Salesforce Known Issues
Trailblazer Community

FSL app (iOS) version 224 keeps crashing

Mobile , Field Service

Some users may experience an app crash in the Field Service Lightning mobile app on iOS after updating to version 224.

In Review ·Reported By 69 ·Updated 3 days ago

Salesforce for Android - Activity timeline does not populate any recent Activities

Activities , Mobile

When creating a task, event, or logging a call on a record, activities do not appear in the Activity timeline ( "Recent Activity" bottom sheet ) in Salesforce for Android. This impacts Contact, Lead, Opportunity, and Account records.

In Review ·Reported By 39 ·Updated Today

High Assurance login policy on User Profile causing any content with Visualforce pages to show access error in Salesforce for iOS and Android.

Mobile , VisualForce

If High Assurance Session Settings (Two Factor Authentication) is enabled at the User Profile level then Visualforce content is not accessible within the Salesforce Mobile applications (both iOS and Android downloadable apps). Instead of loading Visualforce content users will see the following error: "You...

In Review ·Reported By 85 ·Updated 4 days ago

Salesforce for iOS or Android app: Events are not visible on the Calendar/Event tab


Any new or existing event either created from Salesforce in the desktop site or using the Salesforce app does not show in the Salesforce app for iOS/Android under Calender.

In Review ·Reported By 15 ·Updated 2 days ago

Table component in dashboard cannot be scrolled correctly using Salesforce mobile app


The table component in the dashboard cannot be scrolled correctly using Salesforce mobile app (both iOS and Android). The entire dashboard page is scrolled instead of the table component. This scroll issue of table component is intermittent. The table component can be scrolled from time to time by repeating...

In Review ·Reported By 17 ·Updated 3 days ago

SFS app [iOS]: Signature or any other image in the Service report shows as broken image.

Mobile , Field Service

In a few orgs, Service reports are generated with the broken signature image in the SFS iOS app. And if the service report has any other image like the company logo then those are also shown as a broken image.

In Review ·Reported By 47 ·Updated 4 days ago

Intermittently, additional 2FA challenge is required with Salesforce iOS App

Mobile , Authentication , Spring 22

Since Spring'22, when Multi-Factor Authentication(MFA) is enabled by High Assurance and logging into the org using Salesforce for iOS, the generic error page "Start Over" shows up after completing the challenge. This issue occurs with Salesforce Mobile App for iOS only.

Fixed - Summer '22 Patch 6.0 ·Reported By 5 ·Updated 3 days ago

Accessibility: Help Icons on Edit Record Pages are not Accessible Using VoiceOver with the iOS App

Mobile , Disability and Product Accessibility

The Help (I) icons on record edit pages are inaccessible when using the VoiceOver screen reader with the iOS app. VoiceOver users cannot reach them by flicking left or right through the page.

In Review ·Reported By 2 ·Updated 3 days ago

[Accessibility] [Voiceover] List Views in Safari do not announce the link name with Voiceover.

Mobile , Disability and Product Accessibility

List Views on mobile in Safari do not announce the link name with Voiceover.

Scheduled - Winter '23 ·Reported By 1 ·Updated 3 days ago

Salesforce for iOS app version 236.060 crashes on iPad iOS 15.5


Users may experience app crashing on Salesforce for iOS using an iPad updated to iOS 15.5 after our 236.060 update. This crash only occurs when using the "Legacy Salesforce1" tablet experience.

In Review ·Reported By 20 ·Updated 5 days ago

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