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Known Issues · Operational Analytics - Subscriptions

User is not able to subscribe report in the "Public Reports" folder for other people

Operational Analytics - Subscriptions

User is not able to subscribe report for other people if the user doesn't have either the "View Setup and Configuration" or "Assign Permission Sets" permission.

In Review ·Reported By 130 ·Updated Yesterday

Lightning - Dashboards subscribe not refreshing components with row level formulas in the underlying report

Operational Analytics - Dashboards , Operational Analytics - Subscriptions

Dashboards subscribe is not refreshing components where the source report contains row level formula. (Row level formula does not need to be in the Dashboard table) In the case of a email alert it will show the last refresh date as the refresh will not have taken place on this or one of all components...

Fixed - Summer '22 ·Reported By 195 ·Updated 26 days ago

Report subscription fails with error when the running user and the subscribing user conflicts with their user locale

Operational Analytics - Subscriptions

Subscriber user may received the report's email with an expected error. This is happening when the running user of the report has set their locale to "English (United States)" while the subscriber user is set to "Chinese (Taiwan)". Both of the users are set in English language. It has also been...

In Review ·Reported By 15 ·Updated 2022-04-13

Editing CRT Report Subscription results in error on condition "Aggregate field is no longer valid"

Operational Analytics - Reports , Operational Analytics - Subscriptions

Editing an existing report subscription with a condition shows an error where the previous aggregate existed - "Aggregate field is no longer valid", selecting the drop down shows the aggregate is still available for selection and we can select and save with it again. It has no effect on sending/receiving...

In Review ·Reported By 8 ·Updated 2022-03-22

Lightning Dashboard Subscriptions with 2 or more summary columns, 2 or more summary aggregates and showTotals pushes the grandTotal summary one right

Operational Analytics - Dashboards , Operational Analytics - Subscriptions

A Dashboard flextable (Lightning Table) component with 2 summary groupings and 2 summary aggregates that is subscribed to will generate an email pushing the grantTotal summary row one column right breaking the formatting and misaligning the summary aggregate values.

No Fix ·Reported By 9 ·Updated 2022-02-18

Report Subscription - Attachment does not export Activity Start field in csv details file

Operational Analytics - Subscriptions

When report subscription attachment is created on a report containing the Start field on Activities Standard Report types the field value is not displayed on the attachment when the attachment type is csv.

No Fix ·Reported By 3 ·Updated 2022-02-18

User Session with type 'InternalServiceCall' is created when Report Subscription is run and stays valid for two hours

Authentication , Operational Analytics - Subscriptions

User Session with type "InternalServiceCall" is created (validity of 2hours) whenever a report subscription is ran. This can be viewed in Setup | Session Management. Customers who are using transaction policies for user concurrent sessions may find this behavior a problem on their business process...

In Review ·Reported By 3 ·Updated 2022-02-15

Error -1457219799 in subscription email from matrix report that includes Grand Total with attachment

Operational Analytics - Subscriptions

Matrix Report with Grant Total enabled Subscription with attachment fails to render the report and email with this error is received by the subscriber -1457219799

Fixed - Summer '21 ·Reported By 87 ·Updated 2022-02-10

Error 992316024 in email from report subscription that contains two columns with the same label name

Operational Analytics - Subscriptions

An email with an error is received , when subscribing to a report that contains two columns with the same label name and attachment is selected

Fixed - Spring '22 ·Reported By 69 ·Updated 2022-02-10

CLASSIC REPORTS: Error Received when selecting "Save and Run" option for Daily Report Subscriptions

Operational Analytics - Reports , Operational Analytics - Subscriptions

When subscribing to a report in Classic, setting the frequency to "Daily" and selecting "Save and Run", an Internal Server Error is received.

Fixed - Summer '20 Patch 16.0 ·Reported By 26 ·Updated 2022-02-10

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