Known Issues · Marketing Cloud Sending
Aggregate UI tracking delayed for Stack 12 within Email Studio
Marketing Cloud Email Studio , Marketing Cloud Sending
Aggregate tracking for sends in Stack 12 can be delayed in the UI for either Opens or Clicks
Fixed ·Reported By 52 ·Updated Yesterday
Incorrect From Name and From Address displayed in Salesforce Email Send and IERs
Marketing Cloud Email Studio , Marketing Cloud Integrations , Marketing Cloud Journey Builder , Marketing Cloud Admin , Marketing Cloud Sending , Marketing Cloud Content Builder
When an MC Sender Profile is used for email sends using dynamic values defined for From Name and/or From Email, the values are correct in the email received, but are not correct in SF (in Email Send and any related IERs). An example of dynamic value is referencing a field on the DE, such as %%First...
No Fix ·Reported By 0 ·Updated 2 days ago
Not Sent Tracking Extract for A/B Test Sends is Missing Subscribers Not Sent To
Marketing Cloud Email Studio , Marketing Cloud Sending
The Not Sent Tracking Extract does not capture the data for the A/B Test Sends.
In Review ·Reported By 3 ·Updated 5 days ago
Marketing Cloud Integrations , Marketing Cloud Audience/Contacts , Marketing Cloud Sending
If you have Marketing Cloud Connect setup and your Sales and Service Cloud integrated with Marketing Cloud, you have the option to unsubscribe or resubscribe Contacts or Leads by clicking the Marketing Cloud Unsubscribe/Resubscribe link on the Contact or Lead record page. See the following documentation...
No Fix ·Reported By 0 ·Updated 13 days ago
Sendlog may fail to log records when a NULL value in present for a field with a Default value set
Marketing Cloud Email Studio , Marketing Cloud Sending
When a field exists in the Send Log Data Extension with a Default Value configured, the send log may fail to write records at send time when a NULL value would otherwise be written.
In Review ·Reported By 1 ·Updated 28 days ago
Email Send logging Data extension has records which shows JobID as 0
A subset of customers may experience a bug with the send logging where there are no JobID, or shows JobID 0. This is because some of the SMS send logging data is captured incorrectly to the Email Send Logging Data extension.
In Review ·Reported By 1 ·Updated 29 days ago
View As WebPage Link Breaks from Data Retention
Marketing Cloud Integrations , Marketing Cloud Sending
When utilizing the send time context, https://developer.salesforce.com/docs/atlas.en-us.noversion.mc-programmatic-content.meta/mc-programmatic-content/sendTimeContent.htm, to preserve VAWP the link can still break when data retention deletes the data. This will happen whether the Data Retention Policy...
In Review ·Reported By 1 ·Updated 2022-08-09
Not Sent Tracking Extract Contains SubscriberKey Values in Email Address Field
Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Sending , Marketing Cloud Reports
The Not Sent Tracking Extract contains SubscriberKey values in Email Address field.
No Fix ·Reported By 12 ·Updated 2022-08-08
ENS not capturing different Events in Batch with different Events
Marketing Cloud Journey Builder , Marketing Cloud API , Marketing Cloud Sending
When an API call to send to multiple recipients is created, and that batch of Subscribers generates more than one Event Type (e.g. EmailSent, EmailNotSent), the callback will not provide the different EventTypes for that Batch
Fixed in version Marketing Cloud Release June 2021 ·Reported By 5 ·Updated 2022-08-08
Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud API , Marketing Cloud Sending
A Child Business Unit is set up to use the SendLog DE within the Top Level Enterprise Business Unit The Enterprise level SendLog is deleted and a new Child BU level SendLog is created. If a new triggered send is created it will use the Child BU Send Log. However when a Transactional Send is created...
No Fix ·Reported By 1 ·Updated 2022-08-08
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