Salesforce Known Issues
Trailblazer Community

Scoring Category Sync can cause "You have exceeded the maximum number (#) of Apex scheduled jobs" in Salesforce

Pardot

The message "You have exceeded the maximum number (100) of Apex scheduled jobs." in Salesforce org. When reviewing the org's Scheduled Jobs, there may be an excessive amount of pi_Async_Request_Scheduler jobs.

In Review ·Reported By 20 ·Updated Yesterday

One-to-one emails page does not load

Pardot

The one-to-one emails page is not loading for some accounts with large prospects databases.

Fixed ·Reported By 2 ·Updated 2 days ago

Grade field in Prospect & Activity dataset shows numbers instead of letters

Pardot

The grade field currently shows numbers instead of letters in the B2BMA Prospect & Activity dataset.

In Review ·Reported By 0 ·Updated 2 days ago

Unable to restore deleted list email when a recipient contact of list email is restored from Recycle Bin

Pardot

When a list email is deleted and if we delete a recipient contact of ListEmail and try to restore the list email we get an error "An Unknown Exception Has Occurred" and list email is not restored.

In Review ·Reported By 0 ·Updated 2 days ago

Pardot Lightning App (PLA) is loading indefinitely

Pardot

Pardot Lightning App (PLA) is loading indefinitely, sometimes the dashboard only partially loads and keeps on having the loading icon on screen. If there is something like below showing in the console logs, then it's likely impacted by this issue. DevTools failed to load SourceMap: Could not load...

In Review ·Reported By 4 ·Updated 3 days ago

List Email Report Customizations are not saved due to recent Chrome update

Pardot

Making customizations such as adding columns to the list email report, are not saved across tabs/browser sessions in Google Chrome. When Chrome released version 80, they included a feature named "Disallow sync XHR in page dismissal" which causes this issue.

In Review ·Reported By 1 ·Updated 3 days ago

Analytics - Deleting some templated apps may fail with a ' cannot read property ' error

Pardot , Einstein Analytics - Apps , Einstein Analytics - Templated Apps

A known issue may prevent the deletion of some templated apps. This issue may manifest with an error like the following: " cannot read 'getRelatedWorkflows' property of undefined "

Release In Progress - Summer '20 ·Reported By 30 ·Updated 4 days ago

Unsubscribe and View-Online link in emails do not respect tracker domain set on the Email template

Pardot

Unsubscribe and View-Online link in emails do not respect tracker domain set on the Email template instead Pardot rewrite these links using the primary domain of the account.

In Review ·Reported By 0 ·Updated 4 days ago

Prospect is unsubscribed by an unsubscribe link click from a visitor with a filtered IP address

Pardot

Prospect is getting unsubscribed by a bot click, which is unexpected. Prospect should not unsubscribed if an unsubscribe link is clicked by a filtered visitor IPs including certain IP ranges that are associated with email security scanners.

In Review ·Reported By 0 ·Updated 4 days ago

Engage Campaign 'Attach file' button system permissions are not granted via permission sets

Pardot

A user who attempts to 'Attach File' in a Salesforce Engage Campaign (email) must use a Salesforce profile with the system permissions "Create Content Deliveries" and "Create Public Links". Granting these two system permissions via a Salesforce permission set does not allow a user to 'Attach File' in...

In Review ·Reported By 0 ·Updated 4 days ago

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