Salesforce Known Issues
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force:refreshView not working in Salesforce mobile app, to refresh updates on a custom Lightning component.

Mobile

Lightning Custom Component unable to catch the event="force:refreshView" in Lightning Application Page, when Lightning Page is run on Salesforce mobile apps, both iOS and Android.

In Review ·Reported By 49 ·Updated Yesterday

Files are not uploaded using 'Copy to Salesforce' on iOS devices

Mobile

Users can tap the Share icon and select Salesforce on their iOS to upload a file. This issue takes the user to the Files tab in Salesforce, but the file is not uploaded. Only iOS devices are affected.

Fixed in version Salesforce app 230.020 ·Reported By 44 ·Updated 3 days ago

FSL mobile app shows Flow Quick Actions regardless of type

Mobile , Flow , Field Service

The Field Service Lightning mobile app show only show flows types that are 'Field Service Mobile Flows'. However, Screen Flows assigned to Flow Quick Actions show in the FSL app when the action is added to the Salesforce Mobile and Lightning Experience Actions section of the page layout. This causes...

In Review ·Reported By 15 ·Updated Today

Event Record Type selector on Calendar is not displayed using Salesforce Android app v232

Mobile

The event record type selection page is not displayed at creating a new event on calendar using Salesforce for Android v232 or above. The default event record type is automatically selected.

In Review ·Reported By 12 ·Updated Yesterday

Action page does not rotate when switching to landscape in the Field Service mobile app

Mobile , Field Service

If an iPad user taps an action in the Field Service mobile (FSM) app while in portrait mode and then switches to landscape mode, the action screen will stay in portrait mode (or vice versa). Note: Landscape mode is not supported for iPhones.

In Review ·Reported By 11 ·Updated Yesterday

High Assurance login policy on User Profile causing any content with Visualforce pages to show access error in Salesforce1 hybrid apps

Mobile , VisualForce , Winter 17

If High Assurance Session Settings (Two Factor Authentication) is enabled at the User Profile level then Visualforce content is not accessible within the Salesforce1 hybrid applications (both iOS and Android downloadable apps). Instead of loading Visualforce content users will see the following error: "You...

In Review ·Reported By 35 ·Updated 3 days ago

New!Multi-byte user name is garbled in the record access error message at mention on Salesforce iOS app

Mobile

When the user who has the multi-byte character name was mentioned from the unaccessible record feed using Salesforce iOS app, the garbled user name would be displayed in the error message, " xxxxxx does not have access to this post.". Only the Salesforce for iOS is facing this issue. Android and desktop...

In Review ·Reported By 0 ·Updated Today

New!Tableau CRM - Salesforce for iOS - Open Record action doesn't work if the record does not prompt for disambiguation

Mobile , Einstein Analytics - Dashboards/Lenses

A known issue is preventing the Open Record action from working on dashboards viewed in the Salesforce for iOS app in some circumstances. When a record has multiple matches, a disambiguation screen appears (See the Display Fields section in Perform Actions on a Salesforce Record from Tableau CRM https://help.salesforce.com/articleView?id=sf.bi_dashboards_actions_configure.htm&type=5...

In Review ·Reported By 0 ·Updated Yesterday

Dialog with no button is displayed by Call action of none-phone number record without "Edit Tasks" permission using mobile device

Mobile

When the user who doesn't have "Edit Tasks" permission uses mobile device, the dialog box without button is displayed by [Call] action on none-phone number record. There is no button or action to close this dialog box. User cannot move to the next navigation.

In Review ·Reported By 2 ·Updated 2 days ago

Field Service App for iOS is defaulting Service Appointment Status to None when accessed through resolving errors shown in the Pending Queue

Mobile , Field Service

The Field Service App for iOS is defaulting Service Appointment Status to None when users navigate to the pending queue to correct an error.

In Review ·Reported By 1 ·Updated 2 days ago

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