Salesforce Known Issues
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Known Issues · Operational Analytics - Subscriptions

Japanese encoding not working correctly with report subscription attachment

Operational Analytics - Subscriptions

The Japanese encoding isn't working correctly when user has a csv file attachment for report subscription attachment. It works fine for exporting report with Japanese encoding in csv.

In Review ·Reported By 0 ·Updated 2 days ago

User is not able to subscribe report in the "Public Reports" folder for other people

Operational Analytics - Subscriptions

User is not able to subscribe report for other people if the user doesn't have either the "View Setup and Configuration" or "Assign Permission Sets" permission.

In Review ·Reported By 155 ·Updated 7 days ago

Report subscription fails with error when the running user and the subscribing user conflicts with their user locale

Operational Analytics - Subscriptions

Subscriber user may received the report's email with an expected error. This is happening when the running user of the report has set their locale to "English (United States)" while the subscriber user is set to "Chinese (Taiwan)". Both of the users are set in English language. It has also been...

In Review ·Reported By 22 ·Updated 20 days ago

Editing CRT Report Subscription results in error on condition "Aggregate field is no longer valid"

Operational Analytics - Reports , Operational Analytics - Subscriptions

Editing an existing report subscription with a condition shows an error where the previous aggregate existed - "Aggregate field is no longer valid", selecting the drop down shows the aggregate is still available for selection and we can select and save with it again. It has no effect on sending/receiving...

In Review ·Reported By 9 ·Updated 29 days ago

User Session with type 'InternalServiceCall' is created when Report Subscription is run and stays valid for two hours

Authentication , Operational Analytics - Subscriptions

User Session with type "InternalServiceCall" is created (validity of 2hours) whenever a report subscription is ran. This can be viewed in Setup | Session Management. Customers who are using transaction policies for user concurrent sessions may find this behavior a problem on their business process...

In Review ·Reported By 4 ·Updated 2022-08-10

Report Subscriptions may intermittently send the regular email but not include the attachment

Operational Analytics - Reports , Operational Analytics - Subscriptions

Some customers are reporting that properly configured report subscriptions that have attachments regularly can intermittently show the same email implying a file should be attached to the email, but there is none. However, if one has never received the report subscription attachment after properly...

Fixed - Spring '22 ·Reported By 1 ·Updated 2022-08-09

Dashboard subscription emails may not be sent as scheduled

Operational Analytics - Dashboards , Operational Analytics - Subscriptions

Subscribed Dashboards may not send out emails as scheduled or may skip some schedules.

Fixed - Summer '22 Patch 11.2 ·Reported By 180 ·Updated 2022-07-19

Lightning - Dashboards subscribe not refreshing components with row level formulas in the underlying report

Operational Analytics - Dashboards , Operational Analytics - Subscriptions

Dashboards subscribe is not refreshing components where the source report contains row level formula. (Row level formula does not need to be in the Dashboard table) In the case of a email alert it will show the last refresh date as the refresh will not have taken place on this or one of all components...

Fixed - Summer '22 ·Reported By 195 ·Updated 2022-05-02

Lightning Dashboard Subscriptions with 2 or more summary columns, 2 or more summary aggregates and showTotals pushes the grandTotal summary one right

Operational Analytics - Dashboards , Operational Analytics - Subscriptions

A Dashboard flextable (Lightning Table) component with 2 summary groupings and 2 summary aggregates that is subscribed to will generate an email pushing the grantTotal summary row one column right breaking the formatting and misaligning the summary aggregate values.

No Fix ·Reported By 9 ·Updated 2022-02-18

Report Subscription - Attachment does not export Activity Start field in csv details file

Operational Analytics - Subscriptions

When report subscription attachment is created on a report containing the Start field on Activities Standard Report types the field value is not displayed on the attachment when the attachment type is csv.

No Fix ·Reported By 3 ·Updated 2022-02-18

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