more than 450 results

Activities , Performance , Lightning , Listviews

End users who access an "Activity History Related List" with more than 450 entries receive an error when attempting to scroll past the 450th entry: MALFORMED_QUERY: There is an implementation restriction on ActivityHistories. When you query this...

In Review ·Reported By 21 ·Updated 2021-06-10

Unable to copy text in LEX

Performance , Winter 17

Users using LEX with Chrome version 54 may experience issues selecting text on their records. As the users are unable to select the text they will not be able to copy and paste, however edit a record will allow you to select and copy the details.

In Review ·Reported By 84 ·Updated 2021-06-02

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