Salesforce Known Issues
Trailblazer Community

Files are not uploaded using 'Copy to Salesforce' on iOS devices

Mobile

Users can tap the Share icon and select Salesforce on their iOS to upload a file. This issue takes the user to the Files tab in Salesforce, but the file is not uploaded. Only iOS devices are affected.

In Review ·Reported By 26 ·Updated 2 days ago

Analytics - Salesforce Mobile App displays "Error getting data from server" message when opening an Einstein Analytics Lens

Mobile , Einstein Analytics - Mobile , Winter 20

A known issue is causing Einstein Analytics Lenses viewed in the Salesforce Mobile App to display "Error getting data from server" messages.

In Review ·Reported By 11 ·Updated Today

Salesforce app for iOS version 230.000 is delayed

Mobile

Issue: The Salesforce mobile app version 230.000 for iOS has been delayed due to a blocking issue with the way specific types of VisualForce pages interact with Apple’s new privacy policy (https://help.salesforce.com/articleView?id=release-notes.rn_mobile_apple_privacy.htm&type=5&release=230). This...

Scheduled - Summer '21 ·Reported By 17 ·Updated 2 days ago

Pull To Refresh is not updating the data of a custom lightning component/LWC on salesforce for mobile

Mobile , Lightning

Pull To Refresh is not updating the data of a custom lightning component/LWC on salesforce for mobile

In Review ·Reported By 9 ·Updated 2 days ago

Search Lookup shows a popup modal in mobile from flow screen when flow is started from custom detail button url

Mobile , Summer 20

Search Lookup shows a popup modal in mobile from flow screen when flow is started from custom detail button url

In Review ·Reported By 4 ·Updated 2 days ago

Table component in dashboard cannot be scrolled correctly using Salesforce mobile app

Mobile

The table component in the dashboard cannot be scrolled correctly using Salesforce mobile app (both iOS and Android). The entire dashboard page is scrolled instead of the table component. This scroll issue of table component is intermittent. The table component can be scrolled from time to time by repeating...

In Review ·Reported By 0 ·Updated 2 days ago

"Get directions" feature in FSL App [iOS] uses Street address. Everywhere else in both iOS and Android app uses Latitude/Longitude

Mobile , Field Service

In FSL app [iOS] "Get directions" feature uses Street address, however, in all other places in iOS app and in FSL Android app at all the places including "Get Direction" feature the app uses Latitude/Longitude data. Sometimes it has been noticed that the coordinates captured in Latitude/ Longitude fields...

In Review ·Reported By 8 ·Updated 3 days ago

The passcode verification error message is cut off in several languages using Salesforce iOS app

Mobile

When you enter the wrong passcode in the passcode verification page after login using Salesforce iOS app, you'd see the incomplete error message in several languages. ​English is no problem. You can see the correct error message, "Passcodes do not match. Try again.". Using Japanese, you can see "パスコードが一致しません。もう一度お試し"....

In Review ·Reported By 3 ·Updated 3 days ago

Salesforce app (iOS only) can't scroll after tapping into a date or date/time field

Mobile

When users interact with a date or date/time field, they lose the ability to scroll until another field is tapped. This issue only affects iOS users.

In Review ·Reported By 3 ·Updated 3 days ago

SDK Android: User logging out on mobile app will not kill the minimized chat window

Mobile , Live Agent , Omni-Channel , Spring 21

With IOS SDK, On starting a successful chat and interacting with an agent from the mobile app. If the agent ends the chat and the visitor minimize the chat window and log out of the app. The minimized chat window kills automatically. Whereas with Embedded Android SDK, If the agent ends the chat and...

In Review ·Reported By 1 ·Updated 3 days ago

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