Salesforce Known Issues
Trailblazer Community

Inbox Insert Availability, inserted time slots in the Email are grayed out

Email Clients , Outlook

When we try to add availability slots in outlook email by marking the timing as "Mark as free" and add to email, the slots show grayed out in the email. It applies to Outlook Integration with Inbox and Inbox Legacy both.

In Review ·Reported By 115 ·Updated 4 days ago

Inbox Scheduling Link feature shows an error


When an Inbox user clicks the Scheduling Link option in the panel gets this error: 559079044.

Scheduled - Summer '23 ·Reported By 20 ·Updated 2 days ago

Outlook Integration displays "Something happened when we tried to connect to the Exchange server" when opening an occurrence of an event series

Email Clients , Outlook

When opening an occurrence of an event series in the Outlook calendar, Outlook Integration displays the error "Something happened when we tried to connect to the Exchange server. View more details." Clicking on the "more details" link presents a popup screen with the message: "Hmm. The email server...

In Review ·Reported By 345 ·Updated 7 days ago

[Accessibility] [Outlook Integration] Label and State of the Stage combo box in New Opportunity dialog are not properly announced by screen readers

Outlook , Disability and Product Accessibility

When navigating the Outlook Integration plugin the Stage field in a New Opportunity does not relay the Name and Value of the combo box correctly to different types of screen readers.

No Fix ·Reported By 0 ·Updated Yesterday

Outlook Integration's Inbox Insert Availability - Hyperlink is missing on "View in Calendar" Text on SalesforceIQ Notification email

Email Clients , Outlook

The Inbox users receive SalesforceIQ Notification once the customer selects a timeslot. The Inbox user observed that the calendar hyperlink on the “View in Calendar” Text is missing.

In Review ·Reported By 1 ·Updated 2 days ago

Creating a new record in Outlook Integration may not present a toast notification

Email Clients , Outlook

When creating the first record via Outlook Integration, a toast notification may not pop. The record is still created, and all future new records should toast.

In Review ·Reported By 1 ·Updated 3 days ago

Outlook Integration - Session logout when using SSO+MFA with High Assurance


Users with SSO+MFA with High Assurance enabled experience Salesforce Outlook Integration add-in logout if they unpin the add-in side panel.

In Review ·Reported By 313 ·Updated 8 days ago

Duplicate calendar invite is sent to the attendee when a lead is converted to a contact

Activities , Outlook , Lightning

If events are syncing through Lightning Sync, a duplicate meeting invitation is sent to the attendee when a lead is converted to a contact in Salesforce.

In Review ·Reported By 102 ·Updated 8 days ago

Task assignment notifications are not sent when tasks are created and assigned from a publisher action in Lightning for Outlook & Gmail

Email Clients , Outlook , Lightning

Users should receive a notification email when tasks are assigned to them when they have enabled the setting. The notifications are not sent when a task is created and assigned from Lighting for Outlook/Gmail with a publisher action.

In Review ·Reported By 76 ·Updated 8 days ago

Outlook Integration throws error "Action failed: forceSearch:searchGDP$controller$init" when using the search feature

Email Clients , Outlook

After users click on the Search box, Outlook Integration will display the error message "Sorry to Interrupt This page has an error. You might just need to refresh it. Action failed: forceSearch:searchGDP$controller$init [Object expected] Failing descriptor: {forceSearch:searchGDP$controller...

In Review ·Reported By 0 ·Updated 8 days ago

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