Salesforce Known Issues
Trailblazer Community

Non-admin users cannot view list email object engagement metrics in custom Salesforce reports

Pardot

When users create a custom engagement report for list emails (see "Engagement Metrics on List Emails" on https://help.salesforce.com/articleView?id=000312405&type=1&mode=1), non-admin users don't see any results unless the List Email object is set to public in org-wide defaults

In Review ·Reported By 44 ·Updated Yesterday

Pardot Email lightning builder shows error 'The requested resource does not exist' when user tries to change image using CMS

Pardot

Some users are not able to change or add an image to the email builder component using 'Select from CMS', and error "The requested resource does not exist" is thrown.

In Review ·Reported By 11 ·Updated 2 days ago

Form, Layout Template, and Landing Page previews do not work in Pardot Lightning App with multiple business unites

Pardot

Users in multiple business units who try preview functions for these Pardot assets in PLA, will be redirected to a login screen

In Review ·Reported By 2 ·Updated Yesterday

New!Email report stats can be duplicated if sent over multiple days

Pardot

Email report metrics (such as total sent) can be duplicated if the email is sent over multiple days (such as an A/B test spanning multiple days)

In Review ·Reported By 1 ·Updated Yesterday

New!When the email template has strings with multiple #if HML tags in large sequence, Engagement Studio fails replacing all tags in the email

Pardot

The Engagement Studio(ES) has it's own string length validation so that it fails replacing all tags in the email content if the strings hit the limits. As result, prospect would receive email displaying HML tags instead of replaced value.

In Review ·Reported By 0 ·Updated Yesterday

Prospect Category score not matching between "Overview" and "Overall" score breakdown tables

Pardot

Prospect category scores may show a discrepancy between the “Overview“ and "Overall" sections

In Review ·Reported By 5 ·Updated 2 days ago

Pardot v5 API command for forms occasionally returns incorrect URL in embedCode field

Pardot

In the Pardot v5 API, the embedCode field will sometimes return an incorrect URL for the form URL within the HTML code that the API returns.

In Review ·Reported By 2 ·Updated 2 days ago

Non-Admin role user cannot choose subfolders for 'Move to Folder' action

Pardot

Non-Admin role users see 'No results match' message in the search box when trying to search sub folders by using text for 'Move to Folder' action.

In Review ·Reported By 1 ·Updated 2 days ago

Prospect Account custom object instances can be flighty

Pardot

When there are two prospect accounts associated with the same Salesforce fid the custom objects associated will jump between the copies based on how the account was synced.

In Review ·Reported By 1 ·Updated 2 days ago

Engage Campaign 'Attach file' button system permissions are not granted via permission sets

Pardot

A user who attempts to utilize the "Attach File" and/or "Upload Image" functionality in a Salesforce Engage Campaign (email) must use a Salesforce profile with the system permissions "Create Content Deliveries" and "Create Public Link." Granting these two system permissions via a Salesforce permission...

In Review ·Reported By 1 ·Updated 2 days ago

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