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Known Issues · Marketing Cloud Sending

Marketing Cloud functionality impacted in Chrome 92 after recent change to cross-origin iframe JavaScript dialogs

Marketing Cloud Email Studio , Marketing Cloud Audience/Contacts , Marketing Cloud Pages/Sites , Marketing Cloud Reporting , Marketing Cloud Sending

As of Chrome version 92, customers may experience issues when working across the Marketing Cloud. This impact may appear with buttons that were previously functioning as expected. In the Chrome developer console logs, impacted users will see the following error: A different origin subframe tried to...

In Review ·Reported By 47 ·Updated Today

Personalization is not rendered in Push Inbox CloudPage

Marketing Cloud Journey Builder , Marketing Cloud Mobile , Marketing Cloud Pages/Sites , Marketing Cloud Sending

Since the April 2019 release, it has been possible to use fields from the entry source data extension to personalize the CloudPage content sent as part of a Journey Builder Push Inbox send: https://help.salesforce.com/articleView?id=mc_rn_april_2019_mp_jb_entry_source_personalization.htm&type=5 However,...

In Review ·Reported By 9 ·Updated 6 days ago

(Distributed Marketing) SMS Preview create new text bubble on new line even if it doesn't hit the max character yet.

Marketing Cloud Sending

In the Distributed Marketing (not MobileConnect), SMS Preview create new text bubble on new line even if it doesn't hit the max (160) character yet. It affects only preview screen, not affect the sending SMS message itself.

In Review ·Reported By 2 ·Updated 20 days ago

Unable to view Pending Send Details for Content Builder emails from the Calendar

Marketing Cloud Email Studio , Marketing Cloud Sending

Unable to view future send details for Content Builder emails from the Calendar

In Review ·Reported By 1 ·Updated 23 days ago

Transactional Send Classification will not honor the source and Publication List level opt outs option in a Business Unit when Unsubscribing from All

Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Sending

When a Subscriber uses the 'Unsubscribe from All' option on a send from a Business Unit using a Publication List, while also using a Transactional Send Classification that honors source and publication list level opt outs, they will still be sent to in future sends to the Publication List.

In Review ·Reported By 1 ·Updated 2021-06-18

IP cycling issue of Triggered-Send under domain based delivery condition

Marketing Cloud Sending

All IP addresses assigned to the account may not be used when email send via Triggered-Send with domain based delivery, which is Japan specific setting.

In Review ·Reported By 1 ·Updated 2021-06-18

ENS not capturing different Events in Batch with different Events

Marketing Cloud Journey Builder , Marketing Cloud API , Marketing Cloud Sending

When an API call to send to multiple recipients is created, and that batch of Subscribers generates more than one Event Type (e.g. EmailSent, EmailNotSent), the callback will not provide the different EventTypes for that Batch

In Review ·Reported By 5 ·Updated 2021-06-09

Email Calendar Automation Events have Incorrect Re-occurrence Times

Email Clients , Marketing Cloud Automations , Marketing Cloud Email Studio , Marketing Cloud Sending

When retrieving the times for the calendar the first event (stored as the next recurrence) is correct but each event after is displayed using incorrect information. We believe this to be related to timezones where the account timezone is positive to UTC (such as +5:30). When the automation runs, this...

In Review ·Reported By 3 ·Updated 2021-04-13

New Username entry for Account Level List Detective unsubscribes subscribers

Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Audience/Contacts , Marketing Cloud Sending

New account-level List Detective entries for username will cause subscribers' statuses to be updated to Unsubscribed even if the entry is set to allow the username.

Fixed in version Marketing Cloud Release January 2021 ·Reported By 0 ·Updated 2021-02-16

Throttled jobs with no throttle limit throws 'NullReferenceException'

Marketing Cloud Email Studio , Marketing Cloud Sending

In some scenarios clients may receive notifications for cancelled actions that reference OMM.OMMSlot.ReleaseThrottledSlot in the failure message. In these scenarios the job will be placed in a cancelled state.

Fixed in version Marketing Cloud Release January 2021 ·Reported By 0 ·Updated 2021-02-16

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