Known Issues · Marketing Cloud Sending
Personalization is not rendered in Push Inbox CloudPage
Marketing Cloud Journey Builder , Marketing Cloud Mobile , Marketing Cloud Pages/Sites , Marketing Cloud Sending
Since the April 2019 release, it has been possible to use fields from the entry source data extension to personalize the CloudPage content sent as part of a Journey Builder Push Inbox send: https://help.salesforce.com/articleView?id=mc_rn_april_2019_mp_jb_entry_source_personalization.htm&type=5 However,...
In Review ·Reported By 10 ·Updated Yesterday
Send Throttling with a dedicated IP address can result in delays for some sends
Marketing Cloud Email Studio , Marketing Cloud Sending
With a dedicated IP address, throttling sends can cause future sends to be delayed.
In Review ·Reported By 0 ·Updated 4 days ago
Unable to locate subscriber on Auto-Suppression List
Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Audience/Contacts , Marketing Cloud Sending
When searching for subscribers on an Auto-Suppression list with more than 200 subscribers, if the subscriber being searched for is not in the first 200 subscribers the search will not return any results making it so that the subscriber cannot be removed via the UI.
No Fix ·Reported By 20 ·Updated 11 days ago
Not Sent Tracking Extract Contains SubscriberKey Values in Email Address Field
Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Reporting , Marketing Cloud Sending
The Not Sent Tracking Extract contains SubscriberKey values in Email Address field.
In Review ·Reported By 11 ·Updated 11 days ago
Email Service Provider Unsubscribe link not functioning properly for BU Unsubscribe
Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Audience/Contacts , Marketing Cloud Reporting , Marketing Cloud Sending
Subscribers using the Email Service Provider Unsubscribe link on an email sent from a Business Unit set to Unsubscribe from the BU only show as Unsubscribed from the Enterprise account in the UI, but active on the _Subscribers Data View.
No Fix ·Reported By 7 ·Updated 11 days ago
Unable to use Forward to a Friend in an Email using special characters
When performing a send using special characters like for example Chinese letters in the subject line of an email that include a Forward to a Friend link, when clicking on submit at Forward to a Friend page, the following error is displayed: "Sorry, an error has occurred please close your browser and...
No Fix ·Reported By 2 ·Updated 11 days ago
Marketing Cloud Tracking Click Activity PDF Export no longer contains Link URLs
Marketing Cloud Admin , Marketing Cloud Reporting , Marketing Cloud Sending
When Exporting the Click Activity to a PDF within Email Studio Tracking, none of the Link URLs are showing.
Fixed in version Marketing Cloud Release July 2020 ·Reported By 1 ·Updated 11 days ago
A/B Test showing 'Unknown List' for Publication List
Marketing Cloud Email Studio , Marketing Cloud Sending
When viewing the subscribers for an A/B Test targeting a Data Extension and sent from a Business Unit, 'Unknown List' will display for the Publication List.
No Fix ·Reported By 1 ·Updated 11 days ago
When a customer sets the Start time or End time for a throttle in User Initiated Send or Triggered Send, and the Start time or End time equates to 00:00 after timezone calculations using the classic UI, the Start Time and End time will be blank if the Throttle is removed and then added back.
No Fix ·Reported By 0 ·Updated 11 days ago
Help URL 404s in Send Email Wizard
Marketing Cloud Email Studio , Marketing Cloud Sending
The "Learn More" Help link in the UI is broken when going through the Content Builder Send Flow
Fixed in version Marketing Cloud Release October 2020 ·Reported By 0 ·Updated 11 days ago
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