Salesforce Known Issues
Trailblazer Community

FSL app (iOS) version 224 keeps crashing

Mobile , Field Service

Some users may experience an app crash in the Field Service Lightning mobile app on iOS after updating to version 224.

In Review ·Reported By 44 ·Updated 2 days ago

Salesforce app for iOS version 230.000 is delayed


Issue: The Salesforce mobile app version 230.000 for iOS has been delayed due to a blocking issue with the way specific types of VisualForce pages interact with Apple’s new privacy policy ( This...

Scheduled - Summer '21 ·Reported By 23 ·Updated Yesterday

force:refreshView not working in Salesforce mobile app, to refresh updates on a custom Lightning component.


Lightning Custom Component unable to catch the event="force:refreshView" in Lightning Application Page, when Lightning Page is run on Salesforce mobile apps, both iOS and Android.

In Review ·Reported By 44 ·Updated 3 days ago

Files are not uploaded using 'Copy to Salesforce' on iOS devices


Users can tap the Share icon and select Salesforce on their iOS to upload a file. This issue takes the user to the Files tab in Salesforce, but the file is not uploaded. Only iOS devices are affected.

In Review ·Reported By 43 ·Updated 3 days ago

Static Resources images do not display in the Fields Service Lightning Mobile app

Mobile , Field Service

Some of our customers have reported that when viewing the Background image on the Profile tab of the Field Service Lightning Mobile app, the custom image does not display and instead uses the default image. This issue occurs only for users without the "view Setup and Configuration" setting enabled...

In Review ·Reported By 12 ·Updated Today

Table component in dashboard cannot be scrolled correctly using Salesforce mobile app


The table component in the dashboard cannot be scrolled correctly using Salesforce mobile app (both iOS and Android). The entire dashboard page is scrolled instead of the table component. This scroll issue of table component is intermittent. The table component can be scrolled from time to time by repeating...

In Review ·Reported By 9 ·Updated Yesterday

Salesforce app (iOS only) - Start Time for Events is not retained after updating the End Time

Activities , Mobile

When creating or editing an Event in Salesforce app (iOS), users are seeing the Start Time of their events altered after setting the End Time and the altered time is seemingly random. Example: Create a new event for today and update the start time to 2:00 pm. Then update the end time to 3:30 pm....

In Review ·Reported By 67 ·Updated 4 days ago

New!Field Service Mobile app (Android) - Get Directions sometimes routes users to the wrong address

Mobile , Field Service

Field Service Mobile users may notice when they tap 'Get Directions' that the address and/or directions that show up in Google Maps do not match the address listed on the Service Appointment. Addresses are stored on the Salesforce server as latitude and longitude. This particular issue occurs if...

In Review ·Reported By 1 ·Updated Yesterday

Sub menu which has over 12 items in navigation is not scrollable in CYPRESS theme on Mobile Community

Mobile , Communities

The sub menu which has over 12 items in navigation menu is not scrollable in CYPRESS theme on mobile community. Because of unscrollable, 13th menu item and more cannot see and access from menu on mobile browser.

In Review ·Reported By 1 ·Updated Yesterday

Field Service mobile app (Android only) - Time Sheet entries appear under the wrong date

Mobile , Field Service

Android users may notice their Time Sheet entries showing under the wrong date in the Salesforce Field Service mobile (FSM) app.

In Review ·Reported By 5 ·Updated 2 days ago

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