Known Issues · Pardot
Unable to Export Full List Email Data
Some customers are not able to export full list email data. The job runs but does not finish. The customer does not receive the export.
In Review ·Reported By 4 ·Updated Today
When a visitor hits play on a Wistia video embedded on a page with Pardot tracking code, if the visitor's browser is blocking third party cookies, Pardot will generate a second visitor record that is not associated with the initial page view visitor.
In Review ·Reported By 2 ·Updated Today
Skipped actions in Engagement Studio program
When the backend job transitions prospects from one Engagement Studio program step to another, Pardot can potentially skip the next action if the action had already been applied to the current step.
In Review ·Reported By 1 ·Updated Today
'Parameter fields is not of the correct type' when clicking into a B2BMA app's dataflow
When clicking into a B2BMA app's dataflow, the user sees a 'Parameter fields is not of the correct type' message. This prevents the user from properly viewing the dataflow and/or downloading it.
Fixed in version 228011000 ·Reported By 3 ·Updated 4 days ago
Pardot sometimes unexpectedly syncs Salesforce portal users to Pardot
In Pardot Account Setup, if Salesforce roles are assigned to Pardot via Roles and Internal Subordinates (either directly for via a Public Group), Salesforce portal users will also be synced to Pardot unexpectedly and generate Pardot users. This applies only for accounts that have opted into managing...
In Review ·Reported By 0 ·Updated 4 days ago
Images inserted from Salesforce CMS don’t render in the new drag and drop email builder
When using the drag and drop email builder, images added to the content of an email from Salesforce CMS don’t render and instead display as a broken image icon. Any email sent that references the image will also render as a broken image icon.
Release In Progress - Summer '21 ·Reported By 23 ·Updated 5 days ago
Einstein Behavior Scoring Dashboard displays no data
Pardot , Einstein Analytics - Apps , Einstein Analytics - Dashboards/Lenses , Einstein Analytics - Templated Apps
When using the Einstein Behavior Scoring (EBS) dashboard in a B2BMA app, users may notice that no results display on this dashboard, but the other out-of-the-box dashboards display results.
In Review ·Reported By 9 ·Updated 5 days ago
The Add to Pardot List and Add to Engagement Studio List buttons do not function on the Related Contacts related lists on Account records. This related list is from the Contacts to Multiple Accounts Salesforce functionality https://help.salesforce.com/articleView?id=shared_contacts_overview.htm&type=5 Documentation...
In Review ·Reported By 6 ·Updated 5 days ago
Non-admin users cannot view list email object engagement metrics in custom Salesforce reports
When users create a custom engagement report for list emails (see "Engagement Metrics on List Emails" on https://help.salesforce.com/articleView?id=000312405&type=1&mode=1), non-admin users don't see any results unless the List Email object is set to public in org-wide defaults
In Review ·Reported By 4 ·Updated 5 days ago
Pardot Scoring Category Scores are not synced to the Salesforce lead or contact
When it has too many scores to sync, eventually the Scoring Category syncing Job in the Salesforce will break. As result, scoring category score is not reflected on the Salesforce record.
In Review ·Reported By 16 ·Updated 6 days ago
Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.
