Known Issues · Marketing Cloud Sending
A subset of customers may experience a bug with the send logging where there are no JobID, or shows JobID 0. This is because some of the SMS send logging data is captured incorrectly to the Email Send Logging Data extension.
In Review ·Reported By 0 ·Updated 2 days ago
When selecting the Code Snippet Content Area option to add to an HTML past email, additional line breaks are added and the Content Area is not created. If the HTML paste email is then saved, the Edit button will become unclickable and the template cannot be edited.
In Review ·Reported By 1 ·Updated 2022-04-25
When using 'Auto-refresh before send' feature in a push message, message send can be delayed up to six hours because of processing of the audience refresh feature. When 'Auto-refresh before send' is enabled the system will wait up to 6 hours for the audience refresh to complete. If audience refresh...
No Fix ·Reported By 6 ·Updated 2022-04-11
As of Chrome version 92, customers may experience issues when working across the Marketing Cloud. This impact may appear with buttons that were previously functioning as expected. In the Chrome developer console logs, impacted users will see the following error: A different origin subframe tried to...
Fixed ·Reported By 51 ·Updated 2022-03-30
The Not Sent Tracking Extract contains SubscriberKey values in Email Address field.
No Fix ·Reported By 12 ·Updated 2022-03-30
Subscribers using the Email Service Provider Unsubscribe link on an email sent from a Business Unit set to Unsubscribe from the BU only show as Unsubscribed from the Enterprise account in the UI, but active on the _Subscribers Data View.
No Fix ·Reported By 7 ·Updated 2022-03-30
It is currently possible for subscribers to show a Held status in the _Subscribers data view while showing as Unsubscribed when viewing the same subscribers in Email Studio.
Fixed in version Marketing Cloud Release October 2021 ·Reported By 1 ·Updated 2022-03-30
When Exporting the Click Activity to a PDF within Email Studio Tracking, none of the Link URLs are showing.
Fixed in version Marketing Cloud Release July 2020 ·Reported By 1 ·Updated 2022-03-30
API Send RetrieveRequest call pulls back question marks in the Email Name field, instead of the correct international alphabet characters.
No Fix ·Reported By 0 ·Updated 2022-03-30
All IP addresses assigned to the account may not be used when email send via Triggered-Send with domain based delivery, which is Japan specific setting.
In Review ·Reported By 2 ·Updated 2022-02-22
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