Salesforce Known Issues
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Known Issues · Operational Analytics - Subscriptions

Lightning Dashboard with Dashboard Filters may send subscription notification email with stale dashboard data

Operational Analytics - Subscriptions

If your dashboard contains filters, dashboard subscription notification email may not refresh the dashboard correctly, causing (a) the email to arrive roughly 12-hours after the configured subscription time, and (b) the email to contain the previously refreshed dashboard data. For example, if a dashboard...

In Review ·Reported By 112 ·Updated Yesterday

Lightning - Dashboards subscribe not refreshing components with row level formulas in the underlying report

Operational Analytics - Dashboards , Operational Analytics - Subscriptions

Dashboards subscribe is not refreshing components where the source report contains row level formula. (Row level formula does not need to be in the Dashboard table) In the case of a email alert it will show the last refresh date as the refresh will not have taken place on this or one of all components...

In Review ·Reported By 75 ·Updated Yesterday

Error -1457219799 in subscription email from matrix report that includes Grand Total with attachment

Operational Analytics - Subscriptions

Matrix Report with Grant Total enabled Subscription with attachment fails to render the report and email with this error is received by the subscriber -1457219799

Scheduled - Summer '21 ·Reported By 57 ·Updated 2 days ago

Error 992316024 in email from report subscription that contains two columns with the same label name

Operational Analytics - Subscriptions

An email with an error is received , when subscribing to a report that contains two columns with the same label name and attachment is selected

In Review ·Reported By 7 ·Updated 2 days ago

User is not able to subscribe report in the "Public Reports" folder for other people

Operational Analytics - Subscriptions

User is not able to subscribe report for other people if the user doesn't have either the "View Setup and Configuration" or "Assign Permission Sets" permission.

In Review ·Reported By 53 ·Updated 16 days ago

Editing CRT Report Subscription results in error on condition "Aggregate field is no longer valid"

Operational Analytics - Reports , Operational Analytics - Subscriptions

Editing an existing report subscription with a condition shows an error where the previous aggregate existed - "Aggregate field is no longer valid", selecting the drop down shows the aggregate is still available for selection and we can select and save with it again. It has no effect on sending/receiving...

In Review ·Reported By 1 ·Updated 2021-01-22

Report subscription fails with error when the running user and the subscribing user conflicts with their user locale

Operational Analytics - Subscriptions

Subscriber user may received the report's email with an expected error. This is happening when the running user of the report has set their locale to "English (United States)" while the subscriber user is set to "Chinese (Taiwan). Both of the users are set in English language.

In Review ·Reported By 2 ·Updated 2021-01-13

CSV attached from report subscription shows the wrong delimiter as per locale

Operational Analytics - Subscriptions

Delimiters on CSV files attached to email subscriptions are incorrect and do not honor a users locale settings. For example, a user has their locale set to Italian, the delimiter expected in the CSV on the report subscription is a semicolon (;) but it shows a comma (,)

Fixed - Winter '21 Patch 15.0 ·Reported By 6 ·Updated 2020-12-09

User Session with type 'InternalServiceCall' is created when Report Subscription is run and stays valid for two hours

Authentication , Operational Analytics - Subscriptions

User Session with type "InternalServiceCall" is created (validity of 2hours) whenever a report subscription is ran. This can be viewed in Setup | Session Management. Customers who are using transaction policies for user concurrent sessions may find this behavior a problem on their business process...

In Review ·Reported By 3 ·Updated 2020-09-28

Lightning Dashboard Subscriptions with 2 or more summary columns, 2 or more summary aggregates and showTotals pushes the grandTotal summary one right

Operational Analytics - Dashboards , Operational Analytics - Subscriptions

A Dashboard flextable (Lightning Table) component with 2 summary groupings and 2 summary aggregates that is subscribed to will generate an email pushing the grantTotal summary row one column right breaking the formatting and misaligning the summary aggregate values.

In Review ·Reported By 3 ·Updated 2020-09-16

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