Salesforce Known Issues
Trailblazer Community

Salesforce Partner Community Help - Partners Unable to View/Log Partner Case Types

Partner , Communities

After a recent transition to move Partner Community cases into the Help & Training portal, some users are not being automatically recognized as Partner Users in Help. This can result in a few outcomes: 1. User is logged in as a Customer User and sees standard Customer Support topics rather than Partner...

In Review ·Reported By 311 ·Updated Yesterday

Internal Server error when installing a package that has Permission Sets that include CRUD for Master/Detail related objects.

Packaging , Partner

When installing a managed package or a package extension that includes a Permission Set which contains CRUD information for objects that have a Master/Detail relationship you may receive an internal server error.

In Review ·Reported By 158 ·Updated Yesterday

Unable to connect orgs to hyperforce environment hub or Hyperforce orgs to environment hub or hyperforce orgs to hyperforce environment hub

Partner

Unable to connect orgs on Hyperforce instance to environment hub if the hub org is not on hyperforce instance OR Unable to connect orgs on non-Hyperforce instance to environment hub if the hub org is on hyperforce instance OR Unable to connect orgs on Hyperforce instance to environment...

In Review ·Reported By 39 ·Updated Today

Some partners may get error email in LMO: "Proxy User: data value too large", or "Org Instance: data value too large"

Partner

Some partners may get error email in LMO: Apex script unhandled trigger exception by user/organization: 005id/00Did sfLma.insertLicense: data changed by trigger for field Org Instance: data value too large: (value has been hidden) or caused by: System.DmlException: Upsert failed. First exception...

In Review ·Reported By 35 ·Updated Today

Salesforce Partner Community - Incorrect user info populated

Partner , Communities , Trailhead

For some Partner Community users, an automated process caused user information (name, email) to be displayed incorrectly. They may have been replaced by details from the Trailblazer Community.

In Review ·Reported By 21 ·Updated Yesterday

Salesforce Help & Training - Missing Partner Tile in Org Picker

Portal , User Interface , Partner

Some users with Partner Community logins are unable to reach Partner Program case types, despite following proper steps in this FAQ to reach the partner identity: https://help.salesforce.com/s/articleView?id=000363759&type=1

Fixed in version OrgCS.238.1 ·Reported By 24 ·Updated 2 days ago

Salesforce Partner Community - Visualorce Error on Education Tab

VisualForce , Partner

Some partners are seeing a Visualforce error on the Education tab in the Salesforce Partner Community. Root cause seems to be users who have mapped their DRM/Trailhead account to the Partner Community and have more than 1,000 badges/points. NOTE: This is a subset of the previous Known Issue found...

In Review ·Reported By 8 ·Updated Yesterday

New!Flow Email Alert to Partner Community User uses Salesforce Org URL instead of Community URL for merge field Lead.Link

Partner , Flow

Flow Email Alert to Partner Community User uses Salesforce Org URL instead of Community URL for merge field Lead.Link The same Email Alert + Email template used in a Workflow Rule uses the Community URL as expected.

In Review ·Reported By 0 ·Updated Today

Salesforce Partner Community - Account Conflict errors prevent new users from accepting invites

Partner , Communities

Some partners attempting to invite new users to the Partner Community (partners.salesforce.com) will find that those users are incorrectly associated with a different account.

In Review ·Reported By 6 ·Updated 2 days ago

AppExchange Service Listing - Some Partners unable to choose correct geographic focus

AppExchange , Partner

Some Partners do not see their current geographic location as an available option when selection "Geographic Focus" for a Service Listing.

In Review ·Reported By 4 ·Updated 2 days ago

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